Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB
Employment Type: Full-Time
Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand.
Key Responsibilities:
- Operations Management
- Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows.
- Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks.
- Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience.
- Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty.
- Manage staff scheduling and client bookings to optimize operations and minimize wait times.
- Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed.
- Staff Management
- Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations.
- Oversee daily staff activities and provide clear direction to maintain high productivity and service quality.
- Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions.
- Organize workshops and refresher training to keep the team updated on the latest techniques and trends.
- Conduct regular performance evaluations, offering constructive feedback and encouraging growth.
- Marketing and Promotion
- Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers.
- Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events.
- Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue.
- Develop creative social media strategies to highlight the salon’s services, designs, and team expertise.
- Nail Creative Direction
- Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry.
- Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs.
- Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon.
- Collaborate with staff to brainstorm and innovate new nail art and techniques.
- Offer seasonal and exclusive nail collections tailored to special events or trends.
- Financial Management
- Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability.
- Monitor daily sales, service revenue, and product retail performance.
- Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities.
- Manage staff payroll, ensuring accuracy and timeliness.
- Liaising with Suppliers
- Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability.
- Research and negotiate competitive pricing on products and tools.
- Keep up to date with new product launches and innovations to incorporate into the salon’s offerings.
- Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking.
- Business Development
- Identify and explore opportunities for expansion, whether through new locations or additional services.
- Conduct market research to stay ahead of industry trends and client demands.
- Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships.
- Develop and implement strategies to increase the salon’s profitability and customer base.
- Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness.
- Qualifications and Skills:
- Proven experience in salon management or a similar leadership role in the beauty industry.
- Expertise in nail care and advanced techniques, with a strong creative flair for design.
- Excellent organizational and multitasking skills to manage both operational and creative responsibilities.
- Strong leadership and communication skills, with the ability to inspire and manage a diverse team.
- Exceptional customer service skills and the ability to build lasting client relationships.
- Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns.
- Familiarity with salon management software and adherence to hygiene and safety standards.
- Financial acumen with experience managing budgets and tracking performance metrics.
- What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional development and skill-building.
- A supportive, collaborative work environment where creativity thrives.
- The chance to make a significant impact on Diamond Nails’ growth and reputation.
- Experience
- Required
- Employment
- Full-time
- Salary
- £38,700 – £40,000 yearly
106 Shenley Road, WD6 1EB, Borehamwood
Beauty salon • 1-10 Employees
Hiring on JOB TODAY since January, 2025
Diamond Nails is a nail salon situated in the Borehamwood. This bright and modern salon provides a wide range of nail and hair removal services with an extensive nail menu that offers a wide range of colours.
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