Supervisor / Duty Manager - U9 - London

Join a new luxury cocktail bar and karaoke venue as part of a dynamic hospitality team. You will help deliver memorable guest experiences by combining expert bartending with excellent service in a fast-paced environment. Key responsibilities: • Lead and support the bar team during service, helping maintain smooth and efficient operations., • Prepare prebatches and cocktails according to in-house recipes and established standards., • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, responding professionally to guest preferences., • Maintain a clean, organised, well-stocked bar and ensure all equipment is properly maintained., • Engage with guests, take orders, and provide knowledgeable recommendations., • Monitor customer behaviour and promote responsible alcohol service in line with licensing requirements., • Assist with stock control, inventory checks, and ordering supplies., • Maintain excellent hygiene and food safety standards throughout all bar operations., • Support the team during busy periods and be available for weekend and night shifts. What we are looking for: • Proven experience as a bartender, senior bartender, supervisor, or in a similar role within a high-end hospitality environment., • Strong knowledge of cocktails, beverage service, food safety, and responsible alcohol service., • Excellent time management and the ability to manage multiple orders during busy periods., • Basic mathematical skills for accurate cash handling and transaction processing., • Confident communication skills and a professional, guest-focused approach., • A positive attitude, attention to detail, and the ability to lead by example as part of a collaborative team. Benefits: • Uniform provided., • Staff meals., • Employee discounts in sister venues. If you are passionate about bartending and eager to contribute to a high-energy entertainment venue, we would be pleased to hear from you.

We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team. As a vital part of our hospitality environment, you will be responsible for ensuring an exceptional experience for our guests. Your role will involve assisting in various capacities, from providing outstanding customer service to maintaining a clean and welcoming atmosphere. Responsibilities: • Greet and welcome guests with a warm and friendly attitude., • Assist customers in selecting menu items, providing recommendations and upselling where appropriate., • Ensure food safety standards are adhered to at all times, maintaining cleanliness in the bar/dining area and private rooms., • Take orders accurately and efficiently, processing payments as necessary., • Collaborate with kitchen/bar staff to ensure timely delivery of food and beverages., • Maintain an organised workspace, ensuring that all areas are tidy and well-stocked at all times., • Handle guest inquiries and complaints with professionalism, striving to enhance their dining experience., • Support team members during busy periods, demonstrating strong time management skills., • Will be required to work weekends and night shifts. Skills: • Previous experience in luxurious hospitality or restaurant settings is advantageous., • Strong culinary knowledge is beneficial, along with a keen understanding of food safety practices., • Basic maths skills for handling transactions and managing orders effectively., • Excellent guest service skills, with the ability to engage positively with customers., • Ability to work efficiently under pressure while maintaining attention to detail., • Strong time management skills to ensure prompt service delivery., • A willingness to help colleagues and contribute to a positive team environment. Join us in creating memorable experiences for our guests while developing your skills in a supportive setting!

Join U9, London's premier luxury space-age karaoke destination in the vibrant West End. As the first point of contact for our guests, you will play a crucial role in delivering exceptional and inspired hospitality within our cosmic cocktail lounge and nine exclusive private karaoke suites. This position is ideal for an individual who thrives in a high-energy, futuristic setting, ensuring every guest experiences precision cocktails and access to over 450,000 songs. Nestled in the heart of Leicester Square, U9 is a new opening redefining nightlife in London's West End. Key Responsibilities: • Warmly greet and welcome all guests, efficiently managing reservations and check-ins for private suites., • Handle phone enquiries and calls to assist with bookings and walk-in/ reservations., • Skillfully seat groups, coordinating room allocations and ensuring smooth flow with our bar and karaoke teams., • Professionally handle all guest queries, special requests, and any feedback or complaints to ensure satisfaction., • Maintain the pristine and inviting appearance of the entrance and lounge areas., • Support promotional activities, actively upsell cocktails and food, and assist with event coordination., • Provide essential support during peak hours, including light hosting duties and guiding guests to their suites., • Uphold all health and safety standards to ensure a secure and enjoyable environment for everyone. What We Are Looking For: • Proven experience (1+ years preferred) as a Host/Hostess or in a similar front-of-house role within a busy bar, lounge, or nightlife venue., • Mandarin (preferably) + English speaking, • An outgoing, confident, and energetic personality coupled with excellent communication skills., • The ability to remain calm and efficient in fast-paced, late-night environments., • A genuine passion for hospitality and a dedication to creating memorable guest experiences., • Flexibility to work evenings, weekends, and late shifts., • Right to work in the UK. What We Offer: • Competitive hourly rate between £15 - £18 OTE., • Staff meals provided during shifts., • Comprehensive training in luxury service standards and opportunities for career advancement., • A fun, dynamic team environment within a stunning West End venue., • Provided uniform., • Employee discount in sister venues.

The Lord Wargrave - Edgware Road Full Time position available Lord Wargrave is looking for an enthusiastic, outgoing, friendly & experienced supervisor to join the team here. An opportunity to work in a fun, lively, busy smokehouse pub specialising in ribs, wings & whisky. Looking for someone with drive and ambition to join a fast growing company with structured career progression and tutorship in an experienced team Must have experience in a pub/restaurant environment We offer £11-15p/h (not including TRONC) with regular training, company discounts, wagestream, your birthday off.

Job Ref: HON1093 Branch: Honi Poke New Street Location: Honi Poke New Street, London (Central) Salary/Benefits: £31,000 – £32,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 30/07/2026 Closing date: 10/09/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an Assistant Manager in with hospitality or food retail management experience (restaurant, fast-casual, café, grab-and-go, or takeaway is ideal) who's hands-on, organised, and loves leading a team. You'll keep the store running smoothly, motivate your team, and create amazing customer experiences every day. If you're positive, energetic, and passionate about fresh food, this is your chance to help our store deliver top-notch service, grow sales, and make Honi Poke the go-to fast-casual spot. That's the way we bowl! Key Responsibilities • Support the General Manager with daily store operations., • Keep service fast, friendly, and efficient in a busy takeaway environment., • Maintain high standards of food quality, hygiene, and customer service., • Lead, motivate, and develop your team to deliver excellence every day., • Drive sales, operational performance, and efficiency., • Create a positive, fun, and supportive store culture built on teamwork and respect. What We Offer • £31,000 – £32,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

Job Ref: HON1092 Branch: Honi Poke Margaret Street Location: Honi Poke Margaret Street, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 30/07/2026 Closing date: 10/09/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

People Partner London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits Reports to: Chief People Officer This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business. You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve. We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive. You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work. This is a hands-on role with plenty of variety and influence. One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders. If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you. You'll love this role if · You like being close to the business and out with managers, not hidden behind a desk. · You enjoy coaching leaders, solving problems practically and seeing the difference your work makes. · You want exposure to senior leaders, people strategy and projects that shape how our teams grow. What you'll be doing • Partner with Managers to support our restaurants and people., • Coach and develop managers to build confident, capable teams. · Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement. • Use people insight and data to spot trends and improve the employee experience. · Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed. • Support talent development, succession planning and leadership capability., • Help shape practical people initiatives that support our restaurants today and as we continue to grow., • Work closely with the wider People team to keep things simple, consistent and people focused. We're looking for someone who • Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business. · Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law. · Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important. • Builds trust quickly and enjoys coaching and supporting managers., • Brings a practical, solutions-focused approach. · Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters. • Understands that every conversation matters., • Loves working with people as much as processes., • Wants to help create workplaces where everyone feels welcome and supported. Our values in this role · Welcome Everybody: You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly. · Love Your Food: You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver. · Keep It Moving: You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically. · Put On a Great Show: You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day. What you'll get · Up to £60,000 per year · Annual discretionary bonus scheme · 25 days holiday plus bank holidays · Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme · Season ticket loan · Medicash health cash plan, including dental, glasses, physiotherapy and more · 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters · Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home · 50% staff discount when dining in any Franco Manca restaurant · Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks · Annual social events, incentives and competitions · Up to £500 employee referral scheme, subject to terms and conditions · Development opportunities to support your growth and progression If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

We are looking for reliable and friendly supervisor to join us. If you're passionate about great service, teamwork and creating a welcoming experience for guests we want to meet you. 35-40 hours a week.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

About Us Urban Greens is an innovative salad concept reshaping London’s healthy eating scene. We’re on a mission to change how people think about salads - using only the freshest, most vibrant ingredients to create bowls that are as satisfying as they are nourishing. We believe that thoughtfully crafted salads can inspire how we eat and how we feel. We’re creators at heart, leading the Salad Revolution and championing quality, sustainability, and flavour in everything we do. Since opening our first store in 2019, we’ve grown to 6 locations across London - and we’re just getting started. Join us and become part of a company where you can grow, thrive, and help redefine healthy eating for the city. About You You’re energetic, reliable, and a natural team player. You love creating great experiences for customers and bring a positive spirit to everything you do. You’re not afraid to get your hands dirty (with clean ingredients!), enjoy variety in your workday, and have a keen eye for detail. You solve problems with a smile and take pride in doing things the right way. If this sounds like you, you’ll fit right in at Urban Greens. About The Role As a key leader within our business, you’ll be responsible for overseeing all aspects of store operations, ensuring your team delivers an outstanding experience every day. Your responsibilities will include: • Take full ownership of your store’s overall performance, driving sales and profitability in line with targets., • Lead, train, and develop your team, managing day-to-day operations while embedding the culture at every level., • Ensure exceptional customer service, handling conflict professionally with a customer-first mindset., • Monitor customer feedback and implement improvements to enhance the dining experience., • Control all store costs, including cost of goods and labour, to maximise profitability., • Oversee food quality standards and ensure full compliance with health and safety regulations., • Monitor supplier performance and evaluate product quality to ensure brand standards are consistently met., • Manage daily store operations to ensure efficiency, consistency, and high standards of service., • Foster a positive, high-performing work environment that motivates and retains staff., • Be an ambassador for everything we stand for, ensuring our brand reputation is upheld at every customer touchpoint. About The Pay From £32, 000 per annum + bonus Our Benefits • A generous 50% discount at any Urban Greens location., • Enjoy a complimentary, healthy meal during every shift., • 28 days of annual leave., • Ongoing development and career progression opportunities, • Regular team socials and company-wide events. Schedule Monday to Friday from 08:00am to 4:00pm. Weekend availability required. If this role appeals to you, please go ahead and apply! We look forward to hearing from you :)