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Customer quality manager jobs in Brixton - Page 3Create job alerts

  • Supervisor
    Supervisor
    2 months ago
    £15 hourly
    Full-time
    St Giles, Camden

    We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities - Supervise daily restaurant operations and team performance - Lead and motivate team members to deliver top-quality customer service - Ensure food safety, hygiene, and company standards are consistently met - Handle inventory checks, and stock ordering - Support training and development of new team members - Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You - Previous experience in a supervisory or team leader role in food service or hospitality. - Strong communication and leadership skills - Ability to work under pressure and stay positive during busy periods - Reliable, punctual, and hands-on attitude - Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    £14.65–£14.85 hourly
    Full-time
    London

    Market Place Supervisor +40hrs Rate: £14.85 P/H Full Time Market Place is seeking an experienced supervisor to join our Marketplace in Vauxhall. Our mission is to offer a diverse selection of food and drinks in a safe environment, accompanied by exceptional service. We believe that the key to success lies in how we, as staff, warmly welcome and introduce our offerings, as well as how we present our spaces to our guests. As a supervisor, you will be the heartbeat of the party, delivering outstanding service in a fast-paced and vibrant environment. You will have the opportunity to ensure our guests' needs are met beyond their expectations while honing your skills and building lasting connections with both customers and colleagues. Join us and be a part of an exciting journey. We require the perfect candidate to have previous experience at a supervisor level, Cocktail experience is also necessary. Your responsibilities will include: Managing day-to-day shifts effectively. Upholding company culture and supporting the team. Assisting the General Manager in weekly planning and organisation. Driving revenue growth. Maintaining clear and effective communication with both your team and senior management. Collaborating as a team player to achieve collective goals. Demonstrating leadership qualities and setting a positive example for others. Acting responsibly and ensuring high standards of health and safety and food safety are maintained throughout operations. Our benefits include: Bi-Weekly Pay: Receive your paycheck every other Friday! Industry-leading bar training & tastings to enhance your skills and knowledge. Fast progression and endless opportunities: as a rapidly growing UK business, there are countless opportunities for advancement. Unlimited soft drinks are available on shift to keep you refreshed. Free drink after every shift as well as 50% discount on all our drinks and all of our traders' delicious food across all sites Flexible working hours & student-friendly roles to accommodate your schedule. Regular team incentives and rewards to recognise your hard work and dedication. We are looking for applicants who are ready to start immediately and join our team. Apply now to seize this exciting opportunity today!

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  • 🌟 Multi Store Manager
    🌟 Multi Store Manager
    2 months ago
    £38000–£42000 yearly
    Full-time
    London

    📍 Locations: London (multi-site across our Bread&Truffle stores) 💰 Pay: £40,000+ per year 🚇 Perks: Oyster card provided for travel between sites 🍽️ Extras: Free food on shift, staff discounts, growth opportunities 🕒 Availability: Full-time, must be flexible across weekdays & weekends 🍞 We’re Hiring: Multi-Store Manager — Bread&Truffle London Bread&Truffle is looking for an energetic, organised, and people-focused Multi-Store Manager to lead our team across multiple London locations. If you’re passionate about food, hospitality, and delivering outstanding customer experiences — this is your moment. What You’ll Do As our Multi-Store Manager, you’ll be the heartbeat of our stores by: ✨ Leading and motivating staff across multiple sites ✨ Ensuring each location maintains Bread&Truffle’s signature top-tier service ✨ Managing stock, ordering, and suppliers ✨ Overseeing daily operations, scheduling, and performance targets ✨ Training and developing team members ✨ Maintaining exceptional standards in food safety, hygiene, and store organisation ✨ Driving sales, customer satisfaction, and overall store success We’re Looking For Someone Who 💼 Has previous supervisory or management experience in hospitality or retail 🙌 Is a natural people leader with strong communication skills 📈 Is results-driven and confident managing KPIs 🧼 Has excellent attention to detail and operational standards 🚀 Thrives in a fast-paced, hands-on environment 🕒 Is flexible and reliable, with the ability to work across multiple stores Why Join Bread&Truffle? ❤️ Supportive, friendly team atmosphere 🚇 Oyster travel card provided 🍕 Free meals during shifts 📚 Opportunities for growth as we expand ✨ Be part of a brand known for quality, passion, and great vibes If you’re ready to take the next step in your hospitality career and lead with positivity, passion, and purpose — we’d love to hear from you!

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  • Marketing Manager – Creative Fashion Accessories & 3D Printed Designs
    Marketing Manager – Creative Fashion Accessories & 3D Printed Designs
    2 months ago
    £35000–£45000 yearly
    Full-time
    London

    Location: London, UK Working Hours: Full-time (32 hours/week) Salary: £35,000 – £45,000 per year About Persona Beauty Persona Beauty is a growing creative brand based in the UK, specialising in custom nail art, eyelashes, and 3D-printed fashion accessories. Our products blend Eastern aesthetics, cosplay culture, and modern creative design. We operate a multi-channel e-commerce model and an in-house design studio pipeline, spanning: • Two London retail locations, • Pop-up events & fashion/art exhibitions, • Shopify online store, • Xiaohongshu (RED) promotion, • B2B partnerships for 3D-printed fashion accessories/installations, • UK cosplay & ACG (2D culture) communities, • A strong UK-based Asian customer base We are now seeking a full-time Marketing Manager to take the lead in brand strategy, content creation, and multi-platform marketing. Key Responsibilities • Develop and execute integrated marketing strategies (online & offline), • Manage and grow brand presence on Instagram, TikTok, Xiaohongshu (RED), and Shopify, • Produce high-quality Chinese & English content: photos, videos, product posts, storytelling captions, • Write engaging Xiaohongshu-style content (Chinese copywriting essential), • Plan and support pop-up events, exhibitions, cosplay-related activities, and product launches, • Collaborate with influencers, KOLs, and cosplay/creative communities, • Organise photoshoots, video shoots, and visual asset management, • Strengthen consistent brand identity and creative direction, • Conduct market research and identify new growth opportunities, • Prepare marketing materials for B2B partnerships, • Analyse marketing performance and provide monthly reports Key Requirements • Experience in marketing, content creation, brand management, and media management, • Education: Bachelor’s degree or above in Marketing, Media, Advertising, Business Management, Creative Design, or related fields preferred, • Strong Chinese writing ability required (Xiaohongshu content creation), • Familiar with social media platform algorithms and traffic rules, especially Instagram, TikTok, and Xiaohongshu, • Knowledge of content trends on Xiaohongshu, Instagram, TikTok, • Interest in cosplay, ACG culture, fashion, beauty, or 3D design, • Strong aesthetic sense; ability to produce visuals is a plus, • Creative, proactive, detail-oriented, • Excellent Chinese & English communication skills in listening, speaking, reading, and writing What We Offer • Salary: £35,000–£45,000 per year, • Full-time position with stable hours (32 hrs/week), • Creative, supportive work environment, • Opportunities to participate in cosplay shows, 3D fashion installations, pop-ups, and more, • Real growth and leadership opportunities as the brand expands, • A chance to shape the identity of a culturally distinctive, innovative brand We look forward to welcoming you to Persona Beauty.

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  • Reception Manager
    Reception Manager
    2 months ago
    £48000–£50000 yearly
    Full-time
    London

    Reception Manager - Brigadiers Salary - Up to £50,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

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  • Social Media Manager
    Social Media Manager
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    Company Introduction We are a fast-growing Chinese tea beverage brand specialising in high-quality tea drinks, including traditional Chinese milk tea and fruit tea. As the brand continues to expand rapidly, we are looking for a creative, data-driven Social Media Manager who understands youth culture and will be responsible for managing and growing our online presence across multiple platforms. Job Responsibilities • Develop and execute the brand’s overall social media strategy to enhance exposure, engagement and brand influence, • Manage the daily operation of multiple social media platforms, including TikTok, Instagram, Xiaohongshu (RED), YouTube and Facebook, • Produce bilingual (Chinese and English) marketing materials, including short video scripts, social media posts and brand assets, • Plan and create content such as short videos, photos, graphics and written copy, • Plan online marketing activities for seasonal campaigns, promotions, product launches and new store openings, • Analyse social media performance data and provide optimisation insights and recommendations, • Manage collaborations with KOLs, influencers and content creators, including selection, communication and quality control, • Stay updated on social media trends, content styles and platform algorithm changes, • Handle community management, including responding to comments, messages and customer feedback, • Work closely with the marketing, operations and product development teams to ensure consistent brand communication, • Support online promotional activities for store openings and brand events Candidate Requirements • Bachelor’s degree or above in Marketing, Communications, Media, Advertising, Journalism, Business or related fields, • Candidates from other disciplines may be considered if experience is relevant, • Minimum of 2 years’ social media experience (brand side or content agency experience accepted), • Strong understanding of content ecosystems on TikTok, Instagram, Xiaohongshu, YouTube and other key platforms, • Proficient in short-video shooting and editing, content planning and copywriting, • Strong data analysis skills, with the ability to refine content strategy based on insights, • Interest or experience in F&B, retail or lifestyle industries, • Strong communication and teamwork skills, • Mandarin proficiency required, • Ability to manage multiple projects simultaneously with strong execution and time-management skills

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  • Butcher Manager
    Butcher Manager
    2 months ago
    £18–£20 hourly
    Full-time
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Bartender
    Bartender
    2 months ago
    £13.5–£15 hourly
    Full-time
    London

    Bartender – Sael St James Location: Sael St James Job Type: Full-time About Us Sael St James is a vibrant hospitality venue known for exceptional service, quality drinks, and a welcoming atmosphere. We are seeking a skilled and personable Bartender to join our team and help create memorable guest experiences. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences, • Maintain a clean, well-stocked, and organized bar area, • Provide outstanding customer service and build rapport with guests, • Accurately handle cash and card transactions using the POS system, • Monitor guest alcohol consumption and uphold responsible service practices, • Assist with inventory management, restocking, and bar preparation, • Adhere to food safety, hygiene, and licensing regulations, • Support the team during busy periods and contribute to a positive working environment Skills & Qualifications • Previous bartending or hospitality experience preferred, • Strong customer service and communication skills, • Ability to work in a fast-paced, high-energy environment, • Knowledge of classic cocktails, beer, spirits, and wine (training available), • Responsible service certification (or willingness to obtain), • Reliable, punctual, and professional attitude What We Offer • Competitive pay & tips, • Staff discounts and perks, • Flexible scheduling, • Training and opportunities for growth, • A friendly, supportive team environment 📍 Location: London, St James, SW1Y 4QQ 🕒 Hours: Full-time If you’re passionate about delivering great service and want to be part of a vibrant restaurant team, we’d love to hear from you!

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  • Maintenance Assistant
    Maintenance Assistant
    2 months ago
    £28000–£28712 yearly
    Full-time
    London

    Maintenance Officer About the role This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Head of Building and Facilities in the delivery of planned, reactive maintenance and cleaning tasks. The role will ensure a safe, clean and welcoming environment for residents employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors. Responsibilities • To support daily, weekly & monthly planned maintenance tasks as scheduled, • (fire alarm tests, water temperature recording, emergency lighting tests, etc.)., • • Support Customer Services with planned room health & safety checks, • • Support the delivery of first line response to reactive maintenance, cleaning and, • repairs., • • Minor building fabric spot cleaning, repairs, decorating tasks and plumbing, • repairs., • • Check of plant rooms and boilers for leaks and general condition, • • Ensure equipment is well maintained, adequately stored and meets all safety, • requirements, • • Ensure that all portable electrical appliances are tested as required, • • Use a range of common hand and power tools to carry out your job as required, • • Assist with inspection of the condition of the grounds, building and facilities, • • General janitorial duties as requested., • • Ad-hoc porterage duties (moves and changes, furniture management and etc.)., • • Maintain accurate digital documentation., • • Provide excellent customer service to residents, ensuring they are made aware, • of work order progress in a timely manner., • • Proactively walking the Communal Areas and all floors, reporting and following, • up on any health & safety, maintenance or cleaning issues, • Ensure the organisation’s Health and Safety procedures regarding Safety at, • Work are consistently implemented and followed., • • Contribute to Risk Assessment activities and implement appropriate actions., • • Monitor and liaise with Sub-Contractors ensuring good Health and Safety, • Practices are being carried out and quality of work is of high standard., • • Clear snow and grit paths during bad weather periods., • • Ensure that all duties and services provided are in accordance with policies and, • procedures., • • Monitor and action tasks listed on in-house systems, in a timely manner,, • ensuring the key performance indicator requirements are in place., • • To comply with individual responsibilities, in accordance with work role for, • health and safety in the workplace., • • To undertake such other duties within the competence of the post holder which, • may be required from time to time., • Person specification, • Ideal attributes for meeting the needs of the position and being an effective member, • of the wider Your Place team., • Experience, • Experience of risk assessment or a health & safety qualification, • Experience of building cleaning and maintenance, handyperson or caretaking, • duties., • Qualifications, • Building trade or health & safety/facilities management qualification, • Skills & knowledge, • Good understanding of health and safety requirements within a building, • environment, • Good communication skills, • Good IT and systems skills, • Abilities, • Ability to interact and communicate effectively with a wide variety of people, • maintaining professional boundaries, • Ability to manage own work load effectively and under pressure, • Ability to accurately input information on a database or information systems, • Personal qualities, • Confidence to challenge where necessary in relation to property / security, • matters, • Diplomatic and tactful, • Patient and tolerant, • Self-motivated and enthusiastic, • Honesty, reliability and punctuality, • Good interpersonal skills, • Desirable criteria, • Full driving licence, • Before starting this position, you’ll need to undergo a criminal record checks

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