2nd line support jobs in StaffordCreate job alerts

Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line). Troubleshoot escalated technical problems across Microsoft 365, Windows Servers, Azure, and networking environments.

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

Line IT Support Engineer – Rochester - £32,000 + Great Opportunity!. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to

The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. Applicants should be motivated and eager to further their career in IT su

A technology recruitment agency in Greater London seeks an IT Support Analyst to provide exemplary technical support while managing a team of 2nd line support analysts. Previous experience in first and second-line support is essential, alongside strong troubleshooting and communication skills. The s

ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. Support terminal deployment, configuration and TMS. Own escalated Jira tickets from 1st line support.

A leading IT support company in the United Kingdom is seeking a 2nd Line Support Analyst to deliver advanced technical support for complex IT incidents. Candidates should have experience in 1st/2nd line support and the ability to articulate technical concepts to non-technical users. This is an oppor

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

The ideal candidate will have significant experience in IT support and customer service, a strong understanding of troubleshooting, and familiarity with Microsoft technologies. An IT services provider in Ringwood is seeking a skilled 2nd Line Technician to ensure excellent customer support. This rol

Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. We are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). Documenting all actions on the ticket in Servic

Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. The role in

A leading telecommunications company in Greater London is seeking a Broadcast Support Engineer to provide 2nd Line Support for their networks. The ideal candidate will diagnose technical issues during live events, collaborate with operations teams, and stay informed about broadcast technology advanc

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure

A well established financial services business based in Central London is looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. Provide 2nd line support for endpoin

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and

A global consulting firm in Greater London is seeking a 2nd Line IT support specialist to join their On-site Technology Support team. The candidate will resolve incidents related to software and hardware, document actions in ServiceNow, and provide top-notch client service. This role requires strong

Ideal candidates will have experience in IT support and a good understanding of technology. The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol.

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

Demonstrating a proactive mindset for undertaking any reasonable support task with a time-sensitive element (for example, urgent board meeting and video conferencing support requests). The 2nd Line Support Analyst will collaborate closely with cross-functional IT teams to ensure timely and effective

A prestigious legal institution in Greater London is seeking an IT Support Technician to provide technical assistance to staff, maintain infrastructure, and support IT projects. The role requires a minimum of two years' experience in IT support, strong knowledge of technologies such as Intune and VM

We’re looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high‑performing technology. Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collab

Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Experience supporting Windows 11, and Windows Server 2019 and above. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for

If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst,

A global technology services provider is searching for an experienced Desktop Support Engineer / VIP Support Analyst to provide onsite 2nd Line Support in South West London. The work environment is fast-paced, demanding professionalism in delivering support to both standard users and senior stakehol

The position requires at least 5 years of IT experience, focusing on 2nd line support for Windows environments and cloud technologies. A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support. Join their London office to enhance IT service opera

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

The candidate will provide technical support to B2B clients, responding to queries and resolving issues with hardware, software, and networking. A well-established IT services provider based in Harrogate is seeking an experienced 2nd Line Support Engineer. Offering a salary between £33,000 and £38

A prominent service provider in Greater London is looking for a Service Desk Analyst to provide 1st and 2nd line technical support for hardware and software issues. Candidates should possess experience with client operating systems, helpdesk systems, and excellent customer service skills. The role e

A leading IT support company in Greater London is looking for a 2nd Line Support Engineer to provide exemplary technical support to internal colleagues. You'll need substantial experience in 1st and 2nd line support and effective troubleshooting skills. Proactive problem-solving and effective interp

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments?. Ideally 3+ years' experience in 1st/2nd line IT support. You'll be at the heart of their service desk, providing day‑to‑day support across deskt

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. The award winning Cisco and Aruba Partner is searching for a 2nd Line Support Engineer to join the team. Proven experience of enterprise / mainstream technologies an

Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinical environments. A healthcare technology firm in the United Kingdom is seeking an Application/Technical Support Analyst to provide technical support and resolve appl

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Their core services include support desk, on-si

An IT services firm based in Greater London is seeking an onsite IT Support Specialist to provide first and second line support. The ideal candidate will have at least 2 years of experience in deskside support, proficiency in Microsoft systems, and familiarity with compliance standards in the financ

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards,

Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, har

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

This Onsite IT Support Engineer / 2nd Line Desktop Support Technician role requires a proactive, customer‑focused individual who enjoys working directly with end users, managing competing priorities, and acting as a visible ambassador for the onsite support service. If you’ve also worked in the

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). My client is looking for both 2nd and 3rd line candidates. A strong level of technical suppo

Candidates should have solid experience in 2nd line support and be capable of handling complex investigations. The role involves troubleshooting and resolving technical incidents, primarily in Windows environments. The position offers a salary of up to £40,000, with hybrid working options and addit

Deliver high level 2nd line support. Experience delivering high quality 2nd line support essential. Keywords: D365, BC, Dynamics 365, Microsoft Dynamics NAV, Dynamics NAV, Navision, Microsoft NAV, Dynamics NAV Jobs, Navision Jobs, NAV 2015, NAV 2016, NAV 2017, 2015, 2016, 2017, 2018, 365, Business C

We are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. We’ll empower you in a flexible environment,

You will support over 300 end users across multiple geographical locations including France, Spain, Netherlands, Switzerland, and Poland. Your responsibilities will include managing escalated helpdesk tickets, performing advanced troubleshooting across Microsoft 365 and Azure environments, implement

The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. A healthcare service provider in the United Kingdom is seeking an expe