About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

We’re looking for a creative, organised and social-media-savvy to join our team who has a passion for luxury interior design, furniture and architecture. You’ll be responsible for creating engaging content across our social media platforms, helping to grow our online presence and connect with our audience. This role is ideal for someone who understands social media trends, enjoys producing original content and can turn ideas into posts that attract attention and encourage engagement. Key Responsibilities • Plan, create and publish content across platforms such as Instagram, TikTok, Facebook, LinkedIn, Pinterest and YouTube., • Produce short-form videos, photos, graphics, captions and other engaging content., • Develop and manage a consistent social media content calendar., • Film and edit videos for social media campaigns and everyday posts., • Write clear, engaging captions that reflect our brand’s tone of voice., • Monitor social media trends and identify opportunities for relevant content., • Respond to comments and messages while helping to build an active online community., • Work with the wider team to support campaigns, promotions, events and product launches., • Review content performance and use insights to improve future posts., • Ensure all content is accurate, on-brand and published on schedule., • Create business digital collaterals Skills and Experience • Previous experience creating content for brands, businesses or personal social media channels., • A strong understanding of major social media platforms and how their audiences differ., • Confident filming and editing short-form video content., • Experience using tools such as Adobe Creative Cloud or similar software., • Strong written communication and copywriting skills., • A good eye for design, photography and visual storytelling., • Ability to manage multiple tasks and meet deadlines., • Creative, proactive and comfortable appearing on camera when required., • Knowledge of social media analytics and performance reporting is an advantage.

As a Business Development Executive, your job is simple: Create opportunities. Start conversations. Generate sales. You'll be responsible for identifying businesses that could benefit from StriveAI, getting in front of decision-makers and moving them through our sales process. • Prospect. Identify businesses that need what we offer., • Outreach. Contact business owners through phone, messaging and targeted outreach., • Walk in. In London, you'll have the opportunity to approach businesses face-to-face and open doors., • Qualify. Understand their business, identify their problems and establish whether we can genuinely help., • Book demos. Turn qualified conversations into demonstrations with the sales team., • Follow up. Stay on prospects and manage your pipeline — most deals don't close after one conversation., • Close. You'll be trained on our sales process and expected to develop the confidence to close., • Track everything. Keep your leads, conversations and activity organised through our CRM and sales systems., • Hit your numbers. You'll have clear targets and expectations around activity and results. Who We're Looking For We're looking for hungry, proactive and reliable people. You don't need a perfect CV. We're interested in whether you can: • Speak confidently to business owners and decision-makers, • Start conversations with complete strangers, • Handle rejection without losing momentum, • Stay organised and follow up properly, • Work independently without being constantly chased, • Take coaching and actually implement it, • Hit targets and hold yourself accountable, • Turn up consistently and put a proper shift in, • Stay motivated when the results aren't immediate Previous B2B sales or business development experience is preferred, but not essential. CRM experience is a bonus. Attitude beats experience. We'll teach you the product. We'll teach you the process. We'll give you the systems and training. We can't teach you hunger. 100% COMMISSION-ONLY · UNCAPPED There is NO basic salary and NO guaranteed hourly pay. Your earnings are directly linked to your performance. Our AI automation packages range from £497 to £3,497, with ongoing monthly services and additional products available to sell. There is genuine earning potential here — but it requires genuine work. If you're looking for guaranteed money just for turning up, don't apply. If you're prepared to treat this like a 9–5, put the hours in, build your pipeline and get better at selling, then there's an opportunity to build something substantial. What We Give You • Full training and onboarding, • A structured sales process, • Sales systems and CRM tools, • Coaching from Sales Floor Managers, • Ongoing support and development, • Hybrid/remote working depending on location, • Uncapped commission, • Opportunity to progress into senior sales and management positions, • The chance to join StriveAI at ground level and grow with the company Experience Preferred, not essential: • 2+ years B2B sales experience, • 2+ years negotiation experience, • Previous business development experience, • CRM experience What matters more is your ability to sell, your attitude and your willingness to work. Apply Message us with: 1. Your previous sales or customer-facing experience. 2. Why commission-only appeals to you. 3. How many hours per week you can genuinely commit.

I'm looking for sales marketing assistant who can help us to grow up and work together as team.

Sales assistant

We are looking for a motivated individual who enjoys meeting people, generating new business opportunities, and promoting our services. This is a varied role combining digital marketing, local business outreach, and customer engagement. Whether you're an experienced marketer or someone looking to develop your marketing career, we'd love to hear from you. Key Responsibilities • Develop and implement marketing campaigns to attract new customers., • Promote our collection and delivery laundry services across London., • Visit local businesses, hotels, offices, residential developments, and property managers to introduce our services., • Build and maintain relationships with potential and existing clients., • Manage and grow our social media presence., • Create engaging content for social media, email marketing, and promotional materials., • Assist with promotional events, partnerships, and local marketing initiatives., • Monitor campaign performance and suggest new marketing ideas., • Support the sales team in generating leads and converting enquiries into customers. What We're Looking For • Excellent communication and interpersonal skills., • Friendly, confident, and professional attitude., • Self-motivated with the ability to work independently., • Strong organisational skills and attention to detail., • Basic knowledge of social media platforms and digital marketing., • Previous marketing or sales experience is desirable but not essential. What We Offer • Flexible part-time or full-time hours., • Competitive pay., • Opportunity for career progression within a growing business., • Friendly and supportive working environment., • Performance-based incentives and bonuses available.