10 Wardour Street, W1D 6QF, London
5* HOTEL • 11-50 Employés
Recruteur chez nous depuis juillet, 2022
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less o
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Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
KEY ATTRIBUTES Ø Being an excellent communicator Ø An excellent telephone manner and proven customer service skills Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience of the hospitality industry Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As a MixBar Attendant crucial part of your job is not only to refresh the mini Bar but also to create memorable experiences, establish a connection and add a personal touch. You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Complete closing duties, including storing all reusable goods, breaking down goods, making charges for consumed products. Cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Ø Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Ø Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Ø Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ø Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Ø Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Ø Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Ø Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ø Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Ø Welcome and acknowledge all guests according to company standards. Ø Perform other reasonable job duties as requested by Supervisors. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
We are looking for professional Italian speaking Head Waiter/Waitress with minimum 2 years previous experience in a London restaurant. Great working environment and training opportunities. Portobello is a busy restaurant situated in the heart of Notting Hill. If you are a hospitality professional with a positive attitude, teamplayer, and honest, we would be happy to welcome you to our team. ·Salary £12.21 per hour plus service charge ·Flexible weekly rotas ·28 days holiday (for full time) ·Generous Staff discount ·Staff meals on duty
We’re looking for a friendly and experienced waiter or waitress to join our team at our cozy, family-run Italian restaurant. If you’re passionate about food, love working with people, and want to be part of a warm and supportive environment, we’d love to hear from you!
The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
OMA + AGORA opened last year in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco. [ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are on the lookout for an enthusiastic & experienced waiter to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. OMA is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. Responsibilities. - Represent our restaurant with pride and professionalism. - Be a warm and welcoming to all guests. - Facilitate a memorable dining experience for all guests. - Be a supportive team member for wider floor and kitchen teams. - Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service. - Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. Prior experience in a similar setting desirable but not essential. We offer. - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Waiter/Waitress at Fowl, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: - Provide warm, professional, and attentive service, ensuring guests feel welcome and valued. - Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings. - Take and deliver orders accurately and efficiently, maintaining high service standards. - Collaborate with kitchen and bar teams to ensure smooth communication and timely service. - Maintain cleanliness and organization of the dining area in line with health and safety regulations. - Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: - Previous experience as a Waiter in a high-quality, fast-paced restaurant. - Passion for food, sustainability, and delivering outstanding hospitality. - Strong communication and interpersonal skills. - Attention to detail and ability to multitask under pressure. - A team player with a proactive and positive attitude. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
About Us: Paradiso Southbank is a vibrant riverside burger and cocktail bar nestled in the heart of London’s South Bank. Set over two floors with indoor and outdoor seating, including a heated terrace and balcony, we offer stunning views of the Thames and a menu featuring gourmet burgers, buttermilk fried chicken, and a variety of cocktails.
Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.
We have an exciting opportunity for a motivated Fine Dining Waiter to join our passionate team at the three Michelin starred Restaurant Gordon Ramsay, located in Chelsea. Established in 1998, Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. Restaurant Gordon Ramsay is a true mark of excellence, quality, and consistency, combining contemporary elegance and unparalleled service. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. We are ideally looking for candidates who: - Have previous experience working within a fine dining or Michelin Star environment - Are passionate about delivering the highest levels of service to our guests in an engaging and informative way - Be able to work effectively as part of a team and build rapport with our guests and the team - Desire to continuously learn and improve both knowledge and skills What you do as a Fine Dining Waiter: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You’re confident to run a section and supervise the junior members of the team - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What we offer you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.