Trabajos 2nd line support en StaffordCrear alertas

You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Second Line Support E

To assist 2nd line Support agents whilst maintaining accurate task records in the service desk system. To discuss any reasonable adjustment or request a paper‑based application form as an alternative, please contact People Operations on 08448 22 11 22 or email people. Proactively help resolv

The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. Responsibilities include troubleshooting technical issues, setting up new sites, and providing face-to-face support to users. A growing IT company in Hertfordshire is seeking a 2nd Line IT E

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support. Additional skills in

A dynamic IT support company is seeking a 2nd Line IT Support Engineer to provide technical support in an expanding team. The role involves troubleshooting across Microsoft Windows, Microsoft 365, and Azure cloud services. With a starting salary of £32,000, plus up to £8,000 bonus and benefits, th

Building Design Partnership Limited is seeking a 2nd Line Engineer to join their Operations Support team. BDP offers a supportive working environment with a focus on personal and professional development, as well as a competitive benefits package, including private medical insurance and a hybrid wor

Endpoint Management (MDM): Deep familiarity with Mobile Device Management (MDM) platforms such as Jumpcloud and Kandji (Iru) for policy enforcement and deployment across a multi-site environment. Provide expert Tier 1-2 support across multiple European locations, managing a diverse ecosystem of hard

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

Ideal candidates will have experience in IT support, strong knowledge of server and networking environments, and excellent troubleshooting and communication skills. In this role, you will diagnose and resolve complex technical incidents, support various infrastructure environments, and mentor junior

Telstra is seeking a professional for 2nd Line Support in Greater London, focusing on their Internet Delivery Network and associated technologies. Candidates should be knowledgeable in IP technologies and broadcast standards. The role requires strong technical skills, a calm approach in live environ

Experience in varied IT environments is highly required, with the ability to support a variety of simple and complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. This is an onsite IT Support Engineer role, and we are looking for a highly motiva

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Ideal candidates should have a passion for IT and strong communication skills. Growth opportunities and professional certification support are provided.

Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line). A team mindset and a genuine interest in growing your technical skills.

The ideal candidate should have 2-3 years of experience, particularly with Business ERP systems like Microsoft Dynamics 365, ETL solutions, and cloud environments. A leading technology services provider is seeking an Application Support Engineer in Greater London. You will provide technical support

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

Candidates should possess strong Microsoft365 and Apple Mac support skills and have at least 3 years of experience in a technical support role. This role focuses on delivering 1st and 2nd line support, ensuring a top-tier customer experience within various IT environments. This position offers a sal

We are committed to being an employer of choice and offer a competitive remuneration and benefits package that includes an employee profit share scheme, tax‑efficient smart benefits, private medical insurance, life insurance, long‑term sickness insurance, interest‑free season ticket loans, hea

The candidate will provide second-line support for POS software, resolving customer queries via calls and emails. A leading technology solutions provider seeks a Customer Support Analyst/2nd Line Technical Support in Eastleigh/Southampton on a temporary basis. Requires 2+ years of experience in tech

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. Candidates should have at least 2 years of experien

This role offers a full-time position focused on providing 2nd/3rd line support across infrastructure and resolving complex technical issues. The candidate should have strong troubleshooting skills, experience in IT service operations, and knowledge of ITIL principles. The position is fully office-b

A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. The role includes efficient

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. Candidates must have 2–5 years of experience in a support role with a st

Based just steps from Richmond train, tube, and bus stations, our office is lively, friendly, and collaborative. Providing 1st and 2nd line support for the ECHO application. Escalating issues to 2nd / 3rd line support, and other departments where necessary.

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Provide 2nd line technical support within an MSP environment. Staffing and Recruiting and Technology, Information a

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Li

A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. Ideal candidates should possess at least 1

AWD online is seeking a 2nd Line IT Support Engineer in Greater London to provide technical support and troubleshooting across Microsoft environments. The ideal candidate should have a strong background in IT support within an MSP, excellent customer service skills, and a solid understanding of Micr

In this hands-on role, you’ll provide 1st and 2nd line support for software, hardware, and networking issues in public sector environments. Candidates should have 3-5 years of Level 2 IT support experience, strong knowledge of Windows and Microsoft 365, and basic Linux skills. The role requires cl

An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolution

The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. This role involves providing technical support in an MSP environment, troub

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

A technology firm in Richmond is seeking an enthusiastic Application Software Support Engineer to provide 1st and 2nd line support for their ECHO application. You will communicate updates to clients and ensure proper categorization and resolution of issues. The ideal candidate has a BSc in IT or equ

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

As a 2nd Line IT Support Engineer, you will act as a key escalation point within the support function, owning incidents through to resolution and contributing to service improvement initiatives. I am supporting a well‑established organisation with a modern, cloud‑first IT environment, seeking an

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

Industrious, located in Greater London, seeks an adaptable IT Support Specialist to join its global technology team. The role involves providing high-quality Tier 1-2 support across various European sites, ensuring installations meet company standards, and managing technical networks. The position o

Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a background in service desk operations. The position involves providing first and second line IT support across the Neptune business, maintaining accurate enquiry records, and participating in continuo

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

Provide 2nd line support for escalated incidents and service requests, particularly those related to Azure, Intune, and Microsoft 365. We are seeking a skilled and IT Technical 2nd Line Engineer with experience on automation/scripting and M365 technologies including Microsoft Intune, Microsoft Autop

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek