Are you a business? Hire 2nd line support candidates in Bristol
Service Desk Team (1st and 2nd Line Analysts).The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base.This role focuses on maintaining high levels of service performance, ...
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Supporting one of the UK’s largest firms within t...
You'll burn down scope in the teams backlog by resolving tasks and providing 2nd line support to ... Worked within an IT development environment. * Experience of PROIV programming language (or ...
You should have a technical background providing support to end users via helpdesk software, an understanding of ITIL best practices and a customer focused approach. You will have the opportunity to ...
As a 1st/2nd Line Service Desk Engineer for an MSP, you will be responsible for providing technical support to clients, acting as the first point of contact for troubleshooting issues.
About the role As a PROIV Engineer you'll work within one of our ResourceLink (HR & Public, Payroll or Absence) development teams. You'll work in a team with other Development and QA Engineers, and with our ResourceLink Product Management team, to understand their requirements so you can design a...
The Support Engineer will be joining a well-established acquisitive Managed Service Provider with ambition and a clear plan for continued growth. In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the U...
The End-User Support Team Leader is responsible for managing a team of Desktop Support Engineers to deliver high-quality 2nd-line support services. The role involves overseeing the support of standard desktop systems and specialised equipment, driving service improvements, ensuring a customer-foc...
As a 2nd Line Service Desk Analyst, you’ll provide a mix of helpdesk and field-based support to our clients, resolving a variety of technical issues and ensuring smooth day-to-day IT operations. Deliver field-based support as required, ensuring timely resolution of on-site challenges. My client i...
My global client based in Filton has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career.
As a 1st/2nd Line Service Desk Engineer for an MSP, you will be responsible for providing technical support to clients, acting as the first point of contact for troubleshooting issues. Your role will involve logging, prioritizing, and tracking tickets, ensuring all incidents are addressed promptl...
We're looking for a Junior Product Owner to join our multi-award-winning software clients in Bristol. They're offering a salary up to £30,000 per annum , as well as hybrid working! You will work closely with the PO to gain a deeper understanding of their product and customers, whilst gaining a ha...
We are seeking an IT Support Technician to join our client in Bristol, the IT Support Technician will earn £28,000 - £30,000 per annum along with additional benefits and bonus opportunities. The IT Support Technician will have the ability of hybrid work, mainly being onsite, handling mainly 1st l...
Acacium Group Service Desk Team Leader Hybrid - 2 days Homebased and 3 days in Bristol office (BS13 8BX) with travel to London office when required Full Time (37.5 hours per week), Permanent Competitive salary and annual bonus structure Unlock your potential: Do you have Service desk experience...
Line Support Technician, Windows, Bristol to £32KA leading Managed Services Provider is looking to recruit a 2nd Line IT Support Technician to work in their client’s offices located in Bristol. As part of a team of dedicated technicians, you’ll be providing 2nd Line and Desktop Sup
Supporting one of the UK’s largest firms within their industry, this role combines both end-user support with more technical hands-on troubleshooting. The 2nd Line IT Support Technician will provide support to a diverse group of onsite and off-site users. As part of a team of two onsite technicia...
Vendor-neutral, their commitment to quality has seen them partner with over 1,000 UK businesses, varying in size and industry. In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd li...
Youth Ambassador We are delighted to share this new and exciting opportunity for a Youth Ambassador to join our dynamic organisation. Position : Youth Ambassador Location : Holyoake House, Manchester/Hybrid Salary : £26,218 per annum Hours : Full-time, 35 hours per week Contract : Fixed term, 1 y...
As a 1st/2nd Line Service Desk Engineer for an MSP, you will be responsible for providing technical support to clients, acting as the first point of contact for troubleshooting issues. You will ...
Strong technical knowledge at a 2nd Line support level is essential for effective guidance and skills transfer. Key Responsibilities * Team Leadership and Management * Oversee the daily resource plan ...
Supporting clients with 1st and 2nd line technical support. As a Junior Product Owner, you'll need: * Previous experience within a similar role or within UX design etc. * Degree educated is ideal ...
We are not about being second best. We want someone with that same passion for and commitment to ... Competitive salary in line with your experience * Annual bonus * Enhanced maternity/paternity
Managing a team, Providing day-to-day Line Management * Driving and coordinating collaboration with ... Closing Date: 2nd January 2025 We reserve the right to close this vacancy early if we receive ...
