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As a housekeeping team member you will responsible for ensuring that all areas of a property are clean, sanitised, and organised. This includes but is not limited to guest rooms, common areas, and back-of-house spaces. Key responsibilities include: • Cleaning and sanitizing guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms, • Cleaning and maintaining common areas such as lobbies, hallways, and public restrooms, • Stocking and replenishing amenities in guest rooms and common areas, • Performing deep cleaning tasks as needed, such as shampooing carpets or cleaning draperies, • Responding to guest requests and complaints in a timely and professional manner, • Adhering to all safety and sanitation protocols, including the proper use of cleaning chemicals and equipment, • Maintaining a positive attitude and providing friendly and efficient service to guests, • Working collaboratively with other team members to ensure a clean and welcoming environment for guests • Previous housekeeping experience preferred but not required, • Ability to work efficiently and independently, • Strong attention to detail and organisational skills, • Excellent customer service skills, • Flexibility to work varying shifts, including weekends and holidays

The job in a nutshell As a member of our housekeeping team you will be cleaning rooms and setting them up to meet our brand standards. Travelodge prides itself on clean and fresh rooms and you will play a central role in helping to maintain these high standards so that our guests can enjoy a spotless room What you will be doing Cleaning rooms, making beds and cleaning bathrooms. Following a step by step approach to make sure every room is set up to brand standards Listening and acting on feedback from your manager Sharing great cleaning practices with your colleagues to support each other’s learning Attending daily team huddles and contributing to group discussions Reporting any room damage or breakages to your supervisor at huddle meetings so that rooms can be repaired Keeping public areas clean and tidy Keeping linen rooms clean, tidy and organised Reporting early if cleaning equipment and stock is running low Learning and following procedures for linen, security, keys, lost property and stock Keeping yourself, the team and our customers’ safe – following appropriate health and safety procedures Meeting productivity targets as agreed with your manager so that we can have all rooms ready for check in time Working as part of a team, helping others out when required What we’ll expect from you To succeed in this role, you will need to be able to bend and lift with ease, operate a vacuum cleaner and make beds. You will need a basic understanding of the English language and be able to understand and communicate effectively with your colleagues and customers.