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Application Support Analyst (Business Central) - £40,000 +Bonus, Slough My client is a leading Retail Brand based in Slough who are going through a really exciting time of growth. Part of this growth is moving from MS Dynamics to Business Central and the Application Support Analyst (Business Central) will play a key role in the migration and the ongoing support moving forwards. As our new Application Support Analyst (Business Central) you will be responsible for: • Own and Resolve application support tickets quickly and accurately, keeping communication clear and users informed., • Manage incidents, request, and problems with discipline and attention to service levels., • Work collaboratively within project teams to roll out Microsoft Business Central across the entire business, supporting configuration, testing and change delivery., • Oversee middleware integrations, ensuring data moves securely and reliably between platforms., • Troubleshoot API connections, reviewing payloads, authentication, and performance to maintain stability., • Protect data integrity across systems and take action to address discrepancies or recurring issues., • Support structured testing, release and change activities to ensure smooth transitions into production., • Contribute to continuous improvement, identifying process gaps and recommending smarter ways of working., • Communicating clearly and confidently with your team., • Following health & safety procedures at all times. The Application Support Analyst (Business Central) will be joining a fast-growing team and will naturally progress into a leadership position. There is a competitive salary and benefits on offer including strong bonus. Interested? Apply now for an immediate interview.

ICT Business Analyst - Slough - £45k + great benefits Slough £45k + great benefits We are partnering with a highly respected financial services organisation, part of one of Europe’s top 10 banking groups. With continued investment in technology and systems, they are looking to appoint an ICT Business Analyst to join their IT function, supporting critical retail finance systems. If you are looking for a role where your ideas are valued, where you can gain exposure to complex systems and projects, and where there is genuine opportunity to develop within a large and stable organisation, this is a fantastic next step in your career. The Role• Support the performance and development of retail receivables systems• Work closely with business stakeholders to understand requirements and identify solutions• Analyse system defects and operational issues, proposing improvements• Manage and support system changes, including testing and deployment• Collaborate with internal teams and external IT suppliers to deliver system enhancements Key Responsibilities• Gather and document business requirements and create change proposals• Develop and validate business cases, assessing impact and efficiency• Manage change control logs and track updates with external suppliers• Coordinate system releases across test and production environments• Deliver training and support to internal teams on system changes• Maintain accurate system and process documentation• Ensure compliance with regulatory requirements and internal standards About You• Strong experience as a Business Analyst or Process Analyst• Background in financial services is preferred• Excellent analytical and problem solving skills• Experience working with system changes, testing, and delivery• Strong communication skills with the ability to engage stakeholders• Confident working independently and within a team environment• Proficient in Microsoft Office and comfortable with web technologies The Offer• Salary of £45k• Excellent benefits package• Opportunity to work for a leading European banking group• Exposure to business-critical systems and projects• Supportive and collaborative team environment with career development opportunities If you are looking to play a key role in delivering system improvements within a growing and forward thinking organisation, apply now or get in touch to find out more.

Global Financial Services Firm is hiring for a Client Implementation Analyst / Specialist - Prime Brokerage with strong analytical, Prime Brokerage / margin operations, change management and client services skills to be based in their London office.

Finance Business Analyst Location: Windsor | Hybrid - 1 day per week on-site Day Rate: £550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio. This role will play a key part in bridging the gap between Finance and Technology, ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge, particularly across Record to Report, who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance systems and processes Work closely with Finance stakeholders and technology teams to ensure solutions align with business objectives Facilitate workshops and stakeholder sessions to define requirements and business outcomes Map and analyse end-to-end finance processes, identifying opportunities for improvement and optimisation Support the full delivery lifecycle, ensuring requirements are traceable and validated through testing Contribute to supplier engagement processes including RFI/RFP evaluations Key Experience Required Proven experience as a Business Analyst delivering within finance environments Strong knowledge of end-to-end finance processes, particularly Record to Report, alongside planning, risk, and compliance processes Experience working closely with Group Finance or Corporate Finance functions SAP experience is essential Experience working in waterfall delivery environments Strong stakeholder engagement and workshop facilitation skills Desirable Experience with BlackLine or similar finance reconciliation / close management tools Finance qualification such as ACCA, CIMA, or equivalent practical experience within finance environments Interview Process: Two-stage interview process via Microsoft Teams, focusing on competency and previous project experience. If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive

Application Support Analyst Slough | Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities * Own and resolve application support tickets with clear communication and accurate results. * Manage incidents, requests, and problems against agreed service levels. * Support project work, configuration, testing, and deployment through Azure DevOps. * Oversee middleware and system integrations to ensure secure and reliable data flow. * Troubleshoot APIs including payloads, authentication, and performance checks. * Protect data integrity across platforms and address recurring issues. * Support structured testing, release and change management processes. * Contribute to process and system improvements. * Maintain documentation including system guides, knowledge articles, and API references. * Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience * Experience with middleware or integration platforms (e.g. Mulesoft or similar). * Ability to work with APIs (headers, payloads, authentication, performance). * Familiarity with Azure DevOps (tickets, sprints, release workflows). * Understanding of IT service management practices (incident, problem, change). * Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). * Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). * Basic SQL or scripting knowledge (desirable). * Exposure to merchandising, supply chain, finance, or reporting systems (desirable). If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

Candidate will also perform Incident and Change Analyst role when there is no Major Incidents. Major Incident Manager and Incident/ Change Analyst.

We’re partnering with a leading banking client to hire a Property Systems Analyst to support and enhance their property systems landscape. This is a fantastic opportunity to join a growing function where you’ll play a key role in improving systems, supporting operations, and driving real change

A leading financial institution in Greater London is seeking a PMO Analyst to support their change agenda. The ideal candidate will have over 2 years of experience in PMO or change-related roles, excellent analytical skills, and the ability to communicate effectively with senior stakeholders.

A leading insurance company is seeking a Senior Business Analyst to join their Customer and Marketing Change Delivery team, primarily focusing on data projects. The role involves providing business analysis support on IT projects, leading requirements capture, and ensuring customer needs are at the

A leading asset management company in Greater London seeks an experienced Business Analyst to drive analysis and deliver change initiatives. The role involves investigating business processes, facilitating change, and engaging with senior stakeholders.

A healthcare communications agency in the UK is seeking a Pro Bono Analyst to deliver impactful services to non-profit organizations.

Data Analyst with experience in SQL and Snowflake required for a 6 month contract working with a leading Financial Services client. Experienced as a Data Analyst within Financial Services.

A leading consulting firm in the United Kingdom is seeking an experienced IT Business Analyst to support an AI programme focusing on the seamless integration of AI and digital tools in legal and business services. The role emphasizes business analysis, change enablement, and stakeholder engagement.

A technology consultancy in the United Kingdom is seeking associates to join their network for diverse engagements.Candidates should have extensive knowledge in their domain, excellent stakeholder management skills, and a consultative approach.The initial contract may last 3 months or more, typicall

A well-established insurance software provider in Essex seeks a Business Systems Analyst with strong insurance knowledge.

Experience in business change, focusing on Fund Launch or Operational Change. We are seeking an experienced Business Analyst for an established London-based Asset Manager. The role focuses on Operational Change or Fund Launch/Product Launch experience, ideally within Private Markets.

A leading consulting firm in the United Kingdom is looking for a Change Analyst for a 12-month FTC. This role involves supporting communication and engagement plans, developing various communications, and assessing change impacts. Candidates should have experience in organizational change management

A leading recruitment agency is seeking an IT Business Analyst to join the dynamic AI Programme team.

A growing energy company in Nottingham is seeking a SME Billing Analyst to drive operational change and enhance billing processes.

I am currently looking for a Change Adoption Analyst to provide analytical, planning, and governance support across the technology transformation and change portfolios - including Lending, Online Banking, and cross‑platform initiatives. Support the Change Adoption Manager in overseeing adherence t

A leading international bank in Greater London is seeking a CPD Business Analyst to join their Compliance Solutions Team. The role involves requirements gathering, process mapping, and stakeholder collaboration to implement compliance changes in a dynamic banking environment.

Conduct in-depth fundamental equity research on global companies, generating investment recommendations aligned with the fund’s sustainable investment framework.Develop and maintain detailed financial models, valuation analyses and ESG assessments.Identify and evaluate opportunities within energy

Support business case development, horizon scanning and design activity across the change lifecycle. Provide assurance on change initiatives to ensure alignment with strategic direction. Professional Business Analyst qualification (e.

This is a great opportunity for a Business Analyst professional to be a champion for change and improvement, helping the business functions to deliver their objectives for improvement and efficiency, ensuring alignment to the company strategy. Develop work requests for small changes and business cas

A leading UK media company is seeking an Engineering Analyst for a hybrid role primarily split between home and office.

A recruitment agency is seeking a Business Change Analyst for a 12-month contract supporting the Met Police’s Royalty & Specialist Protection command.

A leading financial institution in the Greater London area is seeking a PMO Analyst to support governance, reporting, and process improvement. The ideal candidate will have over 2 years of experience in PMO or change roles, with strong analytical skills and proficiency in tools like JIRA and Conflue

Join a dynamic team and contribute to impactful change projects while enjoying additional benefits like health insurance and a supportive work environment. An established industry player is seeking a PMO Analyst for a 12-month fixed-term role.

A leading financial services firm in the UK is looking for a Principal Business Analyst to head the business analysis approach for significant change initiatives.

Change Analyst responsibilities when required. Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts.

Business Change Analyst page is loaded## Business Change Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2601027Join us as a Business Change Analyst to take your career to the next level with a global market leader. How you will create an impact**This

Seeking an experienced Business Analyst with deep expertise in the London Insurance Market to join a high-performing change team for a large specialty insurer. Collaborate with Change, Operations, and IT teams to ensure smooth delivery and stakeholder communication. Proven background as a Business A

Business Analyst (People Change/Transformation/Non-technical). People Change & Transformation project experience and core Business Analyst experience for an initial 24 month FTC/fixed term permanent basis. People Change & Transformation.

A leading global insurance firm is seeking a Business Analyst - Core Finance to bridge the finance and IT departments.

A leading financial services company based in the UK is looking for a Business Analyst to lead the analysis of change initiatives.

A leading Private Equity firm is seeking an Interim Senior Business Analyst to support a high-impact business change programme focused on acquisition processes. This position offers a unique opportunity to drive significant change within a prominent firm.

As a Change Analyst, you will play a key role in ensuring impacted teams of our global ERP implementation understand the upcoming changes, feel supported through transition, and are ready for new ways of working. Essential Experience Of The Change Analyst. Contribute to change impact assessments, id

A leading insurance firm in Greater London is looking for a Business Analyst to join their Change Management team.

A global technology transformation partner is seeking a Business Analyst to join their Current Accounts Change Team in Knutsford. The role involves leading requirements analysis, supporting Agile delivery processes, and collaborating with stakeholders to drive change initiatives.

A global technology consulting firm is seeking a PMO Associate based in Greater London.This hybrid role emphasizes timesheet coordination and financial tracking, ensuring projects align with budgets and governance standards.Applicants should demonstrate experience in managing financial trackers, sup

A leading insurance marketplace in Greater London is seeking a Portfolio Analyst to enable effective delivery of change across projects. The successful candidate will ensure accurate management information is provided to stakeholders, support the development of strategic reports, and manage risks th

The position offers a hybrid working model and demands strong communication and analytical skills while ensuring compliance and quality assurance throughout change initiatives. A leading consulting firm is seeking a Senior Business Analyst to lead analytical activities for Financial Crime initiative

A leading consulting firm in the UK is seeking a Senior Business Analyst Consultant to drive Target Operating Model initiatives.

Business Analyst(s) required for a leading name in the financial sector, operating a vast and diverse portfolio of change projects. Experience of end-to-end business change projects. Business Analyst - Responsibilities.

A recruitment agency in the United Kingdom seeks an IT Business Analyst to join their IT Change Team.

The successful candidate will monitor regulatory and technical developments and support the implementation of regulatory changes.