Customer retention jobs in Harrogate

Develop and execute CRM strategies to increase customer retention, satisfaction, and lifetime value. * Collaborate with cross-functional teams to define customer segments, personas, and journeys

Make courtesy calls to follow up on activities, ensure customer retention, and identify future sales opportunities. Required Skills & Qualifications: * Excellent communication skills (written ...

Drive customer engagement and sales with a focus on upsell, cross sell and increasing customer retention * Support the brand teams in planning and delivering product, campaign and promotion launches

... customer retention whilst supporting the overall success of the UK sales team. Salary and Benefits: * £30,000 - £40,000 * Yearly performance-based bonus * Pension * Healthsheild * 25 Days Holiday ...

Your role ultimately helps to ensure that Every's customer retention is high by delivering a first-class experience within their first 30 days of implementing the system. Responsibilities

Act as senior local escalation point for customers and sales managers to ensure customer retention Set/ agree performance expectations with each Sales Executive & Field Sales Manager * Conduct Sales ...

Marketing duties include developing a loyal customer base through various customer retention methods, along with the creation of weekly email shots and the regular updating of social media pages

Interrogation and analysis of sales and customer retention data to provide valuable business intelligence. * Regularly reviewing variance analysis with the budget holders. * Providing finance project ...

Key areas of focus: * sustainable and rapid revenue growth from both existing and new clients. * acquisition and retention of key customers. * software development and project teams to deliver ...

Joining as our CRM Manager you will craft comprehensive strategies for lifecycle and campaign management, focusing on key areas like list growth, acquisition, engagement, conversation, and retention

In the position, you will put your customer service and problem solving skills to the test, taking ... Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the ...

Provide excellent Customer Service to ensure that the retention of customers is a priority within all aspects of the role. * Monitor the various sales and support email inboxes throughout the day ...

Develop and implement strategies to enhance overall customer experience, retention, and loyalty. * Lead and mentor a team of customer experience representatives, providing guidance and support to ...

Supporting the administration of cancellations, discussing other available options with the customers in order to retain their custom where possible. * Liaising with external suppliers on behalf of ...

Customer Journey Manager in Leeds About Engie ENGIE is a global leader in low-carbon energy supply ... engage and retain the best talent, bringing the best thinking to our business from inside and ...

Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement * Design and implement data-driven, multi-channel marketing campaigns, including email, SMS ...

Manages retention of customer accounts by proactively reaching out to customers with declining sales to discuss accounts, company performance and orders. * Builds customer relationships and share ...

... and retention. Education and Qualifications: Essential Bachelor's degree from a recognised university Desirable Customer Service Qualification Experience & Knowledge: Essential * Knowledge in ...

... retention. Build, lead & mentor a business development team who will support existing client ... Establish customer relationship management (CRM) systems and guidelines to manage customer ...

Provide exceptional customer service throughout the sales process and beyond to ensure customer satisfaction and retention. Recording contact numbers and emails of all new enquiries and customers ...

In this role, you will take ownership for the growth and retention of an agreed customer portfolio of distributor accounts in line with strategic plans and set sales and margin targets. You will ...

Develop and implement strategies to enhance customer satisfaction and retention. * Collaborate with other departments to streamline processes and improve service delivery. * Identify opportunities ...

... customer journey and the employee experience. 27 years later Sandstone Technology is still leading the charge, innovating and evolving as the industry evolves. Our high client retention rate is our ...

The role works across the wider business, in particular Customer Support, Finance and Operations. Total client ownership along with retention and developing new business are all key aspects of this ...