Shop Assistant - Brews & Bowls - London

Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Join Our Team at Travelodge London central city road — Kitchen and Bar Bar Café Team Member avg of 20 hrs weekly. Mon-Fri mostly but will need to do weekends when requested. We’re looking for an experienced and enthusiastic Kitchen and Bar Café Team Member to join our fantastic team at Travelodge london central city road . If you thrive in a fast-paced environment and enjoy delivering great customer service, we’d love to hear from you! This role is ideal for someone with previous experience in a kitchen, bar, café, or hospitality setting and who is fully flexible to work across a variety of shifts, including mornings, evenings, weekends, and holidays. Your role will include: • Preparing and serving food and drinks to a high standard, • Serving alcohol responsibly (applicants must be eligible to serve alcohol), • Promoting and upselling menu items, • Taking customer orders and handling payments, • Maintaining high standards of cleanliness in the kitchen and bar areas, • Supporting the team to deliver an excellent guest experience What we’re looking for: • Previous experience in a hospitality, bar, kitchen, or café role, • Confidence serving alcohol in line with legal requirements, • Full flexibility with availability to cover all shift patterns, • A positive, reliable attitude and strong work ethic, • Excellent communication and customer service skills What we offer: • A fun, friendly team environment with a family feel, • 50% discount on rooms, plus food and drink discounts, • Friends and family discounts, • £50 Travelodge voucher for each work anniversary, • Pension scheme totalling 8% (including 3% employer contribution), • Discounts with high street retailers and mobile phone providers such as Vodafone, • Opportunities to progress into management through our Aspire Programme, • Team incentive schemes to earn even more, • Regular rewards and recognition including FAB Fridays and Housekeeping Heroes If you’re an experienced hospitality professional who’s fully flexible and ready for a new opportunity, click Apply Now — we’d love to welcome you to the Travelodge team!

Aunties Street Food – Sales Assistant Role Title: Sales Assistant Department: Sales & Customer Experience Reports To: Operations / Management Location: East London Start Date: As soon as possible Role Overview Aunties Street Food is looking for a friendly, proactive and sales-driven Sales Assistant to help create an excellent customer experience, increase sales and promote the company’s products, services and mobile app. The successful candidate will be responsible for engaging customers, understanding their needs, recommending suitable menu items, promoting offers and encouraging repeat business. They will also support the smooth running of daily operations by maintaining an attractive sales environment and working closely with the Front of House and kitchen teams. The ideal candidate will be confident approaching customers, communicating effectively and identifying opportunities to turn enquiries into sales. Key Responsibilities 1. Sales & Revenue Generation • Proactively approach and engage customers to introduce them to Aunties Street Food and its menu., • Recommend suitable meals, drinks, snacks and additional items to increase sales., • Promote special offers, meal deals, new products and other available promotions., • Identify opportunities to upsell and cross-sell products in a natural, customer-friendly manner., • Work towards agreed sales targets and contribute to the overall commercial performance of the business., • Encourage repeat purchases by delivering positive experiences and building customer relationships., • Communicate customer preferences, popular products and sales opportunities to Management. 2. Customer Engagement & Service • Welcome customers professionally and create a friendly, inviting atmosphere., • Ask customers about their preferences and help them choose suitable products., • Provide accurate information about menu items, ingredients, prices and promotions., • Offer food samples where appropriate to introduce customers to products and encourage purchases., • Handle customer questions and straightforward complaints professionally, escalating more complex matters to Management., • Gather customer feedback and identify opportunities to improve the customer experience. 3. Mobile App Promotion & Customer Retention • Actively encourage customers to download and use the Aunties Street Food mobile app., • Explain available app-exclusive offers, discounts and ordering benefits accurately., • Assist customers with basic questions about accessing the app and placing orders., • Encourage customers to use the app for future purchases and home deliveries where available., • Help increase app awareness, customer engagement and repeat orders., • Report customer feedback about the app, promotions and ordering experience to Management. 4. Product Presentation & Sales Environment • Ensure products, displays, promotional materials and customer-facing areas are clean, organised and attractive., • Keep menus, price displays and promotional information accurate and up to date., • Monitor the availability of products and notify the relevant team when popular items or supplies are running low., • Ensure food samples and product displays are presented hygienically and safely., • Maintain a professional appearance and represent the Aunties Street Food brand positively. 5. Order Processing & Team Coordination • Assist customers with product selection and ensure orders are communicated accurately to the kitchen or Front of House team., • Support efficient order handovers and help minimise customer waiting times., • Coordinate with colleagues to ensure advertised offers, menu availability and product information are accurate., • Communicate customer requests, sales trends and operational issues to the relevant team members., • Assist with general customer-facing duties during busy periods when required. 6. Reporting & Business Development • Provide feedback on customer preferences, frequently requested products and common objections to purchasing., • Highlight opportunities for new promotions, product bundles and improved sales approaches., • Support Management with tracking sales performance and customer engagement where required., • Maintain awareness of current promotions, pricing and business objectives., • Contribute ideas to improve conversion rates, customer retention and overall sales performance. Essential Skills & Requirements • Strong communication and interpersonal skills., • A friendly, confident and approachable manner., • A proactive attitude towards sales and customer engagement., • Ability to approach customers and initiate conversations comfortably., • Good listening skills and the ability to understand customer needs., • Reliability, punctuality and a professional attitude., • Ability to work independently while contributing to a team., • Willingness to learn the menu, products, promotions and mobile app., • Ability to work effectively in a fast-paced food retail environment. Desirable Experience • Previous experience in sales, retail, hospitality, food service or customer-facing roles., • Experience in upselling, cross-selling or working towards sales targets., • Familiarity with mobile apps, digital ordering systems or customer loyalty programmes. Previous experience is desirable but not essential for candidates who demonstrate the right attitude, communication skills and willingness to learn. Performance Expectations The Sales Assistant will be expected to contribute to the following objectives: • Increased customer engagement and sales conversion., • Improved awareness and adoption of the Aunties Street Food app., • Increased sales of relevant add-on products, meal deals and promotions., • Positive customer feedback and repeat business., • Accurate product and promotional information., • Consistent professionalism and effective teamwork. Working Relationships & Accountability The Sales Assistant will work closely with Front of House, the Head Chef, Delivery & Operations and Management. The role’s primary responsibility is sales generation and customer engagement. General operational support may be required when necessary, but assigned sales activities and customer-facing responsibilities should remain the priority. The successful candidate will be accountable for their conduct, customer interactions, promotion of available offers and contribution towards agreed sales objectives. What We Are Looking For We are looking for someone who enjoys interacting with people, has a natural ability to communicate and is motivated to help a business grow. The ideal candidate will take initiative, recognise sales opportunities and help turn first-time visitors into regular customers. If you are enthusiastic, customer-focused and interested in developing your sales skills within a growing food business, we would love to hear from you.

At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Hampstead brings the warmth and creativity of our delis to one of London's most beloved neighbourhoods. Nestled in the heart of Hampstead village, our deli has become a cherished gathering place for the local community. Ottolenghi is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, you'll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key. The ideal Front of House Team Member will be: • Greeting our guests with a warm welcome, • Passionate about delivering exceptional customer service and a commitment to exceeding guest expectation, • Working with other team-members to ensure a streamline service, • Assist in other areas as needed, including bar shifts, • Selling products with knowledge in our shop area, • Giving great customer service when serving our guests food and drink The ideal Front of House Team Member at Ottolenghi will have: • Experience in retail and or hospitality, • Excellent communication skills and a good level of English, both spoken and written, • A positive friendly attitude, • The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences What's in it for you: • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years' service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Welfare Officer Job Description We curate beautiful spaces with vibrant atmospheres for great times. The Welfare Officer's role is to work closely with the Management Team, on peak shifts, ensuring all guests and team are safe. This includes ensuring any vulnerable guests are looked after and supported, any intoxicated guests are safely escorted from the venue, identifying and reporting drug use, supporting the team with refusal of service, ensuring there is water for guests to drink and reporting on all Safety Security and Licensing activities. Welfare Officers are a licensed condition and must be on duty Thursday, Friday and Saturday from the latest of 19:00 until guest dispersal. They must be clearly identifiable and work to support both the SIA Door Supervisors and the Venue Management where guests may be considered vulnerable. What you'll be getting up to: • Monitor all guests within the venue, identifying any guest who may show signs of vulnerability through: o Intoxication (slurred speech, unsteady on their feet, sleeping, vomiting etc) o Unwanted attention o Being left alone by friends/ colleagues o Limited access to phones/ internet to book transport o Showing signs of distress • Approach guests who appear vulnerable in a friendly and open manner, asking if they need any help or support. They should maintain good communication with the Manager on duty and SIA Door Team on any concerns throughout the shift • Support the Bar Team after refusal of alcohol sales are made and / or guests are asked to leave by SIA Door Supervisors. Ensure the guest involved is: o Taken to the nominated welfare space, away from loud music and crowds o Reunited with friends or colleagues o Offered water o Offered support in getting home (i.e. by booking a taxi, escorting them to local transport links etc) o Able to leave the venue without risk of personal injury • Support the Duty Manager, SIA Door Supervisors and at times Canary Wharf Private Security during the dispersal period, monitoring guests as they leave the premises and offering support to guests as required • Log all interventions of welfare in the 'Welfare Log' at the close of business. This must include the time, details of the support offered and the resolution. These must be checked by the duty manager and cross referenced against all refusal of alcohol sales You lead by example, turning up to work with good personal hygiene, in uniform, on time and ready to proactively contribute to your shift. Who You Will Be: • Caring and empathetic, • A great communicator, • Have a calm head in what can be overwhelming situations, • Someone with experience within late night bars/ venues as either an operator or security, • Strong spatial awareness, • Friendly, approachable and helpful, • Able to multi task, • Be extremely reliable, trustworthy and integral You must be: • First-aid trained, • Conflict Management Trained We will provide: • Radio and ear piece, • High Visibility vest with 'Welfare Officer' on the reverse, • Map of Canary Wharf and awareness of local transport links, • Access to a fully stocked first aid kit in the 'welfare space', • Access to PET water bottles in the 'welfare space', • Access to site phone to support ordering Taxis, • Access to local taxi contact numbers, • Welfare Log Book BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!