Customer Operations Specialist
3 days ago
Scunthorpe
Job Title: Customer Operations Advisor Location: Scunthorpe Pay/Salary: £13.06/hour, £27,164.80/annum Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday –Friday Type of Employment: 12 weeks temporary to permanent Main duties & responsibilities: • Adhere to H&S policies and site procedures, • Manage stock, including ordering and replenishment based on customer needs, • Maintain and expedite order books, track deliveries, and chase suppliers, • Raise purchase orders on behalf of customers, • Keep accurate records of transactions and stock movements on Company and customer systems, • Resolve purchasing, supplier, and invoice queries, • Book goods in and out, issue to customers, and update systems, • Conduct regular stock counts and stock takes, • Maintain housekeeping and 5S standards in stores and office areas, • Liaise with engineers and suppliers for non-stock and missing parts, • Take a proactive approach to inventory and stock management Essential skills / experience / qualifications: • Active clean UK Driving license essential, • Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site, • Basic MS Excel skills are essential for data entry, ability to sort and organize information on spreadsheets effectively, utilizing features such as filters and tables.