Receptionist - Care Navigator - Warrior Square Surgery - Dr S L Vashisht - Southend-on-Sea
24 August 2026•131 views
Expires in 14 days

- Location: Warrior Square Surgery
- Salary: £13.50 per hour
- Hours: 30 hours per week
- Shifts: To be discussed at interview (between 08:00 and 18:30, Monday to Friday)
- Contract: Permanent
- Closing Date: Wednesday 9th September 2026
About Us
We are a busy, friendly, and supportive GP surgery dedicated to providing high-quality care to our local community. We are looking for an enthusiastic and motivated Medical Receptionist / Care Navigator to join our hardworking front-of-house team.
Main Duties & Responsibilities
- First Point of Contact: Welcome patients warmly at the front desk and handle telephone enquiries professionally.
- Care Navigation: Ask appropriate questions to direct patients to the right clinician, service, or healthcare professional.
- Appointment Booking: Manage and schedule appointments efficiently using our clinical software.
- Administration: Process repeat prescription requests, sort incoming mail/emails, and scan medical records.
- Team Collaboration: Support the doctors, nurses, and management team with daily administrative tasks.
About You (Person Specification)
· Flexibility: Must be flexible and adaptable to work a variety of shift patterns between 08:00 and 18:30 to meet the needs of the surgery.
- Clinical Systems: Previous experience using SystmOne is highly advantageous, though full training will be provided. A up to date DBS check.
- Communication: Excellent verbal and written communication skills with a polite, empathetic phone manner.
- Pressure: Ability to remain calm, professional, and efficient in a fast-paced environment.
- Tech Skills: Confident using computers and general Microsoft Office software.
- Experience: Previous experience in a medical reception or face-to-face customer service role is highly desirable.
Benefits
- NHS Pension Scheme enrolment.
- Ongoing training and career development support.
- Blue light card for discounts
How to Apply
Please submit your CV and a brief covering letter outlining your suitability for the role via email to
The closing date for applications is Wednesday 9th September 2026.
- Experience
- Not required
- Employment
- Part-time
- Schedule
- 30 hours per week between 8am and 6:30pm
- Salary
- from £13.5 hourly
- Starting time
- Immediate start!
61 Warrior Square, SS1 2JJ, Southend-on-Sea

Doctor • 1-10 Employees
Hiring on JOB TODAY since August, 2026
We are a busy, friendly, and supportive GP surgery dedicated to providing high-quality care to our local community. We are looking for an enthusiastic and motivated Medical Receptionist/Care Navigator to join our hardworking front-of-house
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