Customer retention jobs in LondonCrear alertas

Department: Retention Location: London, Leeds, Manchester or Birmingham (On-site) Our Vision: Changing lives through education. Salary: £35,000 - £38,000 Per Annum What We Do: This is a hands-on, customer-focused leadership role where you will lead and motivate a team of Student Retention Officers dedicated to supporting students to succeed. You’ll oversee day-to-day operations while working collaboratively with your team to proactively identify and remove barriers to learning, ensuring every student feels supported, engaged, and able to progress. About the Role: • Ensure strong and effective operational processes are in place, identifying and improving them where necessary, • Coaching and mentoring staff, including supporting their communication style and problem solving ability, including providing support on phone manner, • Be an effective team leader, working to ensure your team deliver on their KPIs, • Be their first point of contact for the operational activities, managing the workload of your team and directing workflow to ensure high levels of operational delivery, • Educated to degree level or equivalent experience in an operational or customer service focused role, • Excellent written and oral communication skills, • Relevant experience and the ability to demonstrate the impact in an operational/customer service focused role, • High levels of computer literacy and proficiency in Excel and an ability to learn quickly, • Experience working with and learning new IT platforms, • The ability to develop and lead high performing teams, and experience managing these teams, • Coaching and mentoring skills, • The ability to demonstrate process mapping or continuous improvement skills, • 25 days annual leave, plus 8 public holidays, • 1 day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship!

Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. ROTA: Please note, we have two rotas available for this position - • Monday - Friday from 8:00/9:00 - 17:00/18:00, • Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods, • Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students, • Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage, • Assist with the collection of operational data, and to proactively work to improve KPI performance, • Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate, • Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role, • Strong communication skills both in writing, over the phone and in person, • Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students., • High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly., • Ability to work well as part of a team, and contribute positively to team culture, • 25 days annual leave, plus 8 public holidays, • 1 day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you'll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights: • Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities., • Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights., • Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations., • Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs., • Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands-on application, mentoring and training., • Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.What you'll bring:, • Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities., • Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what., • Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently., • Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value., • Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value., • Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. The hybrid working expectations for this role are 3 days in the office per week. Osterley: Monday, Tuesday & Thursday Where you'll work: Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Data Scientist – Personalisation London – Hybrid Up to £65,000 About the Role We’re working with a growing fintech organisation that’s redefining how people save and invest. Their mission is to make financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities • Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention., • Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation., • Develop and maintain advanced analytical models to forecast customer outcomes and measure impact., • Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making., • Work closely with Data Engineering and BI teams to ensure data quality, accessibility, and scalability across the organisation. What We’re Looking For • Strong analytical foundation with experience applying statistics and data science in a commercial setting., • Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value., • Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling., • Ability to communicate complex findings in a clear, business-relevant way., • Experience working collaboratively in agile, cross-functional teams. Please note: Unfortunately this role cannot offer sponsorship.

Job Title: Head of Product – Third-Party CyberSecurity Intelligence Platform Location: London (Remote) Reports to: CEO About the Client: Our client helps enterprises discover, assess, and respond to third-party and supply-chain risks through advanced AI-driven analytics and intelligence. Their mission is to deliver continuous, data-backed visibility into the extended enterprise — enabling organizations to identify vulnerabilities, map their digital ecosystems, and make informed decisions about vendor and partner risk. As they continue to scale their platform, we are seeking a Head of Product to lead a world-class technical team, shape the architectural vision, and drive execution across multiple product streams — including large-scale data pipelines and real-time risk intelligence systems. Role Overview: As Head of Product you will be responsible for owning the product roadmap and execution for one or more major modules of our platform (e.g., discovery & mapping, risk scoring & analytics, automated response). You will work closely with the CTO/founder, engineering, data/AI teams, UX/design, marketing, and customer-success to define product strategy, prioritise features, and deliver value to customers and the business. You will play a key role in shaping the product direction, defining metrics, understanding market/competitive dynamics, and ensuring that we build a product that addresses real pain points for our users (e.g., cybersecurity/risk teams, GRC teams, supply chain teams). Key Responsibilities: • Define and maintain a compelling product vision and roadmap aligned with business goals, customer needs and market dynamics (third-party risk, supply chain resilience, AI-driven intelligence)., • Engage deeply with customers (prospects, existing users) to understand their workflows, pain points, and desired outcomes; translate those into product requirements., • Work with engineering/data/AI teams to specify features (user stories, acceptance criteria, dependencies), prioritise backlog, and drive delivery., • Define success metrics (e.g., user-onboarding time, visibility of third-party entities, risk-score accuracy, time to respond, customer retention/expansion) and monitor product performance., • Conduct competitive analysis, market research, and stay on top of trends in cybersecurity, third-party risk management, supply-chain tech, AI/analytics., • Collaborate with UX/design to deliver intuitive user flows, dashboards, and visualisations that make complex risk-data understandable and actionable for non‐technical users., • Liaise with marketing/sales to define product positioning, value propositions, launch campaigns and enable sales with product-led collateral and demos., • Work with customer‐success/solutions teams to capture feedback, iterate features, and drive product adoption and upsell., • Manage cross‐functional dependencies, ensure on‐time delivery of features and releases, and mitigate risks., • Evangelise the product internally and externally (e.g., customer calls, webinars, product demos). Required Qualifications & Skills: • Proven experience (typically 3-7 years) as a Product Manager (or Senior PM) in a SaaS environment., • Experience working on data-/analytics/AI-driven products (bonus if in cybersecurity, supply-chain risk, third-party intelligence or adjacent domains)., • Strong understanding of product management practices: roadmap planning, prioritisation frameworks (e.g., RICE, MoSCoW), writing user stories/acceptance criteria, working with agile/scrum teams., • Ability to translate complex technical concepts (AI risk scoring, graph visualisations, threat intelligence) into user-driven features and clear user value., • Excellent stakeholder communication skills: able to engage with engineers, designers, data scientists, sales, and customers., • Analytical mindset: comfortable defining and using KPIs/metrics to drive decisions, and analysing data to inform prioritisation., • Strong user-centric mindset: able to engage with customers, gather insights, validate assumptions, and deliver products that solve real problems., • Good UX and visualisation appreciation: ability to work with design to create dashboards/reports that non-technical users can leverage., • Comfortable in a fast-moving, early/mid‐stage start-up environment; able to wear multiple hats, pivot when required, and drive results with limited resources., • Bachelor’s degree in business, engineering, computer science, or equivalent; advanced degree is a plus. Desired / Nice to Have: • Experience in cybersecurity, risk management, GRC (governance, risk & compliance) or supply-chain risk management., • Familiarity with third-party/ vendor risk management platforms and frameworks (e.g., NIST, ISO 27001, SOC2, supply-chain risk standards)., • Understanding of machine-learning/AI concepts (e.g., risk-scoring models, graph analytics, anomaly detection)., • Experience working with enterprise B2B customers, especially security teams, procurement/supply-chain teams., • Experience with visualising large-scale graph data sets or complex network interactions., • Experience launching SaaS modules, working with freemium to paid conversion, and driving monetisation strategies.

Senior Buyer/Buyer – Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: • Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction, • Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary, • Lead on full end to end process on project and contract specific procurement tenders, • Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified., • Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers, • Manage supply chain in your operational business units to maximise value for that business unit and the wider division We’re looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: • Managed project procurement spends of £2m +, • Lead Procurement Projects from start to finish, • Mix of direct and indirect procurement experience and capability, • Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LP1#LI-hybrid#Freedom

Analyse and report on key revenue metrics, including pipeline health, funnel conversion rates, sales velocity, and rep performance. Track core KPIs such as ARR, Churn Rate, Net Revenue Retention (NRR), and Customer Acquisition Cost (CAC). Support quarterly and annual revenue planning with data-drive

Senior Enterprise Account Executive (Hybrid, 3 days in office) Basic: £80,000 – £90,000 + £150,000 OTE (uncapped) Company: Global SaaS Vendor with over 30,000 employees globally Industry Focus: Enterprise Legal SaaS in to Corporates • Are you an experienced Enterprise sales professional with proven success selling SaaS with AOV's above £100k?, • Are you comfortable with net new business as well as new business into existing relationships as well as working with partners?, • Have you sold legal SaaS solutions previously? The company are a Global SaaS Vendor with a reputation for being a market leader with award winning solutions. With over 30k employees, and average employee tenure of 8.5 years and a client list of the most recognisable names, you will be in good hands. Their solutions help companies navigate the complex legal, financial and compliance landscape with offerings around legal, tax, trade, reporting and compliance to name a few. You will be selling a portfolio of industry leading legal solutions focused on supporting enterprise clients with their day to day operations. They are seeking a dynamic and experienced Senior Account Executive to join their team and help to expand their enterprise market presence within in-house enterprise legal teams whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling and upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business target list of prospective customers. This will be further supported by an SDR function and partnerships. This role is responsible for new business growth in existing accounts within assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns. So the ability to navigate complex accounts is essential as well as being able to demonstrate self-sufficient success and the ability to find, manage and close high-value deals. About The Role: • Deliver compelling sales presentations, communicating the value of their solutions in conjunction partners and demonstrating a clear understanding of customer needs. Leverage strong closing skills to drive revenue., • Driving the development of a full pipeline of opportunities, engaging with customers and partners at the multiple level., • Proactively identify and solicit new customers. Generate qualified leads and drive opportunities through the sales funnel to closure., • Identify upsell/cross sell opportunities in Named Accounts, • Define approaches to generate a balanced business of mixed size opportunities that draws upon the strengths of the whole portfolio, • Demonstrate outstanding execution track along sales cycle, ensuring sales methodologies and common processes are in place and defining clear territory engagement guidelines., • Monitor and take necessary measures to ensure adequate pipeline of opportunities and demand generation for sustainable growth. Manage your sales pipeline, ensuring consistent activity and movement towards achieving sales quotas., • Negotiate deal terms and collaborate with internal teams and partners and customers on proposals, tender responses, and commercial agreements. Ensure alignment with customer needs and business objectives., • Proficient in Sales Methodologies such as MEDDICC. About You: • MBA or relevant degree - preferred, • 3+ years Enterprise SaaS sales experience, • Experience of selling high value, complex, SaaS solutions, • Experience of selling legal SaaS or solutions, • Proven track record of meeting or exceeding sales targets, • Excellent communication, negotiation, and presentation skills, • Demonstrated ability in solution selling and strategic account planning, • Track record of developing and nurturing partner relationships, • Demonstrated success with complex, long-cycle sales campaigns in a fast-paced, consultative and competitive market., • Demonstrate success negotiating complex contracts., • Demonstrated knowledge on consultative selling methodologies, • Proven abilities on managing highly complex organisations and applying risk-mitigation strategies to customer, • Experience in managing Strategic Accounts

The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing g

Experience working with enterprise accounts (10,000+ employees). Manage key account customer relationships, overseeing all commercial aspects including upselling and retention. Drive customer retention and expansion, aiming to increase net retention within your account portfolio and meet quarterly r

As a Social Media Account Manager, you will develop and execute comprehensive social media strategies tailored to each client’s business goals, from brand awareness and engagement to lead generation and customer retention. Motor Socials is a creative social media agency specialising in the aut

Our client is a leading European Customer Experience Transformation business who are leading all engagements with AI & Automation. They work with some of the world’s largest B2C & B2B organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. They are looking for an Account Director or Client Director to join their sales team, with a primary focus on driving growth in the international market. The Account Director will be responsible for the strategic development and long-term retention of two high-value global client accounts. This role holds critical strategic importance and carries a £2m GP quota per year. Acting as the executive sponsor and primary commercial lead, the Client Director will own the end-to-end international sales strategy and execution for the accounts. Success will be measured through quota achievement, account expansion, client satisfaction, and the ability to deliver transformation through consultative, insight-led selling. You MUST have: • Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts - you'll be managing no more than 5 clients in your role today, • Demonstrable success in growing a large account through insight-led, consultative selling., • In-depth understanding & experience selling AI, Data & Automation software & services, • Educated to degree level or equivalent experience in business, sales, or a technology-related field. Salary & benefits • Up to £100k basic, double OTE, • Pension Scheme, Private Health & Life Assurance, • 28 days paid holiday a year If this sounds like you, click apply today.

Client Partner As Client Partner, you are a senior member of the company accountable for client success and commercial delivery. You will own a major client relationship, meeting revenue and margin objectives while helping shape the company's strategic direction. As a Freedman brand ambassador, you will influence team culture and build deep client partnerships. Your role centers on demonstrating how Freedman drives competitive advantage, delivering exceptional service, and establishing trusted advisor relationships that create value for both Freedman and the client. Key Responsibilities Client Leadership & Relationship Management • Lead client relationships at senior stakeholder level, acting as trusted advisor and strategic partner, • Ensure all client requests are handled professionally with timely, high-quality delivery, • Build deep understanding of client business dynamics to identify opportunities where digital drives business objectives, • Monitor competitive landscape and deliver actionable insights to client and Freedman teams, • Own client satisfaction, service quality, and retention across your client portfolio, • Take responsibility for client escalations and provide clear communication to ensure a positive outcome is achieved Commercial & Account Management • Take full commercial ownership of your client portfolio, meeting revenue and margin targets, • Manage accurate weekly forecasting, WIP, and invoicing processes, • Create and execute annual business development plans to grow existing client relationships, • Identify and pursue opportunities for portfolio expansion and upsell Project & Delivery Excellence • Manage a team of Client Directors who own end-to-end client communication throughout a project from concept through delivery and post-project review, • Ensure all work is delivered on time, on budget, and to the highest quality standards, • Collate results, write case studies, and share learnings across client and Freedman teams, • Collaborate effectively with cross-discipline teams to deliver integrated solutions Strategic Contribution & Leadership • Develop strategic proposals and roadmaps in response to client briefs, • Contribute to portfolio management team vision and strategy, • Participate actively in Client Management meetings, training, and capability development, • Stay up to date on AI and technology trends which may impact your clients business and our ability to deliver on their needs., • Mentor and develop talent within your teams Skills & Experience Essential • 10+ years in senior client-facing roles, • Proven experience managing clients work across multi market campaigns, • Demonstrated ability to establish and maintain senior client relationships, • Experience writing strategic proposals and defining client roadmaps, • Commercial acumen, • Ability to leverage data and insights to drive client business outcomes and demonstrate effectiveness, • Strategic thinking with strong problem-solving capabilities, • Excellent communication and presentation skills with ability to influence at all levels, • Naturally inquisitive with customer-focused mindset, • 'Can do/will do' attitude with proactive approach to challenges

Graduate Recruitment Consultant - Central London Looking to start a career with strong earning potential, clear progression, and long-term stability—without outdated sales pressure or micromanagement? We’re partnered with an established recruitment business that has spent decades building a professional, people-first environment. Many of the firm’s senior leaders started in graduate roles themselves, and the business is known for developing consultants into long-term, high-performing professionals. Start dates are available immediately, making this a great opportunity for graduates or early-career professionals ready to take their next step. The Opportunity As a Graduate Recruitment Consultant, you’ll learn how to: • Build relationships with clients and candidates, • Manage roles from initial briefing through to placement, • Work across both permanent and contract recruitment, • Develop market knowledge and a professional network, • Progress into senior and leadership roles based on performance You’ll be supported by structured training, ongoing coaching, and a collaborative team environment designed to help you succeed quickly. What’s on Offer • Uncapped commission with a competitive percentage structure, • Clear, merit-based progression with regular promotion opportunities, • Hands-on training and development from day one, • Supportive and stable culture with strong team retention, • Flexible working approach with realistic expectations, • Social and team incentives including events, rewards, and recognition Who This Role Is Suited To • Recent graduates or early-career professionals, • Candidates with some sales, customer-facing, or commercial experience, • Ambitious, motivated individuals looking for long-term career growth, • Strong communicators who enjoy building relationships, • People ready to start as soon as possible Interested? If you’re looking to start a career where effort is rewarded, progression is transparent, and now is the right time to get in, we’d love to hear from you. 📩 Apply now or enquire -

The Vice President/Head of Sales of EMEA will be responsible for leading our revenue growth across the region. As a VP, you will be responsible for leading revenue creation activities with a team of Client Partners, driving formulation and execution of a strategy to maximize business growth in the region. You will drive revenue growth by building a high-performance sales organization and developing a highly productive partner network. Three key focus areas for this leader include: People (talent development, acquisition and retention), Pipeline (growth, quality and predictability) and Deal support. An important attribute of the role will be identifying growth strategies and working closely with delivery and customer success teams to accelerate revenue growth. Success Measures • Achieve regional sales targets., • Accelerate the awareness and adoption of Shibumi solutions in the region., • Mentor and develop a high performing sales and delivery team focused on EMEA growth. Responsibilities • You will build a sales strategy and process to drive regional revenue growth., • You will be responsible for developing an effective sales strategy to drive and convert inbound leads., • You will lead the team and be responsible for setting targets, KPIs, nurturing your team to fuel growth., • Lead enterprise account engagement and implement a repeatable methodology and process for maximizing sales success., • Drive the commercial success of the Shibumi team in EMEA by increasing customer retention and driving growth through expansion of existing customer investments and acquiring new customers., • Adhere to the company’s operational framework ensuring sales tools are leveraged effectively and data entry/reporting requirements are met., • Identify marketing requirements and programs to drive lead generation for the region., • Manage and report accurate forecast and pipeline, achieve sales goals on a quarterly and annual basis., • Collaborate with the Customer Success and Delivery Services teams to ensure post-sale customer success., • Be an integral part of Shibumi leadership team and contribute to our growth trajectory.

Compensation Total OTE £160k + equity. No cap on earning + commission bonus accelerators. About the Company We’re a venture-backed AI SaaS startup building a new category in the post-sales and onboarding space. Our platform uses AI voice and video agents to guide users through complex SaaS products in real time, continuously and personally. Instead of static onboarding flows or bloated post-sales teams, we help B2B SaaS companies activate users faster, reduce churn, and drive revenue efficiency without scaling headcount. We’re early-stage, product-led, and backed by experienced SaaS operators and investors who believe post-sales is the next major lever for growth. About the Role As an Account Executive, you’ll work directly with the founders to define how we go to market, who we sell to, and how deals are won. This is not a playbook role. You’ll help build it. You’ll sell to senior Product, RevOps, Customer Success, and GTM leaders at modern B2B SaaS companies and help shape how a new category lands in the market. This is an hybrid role based in London. What You’ll Do • Own the full sales cycle, from outbound to close and expansion, • Build pipeline from zero through creative outbound and ICP experimentation, • Run discovery and navigate complex, multi-stakeholder deals, • Develop talk tracks, qualification frameworks, and objection handling, • Sell cross-functional value around activation, retention, and revenue efficiency, • Feed customer insights directly into product, positioning, and roadmap decisions What We’re Looking For • 3-5+ years as a quota-carrying AE at a fast-growing B2B SaaS or AI company, • Proven track record closing mid-market or enterprise deals (£35k–£75k+ ACV), • Strong hunter mentality, comfortable with outbound and ambiguity, • Experience selling into Product, RevOps, Customer Success, or GTM leaders, • Thrives in early-stage environments with high ownership and low process, • Experience with PLG or PLG-to-Sales motions Bonus: Experience with onboarding, RevOps, customer success tooling, or post-sales platforms Why This Is Compelling • Direct partnership with founders, • Opportunity to help define a new AI SaaS category, • Strong product, clear pain point, and early customer traction

Job Title: Account Manager – Government (EMEA) Location: London (Hybrid) Who are we recruiting for? A unique, award-winning technology organisation operating at the intersection of AI, maritime intelligence, and global security. This is a confidential opportunity to join a successful and fast-growing government-focused team supporting mission-critical customers across EMEA and beyond. What will you be doing? • Owning and growing a portfolio of government accounts, acting as a trusted and assured partner to senior stakeholders, • Driving renewals, retention, and expansion by delivering clear value and improved outcomes for customers, • Building strong, long-term relationships across defence, law enforcement, customs, and intelligence communities, • Translating complex operational needs into impactful technology solutions through demos and engagement, • Collaborating cross-functionally to deliver a vibrant, refreshed customer experience, • Working alongside customer success manager Are you the ideal candidate? • 4+ years’ experience in account management or sales within software or technology, • Proven success working with public sector, defence, maritime, intelligence, or law enforcement customers, • Must have worked with international clients not just the UK, • A qualified, motivated, and commercially strong professional with a winner’s mindset, • Confident managing complex stakeholders and negotiations independently, • Focused, determined, and comfortable operating across cultures with regional travel What’s in it for you? • Competitive salary and bonus structure, • Opportunity to make real-world impact in global security, • Fast paced environment, • Career growth within a creative, inspired, and high-performing environment, • Exposure to senior government decision-makers, • Strong company culture, autonomy, and long-term development Who are we? • Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.

Location: London. UK Length: 10 months Duration: ASAP until 19/11/2026 Rate: £48.08 per hour (Inside IR35) Hours: 40 hours per week (Hybrid) Sector : Global Tech Job Description As an Account Executive Ad Sales, you practice and embody selling in both internal and customer settings. You use your comprehensive knowledge of your client’s business, the advertising industry, and your vertical to identify and enable longer-term opportunities for one or more customers by driving joint business plan development, account-level strategy, and annual activation plans and developing new customer relationships and new revenue streams. You are a key contributor in delivering work including sales strategy development, pitching, customer relationship growth, and opportunity sizing. You influence cross-team collaborations to support customer growth, align on opportunity/project timelines and goals, and ensure solutions are presented to customers. You develop relationships with customers, acting as a key point of contact. Duties to include ( but not limited too ) : • Draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analysis and utilize insights to influence others and drive change., • Help identify customer business objectives and set sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer., • Create and own joint business plans for one or more customers based upon client business objectives to help create deeper relationships with key stakeholders, and ensure progress is being made against revenue goals., • Develop strategies and tactics for creating account plans in collaboration with internal stakeholders and adjust plans as appropriate., • Develop a network with multiple functions locally. Help identify opportunities to collaborate internally to strengthen internal communication., • Act as a point of contact for one or more customers/agencies around all key areas (e.g., training, product enhancement, global/regional campaigns). Drive cross-functional effort to identify, escalate, and solve customer issues., • Help identify revenue and growth opportunities within the market and customer. Effectively coordinate with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes., • Continuously build knowledge and stay current in the advertising environment and competitive landscape through required training and other resources, with the goal of becoming a thought leader., • Help craft and deliver solutions to customers and agencies to achieve customer business objectives and drive revenue growth., • Serve as a strategic partner to one or more customers to manage and analyze customer interactions and data to improve customer service relationships, assist in customer retention, and drive sales growth., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Serve as a strategic partner to one or more customers to build, grow, and maintain high impact and long-lasting relationships with customers by understanding the client’s opportunities and challenges. Share point of view on industry insights, consumer trends, and best practices to help strengthen and grow relationships Apply today !

Customer/Account Manager | £45,000 - £50,000 | Watford, Hertfordshire (Hybrid) My client, a well‑established organisation within the commercial sector, is seeking a Customer/Account Manager to support and grow a varied portfolio of existing accounts. This role focuses on relationship management, commercial delivery, and providing high‑quality support to a diverse group of clients. Responsibilities • Manage and develop a portfolio of existing customers, ensuring strong engagement, service quality, and retention, • Drive commercial performance by meeting agreed revenue goals and identifying opportunities to expand current contracts, • Promote the organisation’s full range of insight‑based and consultancy solutions to maximise client value, • Maintain accurate forecasting and sales pipeline tracking to support wider business planning, • Deliver online and face‑to‑face presentations to showcase products, insights, and new service offerings, • Provide meaningful customer feedback to assist product development teams, • Champion CRM usage across the team, ensuring data integrity and consistent reporting, • Collaborate with internal teams — including Insight, Marketing, Finance and other business units — to deliver a cohesive customer experience Skills & Experience • Previous experience in the FMCG sector and within a B2B sales or account management environment, • Strong track record of achieving commercial targets and managing subscription‑based services, • Excellent relationship‑building skills with the ability to influence key stakeholders, • Strong commercial awareness and understanding of customer challenges Package • £45,000 - £50,000 basic salary, • Enhanced pension, maternity and paternity leave, • Hybrid working, 3 days WFH

CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide to protect every aspect of their marketing, sales and data operation from bots, fake users, fraud and cyber attacks. Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the entire funnel, from paid marketing to on-site conversion, data and analytics. CHEQ is a global company with offices in Tel-Aviv, New York, UK and Tokyo. We are looking for an experienced Enterprise Account Manager to join our amazing team! As an Enterprise Account Manager at CHEQ, you will manage strategic relationships with a portfolio of Enterprise customers in the UK & European regions. In addition, you can expect to work very closely with CHEQ’s Customer Success Technical Managers, Account Executives, Marketing, and GTM leadership to develop new value propositions, build awareness, own renewals/upsell/expansion, and reveal significant growth opportunities. If you are a dynamic, passionate, and creative individual who thrives in fast-paced environments - come CHEQ with us! Responsibilities: • Establish and grow relationships with executive sponsors and decision makers through regular account planning, business reviews, and maintaining high levels of engagement., • Actively manage the success of a portfolio of strategic customers and support customer success technical managers with commercial/business aspects., • Work closely with Sales and CS Leadership to efficiently report on forecast numbers, opportunities and challenges., • Responsible for retention, development, and up-selling of focused accounts., • Close renewal and expansion business, meeting or exceeding your quarterly and annual goals, partnering closely with sales along the way., • Acquire and maintain a working knowledge of the complete capabilities of CHEQ’s products and services., • Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews, • Drive customer advocacy in the form of references, referrals, and case studies., • Willing to travel to in person meetings on a regular basis Requirements: • 4+ years’ experience in a client-facing role, such as customer success, account management, or sales experience from a high-tech (SaaS) company., • You have strong capabilities in retention/renewal, upsell, and general sales., • You have a solid executive presence. You are comfortable talking to senior executive and C-level leaders, adding value and being a trusted resource for their teams., • You have a passion for learning, using, and pushing the limits of technology to find creative solutions for customers., • You know how to build trusted relationships with executive sponsors, marketing agencies and end users., • Strong organizational, managerial, and interpersonal skills. Previous experience working in a growth- phase SaaS business is a plus., • Superior verbal, written communication, strong presentation skills and ability to tell a compelling data story., • Knowledge of Digital Media, Ad-Tech, MarTech platforms, such as Google Ads (Adwords) and Google Analytics is a major advantage and will be considered even if you have less than the required experience., • Experience with industry leading tools for measuring, analyzing, and reporting on marketing performance metrics is an advantage., • Extra emphasis on Salesforce, Gong and the Google Suite of products is a significant advantage., • Proven track record of remote work with minimal daily oversight and achievement of quota and other key metrics associated with the successful growth of enterprise accounts., • Ability to work in our London office twice a week

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

📍 London (Hybrid: 2–3 days/week in office) | 💼 Permanent | 🕒 37.5 hours/week 💰 £75,000–£85,000 DOE + up to 50% commission + share options Help shape the future of climate resilience and tech innovation. Join a fast-growing scale-up that’s transforming flood forecasting and protecting lives, businesses, and communities across the UK. We are working with a rapidly growing SaaS innovator in the Insurance sector, expanding across both the UK and US markets. Their product focuses on flood forecasting, prevention, and flood modelling. We're currently seeking a Business Development Manager to spearhead growth within the UK. This role combines driving new business acquisition, growing key accounts, and forging strategic partnerships. Role: You will be responsible for finding and developing new opportunities as well as managing and growing existing accounts within the insurance space, both directly and through partners and partnerships. You will research and evaluate market trends, competitors, potential customers and partners, and establish contact and rapport with them. You will pitch and, together with clients, define value propositions and benefits of the service, negotiating and closing deals while managing and nurturing the relationship throughout its entire lifecycle. You will collaborate closely with internal teams such as project management and customer success to ensure a seamless client experience and long-term satisfaction. Key Tasks: Industry Leadership & Business Development: • Own the complete sales cycle, from identifying and qualifying leads to pitching, RFP production, value proposition definition, negotiation, and closing., • Own the definition and implementation of targeted sales playbooks and strategies for the Insurance industry (insurers, brokers, MGAs, TPAs etc.), that guide the approach to engaging clients, tailoring messaging, and presenting use-cases relevant to the sector., • Collaborate with cross-functional teams—including marketing, product development, and customer success—to develop comprehensive plans for market penetration and growth within these industries. Partnership Development & Sales Channel Expansion: • Identify and develop key partnerships with other businesses, leveraging these relationships to drive sales through indirect channels and collaborative go-to-market strategies., • Cultivate relationships with partners, ensuring alignment of flood forecasting solutions with their offerings, and jointly promoting the benefits to their customer base., • Collaborate with the project manager and customer success manager to ensure smooth transitions from sales to project implementation, ensuring client satisfaction and retention., • Demonstrate flexibility in adapting to changing priorities and business needs, offering support to colleagues across various functions as required., • Attain predefined performance targets, focusing on key metrics such as sales conversion, sales cycle, client ARR growth, revenue growth, and expansion within strategic accounts., • Identify opportunities to upsell additional services, features, and solutions that align with strategic clients' evolving needs., • Primarily focus on sales efforts within the UK market, targeting the insurance sector, to drive business development and growth., • While the main responsibility is based in the UK, be prepared to support global sales initiatives, particularly for insurance sector businesses, by contributing to bids, proposals, and strategic efforts as needed. Required skills and qualifications: • Proven 5+ years working experience as a business development manager or sales executive, preferably in a SaaS startup environment., • Proven track record of independently selling services/solutions to large enterprises within the insurance sector, from lead generation to discovery, qualification and negotiation., • Experience with consultative selling and successfully leading partnership sales is desirable., • Ability to independently drive the development of new industries from scratch, identifying growth opportunities, analysing market trends, and adapting strategies accordingly., • Ability to build rapport with senior stakeholders., • Strong preparation, time management, and organisational skills., • Strong analytical and organisational skills with a curiosity for better understanding clients and their issues., • Clear written and verbal communication skills, along with the ability to craft compelling presentations and case studies., • Numerical abilities and problem-solving attitude., • Proficiency in MS Office and CRM software (Hubspot), • Proficiency in English and the right to work in the UK. 🎁 What’s in It for You • £75K–£85K base salary DOE, • Up to 50% commission, • 5% share options after probation, • 33 days’ holiday (incl. bank holidays), • Professional development support, • Hybrid working from offices in London & Loughborough, • Pension top-up, eyecare vouchers, and more

Sales Manager, Mens Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Senior Client Relationship Manager – (Institutional/Wealth/Platform) London Excellent Salary + Bonus + Bens An excellent opportunity has arisen for an experienced Senior ClientRelationship Manager to join a London-based wealth and platform services business. You will take ownership of key institutional relationships, driving outstanding service, commercial growth and good customer outcomes across a high-profile client portfolio. The opportunity • Act as the senior point of contact for key institutional and platform clients, ensuring a high-quality, collaborative and commercially effective relationship., • Maintain and deepen client relationships through regular service and commercial reviews, following up actions promptly to drive satisfaction and retention., • Drive revenue growth by identifying client needs and opportunities to introduce additional products and services, while keeping customer outcomes at the centre of decision-making., • Engage with senior client stakeholders and executives to understand their strategy and roadmap, ensuring solutions are aligned to support their growth., • Act as an escalation point for service and product queries, issues and complaints, ensuring timely and appropriate resolution., • Use robust management information to support planning, prioritisation and decision-making, escalating risks or issues where appropriate., • Champion a client-focused culture, identifying root causes of issues and helping to implement sustainable fixes., • Work closely with Product, Business Development, Operations, Risk and Compliance to deliver agreed client solutions in line with FCA Consumer Duty and wider regulatory expectations., • 5+ years’ institutional client relationship management experience, ideally within platform, wealth management or investment management; broader financial services experience will also be considered., • Demonstrable track record of delivering exemplary client service, driving good consumer outcomes and sustainable revenue growth., • Highly effective communicator, confident engaging senior external stakeholders and internal teams across multiple functions., • Strong capability in creating and interpreting management information to support planning, prioritisation and sound decision-making., • Solid understanding of UK financial services regulation and risk considerations (e.g. Consumer Duty, CASS, KYC/AML, complaints, TCF)., • Relationship-led and commercially astute, with the gravitas to operate at senior level., • Strong sense of ownership, integrity and accountability, with a focus on risk management and good customer outcomes.

Account Director, Sales Project Management £80,000-100,000 base + strong commission structure Southwark, Hybrid Harnham have partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive smarter business decisions. As they continue to grow, they’re looking for a Senior Customer Success Manager to join the team and play a key role in delivering real impact for enterprise clients across industries. The Role As Account Director, Sales Project Management, you’ll build long-term relationships with clients, helping them extract maximum value from the platform and uncover meaningful insights that inform strategy and performance. You’ll: • Act as the main contact for a portfolio of enterprise clients, guiding them from onboarding through renewal., • Translate client goals into clear research briefs and actionable recommendations., • Present findings confidently to senior stakeholders, showcasing the commercial impact of insights., • Collaborate closely with Product, Data and Sales teams to ensure seamless client delivery., • Identify opportunities for account growth through upsell and cross-sell initiatives., • Lead QBRs, roadmap sessions, and data-driven discussions with clients. What We’re Looking For • Experience in Customer Success CX, ideally within SaaS or CRM systems, • Sales methodologies tools such as SPIN or MEDDICC, • Skilled communicator and presenter, able to distil complex insights into clear client stories., • Strong analytical mindset with a passion for solving problems and finding meaning in data., • Proven ability to manage multiple enterprise relationships simultaneously., • Commercially savvy, with a track record of driving retention and growth., • Curious, proactive, and collaborative — someone who thrives in a fast-growing, innovative environment. What’s on Offer • £100,000 base + strong commission structure, • Ongoing training and development from day one, • Opportunities for rapid progression — internal promotion is encouraged, • 24 days annual leave + bank holidays, • Regular team socials and company events, • Tech Scheme & Cycle to Work benefits, • Employee wellbeing support and learning academy If interested apply below or send your CV to

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Senior Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service as well as the close supervision of managers. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your management team so that they are able to perform to their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

E-commerce Executive- High Growth Consumer Brand London - (Hybrid) Salary: £45,000 plus huge bonus and earning potential Fella & Jones are exclusively partnered with a high-growth, purpose-led consumer brand seeing consistent double-digit growth across digital, wholesale, and out-of-home channels. The business is scaling fast, investing in digital, and rewarding impact. The Role This is a true 360 e-commerce role, ideal for someone who enjoys being close to trading, performance, and execution, with real ownership and visibility. What You’ll Do • Own day-to-day trading across the e-commerce site, driving revenue and reacting quickly to performance blending creative ideas with strong commercial thinking and using data to continuously improve results., • Alongside the digital Manager manage Performance and weekly email campaigns across all channels including D2C and wholesale whilst working closley with CRM teams for segmentation., • Manage and optimise the Shopify platform to deliver a smooth, conversion-led customer journey, • Work closely with CRM on lifecycle and retention activity, including delivering two email campaigns per week via Klaviyo, • Collaborate with external performance and digital agencies to maximise results across paid, owned, and onsite channels, • You will have experience in e-commerce within retail, FMCG, or food and drink and enjoy being close to trading and performance., • You’re hands-on with Shopify and comfortable working closely with CRM and email marketing tools., • You’re creative, analytical, and commercially minded, with a strong instinct for what drives growth., • You enjoy working in fast-paced, high growth environments where impact is visible and rewarded but two days are rarely the same., • You’re collaborative, proactive, and confident working cross-functionally and with agencies. This is a great opportunity to step into a broad, high-impact e-commerce role within a brand that’s scaling fast, delivering double-digit growth, whilst offering an excellent work environment and offering genuine bonus and earning potential.

Account Executive This is an opportunity to join a profitable, growing data and insights business serving private markets. The role supports increasing demand for a specialist platform used by senior decision makers across investment and HR functions, and sits within a small, high-quality commercial team. About the company • Specialist data and insights platform focused on private markets, • Provides peer group insight into pay, carried interest, long term incentives and hiring, • Used by senior leaders to inform reward, retention and talent decisions, • Profitable business with clear growth plans and continued investment in sales About the role • Suited to a high-performing SDR or junior Account Executive stepping into a full AE role, • Outbound focused, generating new opportunities across private markets firms, • Cold calling, email and LinkedIn outreach to senior stakeholders, • Progressing from supporting demos to running your own as confidence grows, • Managing deals from first contact through to close over longer buying cycles, • Building strong product knowledge around compensation and talent topics, • Maintaining accurate pipeline and activity tracking in the CRM, • Working closely with senior sales, product and research teams Your previous experience • Experience in outbound B2B sales as an SDR, BDR or junior AE, • Comfortable picking up the phone and engaging senior decision makers, • Track record of booking and supporting meetings or demos, • Confident communicator with founders, partners and C-suite stakeholders, • Exposure to private markets or a closely related financial services environment, • Self-motivated and comfortable shaping a role in a growing sales function, • Looking to build a career with a company that has strong growth plans which this role could be central to achieving. Nice to have • Experience selling data, research, market intelligence or SaaS, • Background with financial information platforms or market data providers Package • £60,000 to £80,000 depending on experience, • Commission and clear progression, • Office-based role (South West London) Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Position – Senior Commercial Renewals Account Executive Location – Orpington Kent Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Renewals Account Executive to join our professional and welcoming team in Orpington. Brown & Brown in Orpington offer high quality, specialist insurance products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. The position of Commercial Renewals Account Executive will suit someone with a Broker / Insurer background with a wide range of Commercial product knowledge and experience and a proven track record of achieving targets and managing existing book of clients. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Converting renewal business in line with or in excess of company targets, • Preparing market presentations for renewal reports Liaising with insurers and clients pre and post sale of renewals, • Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided, • Mid term adjustments, • Incoming and outbound call handling, • Corresponding and communicating with clients and insurance companies, • Cross selling other products, • Maintaining day to day compliance procedures for FCA regulation Effectively managing individual diary, • Managing personal work workflow effectively and efficiently, • Maintaining a complete and comprehensive training record Sharing ideas or suggestions for business improvement with management, • Advising manager of any backlog in work in a timely manner, • Advising manager of any debt recovery problems or contentious issues in a timely manner What’s on offer • Negotiable Salary, • Comprehensive benefits package (pension etc), • Performance Bonus, • Professional Qualifications such as CII, • 9am to 5pm Mon-Friday Your Experience • Minimum 3 years Commercial Insurance broking experience is essential, • Strong negotiation skills, • Effective communication, both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • Time management and organisational skills, • Customer service

New Year, New Start: Amazing Perks, Full Training & Immediate Career Launch in Central London! Ready to transform your career before the year is out? Are you looking for a fresh start, a career boost, or simply a new opportunity to seize the holiday season and start the New Year strong? This opportunity could be your launchpad! Join a thriving, ambitious sales team in Central London and commit to your personal and professional development with a New Start this winter! Our London-based client is seeking motivated and enthusiastic Sales Representatives with full-time equivalent availability to join their expanding team. You will be given full client training so you fully understand who you are representing as well as the structure of the business and how you can make the most out of the role on offer. Benefits of Making This Your New Career Start NOW: • Immediate Start Offered: Begin your training and earning in December, with the chance to build momentum before the New Year!, • Structured Career Progression: Ongoing support and dedicated help are offered for those looking to climb the career ladder in 2026., • Unrivalled Skill Development: Up-skill through one-on-one coaching and skill-sharing sessions in vital areas such as: customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance., • Business Development Programme: A clear business development programme is available for those ambitious individuals who want to take on leadership roles and additional responsibilities., • Training: Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention., • As part of the initial onboarding process, you will shadow an experienced Sales Team Leader to quickly learn the ropes and hit the ground running., • OTE of up to £24-£30k within your first year, paid on a weekly basis from commission-based earnings for hitting daily/weekly targets for this self-employed role., • Vibrant Team Culture: A spirited, upbeat team setting that enjoys regular weekly socials to celebrate successes and build strong connections. Key Responsibilities: • Attend initial training in the office and ongoing skill development sessions to enhance your ability to make sales and provide an excellent customer experience., • Learn about the client, their products and services, and key information to confidently and accurately inform customers., • Face-to-Face Engagement: Speak with members of the public within face-to-face event environments. The main purposes to provide a face for the brand, create brand awareness and produce sales on behalf of you client, • Provide valuable feedback on locations and sales statistics/ratios to help the company understand and improve its processes. Requirements: • Full-time Availability: MUST be able to work 4/5 full days a week - this role is not suitable for students, or current international students due to the full-time commitment required., • No Experience Necessary: Customer-facing experience is ideal, but not required to be successful. We believe now is the perfect time to gain new skills!, • Eagerness to Learn: Willingness to undergo training and attend skill development sessions to quickly improve sales ability., • Commitment: Must be willing and able to commute daily to the office based in London., • Communication Skills: Must have great English speaking skills and be comfortable communicating with a wide range of the public. Seize this opportunity to secure a new career before the New Year! If you are interested or would like to hear more about this immediate start role, please apply to this advert and follow the online application process. After you click the apply button, please answer all the questions to the best of your knowledge. Please note, if you answer 'no' to any of them, you will not be considered for the role. Please Note: This role requires full-time availability (4/5 full days per week) and is not suitable for candidates still in education (school/College/University) or current international students. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Client Service Director / Engagement Lead - P&C Insurance Primary Skill: Automation CoE, Customer Management Location: London, UK | Hybrid (3 days onsite/week) Experience: 15–20 years Role Summary We are seeking a senior Client Service Director / Engagement Lead with strong P&C Insurance and Automation Center of Excellence (CoE) experience. This role will lead the setup, strategy, and execution of an Automation CoE, act as a trusted advisor to clients, and drive large-scale digital transformation programs while ensuring delivery excellence, revenue growth, and client retention. Key Responsibilities • Act as a strategic partner to clients, providing thought leadership and domain expertise in P&C Insurance., • Establish and lead the Automation CoE, including strategy, operating model, platform setup, and execution governance., • Align automation initiatives with business and technology objectives., • Own client relationships, governance, escalations, CSAT, and retention., • Drive account growth through upsell/cross-sell and solution positioning., • Lead presales activities including RFP/RFI, SOW, estimations, and proposals., • Oversee delivery execution, risk management, SLA adherence, and financial performance., • Lead, mentor, and develop delivery, program, and project leadership teams., • 15+ years of experience leading large, complex technology or insurance transformation programs., • 10+ years in senior leadership or client-facing roles., • Strong P&C Insurance domain knowledge (applications, processes, platforms)., • Experience delivering large digital transformation, automation, QA, COTS, or data programs., • Proven expertise in client management, governance, and executive communication., • Bachelor’s degree in Computer Science or Business Management., • PgMP, SAFe®, ITIL

About Sunnamusk: Sunnamusk is a distinguished fragrance house, celebrated for crafting luxury scents that embody elegance and sophistication. Our curated range includes pure fine oils, eau de parfums, candles, and home fragrances, each designed to deliver a memorable and bespoke olfactory experience. As one of the fastest-growing fragrance brands in the UK, we have proudly expanded into Europe, with ambitious plans for continued global growth. \t With 23 premium boutiques and kiosks across the UK, we are committed to delivering an exceptional customer journey and creating lasting memories through the power of scent. At the heart of Sunnamusk is a mission to build lasting relationships with our valued customers while fostering a positive and empowering work culture for our employees. As we embark on our next phase of expansion, we are seeking a dynamic and results oriented UK Sales Manager to inspire and lead our retail teams to new heights of success. The Opportunity: We are seeking a dynamic, enthusiastic, and highly driven UK Sales Manager to lead and inspire our retail teams across all UK locations. This is a critical role responsible for orchestrating sales performance, embedding a culture of excellence, and ensuring our brand vision comes to life in every store. If you are passionate about fragrance, thrive in a fast paced retail environment, and are excited by the challenge of managing a diverse national team, this is the role for you. This role requires extensive travel across the UK and occasionally to Europe, including regular overnight stays, to support and coach your teams on the ground. Given the nature of retail, flexibility to work weekends, especially during peak trading periods, is essential. Key Responsibilities: 1. Strategic Sales & Performance Management: • Develop in conjunction with Head of Sales execute the national retail sales strategy to achieve and exceed ambitious sales targets across all UK sites., • Drive sales performance across designated locations through rigorous KPI management, including metrics such as Average Sale Price (ASP), Sales Mix, Conversion Rates, Average Transaction Value (ATV), and Units Per Transaction (UPT). • Use data-driven insights to identify trends, capitalise on opportunities, and address underperformance. Proactively seek to increase the number of transactions year-on year, encourage positive Google reviews to enhance local store reputation, and actively enrol new customers into the Sunnamusk Loyalty Program to drive retention and repeat business., • Implement and monitor effective sales incentives and recognition programs to motivate store teams., • Forecast sales, manage budgets, and contribute to overall financial planning for the retail division., • Proactively identify and respond to market trends, competitor activity, and customer feedback to optimise sales strategies. 2. People Management & Development: • Lead by example and inspire a high-performing team of Sales Managers across the UK., • Oversee the effective recruitment, onboarding, and ongoing development of retail management and sales staff., • Establish clear performance expectations and conduct regular performance reviews, providing constructive feedback and coaching., • Foster a positive, collaborative, and high-energy sales culture where excellence is celebrated and continuous improvement is encouraged., • Ensure effective communication channels are maintained between Head Office, the Sales Manager, and all retail stores., • Act as a role model for customer service and sales excellence, embedding the "Sunnamusk customer service" and brand values across the network. 3. Operational Excellence & Brand Standards: • Ensure uncompromising execution of all retail operations, visual merchandising guidelines, and brand standards across every store., • Conduct regular store visits to assess operational efficiency, compliance, and sales performance, providing on-site coaching and support. Spend time on the shop floor to support the teams and understand individual store dynamics., • Collaborate with the Marketing, Operations and Product teams to effectively launch new products and execute promotional campaigns., • Ensure all stores adhere to company policies, procedures, and relevant retail codes of conduct. 4. Relationship Management: • Build and maintain strong, collaborative relationships with key internal stakeholders including Head Office teams (Operations, HR, Marketing, Finance)., • Develop and nurture effective relationships with external partners, such as shopping centre management and key contacts, to maximise sales opportunities and brand visibility., • Represent Sunnamusk at industry events, trade shows, and company conferences as required. 5. Reporting & Analysis: • Prepare and present comprehensive weekly, monthly, and annual sales performance reports, providing insightful analysis and actionable recommendations to senior leadership., • Utilise sales data and market insights to refine strategies and improve profitability., • Oversee accurate completion of all retail reporting, including payroll inputs and month-end reconciliations. Key Attributes & Behaviours: • Commercial Acumen: A natural ability to identify sales opportunities, understand market dynamics, and drive revenue growth., • Results-Driven: Highly motivated by achieving and exceeding targets, with a relentless and tenacious approach to sales., • Lead by Example: Proven ability to motivate, develop, and lead large, dispersed team to achieve collective goals., • Analytical Thinker: Proficient in using sales data and KPIs to diagnose performance, identify trends, and inform strategic decisions., • Adaptable & Resilient: Thrives in a dynamic retail environment, able to adapt to changing priorities and overcome challenges with a positive mindset., • Exceptional Communicator: Able to effectively listen, influence, persuade, and build strong relationships at all levels., • Proactive & Accountable: Takes full ownership of responsibilities and is empowered to use initiative to deliver results., • Passionate about Fragrance: Possesses a deep understanding and genuine enthusiasm for the fragrance industry and Sunnamusk brand, with an uncompromising focus on brand equity and customer experience., • Executional Excellence: Meticulous attention to detail and a commitment to maintaining the highest standards of operation and visual merchandising., • Team Player: Collaborates effectively with others, shares best practices, and actively contributes to the wider company culture., • Flexible: Willingness to undertake extensive UK travel and work flexible hours, including weekends and evenings, to meet business needs. Experience & Qualifications: • Proven experience in a multi-site retail sales management role with a minimum of 5 years experience ideally within fragrance, beauty, or a related premium product category., • Demonstrable track record of consistently achieving and exceeding sales targets in a competitive retail environment., • Strong experience in leading, coaching, and developing large teams across multiple locations., • Expertise in utilising KPIs and sales analytics to drive performance and identify commercial opportunities., • Excellent proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and retail management systems., • A full, clean UK driving licence is essential. What We Offer: At Sunnamusk, we encourage an environment that is supportive, fun, and friendly to work in. After all, you spend a good part of your life at work – and we think that time should matter! • Competitive salary and performance-based remuneration., • Company car, • Rewards and Recognition

The Role We’re looking for a highly strategic and commercially-minded Senior Ecommerce Manager to lead and scale the digital storefronts for a world-class Formula 1 driver. This role sits at the heart of our merchandise and digital strategy, ensuring that every product drop, collection launch, and site update is executed to the highest standard. You will take full ownership of the end-to-end ecommerce journey—from platform management and conversion rate optimisation to performance marketing and customer retention. We need someone who can balance the "big picture" strategy of growing a global brand with the meticulous detail required to run a high-traffic online store. About Us We are wearegrip, a London-based creative studio who work with some of the most exciting drivers in F1. Our goal is to build the most distinctive personal brands in sport that capture the attention of fans, teams, and brands around the world. Working hand-in-hand with each driver, we create and manage their personal brand across social media, branding, marketing, merchandise, content creation, digital, and more. When you join wearegrip, you’ll be working at the heart of our multi-skilled, fast-paced start-up and immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. Your Responsibilities (but not limited to) Ecommerce Strategy & Growth: • Develop and execute the long-term ecommerce roadmap for our clients, driving global sales growth and increasing customer lifetime value., • Own the global trading calendar and drive the execution of launches, promotions, and “hype” drops with the customer journey front-of-mind., • Manage and optimise the Shopify ecosystem, including app integrations, theme customisation, and backend logistics., • Partner cross-functionally with Marketing, Creative, and Merchandising to align campaigns, storytelling, product presentation, and onsite experience with commercial and conversion goals. Retention, Email & Loyalty: • Own the CRM strategy: You will be the architect of our email marketing, using Klaviyo to build sophisticated lifecycle flows (welcome, abandoned cart, post-purchase, and win-back) that turn one-time buyers into lifelong fans., • Build the Inner Circle: Lead the design, launch, and management of driver-specific app and loyalty scheme. You’ll define the perks; from early access, to drops, to exclusive digital content, and ensure the tech stack supports a frictionless member experience., • Use advanced segmentation in Klaviyo to deliver highly personalised content that reflects and resonates with their specific global fanbase. Data & Performance: • Own daily, weekly, and monthly site performance, balancing revenue, conversion, and margin targets., • Analyse site performance, sales data, and customer behaviour to identify opportunities for Conversion Rate Optimisation (CRO)., • Provide detailed post-campaign reporting and commercial analysis, specifically tracking the impact of email flows and loyalty engagement on total revenue., • Work closely with the Supply Chain Manager to ensure stock levels are synced and inventory management is seamless across global territories. Customer Experience: • Manage the customer service partner, ensuring a consistent, on-brand, and frictionless customer experience across all touchpoints., • Use customer feedback, support data, and journey pain points to inform continuous improvements across the site and overall experience. Team & Culture: • Foster a culture of collaboration, curiosity, and innovation within the team. About You • You have a minimum of 5 years of experience in Ecommerce Management, ideally within a high-growth fashion, streetwear, or talent-led brand., • Expert-level knowledge of Shopify Plus and Klaviyo. You know how to build a flow from scratch and how to A/B test a subject line until it sings., • Previous experience building or managing a digital loyalty program (e.g., via LoyaltyLion, Yotpo, or Smile)., • Strong commercial acumen — you understand the levers that drive growth and are comfortable managing P&Ls., • Analytical by nature; you live in analytics and use data to back up every decision., • Calm under pressure, especially when managing high-volume site traffic during race weekends., • Based in the UK and able to commute to our Hoxton studio at least four times a week., • Not essential, but it’s always a bonus if you’re a Formula 1 fan. Benefits • Competitive salary based on experience., • 20 days of annual leave plus a minimum of 5 days leave over Christmas and New Year., • 1 extra fully paid day off for your birthday., • "Work from Anywhere" Wednesdays—our mandatory weekly out-of-office day., • Days in lieu when required to work weekends (e.g., during race launches)., • Apple Macbook plus any relevant software and equipment., • Budget for personal skills training and development.

Sales Operations Manager - B2B Events London Hybrid Salary - £45,000 The company: Our client is a leading provider of technology and business solutions. Their events portfolio brings together industry experts, thought leaders, and decision-makers to foster innovation and drive business growth. The role: The sales operation manager will drive revenue growth through strategic sales operations and client retention. Manage rebooking campaigns, Salesforce administration, and performance analytics while coordinating on-site Sales Suites. Support pricing strategy, inventory management, and cross-functional collaboration. Perfect for detail-oriented professionals passionate about events and thriving in fast-paced environments. Responsibilities: Sales Operations & Support • Manage end-to-end rebooking processes and campaigns across pre-event, on-site, and post-event phases, • Train sales team on Salesforce best practices and usage Data & Analytics • Track and analyse rebooking rates, pipeline health, and conversion metrics, • Identify trends and provide data-driven recommendations for high-probability prospects Campaign Management • Develop and execute targeted rebooking campaigns with reminders and follow-ups, • Set up and manage campaigns within Salesforce, as well as support pricing strategy development Systems Administration • Maintain Salesforce data hygiene and pipeline accuracy, • Manage floorplans, Price Books, and inventory tracking, • Act as operational bridge between Sales, Finance, Marketing, and Customer Success teams Requirements: • Previous experience in sales support, account management, event coordination, or event rebooking management roles, • Understanding of event floorplans, stand booking processes, and exhibitor services, • Experience working in fast-paced, deadline-driven environments, • Proficiency with Salesforce Please send your CV to to be considered for this position. Caselton Clark are a specialist recruitment agency for media, events, exhibitions and conferences

Business Development Executive Salary: £44,000 – £46,000 Hours: Monday–Friday, 7:30am–5:00pm (42.5 hours per week) Location: Kennington, SE11 We are looking for a driven and commercially focused Business Development Executive to join our branch in Kennington. This role is a key position within the business, responsible for delivering sales growth, increasing margins, and strengthening our presence in the local market. The successful candidate will generate new business, nurture existing accounts, and play a crucial role in ensuring long-term customer satisfaction and retention. Benefits • Perkbox – 24/7 discounts, wellbeing resources, online GP access & more, • 25 days annual leave, • 10% KPI bonus, • Company car, • Company pension scheme, • Group Life Assurance (up to 3x salary, subject to service), • Staff discount across all products, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards Key Responsibilities: 1. New Business Development • Identify and engage potential customers within the local area., • Create tailored proposals and solutions to meet client requirements., • Build a strong pipeline through networking, cold outreach, and site visits., • Promote the branch’s products and services to increase sales activity and visibility. 2. Account Management • Develop and maintain strong, lasting relationships with existing customers., • Serve as the primary point of contact for clients, ensuring prompt and effective support., • Monitor customer satisfaction and take proactive action to resolve issues., • Implement strategies to reduce customer churn and enhance loyalty 3. Sales & Margin Growth • Meet and exceed branch sales and margin targets., • Stay informed on market trends and competitor movements to identify opportunities., • Work closely with the branch team to deliver excellent customer experiences., • Develop pricing strategies and negotiate terms to maximise profitability. Requirements: • Proven experience in business development, sales, or account management—within builders merchants or the construction sector., • Strong commercial understanding with a firm grasp of sales and margin drivers., • Excellent communication, negotiation, and relationship-building abilities., • Highly proactive, self-motivated, and target-driven., • Strong organisational skills and the ability to handle multiple priorities., • Knowledge of the local market and customer base is advantageous.

Founded in London in 2013, Anabela Chan is the first fine jewellery brand in the world to champion Laboratory Grown & Created Gemstones with high jewellery designs, artisanal craftsmanship and a focus on sustainable innovations. Jeweller to The Stars, our creations are worn and loved globally by collectors and superstars alike, from Beyonce, Rihanna, Lady Gaga, J. Lo to Taylor Swift and members of the Royal Families. With no advertising and strictly discovered through word of mouth, our unique jewels are presented at some of the most exclusive boutiques in the world including Harrods London, Lane Crawford Hong Kong, Luisa Via Roma Florence and Moda Operandi New York. Anabela Chan is an equal opportunity employer. We pride ourselves on creating a work environment where people feel valued, connected, heard and where creative ideas are always welcome. KEY RESPONSIBILITIES: In-store customer experience, talking about the brand, showcasing the jewellery creations, carrying out the sale, packaging and after sales service. Responding to customer email, WhatsApp and Message requests. Managing the boutique packaging level. Changing the boutique jewellery displays, insuring the jewellery is clean and displays are tidy. Managing the stock including assistance with regular stock-checks. Creating stock reports. Manage inventory for customer repairs, bespoke items and stock repairs. Support with customer retention including events calendar, sending emails and gifts SKILLS & EXPERIENCE: Luxury Retail Experience: 2 years’ minimum experience working in a Luxury Retail Environment. Keen interest in luxury fashion/jewellery/lifestyle brands. Digital proficiency, learning agility, and a growth mindset. Adeptness in Mac software, Microsoft Office suites including Excel. Strong Communication & Interpersonal Skills: Excellent verbal and written communication skills, including the ability to build rapport with clients. Product Knowledge: Deep understanding of jewellery materials, gemstones, and design trends. Customer Service Orientation: A passion for providing exceptional customer service and creating memorable experiences. Attention to Detail: Ensuring accuracy in transactions and maintaining visual standards. Teamwork: Being able to collaborate effectively with other team members. Languages: verbal and written Arabic Language is preferred. REWARD Competitive salary Uniform Monthly bonus scheme Holiday entitlement Medical Insurance Scheme SENIORITY LEVEL Assistant EMPLOYMENT TYPE Full-time LOCATION Anabela Chan Flagship Boutique Address: 35B Sloane Street, SW1X 9LP, London Store opening hours: Monday – Friday: 10AM – 7PM Saturday: 10AM –7PM Sunday: 12PM-6PM

HCL Software BigFix Sales Specialist ARE YOU READY TO JOIN OUR TEAM? Startups are exciting. That’s why we’ve never stopped. For decades, HCL has been a company of inventors and innovators. We power the most important industries on the planet — from finance to telecommunications to scientific research. We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $1B+ software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow. HCL was ranked on Forbes Best 100 Global Companies to Work for in 2021! What is BigFix? Our BigFix business is one of the recognized leaders in endpoint management and security with fully automated discovery, management, patch and remediation, across on premise and cloud devices regardless of their location or connectivity. It is the trusted endpoint solution for 100,000,000 endpoints in 150 countries. The BigFix Sales Specialist is an exciting role within HCL’s fast-growing software business. They will capitalize on ever-increasing demand for BigFix, the premier endpoint security management platform. In this role, the candidate will collaborate routinely with Clients, Resellers, BigFix Technical Advisors, HCL Client Success Teams and HCL Channels teams. As a BigFix Hunter, you will work as a sales leader for your assigned region/clients and will be responsible for leading sales efforts with clients and prospects, building pipeline, delivering on targets. As part of your responsibility, you will act as a subject matter expert for your product offerings, and you will be expected to enable, evangelize, market, and direct customers to various solution areas that can solve their business problems. You will be required to act as a complex deal coach and/or executive sponsor on many key opportunities. In this role, it is essential that you can apply industry-specific knowledge and experience to bring new business and technology insights to our clients in the Endpoint Security space. You will be required to maintain an exceptional level of understanding regarding our competition to effectively win in competitive situations. What You’ll Do: -Hunt new logos/ net new customers for BigFix -Work with customers, internal teams and Business Partners to drive new sales and expand existing business. -Partner directly within the sales teams to deliver solutions that address client business needs and deliver client value while supporting product-specific business strategies. -Engage at all levels within the customer, sales and channel partner organization. Work with the customers and Business Partners to grow market share within the portfolio. -Provide sales direction and leadership on an ongoing basis. Carry and Deliver on quota. -Manage an entire territory requiring extensive travel. -Work with the client partner sales teams to progress and close opportunities on an accelerated timetable, monthly and weekly focus -Deliver Value presentations and demos for the BigFix solution -Work with other sellers and units of HCL as needed to create an effective solution for the client -Maintain a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry -Exceed assigned targets for new software sales and renewals -Present BigFix unique business value, client successes, competitive differentiators -Represent BigFix at local Industry Conferences and User Group meetings -Contribute to creating and executing regional sales plays -Engage BigFix GEO and Global Leadership to increase customer advocacy and progress deals -Exceed assigned software, services and renewals sales targets -Maintain customer retention -Add new logos annually What You’ll Bring: -Minimum 6 years’ sales experience in enterprise software with knowledge of the Endpoint Security space. -Proficiency in the local language is essential to effectively engage with local clients and build strong relationships. -Demonstrated ability to establish and build rapport in senior customer relationships. -Strong business acumen and technical knowledge to succinctly align customer needs with the BigFix value proposition. -Knowledge of the assigned territory in terms of relevant industries, clients and business partners. -Proven sales track record in the technology sector and be confident discussing both general and specific security issues. -Proven ability to respectfully engage multiple functional areas across an organization. -Strong technical aptitude and ability to keep it simple. -Exceptional presentation skills necessary to effectively deliver executive-level and value-based presentations -Ability to provide insight to business leaders across all industries. -An outstanding ability to understand business problems and articulate a corresponding solution based on the HCL software portfolio. -Endpoint Security Tools (Tanium, CarbonBlack, McAfee, Symantec, CrowdStrike, Cyberreason, etc).

Key Account Manager Cleanroom Solutions | South East & M4 Corridor | Multi‑Million Pound Portfolio Are you a relationship‑driven commercial operator who knows how to grow and protect high‑value accounts? Our client is a leading specialist in cleanroom solutions and is looking for a Key Account Manager to take ownership of a multi‑million‑pound customer base across the South East and M4 Corridor. This is a role for someone who thrives on strategic account development, long‑term customer partnerships, and delivering exceptional service in technically demanding environments. What you’ll be doing • Managing and developing a portfolio of high‑value accounts across the South East and M4 Corridor, • Driving growth through upsell, cross‑sell, and proactive opportunity spotting, • Strengthening retention by building trusted, long‑term relationships with key stakeholders, • Acting as the commercial lead for major customers, ensuring service excellence and contract performance, • Collaborating with technical, project, and service teams to deliver solutions that meet strict cleanroom and compliance standards, • Producing accurate forecasts and account plans to support business growth targets What we’re looking for • Proven experience in Key Account Management, ideally within technical, engineering, facilities, or controlled‑environment sectors, • Strong commercial instincts — able to spot opportunities and negotiate effectively, • A relationship‑builder who can operate confidently with senior decision‑makers, • Comfort working with complex, multi‑site customers, • A proactive, organised operator who enjoys autonomy and takes ownership Cleanroom experience isn’t essential — but technical curiosity and the ability to learn quickly absolutely is. Why join? • A respected specialist brand with long‑standing customer relationships, • A high‑value, warm account base ready for someone to elevate it further, • Genuine autonomy to shape your region and customer strategy, • Strong investment in innovation and service quality, • A supportive, people‑first culture where you’re trusted to deliver, • A competitive remuneration package, inclusive of company car, bonus and benefits.

🚀 B2C Sales & Renewals Executive 💷 £31,500 + Commission 📍 London | Hybrid (60/40) We’re partnering with a values-led, fast-growing full-fibre broadband provider that’s transforming connectivity across London. With a mission to deliver GigaFast speeds directly to homes and businesses, this organisation is building a better-connected city and enabling the communities it serves to thrive. 🌟 About the Role As a B2C Sales & Renewals Executive, you’ll play a key role in delivering a seamless customer experience across the full sales and renewal journey. You’ll handle a mix of inbound and outbound calls, manage customer email enquiries, and ensure every interaction is accurate, professional and customer-focused. This role is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in getting the details right. 🔧 What You’ll Be Doing • Proactively contacting prospects and existing customers to convert pipeline opportunities, manage renewals and identify upsell potential, • Handling inbound customer calls relating to sales, renewals and retention, • Managing customer email communications clearly and efficiently, • Owning the full renewal lifecycle and ensuring customers are informed in advance, • Processing sales orders and renewals accurately, maintaining strong CRM data integrity, • Building trusted customer relationships through personalised support, • Collaborating with Sales, Customer Support, Marketing, Billing and Product teams, • Tracking and reporting on key sales, renewal and customer satisfaction metrics, • Upholding high standards of professionalism across all customer interactions ✅ What We’re Looking For • Experience in a sales, customer service or customer-facing role, • Excellent verbal and written communication skills, • Strong organisational skills and attention to detail, • Ability to manage multiple priorities confidently, • Comfortable working independently and as part of a team, • Experience using CRM systems and Microsoft Office, • A customer-first mindset with a focus on long-term relationships, • Experience with renewals, upselling or account management is a plus 💷 Salary & Benefits • £31,500 base salary + commission, • 25 days annual leave plus public holidays, • Pension scheme, • Health plan, • Employee discounts and assistance programmes, • Cycle to Work scheme, • Hybrid working with flexibility built in 🌱 Why Join? You’ll be joining a company guided by four core values: Fair, Excellence, Resilience and Fast. It’s an environment where people are supported, trusted and encouraged to grow, while making a real impact across London.

📚 Industry: FinTech/AI 💰 Revenue: ~ 25mil ARR 📈 Funding Journey: Series B 👩 No of Employees: 100-200 📍 Locations: London & NY 📣 Summary: A fast-growing fintech expanding the way debt capital markets professionals access critical market intelligence. The platform centralises real-time financial, credit, legal and ESG data, powered by advanced AI, helping clients win business, save time, and outperform competition. The Brief Title: Account Manager Location: London Salary & Package: £70k-£90k + double OTE Job Summary • You will play a pivotal role within a high-performance sales team, owning relationships with key enterprise clients and driving revenue growth through account development and expansion., • As Account Manager, day-to-day will involve managing and growing a portfolio of clients, demonstrating platform value and new capabilities, and strengthening long-term partnerships with senior stakeholders across the financial services ecosystem., • You will act as a trusted interface between clients and internal teams; including product, marketing, and data to optimise customer workflows, tailor solutions, and support clients in achieving greater retention and upsell outcomes., • This role is ideal for someone ambitious about technology-enabled financial services, with a consultative sales mindset, strong communication skills, and a passion for cultivating long-term client success. Experienced Required • Minimum ~2+ years experience in account management, sales or business development, ideally B2B, SaaS, or financial markets., • Strong knowledge of financial markets, particularly capital markets or related sectors., • Demonstrable track record of managing and growing accounts with measurable retention and expansion results., • Excellent relationship building, communication and prioritisation skills., • Existing network within debt markets / leveraged finance community is highly desirable. The Application Process • Initial screening call, • Hiring manager interview, • Skills / competency interview, • Final interview with leadership

TPI Key Account Manager - Salary (DOE) Are you a commercially astute energy professional with a passion for building lasting partnerships across the UK’s Third-Party Intermediary (TPI) network? This is an exciting opportunity to join a fast-growing, forward-thinking energy supplier at the forefront of innovation, flexibility, and sustainability in the I&C market. The Role- As a TPI Key Account Manager, you will be responsible for managing and growing relationships within the TPI channel, driving profitable sales, and ensuring the delivery of best-in-class service. You’ll play a pivotal role in developing and executing commercial strategies that strengthen market presence and align with long-term business objectives. Key Responsibilities- • Manage, nurture, and grow a portfolio of key TPI partnerships, driving high-value energy contract acquisition and retention., • Lead commercial negotiations to deliver structured, risk-managed supply agreements across flexible and fixed procurement products., • Identify opportunities for mutual growth through cross-selling, innovative pricing solutions, and tailored energy management offerings., • Collaborate with internal pricing, operations, and risk teams to ensure seamless contract delivery and exceptional customer experience., • Provide market insights and intelligence to help shape strategic decisions and optimise channel performance., • Represent the business at industry events, fostering strong relationships and enhancing brand credibility within the TPI community. About You- • Proven experience in the UK I&C energy market, ideally within TPI account management or business development., • Strong understanding of energy procurement, pricing structures, and contract negotiation., • Excellent stakeholder management skills with the ability to build trust and influence across all levels., • Commercially driven, analytical, and capable of identifying opportunities for growth., • Passionate about delivering customer-focused energy solutions and supporting clients on their sustainability journeys. What’s on Offer- • A dynamic, collaborative culture where innovation and performance are recognised and rewarded., • Competitive salary, • Hybrid working model with flexibility and autonomy., • Opportunity to make a tangible impact in a rapidly evolving, sustainability-focused business.

Territory Manager – Booker Territory covers: Central London (W1 and the surrounding areas) Up to £31,000 per annum, opportunity to earn 10% KPI bonus + £600 retention bonus, Oyster Card Full Time, Monday – Friday (40 hr week) Fixed Term Contract from 17 February until 17 July 2026 July with great chance to lead to a permanent opportunity. Want to work for an employer with fantastic employee engagement and represent an awesome brand? We have a fantastic opportunity for a Territory Manager to join us on our exciting new Booker Sales Team. We help brands sell more and in this role you will drive sales for our client by identifying and developing customer potential within restaurants, takeaways, bars and clubs. By engaging with these customers you will help drive them towards a range of products and services and through working closely with the Booker Account Team you will ensure that these strong relationships continue to develop. This isn't quite a standard "9-5" job! Every day is different, so if you enjoy the flexibility of working you can work your 8 hours between 7am and 7pm this could be the role for you! As you will be visiting outlets within the catering industry - restaurants, takeaways, bars and clubs - we want to make the most of every opportunity by visiting whilst the decision maker is available. What are we looking for? Do you have any experience within the Catering Industry? Do you have a strong sales background? This could be the ideal role for you. Each day will be varied and rewarding representing Booker! So, if you are a self-starter, and would like an opportunity to work within Field Sales with an awesome team then this is the perfect role for you! Why join our team? • Up to £31,000 per annum salary, 10% KPI bonus + £600 retention bonus, • Travel Card provided, • We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity., • 23 days holiday (pro-rated) plus bank holidays, • We encourage flexibility, life outside of work and a healthy work/life balance are so important so take advantage of our smart working policy, • We care about your mental wellbeing – our Employee Assistance Programme and Grocery Aid access provides all colleagues and immediate family with 24/7 support on physical, financial & mental wellbeing, • Fantastic progression opportunities across Avidity Group Did you know that we have a fantastic track record of retaining colleagues and redeploying into other brand teams across the Avidity Group? Here are just a few of the additional benefits you will have access to if you remain with us. • Family Friendly policies – including enhanced maternity, paternity and smart working policy, • Annual pay reviews and access to early pay, • Plus, lots of amazing discounts, life assurance x3 salary, enhanced sick pay, health cash plan, discounted private health care & more

About NewtonX NewtonX is the B2B research leader. We help the world’s biggest brands, technology firms, advisors, and marketers answer their toughest business questions, leveraging the highest quality primary market data from senior professionals and industry leaders. Using the most sophisticated search engine in the research industry– the NewtonX Graph - we find the right subject matter experts from an open pool of 1.1 billion professionals. Our Graph identifies the exact audience for our clients’ business questions, and enables us to recruit and verify experts at an unparalleled scale. Together with our clients, we’re ushering in a new standard of truth in B2B research. Why join NewtonX? Meaningful work, a culture of learning, and intelligent people from all walks of life are just a few of the reasons to create a career here. About the Role The Senior Client Partnership Manager’s primary role is to support commercial growth through strategic sales and operational excellence in our international markets. In this position, you will work closely with our RVP of EMEA to nurture and grow our most important clients in the EMEA region (e.g., Google, Siemens, ARM, Miro, BP, McKinsey, BCG, Checkout). You must have a passion for both sales strategy and execution as well as research ideation and analysis. In this role, you will: • Own a top notch client book with full revenue ownership, identifying upselling and cross selling opportunities in existing client relationships, • Develop strategic account plans to increase our footprint within client organizations in EMEA based on industry, research, and commercial expertise, • Establish account management best practices (including pricing strategies and growth levers) to maximize win rates, re-engage dormant accounts, and expand footprint, • Understand client needs and challenges, and own client relationships (ranging from Manager-level to C-Suite) to ensure continued engagement, success, and retention. Be a "Trusted Advisor" who anticipates business priorities and delivers tailored solutions, • Leverage cross-functional relationships with NewtonX teams to bring the best of NewtonX to clients – e.g., Marketing leadership to get the best content into the hands of clients, Product to help clients best utilize our proprietary platforms and tools, • Manage end-to-end contracts ranging from $10k to $500k+, from initial receipt, to research proposal formulation, to pitching and negotiations, to contracting, • Apply research expertise to design innovative and comprehensive proposals that meet client research needs. Articulate how NewtonX value proposition resonates with the client problem, • Help design and develop scalable processes and tools that make the team more effective in driving growth and reducing cost of customer acquisition and retention, • Mentor junior client partnership associates, creating development opportunities for the team, and nurturing a non-hierarchical, inclusive, and high-performance culture What you have • 6+ years of experience in a research, professional services, and/or management consulting environment, with proven track record of end-to-end project delivery, • 3+ years of experience working with external clients in a relationship-building, account management, project management, and/or commercial capacity, • Demonstrated executive presence and business acumen; excellent verbal and written communication skills, • Proven experience business development, account planning, and sales forecasting and tracking, • Top-notch organizational skills and attention to detail, • Strong sense of ownership to independently drive high quality deliverables and outputs, • Natural curiosity and a desire to learn and be coached, • Ability to thrive in a fast-paced, entrepreneurial environment, • Right to work in the UK (we do not offer visa sponsorship) What we offer • Competitive compensation - base salary £100-110K, uncapped commission and employee equity plan. Please note that salary and compensation may vary based on factors such as skills, experience, and performance, • Career advancement and training opportunities, • Medical, dental, and vision insurance, • Employer Pension contribution, • Office Lunch and social budget allowance, • Generous Client budget allowance, • Paid time off: vacation, holidays, sick, and parental leave, • A diverse, collaborative, and positive culture where we invest in and celebrate your success, • Good vibes (happy hours, team projects, and retreats) NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.

We are seeking a high-impact Sales Leader to take ownership of our Networking Product Sales team, focused on the DrayTek portfolio. This is a hands-on leadership role responsible for leading and developing a team of 8 sales professionals split across Account Management and Business Development. You will be responsible for both managing the team and personally driving strategic sales opportunities. This is not a desk-bound management role — we’re looking for someone with a hunter mentality who actively participates in customer engagement, leads from the front, and helps open doors and close deals. The role covers sales into end users, resellers, and ISPs using a blended approach of phone, F2F, Teams, and digital marketing-led campaigns. Role Responsibilities • Lead, coach, and develop a team of 8 salespeople (split between Account Managers and Business Development Reps)., • Own and drive sales strategy for the DrayTek product portfolio across multiple customer segments: end users, resellers, and ISPs., • Personally engage in high-value accounts, key deals, and strategic customer relationships., • Collaborate with internal marketing and product teams to execute go-to-market campaigns and demand generation., • Drive team execution of outbound sales activity via phone, Lead, coach, and develop a team of 8 salespeople (split between Account Managers and Business Development Reps)., • Own and drive sales strategy for the DrayTek product portfolio across multiple customer segments: end users, resellers, and ISPs., • Personally engage in high-value accounts, key deals, and strategic customer relationships., • Collaborate with internal marketing and product teams to execute go-to-market campaigns and demand generation., • Drive team execution of outbound sales activity via phone, Teams, in-person meetings, and digital follow-up., • Ensure consistent sales cadence: pipeline reviews, opportunity management, performance coaching., • Analyse and report on team performance, pipeline velocity, and market opportunities., • Be a visible and credible advocate for DrayTek in the market and internally.Teams, in-person meetings, and digital follow-up., • Ensure consistent sales cadence: pipeline reviews, opportunity management, performance coaching., • Analyse and report on team performance, pipeline velocity, and market opportunities., • Be a visible and credible advocate for DrayTek in the market and internally. Additional Responsibilities Key Performance Indicators (KPIs) To measure success in this role, the following KPIs will be tracked: Team Performance • Quarterly team revenue target attainment, • New customer acquisition by business development reps, • Retention and growth of key accounts by account managers, • Revenue directly influenced or closed by the Sales Leader, • Strategic accounts engaged personally, • Number of outbound sales activities across team, • Campaign-driven lead conversion rates, • Team engagement and development (feedback, training), • Performance improvement of underperforming reps, • Internal collaboration with other business units Skills & Personal Attributes • 5-10 years of B2B sales leadership experience, ideally within Technology Distribution or Networking/IT vendors., • Strong understanding of the networking channel ecosystem – end users, resellers, MSPs, and ISPs., • Proven ability to manage and motivate a hybrid team (hunters and farmers)., • A personal sales track record – must have demonstrable experience in closing deals and building relationships., • Confident engaging at all customer levels, from technical stakeholders to C-suite., • Proficient in using CRM systems (e.g., HubSpot, Salesforce) and sales performance tools., • Strong commercial and strategic mindset, with hands-on execution ability., • Comfortable in a fast-paced, high-accountability environment. What We Offer Leadership of an established and growing team within a leading tech distributor Direct influence on business strategy and revenue performance Opportunity to work with a premium vendor (DrayTek) and fast-evolving market A collaborative, agile culture with commercial freedom and responsibility Competitive salary, performance-based bonus, and development opportunities CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

Purpose of role The Leica Account Manager - Photo will serve as the primary contact for their designated accounts, fostering strong relationships and maintaining regular communication. They will develop strategies and account plans to achieve shared objectives and drive revenue growth. By monitoring key account metrics (KPIs), they will proactively address challenges and resolve issues. Regular visits to key accounts are essential, including leading data driven meetings. The role involves close collaboration with the Head of Commercial, the Commercial Team and Marketing to achieve sales targets across Leica’s portfolio, including photography products, sport optics, smart projection and watches. This is a full-time position that involves travelling within the UK for four days a week, one office day for report preparation, frequent weekend work, and occasional international travel. Key Responsibilities: Trading Relationships • Establish and maintain win/win relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Leica brand is positioned to deliver more than its due share of voice, visibility, and exposure., • Conduct successful commercial negotiations on terms, distribution, space and location, visibility, and support with Buying and Merchandising teams., • Prepare business presentations for formal retailer quarterly reviews and book in regular on site visits in between to main relationships and ensure best practice., • Identify new trading relationships and prepare business case scenarios for approval. Driving Performance • Ensure a top-line and detailed understanding of retail context, category, and individual retailer performance to identify retail opportunities and strategic needs., • Own all sales forecasting and profitability targets for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner., • Deliver bespoke dealer plans to drive brand visibility and growth., • Ensure accurate sales forecasting and proactive inventory and assortment management, with close collaboration with Sales Operations and Finance., • Drive Sell-in of new launches and analyse business performance on an ongoing basis proposing recommendations to improve sales., • basis proposing recommendations to improve sales., • Responsible for visual merchandising including ordering POS and toolboxes and organising dealer in store events, • Work closely and direct the Leica Specialist to engage our dealer community via customer events, demonstrations and the eSnaps programme. Cross-Functional Working • Work closely with the Head of Commercial to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis., • For new markets or trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer., • Act as the key point of contact with the account, managing & addressing daily requests, working closely with internal cross-functional teams. Trade Marketing • Developing & supporting with bespoke Trade Marketing Plans to support individual retailers., • Tracking activity budget spend regularly. Key Accountabilities • Delivering annual financial & gross profit objectives in full, • Development and implementation of a collaborative Joint Business Plan (where applicable) – with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets, • Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviours, • Exceptional results for the retailer and Leica through a sustained commitment to priority outcomes delivered through effective cross-functional ways of working with multiple resources who all execute their specific role in building and supporting a great customer relationship. Key Skills • Wholesale account manager experience is essential, • A keen interest in photography is essential, • A passion for sport optics and knowledge of watches would be highly advantageous, • A confident negotiator and influencer who is extremely target driven, • A real team player with a positive can-do attitude, • Excellent presentation and communication with numeric and analytical skills, • Ability and confidence to build and maintain professional relationships, • Ability to work under pressure and towards deadlines, • Excellent presentation skills, • Ability to travel in the UK and overseas when required, • Full clean driving licence Benefits • Competitive salary and opportunity to earn sales-based commission and bonus, • Private Medical Insurance, • Life Insurance, • Staff discount, • 25 days annual leave plus Bank Holidays, • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Pension, • Access to Employee Assistance Programme, • Social events, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

Job title: Account Manager Department: Sales Responsible to: Commercial Director Responsible for: No direct reports Location: Split between Beckenham, remote working and on site Hours: 40 per week Contract: Full time (hours as required) Salary range: £45k - £50k p.a. plus commission (depending on experience) PURPOSE OF POST An Account Manager at Eclipse serves as the primary point of contact between the company and its clients, playing a crucial role in nurturing client relationships. Their main responsibility is to maintain customer satisfaction by understanding client goals, proactively identifying opportunities, and delivering solutions tailored to their specific requirements. They coordinate internally with various departments—such as design, scenic and technical delivery teams to ensure seamless service delivery, address concerns, and provide strategic guidance that aligns with both client and company objectives. By managing client accounts effectively, they contribute to customer retention, revenue growth, and the overall success of the business. In addition to relationship management, Account Managers are responsible for driving business growth by upselling and identifying new business opportunities within existing accounts. The role requires excellent communication, problem-solving, and project management skills to handle multiple accounts, meet deadlines, and ensure that clients experience high levels of service and satisfaction. MAIN DUTIES & RESPONSIBILITIES • Developing strong relationships with clients through connecting with key business contacts and stakeholders., • Collaborating with the Sales team to develop business opportunities., • Working with existing clients to develop new business., • Liaising between the client and internal colleagues (e.g., Sales, Projects, Operations, Accounts) to ensure the successful delivery of each event and meeting or exceeding client expectations., • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise., • Completing RFPs where necessary and delivering sales pitches to prospective clients., • Conducting client visits as necessary and appropriate., • Communicating regularly with the Commercial Directors on the progress of monthly/quarterly targets., • Forecasting and tracking key account metrics., • Preparing reports and updates on the status of accounts to feed into Commercial Directors., • Providing professional after sales support., • Achievement of specific projects and targets as set and defined by senior management.

FRAME is an American fashion brand established in 2012 by Erik Torstensson and Jens Grede. Since inception, FRAME has embodied Californian modernity with a distinctly European influence through its renowned ready-to-wear collections and coveted denim essentials. Born and raised in Los Angeles, FRAME offers a timeless perspective on everyday chic outfitting via signature tailoring, luxury leather, and quality cashmere. Today, FRAME is a household name across both women’s and men’s design, with 16 standalone retail stores across North America, two London stores, a store in Shanghai and a dedicated eCommerce website. FRAME can also be found at the most desirable department stores and boutiques worldwide. Role Overview: You will oversee all operations and sales activities within our flagship location. You will be responsible for driving sales, delivering exceptional customer experiences, and ensuring the smooth running of the store. As the leader of your team, you will embody Frame’s values while fostering a motivating and results-driven environment. Responsibilities: Sales Leadership • Achieve and exceed sales targets by developing and implementing effective sales strategies., • Inspire and coach your team to deliver outstanding performance and customer engagement., • Ensure all clients receive an exceptional, personalized shopping experience., • Act as a brand ambassador by promoting Frame’s values and vision to clients., • Recruit, train, and manage a high-performing team of sales associates., • Conduct regular performance reviews and provide constructive feedback., • Manage day-to-day operations, including stock management, inventory control, and visual merchandising., • Maintain the stores presentation, ensuring it reflects Frame’s high standards of style and quality., • Collaborate with the Visual Merchandising team to execute seasonal updates and maintain brand identity. Skills and Qualifications: • Proven experience in retail management, preferably within a luxury or premium brand environment., • Strong leadership skills with the ability to motivate and inspire a team., • A passion for fashion and an excellent understanding of the retail industry., • Analytical mindset with the ability to interpret sales data and KPIs., • Excellent communication and interpersonal skills, with a client-focused approach., • Flexibility to work weekends, holidays, and varying shifts as needed.