Division IT Manager
2 days ago
Sidcup
The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making. The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making. The role operates within a complex delivery model, managing a combination of: • Global IT leaders (Infrastructure/Cyber and Data/Applications), • Regional IT resources (Europe, China), • Multiple MSPs across regions The Division IT Manager leads a hybrid global IT team, including: • Direct / Functional Leadership, • 1 Global Infrastructure, IT Operations & Cyber Security Manager, • 1 Global Data Analyst (evolving into Data & Business Applications Lead), • Regional IT Resources, • 2 IT resources in Slovenia (applications, ERP support, operations), • 1 IT Specialist in China, • External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia, • Define clear roles, responsibilities, and accountability model across all resources, • Eliminate overlap and inefficiencies currently visible across IT activities, • Establish a scalable “hub-and-spoke” IT operating model, • Drive alignment between: Internal IT, Segment IT, MSP partners, • Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles., • IT Strategy, Governance & Operating Model, • Own the division IT strategy and ITW Front-to-Back execution roadmap, • Establish a clear IT operating model across global and regional teams, • Define governance across: data, ERP, Cyber, Infrastructure, • Implement structured reporting and performance tracking across all IT layers, • Ensure strict adherence to 80/20 prioritization discipline, • ERP Modernization Leadership (Global Accountability), • Lead the global Acumatica rollout across all sites, • Govern ERP standardization, eliminating: legacy systems, site-specific deviations, • Ensure ERP becomes:, • Single source of truth for core business processes, • Foundation for data and analytics, • Supervise execution through:, • Data/App Lead, • Regional IT resources, • Data & Business Applications Leadership (Critical Capability), • Elevate the Data Analyst role (part of the IT team) into a Data & Applications capability leader, providing direction, prioritization, and technical guidance, • Define and enforce:, • Data governance and ownership model, • Enterprise data architecture principles, • Standardized KPI and reporting framework, • Lead the design and evolution of the divisional data platform, ensuring:, • Integration of data across ERP (Acumatica), supply chain, and shop floor systems, • Elimination of siloed and spreadsheet-based reporting, • Creation of a single, reliable data foundation for decision making, • Drive adoption and standardization of key technologies:, • Power BI as the standard for data visualization and business reporting, • Modern data platforms (i.e. Microsoft Fabric, Snowflake or equivalent) for:, • Data ingestion, • Transformation, • Storage and analytics, • APIs and integration frameworks to enable scalable and maintainable system connectivity, • Python (or equivalent) for:, • Data engineering, • Automation, • Advanced analytics use cases, • Ensure the Data function delivers practical, business-relevant use cases, including:, • Forecasting improvement (ML-driven where appropriate), • Supply chain and operational visibility, • Financial and operational KPI standardization, • Act as functional leader of Data expertise, with the expectation to:, • Guide, coach, and grow a Data expert within the team, • Maintain sufficient technical understanding to challenge design decisions, • Ensure solutions remain simple, scalable, and aligned to business needs (ITW 80/20 mindset), • Infrastructure, Cyber & MSP Orchestration, • Lead through the Global Infra & Cyber Manager, ensuring:, • Consistent cyber posture across all sites, • Centralized vulnerability management, • Standardized infrastructure, • Address FTB risks:, • Cyber gaps across multiple sites, • Aging infrastructure, • Inconsistent MSP capabilities, • Drive:, • Azure migration, • AD consolidation, • Network standardization, • Rationalize MSP landscape:, • Define clear SLAs, • Remove underperforming vendors, • Standardize service delivery, • Global Delivery & Execution Model Establish clear accountability across distributed teams. • Implementing: standard project governance and consistent delivery framework, • Ensure execution discipline across: internal team and external providers, • Balance: centralization (standards, platforms) and local flexibility (business needs), • IT Operations (Right-Sized & Optimized), • Ensure stable operations across: infrastructure, applications, end-user support, • Transition non-value-added work to: MSPs and automation, • Focus internal resources on growth and transformation priorities (AA), • Financial & Vendor Management, • Own: IT budget, investment prioritization, vendor strategy, • Ensure alignment with: low-cost mindset and value-driven investments, • Leadership & Organizational Complexity, • Experience leading distributed, global IT teams, • Proven ability to manage:, • Hybrid teams (internal + MSP), • Multi-layered accountability structures, • Strong governance, prioritization, and decision-making skills, • ERP & Applications, • Strong ERP modernization experience, • Acumatica experience strongly preferred, • Experience rationalizing multi-ERP environments, • Data & Analytics, • Strong experience building and scaling:, • Data architectures and data platforms, • End-to-end data pipelines (ingestion > transformation > visualization), • Hands-on understanding (not necessarily deep execution) of:, • Power BI (data modeling, semantic layers, KPI standardization), • Modern data platforms:, • Microsoft Fabric (preferred) or, • Snowflake / equivalent cloud data platforms, • Data integration patterns, including:, • APIs, • ETL / ELT processes, • Programming and data manipulation (Python, SQL), • Proven ability to:, • Transition organizations from fragmented reporting to standardized data-driven decision making, • Drive business adoption of data, not just technical implementation, • Experience leading or managing data specialists or analytics teams, including:, • Setting priorities, • Providing architectural direction, • Ensuring alignment with business outcomes, • Cyber & Infrastructure, • Experience managing cyber risk across multiple sites and vendors, • Strong understanding of:, • Cloud transformation, • Security frameworks, • Infrastructure standardization, • Execution & Transformation - proven track record of:, • Delivering transformation in complex environments, • Driving standardization and simplification, • Strong change management capability, • Is a true orchestrator, not a hands-on technician, • Has experience in global, multi-site manufacturing environments, • Can manage complex delivery models (internal + MSP + regional IT), • Drives simplification, accountability, and measurable outcomes, • Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer), • Establish a clear and scalable IT operating model, • Stabilize and progress Acumatica global rollout, • Deliver data visibility improvements across all key functions, • Improve cybersecurity coverage across all sites, • Rationalize and optimize:, • MSP landscape, • Infrastructure footprint, • Build a high-performing IT leadership layer (Infra + Data/Apps) UK 90-110k #J-18808-Ljbffr