We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team. You will be collaborating with third parties to resolve issues, standardise, and automate ...
Setting up customer requirements to their EPOS system whilst on site. * 2nd line technical support to customers, via phone, and email. * Updating calls in our in-house CRM * Installation of EPOS ...
Provide 1st and 2nd line technical support to end-users, both remotely and on-site. * Diagnose and resolve hardware and software issues, including Windows OS and Microsoft 365 applications. * Assist ...
Role: 1st / 2nd Line Support Salary: £26-32,000 DOE + Benefits Location: Manchester Work Pattern: Hybrid Summary: A new role has opened up for a motivated and ambitious 1st / 2nd Line Support ...
Job Title: 2nd Line IT EngineerLocation: Trafford, ManchesterWork Structure: HybridSalary: £27,000 ... Operating across the world, you will be based at their Manchester HQ supporting users in a busy ...
2nd Line IT Support Engineer. Based in Manchester City Centre, my client has a new requirement for for an 2nd Line IT Support Engineer. This role offers 2 days WFH - remote / with 3 days site-based ...
We're looking for a passionate 2nd & 3rd Line Helpdesk Support Specialist adept at stakeholder management, Office 365, networking & antivirus to join a growing IT services company leading the way in ...
Role: 1st/2nd Line IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking ... The role requires you to have a driving licence and own vehicle as support to their Warrington and ...
Role: 1st/2nd Line IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking ... Fun, collaborative working environment Skills: * 1-2 years industry experience in IT Support * ...
Escalate more complex issues to second-line support or relevant teams. * Support the IT team in various projects and tasks as required. * Ensure timely resolution of support requests in line with ...
Assess customer applications and provide high-quality, tailored recommendations in line with the ... Work closely with case managers to support customer applications. * Contribute to enhancing ...
Mandarin | Cantonese | Support Engineer | 1st Line | 2nd Line | Grafana | Linux | Windows | AWS | Azure | Grafana | Dynatrace | JIRA Looking for a new opportunity to get hands on with modern Cloud ...
Experience in 1st and 2nd line support in Microsoft Windows environments * Good knowledge of network hardware and technologies * Strong troubleshooting and fault-finding skills * Excellent telephone ...
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent ...
Key words: IT Support Engineer, IT Analyst, Senior IT, Service Desk Engineer, Helpdesk Engineer, Help Desk, First Line, 1st Line, Second Line, 2nd Line, System Administrator, IT Administrator ...
Supporting 1st/ 2nd line helpdesk support tickets surrounding Dynamics 365/ Dynamics CRM * Troubleshooting system performance issues/ minor bug fixing * Project based support analysis for new ...
They are well funded, growing and from the Manchester City Centre location, you'll join the 1st - 2nd line network support team and troubleshoot and sort a range of network connectivity issues for ...
To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. * You will work closely with the internal Gamma engineering programme teams to ensure that network ...
Role: IT Support Technician Location ... Middleton Salary: £28,000 Our client is looking for a determined and passionate 1st to 2nd line ...
In this role you will provide 1st and 2nd Line IT Support, working closely with the Network Manager and aiding both teachers and students with any issues that might be raised throughout the school ...
Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course ...
... support functional activity planning and integrate these functional plans into the end-to-end enterprise planning processes.* Lead Second line-of-defence delivery assurance for their portfolio:o ...
AS well as 2nd line support resolving more complex technical issues, conducting in-depth troubleshooting, and escalating incidents to third-line support if necessary. Client Details Client is a very ...
We're looking for a passionate 2nd & 3rd Line Helpdesk Support Specialist adept at stakeholder management, Office 365, networking & antivirus to join a growing IT services company leading the way in the Managed Service Provider field!. Diagnose network, server, and software problems across all su...