2nd line support jobs in RuncornCreate job alerts

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure

Line IT Support Engineer – Rochester - £32,000 + Great Opportunity!. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to

The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. Applicants should be motivated and eager to further their career in IT su

A well established financial services business based in Central London is looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. Provide 2nd line support for endpoin

Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. The role in

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

A technology recruitment agency in Greater London seeks an IT Support Analyst to provide exemplary technical support while managing a team of 2nd line support analysts. Previous experience in first and second-line support is essential, alongside strong troubleshooting and communication skills. The s

Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. We are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). Documenting all actions on the ticket in Servic

ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. Support terminal deployment, configuration and TMS. Own escalated Jira tickets from 1st line support.

The ideal candidate will have significant experience in IT support and customer service, a strong understanding of troubleshooting, and familiarity with Microsoft technologies. An IT services provider in Ringwood is seeking a skilled 2nd Line Technician to ensure excellent customer support. This rol

The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. This role involves providing technical support in an MSP environment, troub

A leading telecommunications company in Greater London is seeking a Broadcast Support Engineer to provide 2nd Line Support for their networks. The ideal candidate will diagnose technical issues during live events, collaborate with operations teams, and stay informed about broadcast technology advanc

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss

A leading IT support company in the United Kingdom is seeking a 2nd Line Support Analyst to deliver advanced technical support for complex IT incidents. Candidates should have experience in 1st/2nd line support and the ability to articulate technical concepts to non-technical users. This is an oppor

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Install, configure and maintain Windows desktops, servers and applications. Good understanding o

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. We are recruiting for a growing Managed Service Provider who are looking to add a capable and customer‑focused 2nd Line Support Engineer to their technical team. You

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta. Due to the number of applications, we can only respond to candidates who have matched the skills a

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. The successful candidate will manage hardware and software issues, assisting employees with laptops, Wi-Fi, and network concerns. Candidates must have the right to work in the UK and be available to w

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and

If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst,

The position requires at least 5 years of IT experience, focusing on 2nd line support for Windows environments and cloud technologies. A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support. Join their London office to enhance IT service opera

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

We’re looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high‑performing technology. Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collab

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

A global consulting firm in Greater London is seeking a 2nd Line IT support specialist to join their On-site Technology Support team. The candidate will resolve incidents related to software and hardware, document actions in ServiceNow, and provide top-notch client service. This role requires strong

A prestigious legal institution in Greater London is seeking an IT Support Technician to provide technical assistance to staff, maintain infrastructure, and support IT projects. The role requires a minimum of two years' experience in IT support, strong knowledge of technologies such as Intune and VM

Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Experience supporting Windows 11, and Windows Server 2019 and above. The successful candidate will be responsible for providing reliable and efficient technical supp

Demonstrating a proactive mindset for undertaking any reasonable support task with a time-sensitive element (for example, urgent board meeting and video conferencing support requests). The 2nd Line Support Analyst will collaborate closely with cross-functional IT teams to ensure timely and effective

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Ideal candidates will have experience in IT support and a good understanding of technology. The role involves 1st and 2nd line support for digital contact centre technologies. A salary range of £28,000-£30,000 is offered, along with professional development opportunities and a hybrid work model af

The candidate will provide technical support to B2B clients, responding to queries and resolving issues with hardware, software, and networking. A well-established IT services provider based in Harrogate is seeking an experienced 2nd Line Support Engineer. Offering a salary between £33,000 and £38

A leading IT support company in Greater London is looking for a 2nd Line Support Engineer to provide exemplary technical support to internal colleagues. You'll need substantial experience in 1st and 2nd line support and effective troubleshooting skills. Proactive problem-solving and effective interp

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. The award winning Cisco and Aruba Partner is searching for a 2nd Line Support Engineer to join the team. Proven experience of enterprise / mainstream technologies an

Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinical environments. The ideal candidate will have at least 2 years of experience in support roles and be comfortable working with healthcare professionals. A healthcare

An IT services firm based in Greater London is seeking an onsite IT Support Specialist to provide first and second line support. The ideal candidate will have at least 2 years of experience in deskside support, proficiency in Microsoft systems, and familiarity with compliance standards in the financ

A leading engineering solutions company is seeking a Senior IT Support Technician to provide 2nd and 3rd line support across IT systems and services. The ideal candidate must demonstrate strong technical troubleshooting abilities and experience in a service-focused environment. This company offers e

Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. We are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). We provide and support the hardware and softwar

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. This Onsite IT Support Engineer / 2n

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). My client is looking for both 2nd and 3rd line candidates. A strong level of technical suppo

You will support over 300 end users across multiple geographical locations including France, Spain, Netherlands, Switzerland, and Poland. Your responsibilities will include managing escalated helpdesk tickets, performing advanced troubleshooting across Microsoft 365 and Azure environments, implement