Contrata Personal

Waiter / Waitress

hace 2 días•359 vistas

A job description outlines the responsibilities of a waiter or waitress:
focusing on customer service, order taking, and ensuring a positive dining experience. Key duties include greeting guests, presenting menus, taking orders, serving food and beverages, and handling payments. The role also involves maintaining a clean dining area and addressing any customer concerns.
Core Responsibilities:
Customer Service: Greet guests warmly, present menus, and provide recommendations.
Order Taking: Accurately take food and beverage orders, relaying them to the kitchen.
Service: Serve food and drinks, ensuring timely delivery and attention to detail.
Cleanliness: Maintain a clean and organized dining area, including table setting and clearing.
Payments: Handle bill payments, including cash and credit card transactions.
Customer Satisfaction: Address any customer concerns promptly and ensure a positive dining experience.
Communication: Answer questions about the menu, ingredients, and potential allergies.
Teamwork: Collaborate with kitchen staff and other wait staff to ensure smooth operations.
Additional Skills:
Excellent communication skills.
Ability to work in a fast-paced environment.
Polite and friendly demeanor.
Knowledge of restaurant etiquette and procedures.
Basic math skills for calculating bills and change.
Ability to handle cash and credit card transactions.