To work as part of the retail team at the V&A to potentialize the product proposition in all Museum stores and to deliver the best, most innovative museum trading in the world. To maximise sales and profit of the trading operation. In conjunction with the Warehouse Manager & Warehouse Supervisors, to efficiently receipt, store, distribute and dispatch company stock.
Health, Safety and Security
- To be security conscious, ensure familiarity and compliance with all museum security procedures and ensure you wear a security pass at all times when on museum premises.
- To promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with respect/dignity and actively contributing to developments that supportthemuseum’sstrategyforwidening access,inclusionanddiversity.
- Tobecommittedto healthandsafetyand ensurefamiliarity withall oftheMuseum's healthandsafetypoliciesand procedures,sitebysite. InconjunctionwiththeV&AHealthandSafetyDepartment,to ensurethat:
- Daily, weekly, monthly checks arecarriedout as agreedand correctlywithin agreed timescales.
- Compliance is met with maintenance of vehicles, machinery and equipment.
- Weekly floor walk/safety checks are carried out and shared with the agreed team.
- Best practice is adopted for every task. To have a clear understanding of the company's policies and vision and how the warehouse team contributes to these.
To work collaboratively with colleagues to ensure that productivity targets are met.
Deliveries
- To hold the relevant vehicular licenses and undertake driving training as directed by the Warehouse Manager.
- To drive the delivery van and the forklift truck as required.
- To provide a safe and efficient delivery service from the Warehouse facility, daily into the wider business. Unloading and delivering in to site as required.
- To be aware of site requirements and ensure that stock is delivered accordingly.
- To ensure that the Drivers Code of Conduct is adhered to on all occasions.
- To ensure that compliance is met with use of vehicles, machinery and equipment.
- To alternate as required between driver and warehouse operative duties – as requested by the Warehouse Manager and Supervisors
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not exhaustive, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role
- Experience
- Required
- Employment
- Full-time
- Salary
- £27,008 yearly
Tourist attraction, Art gallery, Museum • More than 250 Employees
Hiring on JOB TODAY since October, 2026
The V&A is a family of museums dedicated to the power of creativity –its power to entertain and move, to enrich our lives, open our minds and change the world. We celebrate and share that power through a programme of exhibitions, events, educational and digital experiences, a collection of 2.8 million objects, and through our support for new works and commitment to conservation, research, and sustainable design. Together, our work tells a 5,000-year-old story of creativity, helping to advance cultural knowledge everywhere, and inspiring the makers, creators, and innovators of today and tomorrow. The V&A is at an exciting moment of transformation, currently going through one of the biggest expansions of any museum worldwide. Alongside the V&A in South Kensington, V&A Dundee, and the V&A Wedgwood Collection in Stoke-on-Trent, we opened Young V&A in July 2023, the UK’s first museum designed entirely for young people, and in 2025, we will launch two new sites, V&A East Museum and V&A East Storehouse, part of East Bank. The V&A’s Commercial division is responsible for delivering best in-class commercial propositions for our audiences that augment and enrich their experience of the V&A, whether that be at our sites or online. The division leads the V&A’s business-to customer commercial activity (membership, Academy, retail, catering, eCommerce & ticketing, and Publishing), helping to deliver rewarding experiences and build lasting relationships with current and future V&A audiences, driving value and financial contribution in the process.
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