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Regional Director of Operations - Multi-site (Growing Dental Group) Salary: £70,000 - £85,000 Hybrid | Full-Time | Permanent Compass Associates are supporting a Privately Owned Dentistry business who are looking to recruit a dynamic full-time Regional Operations Director to support them in developing their business as they embark on a period of exciting growth. The post will oversee and manage the operations of multiple Dental Practices within the South East region covering – London, Surrey and Hampshire. The Regional Director will work closely with the Company Directors / Owners and form part of the newly established Operational role taking on full accountability for the growth and development of practices within the business. You will already be a strong leader, who builds solid plans, engages people and confidently drives performance. You will have a proven track record in excellent administration and project management. Added to this will be your ability to provide sound impeccable customer service and dedicated ongoing support to their Practices. You will be expected to contribute effectively to wider practice management activities and work closely with colleagues of all levels ensuring effective communication systems are in place. Experience in a management position within the dental sector is essential. About the Role The role will include, but not be limited to the following: • Ensuring the smooth, efficient and compliant running of the practices as a whole., • Delivery of the costs and revenue to budget across your region., • Providing and maintaining an excellent quality of service and performance in accordance with the company strategy and targets., • Providing support and direction to enhance performance, skills and knowledge of practice managers, clinicians and support staff. Responsibilities • Lead and manage a portfolio of dental practices across London, Surrey and Hampshire (8 in total)., • Drive commercial performance across the region by identifying underperformance and implementing effective improvement plans., • Ensure the highest standards of patient care and customer service are embedded across all practices., • Provide visible leadership, fostering a culture of engagement, collaboration, and respect among practice teams., • Support recruitment and retention of dentists, therapists, hygienists, and specialist clinicians to achieve practice and regional performance goals., • Manage the successful integration of new acquisitions, ensuring full contract delivery and strong operational foundations., • Work closely with Practices to monitor clinician and site performance, addressing underperformance proactively., • Ensure compliance with all Health & Safety regulations and the requirements of governing bodies including the BDA, CQC, and ICB., • Oversee regional budgets, controlling costs and embedding a culture of continuous improvement and operational efficiency. Qualifications Experience in a management position within the dental sector is essential. Required Skills You will have a proven track record in excellent administration and project management. If you are interested in this post, contact me on

As our Customer Success Team Manager, you’ll take the reins of our UK customer success function - managing a talented team, driving client retention and growth, and ensuring businesses extract maximum value from the Supply Chain Sustainability School. Old Street London office / Hybrid - Office att

The role of the Trade Compliance Manager is to ensure: • Trade Compliance, • Compliance with import/export control procedures, • Compliance with local/global product requirements and regulations related to imports / exports. About the Role Day-to-day monitoring of site export and import shipments to maximize customer satisfaction; resolve any transaction issues, escalate significant transaction or process issues as needed. Assist Spring GDS in the development and implementation of local compliance policies specific to trade compliance changes EU policy changes. Support Spring GDS with other process, strategic and transactional support when needed. Maintain filing systems to manage export and import records while meeting government and corporate record retention requirements. Responsibilities • Interface with internal and external stakeholders in order to obtain required information., • Perform screening activities for proposed export transactions, suppliers, site visits, and documenting the screening as evidence of due diligence., • Assist Spring GDS with the management of all applicable databases containing dual use and tariff classifications with AEB / Customers wide IT stakeholders on classification and HS coding issues., • Apply for and maintain / administer all necessary licenses, permits and approvals for export transactions, including AEO, IATA, etc., • Perform annual reporting., • Conduct audits as necessary., • Provide necessary import/export information to customs brokers and forwarders to ensure proper clearance of imports, exports and other aspects of trade compliance., • Communicating with suppliers and potentially internal stakeholders / customers to ensure they adhere to requirements for proper export / import., • Conduct periodic import clearance document audits and implement necessary corrective actions while monitoring import logs on a daily basis., • Support licensing processes., • Working together with wider CBS teams on compliance related tasks & any other relevant tasks as necessitated by the business., • Monitor trade compliance programs and processes with modest direction. Skills, Qualifications, Experience • Extensive experience in import and/or export customer service, purchasing, supply chain, international operations and/or compliance., • Degree / level 5-7 in Logistics & Transport - desirable., • Detailed knowledge of the international mail market and/or working knowledge of parcels business., • Excellent geographical knowledge., • Aptitude for research and investigative work., • Self-starter; with ability to prioritize and multitask., • Ability to read and interpret government regulations., • Customer Service skills and experience desired., • Ability and willingness to travel., • Strong attention to detail., • Strong interpersonal skills both externally and internally with excellent command of spoken and written English., • Systemic business vision, experience of business planning/development in a changing market place., • Project management skills., • Good ability with all Microsoft Office applications, Excel, Word, PowerPoint and Access.

About the Company Every hour, millions of sports fans lose hard-earned cash on suboptimal bets — and this company is changing that. Ranked among the top three social media identities in the U.S. gambling space, they are arming fans with market-beating insights, tips, and data, all powered by cutting-edge, in-house algorithms. Their flagship digital B2C subscription product launched in October 2024 and has since been experiencing very rapid growth — currently doubling revenues every 1–2 months while maintaining healthy 40%+ profit margins. It combines top-rated human expertise with market-leading AI algorithms, delivering world-class analytics and insights straight to the fingertips of thousands of subscription customers. Leveraging industry-leading social channels with millions of engaged followers, they’re scaling the consumer product through their massive social reach. With a lean but highly capable team of engineers, designers, and product leaders from top-tier companies such as Meta and Alibaba, the company is now entering an exciting scale-up phase. This is a unique opportunity to join and directly shape a pioneering consumer product. Role Overview We are looking for an outstanding Senior Software Engineer to join our fast-moving journey. You’ll be a key contributor across the stack in our Rust-based environment, building intuitive experiences and scalable systems while influencing product direction. We value recent impact above all else: what you’ve shipped, how you’ve solved problems, and the ownership you’ve shown in your most recent role. You’ll partner with product and data teams to deliver features that delight users, drive retention, and boost business value. This role also offers the chance to mentor others, shape engineering culture, and play a critical role in our growth story. Key Responsibilities • Drive the development and scaling of GameScript to deliver best-in-class insights to sports fans, • Design, build, and maintain production systems (frontend and backend) using Rust, • Partner with product and design teams to turn ideas into fully functional features, • Contribute to strategic decisions on product direction (e.g., integrations, AI-powered algorithms, tooling for fans), • Rapidly test and iterate based on customer feedback and analytics, • Improve system scalability, reliability, and performance, • Lead code reviews, mentor engineers, and support hiring as we grow, • Take ownership from concept to delivery, including infrastructure (deployments, observability, CI/CD) Must-Have Qualifications • 5+ years in software engineering (flexible if skills and impact are strong), • Strong foundations in typed languages (e.g., C++, Scala, Rust, Java, C#, Swift), • Strong understanding of core programming concepts, including variable assignments and memory allocation (stack vs. heap), • Proven track record of recent impact: delivering features, improving systems, solving real-world challenges, • Comfort adapting to new languages and stacks quickly, • Experience in smaller/startup environments (ownership mindset, thrives in ambiguity), • Strong communication and collaboration skills; disciplined in reviews and documentation, • Degree in Computer Science, Engineering, or related field (top-tier university preferred) Desirable Experience • Hands-on experience with Rust (or willingness to learn — our current team picked it up on the job), • Cloud infrastructure: Kubernetes, GCP, Cloudflare, Terraform, • Databases: SQL-like, especially SurrealDB, • Leadership qualities: mentoring, project ownership, stakeholder management, • Exposure to sports betting, gambling, or adjacent domains (not required) What Success Looks Like (6–12 Months) • You’ve shipped high-impact features end-to-end, driving real user engagement, • You’ve taken ownership of key systems and improved performance/reliability, • You’re mentoring others and helping to build a strong engineering-first culture, • You’ve influenced architectural decisions and contributed to our tech evolution, • You’re fully fluent in our Rust-based stack and pushing its boundaries What We Offer • Join early and directly shape a consumer product at scale, • Work across the stack, from backend systems to frontend UX to internal tooling, • Operate at the intersection of algorithmic insights, AI, and social media, • Collaborate closely with a talented, supportive, and ambitious team, • Competitive salary with a performance-based bonus designed to reward your impact, • Private health insurance, fitness incentives, and free daily lunch (often dinner as well), • A fast-paced, intellectually challenging environment where ideas matter and careers grow, • The rare opportunity to be part of the founding team of a first-of-its-kind consumer product in sports betting

£70K - £85k plus £6k car allowance 10 % bonus and 10% Pension An exciting opportunity has arisen for an experienced Plant / Production Manager to lead operations at a Chemical industrial manufacturing site. You will play a key leadership role within a site team of around 60 ( 3 Shift managers) , responsible for delivering safe, efficient, and compliant operations while driving continuous improvement and fostering a high-performing culture. Our client is a recognised name within the industrial manufacturing sector, known for their strong values and commitment to staff retention and employee development. What You'll Be Doing • Lead day-to-day production and maintenance operations on site, ensuring safety, environmental and performance standards are met or exceeded., • Champion HSE culture, leading by example and ensuring compliance with relevant regulations and internal systems (ISO standards, risk assessments, audits)., • Manage relationships with key internal and external stakeholders, including direct negotiation and engagement with trade unions., • Oversee plant performance, resource planning, and infrastructure reliability to ensure consistent delivery to customer and business expectations., • Drive team development, motivation, and succession planning across a diverse, skilled workforce., • Lead site safety committees, emergency preparedness, and continuous improvement projects across production and site management., • Manage budgets, KPIs and ensure reporting, compliance and plant standards align with wider business goals. What You'll Bring • Proven experience as a Plant or Production Manager within a COMAH, chemical, process, heavy industry, paper&pulp, Renewables or other industrial manufacturing sites., • Strong Health, Safety, and Environmental (HSE) focus, with a track record of driving a safety-first culture., • Experience in managing trade union negotiations and fostering positive industrial relations., • Excellent leadership and interpersonal skills with a track record of engaging and developing teams., • Strong operational, strategic and analytical thinking – able to balance technical and people leadership. This role is 70 % People management, • HNC / HND or equivalent in Engineering or a related technical field is preferred, but equivalent experience will be considered.

About the Company A rapidly growing UK-based healthtech company is building smarter, tech-enabled solutions to improve health outcomes through personalised digital care. They are looking for a Senior React Native Engineer to join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and push notifications to weekly check-ins and in-app content delivery. This is a high-impact, product-facing role where you’ll work closely with cross-functional teams to deliver features that support users on their health journey and drive long-term engagement. Key Responsibilities • Develop and maintain key customer-facing features within the React Native mobile app, such as:, • Daily/weekly check-ins, • Progress tracking, • Messaging and support interfaces, • In-app content delivery, • Add-on purchase flows, • Translate behavior change models into simple, user-friendly mobile experiences, • Contribute to architectural decisions and codebase best practices, • Monitor performance and proactively resolve bugs, crashes, and UX challenges Required Skills & Experience • 4+ years in software engineering, with at least 2 years of hands-on React Native experience, • Strong proficiency in TypeScript, React Native, GraphQL, and Expo, • Experience deploying apps to the App Store and Google Play, with OTA updates, • Familiarity with CI/CD pipelines and integrating third-party SDKs, • Track record of building high-quality mobile UIs and user experiences, • Strong understanding of mobile testing (unit, integration, E2E) Retention & Product Skills • Experience working on products with an emphasis on user retention, engagement, or behavior change, • Knowledge of push notification strategies, in-app messaging, and customer lifecycle design, • Comfortable collaborating with cross-functional teams (Product, Marketing, Clinical, etc.), • Skilled in writing clear technical specs and documentation Preferred • Background in healthtech or consumer wellness apps, • Familiarity with tools like Braze, PostHog, Stripe, • Knowledge of privacy frameworks (e.g. GDPR), especially around notifications and tracking consent

Senior Data Scientist – Personalisation London – Hybrid Up to £65,000 About the Role We’re working with a growing fintech organisation that’s redefining how people save and invest. Their mission is to make financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities • Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention., • Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation., • Develop and maintain advanced analytical models to forecast customer outcomes and measure impact., • Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making., • Work closely with Data Engineering and BI teams to ensure data quality, accessibility, and scalability across the organisation. What We’re Looking For • Strong analytical foundation with experience applying statistics and data science in a commercial setting., • Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value., • Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling., • Ability to communicate complex findings in a clear, business-relevant way., • Experience working collaboratively in agile, cross-functional teams. Please note: Unfortunately this role cannot offer sponsorship.

The Marketing and Communications Manager will play a key role in planning and delivering campaigns and content that showcase AC+ programmes, build brand awareness and support lead generation and customer retention. The role will also manage communications within programmes to keep schools informed,

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary Lead the Occupational Health (OH) function, aligning it with business objectives, our overall wellbeing strategy and colleague needs. Develop and maintain a customer centric and quality service, that balances employee health with organisational priorities and ensure compliance with policies, clinical regulation and legislation, leveraging technology to deliver efficient and effective OH services. Subject matter expert that partners with the organisation to assess, target, and mitigate relevant workplace health risks. Champion wellbeing across the organisation, creating health and wellbeing content and resources that are accessible, relevant and effective across our diverse employee groups, equipping managers to handle occupational health conversations effectively. A critical role ensuring our colleagues are supported in safety, physical, financial and mental health, from day one and throughout their journey with Maximus. Salary: £70,000 - £80,000. Home based with travel once a quarter to team meetings. Benefits include: • 25 days annual leave, • Holiday trade scheme, • Flexible benefits, • 9% combined pension We are happy to consider part time hours or other flexible working. Essential Duties and Responsibilities • Develop and implement a proactive insourced occupational health strategy ensuring a balance between colleague wellbeing and business needs. Create and drive a customer-centric and relevant service, prioritising simplicity and accessibility for our diverse colleague groups. Oversee the design of a streamlined process that enables colleagues to access the support required to remain in or return to work., • Establish effective controls, clinical governance frameworks, and policies to manage workplace health risks. Ensure policies are embedded effectively and comply with employment law, health and safety regulations and clinical statutory regulatory bodies. Implement and embed best in class Occupational Health standards and accreditations. Ensure effective audit frameworks and clinical governance are in place and audit recommendations are embedded. Remain updated on changes in legal and regulatory requirements and update policies accordingly., • Lead and manage a team of OH advisors, ensuring successful execution of all occupational health operational activity across pre-employment screening, DSE assessments, night worker assessments and management referrals. Ensure a customer centric, consultative service, with comprehensive reports that comply with legislation, standards and accreditations and balances colleague wellbeing and business need. Develop team capabilities through ongoing training, mentoring, and professional development. Monitor team performance against KPIs to ensure timely, accurate, and professional service delivery. Support with the hands-on delivery of the OH service., • Lead initiatives that assess, target, and mitigate relevant workplace health risks. Partner with the wider wellbeing, people team and operational leaders, to monitor, evaluate, and address key health trends affecting the workforce. Monitor and evaluate OH programmes to measure their impact on employee health, engagement, absence and business outcomes. Provide regular MI and data to keep stakeholders informed and support decision making., • Champion a wellbeing culture across the organisation, developing evidence-based content and resource to educate and raise awareness of health and wellbeing services and reduce stigma around mental and physical health. Working closely with the wider wellbeing and engagement team to deliver impactful messaging and regular cadence. Equip managers with the necessary tools, training, and knowledge to handle Occupational Health conversations effectively and enhance manager capability in identifying, addressing, and resolving workplace health concerns. Bring together communities to share health risk mitigation and best practise., • Build and maintain external networks with occupational health professionals, industry bodies and thought leaders to stay at the forefront of industry best practise, trends and innovations to continuously enhance our wellbeing initiatives and effectiveness. Take ownership of personal clinical learning and professional development, reflect on professional practice and seek feedback to continually improve the quality of OH services provided. Maintain professional registration and meet the requirements for continued professional development (CPD) as outlined by the appropriate governing body., • Embed and manage Occupational Health technology systems. Ensure streamlined processes, accessibility, and provide actionable insights. Maintain data integrity and security, ensuring compliance with relevant laws and standards. Leverage technology to monitor health trends, risks, and the effectiveness of OH interventions and drive continuous improvement in OH technology to meet evolving business and colleague needs. Key Contacts & Relationships: Internal Wellbeing Safety Engagement Talent and development Culture People Clinical standards Audit and risk Business Leaders Colleagues External Relevant regulatory bodies - NMC, GMC, HCPC Institution of Occupational Safety and Health (IOSH). Health & Safety Executive (HSE) and Local Authorities Accreditation assessment bodies Society of Occupational Medicine Faculty of Occupational Medicine Key suppliers Customers External occupational health networks. Qualifications & Experience Essential • Degree or professional qualification in Occupational Health, • Professional registration with NMC, HCPC or GMC, • Experience of long-term health condition management within HR Policies / Employment Law, • In-depth knowledge of occupational health regulations, policies, and best practices., • Experience in identifying and addressing key health risks within the workplace to improve absence and attrition, • Proven leader, able to build high performing teams to deliver a quality and effective OH service, • Demonstrable experience in managing pre-employment screenings, management referrals, and follow-up processes., • A customer-centric mindset, prioritising the needs of both colleagues and business, • Excellent relationship skills and able to engage with individuals at all levels, • Ability to manage multiple projects and initiatives, working cross functionally to deliver positive outcomes, • Able to use data and technology to monitor initiatives and drive performance Desirable • Previous experience of embedding SEQOHS or similar accreditations, • NEBOSH Diploma or equivalent Health and Safety qualification, • Membership of the Institute for Occupational Safety & Health (IOSH) Individual Competencies • Leadership, • Communication and stakeholder engagement, • Collaboration, • Data analysis and interpretation, • Problem solving and decision making, • Innovation, • Influencing, • Growth mindset, • Strategic thinking and planning, • Care and empathy, • Report writing, • Organisational skills, • Openness to feedback and continuous improvement in professional practice. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

SENIOR CRM EXECUTIVE (9 MONTH FTC) UP TO £35,000 LONDON We’re working with a fast-growing digital business looking for a Senior CRM Executive to take a hands-on role in building, optimising, and analysing multi-channel campaigns. If you’re confident in your CRM craft and keen to take on more responsibility in a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: • Take ownership of campaign QA and end-to-end testing, ensuring all logic and segmentation flow smoothly., • Support automated journeys - onboarding, renewal, and win-back - to keep engagement high., • Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app., • Partner with product, data, and compliance teams to ensure journeys meet wider business goals., • Track campaign performance, report on key metrics, and flag opportunities for optimisation., • Keep content fresh by updating seasonal messaging and offers across active journeys., • Get hands-on with tagging, segmentation, and personalisation to deliver relevant, dynamic messaging., • Contribute to continuous improvement by suggesting new tests and creative approaches. YOUR SKILLS AND RESPONSIBILITIES: • A solid foundation in CRM, lifecycle, or email marketing 1 year+ - ideally from a digital or subscription-led background., • Strong communication skills and a collaborative approach - you enjoy working cross-functionally., • A track record managing multiple projects at once, balancing short-term delivery with long-term thinking., • Hands-on experience with a CRM platform like Braze, SFMC, Ometria or similar tools., • Curiosity about user behaviour and how lifecycle journeys can drive engagement and retention., • Analytical mindset - confident looking at performance data and drawing out insights., • Comfort with testing and experimentation; you’re not afraid to try new ideas and learn quickly., • A keen eye for detail and a structured, organised way of working. HOW TO APPLY: Apply by sending your CV to Noah via the link below.

SENIOR CUSTOMER ANALYST LONDON – HYBRID - 2 DAYS A WEEK IN OFFICE SALARY – £70,000 + BONUS THE COMPANY A leading delivery marketplace connecting millions of customers with thousands of restaurant partners! THE ROLE As a Senior Customer Analyst, you will play a pivotal role in driving customer strategy and lifecycle optimisation across acquisition, retention, and loyalty. You’ll use advanced analytics and data storytelling to influence commercial and marketing decisions that shape customer growth. Key Responsibilities: • Analyse and optimise customer behaviour across the lifecycle - acquisition, retention, churn., • Deliver actionable insights that influence marketing and growth strategy., • Run A/B and multivariate tests to evaluate campaign performance., • Use SQL and Tableau/Looker to build data stories and dashboards., • Support lifecycle marketing initiatives by identifying opportunities to move customers through key stages., • Advanced SQL skills essential, • Strong background in customer, lifecycle, or marketing analytics., • Experience owning analytical projects, e.g. customer segmentation, LTV modelling, churn reduction., • Strong data storytelling skills - able to translate insights into commercial impact., • Ideally from eCommerce, tech, or other high-growth, data-driven environments., • Salary up to £70,000, • Discretionary annual bonus, • Hybrid working – 2 days a week in central London Express your interest by sending your CV to Theo via the apply link on this page.

SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of 11 partners with direct-to-consumer brands to deliver high-impact lifecycle strategies. They work exclusively with Klaviyo and Shopify, positioning themselves as true experts in their niche. Collaboration, accountability, and culture are at the heart of the business. With a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: • Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts., • Act as the strategic lead for client CRM/retention programmes, advising on lifecycle strategies and optimisation., • Oversee all CRM briefs and execution across 20+ client accounts., • Own and report on CRM KPIs across accounts, ensuring measurable client growth., • Drive campaign testing, measurement, and optimisation., • Collaborate with account managers, designers, and copywriters to deliver best-in-class campaigns. Role Requirements Must-haves: • Strong Klaviyo expertise and enthusiasm (active in the community, e.g. events)., • Proven experience with ecommerce retention, ideally within Shopify., • CRM leadership experience (managing at least one direct report)., • Strategic background in CRM, ideally across multiple accounts., • Agency background or experience in a fast-growth ecommerce brand., • Ambition to step into a Head of CRM role, with a roadmap for progression in place.

GROWTH & ACQUISITION MANAGER UP TO £55,000 EDINBURGH – 3X A WEEK IN OFFICE ABOUT THE BUSINESS A fast-growing UK e-commerce brand in the ready-meals space, specialising in high-quality ambient meals designed for convenience and long shelf-life. With nationwide next-day delivery, the business is rebranding and scaling, targeting a customer base that values ease, independence, and reliable service. THE TEAM You’ll join a small but agile Marketing team, reporting into the Head of Brand and working closely with the Brand Manager (retention) and Product Manager. This is a hands-on environment where collaboration is key — campaigns move quickly from ideation through to execution and measurement. At this level, you’ll be the growth specialist in the team, trusted to shape and deliver the acquisition strategy end-to-end while leveraging support from agencies and colleagues where needed. THE ROLE This is a brand-new position with a clear focus: driving new customer acquisition and converting them into loyal, repeat purchasers. You’ll be responsible for developing and delivering integrated growth campaigns across both online and offline channels, while managing significant budgets and optimising performance at every stage of the funnel. Key responsibilities include: • Designing and executing multi-channel growth and acquisition strategies (digital + offline), • Developing campaign messaging, activation, and end-to-end delivery, • Managing and optimising customer acquisition journeys and conversion funnels, • Overseeing significant marketing budgets (£1M+) and ensuring ROI, • Working cross-functionally with product, brand, and external agencies to deliver impact, • Contributing to CRM development and lifecycle marketing as the function expands SKILLS & EXPERIENCE REQUIRED • Hands-on experience in growth and acquisition, ideally within e-commerce, FMCG, or food, • Proven track record managing £1M+ marketing budgets, • Experience across both digital and offline acquisition channels (e.g. social, search, TV, radio, press, direct mail), • Strong data-driven mindset with ability to analyse, test, and optimise campaigns, • Strategic thinker who is also comfortable being hands-on, • Experience working in-house within a fast-growing £10M+ brand, • Excellent communication and stakeholder management skills, • Edinburgh-based (or able to relocate within an hour’s commute) Nice to have: • Exposure to CRM buildouts and lifecycle marketing (Mailchimp or similar), • Experience with consumer subscription models, • Familiarity with analytics tools (Google Analytics, Looker), • Understanding of older adult consumer demographics WHY APPLY? • Play a pivotal role in shaping the growth strategy of a fast-scaling e-commerce brand, • Lead significant acquisition projects with both online and offline reach, • Hybrid working in modern offices in central Edinburgh, • Collaborate with a close-knit, hands-on team while driving big-budget campaigns, • Opportunity to make a visible impact on customer growth and retention strategy

MARIA TASH is seeking a dynamic Sales Associate to join our Harrods Concession. This is a unique opportunity to represent a brand that has redefined the jewellery and piercing experience - where innovation meets elegance, and every detail reflects impeccable craftsmanship. About MARIA TASH Founded in New York City, MARIA TASH is a global luxury brand known for it's fine jewellery, cutting edge piercing techniques, and curated styling. With stores in fashion capitals such as London, Paris, Dubai & LA, MARIA TASH combines luxury service with a fashion-forward aesthetic and technical expertise. We are more then a jewellery brand - we are a destination for self-expression. The Role As Sales Associate you will be responsible for ensuring that the client experience is seamless, luxurious, and aligned with MARIA TASH'S brand values. If you are a fashion forward individual with retail experience, preferably in the luxury sector, you could be just the person to join our team. We are looking for someone who can: • Provide an excellent level of customer service at all times, • Advise on appropriate types of jewelry and suitable combinations of piercings, • Process sales with the highest level of accuracy, • Deliver detailed explanation of piercing aftercare to clients, • Drive sales by increasing average spending and customer retention, • Liaise with the sales team and piercers to offer excellent styling advice to clients, • Be a brand ambassador and demonstrate excellent brand knowledge, • Support VM standards in store We offer a competitive salaries and the potential to earn exceptional sales commission, with prospects for career development with the brand.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career As an Account Manager at MHR, you’ll play a central role in growing and retaining key relationships across a portfolio of Public Sector customers. You’ll focus on delivering strategic value, identifying new opportunities, and aligning MHR’s solutions to meet the specific needs of government and public service organisations. Engaging with senior stakeholders, including C-level decision-makers, you’ll position MHR as a trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative, value-led sales will directly influence customer satisfaction, retention, and revenue growth. By deeply understanding each customer’s business environment and aligning MHR’s capabilities to their goals, you’ll position us as an indispensable partner. Your commercial focus and strategic insight will help drive long-term success for both our clients and MHR. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

📍 London (Hybrid: 2–3 days/week in office) | 💼 Permanent | 🕒 37.5 hours/week 💰 £75,000–£85,000 DOE + up to 50% commission + share options Help shape the future of climate resilience and tech innovation. Join a fast-growing scale-up that’s transforming flood forecasting and protecting lives, businesses, and communities across the UK. We are working with a rapidly growing SaaS innovator in the Insurance sector, expanding across both the UK and US markets. Their product focuses on flood forecasting, prevention, and flood modelling. We're currently seeking a Business Development Manager to spearhead growth within the UK. This role combines driving new business acquisition, growing key accounts, and forging strategic partnerships. Role: You will be responsible for finding and developing new opportunities as well as managing and growing existing accounts within the insurance space, both directly and through partners and partnerships. You will research and evaluate market trends, competitors, potential customers and partners, and establish contact and rapport with them. You will pitch and, together with clients, define value propositions and benefits of the service, negotiating and closing deals while managing and nurturing the relationship throughout its entire lifecycle. You will collaborate closely with internal teams such as project management and customer success to ensure a seamless client experience and long-term satisfaction. Key Tasks: Industry Leadership & Business Development: • Own the complete sales cycle, from identifying and qualifying leads to pitching, RFP production, value proposition definition, negotiation, and closing., • Own the definition and implementation of targeted sales playbooks and strategies for the Insurance industry (insurers, brokers, MGAs, TPAs etc.), that guide the approach to engaging clients, tailoring messaging, and presenting use-cases relevant to the sector., • Collaborate with cross-functional teams—including marketing, product development, and customer success—to develop comprehensive plans for market penetration and growth within these industries. Partnership Development & Sales Channel Expansion: • Identify and develop key partnerships with other businesses, leveraging these relationships to drive sales through indirect channels and collaborative go-to-market strategies., • Cultivate relationships with partners, ensuring alignment of flood forecasting solutions with their offerings, and jointly promoting the benefits to their customer base., • Collaborate with the project manager and customer success manager to ensure smooth transitions from sales to project implementation, ensuring client satisfaction and retention., • Demonstrate flexibility in adapting to changing priorities and business needs, offering support to colleagues across various functions as required., • Attain predefined performance targets, focusing on key metrics such as sales conversion, sales cycle, client ARR growth, revenue growth, and expansion within strategic accounts., • Identify opportunities to upsell additional services, features, and solutions that align with strategic clients' evolving needs., • Primarily focus on sales efforts within the UK market, targeting the insurance sector, to drive business development and growth., • While the main responsibility is based in the UK, be prepared to support global sales initiatives, particularly for insurance sector businesses, by contributing to bids, proposals, and strategic efforts as needed. Required skills and qualifications: • Proven 5+ years working experience as a business development manager or sales executive, preferably in a SaaS startup environment., • Proven track record of independently selling services/solutions to large enterprises within the insurance sector, from lead generation to discovery, qualification and negotiation., • Experience with consultative selling and successfully leading partnership sales is desirable., • Ability to independently drive the development of new industries from scratch, identifying growth opportunities, analysing market trends, and adapting strategies accordingly., • Ability to build rapport with senior stakeholders., • Strong preparation, time management, and organisational skills., • Strong analytical and organisational skills with a curiosity for better understanding clients and their issues., • Clear written and verbal communication skills, along with the ability to craft compelling presentations and case studies., • Numerical abilities and problem-solving attitude., • Proficiency in MS Office and CRM software (Hubspot), • Proficiency in English and the right to work in the UK. 🎁 What’s in It for You • £75K–£85K base salary DOE, • Up to 50% commission, • 5% share options after probation, • 33 days’ holiday (incl. bank holidays), • Professional development support, • Hybrid working from offices in London & Loughborough, • Pension top-up, eyecare vouchers, and more

Location: Anywhere in United Kingdom MPC Cloud Consulting are looking for Oracle ERP Sales Manager, who will play a critical role in shaping the business development strategy. You will work closely with potential clients to generate leads and qualify them into long-term relationships. Your primary responsibility will be to create and execute effective sales strategies, driving growth and success for the company by creating a healthy pipeline and conversion. This role requires someone who can combine strategic planning, client management, and technical expertise to meet and exceed sales targets. Key Responsibilities • Design and implement a comprehensive business development strategy for Oracle ERP solutions, aligning with broader company goals for the region / territory, • Develop and execute lead generation strategies tailored to attract new clients and expand the sales pipeline within the ERP market., • Continuously monitor the market to identify growth opportunities, • Work with the Pre-sales team to conduct personalized demos and present Oracle solutions to potential clients, showcasing how these platforms can meet their unique needs., • Understand client business processes and tailor Oracle solutions along with the Pre-Sales team to improve their operations and increase conversion rates., • Stay up to date on market trends, competitor activities, and emerging opportunities to guide sales strategies and decisions., • Provide senior management with regular reports on sales performance, market trends, and strategic initiatives., • Use data-driven insights to support informed decision-making and adjust strategies as needed., • Manage key client accounts to ensure satisfaction, foster retention, and identify upselling opportunities, • Build and nurture long-term relationships with key decision-makers in client organizations., • Act as the primary point of contact between the client and the company, ensuring smooth communication and alignment with client expectations., • Address client concerns and feedback to maintain strong, positive relationships, with a focus on customer satisfaction., • Drive revenue through closing sales, upselling additional features and maintaining long-term client loyalty., • Consistently achieve and exceed sales targets and KPIs, • Regularly track sales performance, report progress to management, and adjust strategies when necessary., • Ensure timely follow-up and closure of sales opportunities with a focus on Oracle ERP, • Leverage excellent communication skills to engage with clients, understand their needs, and influence decision-making. Required Qualifications • Proven experience in sales, within the Oracle ERP solutions space., • Demonstrated ability to generate qualified leads and convert them into long-lasting client relationships., • In-depth understanding of Oracle ERP solutions, business processes, and client needs., • Exceptional communication and presentation skills, both written and verbal., • Ability to manage multiple accounts, prioritize effectively, and meet deadlines., • Experience in preparing and delivering compelling sales proposals, demos, and product documentation specific to Oracle ERP Solutions Location - United Kingdom Urgent Position.

Ready to lead customer success for a fast-growing, AI-driven SaaS innovator? A leading SaaS company, leveraging AI and automation, are seeking a Customer Success Lead to scale its customer success function. This strategic yet hands-on role drives enterprise customer retention, adoption, and expansion while building a high-performing team. The company is expanding rapidly across global markets. The candidate will need deep expertise in SaaS customer success frameworks, financial acumen, and C-suite influence. Key skills include driving upsell/cross-sell, designing customer health scores, and leveraging tools like Gainsight or custom dashboards. Familiarity with AI tools and global market expansion is a plus. Responsibilities include leading revenue expansion, mentoring Customer Success Managers, aligning with Sales, Product, and Marketing. The candidate will establish repeatable processes for onboarding, renewals, and advocacy, using data-driven insights to enhance customer outcomes. The ideal candidate excels in stakeholder management, storytelling, and crisis resolution, with a passion for customer advocacy and operational excellence. SaaS experience is a bonus. The role is predominantly remote, with 1-2 days in their Central London office. Apply below to shape customer success for an AI-native, high-growth company.

Job Description The purpose of this job is to support the Head of HR in providing a comprehensive, professional and customer focused HR service to all levels of staff, ensuring good HR practice across Keltbray. Duties & Responsibilities • Providing advice and assistance to management and staff on HR policies, procedures and legislation., • Lead and advise on employee relations issues (including disciplinary, grievance, absence, probations) through to an effective resolution., • Contribute to the development, implementation and monitoring of internal policies, guidelines and processes which provide an effective, consistent and timely delivery of the HR services., • Providing reliable and trusted employment law advice., • Reviewing and updating job descriptions., • Monitoring key HR analytics, such as turnover and retention rates for your stakeholder group., • Coordinating the performance review process for your stakeholder group., • Coordinate and manage the onboarding process for your stakeholder group providing an exquisite employee experience., • Dealing with various HR queries for your allocated stakeholder group. Acting as the point of contact for hiring managers, employees and other HR team members., • Implementing and coordinating change management programmes in your stakeholder group. Requirements Essential: • Minimum of 3 Years HR experience, • CIPD Level 3 or 5 Qualified, • Excellent Microsoft skills including Word, Excel and Outlook Desirable: • CIPD level 7, member of CIPD Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.

Description Are you a results-driven Sales Account Manager looking for an exciting new opportunity? Do you have a passion for sustainability and the environment? Look no further than First Mile, London's premier recycling company! With over 30,000 customers including big names such as Pret a Manger, Zara, Netflix we are a growing company making a big impact in the environmental space. We are seeking a talented Sales Account Manager to join our dynamic team and help us grow our business to even greater heights. As a Sales Account Manager at First Mile, you will be responsible for driving revenue growth by building strong relationships with 15-30 key B2B clients, developing innovative sales strategies, and amazing our customers. At First Mile, we are committed to positively impacting the environment through sustainable waste management solutions. As our Sales Account Manager, you will play a key role in helping us achieve this mission by promoting our services to your portfolio and ensuring they have the best set-up and strategy possible. If you are a self-motivated, proactive individual with a proven track record in sales and want to be part of a team that is making a real difference in the world, we want to hear from you! Key Accountabilities Key Account Management: Own, maintain, and build partnerships with each key account within your portfolio. Amaze your customers with exceptional customer experience and delivery. Agree on long term mutually beneficial road maps and pre-determine their needs to design future-proof solutions and overcome risk. Retention & Growth: Work with the team to portfolio plan and risk manage key accounts within your remit, ensuring First Mile achieves industry-leading customer retention. Identify and swiftly move to leverage growth opportunities, create value-led, relevant propositions to ensure sales targets are met or exceeded, with strong margins. Strategy & Ownership: Contribute to the longer-term business strategy and service solution, using customer and market insight to help shape and optimise future services, pricing and products. Requirements • Proven sales experience, preferably in a B2B environment, • Commercial awareness, • Demonstrated ability to meet and/or exceed sales and activity quotas, • Outstanding communicator – expert listener, tailors tone and approach, engages and translates customer requirements, • Creativity, ability to innovate and improve company proposition, • Identification of business improvements and providing solutions, • Tactical planning and implementation skills, • Data analysis and problem-solving, • Excellent negotiator, • Strong presentation skills, creating the story and presenting to your audience, • Strong business language communications skills, face to face, telephone and email., • Use of Outlook, Word, Excel and PowerPoint; experience of Salesforce beneficial, • Ability to project manage and develop new business initiatives Benefits Your starting salary will be £40,000 + OTE, but as your experience grows, so does your salary. We have developed a career ladder so you don't have to wait for the annual pay review and your salary is based on your personal level. We offer a range of benefits to our employees and will encourage you to follow your passions as well as the opportunity to learn and try new things within a structured framework designed to help you excel. On top of all this, we’ve added some extras which include: • Sales bonus scheme - up to 50% of your basic salary, • Enhanced maternity/paternity scheme, • Regular company parties and events, • Employee recognition at our monthly town hall event, • 25 days holiday (plus bank holidays) as well as an extra day for each complete year of service., • A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself, or to pay for a flight it is totally up to you!, • Lots of drinks, food, socials, and events throughout the year., • But most importantly, a fun, positive, collaborative workplace in which you can learn, working for a rapidly growing, multi-award-winning business in a sector that has never been more important.

Customer Service Advisor £22,000 – £30,000 | Ruislip | Permanent A respected and well-established insurance provider is seeking a driven Customer Service Advisor to join their expanding team in Ruislip. This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression opportunities and strong earning potential. What you’ll be doing: • Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products, • Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value, • Building strong relationships to ensure long-term customer loyalty and retention, • Working towards individual and team sales/KPI targets with a focus on high performance, • Delivering a professional, customer-focused experience that drives both satisfaction and results Who we’re looking for: • Previous experience in sales, telesales, or customer service within a target-driven environment, • Confident, enthusiastic, and commercially minded communicator, • Results-oriented with the drive to exceed goals and celebrate success, • Motivated, reliable, and proactive problem solver, • Keen to learn, develop, and progress within a growing insurance business What’s in it for you? • Competitive salary of £22,000 – £30,000 (dependent on experience), • Monday to Friday, 37.5 hours per week, • Full training provided with ongoing career development support, • Clear progression routes within a fast-growing business, • A collaborative and supportive team culture that recognises and rewards achievement

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location London or Manchester - Working pattern - On-site at either Head Office with regional travel Assets: With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with retail & shopping centres, • Experience with service charge budgets, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview Manages the overall sales efforts domestically and/or globally, including planning and sales service activities (where applicable). Successfully executes sales strategies, maintains operating budgets/sales forecasts, builds and grows relationships, works collaboratively across Broadridge regions, products and services. Establishes and maintains the strategic aspect of enterprise-wide relationships with clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales. Identifies opportunities for market segment, product, and/or solutions sellers to engage with and further penetrate clients. • Applies theoretical knowledge-base of concepts within sales discipline, • Characterized by negotiation skills and specific experience and/or general awareness of the products, services and financials in the market, • Owns and proactively manages a quota and is measured and rewarded financially against achievement to that quota target, • Works with complex or large territory/account, products/services, sales or account management processes, • May be recognized as an expert in one area, • Has authority/opportunity to set and negotiate product/service term, • Plans own territory or account approach and manages own resources, • Possesses a minimum of seven years' related job experienceFunctional knowledge, • Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplinesBusiness Expertise, • Has extensive experience working in the securities services industry, with an established network of contacts, • Good, working technical knowledge of the entire investment lifecycle preferably with practical experience in a variety of business line roles, • Has a solid understanding of sales related business, financials, products/services, the market as well as the needs of assigned accounts; is aware of competitors and the factors that differentiate them in the marketLeadership, • Consistently displays role model behavior, aligned to Broadridge values and ethics, • Acts as a resource for colleagues with less experience; may help develop colleagues' understanding; work effort is periodically reviewed in detailProblem Solving, • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpact, • Meaningfully impacts a range of customer, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal Skills, • Guides, influences and persuades others; explains complex information; works to build consensusWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an Account Leader to join our team for managing a number of our most important European HQ customers in Spain and wider continental Europe. We need someone to build new value for the client and Broadridge, understanding strategic opportunities and direction of account, establishes account-based goals around sales, retention and renewals, proactively engages accounts, conducts regularly scheduled core team meetings and acts as the primary point person for senior leadership/partners. This role is focused on establishing and maintaining enterprise-wide business relationships with clients to drive coordinated planning and execution that improves revenue retention, renewals, and new sales potential for Broadridge. Does this role seem like a great fit? If so, we encourage you to apply today. Responsibilities • Responsible for finding opportunities across the entire enterprise of the assigned Premier Account(s) and bringing in resources to service those needs/opportunities accordingly., • Responsible for account retention., • Develop holistic strategic account plans for each account to identify annual, account-based goals and provide Broadridge with full understanding of the strengths, weaknesses, opportunities and threats within the account., • Network within customer organizations to increase revenue by identifying new opportunities to meet future customer needs. Establish and maintain C-level relationships and introduce Broadridge to senior executives, and to develop and expand these relationships both horizontally and vertically within account. Build new relationships with executives who will make/influence decisions on BR products., • Act as primary point person for senior leadership and partners and provide updates on key initiatives and developments as needed., • Coordinate internal resources including Account Specialists, Market Segment Sales Leaders, Product Specialists, Broadridge Exec Mgt. and North American based Premier Account Leaders to handle renewals, help drive origination and pipeline growth., • Engage regularly and in an informative manner to ensure effective teamwork across Broadridge., • Conduct regular core team meetings to discuss accounts and coordinate sales activities across the team and the account to ensure optimal coordination., • Maintain a constant awareness of current and planned development of Broadridge products and services to ensure clients are aware of our positioning in the marketplace., • Monitor customer happiness with Broadridge's business lines addressing service, technology and product development (Account Health) and raise issues as appropriate to ensure they are addressed. Act as a primary senior point of contact for all Broadridge related services issues, with the ability to develop realistic approaches to solving business problems while meeting client requirements. Improve the client experience by having the depth and breadth of knowledge about the account and their products/services to advocate on their behalf., • Originate large pipeline opportunities within the assigned accounts. These could be groundbreaking programs or working with accounts to match their needs with Broadridge new and strategic products and solutions., • Oversee a standardized and consistent cadence and process of Quarterly Business Reviews with the assigned accounts. Drive the standard methodology around an executive level review of the account performance at the C-suite.Qualifications, • Spanish native speaking, and fluent in English. Other languages may be advantageous., • Bachelor's degree required; master's degree preferred, • 10+ years of experience in Capital Markets and ideally Securities Services and Asset Management; FinTech; Executive Account management, • Consistent track record of results against quotas, • Ability to effectively navigate and maintain relationships at senior levels within complex organizations. Experience of working in a matrix environment, • Outstanding communication, facilitation, and problem-solving skills, • Highly effective negotiation skills, • The ability to work in a fast-paced, high-pressure environment, • Ability to travel, as will be representing Broadridge's business at European HQ banks globally (notably North and South America), • Able to communicate effectively across many different cultures; sensitive to cultural differences in ways of doing business, • Preference within commuting distance to Madrid, though would consider other European cities with strong financial presence, with need for regular travel to Madrid.Preferred Skills, • Experienced ability to communicate effectively with internal and external senior management, • Excellent relationship building skills, • Able to build and exceed highly visible goals, • Self-motivated, • Strong leadership, mentor and collaboration skills, • Ability to take a consultative sales approach to problem solving with prospective clients, • Excellent presentation, written and oral communication skills, • Ability to develop senior level relationships internally and externally, • Strong analytical and organizational skills We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Head of Marketing/Media/£100,000-£110,000 + Bonus/Hybrid (3 Days)/London A leading global media organisation, backed by a major private equity firm, is seeking an exceptional Head of Marketing to drive strategic growth and lead a high-performing team across a diverse, interconnected portfolio of live and digital products. This is a pivotal role for a marketing leader who thrives at the intersection of strategy and execution - someone who can deliver data-driven, impactful marketing programmes that strengthen brand equity, accelerate audience growth, and drive revenue. Backed by private equity investment, the business is entering an exciting phase of digital transformation and growth, making this an opportunity to play a key role in shaping its future. The Role • Shape and deliver a unified marketing strategy across multiple products and channels., • Lead, mentor, and develop a team of around 10 marketers, fostering collaboration and performance excellence., • Champion a data-led culture - using analytics to optimise activity, enhance ROI, and grow customer lifetime value (CLTV)., • Oversee acquisition, retention, and upsell campaigns across digital and traditional media., • Manage marketing budgets and resource allocation to maximise efficiency and return., • Collaborate with senior stakeholders and global teams to align marketing with broader business and audience objectives., • Proven success in senior marketing leadership roles within complex, matrixed organisations., • Deep experience in data-driven, audience-led marketing across digital and live products., • Skilled in marketing automation, CRM systems, and performance analytics., • Commercially astute, with a strong track record of improving marketing ROI and CLTV., • Experienced in transformation leadership and building high-performing teams.

Head of Marketing - Digital Tech Online Business We have an incredible opportunity for a Head of Marketing to come and join this very exciting business. Our client is a global online brand in the entertainment space, with a presence across markets in Europe, North America and Asia. A team of passionate innovators driven by a shared love for entertainment, they are seeking a marketing leader to help them connect more fans and customers. The Head of Marketing will be a senior leader responsible for developing and executing a comprehensive marketing strategy that drives user acquisition, engagement, and retention across their digital marketplace. This individual will be a strategic thinker with a deep understanding of performance marketing, brand building, and data analytics. You will be responsible for leading a team of 7, managing budgets, and collaborating with cross-functional teams and their executive team peers to achieve ambitious growth and profitability targets. The key responsbilities for this role will include: Strategy & Leadership . You will develop, implement and own the end-to-end marketing strategy to help achieve business objectives. The Head of Marketing will define and track marketing metrics, and report on performance to the leadership team. You will oversee a team of 7 within the marketing team, and provide director and mentorship for their careers and development. Performance & Growth Marketing . Essential experience in needed in these areas, and you'll oversee all digital marketing channels, including Paid Search, Paid Social, SEO, CRM, email marketing and affiliate partnerships. You'll be comfortable leading budgets and financial conversations, and how to allocate budgets effectively across channels to maximise ROI. Brand & Content . Working with the team, you'll help to develop a strong and consistent brand voice and messages that resonates with the target audience. You'll develop and deploy content that is consistent with the brand voice across owned channels, to help build brand affinity, authority and drive organic traffic. You'll work with the wider comms team to help build brand reputation both internally and externally. You'll oversee, plan and execute integrated marketing campaigns for the brand and portfolio. Collaboration. The Head of Marketing will work closely with the Product team to influence the product roadmap based on the market insights and user feedback. You'll work closely with the supply team, operations and customer services teams to ensure seamless collaboration across all touch points, and you'll work closely with the leadership and finanance team to ensure all marketing programmes meet or exceeed financial objectives and remain within budget. We are looking for someone with: Proven experience (7 years) in a senior marketing role, with a strong background in digital and performance marketing, preferably within a digital marketplace, e-commerce, or SaaS company. Demonstrable track record of successfully developing and executing marketing strategies that drive significant user and revenue growth. Strong leadership and team management skills with experience building and scaling marketing teams. Deep expertise in SEO, PPC, paid social, email marketing, and web analytics (e.g., Google Analytics). Highly analytical and data-driven, with the ability to translate complex data into actionable insights. Excellent communication, presentation, and interpersonal skills. Bachelor's degree in Marketing, Business, or a related field. This is a fantastic opportunity for the right marketing leader. You must know what a strong brand is, believe in branding and have built a brand before. We need someone with a view point, opion and a can do attitude. You must be someone who loves to market/promote via his/her creative ideas and story telling. You will be digital through and through, but also realise that there are other channels out there, and you'll think at an integrated level. As a Head of Marketing, you must be really adept at creative production, content development and testing, and ideally you will have a network of resources the business can tap into to help lead and drive creative projects. You'll be an excellent writer and communicator, who has a great sense of design and creativity, and you'll be both analytical and conceptual. The business are offering a great package for this one, and if you're considering a new role then we would love to hear from you. Please share your CV with or press Apply Now and complete the form.

Full accountability for and retention of a portfolio of clients across multiple lines of business.Whilst experience in both Group Risk and Healthcare is desired the priority is expertise in PMI / Health Trust market.Undertake a Customer Relationship Manager role on strategic clients and able to deve

Senior Strategic Account Manager - MarTech.Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue.Trusted by leading brands including Foot Locker, Fred Perry, an

Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Act as the primary point of contact for 6 key clients, ens

Job Tittle: CRM Manager Location: London Type of Role: Permanent, Full-time Working Pattern: Hybrid – 4 days in the office, 1 day working from home Do you love turning customer data into engaging, revenue-driving campaigns? Our retail client is looking for a CRM Manager to own their CRM, retention, and customer communications strategy—and make a real impact! You’ll lead the email and mobile marketing plan, track key KPIs, and build long-term, profitable relationships with customers. Working alongside the Insight Analyst, you’ll manage, develop, and mine the customer database to uncover insights, boost engagement, and improve marketing performance. What we’re looking for: • Minimum 3 years’ experience in online CRM marketing, ideally within fashion or retail, • Proven track record in managing retention and CRM programmes and database management, • Hands-on experience building workflows within a CRM system, • Strong knowledge of web analytics (Google Analytics) and expert in Excel, Word, PowerPoint, • Analytical mindset with creativity to deliver exceptional customer experiences This is your chance to shape how our client connects with their customers and take their CRM to the next level!

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

Position As the Store Manager, you will be an Ambassador of the brand, effectively running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance, ensuring that customers receive the highest standards of service. You will champion clienteling in your store and encouraging your team to build meaningful and sustainable relationships with their clients. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs Job responsibilities Team Leadership & Engagement • Develop Managers to ensure their teams deliver the brand experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans, • Identify, recruit and develop talents and work with HR and the Head of Northern Europe to secure succession plans, • Organise the team in an efficient manner according to business needs and delegate responsibility, • Translate strategic and business goals into concrete and individual actions and objectives, • Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved, • Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions, • Coach Managers into taking responsibility for the management, development and engagement of their own teams, • Take part in the recruitment, training, evaluation, motivation and development of the staff., • Network with Brand and LVMH colleagues to share best practices., • Be the voice of HQ communicating strategic vision, targets, projects and initiatives and ensuring that the team are consistently displaying the Being LVMH Values & Behaviours Business & Client Development • Lead and develop the business of the store, by cultivating a comprehensive and strategic knowledge of your business and relating to all relevant stakeholders, • Champion and develop a customer centric and service mindset in store, • Partner with the regional Client Development Manager to identify key opportunities and best practices for the store and support them with the training and development of the team in this key area, • Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team…) and fostering synergies between categories, • Build a loyal Clientele, leveraging all clienteling tools from the CRM team, • Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives, • Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations, • Act as a Brand ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR), • Be aware of the competitive landscape and market trends, • In multi-store markets, develop relationships with surrounding Brand Store Managers to optimise business opportunities and Client experience Operations • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Store Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control Profile • Extensive Flagship Boutique management retail experience in the luxury goods sector., • Existing International Clientele network, • Experience in managing VIP client events, • Excellent communication and relationship building skills, • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity, • A passion for LVMH Fashion and our collections, • Strong knowledge of fashion, trends and specifically RTW product division, • Keen interest in culture and art, • Fluency in a second language (preferred), • Master Degree desirable

Store Manager - Yuzefi Flagship, London Yuzefi is looking for a dynamic and enthusiastic retail manager, to launch and lead our first stand alone store, the Yuzefi London flagship. The person in this role will be a key business partner whose influence will help shape the Yuzefi retail strategy. Working closely with the CEO, Commercial Director and the head office team to deliver the first in-person brand experience to our valued customers. Apply if you are passionate about delivering exceptional client experiences, achieving sales targets, developing talent, and being a part of a young and fast growing business. Your Role: As the Store Manager, you will be the driving force behind the store’s achievements, taking full ownership of operations, sales performance, and team development. You will champion exceptional client experiences, innovative sales strategies, and a culture of excellence. ● Achieve the store's sales target and manage costs effectively. ● Lead daily operations in alignment with long-term objectives. ● Uphold the business standards while representing brand values. ● Be a true ambassador for the brand and lead with an entrepreneurial spirit Key Responsibilities Sales and Profitability: ● Ensure store profitability through strategic planning and execution. ● Maximize sales across all product categories and client segments. ● Drive sell-through rates and implement company initiatives effectively. ● Work closely with the Commercial Director on the seasonal buy. Client Service and Experience: ● Deliver exceptional client service and motivate the team to meet high service standards. ● Oversee CRM strategies to enhance client retention and development. Team Management: ● Recruit, retain, and train a high-performing team. ● Prepare individual development plans and conduct regular performance reviews. ● Foster teamwork and ensure effective onboarding for new employees. Operations: ● Manage stock levels, inventory control, and store expenses. ● Ensure excellence in merchandising, housekeeping, and overall store presentation. ● Oversee cash operations, ensuring compliance with handling procedures. Reporting and Strategy: ● Analyse business trends, competitor activities, and market segmentation to inform strategies. ● Provide monthly performance reports and implement aligned strategic improvements. Competencies: ● Demonstrates leadership, communication, teamwork, strategic thinking, adaptability, reliability, and client focus. ● Expertise in sales techniques, CRM, visual merchandising, stock management, trend analysis, budget planning, and training. Requirements: ● Minimum 5 years of management experience, including Luxury Beauty or Fashion retail. ● In-depth understanding of regional market trends, customer behaviours, and brand guidelines. ● Proficiency in client analysis to define and execute customer loyalty strategies. ● Knowledge of employment laws and safety regulations. The Package: ● Competitive Salary ● Staff uniform ● Staff discount on all product ● Pension scheme ● Bonus

Proclinical is seeking a Principal Product Manager to join a dynamic Digital Customer Experience (DCX) team. In this role, you will focus on developing innovative digital products and optimizing existing capabilities to enhance the customer journey. You will lead end-to-end product management for global connected products, translating business goals into impactful product initiatives. This position requires a strong understanding of customer needs, market dynamics, and technology opportunities to drive the execution of a digital roadmap. You will collaborate with cross-functional teams to deliver solutions that simplify the lives of people with diabetes. Responsibilities: • Develop a deep understanding of customer needs, competitive dynamics, and market opportunities., • Lead data-driven processes to test commercial viability and technical feasibility, translating insights into actionable business cases and roadmaps., • Build and deliver business cases aligned with strategic goals and outcomes., • Define and execute a clear product vision and integrated roadmap to achieve enterprise and franchise objectives., • Manage the full product lifecycle, including new feature launches, global market expansions, sustaining activities, and technical debt retirement., • Set release targets, scope, and value propositions to drive growth and innovation., • Monitor on-market product performance, including market share retention and product complaints., • Create process flows to illustrate operational impacts of new or improved capabilities., • Participate in usability studies to incorporate customer feedback into product development., • Collaborate with technical architects to ensure consistent solution designs across delivery teams., • Work with Product Marketing Managers to shape integrated launch strategies for global products., • Establish best practices for product management and ownership within the organization., • Coordinate architecture and scalability requirements, guiding investment timing., • Contribute to annual and strategic planning through bottom-up forecasting. Key Skills and Requirements: • Customer-focused mindset with the ability to translate insights into actionable product strategies., • Strong business acumen and passion for delivering impactful, innovative technologies., • Data-driven decision-making skills with the ability to balance technical constraints and business outcomes., • Familiarity with IT systems development, Web, and CRM platforms is preferred., • Proven ability to lead cross-functional teams and foster collaboration., • Strong project management skills to translate complex strategies into tactical initiatives., • Experience developing and commercializing digital products., • Excellent communication skills, both written and oral., • Bachelor's degree in engineering, life sciences, business, or a related field., • Knowledge or experience in diabetes care is a plus., • Flexibility to travel up to 25% as needed. If you are having difficulty in applying or if you have any questions, please contact Pat Melody at . Apply Now: If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

We are seeking ambitious Senior Account Managers and Account Directors in Healthcare Communications for our London-based client. They are fully independent, really thriving and with much new business on board and more set for 2026, they need additional experienced client services individuals to bolster their already established and welcoming team. The agency covers a mix of promotional accounts and medical affairs and their current needs across both. Solid experience in, and an enjoyment of promotional project and or medical affairs accounts is essential. Experience in training materials is very advantageous. Examples of core deliverables include: • Message development/message platforms, • Strategic guidance documents, objection handlers, • Sales materials – sales aids, leave pieces, promotional emails, • Promotional meetings e.g. standalone scientific exchange meeting, • Advisory boards, • Internal client workshops e.g. customer segmentation, defining the patient type, • Training materials, • Promotional and medical congress booths, • Disease awareness pieces All assets our client covers (and specifically within the field of rare diseases) are still high, complex science and consequently a relevant BSc. is a MUST for all roles. Similarly, you need to be able to visit the central London office at least once or twice per month. Key Perks: • Quarterly bonus scheme plus additional annual bonus, • 28 days holiday, • Bupa private health cover, • Thorough onboarding With a genuine and positive approach to team collaboration as well as notably impressive staff retention, we are continually assured our client offers a super long term and fun place to work and thrive. Here, talent is noticed and rewarded and with constant opportunities to work directly with the senior leadership team, learning and progression potential is unlimited.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers, • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention, • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports, • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes, • Inspire and attract top talent to your team Account Health Management & Customer Outcomes • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region, • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography, • Accountable for executive engagement, account health, and risk mitigation, • Oversee customer planning, deployment, account-level reviews, and escalations, • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success, • Handle all escalations, executive engagement, and at-risk account interventions, • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams, • Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization Cross-Functional Collaboration & Business Leadership • Lead the communication channel into the business, manage business change, and drive process improvements, • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, • Engage with Professional Services for implementations and extended expertise deployments, • Partner with Sales and Product field leaders to drive adoption and retention, • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support, • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area, • Ensure consistent application of global playbooks per product, • Provide field feedback and interlock with Product/Engineering, • Align with Support, which is globally owned but locally deployed Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity, • Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations, • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction, • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams, • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions, • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps, • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict, • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements, • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs, • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success, • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred, • Client-focused program management expertise preferred, • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred, • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel, • Fluent English. Any additional European language will be a plus Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

About the Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities • Manage and grow a portfolio of existing customer accounts., • Track, report, and achieve activity against assigned sales quota., • Drive customer and revenue retention while identifying upsell and cross-sell opportunities., • Collaborate with internal technical and commercial teams to provide competitive solutions., • Present new products and services to existing customers and prospects., • Support new product rollouts and engage in customer meetings locally and internationally., • Work flexibly across multiple time zones when needed. Qualifications • Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience)., • Minimum 2 years of experience in telecommunications, Internet services, or high-tech B2B sales., • Proven success managing customer accounts and meeting or exceeding quotas., • Strong communication and presentation skills with C-level stakeholders., • Proficiency with Salesforce, MS Office Suite, and Teams., • Ability to multitask and perform in a fast-paced, global environment., • Willingness to travel domestically and internationally as required. Why Join • Work with one of the world’s most advanced Internet backbone networks., • Exposure to global enterprise and carrier customers., • Competitive compensation package with performance-based incentives., • Collaborative, innovative, and international culture.

Job description Founded in 1999, MT Newswires () is an industry-leading provider of original source, real-time, global business & financial news. We're seeking a strong Sales Director to quickly learn our platform and help us build a strong sales force in the Tri-State Area. The role of the Sales Director - London is to develop a current book of business and to prospect new business into new logo targets where MT Newswires does not have any business today. This means the Director is responsible for the relationships within a defined territory and will have to collaborate with the Global Sales Team on renewals and new sales. You will have a passion for creating and fascination with maintaining high levels of activity, opening new doors, earning clients' trust, and closing business. • Produce new streams of MT Newswires revenue through sales of products and services which address financial firms' needs, • Complete market analysis to identify potential target organizations, plus the roles and individuals to prospect. Develop a plan to grow your territory by understanding the complete suite of MT Newswires products and taking them to market, • Retain MT Newswires contract revenue in the given set of customers and ensure the products and services address customers' needs, • Maintain good levels of customer satisfaction through regular communication with all customers and build working relationships with each customer, • Develop a plan to manage all account renewals, initiating communication with the client at the right time and fulfilling contractual obligations for providing account information to the client, • Responsible for all areas of account management, including the development of good account understanding, understanding clients' businesses, and resolving issues promptly; understanding competitor solutions the client is using and your client's current and developing needs, • Work on retention plans for selected customers with the extended sales team available, • Maintain accurate and appropriate client records within the global Hubspot CRM system to provide management information Knowledge, Skills and Experience Required: • 3+ years of sales success in financial media or data sales, • Proven experience in managing medium-large global accounts involving complex integrated solutions and delivery strategies, • A deep sense of professional accountability with savvy problem-solving skills and a proactive approach to customer success, • Adaptability in communication style (verbal and written), with a professional and credible demeanor, • Exceptional negotiation and closing skills, • Ability to meet deadlines and prioritize tasks and customers in a way the most benefits the business, • High level of initiative, self-motivation and critical thinking, • Good level of business awareness to help build credibility with the client, spot potential opportunities within the defined territory, and express the benefits of MT Newswires in the appropriate business context, • Proficiency in MS Office and Hubspot CRM Job Type: Full-time Benefits: • 401(k) matching, • Cell phone reimbursement, • Dental insurance, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Mileage reimbursement, • Paid time off, • Travel reimbursement, • Vision insurance, • Work from home Experience level: • 3 years Schedule: • Monday to Friday Supplemental pay types: • Commission pay Travel requirement: • Up to 25% travel Work Location: Remote

Who We Are Charle was formed to revolutionise direct-to-consumer strategies by blending creative design with world-class Shopify technology. We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers. Our services go beyond store design and development. We are committed to long-term growth partnerships through ongoing optimisation, CRO, email and SMS, and data-driven strategy. We exist to help merchants unlock their full growth potential on Shopify. About The Role We are hiring a Customer Success Manager to own and grow relationships with our merchants. Your role is not about project management or delivery, that is handled by our dedicated PM team. Instead, you will focus on: • Retention – ensuring clients see ongoing value and stay with Charle long term., • Strategy – running QBRs, uncovering merchant roadmaps, and proposing growth strategies., • Upsell and Growth – spotting opportunities to expand services that drive measurable results. This role is perfect for someone commercially minded who enjoys sitting at the intersection of strategy, account management, and growth. You will become a trusted advisor to our clients, helping them achieve their goals while driving revenue growth for Charle. Responsibilities • Act as the main strategic contact for your portfolio of merchants., • Run quarterly business reviews (QBRs) to align on performance, roadmap, and opportunities., • Develop growth strategies tailored to each merchant and hand over execution to our PM team., • Build deep, trusted relationships that ensure client retention and satisfaction., • Proactively identify upsell and cross-sell opportunities that benefit both the client and Charle., • Work closely with internal teams to ensure insights and strategies are implemented smoothly. Who We Are Looking For • A commercially-minded strategic thinker with experience in client-facing roles., • Someone with a genuine passion & experience for e-commerce and digital growth., • Excellent communicator who can build trust with senior stakeholders., • Comfortable discussing revenue, KPIs, and ROI with merchants., • Thrives in a fast-paced, growing agency environment., • Bonus points for Shopify, ecommerce, or digital agency experience. Benefits • Fun, creative, and challenging projects with ambitious brands., • Hybrid working: Tuesday, Wednesday, Thursday In Office, • Private healthcare with Vitality., • Inspiring, social office space in Vauxhall with great transport links and a secure bike shed., • Regular team socials and company events., • Clear paths for progression as the agency scales., • Free tea, coffee, and snacks. From Nic, the Founder Charle is growing, and we are looking for people who want to shape the future of ecommerce with us. This is a chance to take ownership, carve out your place, and directly influence the growth of our merchants and Charle itself. If you are ambitious, commercially minded, and ready for a challenge, we would love to hear from you. Equal Opportunity • We value diversity and inclusion at Charle. We are an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

SENIOR CUSTOMER SUCCESS MANAGER (12M FTC) - LONDON UP TO £68,000 + 25% BONUS THE COMPANY An opportunity to work for an AI-driven B2B SaaS business. THE ROLE The successful Senior Customer Success Manager responsibilities will include: • Serve as the primary point of contact for a portfolio of enterprise and strategic accounts, ensuring high retention, satisfaction, and growth., • Build and maintain strong, long-term relationships with senior stakeholders across client organisations., • Partner with customers to understand their strategic goals, challenges, and success metrics -, • Support renewals and expansion conversations by demonstrating business value and ROI through usage insights and case studies. The successful Senior Customer Success Manager will have the following skills and experience: • 5+ years' experience in Customer Success, Account Management, or Client Services, ideally within a SaaS, Business Intelligence, or Market Research environment., • Proven track record of managing enterprise clients and driving measurable outcomes., • Strong understanding of data, analytics, or insights products - with the ability to translate complex information into commercial value., • Exceptional relationship management and communication skills, capable of engaging senior stakeholders with clarity and confidence. The successful Senior Customer Success Manager will receive a salary of up to £68,000, plus an array of additional benefits. HOW TO APPLY: Please register your interest by sending your CV to Harry Mincer via the apply link below.

Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year. Our Brands: • Pimlico Plumbers, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care Brand Info: Whilst the role may encompass other brands within the group, the role will be mainly working for Pimlico Plumbers: At Pimlico Plumbers, we are London's No.1 Premium Service Provider and have been improving and maintaining properties for over 45 years. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our service and the effectiveness of our sales strategies. As part of the Neighborly family, we now have even more resources and broader opportunities for further growth. Purpose of the role: The Business Solutions Manager will design, develop, and implement a new Business Solution system across our network. The Business Solutions Manager is data-driven and creative and can map out the company’s process in buying, data, sales, field management, finance, and other areas to ensure the Business Solution can be developed correctly. After assisting with design and development they will then be responsible for implementation across the business. Promoting across the business and educating and training where necessary. They will lead and deliver the Business Solution vision and strategy to drive acquisition, engagement, retention, and loyalty. Key responsibilities: • This role will support departments, customers, and internal business process activities across the business through the effective use of Business Solution., • Hands-on technical lead who can make complex configuration changes to support business processes., • Manage the analysis, configuration, testing and implementation of the Business Solution, • Manage the development the Business Solution and associated systems., • Ability to follow prescribed methodology in understanding the current business processes, gathering requirements, and producing a specification that will form the basis of the new system., • Maintain all required documentation including process maps and specifications to support the business change and development programme., • Consider and evaluate the opportunities and potential risks attached to the recommendations made suggesting appropriate mitigation options., • Collaborate across all levels of the business from Executives to end users to fully understand their needs., • Collaborate with developers and business partners for system enhancements and upgrades., • Fully own the Business Solution. Defend data quality, preserving a view of engagement behaviour to understand communications performance/KPIs., • Manage all future changes, releases, updates, and enhancements to the system., • Identify continuous improvement opportunities for assigned systems and processes., • Provide end user training, ensuring process and procedures are always followed., • Work closely with internal teams to establish data insights, quality/knowledge of the data and develop reporting views to visualise performance of programmes & campaigns., • Use insights and analytics to refine concepts and deliverables., • Any other reasonable duty that falls within your capabilities. This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role. Experience and skills: • We are looking for someone who can take complex systems and create clarity, simplicity and be able to share their findings with the wider team. You will be inquisitive and have no issues with asking lots of questions, or for diagrams or documentation of existing systems to help you discover more. You bring people together to dive into problems, ensuring you do not become the centre of all knowledge., • You engage stakeholders and understand the objectives using empathy. You will need to be patient and proactive to understand what people do, not just what they say they do., • You will have the skills and confidence to identify and engage key business stakeholders and other development to build a clear picture of requirements using shared context and domain language that everyone understands., • Demonstrative success in implementing and developing a Business Solutions platform for data management., • Ability to manage and prioritise multiple projects from messaging and channel strategy to design and technical requirements., • Proven track record of turning data insight into commercial, actionable recommendations., • Knowledge of customer segmentation, list management, deliverability, compliance and GDPR regulation., • Experience in delivering Business Solutions strategy suitable to B2B and B2C services and the overall customer journey., • Excellent interpersonal skills and the ability to build strong relationships with a wide variety of people., • Comfortable getting 'hands on' in a fast-paced, target driven environment., • Exceptional communication skills - both written and verbal. Inclusivity statement: Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Senior Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service as well as the close supervision of managers. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your management team so that they are able to perform to their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. BENEFITS OF JOINING THE TEAM: • Competitive basic salary, • Generous bonus structure, • Pension Scheme, • Gorgeous shoes each season, • Amazing employee discounts Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Senior Strategy and Growth Manager London £100k We’ve partnered with one of Europe’s fastest-growing HealthTech companies to find a Senior Strategy and Operations Manager. In this high-impact role, you’ll work closely with the GM of one of their biggest categories that is growing 100% YoY. You will spearhead cross-functional projects across pricing, product innovation, commercial strategy, and partnerships — all aimed at enhancing the patient experience. This role suits someone who is relentlessly customer-focused, data-savvy, and excited to help build a market-leading solution in Healthcare. What you'll be doing:- • Tackle complex strategic challenges by breaking down issues to their core and developing innovative, high-impact solutions across the patient care journey — from initial patient acquisition to long-term engagement and retention., • Customer-centric mindset: Continuously listen to and learn from patients to understand their experiences, concerns, and goals. You’ll ensure their voices shape every category-focused initiative., • Lead product and feature development: Work alongside product, clinical, and technology teams to identify and implement improvements that respond to patient input and achieve measurable results., • Execute with precision: Navigate both strategic planning and hands-on execution — from crafting the category vision to managing detailed implementation plans., • Establish operational excellence: Create scalable processes and systems that consistently deliver quality care efficiently and at scale. What we are looking for:- • You have 8+ years of experience at a top-tier consulting firm or in a strategic, operational, or growth-focused role within a relevant industry, such as Healthcare, Consumer or Digital business., • You will need to show prior experience in launching or scaling a customer-facing initiatives., • You possess a data-driven mindset, with proven experience in building financial models to drive decision-making., • As a versatile generalist, you're comfortable zooming out to shape high-level strategy while also diving into the details to solve complex, hands-on challenges., • Robust commercial expertise – you’re skilled in pricing strategy, financial analysis, and establishing key performance indicators.

Position – Senior Commercial Renewals Account Executive Location – Orpington Kent Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Renewals Account Executive to join our professional and welcoming team in Orpington. Brown & Brown in Orpington offer high quality, specialist insurance products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. The position of Commercial Renewals Account Executive will suit someone with a Broker / Insurer background with a wide range of Commercial product knowledge and experience and a proven track record of achieving targets and managing existing book of clients. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Converting renewal business in line with or in excess of company targets, • Preparing market presentations for renewal reports Liaising with insurers and clients pre and post sale of renewals, • Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided, • Mid term adjustments, • Incoming and outbound call handling, • Corresponding and communicating with clients and insurance companies, • Cross selling other products, • Maintaining day to day compliance procedures for FCA regulation Effectively managing individual diary, • Managing personal work workflow effectively and efficiently, • Maintaining a complete and comprehensive training record Sharing ideas or suggestions for business improvement with management, • Advising manager of any backlog in work in a timely manner, • Advising manager of any debt recovery problems or contentious issues in a timely manner What’s on offer • Negotiable Salary, • Comprehensive benefits package (pension etc), • Performance Bonus, • Professional Qualifications such as CII, • 9am to 5pm Mon-Friday Your Experience • Minimum 3 years Commercial Insurance broking experience is essential, • Strong negotiation skills, • Effective communication, both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • Time management and organisational skills, • Customer service

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

Founded in 1875, the Nicholls and Clarke Group has grown to become the UK’s largest national manufacturer and distributor of fine-quality sanitary ware, ceramic and porcelain tiles, Nicobond tile adhesives, grouting compounds, architectural ironmongery, and general hardware. Being field based, you will not be situated in an office, although you will have a main distribution centre that will support you and help you grow your sales. This Sales Representative role involves managing our customers in Northwest & Southwest London selling them our extensive range of high-quality light side building products. Part of the role is also to find and bring on new customers which will attract additional bonuses. Please note that this field-based sales role is in Enfield/ North London/ Northwest London & parts of Southwest London and West London postcodes. Role responsibilities for the Sales Representative • Manage your allocated region manage and grow sales with our existing customer base as well as bring on new customers, • Visiting clients at the office and site level, • Ensuring business continues to grow, • Maintaining a sense of enthusiasm and commitment, • Providing consistent, excellent customer service What will you sell and to whom? • You will be selling domestic and commercial sanitaryware, • Our Phlexicare range offers independent living products including level access and wetroom showering products., • Ceramic and porcelain tiles, Nicobond adhesives, grouting compounds and screeds, tiling systems, and wet rooms., • Decorating products including paint and decorating sundries, • Architectural ironmongery and general hardware, • Our customer base includes Building Contractors, Maintenance Companies, Disabled Adaptation specialists, Regional House Developers, Housing Associations, and Local Authorities. Requirements for the Sales Representative: • Previous experience within a similar field-based sales role, • Prior experience within the construction industry preferred commitment to excellent customer service, • Friendly, engaging, and approachable, • Happy to travel daily to client sites, • Passionate about bringing in new business, • Excellent communication and interpersonal skills, • Target driven, • A professional and positive approach, • Good team player, • Attention to detail Benefits: • Comprehensive Induction training, • Ongoing training that focuses on the features, benefits, and installation of our products and how best to sell them, • Competitive salary package, • Uncapped Quarterly Bonus and Annual Bonus Schemes, • Company car, • Mobile and laptop, • Company Pension Scheme, • Private Healthcare Insurance, • Holiday entitlement, • UK based company, • High employee retention If you would like to be considered for this exciting opportunity, please email a copy of your CV to: Please include the job vacancy you would like to apply for within the email's subject line. Join Our Team and become a part of the Nicholls & Clarke Family.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

Performance Marketing Analyst - D2C Tech Ecommerce Subscription Brand • Up to £50,000, • D2C Tech - Ecommerce, • SW London - Hybrid, 2 days per week in the office Would you like to join a cool and fast-growing subscription tech firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Performance Marketing Analyst to be an integral part of our client’s marketing team. In this Role, You Will: • Analyse marketing campaigns, and find out growth opportunities., • Analyse and report on customer lifetime value and cost of customer acquisition., • Develop AB testing plans for advertising campaigns that contribute to customer growth and retention., • Use customer satisfaction metrics to inform strategies and decisions., • Participate in creating and reporting on departmental objectives and key results., • Craft new customer segmentation models to better understand customer behaviour. Essential Skills for the Perfect Candidate: • Strong proficiency in Excel, SQL, and Google Analytics., • Experience in analysing Marketing Campaigns, • Exceptional skills in presenting complex data and building relationships across departments. This role is ideal for you if you: • Have a keen interest in data analytics within the food delivery and sustainability sector., • Are looking to leverage your analytical skills in a dynamic and values-driven environment?, • Want to play a crucial role in understanding and enhancing customer lifetime value. Benefits - What you get on top of your salary • Be part of an environmentally conscious company with a strong ethical ethos., • Enjoy a free delivery pack every week., • Avail of our generous holiday allowance and other employee benefits. Ready to Make a Difference in a Company that Values People and Planet? Equal Opportunities We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation."