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• Ernest Gordon Recruitment Limited

  

  Project Services Manager IT/MSP

  16 days ago

  Cardiff

  Project Services Manager (IT/MSP) Cardiff, Wales £30,000 - £40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Services Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake? On offer is the unmissable opportunity for the successful Project Services Manager or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits. In this role, the successful Project Services Manager or similar will be responsible for planning and managing the resources for all aspects of project services work, alongside general Project Manager responsibilities, from initial conception through to completion. In addition, you will be responsible for project pricing as well as both resource and man management. On top of this, you will be responsible for client, stakeholder and interdepartmental teams' liaison to ensure projects are delivered on time, within budget and to the highest of standard. Finally, you will be responsible for keeping accurate and up to date documentation of projects worked. The ideal Project Services Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will have had prior working experience within a Project Services Manager position or a related role. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will hold a full, valid UK drivers license. The Role: • Managing resources for complex, multi-site IT/Infrastructure projects, • Primary point of contact for both clients and suppliers, as well as interdepartmental teams, • Background within IT Managed Services, • Previous working experience in a Project Services Manager role or a related position Reference: BBBH23680 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

• Pilipala Care Limited

  

  Registered Manager Learning Disabilities & Mental Health

  30 days ago

  Cardiff

  About the Role We are seeking an experienced and values-drivenRegistered Managerto lead oursmall, 6-bed learning disability and mental health residential home in Ely, Cardiff. This is oursole service, supported by asmall, dedicated staff team, offering a rare opportunity to have genuine ownership, autonomy, and influence over how the service is run. You will be a visible, approachable leader, workin... ZIPC1_UKTJ

• Ernest Gordon Recruitment Limited

  

  Service Desk Advisor IT/MSP

  16 days ago

  Cardiff

  Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £27,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake? On offer is the unmissable opportunity for the successful Service Desk Advisor or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits. In this role, the successful Service Desk Advisor or similar will serve as the first point of contact for customers, providing technical guidance/first line support as and where possible, escalating calls to 2nd/3rd line when needed. In addition, where remote fixes are not possible, you will be responsible for identifying, ordering and monitoring parts required by Field Service Engineers for an onsite fix. On top of this, you will also be responsible for keeping accurate documentation of projects worked/issues fixed, liaising both interdepartmentally as well as with customers to ensure a smooth resolution. Finally, you will be responsible for keeping customers informed with timely updates of projects worked. The ideal Service Desk Advisor or similar will come from a background within IT Managed Services, having previous working experience in a Service Desk Advisor/1st Line Engineer role or a related position. In addition, you will have had prior experience in a customer facing role with the ability to build and maintain customer relationships. On top of this, you will be comfortable working in a structured service environment, with the ability to manage both workload and priorities. Finally, you will have strong organisational, analytical and communicational skills. The Role: • Primary point of contact for customers, • Problem escalation, • Background within IT Managed Services, • Previous working experience in a Service Desk Advisor role or a related position Reference: BBBH23672 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

• Yolk Recruitment Ltd

  

  Health & Safety Manager

  26 days ago

  Cardiff

  Health & Safety Manager Up to £55,000 Are you a passionate Health & Safety leader ready to drive a proactive safety culture in a fast-paced production environment? Do you have experience managing site-wide health and safety systems, championing best practice, and leading on continuous improvement? If so, this is your chance to take ownership of health and safety across a thriving, values-driven organisation where people and progress come first. This company prides itself on its strong family values, collaborative culture, and commitment to continuous improvement. You'll be joining a close-knit leadership team who work together to create a safe, positive and high-performing workplace. Key responsibilities: • Lead all site Health & Safety operations, policies, and procedures in line with legal and regulatory requirements, • Conduct and review risk assessments and HACCP processes across the production environment, • Develop and implement robust control measures to minimise risk to staff, contractors, and visitors, • Be the company's lead Health & Safety representative and primary contact for consultancy support, • Chair and drive outcomes from regular Health & Safety Committee meetings, • Oversee and enhance incident reporting, near-miss tracking, and root cause analysis, • Ensure full compliance in fire safety, first aid, and emergency preparedness, • Carry out regular safety inspections, audits, and internal checks to maintain compliance, • Report incidents in accordance with HSE guidance, including RIDDOR where required, • Maintain accurate H&S documentation including risk assessments, audits, and training records, • Support contractor safety management including assessments and on-site checks, • Promote a culture of safety and engagement through communication and team involvement, • Proven experience in a Health & Safety leadership role within a manufacturing, FMCG or industrial setting., • Hands-on experience developing and implementing safety systems, policies, and audits., • Competitive salary., • Staff discount platform., • Career growth opportunities.

• Ernest Gordon Recruitment Limited

  

  Project Manager IT/MSP

  16 days ago

  Cardiff

  Project Manager (IT/MSP) Cardiff, Wales £40,000 - £50,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Project Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake? On offer is the unmissable opportunity for the successful Project Manager or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits. In this role, the successful Project Manager or similar will be responsible for both leading and delivering complex, multi-site IT/Infrastructure projects across retail and enterprise environments. In addition, you will be seen as the primary point of contact for both clients and suppliers, as well as interdepartmental teams to ensure the smooth running of the projects. On top of this, you will be responsible for team coordination/man management - managing field engineers, subcontractors and logistics for project deployment. Finally, you will be responsible for both project planning and control, as well as compliance and quality, ensuring projects are delivered on time, within budget and to the highest of standards. The ideal Project Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will also have prior working experience in leadership/team management. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will have previously held a position of a Project Manager or a related role within the IT sector/and MSP. The Role: • Leading and delivering complex, multi-site IT/Infrastructure projects, • Primary point of contact for both clients and suppliers, as well as interdepartmental teams, • Background within IT Managed Services, • Previous working experience in a Project Manager role or a related position Reference: BBBH23672 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

• Ceaton Security Services Ltd

  

  Deputy Fire Division Manager

  10 days ago

  Cardiff

  Salary: £38,000 – £42,000 (dependent on experience) Holiday: 30 days (22 days plus 8 bank holidays) Benefits: Subsidised healthcare scheme and company pension scheme (auto-enrolment) This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire C Security industry, we continue to expand our business. We are recruiting an experienced Deputy Fire Division Manager to work alongside the Fire Divisional Manager in the day-to-day leadership and management of the department. The successful candidate will act as second-in-command, supporting divisional performance, customer delivery, and compliance, and deputising for the Divisional Manager when required. Key Responsibilities The successful candidate will be responsible for supporting the Fire Division of the business, working closely with the Divisional Manager and taking ownership of departmental activities in their absence. The role is responsible for delivering projects and works from quotation stage through to completion. To include: • Deputising for the Fire Divisional Manager in day-to-day decision-making and department oversight when required, • Coordinating workloads and supporting engineers/subcontractors to ensure efficient delivery, • Liaising with the customer throughout their whole journey, • Carrying out site surveys and technical assessments, • Producing quotations (5-day KPI turnaround), • Ordering parts and materials and coordinating resources, • Completing and reviewing RAMS, • Project management and monitoring progress on site, ensuring quality and compliance, • Fire alarm systems (addressable and conventional), • Nurse call systems, • Emergency lighting, • Refuge systems This role will be both office and site based. The working week will include surveys, monitoring the progress of projects, supporting engineers, and ensuring quotation turnaround and project delivery KPIs are achieved. Experience across as many aspects of fire and life safety systems as possible is preferred, ideally with an engineering background. Required Education, Skills & Qualifications • Engineering experience within the fire industry, • Strong knowledge of relevant fire/life safety standards and compliance requirements, • Computer literacy is essential, • Ability to manage several projects at once and prioritise effectively, • Up-to-date knowledge of fire industry standards, products, and older systems, • Full C clean UK driving licence, • Regular performance and pay reviews, • Ongoing training and development, • Progression opportunities, • A supportive and positive working environment

• Focus Resourcing

  

  Service Delivery Manager

  18 days ago

  Cardiff

  Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time spent at customer HQs in London (roughly twice per month). What you'll be doing: • Main point of contact for key customers, building trusted relationships and championing their needs., • Manage contracts and SLAs, reviewing performance and ensuring compliance., • Lead major incidents; coordinating technical teams and keeping customers informed., • Work closely with senior stakeholders to discuss service performance, priorities, and improvement plans., • Manage third-party suppliers to maintain service quality., • Use data and analytics to identify trends and drive service improvements., • Lead and support continuous service improvement initiatives., • Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR., • Mentor and guide service delivery team members, helping to set high standards for customer service., • 5+ years' experience in IT Managed Services within the public or private sector., • Strong understanding of ITSM and ITIL best practices., • Proven experience in customer-facing leadership roles., • Analytical and data-driven approach to problem-solving and improvement., • Excellent communication skills and confidence working with senior stakeholders. Salary will be negotiable depending on experience. You will also receive a comprehensive benefits package including: • Private Medical Insurance delivered through BUPA., • Company pension scheme., • Group income protection., • 23 days holiday plus bank holidays., • Life cover (4 x basic salary)., • Free on-site parking., • Excellent reward & recognition scheme., • Genuine opportunities to grow and develop professionally within the business.

• ITOL Recruit

  

  Trainee Project Manager

  14 days ago

  Cardiff

  Start Your Career in Project Management with ITonline Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. We do this using our specialised programme, which focuses on placing candidates into gateway project management positions to build the foundation of a successful project manager career. Please note this career programme is designed for entry-level individuals with limited or no experience. If you are already an experienced project management professional, this programme may not be suitable, as we primarily focus on entry-level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions, and salaries for lower-level and entry-level positions are also highly lucrative and in demand. Average Salaries in the Project Management Sector: * Project Administrator - £26,000 * Project Coordinator - £33,000 * Junior Project Manager - £36,500 * PRINCE2 Project Manager - £61,500 * Senior Project Manager - £70,000+ Why Choose Our Project Management Training? With years of experience in project management training and expert recruitment support, we provide a seamless and often fast-tracked route into a new career in project management. Our training programme includes industry-recognised qualifications that are essential for securing a job in the project management sector. Employers across the UK and Europe recognise these certifications, helping you stand out in the competitive job market. Whether you are working full-time, part-time, or unemployed, this flexible training and recruitment package can be completed at your own pace—often in just a few weeks—allowing you to start your project management career as soon as possible. Industry-Recognised Qualifications We OfferStep 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ). This globally recognised certification teaches you the fundamental principles of project management. The APM is the only chartered project management group in the world. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide. It is essential for anyone looking to work in project management and provides a structured approach to managing projects effectively. Step 3 - Project Management Simulation With our exclusive online Project Management Simulation, you will experience a real-world project management environment by working through a simulated project alongside a Project Manager. This hands-on experience strengthens your understanding of project management principles and prepares you for your first role. Step 4 - Recruitment Support Once you are qualified for an entry-level project manager position, our recruitment support team will work with you to help secure your first role in the project management sector. We have been helping candidates start and build careers in project management since 2007, with a 4.9 Trustscore on Trustpilot. Our recruitment team provides: * Full project manager CV reviews * Guidance on suitable entry-level project management roles * Mock job interviews to build your confidence * Personalised support to help you secure your first project manager position Our Money-Back Guarantee If, after one year of passing your formal qualifications, we have been unable to help you secure a role in project management, we will refund your study fees (minus exam costs). However, most candidates secure their first project manager role within six months of qualifying. For those based near major cities like London, Manchester, Liverpool, or Birmingham, this timeframe is often reduced to under three months. Start Your Journey to Becoming a Project Manager Today! To make training accessible, we offer finance options of up to one year, allowing you to get qualified and start your new career in project management without having to cover all training costs upfront. One of our experienced project management career consultants will contact you within four working hours to answer any questions and help you take the first step toward becoming a Project Manager. We look forward to receiving your application and helping you achieve a successful and financially rewarding career in project management.