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White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs, • Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Data Analyst (Marketing) | Hybrid, UK We’re working with a leading global fintech that’s growing fast and they’re searching for a Senior Data Analyst (Marketing) to help shape data-driven decisions across their digital marketing ecosystem. This is your chance to join a cross-functional team driving customer growth, product adoption, and performance through deep analytics and actionable insights. If you’re someone who thrives on connecting data to commercial impact, this is the role for you. What You’ll Be Doing • Analyse marketing campaign performance across digital channels and markets, • Drive insights on acquisition, engagement, and retention to optimise spend and strategy, • Build automated data pipelines and dashboards to enable smarter, faster decision-making, • Partner with marketing, product, and tech teams to identify growth opportunities, • Be the go-to person for marketing analytics — owning your domain and driving clarity from data What We’re Looking For • 5+ years of analytics experience, ideally in digital or performance marketing, • Advanced SQL and experience with tools like DBT or Airflow, • Hands-on experience with marketing analytics tools (GA, Amplitude, Optimizely, etc.), • Confident running A/B tests, building attribution models, and defining marketing KPIs, • Skilled with visualisation platforms (Looker preferred), • Strong communicator who can influence decisions and tell stories with data Why Join • Hybrid, flexible working model (3 days in office), • Big impact, high autonomy, and visibility across teams, • Competitive salary, bonuses, and benefits, • Access to leading training programs, mentoring, and career growth pathways

Senior Marketing Data Analyst – Fast-Growing Global FinTech Love finding patterns in data that drive smarter marketing? We’re partnering with a global FinTech that’s transforming how people trade and invest. With hundreds of thousands of active users worldwide, they’re scaling fast — and they’re looking for a Senior Marketing Data Analyst to help fuel that growth. The Opportunity You’ll be the marketing team’s data powerhouse — connecting insights to strategy, spotting opportunities, and helping shape decisions that directly impact acquisition, retention, and revenue. Working cross-functionally with product, engineering, and growth teams, you’ll ensure marketing decisions are grounded in data, not guesswork. What You’ll Be Doing • Analyse campaign performance across multiple digital channels, • Create insights on customer journeys, lifetime value, attribution, and engagement, • Support segmentation, targeting, and experimentation strategies, • Build and automate dashboards and data pipelines to enable self-serve analytics, • Own the marketing analytics function — becoming the trusted expert for performance data What You’ll Need • 5+ years’ experience in data analytics, ideally with a marketing or growth focus, • Strong SQL skills and experience building robust data pipelines (DBT, Airflow), • Confident using tools like Looker, Amplitude, GA, and Optimizely, • A/B testing expertise and deep understanding of marketing KPIs and attribution models, • Great communication skills — able to turn data into stories and influence senior stakeholders

Position: QA Tester / Technical Account Manager (TAM) - Enterprise clients Salary: £73,000.00 + 4% bonus Industry: Global software leader in DevOps, Testing, AI & Data Management Location: Bracknell Hybrid (1 day per week in the office) Are you a QA / Automation Tester with Appium experience, looking to move into a more customer success/sales-focused role? If so, please read on as this is the perfect opportunity for you! Our client are one of the most impressive software companies, that you may never have heard of. They are growing exponentially across the globe and have recently acquired a number of large tech firms, that are household names. Here are just a few clients that use their software.... NASA, Electronic Arts, Samsung, Tesla As the Technical Account Manager (TAM) you'll be partnering Enterprise clients, solving their tech challenges and making recommendations. The platform is a Mobile & Web Testing Application....hence needing Testing experience. Ideally you'll have some coding experience too, but we're not looking for a Software Developer, we're looking for someone who can support the client, editing and writing test scripts in Selenium / Appium and who has a basic understanding of Java, JavaScript or Python. Risk Mitigation: You'll be able to address Risk from an early stage, helping create action plans to reduce this risk, which in turn improves Customer Retention. You will partner the customer and help them along their journey, allowing them to hit their customer goals and milestones, providing a good ROI. Tech experience required: • Software development experience using Java, JavaScript, Python, C Sharp, • CI / Automation Technologies such as Appium, Selenium, Jenkins, Maven, TestNG, JMeter If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla (I know, not the best timing, but still impressive tech), then send me your cv on here or by email to After we've had a call, I can send you the full position description and we can discuss the company in more detail. Thank you for taking the time to read our advert and I look forward to speaking with you soon. #TAM #TechnicalAccountManager #testing #enterpriseclients #devops #automation #globalTechfirm

Lead Data Engineer Salary: £90,000 - £115,000 Location: West London (3 Days in Office) Using data science at their core, they transform complex property and customer data into insights that enhance targeting, retention, and performance. The Opportunity This flexible, data-driven start-up places Data Science at the heart of its business, using cutting-edge UK property data to deliver powerful insights for real estate partners and retailers. By leveraging advanced analytics, predictive modelling, and customer segmentation, the company helps clients better understand and engage with their audiences, improving marketing precision, timing, and overall performance. With a strong technical foundation and a collaborative team led by experienced data leaders, the company is building efficient, automated data pipelines and scalable systems to power intelligent decision-making. This is an exciting opportunity for forward-thinking professionals to join a growing team, shape best practices, and make a real impact in a fast-evolving data and technology environment. The Role and Responsibilities This is an exciting opportunity for a technically strong, hands-on data professional to play a pivotal role in shaping the architecture and future direction of a fast-growing, data-driven business. The role offers a 70-80% focus on hands-on development and 20-30% on leadership and communication, ensuring all key builds and improvements flow through this individual. Working with a modern tech stack including AWS, Snowflake, Python, SQL, DBT, Airflow, Spark, Kafka, and Terraform, you'll drive automation and end-to-end data solutions that power meaningful insights. Ideal for ambitious, proactive talent from scale-up or start-up environments, this position combines technical excellence, mentorship, and the chance to influence culture in a high-impact, fast-paced setting. Interview Process: 3 Stages 1. Introductory interview, 2. May be a task or case study, interviews with data team, 3. In person meeting with COO and other stakeholders If you're an experienced engineer with a passion for property and are looking for a role that blends hand on working with direct customer engagement, we'd love to hear from you, apply today.

Data Architect – London, Hybrid Role Overview: Pinnova Talent is proud to partner with a leading financial services organisation to recruit a forward-thinking Data Architect. This is a strategic role focused on shaping enterprise-wide data architecture, with a strong emphasis on governance, compliance, and cloud-native transformation. You’ll lead the design and implementation of scalable data frameworks across structured and unstructured content, enabling smarter decision-making, regulatory alignment, and digital innovation. The ideal candidate combines technical depth with strong stakeholder engagement and a passion for building future-ready data ecosystems. Key Responsibilities: Strategy & Architecture - • Develop and implement enterprise-wide data governance frameworks, including ownership models, metadata strategy, and lifecycle policies, • Define retention, access, and usage standards across data domains, • Translate business needs into scalable data architecture across data lakes, warehouses, and content platforms, • Governance & Leadership, • Establish and chair a cross-functional Data Governance Council, • Collaborate with data owners, stewards, and custodians to embed governance across departments Quality & Compliance - • Define and enforce data quality metrics and standards, • Ensure alignment with regulatory frameworks including GDPR and CCPA, • Technology & Enablement, • Evaluate and deploy modern data platforms and tooling (e.g. ETL services, data catalogues), • Support the adoption of cloud-native technologies across analytics and storage layers Culture & Capability - • Champion a data-first mindset through training and awareness initiatives, • Support role-specific enablement for data owners and custodians, • Contribute to internal knowledge sharing and best practice development Candidate Skills & Experience: Essential - • Strong foundation in data architecture and modelling (conceptual, logical, physical), • Experience with data warehousing, data lakes, and master data management, • Hands-on expertise in data integration, orchestration, and ETL/ELT pipelines, • Familiarity with cloud platforms (Azure, Fabric, PowerBI) and relational databases (SQL Server, PostgreSQL), • Minimum 3-4 years’ experience in a relevant data architecture role, • Previous experience in financial services, or investment banking, FinTech Desirable - • Certifications such as Azure/Fabric Data Engineer Associate or SnowPro Advanced Architect, • Experience designing analytics platforms in financial services or investment domains Attributes & Competencies: • Strong communication and stakeholder engagement, • Analytical mindset with attention to detail, • Collaborative leadership and influence across teams, • Passion for continuous improvement and innovation, • Solid understanding of business context and customer-centric thinking Compliance & Development: • Commitment to ongoing professional development and technical learning, • Adherence to internal governance, risk, and compliance protocols, • Contribution to a culture of accountability and knowledge sharing

Senior Data Scientist • Paying up to £85,000 + bonus, • Hybrid in London, • AI/ML-Driven PropTech I am currently working with start/scale up within the PropTech sector looking to hire a Data Scientist to work on high-impact predictive modelling projects in a fast-growing company. This role offers the opportunity to work end-to-end on ML models, helping to revolutionise the property industry by leveraging data-driven insights. As a Data Scientist, you’ll be building and optimising predictive models to understand trends in the property market, such as likelihood of sale and customer retention. You’ll work closely with Data Engineers and Product teams to drive AI/ML innovation while ensuring models are scalable and impactful. What You’ll Be Doing: • Developing predictive models to forecast property trends and customer behavior., • Leveraging MLOps best practices to ensure efficient model deployment and monitoring., • Working end-to-end across the data pipeline – from data extraction to model evaluation., • Collaborating with cross-functional teams to turn insights into actionable business decisions. Tech Stack & requirements: • Python | SQL | Snowflake | DBT | Tableau | Dataiku, • 3+ years of experience in Data Science or Machine Learning., • Strong Python & SQL skills, with experience working in cloud-based data environments., • A problem-solver with a commercial mindset who can translate data insights into business impact. Why Join? • Fast-growing company with exciting AI/ML-driven initiatives., • Clear career progression – structured frameworks for growth., • Hybrid working – flexibility with 2-3 days per week in London HQ., • Be part of a collaborative and innovative culture where your work directly impacts the business. If you’re interested in this role, apply through the AD to find out more! Senior Data Scientist

Senior Product Manager Up to £90,000 + Benefits London (Hybrid - 3 days per week on-site) Permanent We're seeking a Senior Product Manager to play a pivotal role in shaping and delivering new product propositions across two established media brands. This role sits at the intersection of journalism, technology, and digital innovation - building cohesive experiences that connect audiences and drive business growth. You'll work across multiple teams and workstreams, uniting brand strategies and creating a seamless product ecosystem that enhances engagement and subscription value. Key Responsibilities: • Lead the development and delivery of product initiatives across both brands, ensuring alignment with business goals and user needs., • Define, monitor, and report on key product and commercial KPIs, turning insights into actionable strategies for stakeholders., • Collaborate cross-functionally with marketing, finance, editorial, engineering, and design teams to drive data-informed product decisions., • Identify opportunities to optimise user acquisition, engagement, retention, and monetisation across digital platforms., • Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments., • Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience., • 6+ years of product management experience, ideally within a subscription-based or customer-focused digital business., • Proven track record of developing and scaling digital products that deliver measurable business impact., • Strong commercial acumen with the ability to interpret data and translate insights into strategic product and business decisions., • Excellent stakeholder management and communication skills, with the ability to influence across technical and non-technical teams., • Experience working across multiple brands or business units is highly desirable., • Passionate about media, digital products, and creating engaging, meaningful user experiences. We're proud to be an equal opportunities employer and encourage applications from all backgrounds

Role: Senior Email Marketing Manager We're looking for a strategic, innovative thinker with a passion for the latest communication tools and a flair for problem-solving. You'll bring fresh ideas, experience, and insight to help take our email marketing to the next level. This role is perfect for an analytical, detail-driven professional who loves reporting, HTML, and strategy. In this role, you'll be lead a talented team of passionate email marketers, drive end-to-end campaigns across multiple brands and products, manage email databases, campaigns and newsletters, and ensure all activity is targeted, effective, and on brand. To thrive, you'll be a proactive self-starter, comfortable under pressure, and a skilled multi-tasker with a knack for turning data into actionable insights. If this sounds like the role for you, we'd love to hear from you! Responsibilities • You will be passionate about ensuring the customer receives the right message at the right time, with a focus on optimizing existing triggered email campaigns, as well as developing and launching new ones., • Deliver all promotional and content-based email campaigns in line with the trading and campaign calendars; including creative direction, copy and HTML coding., • You will deliver increased personalisation, segmentation and relevancy in all emails., • Ensure all emails are scheduled and delivered to brief., • Maintain lifecycle communication programmes to drive continuous improvements to customer retention and lifetime value., • Proofread emails for clarity, grammar and spelling., • Deliver the monthly customer email newsletters, offering a range of content across our group services., • Upgrade our email templates using graphics, personalisation and advanced features., • Ensure prompt and accurate communication to minimise unsubscribes., • Maintain robust monthly reporting, analyse campaign performance and suggest improvements., • Ensure emails follow industry policies, best practices and compliance., • Devise and action a testing and optimisation plan for campaign and automated emails, and provide analysis from these on a weekly and monthly basis., • Develop robust documentation, including specific work instructions, and best practices. Requirements • Excellent written communication and copywriting skills., • Proven work experience as an email marketing manager., • Hands on experience with HTML and content management systems., • Ability to be flexible and adjust strategy to suit and integrate a wide range of technology/marketing platforms., • Strong project management skills., • An ability to work under tight deadlines., • Experience in analytical tools including Google Analytics and Power BI., • Excellent communication and organisation skills., • An acute eye for detail., • Strong commercial awareness and trading focus., • Have an understanding of segmentation and personalisation and how these practices might be used in improving customer communications., • Able to manage time effectively and to prioritise actions.

Senior UX Designer – Contract – Scaling Series B 🚀 💰Up to £500 per day outside IR35 – 4 month contract 🏡Hybrid working – 3 days a week onsite in London We’re partnered with a growing Series B who are disrupting the beauty industry and they are now looking for a Senior UX Designer on a contract basis as they continue to scale. Their personalised platform gives their consumers access to shop for the best beauty products on the market and with the launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the opportunity to create brand-forward digital experiences for their customers. What will you be doing: • Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention, • Use customer insights, data and research to shape decisions and create high-performing experiences, • Work closely with cross-functional teams to deliver seamless, customer-first journeys, • Translate the brands identity into digital experiences that achieve business goals What are they looking for: • Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment, • Comfortable working with data and insights to guide decisions and experienced in customer research methods, • Good experience in stakeholder management, • Comfortable running your own user research when needed If this sounds like a great fit for you and you’d like to learn more about the opportunity, please reach out to me on

CRM Manager – 12 Month FTC Location: Hybrid, Central London, 3 days in office We’re looking for a CRM Manager to join a forward-thinking retail business on a 12-month fixed-term contract. This isn’t just a standard CRM role, we’re looking for someone with experience in stand-alone CRM positions who can take ownership of the customer lifecycle, translate data into actionable insights, and create seamless, multi-channel communications that drive engagement, retention, and commercial impact. Working closely with marketing and technical teams, you’ll be pivotal in bridging the gap between online and offline customer journeys, unlocking data opportunities, and shaping communications across email, SMS, direct mail, and web personalisation. This is an exciting opportunity for someone who thrives on shaping strategy while executing high-impact campaigns. What You’ll Be Doing • Scope business requirements and identify communication opportunities across the full customer lifecycle, • Propose multi-channel communication plans tailored to customer cohorts, • Analyse available customer data and blend cross-channel insights to create joined-up experiences, • Deliver quick-win activities while building longer-term CRM strategies, • Develop and implement automated programmes with relevant segmentation and creative content, • Establish testing and measurement frameworks to optimise customer engagement and value, • Collaborate with technical teams to support offline and online customer journeys, • Advise on campaign prioritisation and ‘next best action’ strategies We’re looking for someone with: • Proven CRM, customer communications, or lifecycle marketing experience, • Strong understanding of customer data, segmentation, and personalisation techniques, • Experience managing multi-channel campaigns (email, SMS, direct mail, web), • Analytical skills with confidence in interpreting data and insights, • Familiarity with CRM platforms, ESPs, and customer data management, • A proactive, strategic mindset with a passion for delivering exceptional customer experiences What’s in it for You • Competitive salary up to £70,000, • Colleague discount and perks platform (cinema tickets, cashback, brand discounts), • Salary sacrifice pension, • Employee Assistance Programme, • Enhanced family leave and life assurance, • Hybrid working with 3 days in our Central London office If you’re ready to step into a CRM role where you’ll influence the full customer lifecycle, deliver high-impact campaigns, and help shape strategy, send your CV across today!

Technical CRM Manager (Salesforce Marketing Cloud Specialist) Bristol or London (Hybrid) Permanent - £60,000-£80,000 dependant on experience plus excellent benefits package Are you a Salesforce Marketing Cloud specialist ready to drive next-level CRM innovation? We’re looking for an experienced Salesforce CRM Manager to join our growing team in Bristol or London. This is a fantastic opportunity to shape CRM strategy, lead automation excellence, and collaborate across Product, Engineering, Analytics, and Marketing to deliver impactful, data-driven customer experiences. The Role As the Technical CRM Manager, you’ll take ownership of developing and implementing CRM strategies and solutions with a strong focus on Salesforce Marketing Cloud (SFMC). You’ll be responsible for ensuring seamless system integration, robust data management, and innovative campaign automation that enhance engagement and retention across multiple channels. Working closely with an internal SFMC Engineer and wider teams, you’ll design and deliver scalable solutions that align with business goals and compliance standards. Salesforce Marketing Cloud (SFMC) Proficiency • Hands-on experience with Journey Builder, Automation Studio, Email Studio, and Mobile Studio., • Strong understanding of data architecture within SFMC (Subscriber Key, Send Relationships, Data Views)., • Build advanced personalization logic using AMPscript., • Write SQL queries for segmentation, automations, and analytics., • Experience with REST/SOAP APIs for data imports, exports, and trigger sends., • Design, maintain, and optimize data models within SFMC., • Understand ETL processes and data flows between systems., • Diagnose issues across journeys, automations, and trigger sends., • Experience with system integrations and architectural decisions (centralized vs. decentralized data models)., • Experience leading CRM migrations and system consolidations., • Ability to translate business requirements into technical solutions., • Collaborate effectively with cross-functional teams (Tech, Product, Data, Marketing)., • Structured and analytical mindset with strong problem-solving ability., • Excellent communicator capable of clearly documenting complex setups., • Self-driven and proactive, with a collaborative working style., • Familiarity with agile methodologies (Scrum, Kanban). Please apply today if the position is of interest with interview slots available asap.

WHO WE ARE AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO The Cloud Applications Engineer supports the design, deployment, and optimization of cloud-based collaboration and productivity applications in the legal sector for an AVI-SPL client, including Microsoft 365, Google Workspace, Zoom, and other SaaS tools. The role focuses on solution configuration, lifecycle management, and technical enablement. It involves close collaboration with internal teams and stakeholders to ensure applications are secure, scalable, and efficiently integrated. Successful execution drives application adoption, operational excellence, and improved user experience in legal environments. WHAT WE’RE LOOKING FOR: • Implementation of Single Sign-On (SSO) and Application Registrations., • Housekeeping and management of certificates and secrets, including expirations, renewals, and removals., • Tenancy-level global M365 configuration and administration, including Entra Connect and Intune., • Phased implementation of Conditional Access policy changes, including management of user accounts experience and contribution to communications and training., • CoreView Configuration Manager administration., • BYOD and Corporate Device Management via Intune, including MAM, App Protection, Apple, • Business Manager, and Android Enterprise., • Management of EntraID services, including EntraID Connect, Entra Cloud Sync, Conditional Access, MFA, App Registrations, SSO, B2B, B2C, and Passwordless authentication., • Purview within M365, including Information Protection, Retention, Sensitivity Labels, e-Discovery, and Reporting., • Log Analytics administration., • Development and management of Logic Apps., • M365/Azure API integrations. Education and/or Experience: • 3–5 years in IT or cloud engineering roles, with hands-on experience in Microsoft 365, Azure, and EntraID / identity management., • Proven experience implementing and managing:, • SSO, MFA, Conditional Access, B2B/B2C, and passwordless authentication, • Intune / BYOD device management, including MAM/App Protection, Apple Business Manager, Android Enterprise, • Certificate and secret lifecycle management, • M365 governance & compliance tools (Purview, retention policies, sensitivity labels, e-Discovery), • Exposure to automation and API integration (Logic Apps, Power Automate, or similar), • Experience in log analytics and reporting within M365/Azure environments, • Track record of phased implementation of configuration or security changes, with minimal disruption to users Desirable Expertise: • Experience with Google Workspace and Lark Connection WHY YOU’LL LIKE WORKING HERE: • Medical benefits, • 25 Days Paid holidays, • Enjoyable and dynamic company culture, • Training and professional development opportunities Items to Consider: • AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account., • This position will generally work on customer sites and may deal with a construction site-type of work environment. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Technical Product Manager – Up to £55,000 + Benefits | Hybrid (London) Are you the Product Manager who turns customer data into features that millions rely on? Do you thrive on bridging tech teams and business goals to ship seamless experiences? Ready to support the evolution of one of the UK’s fastest-scaling digital storage platforms? THE COMPANY A leading UK digital storage innovator combining physical sites with on-demand, tech-enabled collection and delivery. Backed by multi-million-pound investment, we’re building the smartest, most trusted end-to-end storage experience in the country. Think national reach, rapid growth, and zero tolerance for friction. THE ROLE You’ll support the product vision for customer and operations platforms, reporting to the Head of Technology & Product. Hands-on collaboration from day one. You’ll work closely with a cross-functional squad of engineers, designers, and ops specialists, turning customer feedback into practical, shippable solutions. • Support a 12-month roadmap blending quick wins with game-changing initiatives, • Run discovery: user interviews, prototypes, A/B tests to nail customer needs, • Support cross-functional squads (engineers, designers, ops) in 2-week sprints, • Track KPIs like conversion, NPS, churn, and cost-per-order, • Translate business goals into specs that ship fast and scale big, • Influence stakeholders from frontline crews to C-suite execs YOUR PROFILE • Multiple years in technical product management, • Proven launches that moved metrics (e.g., “Boosted retention 25% via personalised flows”), • Agile squad support; comfy with Jira, user stories, and data tools (SQL, Amplitude), • Sharp communicator: influence techies and execs with ease, • Bonus: Subscription models, ops-heavy domains, Figma prototyping, • 2.1+ Bachelor’s in relevant field or equivalent real-world wins PACKAGE • Up to £55,000 base (flex for proven leaders), • Hybrid (3 days in, 2 from home – central London, 5-min from station), • Private health, pension matching, staff discounts, Perks at Work, • Summer/winter parties, Tuesday breakfasts, Cake Wednesdays, Thursday drinks, • Equity upside as we expand nationwide and into B2B .

We are working with ___, the UK's fastest-growing tech company in the UK, to hire a Senior Data Scientist. Fyxer are building the Cursor for email. Since launching in May 2024, they have gone from $0 to $20m in ARR and raised a $30m Series B from top investors. Hiring small numbers of exceptional people, Fyxer’s next vital hire is a Senior Data Scientist who will take on ownership of key predictive modelling. Job Description As Fyxer’s Senior Data Scientist, you will not only own the company’s data science and analytics capabilities - you’ll set the roadmap for high-impact business areas like marketing and retention, implement scalable solutions, and ensure stakeholders use data to make confident commercial decisions. You’ll join a team of 2 Analytics Engineers and a Data Engineer, and will collaborate with the wider engineering team composed of Growth Engineering, Product Engineering, and Product Reliability Engineering. One example of an immediate priority for the Senior Data Scientist is developing a Churn Prediction Model. There is a huge base of self-serve users generating rich product usage data, and the goal is to identify key churn signals and build a predictive model to surface actionable insights for Sales and Customer Success teams, through a production-ready model or API endpoint that can be easily consumed. This is a full-time position working in the Holborn, London office, 4+ days per week. Primary Responsibilities • Build and refine predictive models on multi-channel customer and usage data to drive product and marketing decisions, • Collaborate with engineering, marketing, sales, and product teams to define KPIs, experiment with new algorithms, and surface actionable insights that drive impact, • Maintain data infrastructure (BigQuery, dbt, Fivetran) and ensure data quality for reporting and self-service analytics, • Develop a culture of data-driven decision-making and proactively suggest improvements to tools, processes, and architecture Requirements • Exceptional SQL skills and comfortable with Python/R, with considerable experience building and deploying machine-learning models, • An experienced problem solver with a head for building solutions that have real business impact, • Experience working at a fast-paced early-stage tech company (<100 people), • Have demonstrable experience in transforming messy data into production-ready datasets and can communicate technical findings to non-technical stakeholders And ideally you… • You want to build and have an impact from the ground up, • You want to have unreasonable ownership of your own world, • You work hard, with intensity every day & move incredibly quickly, • You always challenge the systems you’re in to be better Tech Stack • BigQuery, • GCP, • Vertex AI, • Python, • SQL Compensation and Benefits • Up to £140K base salary + equity, • Private medical and dental insurance, • Pension, • 25 days annual leave, • The opportunity to build the UK’s fastest-growing AI company with a world-class team Interview Process • Initial call with Fyxer team (30 mins), • Take-home technical task (60 mins), • Final onsite interview (60 mins)

✨ Technical Lead | FinTech Scale-Up | Remote ✨ Role: Technical Lead 🚀 Salary: £110,000 - £150,000 per annum 💸 Location: Office based in London but able to support remote workers In just a few years, our FinTech client has become one of the UK's fastest-growing businesses, using advanced data analytics to provide rapid credit and funding solutions to SMEs. The company's expansion is driven by a combination of innovative product-led technology and strong commercial performance. They are now seeking a Technical Lead to take ownership of the technical strategy for critical, customer-facing systems. This role is about driving architectural leadership that directly translates to business success. You will be central to scaling a platform that is redefining lending in the SME space. Why join as a Technical Lead? • Own the Architecture: Lead the design of systems that leverage real-time data to tailor bespoke product offers., • Strategic Impact: Partner closely with Product, Strategy, and Commercial teams to influence the business roadmap., • Measurable Success: Your performance will be measured by your ability to drive significant lifts in conversion, retention, and revenue., • Cutting-Edge Stack: Work with an object-oriented backend foundation (e.g., Python/Django, PostgreSQL, AWS) at hyper-scale. Requirements for the Technical Lead: • 🏗️ Proven architectural leadership and deep technical expertise in backend technologies (preferably Python/Django or React/Typescript) at scale., • 🤝Strong track record of collaboration with non-engineering stakeholders (Product, Commercial) to deliver measurable business outcomes., • 💡Experience in FinTech, E-commerce, or Product-Led SaaS businesses where engineering directly impacts commercial metrics (e.g., conversion rate)., • 📈Recent roles must demonstrate a blend of hands-on delivery with strategic system design, avoiding roles focused purely on internal platform or infrastructure., • ✨Management experience is a nice to have as you will manage a small team of engineers. This is a career-defining chance to lead the technical and commercial strategy at a hyper-growth FinTech, shaping the next generation of SME lending. If you’re excited by the idea of blending high-scale architecture with direct commercial impact, please apply now! ✨ Technical Lead | FinTech Scale-Up | Remote ✨

Senior Data Scientist – Personalisation London – Hybrid Up to £65,000 About the Role We’re working with a growing fintech organisation that’s redefining how people save and invest. Their mission is to make financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities • Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention., • Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation., • Develop and maintain advanced analytical models to forecast customer outcomes and measure impact., • Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making., • Work closely with Data Engineering and BI teams to ensure data quality, accessibility, and scalability across the organisation. What We’re Looking For • Strong analytical foundation with experience applying statistics and data science in a commercial setting., • Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value., • Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling., • Ability to communicate complex findings in a clear, business-relevant way., • Experience working collaboratively in agile, cross-functional teams. Please note: Unfortunately this role cannot offer sponsorship.

About Eucalyptus At Eucalyptus, we’re on a bold mission to make good health last a lifetime by combining cutting-edge technology, clinical expertise, and personalised care. In the UK, we’ve quadrupled our business size and earned selective NICE endorsement for our holistic approach to obesity management. Globally, we’ve increased revenue by over 120% year-on-year, reduced cash burn by 90%, and raised more than $100M USD from world-class investors including BOND, NewView, Blackbird, and Airtree — early backers of companies like Canva, Stripe, and Airbnb. Our Engineering Team is Expanding! In 2025, we’re charting an ambitious path to support hundreds of thousands of patients and launch new products globally. To realise our vision of building a world-leading preventative care ecosystem, we’re significantly expanding our Engineering team across Europe. As part of this growth, we’re seeking an experienced Engineering leader to help shape the future of our business. Making it a unique and pivotal opportunity to influence both strategy and execution at scale. The Opportunity: This is a critical Engineering leadership hire in the region. You will be responsible for building and leading a high-velocity team focused on rapid experimentation and innovation to unlock new growth channels and optimize existing ones across the full customer lifecycle. From awareness and acquisition through retention, revenue, and referral. Operating at the intersection of engineering, product, and marketing, you’ll own the delivery of sophisticated growth initiatives that drive measurable commercial impact. Partnering closely with product, marketing, and data teams, you’ll define the growth roadmap and recruit, mentor, and inspire a team of engineers to execute on it. This is an amazing opportunity to “build with purpose” in an Engineering culture where diverse perspectives are valued, and everyone feels empowered to make an impact. What you'll need: • Strategic, hands-on engineering leader passionate about driving measurable growth in fast-paced, evolving environments., • Experience recruiting and building world class, high performing engineering teams, • A proven ability of balancing rapid experimentation analytics, and A/B testing with thoughtful execution consistently delivering impactful results.., • Experience bridging technical delivery and growth marketing, aligning cross-functional teams around shared goals, • Comfortable designing and leading data-driven experiments that inform product direction and optimize user engagement across the funnel, • Ability to thrive in agile, high-speed settings where quality and team morale remain top priorities, • Skilled at navigating uncertainty and shifting priorities while inspiring and motivating your team. Hands-on experience in at least one part of our stack is essential: • Mobile: React Native, iOS/Android, • Web Frontend: React, TypeScript, Apollo, Tailwind, • Backend: TypeScript, Go, GraphQL, PostgreSQL, gRPC, • Hosting: GCP, AWS Above all, you bring strong commercial insight and a collaborative mindset, partnering seamlessly with product, marketing, and data stakeholders to translate vision into scalable engineering solutions that drive meaningful growth. What's in it for you? • Make real impact, fast– You’ll see your work influencing patient journeys immediately., • Collaborate globally– Work with talented colleagues in London and Sydney, shaping solutions that scale internationally., • Stretch your creativity– Work on open-ended challenges that demand inventive problem-solving., • Cross-functional influence– Contribute to projects that intersect with growth, marketing, operations, and care teams., • Accelerate your career– Regular feedback, reviews, and a personal development budget to help you grow quickly., • Work with passionate peers– Our talent bar is high, our mission is ambitious, and our culture is supportive., • Diverse and Inclusive Culture- focused on inclusivity and purpose Company Benefits ..Equity through our Employee Options Program, Flexible Hybrid Setup, Impressive Personal Development Budget, Wellness Allowance, 25 days holiday + bank holidays, Enhanced Parental Leave, 3 weeks per year “Work from Anywhere” policy... and the list goes on! If you would like to learn more about this exciting opportunity please feel free to reach out to me directly And don't worry if you don’t tick all the boxes we would still love to hear from you! At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Test and Development Engineer - London - Salary up to £36,000, OTE £49,000 + Benefits - Ref 1931 I am currently recruiting for a Test and Development Engineer to work for a leading Engineering organisation based in London. Salary up to £36,000, OTE £49,000 + Benefits. The organisation are industry leaders within their field delivering world class products into a specialist market. They have a team of highly motivated individuals that are extremely driven and pride themselves on delivering their innovative portfolio of products and engineering expertise to clients across the globe. Due to aid with their expansion plans and in line with increased demand for their products, they have the need to appoint another Test and Development Engineer on a permanent basis. In this role as a Test and Development Engineer, you will be responsible for testing finished machines before they're shipped to the customer. These machines will include motors, PLCs, HMI's and pneumatics to name several of the key components. This role will include you fitting the control panel, wiring where and when required, analysing faults that arise and rectifying them where and when you can. If the fault is outside your remit, then once diagnosed you can liaise with the specialist teams to find an appropriate solution, such as reprogramming a PLC or re designing a mechanical component. Ideal Requirements: • At least 3 years commercial experience, • Experience fault finding or troubleshooting PLC's (searching inputs and outputs), • Understanding of Pneumatics, • Experience wiring panels This is an immediate requirement, so if you have the required skills and experience, please get in touch immediately with an up-to-date copy of your CV or contact Adam on 01183 366 100.

£70K - £85k plus £6k car allowance 10 % bonus and 10% Pension An exciting opportunity has arisen for an experienced Plant / Production Manager to lead operations at a Chemical industrial manufacturing site. You will play a key leadership role within a site team of around 60 ( 3 Shift managers) , responsible for delivering safe, efficient, and compliant operations while driving continuous improvement and fostering a high-performing culture. Our client is a recognised name within the industrial manufacturing sector, known for their strong values and commitment to staff retention and employee development. What You'll Be Doing • Lead day-to-day production and maintenance operations on site, ensuring safety, environmental and performance standards are met or exceeded., • Champion HSE culture, leading by example and ensuring compliance with relevant regulations and internal systems (ISO standards, risk assessments, audits)., • Manage relationships with key internal and external stakeholders, including direct negotiation and engagement with trade unions., • Oversee plant performance, resource planning, and infrastructure reliability to ensure consistent delivery to customer and business expectations., • Drive team development, motivation, and succession planning across a diverse, skilled workforce., • Lead site safety committees, emergency preparedness, and continuous improvement projects across production and site management., • Manage budgets, KPIs and ensure reporting, compliance and plant standards align with wider business goals. What You'll Bring • Proven experience as a Plant or Production Manager within a COMAH, chemical, process, heavy industry, paper&pulp, Renewables or other industrial manufacturing sites., • Strong Health, Safety, and Environmental (HSE) focus, with a track record of driving a safety-first culture., • Experience in managing trade union negotiations and fostering positive industrial relations., • Excellent leadership and interpersonal skills with a track record of engaging and developing teams., • Strong operational, strategic and analytical thinking – able to balance technical and people leadership. This role is 70 % People management, • HNC / HND or equivalent in Engineering or a related technical field is preferred, but equivalent experience will be considered.

To succeed in this role, you’ll be a skilled Post Producer position ideally with experience of working on studio entertainment shows and/or factual content. As a Post Producer, you will be responsible for driving client retention and acquisition ensuring exceptional customer care at every stage of

Event Sponsorship Manager Location: London (Hybrid): 3 days in-office Contract: 12 months Travel: Potential travel to UK and US event locations About the Role We are seeking an experienced and creative Event Sponsorship Manager to join the team at a world-renowned events and information services organisation. This new role has been created to support the growing complexity and creativity of our clients sponsorship offerings, ensuring seamless delivery and exceptional sponsor experiences at their flagship events. You will act as the vital link between sales, event management, and sponsors-translating sponsorship agreements into actionable fulfilment plans, overseeing delivery, and ensuring every commitment is met to the highest standard. You'll also play a key part in evolving the sponsorship packages, working closely with both UK and US teams. Key Responsibilities • Sponsor Fulfilment: Track and execute all sponsorship deliverables from signing through completion, ensuring sponsors receive the value they paid for., • Customer Facing: Join sales on calls to understand sponsor objectives and present creative solutions., • Project Management: Create and manage fulfilment schedules, assign tasks, and monitor progress across pre-event, on-site, and post-event periods., • Quality Control: Ensure all deliverables meet quality standards and sponsor expectations., • Sponsor Communication: Provide regular updates and performance reporting to sponsors., • Innovation: Ideate new sponsorship concepts and activations that enhance sponsor visibility and attendee experience., • Collaboration: Work with Event Management, Account Managers, Marketing, and Operations to deliver on all sponsorship elements., • Demonstrable experience in large-scale or B2B events/exhibitions., • Strong organisational and time management skills., • Excellent communicator with a talent for building relationships., • Creative mindset with the ability to develop and articulate engaging sponsorship activations., • Detail-oriented and adept at tracking multiple deliverables., • Proficient with spreadsheets and project management tools., • Able to balance creativity with operational and budgetary realities. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Connect To Work service in Merton. Sounds great, what will I be doing? We are seeking a dynamic leader to manage and supervise IPS Employment Specialists, ensuring the delivery of high-quality, evidence-based employment support. In this role, you will uphold IPS fidelity principles, organisational policies, and commissioner requirements while driving team performance through supervision, mentoring, and regular reviews. You will foster a positive, inclusive culture, oversee recruitment, induction, and ongoing training, and work closely with clinical teams to integrate employment support into treatment pathways. Building strong relationships with employers, partners, and community organisations will be key to promoting inclusive employment opportunities. Additionally, you will monitor data quality, service outcomes, and compliance, providing reports and driving continuous improvement. The role also involves ensuring adherence to safeguarding, equality, data protection, and health and safety policies, supporting employer engagement strategies, job retention, and workplace adjustments, and contributing to service design and innovation. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We are looking for a candidate with experience delivering or managing employment services, ideally within mental health or primary care settings. IPS training is desirable, though a willingness to complete it is essential. You will have proven skills in managing in-person teams, including supervision and performance management, and a track record of meeting service targets and quality standards. Strong stakeholder engagement and partnership-building experience is key, alongside the ability to improve systems and processes for effective service delivery. Excellent IT skills, including Microsoft Office and database management, are required, as well as strong written and verbal communication skills and confidence in presenting to stakeholders. Coaching and mentoring abilities to develop staff, a person-centred approach, and a strong customer service ethos are vital. You should have an understanding of employment and mental health barriers, knowledge of safeguarding, equality, data protection, and health and safety, and awareness of the Equality Act 2010 and employment law. Evidence of ongoing professional development will be highly valued. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

If you’re commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. With over 900 employees and clients in more than 40 countries, the business is investing in it

As a Social Media Account Manager, you will develop and execute comprehensive social media strategies tailored to each client’s business goals, from brand awareness and engagement to lead generation and customer retention. Motor Socials is a creative social media agency specialising in the automot

They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics. Customer Success Manager – Shoreditch 2 days onsite - £

SaaS B2B Senior Account Manager. SaaS B2B Senior Account Manager. We now have an opening for a dedicated, experienced SaaS B2B Senior Account Manager that is responsible for strengthening existing client relationships to drive customer success, retention and upsells.

This is a hands-on, phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who lov. Our software powers intelligent vehicle pricing, inventory management, and customer retention strategies across thousands of users, with operations spanning

This is a pivotal role for a proven marketing leader who blends strategic vision with deep technical expertise across data, performance, and brand. As CMO, you’ll shape and execute the company’s marketing strategy—driving customer acquisition, retention, and engagement at scale. Yo

Account Manager Location: London, Reading or Staffordshire (Hybrid) Benefits: £40,000 - £50,000 + Double OTE and more We are looking for an Account Manager to join an exciting IT Services organisation. This is all about building long-term relationships and helping customers get real value from the cloud-based technologies provided. It’s a role for someone who’s proactive, commercially minded, and great at working cross-functionally. You’ll need to balance growing existing accounts with making sure clients are consistently supported and engaged – and that they’re always seen as easy to do business with. We are looking for individuals that have good experience within an MSP environment. What you’ll be doing: • Drive revenue growth and profitability across key client accounts., • Develop and execute structured account plans with clear short- and long-term objectives., • Lead cross-functional teams to identify opportunities and expand client engagement., • Maintain a strong understanding of client needs to support retention and uncover new business opportunities., • Build trusted relationships with key stakeholders, delivering value-driven solutions aligned with client goals., • Execute targeted campaigns and respond proactively to customer insights or churn indicators., • Collaborate with internal teams across Customer Success, Product, and Solutions to ensure satisfaction, retention, and achievement of commercial targets. What you’ll need: • Strong background in account management or B2B sales, ideally in the MSP space., • Experience working with SME or complex clients., • A commercial mindset with a focus on delivering value – not just hitting sales targets., • Confident communicator who can engage at all levels, including C-suite., • Able to juggle multiple priorities and keep everything moving without dropping the ball., • Comfortable using CRM tools (Salesforce, HubSpot, etc.) and MS Office., • You’ll need to be someone who takes ownership and genuinely cares about customer outcomes. What’s on offer: • A competitive base salary and uncapped commission structure., • The chance to work in a high-growth environment with lots of autonomy., • Supportive team culture and the opportunity to really make your mark. If you enjoy building strong relationships, solving problems, and growing accounts with a long-term mindset, I’d love to hear from you.

SENIOR WEBSITE MANAGER LONDON – HYBRID EXCELLENT SALARY PLUS BONUS AND OUTSTANDING BENEFITS Do you? • Do you thrive on making global websites perform brilliantly across multiple markets?, • Do you love interpreting data to make smarter, faster digital decisions?, • Do you have the leadership skills to inspire UX, UI, SEO and CRO specialists across the UK and overseas? If you’re passionate about driving visibility, engagement and conversion for a fun, travel brand — this could be the role for you. Our Customer: We’re thrilled to be EXCLUSIVELY recruiting a Senior Website Manager for a global travel brand recognised for its creativity, innovation, and community-driven spirit. With a strong international footprint and multiple geo-location websites, this business continues to dominate the direct-to-consumer leisure travel market — and this role is central to ensuring that success continues. Reporting to the Director of Acquisition & Retention (based overseas), this position leads a talented team spanning UX, UI, SEO and CRO across different time zones, supported by trusted SEO and CRO agency partners and a responsive, UK-based tech team. The company’s websites are built on Umbraco and currently undergoing a full replatform, offering the perfect opportunity to influence architecture, optimisation and future performance. It’s a fast-paced, collaborative environment that blends commercial focus with creativity — ideal for someone who understands how to connect with a youthful, experience-seeking audience through exceptional digital journeys. Job Description: As Senior Website Manager, you’ll be responsible for enhancing performance, engagement, and conversion across multiple international websites. This is a hands-on leadership role requiring strong digital expertise, analytical ability, and the confidence to drive continuous improvement. Key Responsibilities: • Lead and inspire a distributed team across UX, UI, SEO and CRO, located in the UK and overseas., • Oversee eight geo-located websites on Umbraco, ensuring consistent functionality, performance and brand integrity., • Partner closely with the UK-based tech team to deliver new features and updates quickly and efficiently., • Work collaboratively with SEO and CRO agencies to maximise organic visibility and conversion rates., • Develop and execute global SEO strategies encompassing technical, content and on-page optimisation., • Leverage analytics tools to interpret user data, identify opportunities and implement data-led improvements., • Manage continuous testing and experimentation programmes to optimise site performance and user journeys., • Ensure web experiences authentically resonate with the target audience and reflect brand tone of voice., • Collaborate with marketing, CRM, content and product teams to align digital initiatives with wider commercial goals., • Report on key site metrics including traffic, engagement, visibility and conversion. Experience Required: • Multiple Ecommerce website and SEO experience is a must, • Proven experience leading digital teams (UX, UI, SEO, CRO) across multiple regions or time zones., • Strong knowledge of technical SEO, content optimisation and conversion rate optimisation., • Experience managing or replatforming enterprise-level websites, ideally within Umbraco or similar CMS., • Exceptional analytical capability — able to translate data into meaningful actions and measurable results., • Strong communication and cross-functional collaboration skills., • Background in travel, lifestyle or eCommerce sectors highly desirable., • Confident managing external agencies and internal stakeholders., • A natural understanding of how to engage a younger, experience-driven audience through digital channels., • Flexibility to work across global time zones (team and reporting line are international). Benefits and Perks: • Excellent salary plus 20% bonus, • Hybrid working (London HQ), • Paid travel experiences to explore the product, • Annual remote working allowance, • Training, upskilling and career development, • Volunteering leave, • Pension scheme, • Gym and wellness benefits, • Mental and physical health support, • Memorable team events, • Childcare and commute benefits Click here to apply for this Senior Website Manager job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply., • If this role isn’t for you but you’d like to receive suitable job alerts, register now at ___., • Due to the large number of applications, we can only reply to candidates whose skills meet our customers’ needs — but we’ll keep your CV on file for future roles., • Please visit our website for our full privacy policy, which explains how we store and access your personal data and our promise never to share your details without prior consent.

Head of Client Development – ISS Facility Services UK & Ireland Location: London, with travel across the UK Full-Time | Competitive Salary | Permanent | Senior Leadership Role At ISS, we connect people and places to make the world work better. We’re a leading workplace experience and facility management company, providing placemaking solutions that help our clients achieve better performance and create environments where people can thrive. Our UK & Ireland Commercial team is responsible for delivering our ‘win, keep and grow’ strategy – ensuring we retain valued clients, expand our partnerships, and maintain market-leading success. To strengthen this mission, we’re seeking an exceptional Head of Client Development to lead a talented team driving our client retention and insight programmes. The Role: You will play a pivotal role in realising ISS’s growth ambitions by leading the delivery of our proactive client retention programme – collaborating across operational and commercial teams to create long-term, trusted partnerships. You’ll also oversee the development of our customer insight systems, tools, and processes – ensuring we use data and intelligence to make better business decisions, strengthen relationships, and enhance service performance. Key Responsibilities: • Lead and continuously improve our KEEP@ISS client retention programme across all business units and key accounts – including healthcare, government, professional services, infrastructure, production, and banking., • Design and implement retention plans in collaboration with Key Account Managers, Operations, and the wider Commercial team., • Manage client insight initiatives including CRM development, market research, and satisfaction surveys., • Advise on Key Account Development Plans, identifying risks and opportunities through effective reporting and stakeholder engagement., • Use data and insight to drive improvement across our commercial lifecycle and business processes., • Collaborate with ISS Group counterparts globally to share knowledge, standardise processes, and embed best practice., • Lead, coach, and develop the client retention, CRM, and sales operations team – ensuring clear objectives, performance accountability, and personal growth. About You: You’re a strategic and proactive leader, comfortable operating in a complex environment and passionate about building strong, long-term client relationships. Essential Experience: • Proven track record in operational delivery and/or commercial development of large, complex outsourcing contracts (FM, property, or hospitality sectors preferred)., • Experience leading client retention through the full contract lifecycle – from engagement to retender., • Deep understanding of the FM market, service lines, and commercial models., • Skilled in managing customer data and insight programmes (CRM, surveys, market intelligence)., • Strong stakeholder management – influencing at all levels, including C-suite., • Proactive, hands-on leader with strong coaching, communication, and analytical skills. Why Join ISS: At ISS, you’ll be part of a global community that believes in making a difference. Every day, our people care for the places where millions live and work – creating better experiences for clients, communities, and the planet. We offer a collaborative, inclusive, and purpose-driven environment where your ideas and leadership can have a real impact. Join us, and help shape the future of client excellence at ISS. #ISSGreatPeople #ISSTalent #PeopleMakePlaces ISS is proud to be a diverse and inclusive employer. We welcome applicants from all backgrounds and celebrate the creativity and strength that diversity brings. To apply or learn more, please get in touch today.

£35,000 + Bonus + Hybrid + Career Progression Are you an experienced B2B sales professional looking for your next step in a respected, well-established technical business with exceptional career progression and a global footprint? This is a fantastic opportunity to join an international manufacturer and solutions provider supplying high-quality cable, connectivity and industrial products. As a result of impressive commercial growth and internal promotion there are clear pathways for development, including senior sales roles, technical routes and international opportunities across the wider global group. If you want to build a long-term career with a supportive employer known for developing people (some team members have 30 years' service), this role offers exactly that. Joining a growing Technical Inside Sales team, you'll play a key role in managing, developing and retaining customers. Key Responsibilities • Respond to inbound enquiries, leads and RFQs, • Carry out warm outbound follow-ups to lapsed, dormant or partially engaged customers, • Close sales via email, webchat and phone - no cold calling!, • Provide presales support, product advice and quotation generation, • Promote digital self-service channels (E-shop) and assist customers who need additional support, • Maintain accurate CRM/ERP records (SAP or similar), • Ensure all inbound enquiries are followed up within 48 hours, • Work closely with technical, customer service and field sales colleagues to maximise opportunities This role is well suited to someone who enjoys consultative selling, solving customer problems and working with warm, engaged prospects. You'll be office-based for your first six months (probation and onboarding), after which you can work two days from home. It's a collaborative environment with plenty of cross-functional support and shared ownership of customer success. Skills & Experiences • Experience in B2B technical sales, internal sales or account management, • Strong customer service, relationship-building and commercial awareness, • A proactive and resilient approach with confidence in managing your own pipeline, • Experience with SAP, or similar ERP/CRM platforms (preferred), • Experience in cable, electrical or aligned industrial sectors (ideal but not essential) You'll enjoy a comprehensive package, including: • Private healthcare via Benenden Health, • Life Assurance Scheme, • Critical Illness Scheme, • 20 days' holiday + Bank Holidays +3 days Christmas closure, • +1 day per completed service year (up to 25 days), • Free onsite parking & a 30 second walk to train links, • Hybrid working after probation - 3 in the office, 2 remotely, • Clear development routes, annual reviews and a "Level Up" career progression programme, • International mobility options within the wider global group This is a rare opportunity to develop your career within a respected and growing organisation where the sales team enjoys excellent long-term retention, progression is structured, transparent and genuinely achievable. You'll gain exposure to a wide range of technical, commercial and even international pathways, giving you the scope to grow far beyond the core role. If you're ambitious, customer-focused and ready for a career-defining step forward, we'd love to hear from you. Apply now!

Founded in 1875, the Nicholls and Clarke Group has grown to become the UK’s largest national manufacturer and distributor of fine-quality sanitary ware, ceramic and porcelain tiles, Nicobond tile adhesives, grouting compounds, architectural ironmongery, and general hardware. Being field based, you will not be situated in an office, although you will have a main distribution centre that will support you and help you grow your sales. This Sales Representative role involves managing our customers in Northwest & Southwest London selling them our extensive range of high-quality light side building products. Part of the role is also to find and bring on new customers which will attract additional bonuses. Please note that this field-based sales role is in Enfield/ North London/ Northwest London & parts of Southwest London and West London postcodes. Role responsibilities for the Sales Representative • Manage your allocated region manage and grow sales with our existing customer base as well as bring on new customers, • Visiting clients at the office and site level, • Ensuring business continues to grow, • Maintaining a sense of enthusiasm and commitment, • Providing consistent, excellent customer service What will you sell and to whom? • You will be selling domestic and commercial sanitaryware, • Our Phlexicare range offers independent living products including level access and wetroom showering products., • Ceramic and porcelain tiles, Nicobond adhesives, grouting compounds and screeds, tiling systems, and wet rooms., • Decorating products including paint and decorating sundries, • Architectural ironmongery and general hardware, • Our customer base includes Building Contractors, Maintenance Companies, Disabled Adaptation specialists, Regional House Developers, Housing Associations, and Local Authorities. Requirements for the Sales Representative: • Previous experience within a similar field-based sales role, • Prior experience within the construction industry preferred commitment to excellent customer service, • Friendly, engaging, and approachable, • Happy to travel daily to client sites, • Passionate about bringing in new business, • Excellent communication and interpersonal skills, • Target driven, • A professional and positive approach, • Good team player, • Attention to detail Benefits: • Comprehensive Induction training, • Ongoing training that focuses on the features, benefits, and installation of our products and how best to sell them, • Competitive salary package, • Uncapped Quarterly Bonus and Annual Bonus Schemes, • Company car, • Mobile and laptop, • Company Pension Scheme, • Private Healthcare Insurance, • Holiday entitlement, • UK based company, • High employee retention If you would like to be considered for this exciting opportunity, please email a copy of your CV to: Please include the job vacancy you would like to apply for within the email's subject line. Join Our Team and become a part of the Nicholls & Clarke Family.

Introduction This is a business that blends science with sales impact, helping organisations make smarter people decisions through award-winning talent assessment technology. They’re growing fast and are now looking for an Account Executive to help drive success across their SMB client base, converting opportunity into measurable results. Role Overview: • Location: South West London (Hybrid), • Package: Competitive salary + Bonus + Benefits, • Qualifying inbound leads and converting them into revenue opportunities., • Running full sales cycles, from first contact to close, across SMB accounts., • Proactively generating new business through outreach, follow-ups, and campaign engagement., • Managing a portfolio of small to mid-sized clients, driving retention, upsell, and cross-sell activity., • Maintaining accurate pipeline management in HubSpot and forecasting performance., • Collaborating with Marketing, Product, and Customer Success to ensure a seamless client journey., • 2–4 years’ experience in B2B sales or account management (HR/Rec tech, SaaS, or professional services ideal)., • Proven ability to manage multiple short-cycle deals and maintain a strong conversion rate., • Skilled communicator with consultative selling and presentation experience., • Commercially driven, organised, and confident meeting monthly and quarterly targets., • Comfortable using CRM tools (HubSpot preferred) and interpreting data to drive decisions., • Join a respected, data-driven brand leading innovation in talent assessment., • Clear progression path and exposure to a high-performance sales environment., • Hybrid working and a culture built on collaboration, fairness, and development., • Opportunity to work with cutting-edge products, including next-gen AI-driven platforms. We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

TPI Key Account Manager - Salary (DOE) Are you a commercially astute energy professional with a passion for building lasting partnerships across the UK’s Third-Party Intermediary (TPI) network? This is an exciting opportunity to join a fast-growing, forward-thinking energy supplier at the forefront of innovation, flexibility, and sustainability in the I&C market. The Role- As a TPI Key Account Manager, you will be responsible for managing and growing relationships within the TPI channel, driving profitable sales, and ensuring the delivery of best-in-class service. You’ll play a pivotal role in developing and executing commercial strategies that strengthen market presence and align with long-term business objectives. Key Responsibilities- • Manage, nurture, and grow a portfolio of key TPI partnerships, driving high-value energy contract acquisition and retention., • Lead commercial negotiations to deliver structured, risk-managed supply agreements across flexible and fixed procurement products., • Identify opportunities for mutual growth through cross-selling, innovative pricing solutions, and tailored energy management offerings., • Collaborate with internal pricing, operations, and risk teams to ensure seamless contract delivery and exceptional customer experience., • Provide market insights and intelligence to help shape strategic decisions and optimise channel performance., • Represent the business at industry events, fostering strong relationships and enhancing brand credibility within the TPI community. About You- • Proven experience in the UK I&C energy market, ideally within TPI account management or business development., • Strong understanding of energy procurement, pricing structures, and contract negotiation., • Excellent stakeholder management skills with the ability to build trust and influence across all levels., • Commercially driven, analytical, and capable of identifying opportunities for growth., • Passionate about delivering customer-focused energy solutions and supporting clients on their sustainability journeys. What’s on Offer- • A dynamic, collaborative culture where innovation and performance are recognised and rewarded., • Competitive salary, • Hybrid working model with flexibility and autonomy., • Opportunity to make a tangible impact in a rapidly evolving, sustainability-focused business.

JOIN HexClad | We’re HexClad — the hybrid cookware brand changing the game in kitchens around the world. From bootstrap beginnings to Gordon Ramsay’s stamp of approval, we’ve grown into a pre-IPO, omnichannel powerhouse disrupting the outdated cookware space. We believe food is at the heart of every meaningful moment, and we design products that elevate that experience — whether you’re a home cook or a professional chef. We've cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution. If you're passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply. YES, CHEF! | The Commercial Manager, United Kingdom drives HexClad’s online revenue growth across COUNTRY websites and Amazon channels. This role owns assortment, pricing, promotions, and P&L performance, developing strategies to optimize conversion, AOV, LTV, and MER. They identify and negotiate new partnerships and channels to expand HexClad’s market presence. Working cross-functionally with the EMEA Growth Hub and US teams, they ensure cohesive customer communication and brand consistency. This leader combines data-driven insights with commercial acumen to deliver profitable, customer-centric growth. Location | London, England Time Zone Expectations | GMT Details | Full Time- Exempt Reporting to | Country Manager, UK+I TASTE SUCCESS | As HexClad expands into new global markets, we’re looking for a commercially-minded leader to own and drive growth from the ground up. As Commercial Manager, you’ll be responsible for building sales strategies, developing key partnerships, and ensuring our product, pricing, and operations are set up for success. You'll work across business development, negotiations, and financial performance- aligning internal teams and external partners to hit ambitious targets. This role is ideal for someone who thrives on taking ownership, moving fast, and delivering measurable impact in new and evolving markets. The Commercial Manager will shape the market sales strategy, build key local partnerships, and align teams to deliver strong business results. This role is perfect for an e-commerce expert, someone who takes ownership, understands the brand, moves fast, and delivers measurable impact in our markets. Sales: Building and leading sales strategies, managing key partners, defining and managing measures to ensure revenue growth. Managing assortment, pricing, and supply. • Driving top-line net revenue for HexClad with a key focus on EU / UK Websites and Amazon., • Core KPIs: Conversion, AOV, LTV, MER, • Lead Price & Promotions requirements and supply to hit sell-thru requirements, • Brand and Category analysis to propose the most powerful promotions and commercial “events”, • Develop new revenue stream strategies to optimise the website and amazon in line with growth KPIs, • Owner of assortment and business requirements of visual merchandising of the sites, from product detail pages to developing engaging content to drive SEO, via successful cross-functional collaboration with the marketing team working collaboratively with the EMEA Growth Hub and US central teams., • Ensure consistent and co-synched Customer communications on the website and through strategic channels, by collaborating with Digital Touchpoint leads within the EMEA Growth Hub. Business Development: Identifying new opportunities, partnerships, and channels; negotiating deals to fuel growth. • Own and manage platforms, incl. maintenance of existing and future new revenue streams etc. e.g. Amazon with the EMEA Hub., • Open new strategic channels and B2B partnerships, • Make HexClad websites and platforms famous with our partners at being the best in class for eCommerce, • Positively impact and influence internal stakeholders and external partners, • Negotiating agreements and contracts with customers, suppliers, or partners are commercially sound and reduce risk. Financial Performance: Monitoring budgets, pricing, margins, and forecasts to keep projects or products profitable. • Own relevant GL and channel P&L with Country Manager oversight., • Work with finance and demand planning for budgets, forecasts and best estimate landings., • Unlock Customer Insight, Marketing Insight, Business Insight and share business requirements with growth team to optimise of activations, • Provide expertise on current eCommerce industry best practice to drive margin-efficient growth Cross-Functional Coordination: Aligning sales, marketing, operations, and finance teams behind commercial goals. • Ensure consistent and co-synched Customer communications, • Work closely Team members to unlock insights across customer, marketing, and business functions, • Think like a customer, all the time, every day (customer-centric alignment across functions), • Keep up to date with eCommerce & CRO / Trading best practice through training and research (to share learnings cross-functionally) Requirements • A proactive digital native, with experience managing / leading digital retail / eCommerce; a ‘natural shopkeeper’; fixated on delivering your promise to the customer., • 5–7 years experience in commercial roles, business development, sales, or general management, • Proven experience launching or scaling brands in new geographies or channels., • Working knowledge of new revenue streams, such as upsell/cross sell techniques/subscription., • Strategically minded and understanding of marketing strategies: Acquisition, Retention (loyalty, churn rates), Community Management all data driven., • Strong negotiation and relationship management skills., • Can-do attitude, Hands-On, doer and entrepreneurial mindset combined with strong analytical skills., • Highly analytical and comfortable using data to make decisions., • Excellent communicator, collaborator, and project manager. Result-oriented temperament. Influencing skill, natural leadership to inspire and impact organization positively., • Commercially minded with a deep understanding of revenue growth levers, P&L management, and pricing strategy., • Experience in consumer products, eCommerce, or premium/lifestyle brands is a plus., • Ability to travel as needed for market visits, partner meetings, or launches., • German and English fluent., • Love of food and cooking! Cooking skills and/or experience in the culinary industry are a plus. SHARED MEALS | The role is great, and there’s more in it for you! Compensation | Exact compensation may vary based on skills, experience, and location. Bonus | Annual bonus potential Time Off | A country specific approach to your time off Cookware | Upgrade your home with employee perks • Seniority Level, • Mid-Senior level, • Industry, • Manufacturing, • Marketing Services, • Consumer Services, • Employment Type, • Full-time, • Job Functions, • Management, • Marketing, • Advertising, • Skills, • Not specified

#JOBVACANCY Join Our Team B2B Account Executive Ready to grow your B2B sales or account management skills in an exciting food business? We’re looking for someone who thrives on building relationships, loves a sales target, and is just as comfortable picking up the phone as they are navigating a CRM. If that sounds like you—and you’re also keen to grow your skills in digital sales and ecommerce—this could be your perfect next role. The Role; As a B2B Account Executive at Vegetarian Express, your primary focus will be on account management—building strong relationships with our independent customer base to support retention, growth, and regular ordering. You’ll check in with customers, introduce new products, and help them get the most out of our service—while encouraging a shift toward self-serve ordering via our Shopify B2B platform. Telesales will play a supporting role where it adds value, whilst ensuring a convenient ordering experience through our digital online ordering platform. Reporting into the Head of Ecommerce & Independent Digi Plus, you'll also collaborate with our ecommerce and marketing teams to support digital campaigns, product launches, and seasonal initiatives—without needing to manage technical setup. This is a great opportunity for someone with a solid grounding in B2B sales who’s ready to grow their skills in a digitally enabled sales environment. About Us; Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses. We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it. What you need; • B2B Sales & Account Management: At least 1 years’ experience in telesales, account management, or sales support, ideally in foodservice, FMCG, or hospitality, • Proven Sales Ability: Able to influence buying behaviour, grow customer accounts, and consistently hit sales targets, • Commercial Communication: Clear, confident communicator who’s comfortable discussing pricing and commercial terms, • Digital Confidence: Experience using digital tools and platforms to support sales; Shopify experience is a bonus, • Team Player: Organised, proactive, and happy to collaborate across sales, ecommerce, and marketing What will differentiate you; • Background in foodservice, FMCG, or hospitality, • Experience with Shopify or other ecommerce/self-serve ordering platforms, • A real interest in how digital and traditional sales can work together In return we offer; • Competitive basic salary dependent on experience, • 25 days annual leave plus public holidays, • Annual leave purchase up to 3 additional days, • Health cash plan, • Pension, • Group Life Assurance, • We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme

Account Director - Enterprise Account Retention Location: UK-based, 2 days/week in London office + travel *Open to remote hire based on location About TekCor4 TekCor4 partners with the UK's largest automotive dealer groups and OEMs to transform aftersales operations through data-driven insights and marketing automation. We help our customers maximise service revenue, improve retention, and drive operational efficiency. The Opportunity We're hiring an Account Director to drive value and growth across our most strategic customer partnerships. You'll be the trusted advisor and primary relationship owner for major dealer groups, leading executive engagement, accelerating platform adoption, and identifying opportunities to expand our impact. You'll work at the intersection of customer success and commercial growth—ensuring our partners maximise ROI from TekCor4 while uncovering new ways to deliver value. You'll collaborate closely with Field Consultants (who handle site-level delivery) and coordinate with Sales, Product, and Programme teams. What You'll Do Build Strategic Partnerships • Manage a portfolio of Enterprise dealer group accounts, • Develop and maintain executive relationships (Group MDs, Aftersales Directors, Marketing Directors), • Lead quarterly business reviews with executive stakeholders, • Monitor platform adoption and usage to ensure customers realise maximum value, • Work with Field Consultants to optimise delivery and customer experience, • Identify opportunities to improve customer outcomes through deeper platform utilisation and service opportunities, • Identify expansion opportunities across new modules, additional sites, and use cases, • Build compelling business cases demonstrating ROI and strategic value, • Partner with Sales on growth initiatives including trials and features integration, • Own contract renewals with seamless execution and value demonstration, • Negotiate commercial terms in partnership with Legal and Finance, • Serve as voice of customer internally—bringing insights to Product, Sales, and leadership, • Partner with Programme Managers on OEM initiatives where relevant, • Collaborate across teams to resolve challenges and deliver exceptional outcomes What You Bring Must-Haves: • Account management experience: : 3-5+ years managing strategic B2B accounts; automotive industry experience (dealer or OEM) required, especially in an aftersales, DMS or CRM environment, • Relationship builder: Strong stakeholder management with C-suite executives; B2B SaaS or data platform experience a plus, • Customer-focused: Passionate about customer success and outcomes; experience with field-based delivery teams a plus, • Commercial acumen: Identify opportunities and build compelling business cases; especially the ability to demonstrate an understanding of aftersales operations and dealer economics, • Proactive communicator: Anticipate challenges and act early Success Profile: • Strategic thinker who sees the bigger picture, • Highly organised with strong attention to detail, • Collaborative team player across functions, • Calm and composed when managing complexity, • Curious, coachable, and growth-minded Compensation & Benefits • Compensation: Competitive base salary and performance bonus based on company, team, and individual achievements., • Generous benefits: 25 days annual leave, up to 6% pension scheme contribution from the company and other benefits like private medical insurance. Why Join TekCor4? • Impact: Partner with the UK's leading automotive groups on business-critical initiatives, • Autonomy: Trusted ownership of strategic relationships with room to shape approach, • Growth: Progression pathway as the company scales, • Team: Collaborative culture working alongside Field Consultants, Sales, and Product, • Product: Industry-leading platform that drives genuine customer value

London Wholesale Manager – Trading Post Coffee Roasters Employment Type: Full-time Salary: £40,000–£45,000 per annum + Uncapped Commission + Car Allowance (or Travel Card for London-based) Reporting to: Head of Sales Location: London + Field-based About Trading Post Coffee Roasters Trading Post Coffee Roasters is a dynamic and fast-growing artisan coffee company rooted in Brighton’s vibrant coffee scene. Since opening in 2017, we’ve grown to 12 coffee houses across Brighton and Sussex, each serving freshly roasted coffee, exceptional food, and crafted cocktails. We’re passionate about quality, sustainability, and community — sourcing, roasting, and distributing outstanding coffees from around the world. Our focus on excellence, consistency, and hospitality defines everything we do. Now, as we continue to expand nationally, we’re looking for an ambitious Wholesale Manager to help take our wholesale coffee program to the next level. Position Overview The Wholesale Manager will be a key driver in expanding Trading Post’s footprint across London and the South East. This role is 70% focused on new business development — winning new wholesale accounts — and 30% on nurturing and growing existing relationships. You’ll have the autonomy to identify opportunities, build strong relationships, and deliver on ambitious growth targets while working closely with our Head of Sales and roastery team to ensure Trading Post coffee is showcased in the best cafes, restaurants, hotels, and hospitality venues across the UK. Key Responsibilities New Business (70%) • Proactively identify and secure new wholesale partners across London, the South East, and beyond., • Build a consistent pipeline of prospective accounts and deliver measurable growth month-on-month., • Develop and deliver tailored proposals that highlight Trading Post’s quality, sustainability, and service., • Conduct coffee tastings, demos, and site visits to convert leads into long-term partnerships., • Represent the brand at industry events, trade shows, and networking opportunities. Account Management & Growth (30%) • Maintain and strengthen relationships with existing wholesale partners, ensuring customer satisfaction and repeat orders., • Collaborate with partners to improve menu quality, training, and coffee consistency., • Work with internal teams — including roasting, production, and logistics — to ensure smooth delivery and exceptional customer experience., • Track account performance, report on KPIs, and support retention and growth strategies. Qualifications & Requirements • Proven track record in B2B or wholesale sales, ideally within the coffee, foodservice, or hospitality industry., • Demonstrated success in new business acquisition and pipeline management., • Strong communicator with excellent relationship-building skills., • Highly organised, self-motivated, and target-driven., • Confident with CRM systems and Microsoft Office Suite., • Passionate about specialty coffee and sustainable sourcing. Benefits • £40,000–£45,000 base salary (depending on experience), • Uncapped commission — earn based on performance, • Car allowance or London Travel Card, • Company share option scheme after 1 year of service, • Career development opportunities in a growing national brand, • Employee discounts in-store and online, • Collaborative, creative, and supportive team culture Application Deadline: 15 December 2025

Subscriptions Account Manager, London (near Monument) On Site. £60-70,000 On target Earnings About us: Benchmark Mineral Intelligence (Benchmark) is the world’s leading IOSCO-regulated price reporting agency (PRA), proprietary data provider, and market intelligence publisher for the lithium-ion battery to electric vehicle (EV) supply chain. Our granular and expert focus on the entire supply chain makes us unique: from lithium and cobalt mining through to the manufacturing of cathode and anode functional materials, to battery cell and EV production. At Benchmark, we set the lithium industry’s agenda and benchmark its pricing. Our series of price assessments and data methodologies allow us to collect our proprietary data at source, creating data that is relied upon by the markets to make the multi-billion-dollar investment decisions that are driving the energy storage revolution. Benchmark’s tireless and methodical data collection, coupled with in-house expert analysis, makes us unique in the 21st-century publishing space and the world’s most trusted energy transformation service. As a result, our services are relied upon by major actors in the EV supply chain, we have testified to the US Senate multiple times and advised The White House, The Pentagon, and major government agencies around the world. Purpose: As an Account Manager, you will be entrusted with a portfolio of strategic customers. Your remit is to manage, grow, and develop long-term relationships with these accounts, ensuring maximum customer value and commercial growth. This is a role that demands a balance of strategic thinking and commercial execution. You will be expected to deeply understand customer priorities, proactively anticipate their evolving needs, and deliver tailored solutions that reinforce Benchmark’s position as a trusted partner. Success in this role will be measured by customer retention, account expansion, and delivering meaningful strategic impact across your assigned accounts. Responsibilities: • Own and manage the commercial relationship with an assigned portfolio of subscribing customers., • Achieve and exceed retention and growth targets for your accounts., • Act as the primary point of contact for key customers, building strong, senior-level relationships and ensuring exceptional customer satisfaction., • Proactively uncover opportunities for account growth through a consultative, insight-driven approach., • Maintain accurate and timely records of customer engagement using the CRM system., • Collaborate with internal stakeholders (Product, Research, Commercial, Marketing) to ensure customer needs are met and opportunities capitalised on., • Provide structured feedback to Product Managers and senior leadership, feeding into product development and market positioning., • Stay ahead of industry and market trends to articulate Benchmark’s expertise and relevance to customers., • Ensure all sales administration and forecasting is completed promptly and accurately in line with business reporting requirements. Qualifications / Experience: • 2-3 years of experience in a Account Management, or subscription sales role., • Proven track record of account retention, growth, and strategic relationship development., • Experience working with corporate clients across multiple levels, ideally including senior executives., • While specific industry knowledge is not a prerequisite, experience in price reporting, data subscriptions, or a consultative sales environment is highly advantageous. Personal Characteristics • Commercially astute: able to balance growth opportunities with customer value delivery., • Strategic thinker with the ability to go beyond transactional sales and build long-term partnerships., • Excellent communicator (written and spoken), confident engaging at executive level., • Strong organisational skills and the ability to manage multiple priorities while meeting deadlines., • Independent, agile, proactive, and accountable while also collaborative as part of a high-performing commercial team., • Adaptable, flexible, and driven to continuously improve systems, processes, and outcomes., • Naturally people-focused with the ability to influence, negotiate, and inspire confidence in clients. Benefits include: • Competitive Salary & Commissions, • 25 Days Holiday (fixed) + 1 day off for your Birthday, • 2 Mental health days per year, • Statutory Pension Contribution, • Staff social events

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Technical Account Manager The Role Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation. You will champion client needs, build lasting relationships, and position the company as a trusted technology partner in achieving clients’ business goals. The role blends client relationship management, technical consultation, and strategic account planning to ensure high levels of satisfaction, retention, and revenue growth. Key Responsibilities • Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually., • Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams., • Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated., • Revenue & Contract Management: Support contract renewals, identify account growth opportunities, and protect recurring revenue streams., • Service Improvement: Relay feedback between clients and internal teams to drive enhancements in service quality and delivery., • Product & Service Updates: Keep clients informed about new products, services, and relevant upgrades to ensure ongoing value., • Marketing & Communication: Collaborate with the marketing team on client engagement campaigns, newsletters, and business updates., • Business Development: Identify and develop new business opportunities within existing client accounts and potential prospects., • Procurement Support: Work with procurement to issue accurate sales orders, proposals, and manage invoice queries efficiently., • Compliance & Cybersecurity Support: Assist clients with cybersecurity and compliance initiatives, such as risk management and regulatory documentation. Key Objectives and Success Criteria Client Satisfaction and Retention: • Maintain a client satisfaction score of 90% or higher., • Ensure account plans and risk registers are maintained and actionable for all clients., • Recommend and oversee at least five technical upgrades or service enhancements annually., • Conduct regular business reviews, presenting insights and strategic recommendations., • Suggest continuous improvements for internal processes and client systems., • Maintain accurate and up-to-date client information in all internal platforms. Skills and Experience • Previous experience in B2B account management or client relationship management, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong communication, interpersonal, and presentation skills, adaptable to technical and non-technical audiences., • Numerate and commercially aware, with confidence in discussing pricing and financial information., • Proactive, organised, and client-focused, with a track record of delivering exceptional customer experiences., • Familiarity with IT systems, cloud services, and managed support environments.

Senior Retention Manager Reporting to our Head of Growth Hybrid - 2-3 days a week in our Canary Wharf Office About us Frive stands for Food to Thrive - we help busy people thrive not only because our meals are healthy, balanced and made with 100% whole foods/ natural ingredients, but also because they’re ready to heat and eat in minutes - saving you an hour a day, or up to 7 hours a week, for what matters most.We're the UK's highest-rated meal prep brand, with over 20 million meals delivered, and we’re just getting started. Now we’re looking for a Senior Retention Manager, you’ll own the strategy and manage the execution of retaining customers, improving their LTV and maximising reactivation rates. We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness Mission: To make healthy eating convenient, delicious and accessible, whilst championing locally sourced and organic ingredients. Vision: To inspire a global shift towards a healthier society by changing eating habits and restoring food to its purest form. Values: Empowerment: We empower our people to make strong, independent decisions with confidence Transparency: We share information openly and with intention Open Communication: We communicate directly and honestly High Performance: We foster an environment that attracts, retains, and rewards high performance Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity Impact As Senior Retention Manager at Frive, you’ll own the strategy and manage the execution of retaining customers, improving their LTV and maximising reactivation rates. You’ll build and manage a growing CRM function, including two CRM Managers; one focused on Retention and one on Reactivation, Leads and Referrals. Working cross-functionally across our Brand, Product, CS, Ops and Data teams, you’ll combine strategic direction with hands-on execution to create a best-in-class lifecycle programme that step changes customer retention rates and drives significant business impact. About You • You bring 8 years of experience in lifecycle marketing, with a proven track record of reducing churn, maximising rebill rates and driving profitable growth. Ideally, you’ve developed these skills in a DTC subscription business, where you’ve turned customer insights into measurable commercial impact., • You thrive in fast-paced, high-growth environments and care deeply about delivering results that matter. Highly data-driven and organised, you know how to influence both peers and senior stakeholders to make the right changes to hit retention goals., • You understand that churn reduction isn’t always straightforward; it takes creativity, problem-solving, and calculated risk-taking to unlock step-change improvements., • You’re as comfortable rolling up your sleeves as you are leading and developing a team, inspiring those around you to hit ambitious goals and enjoy the process along the way! Responsibilities Retention Strategy & Ownership • Own Frive’s end-to-end retention strategy, defining key lifecycle stages, identifying churn drivers, and setting ambitious yet achievable targets for rebill rate, LTV, and customer satisfaction., • Build a data-informed roadmap to strengthen customer loyalty and profitability, balancing short-term revenue impact with long-term brand equity. Lifecycle Campaigns & Execution • Translate retention strategy into actionable campaigns, automations, and customer experience initiatives across both digital and physical touchpoints., • Empower and guide your two CRM Managers (Retention, Reactivation, Leads & Referrals) to design and launch new experiments, A/B tests, and optimisations that drive measurable outcomes., • Champion an ‘always-on’ testing culture, leveraging new technologies (including AI) to enhance efficiency, personalisation, and the sophistication of Frive’s churn reduction and retention initiatives. Customer Data, Insights & Research • Take full ownership of Frive’s quarterly customer survey, collaborating with Growth, Brand, Product, Customer Service, NPD and Ops to define the right questions that uncover actionable insights., • Analyse and synthesise results, identifying key behavioural and attitudinal trends, and present recommendations to senior leadership., • Partner with our Data Analysts to develop the right set of data visualisation and analysis tools and workstreams that surface key behavioural trends and early warning signals, enabling proactive action to capitalise on growth opportunities or address emerging churn risks., • Work with Data Analysts to develop and refine a churn model to enable better forecasting and an LTV model to enable better business decision-making., • Turn feedback into a prioritised short-, medium-, and long-term retention roadmap that directly influences business strategy and product development. Cross-Functional Collaboration • Partner closely with Customer Service, Operations, NPD, and Digital Product teams to identify friction points and opportunities for improvement across the end-to-end customer experience., • Lead cross-functional projects to test and implement initiatives that reduce churn, from delivery experience enhancements to product innovation and digital UX optimisation. Performance & Continuous Improvement • Regularly review performance data across CRM, cancellation flows, Customer Service, weekly customer cohorts, TrustPilot and other customer experience metrics to identify high-impact opportunities., • Champion a culture of continuous learning through experimentation, insight sharing, and collaboration - always looking for smarter, more efficient ways to drive loyalty and long-term value. Skills & Behaviours Required • Retention expertise - proven experience in lifecycle marketing and subscription growth, with a strong grasp of churn drivers, LTV, and customer psychology., • Analytical and commercial mindset - data-driven decision-maker who identifies pain points and growth opportunities, develops smart solutions to test quickly, and prioritises initiatives with the greatest commercial impact., • Previous hands-on execution - proficient in ESPs like Klaviyo, with experience building and optimising email and SMS campaigns, automations, and segmentation. Experience with app push notifications is a plus, but not essential., • Leadership and collaboration - experienced people manager who builds high-performing teams and works cross-functionally with Product, Brand, Ops, NPD and Customer Services., • Curious and innovative - thrives in a test-and-learn culture, exploring new ideas and technologies (including AI) to improve efficiency and personalisation., • Customer-first communicator - clear, engaging communicator who turns data into stories and decisions, always focused on delivering value to the customer whilst hitting ROI targets., • Organised and adaptable - detail-oriented, structured and disciplined, excelling in a fast-paced, evolving environment., • Growth mindset - proactive, positive, and driven to improve, constantly seeking smarter ways to grow Frive’s customer loyalty. Staff Benefits: Private Medical Insurance (provided by Vitality) 25 days Holiday + Public Salary Sacrifice Pension Bonus (paid out twice a year) 50% Discount on our amazing food Enhanced mat/pat leave Mintago Financial Wellbeing Platform – includes workplace mental health support via MIND, Free Financial Service Advice and LOTS more What's next? If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision. The Process: Initial chat via Teams with our People Team – learn about our story and share yours Interview with our Head of Growth, Siobhan – focused on role expectations and capabilities In-person presentation showcasing your approach to Retention, delivered to Siobhan and Christian, our CMO

We are working exclusively with your client to find a remote Head of Sales. About: Our client is a market-leading SaaS conversion platform helping marketers turn passive website visitors into leads for sales teams. They accomplish this with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now time for them to bring in a new sales leader to look after the UK sales team. Key Highlights: • Consistently growth year-on-year, they went from £100k ARR to £2.5m ARR in 2.5 years., • Large TAM which includes B2B2B and B2B2C sales - currently their market is split 75% and 25% respectively., • Serving the SMB and lower mid-market segment where your clients will have between 50 and 150 employee headcount., • Average order value of £18k ARR and a 45-day deal cycle., • Opportunity to lead a team of 10 which includes AEs, SDRs and an SDR lead., • A strong culture of internal promotions. A number of SDRs have been promoted, and the previous Head of Sales was promoted to VP. In the long term, this role could lead a team across Europe., • Solid team attainment of 85% in 2024, and Q1 2025, they averaged 92%!, • Achievable targets of €250k ARR per rep and a strong commission plan heavily incentivises over-attainment., • They have a strong inbound function and marketing team, which currently helps with the bulk of pipeline generation. They have a marketing and customer success team of 19 people., • Recently acquired to now total nearly 300 staff. You will have stability and resources from day one., • £80k base + 50% OTE + other benefits to be discussed. The Role: • Developing, implementing and executing a new outbound strategy for your AE team. The goal is to have 30% of leads come through direct outbound., • Coaching and mentoring your AE and SDR team to be as productive as possible. The management culture is “coach-first,” so you will be expected to join sales calls, revise proposals, listen to call recordings etc, so you can provide constructive feedback to your teams., • Closely working with the SDR team to stay on top of KPIs and quality leads - the VP believes in high-activity outreach through cold calling., • Strengthening deal conversation rates through the further implementation of MEDDPICC and the Challenger sales methodology. They are also bringing in SPIN sales. This will also mean developing your skills to pass on the learnings!, • Working with your team to ensure they hit their targets will allow you to hit your targets., • Conducting weekly 1-2-1, performance reviews and live coaching sessions to ensure your team is engaged, aligned and motivated to continue performing., • Meeting the business's KPIs. In addition to sales targets, this would include engagement scores and employee retention., • Regular travel to national events where you will exhibit the platform and generate leads., • Collaborating with the wider commercial team (marketing, customer success, rev ops, product and HR) to further build a robust GTM function., • Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategic planning and they need good data to make well-informed decisions. Requirements: • At least 18 months of management experience, including the role of “team leader” or above., • A management style centred around being a coach first with tangible examples., • A proven outbound prospector with a strong understanding of the techniques required to drive pipeline, this can be proven as an individual contributor or manager., • At least 4 years working in a SaaS company where you have at least one example of a 12+ month tenure in an SMB to MM business., • Self-started and a proven track record of achieving against quota as an individual contributor or manager., • Data-driven and able to use CRM information to make well-informed decisions., • Professionally trained and have leveraged sales frameworks such as MEDDPICC, Challenger or SPIN., • Excellent written and verbal communication is essential, you will be liaising with top executives., • Able to work remotely and strongly willing to travel to events - they have 20+ per year., • Excited by a fast-paced and dynamic startup environment. Benefits: • £80k - £90k base + 50% OTE., • Remote working., • Other benefits TBD.

Job description: Job Title: Sales Supervisor Reporting to: Chief Commercial Officer (CCO) Department: Sales About the Role We are seeking an ambitious and motivated Sales Supervisor to join our growing car supermarket based in Watford (stocking 1,300+ used vehicles). This role is an excellent opportunity for someone looking to progress their career while focusing on driving sales performance, second-facing customers to upsell products, and motivating the team to hit appointment and sales targets. As the Sales Supervisor, you will work closely with the Sales Controllers to ensure team efficiency and profitability, with a particular focus on maximising finance and insurance (FCI) products. You will also play a key role in motivating sales executives to maximise their performance and ensuring weekend operations run smoothly. This role is a stepping stone towards a Sales Controller position. Responsibilities • Second-Facing: Proactively second-face customers to upsell FCI products, ensuring all opportunities are maximised., • Team Motivation: Drive the sales team to generate appointments, close deals, and meet daily/weekly targets., • Performance Monitoring: Assist in monitoring individual and team performance, offering mentoring and guidance to improve results., • Target Achievement: Support in setting and delivering sales volume and profitability targets for the team., • Finance Management: Occasionally process and chase finance proposals to support swift and efficient deal closures., • Customer Retention: Deliver a first-class customer experience, addressing customer needs and concerns promptly to ensure retention and satisfaction., • Compliance: Ensure all sales processes comply with regulatory standards and company procedures., • Sales Reporting: Provide daily performance updates and assist the Sales Controller in reporting key metrics. About You • Previous experience in a sales leadership role within the motor industry is preferred., • Proven ability to upsell products, particularly finance and insurance (FCI), to maximise profitability., • Strong leadership and training skills with the ability to inspire a team to perform at their best., • Excellent communication and second-facing skills to assist the team in closing deals., • Well-organised with a focus on driving processes, improving team efficiency, and achieving set targets., • Results-driven, with the ability to thrive under pressure and lead by example., • Willingness to work every Saturday and Sunday as part of your regular schedule. The Package • Basic Salary: Up to £25,000 per annum, • On Target Earnings (OTE): Up to £79,000 (performance-based bonuses) The Hours • Monday - Friday: 09:00 - 18:00 or 12:00 - 21:00, • Saturday: 09:00 - 18:00 or 12:00 - 21:00, • Sunday: 10:00 - 17:00 (Mandatory), • Week 1: 1 weekday off, • Week 2: 2 weekdays off Why Join Us? This is an exciting opportunity to play a pivotal role in one of the UK’s leading car supermarkets, with a strong focus on growth and career development. If you are a sales-driven professional looking to step up into leadership and contribute to a high-performing team, we want to hear from you! Job Type: Full-time Benefits: • Company events, • Employee discount Experience: • Sales management: 1 year (preferred), • Car Sales: 2 years (required) Work Location: In person

Work with a fast-growing, innovation-led skincare brand as their Global Sales and Education Account Manager in London. The Role You’ll take full ownership of retail performance, team development, and operational excellence across all national accounts; you’ll be the pivotal link between the brand and its retailers, ensuring every touchpoint dazzles and drives sales. Key Responsibilities: • Develop and implement plans that meet or exceed the retail sales targets in each account and for the UK in total, • Analyse Retail Sales Performance and identify actions to optimise results to include daily and weekly sell thru reports, planning of weekly retail sales targets and tracking of individual Beauty Advisors’ sales performance, • Submission of NSV orders and tracking of tester & sample usage, • Feedback on consumer reaction and questions to the wider team, • Recruitment and retention of best-in-class Beauty Advisors, • Building Beauty Advisor relationships to motivate and inspire them to achieve their retail sales targets, • Building an effective working relationships including store retail sales management, merchandising teams to capitalise on all opportunities to grow the brand, • Deliver engaging and informative training sessions for all retail staff on product knowledge, brand story, customer service experience and selling techniques, • Partner with the Stores to create visually compelling displays that reflect the brand’s DNA, • Ensure adherence to all brand guidelines and standards in all accounts, • Ensure best standards of customer skin care consultation using unique skin scanner and skin quiz technology, • Plan and execute in store events to drive traffic and awareness Sound like you? Our ideal candidate is a proven retail powerhouse who brings both a strategic mind and hands-on operational excellence. Your deep passion for skincare and ability to inspire others will be key. You’ll impress us with your established history of driving significant retail sales growth and your strong connections within the UK beauty retail landscape. You must have: • Proven success in retail sales and education, preferably in prestige skincare or beauty, • Established relationships with UK beauty retailers – with both sell in and sell out development opportunities, • Strong leadership and interpersonal skills with a knack for motivating teams, • Excellent communication and presentation skills for delivering captivating training sessions, • An in-depth knowledge of skin, products, trends, and consumer preferences, • Strong analytical skills, particularly in Excel, to track and optimise performance