Receptionist

Office & Admin

24 August 20241125 views

Job Title: Reservations Receptionist
Location: Gilgamesh, Covent Garden, London
Type: Full-Time
About Us:
Nestled in the heart of Covent Garden, Gilgamesh is a vibrant and dynamic dining destination that fuses luxurious ambiance with world-class cuisine. We pride ourselves on delivering an unforgettable experience to our guests, from the moment they step through our doors to the moment they leave.

The Role:
We are seeking a highly presentable, positive, and energetic Reservations Receptionist to join our front-of-house team. As the first point of contact for our guests, you will play a crucial role in shaping their experience. You’ll be responsible for managing reservations, welcoming guests, and ensuring that everyone who enters Gilgamesh is treated with the highest level of service.

Key Responsibilities:
  • Greet all guests with a warm and friendly demeanor, ensuring a memorable first impression.
  • Manage telephone and online reservations, efficiently handling inquiries and booking requests.
  • Maintain a professional appearance at all times, in line with Gilgamesh’s standards.
  • Coordinate with the restaurant and kitchen teams to ensure seamless service.
  • Handle guest queries and resolve any issues with a positive and proactive attitude.
  • Keep accurate records of all reservations and manage the reservation system.
  • Assist with guest seating arrangements to optimize the dining experience.


What We’re Looking For:
  • A positive, outgoing, and energetic personality.
  • Excellent communication skills and a genuine passion for customer service.
  • Impeccable grooming and a polished appearance.
  • Ability to multitask and remain calm under pressure.
  • Previous experience in a similar role within a high-end restaurant or hotel is preferred.
  • Strong organizational skills and attention to detail.
  • Proficiency in using reservation software or booking systems. Specifically Seven Rooms and/or Open Table in a similar environment.


What We Offer:
  • Competitive salary with opportunities for growth.
  • A dynamic and supportive team environment.
  • Discounts on dining at Gilgamesh.
  • Opportunities to be a part of exclusive events and functions.
  • A chance to work in one of Covent Garden’s most iconic venues.


If you are a people-oriented professional who thrives in a fast-paced environment and loves creating exceptional guest experiences, we would love to hear from you!
We look forward to welcoming the newest member of the Gilgamesh family!

Gilgamesh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £13 – £15 hourly

pin icon4A Upper St Martin's Lane, WC2H 9NY, London

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ReceptionistLondon

Pan Asian Restaurant, Bar, Lounge, Late-Night, Events • 11-50 Employees

Hiring on JOB TODAY since May, 2024

Gilgamesh transcends the definition of a mere restaurant; it stands as an immersive destination. Enter a Babylonian-inspired palace with three enchanting levels, adorned with opulent gold accents and intricately crafted bronze details.

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Gilgamesh LondonActive 12 hours ago

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