Waiter / Waitress - Matiz on The Hill - London

Are you ready to elevate your career in hospitality? Firmdale Hotels invites you to join our exceptional team at Ham Yard Hotel as a Head Waiter. At Firmdale Hotels, we pride ourselves on creating vibrant and unique experiences for our guests. Located in the heart of London, Ham Yard Hotel embodies luxury, style, and impeccable service. Join us in our commitment to delivering unparalleled hospitality in a dynamic and fast-paced environment. As a Head Waiter, you will be at the forefront of guest interaction, ensuring their dining experience is nothing short of extraordinary. Responsibilities: • Welcoming and engaging with guests, taking orders, and providing recommendations to enhance their dining experience., • Delivering food promptly and efficiently while maintaining the highest standards of service., • Processing payments accurately and in a timely manner., • Anticipating and fulfilling guests' requests with precision and attentiveness., • Collaborating with team members to ensure seamless operations and exceptional service delivery. What you Need: • Ability to thrive under pressure, handling multiple tables with ease and grace., • A genuine passion for food and a keen eye for detail, ensuring every dish is served to perfection., • Previous experience in a fast-paced restaurant environment, demonstrating your ability to excel in a dynamic setting., • Dedication to providing outstanding customer service, going above and beyond to exceed guests' expectations., • Strong organisational and communication skills, essential for effective teamwork and guest satisfaction. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for enthusiastic and dedicated individuals to join our highly successful team at the Haymarket Hotel. Firmdale Hotels is renowned for its unique, vibrant properties and exceptional service. With a commitment to innovation and quality, we offer our guests an unparalleled experience in luxury and comfort. Join us and become a part of a team that values creativity, dedication, and excellence. As a Waiter at the Haymarket Hotel, you will play a crucial role in delivering top-notch service to our guests. Responsibilities: • Interacting with guests to take orders and make recommendations, • Delivering food and beverages promptly and accurately, • Processing payments efficiently, • Ensuring guests have everything they need for an enjoyable dining experience, • Maintaining a high standard of cleanliness and organisation in your area What you Need: • You have a genuine love for the industry and a keen interest in food and drink., • You excel in fast-paced environments and can handle multiple tables simultaneously., • Your meticulous approach ensures every order is perfect and every guest is satisfied., • You work well within a team, contributing to a supportive and positive working atmosphere., • You can interact with guests and colleagues effectively, ensuring smooth service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About FONDA Fonda is an exciting, contemporary Mexican restaurant, years in the making from chef Santiago Lastra and MJMK Restaurants. Opened in 2024 in Mayfair's Heddon Street, Fonda has showcased regional Mexican cooking through Santiago's unique lens, presented in an elegant, vibrant style, complemented by contemporary design. In Mexico, a Fonda is a family-owned eatery, serving traditional dishes in an informal setting, each inspired by personal recipes from the generations that came before. Santiago Lastra's Fonda builds on this concept to showcase recipes from across the country. Though seemingly simple, Fonda's dishes draw on the quality and provenance of ingredients, combined with innovative techniques to elicit the flavours of Mexico in a modern way. The warmth and genuine hospitality is at the forefront of how we look after our team and guests, replicating Mexico's traditional family run Fonda's. We are looking for a motivated and reliable Runner to join the team at Fonda. You will support the smooth flow of service, working closely with the front-of-house and kitchen teams to ensure dishes are delivered efficiently and to the highest standard. In this fast-paced environment, you will play an essential role in maintaining consistency and pace during service. Runner's requirements: • Previous experience in a hospitality environment is preferred, • A positive attitude and willingness to learn, • Strong teamwork and clear communication skills, • Ability to work efficiently in a fast-paced environment, • Good attention to detail and care in handling food, • Organised and able to prioritise tasks during busy service, • Physically able to work on your feet for extended periods, • Reliable, punctual, and well-presented, • Proactive and ready to support the team at all times What we offer to our Runner: • 50% staff discount across all MJMK restaurants, • Free staff meals while on shift, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program, • Company sick pay after one year of service About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We'd love to hear from you if you're an experienced Runner and you're up for a new challenge and opportunity.

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Join a small, welcoming team in a modern European wine bar and restaurant serving creative small and sharing plates made with seasonal produce. We are looking for dedicated front-of-house staff to: • Welcome guests and take food and drink orders, • Memorise the menu and daily specials, making informed recommendations, • Prepare and serve cocktails, food and beverages consistently and promptly, • Check on guests regularly and ensure excellent customer service, • Handle cash and card payments accurately, • Coordinate with the kitchen to ensure orders are correct and delivered efficiently, • Recommend additional products where appropriate, • Organise any required preparation for service The ideal candidate will have: • Previous restaurant or hospitality experience, preferably at least one year, • Knowledge and experience of cocktails, • A desire to contribute creative ideas, • Clear spoken and written English, • Knowledge of food safety practices, • Basic numeracy and strong time-management skills, • The ability to manage multiple tables efficiently, • The right to work in the United Kingdom, • A Food Hygiene Certificate, preferred This is a full-time, permanent position with expected hours of 8–20 per week. Pay is £12.50–£15.00 per hour, plus tips and a performance bonus. Benefits include a company pension, discounted or free food, employee discount and sick pay. Shifts may include daytimes, evenings, weekends and eight-hour shifts. The role is best suited to someone who can reliably commute or plans to relocate before starting work.

Tapas bar/ restaurant at heart of Covent Garden is looking for an experienced waiting/bartending. We are focusing on a seasonal tapas dishes influenced by Spain and Italy which are accompanied by delicious wines and mouth watering signature cocktails. We are looking for a person who is tidy, organized, creative and friendly and enjoy serving delicious tapas. Someone with passion for industry and all it's perks.