Supervisor - Harty’s Wine & Charcuterie Bar - London

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

Incipio curates beautiful spaces with vibrant atmospheres for great times. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan's drinking culture. Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant-garde, and every night feels cinematic. Split across two stunning floors, with an exquisite Private Dining Room offering breathtaking views over West London, Wolves of Tokyo is a world of dynamic, immersive experiences. We are searching for an inspiring leader to embody this vibrant brand, guiding their team on an unforgettable journey while crafting a service that is as thrilling as it is refined-elevated, electrifying, and endlessly engaging. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Exciting opportunities have arisen for an enthusiastic and self-motivated Supervisor to join the Novikov Italian Restaurant. Novikov Restaurant & Bar is located in Mayfair and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar. In return we will offer: • Highly competitive remuneration package, • “Refer a friend” bonus scheme, • “Holiday on your birthday” bonus scheme, • Discounts on dining in the restaurant, • Staff meals/coffees/teas are provided when working a shift, • Online and in-house training programs, • Opportunities to progress your career within Novikov Restaurant & Bar. The ideal candidate will need to have a deep knowledge of Italian cuisine. We look forward to receiving your application. Supervisor - Full time Immediate start

Bring Yourself To Work Incipio Group are seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As Deputy General Manager, you'll be key to the running and success of Juno. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A proven leader with experience in a high volume restaurants. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and wine. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Bonus potential based on your KPI performance Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arriba is a bright and buzzing rooftop spot in the heart of west London perfect for parties, special occasions or just good times with friends. Known for creating some of London's favourite rooftop hangouts, we're bringing a fresh rooftop bar and restaurant, serving up Mexican inspired bites and refreshing cocktails. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant & energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Honest Greens is a fast-growing, innovative restaurant brand with a clear mission: to improve society through authentic food. We believe that eating healthy should be simple, accessible and delicious. That's why we create gastronomic experiences that combine flavour, health and sustainability, integrating technology and new trends to help people take care of themselves and live better. We are here to change the rules of the industry. We rely on authentic, healthy and tasty cuisine, and on authentic people, eager to invest and evolve in a dynamic and committed environment. If you're looking for a place where you can be yourself, learn every day, and work as a team, you're right at Honest Greens. Your mission As a SHIFT LEADER, you will be responsible for coordinating the front of house team (servers and hosts) during services, ensuring exceptional service and a memorable experience for our guests. You will lead the operations in the room, resolve incidents in real-time, and ensure that Honest Greens' standards are met at all times. Responsibilities: • Coordinate and supervise the front of house team during services., • Guarantee the quality of service and customer satisfaction., • Manage incidents and resolve issues quickly and efficiently., • Organize and prioritize tasks to ensure smooth service., • Ensure compliance with operational protocols and hospitality standards., • Participate in the training and support of new team members., • Collaborate with the kitchen and cafeteria to optimize coordination and service, • Participate in the opening or closing of the establishment., • At least 1 year of experience in hospitality, preferably in supervisory or team leadership roles. • Flexible hours to work on a rotating basis (Monday to Sunday and holidays)., • Experience in supervising front of house teams on full services, ensuring the, • Ability to resolve incidents in real-time and maintain the fluidity of service. In addition, we will appreciate: • Experience in high-traffic restaurants or organised chains., • Training in hospitality, catering or leadership., • Leadership skills, clear communication, organizational skills and the ability to motivate teams., • Experience in opening/closing establishments, team building and monitoring key performance indicators (KPIs) in the dining room. What we offer: • Integration into a fast-growing company, at the forefront of the healthy eating revolution., • An inclusive, dynamic work environment committed to sustainable values., • Opportunities for professional development and continuing education., • Active participation in a project that has a positive impact on the community and the environment., • A permanent contract and job stability. Advantages: • Daily meal at work, • 50% discount to enjoy our products (monthly limit)., • Corporate events and team activities., • Opportunities for internal development Benefits: • Company events, • Company pension, • Employee discount

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Supervisor in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as a Supervisor, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Permanent contract., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma