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Role/Team overview Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. This role sits within the Commercial & Marketing team and is responsible for driving marketing strategies, engagement, retention and commercial growth across Sky Business's existing customer base. With a primary focus on our Indies customer segment (microbusinesses and single-site owners across hospitality, retail and service sectors) the role will lead customer marketing activity across the Business TV portfolio. What you’ll do: Plan and deliver customer marketing activity across the Hospitality (Indies) customer base to drive retention, value growth and customer engagement, with a focus on simple, relevant and service-led communications. Identify and execute upsell opportunities across the existing Business TV product portfolio, promoting relevant connectivity and value-added services that meet customer needs and increase customer lifetime value. Drive cross-sell performance of key products such as Broadband and Mobile, increasing multi-product adoption and maximising customer value. Own and optimise always-on and triggered customer journeys across Email, SMS, Direct Mail, Customer Care, Social and Paid Media channels to improve engagement, conversion and retention outcomes. Partner with Brand, Insights, Pricing, Data and Marketing Operations teams to ensure customer strategy, creative development, data analytics and customer insight are aligned to business objectives and campaign plans. Lead quarterly planning, trading reviews and performance analysis, using customer insight, historic performance and forecasting to identify opportunities, mitigate risks and optimise results. What you'll bring: Demonstrable success managing end-to-end commercial marketing activity, from opportunity identification, segmentation and business case development through to campaign execution, optimisation, performance evaluation and measurable commercial outcomes. Strong analytical and commercial capability, with experience using customer, campaign and commercial data, propensity modelling and customer value management techniques to identify opportunities, assess market potential and make data-informed decisions. Experience creating, interpreting and optimising performance dashboards and KPI reporting, translating complex data, customer insights and campaign performance into clear, actionable recommendations for stakeholders and senior leadership. Excellent stakeholder management, communication and influencing skills, with the ability to collaborate across multiple teams, work effectively in fast-paced environments and confidently present recommendations to senior leaders. Strong understanding of B2B customer segmentation, CRM, customer journey and lifecycle marketing, with experience using marketing automation, customer data and campaign management platforms across channels including Email, SMS, Direct Mail and Paid Media; experience supporting hospitality, micro-business or SME customer segments is advantageous. Benefits and perks: There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work: We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base : Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are : We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

\n Zenopa is supporting a fast-growing brand in the UK men's health and hair loss space, currently expanding into the UK market. We're looking for a dynamic and strategic Head of Growth to architect our customer acquisition and retention engine from the ground up. This is a brand new, high-impact leadership role with a clear mandate to scale the business and shape marketing strategy with real autonom... \n\n \n ZIPC1_UKTJ

Member Experience Manager \n Summary \n Our client, an exclusive membership organisation for senior women executives, is seeking a highly personable and organised Member Experience Manager to deliver an exceptional member journey while driving engagement, retention and membership growth. \n This is a permanent, full-time position based in central London, offering £50,000 - £70,000 DOE + 20% bonus where KPIs are exceeded by 30%. \n The successful candidate will be responsible for building strong relationships with an influential community of senior executives, CEOs and board members, while ensuring the smooth delivery of an exceptional membership experience. \n About Us \n Our client is dedicated to empowering women in leadership and creating meaningful opportunities for senior executives to develop, connect and progress. \n Founded in 2021, the organisation has rapidly expanded internationally, with exclusive clubhouses across Europe and the US. Members benefit from executive education, coaching, networking, leadership events and access to an exceptional global community. \n Role Purpose \n The Member Experience Manager will own the member journey from onboarding through to ongoing engagement and renewal. This is a hands-on role combining member relationship management, events, clubhouse operations, retention and membership growth. \n You will be a key ambassador for the organisation, ensuring members receive a consistently warm, discreet and highly personalised experience. \n Key Responsibilities \n 1) Member Experience & Retention \n\n • Own the end-to-end member journey, from onboarding through to renewal.\n, • Build strong, trusted relationships with senior members and act as their key point of contact.\n, • Monitor engagement and proactively reconnect with less-engaged members.\n, • Drive member satisfaction, participation and retention through meaningful touchpoints and initiatives.\n, • Manage the renewal process and work towards agreed retention targets.\n\n 2) Events & Clubhouse \n\n • Coordinate and deliver a varied calendar of exclusive events, workshops, coaching sessions, dinners and educational programmes.\n, • Manage event logistics, communications, registrations and follow-up.\n, • Act as the key on-site contact for members, speakers and guests.\n, • Ensure the London clubhouse is always welcoming, organised and reflective of the premium membership experience.\n, • Coordinate suppliers and other operational requirements as needed.\n\n 3) Membership Growth \n\n • Support the growth of the London membership community, with a target of 10 new members per year.\n, • Identify prospective members through referrals, events, networks and the existing community.\n, • Build relationships with prospective members and communicate the value of the membership.\n, • Work closely with the wider sales team to support successful conversion.\n\n 4) Administration \n\n • Maintain accurate member records, documentation and digital content.\n, • Coordinate membership administration, event registrations and member communications.\n, • Ensure information relating to members, engagement, events and renewals is accurately maintained and communicated internally.\n\n Success Metrics (KPIs) \n\n • Member Retention: Minimum 75% annual retention\n, • Event Participation: Minimum 25% member participation per event\n, • Membership Growth: Minimum 10 new members per year\n, • Consistently high-quality delivery of the member and clubhouse experience\n\n Candidate Profile \n\n • Experience within membership, hospitality, luxury, events, customer experience or another high-touch environment.\n, • Exceptional relationship-building and communication skills, with confidence engaging with senior executives and C-suite stakeholders.\n, • Highly organised and detail-oriented, with the ability to manage multiple priorities and events.\n, • A warm, polished and discreet approach with a genuine passion for delivering outstanding service.\n, • Commercially aware, with the confidence to identify and develop membership opportunities.\n, • Hands-on, proactive and solutions-focused, with an entrepreneurial mindset.\n, • Comfortable working in a fast-paced, growing international organisation.\n, • Flexibility to work occasional evening events, typically between 4pm and 8pm.\n, • A genuine interest in supporting women in leadership.\n\n This is an exciting opportunity to join a rapidly growing international organisation, working directly with an exceptional community of senior women executives and playing a key role in delivering their London member experience. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Quality Technician - Food £35,000 - £38,000 + Progression + Training + Benefits Monday - Saturday, 2 week rota (Week 1: 6am - 2pm. Week 2: 2pm - 10pm) Southall, London \n Do you have experience working within the food industry as a Quality Technician? Are you looking to join a manufacturing organisation that offers first-class training, development, and long-term career progression? \n Due to continued growth, my client is looking to recruit a Quality Technician to join their team at a state-of-the-art facility near Southall. The successful candidate will support key quality functions including new product development, sample preparation, production trials and taste panels when required. You will suport across multiple product ranges within the facility where full product and company training will be provided. This is an excellent opportunity for someone with a food manufacturing background who is looking to progress into senior or team leader roles within a growing business. \n The company is a highly successful and well-established manufacturer at the forefront of its sector, continuing to expand across all departments. You will be joining a loyal, experienced, and supportive team within a business that prides itself on staff retention, development, and career progression. \n For further details, please click apply - REFERENCE5083- \n The Role: \n *Investigating customer complaints \n *Provide training to operational staff as required \n *Work a Monday - Saturday pattern on a 2-week rota (with potential for Monday - Friday during quieter periods) \n The Candidate: \n *Knowledge of HACCP level 2 or 3 \n *Exposure to high risk/high care food production processes is advantageous \n *Previous experience working in food manufacturing \n Consultant: Patrick Walsh \n Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. \n FMCG|QC|QA|Inspector|Wembley|Quality Technician|Food Safety|HACCP|High Care|Food Production|Southall|West Ealing|West Drayton|Brentford|Hounslow|Greenford| \n INDLP

Business Development Director (Estate Agency) \n (New Business Development & Client Services) \n Location: Crouch End – Islington – Hampstead \n This is a great opportunity to join North London’s most successful Independent Estate Agencies. \n The Business Development Director will lead the client services team while driving new business development efforts. This role is responsible for managing the client experience, boosting client retention, and developing strategies for customer satisfaction, as well as identifying and converting new business opportunities to increase market share and revenue. The ideal candidate will be proactive, customer-focused, and skilled at managing both client service operations and sales development initiatives. \n Key Responsibilities: \n\n • Manage, motivate, and train the client services team to achieve service targets and key performance indicators (KPIs).\n, • Ensure the team is well-informed about market trends, legal requirements, and internal procedures through regular training.\n, • Monitor and enhance the client experience, ensuring top-tier service and client satisfaction.\n, • Develop and implement strategies to improve client retention and loyalty.\n, • Identify and target potential clients (homeowners, landlords, developers) through proactive cold calling, canvassing, and networking.\n, • Build and manage a pipeline of prospects, converting leads into valuations and new business opportunities.\n, • Develop and execute creative strategies to generate and capture new leads and re-engage dormant clients.\n, • Achieve and surpass monthly and quarterly sales targets.\n, • Ensure compliance with relevant property regulations and industry standards (e.g., ARLA, RICS guidelines).\n, • Stay updated on the London property market, including trends, pricing, and competitor activity, to inform pitches and client conversations.\n, • Provide informed and professional advice to clients regarding market conditions and potential opportunities.\n, • Work closely with the sales and lettings teams to optimize the client experience and ensure effective handovers and follow-ups.\n, • Develop strategies to enhance cross-selling and upselling opportunities for other agency services.\n, • Maintain and document client interactions using CRM systems, ensuring records are up-to-date and accurate.\n, • Prepare and present regular performance reports to senior management.\n, • Monitor and analyse client feedback to identify areas for improvement in service delivery and business growth strategies.\n, • Track and report on KPIs, maintaining a data-driven approach to performance management.\n\n Key Skills/Experience: \n\n • Minimum 3-5 years of experience in client services, customer service, or a related role, ideally within the property or estate agency sector.\n, • Proven track record of managing a team and meeting both service and sales targets.\n, • Strong leadership, communication, and negotiation abilities.\n, • Excellent problem-solving skills and the ability to manage multiple priorities.\n, • Proficiency with CRM systems and Microsoft Office Suite.\n, • Good understanding of the London property market and estate agency operations.\n, • Familiarity with relevant property regulations is a plus.\n, • Highly motivated, target-driven, and proactive.\n, • Resilient and confident, capable of handling rejection positively.\n, • Customer-focused mindset with strong interpersonal skills.\n, • Highly organized with attention to detail.\n\n \n Additional Information: \n\n • Regular performance-based incentives and opportunities for career progression.\n, • Flexibility required, including occasional evening or weekend work for client engagements.\n

Patient Care Coordinator \n Private Fertility Clinic | LondonSalary: £34,000 - £37,000 + BenefitsPermanent | Full-Time | On-Site \n About the Opportunity \n Our client is a prestigious private fertility and women's health clinic based in London, recognised for delivering outstanding patient care and clinical excellence. The clinic provides a comprehensive range of fertility and reproductive health services within a highly supportive, patient-centred environment. \n Due to continued growth, they are seeking an experienced Patient Care Coordinator to join their Patient Services team. This is an excellent opportunity for someone with prior fertility clinic experience who is passionate about supporting patients through what can often be a complex and emotional treatment journey. \n The Role \n As a Patient Care Coordinator, you will play a vital role in guiding fertility patients through their treatment pathway from initial enquiry through to treatment coordination. You will act as a key point of contact for patients, ensuring a seamless, compassionate, and efficient experience while liaising closely with clinicians, nurses, embryologists, and operational teams. \n The successful candidate will be highly organised, patient-focused, and confident managing multiple priorities in a fast-paced clinical environment. \n Key Responsibilities \n Patient Services & Enquiries \n\n • Manage all new fertility enquiries via telephone, email, and online channels.\n, • Provide accurate, tailored information regarding consultations and treatment options.\n, • Support prospective patients through the consultation booking process.\n, • Assist with patient engagement events, open evenings, and follow-up communications.\n, • Contribute to initiatives aimed at improving enquiry-to-consultation conversion rates.\n, • Maintain accurate records and reporting data relating to patient enquiries and bookings.\n\n Fertility Treatment Coordination \n\n • Process fertility treatment plans received from clinicians accurately and efficiently.\n, • Ensure patients receive all necessary information required to proceed with treatment.\n, • Prepare and explain treatment costings and financial information.\n, • Coordinate appointments with nursing, embryology, and medical teams.\n, • Monitor patient treatment pathways and proactively manage cycle scheduling.\n, • Liaise across multiple departments to ensure a smooth patient experience.\n, • Act as a key point of contact throughout the patient's fertility journey.\n, • Support patient retention and engagement initiatives.\n\n Administration & Compliance \n\n • Maintain accurate patient records and documentation.\n, • Ensure compliance with all relevant healthcare regulations, clinical governance standards, and data protection requirements.\n, • Follow clinic policies, procedures, safeguarding, infection control, and health & safety protocols.\n, • Participate in mandatory training and continuous professional development activities.\n\n Essential Experience \n\n • Exposure working within a fertility clinic environment.\n, • Previous experience coordinating fertility treatment pathways.\n, • Experience working directly with patients in a healthcare or clinical setting.\n, • Confident handling sensitive and confidential information.\n\n Skills & Attributes \n\n • Exceptional customer service and patient care skills.\n, • Excellent verbal and written communication.\n, • Strong organisational and time-management abilities.\n, • Ability to prioritise a busy workload in a fast-paced environment.\n, • High level of attention to detail and accuracy.\n, • Flexible and collaborative approach to teamwork.\n, • Strong IT skills, including Microsoft Office applications.\n, • Professional, empathetic, and patient-focused mindset.\n\n Benefits \n\n • Discretionary bonus scheme\n, • Cycle-to-work scheme\n, • Season ticket loan\n, • Employee Assistance Programme\n, • Enhanced maternity benefits\n, • 33 days annual leave inclusive of bank holidays\n, • Opportunity to work within a leading fertility and women's health setting\n\n Working Hours \n\n • Monday to Friday\n, • 40 hours per week\n, • Shifts scheduled between 8:00am and 6:00pm\n\n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n This is an opportunity to take ownership of loyalty analytics within a well-established consumer brand. You'll play a role in shaping how the business understands, grows and optimises its loyalty programme, using data to drive customer retention, increase lifetime value, and enhance omnichannel engagement.The CompanyThey are a leading consumer-focused organisation with a significant customer base across both digital and physical channels. Customer loyalty sits at the heart of their growth strategy, with continued investment in analytics, personalisation and customer insight. The business is focused on building stronger long-term customer relationships and creating more value from its loyalty programme.The RoleAs a Marketing Analytics Manager, you will be responsible for developing the analytical framework that underpins the loyalty programme and customer strategy. Key responsibilities include: \n\n • Driving insights into loyalty programme performance, customer retention and lifetime value.\n, • Understanding how loyalty members behave across online and offline channels to improve omnichannel engagement.\n, • Developing customer segmentation strategies to identify high-value audiences and support targeted marketing activity.\n, • Measuring the effectiveness of loyalty initiatives, promotions, rewards and personalised campaigns.\n, • Designing testing frameworks to assess the impact of customer engagement and retention activity.\n, • Building and improving reporting and dashboard capabilities to provide visibility of programme performance.\n, • Partnering closely with Marketing, CRM, Product and Data teams to turn analysis into commercial action.\n, • Providing strategic recommendations on how the loyalty programme can grow membership, increase engagement and drive customer value.\n\n Your Skills & Experience \n\n • Experience within marketing analytics, CRM analytics, customer analytics or loyalty analytics.\n, • Deep understanding of loyalty programme metrics including retention, customer lifetime value (LTV/CLV), frequency and customer engagement.\n, • Experience developing customer segmentation frameworks and behavioural profiling.\n, • Background in campaign measurement, experimentation and incremental impact analysis.\n, • Advanced SQL skills and experience working with large customer datasets.\n, • Experience building stakeholder-facing reporting and dashboards using BI tools.\n, • Ability to translate complex analysis into clear commercial recommendations.\n\n What They Offer \n\n • Competitive salary and bonus potential.\n, • Hybrid working environment.\n, • Opportunity to own and shape a high-profile loyalty analytics function.\n, • Exposure to senior stakeholders and strategic customer decisions.\n, • Strong career development opportunities within a growing analytics team.\n\n How to ApplyApply now to learn more about this opportunity to lead loyalty analytics and influence customer strategy within a data-driven organisation. \n

Legal Assistant \n Salary: £30,880 - £35,535 pa (basic salary + location allowance of £4,500) \n Location: London – Hybrid, 2 days minimum in the office – 3 days working from home. \n Hours: Full-Time \n Contract: 1 x Permanent – 1 x Fixed-term Contract – 12 months \n We have an exciting opportunity for two Legal Assistants to join our team. If you can offer experience of maintaining legal files and databases, and possess good customer service skills, this is an opportunity to play a key role providing comprehensive support to our In-House Advisory Service at the General Dental Council. \n Person Specification: \n • Experience of maintaining legal files, databases and other records in a legal environment demonstrating commitment to ensuring quality and accuracy of work, with excellent attention to detail. \n - Experience of dealing with evidence and preparing trial bundles. \n - Ability to plan and organise workload, managing own time effectively and suggesting new and more efficient ways of working. \n - Strong team-working skills and ability to support others. \n - Good customer service skills with a positive, “can do” attitude to all tasks and challenges set. \n - Ability to ensure compliance with GDC’s policies and statutory obligations with regard to data protection, equality and diversity, health and safety, and employment. \n About us: \n Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. \n Benefits: \n The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish. \n To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. \n Some of our benefits include: \n • 27 days' holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years’ service \n - Flexitime scheme \n - Employer pension contributions up to 10% \n - Buy/Sell annual leave \n - Enhanced Maternity, Paternity and Adoption leave from 1 year’s service \n - Life assurance, income protection plan and enhanced sick leave policy \n - Staff discounts including retail discounts, eye care contributions and discounted gym membership \n We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. \n How to apply: \n For further details about the role and to apply, please click the apply button. \n Closing date: 23:59 on 22 September 2026 \n Shortlisting: 22 September – 2 October 2026 \n Interviews: w/c 12 October 2026 \n As part of your supporting statement, please expand on your work experience that aligns with the role and person specification above, using the STAR format. \n We reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. \n Please no agencies unless instructed otherwise.

\n This is an exciting opportunity for a CRM Manager to join a fast-paced digital entertainment business and take ownership of customer engagement. Needs to have gaming or gambling backround. You will play a key role in shaping CRM strategy, delivering data-driven campaigns, and enhancing the customer experience through targeted, personalised communications.The CompanyThey are a well-established digital business operating within the online gaming and sports betting sector. With a strong customer focus and ambitious growth plans, they invest heavily in technology, data, and customer engagement. The business offers a collaborative environment where CRM is recognised as a key driver of commercial success. You will have the opportunity to influence strategy and make a measurable impact on customer retention and revenue.The Role \n\n • Develop customer segmentation strategies using behavioural and transactional data.\n, • Plan, execute, and optimise CRM campaigns across email, SMS, push notifications, and in-app channels.\n, • Monitor campaign performance, analyse key metrics, and provide actionable recommendations.\n, • Design and implement automated customer journeys and personalised communications.\n, • Manage promotions and campaign delivery from setup through to quality assurance.\n, • Conduct A/B testing to improve engagement, retention, and conversion rates.\n, • Work closely with acquisition, compliance, product, and analytics teams to deliver aligned campaigns.\n, • Identify opportunities to increase customer value through targeted retention activity.\n\n Your Skills & Experience \n\n • Strong commercial CRM experience within the gaming, gambling, sports betting, casino, or related online betting sector.\n, • Proven experience delivering customer retention and engagement campaigns.\n, • Ability to analyse customer data and translate insights into effective CRM initiatives.\n, • Experience working with CRM platforms and marketing automation tools.\n, • Strong understanding of customer segmentation, lifecycle marketing, and campaign optimisation.\n, • Experience managing multiple campaigns in a fast-paced environment.\n, • Excellent stakeholder management and communication skills.\n, • Passion for sport and awareness of major sporting events and customer behaviours.\n\n What They Offer \n\n • Clear opportunities for career progression in a growing organisation.\n, • Collaborative and supportive working environment.\n\n How to ApplyIf you have strong CRM experience within gaming, gambling, or sports betting and want to make a significant impact in a growing business, apply now to learn more. \n

Role/Team overview \n \n Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. \n \n This role sits within the Commercial & Marketing team and is responsible for driving marketing strategies, engagement, retention and commercial growth across Sky Business's existing customer base. With a primary focus on our Indies customer segment (microbusinesses and single-site owners across hospitality, retail and service sectors) the role will lead customer marketing activity across the Business TV portfolio. \n \n What you’ll do: \n\n • \n Plan and deliver customer marketing activity across the Hospitality (Indies) customer base to drive retention, value growth and customer engagement, with a focus on simple, relevant and service-led communications. \n\n\n • \n Identify and execute upsell opportunities across the existing Business TV product portfolio, promoting relevant connectivity and value-added services that meet customer needs and increase customer lifetime value. \n\n\n • \n Drive cross-sell performance of key products such as Broadband and Mobile, increasing multi-product adoption and maximising customer value. \n\n\n • \n Own and optimise always-on and triggered customer journeys across Email, SMS, Direct Mail, Customer Care, Social and Paid Media channels to improve engagement, conversion and retention outcomes. \n\n\n • \n Partner with Brand, Insights, Pricing, Data and Marketing Operations teams to ensure customer strategy, creative development, data analytics and customer insight are aligned to business objectives and campaign plans. \n\n\n • \n Lead quarterly planning, trading reviews and performance analysis, using customer insight, historic performance and forecasting to identify opportunities, mitigate risks and optimise results. \n\n \n What you'll bring: \n\n • \n Demonstrable success managing end-to-end commercial marketing activity, from opportunity identification, segmentation and business case development through to campaign execution, optimisation, performance evaluation and measurable commercial outcomes. \n • \n Strong analytical and commercial capability, with experience using customer, campaign and commercial data, propensity modelling and customer value management techniques to identify opportunities, assess market potential and make data-informed decisions. \n • \n Experience creating, interpreting and optimising performance dashboards and KPI reporting, translating complex data, customer insights and campaign performance into clear, actionable recommendations for stakeholders and senior leadership. \n • \n Excellent stakeholder management, communication and influencing skills, with the ability to collaborate across multiple teams, work effectively in fast-paced environments and confidently present recommendations to senior leaders. \n • \n Strong understanding of B2B customer segmentation, CRM, customer journey and lifecycle marketing, with experience using marketing automation, customer data and campaign management platforms across channels including Email, SMS, Direct Mail and Paid Media; experience supporting hospitality, micro-business or SME customer segments is advantageous. \n\n Benefits and perks: \n There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: \n\n • \n Free Sky TV or NOW package \n\n\n • \n Pension package with up to 9% employer contribution \n\n\n • \n Private healthcare with mental health support \n\n\n • \n Aviva Digital GP and dental insurance \n\n\n • \n Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect \n\n\n • \n Sharesave and Tech schemes \n\n\n • \n A range of Sky VIP rewards and experiences \n\n \n How you’ll work: \n We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. \n \n Your office base : \n Osterley \n \n Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. \n \n Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. \n Who we are : \n \n We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. \n \n We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. \n \n To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. \n \n To find out more about working with us, search #LifeAtSky on social media.

\n Marketing Specialist (6-Month Contract) \n London (Hybrid: 3 Days Office/2 Days Home) \n 40 Hours per Week \n Start Date: September 2026 \n PAYE Contract \n Are you a highly organised marketing professional who thrives in a fast-paced environment? We're looking for a Marketing Specialist to support large-scale marketing campaigns and customer engagement initiatives across European marketplaces during one of the busiest periods of the year. \n This is an exciting opportunity to work on major promotional events, helping deliver customer-focused campaigns that drive engagement, acquisition, conversion, and brand visibility. \n What You'll Be Doing \n\n • Support the execution of large-scale marketing campaigns across EU marketplaces, with a particular focus on peak seasonal events.\n, • Manage outbound merchandising activities to improve customer discovery, conversion, and retention.\n, • Execute life cycle marketing campaigns across onsite placements and outbound communication channels.\n, • Coordinate customer-facing communications, including email campaigns, push notifications, and homepage placements across multiple European locales.\n, • Collaborate with cross-functional stakeholders across retail, merchandising, operations, and business teams to ensure seamless campaign delivery.\n, • Monitor campaign performance and operations, troubleshoot issues, and maintain exceptional quality standards.\n\n What We're Looking For \n Essential Skills & Experience \n\n • Experience in marketing, merchandising, campaign management, or a related field.\n, • Strong attention to detail and the ability to manage multiple priorities simultaneously.\n, • Excellent communication and stakeholder management skills.\n, • Ability to work independently in a fast-paced, data-driven environment.\n, • A proactive, hands-on approach with a strong commitment to meeting deadlines and delivering results.\n\n Desirable \n\n • Experience supporting E-commerce or retail marketing campaigns.\n, • Familiarity with onsite merchandising and customer engagement strategies.\n\n Why Apply? \n This role offers the opportunity to: \n\n • Work on high-profile marketing campaigns across European markets.\n, • Gain valuable experience coordinating campaigns across multiple countries and customer channels.\n, • Collaborate with a broad network of business, retail, and marketing stakeholders.\n, • Play a key role during a critical trading period, delivering meaningful impact to customers and brands alike.\n\n If you're a proactive marketer with strong campaign execution skills and a passion for delivering exceptional customer experiences, we'd love to hear from you. \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Your New Role \n As CRM & Loyalty Executive, you will take ownership of key lifecycle marketing initiatives across the customer journey, helping improve retention, engagement and loyalty. Working closely with teams across marketing, product and customer experience, you will support strategies designed to increase customer lifetime value and reduce churn. \n Key responsibilities include: \n\n • Managing post-purchase customer journeys, onboarding programmes and win-back campaigns.\n, • Supporting subscription lifecycle communications and helping optimise customer retention.\n, • Developing cancellation prevention and customer save strategies.\n, • Using customer feedback, service data and behavioural insights to identify opportunities for improvement.\n, • Building targeted lifecycle campaigns based on customer segmentation.\n, • Supporting the development and optimisation of the loyalty programme, including rewards, tiers and customer incentives.\n, • Producing regular performance reports and providing insights on retention, loyalty and customer lifetime value.\n\n What You'll Need to Succeed \n To be successful in this role, you will have experience within CRM, lifecycle marketing, retention or email marketing and be keen to develop your expertise within customer loyalty and retention strategy. \n You will also have: \n\n • Experience using CRM or email marketing platforms such as Klaviyo or similar.\n, • Strong analytical skills with confidence working with customer data, reporting and spreadsheets.\n, • Excellent communication and stakeholder management skills.\n, • A proactive mindset with a genuine interest in customer retention, loyalty and lifecycle marketing.\n, • Experience within a D2C, retail, eCommerce, beauty, wellness or subscription business would be advantageous.\n\n What You'll Get in Return \n\n • Hybrid working model.\n, • Genuine ownership and exposure to senior leadership.\n, • Opportunity to shape and develop customer retention initiatives.\n, • Career progression within a high-growth consumer business.\n, • Competitive salary package and additional employee perks.\n\n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Remote \n Do you have group risk experience and a strong understanding of group risk products? Do you want to feel truly rewarded for your efforts with renewal and new business bonuses? \n We have an exciting opportunity to join our warm and welcoming team as an Employee Benefits Consultant. \n Our Employee Benefits Consultants report to the Business Development Manager - Enterprise Group Risk and are responsible for managing, retaining, and developing a portfolio of micro/smaller SME group risk clients, typically managed through telephone account management. You will successfully manage a portfolio of existing group risk clients, achieving high retention rates by delivering excellent service and strong group risk advice, and develop the existing client portfolio by upselling additional service lines to existing clients. \n In return we will make sure you get all the training and development you need to develop into an experienced employee benefits consultant, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company. \n Key Role Accountabilities: \n This is an overview and not an exhaustive list of responsibilities. \n\n • \n Manage a portfolio of micro/small SME group risk clients, including all aspects of policy administration and policy management. \n • \n Proactively contact clients at renewal points (and other regular intervals as appropriate to the client) to ensure that the relationship and their insurance policies run smoothly. \n • \n Ensure that renewal income (i.e., client retention) from the portfolio remains at appropriate levels. \n • \n Proactively explore opportunities to expand income from existing clients. \n • \n Win new group risk business through various referral channels. \n • \n Generate referrals to other Towergate business lines from the group risk portfolio. \n • \n Maintain high levels of client satisfaction. \n • \n Ensure compliance and business standards KPI scores remain at appropriate levels. \n • \n Transparent and timely reporting of renewal income and new business figures. \n • \n Maintain strong technical group risk knowledge through appropriate CPD and work-related training. \n • \n Develop and maintain strong relationships with the group risk insurance providers. \n\n What we are looking for in an Employee Benefits Consultant: \n Someone with group risk experience in a broking or advisory environment who has a strong understanding of group risk products and their operation. You will have experience of managing and maintaining a portfolio of group risk clients and all aspects of their policy management. An understanding of new and existing client’s business whilst successfully converting new business opportunities or willingness and desire to learn the necessary skills. \n\n • \n Professional, customer focussed approach internally and externally when dealing with colleagues and distribution partners. \n • \n Effective verbal and written communication skills with a confident, personable telephone manner. \n • \n GR1 qualified (or working towards). \n • \n Strong numeracy and literacy skills. \n • \n Experience in using Microsoft Office programmes. \n\n So, what are you waiting for? Apply today and one of our team will be in touch. \n #AIB #LI-#RK1 #LI-Remote \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

\n Head of Marketing Analytics \n London (Hybrid) | Up to £150,000 + Benefits \n \n This is an exciting opportunity to lead and shape a growing Marketing Analytics function within a highly successful digital business. Joining at a pivotal stage of its analytics journey, you will have the chance to influence strategic decision-making, build analytical capability, and drive measurable impact across customer acquisition, engagement, and growth initiatives. \n \n The Company \n They are a well-established, customer-focused organisation that has successfully challenged traditional approaches within their sector through innovation and technology. With continued growth and investment in data-driven decision-making, they are expanding their analytics capabilities to support ambitious commercial objectives. Analytics plays a central role in their future strategy, creating a high-impact environment for experienced leaders. \n \n The Role \n You will lead the Marketing Analytics function, partnering with senior stakeholders across marketing, growth, and product teams to drive better business decisions. \n Responsibilities include: \n\n • Leading, coaching, and developing a team of Marketing Analysts\n, • Defining the vision and strategy for Marketing Analytics across the organisation\n, • Partnering with leadership teams to solve complex growth and marketing challenges\n, • Developing robust measurement frameworks for acquisition, CRM, and customer engagement activity\n, • Improving attribution, marketing effectiveness, and investment decision-making\n, • Driving the evolution and maturity of analytics processes, frameworks, and capabilities\n, • Translating business questions into actionable insights and recommendations\n, • Ensuring analytical outputs are commercially focused, impactful, and aligned to business objectives\n\n Your Skills & Experience \n\n • Strong commercial experience in Marketing Analytics, Growth Analytics, Customer Analytics, or a related field\n, • Deep understanding of marketing measurement, performance analysis, attribution, and customer growth metrics\n, • Experience leading and developing analytics teams\n, • Expertise in mobile app analytics, acquisition measurement, retention analysis, and customer lifetime value\n, • Ability to influence senior stakeholders and communicate complex analytics concepts effectively\n, • Experience building or transforming analytics functions and improving capability maturity\n, • Strong problem-solving skills with the ability to balance strategic thinking and technical detail\n, • Familiarity with multi-touch attribution, marketing mix modelling, CRM analytics, or customer value frameworks is advantageous\n, • Exposure to financial services, fintech, or other fast-paced digital environments is beneficial\n\n \n How to ApplyIf you're an experienced analytics leader looking to shape the future of Marketing Analytics within a growing organisation, apply today through Harnham to learn more about this opportunity. \n \n

Mechanical Maintenance Engineer £35,000 - £45,000 + Overtime + Training + Benefits Tuesday - Saturday, 07:00 - 15:30. Flexible Days off in the week Hayes, London - Commutable from West Drayton, Southall, Uxbridge & Hounslow \n Do you have fabrication experience and mechanical engineering knowledge gained with an industrial or manufacturing environment? Are you looking for a new opportunity within a leading organisation that can offer first class training and development? Do you want a days based maintenance role that offers you the chance to progress within and enhance your skillset? \n Due to continued growth, my client is looking for a mechanical maintenance engineer to join the team, working out of their state of the art facility near Hayes. The successful applicant will be responsible for working within the plant on a range of commercial and plant machinery providing planned, reactive and preventive maintenance. You will be playing a key role in ensuring that all equipment is operating at maximum efficiency enabling all projects are completed on time, meeting industry and customer standards. This is an outstanding role for someone looking for day to day variety and wants to grow their skillset within a range of electrical and mechanical equipment and machinery within in a fast paced environment. \n This is a great opportunity to join an established business who pride themselves on staff retention and development. Due to another year of expansion, the company are looking to make multiple hires and will be looking to promote within when future roles open up. \n For more information please click apply and contact PatrickWalsh - - REF5400 \n The Role: \n *Mechanical maintenance engineer - Welding & Fabrication \n *Reactive and planned maintenance \n * Tuesday - Saturday, 07:00 - 15:30 (Flexible Days off in the week) \n The Candidate: \n *Welding and Mechanical engineering knowledge \n *Qualifications are desired \n *A commutable distance to Hayes \n elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. \n Welder|Welding|Fabricator|Fabrication||Electromechanical|Mechanical|Maintenance|Multi Skilled|Electrical|PPM|Fault Finding|Process Mechanical|Electrical|Engineering|Machinery|FMCG|Manufacturing|Testing|Inspecting|Repairs|Fitter|Operator|PLC|Electric|wiring|Control|systems|Conveyors|Production|Engineering|Engineered|Engineer|Fitter|Technician|London|West London|Hayes|West Drayton|Heathrow|Southall|Uxbridge|Hounslow|Junior|Trainee|Grad|Graduate|Apprentice|Training| \n INDMP

Ready for your next career move? \n If you're looking for an opportunity where you can build a rewarding career, develop new skills and be part of a supportive and successful team, we'd love to hear from you. \n We're recruiting Insurance Account Handlers to join our friendly and growing teams across the UK. Whether you're an experienced insurance professional or looking to start an exciting new career, this could be the perfect opportunity for you. \n As an Insurance Account Handler, you'll enjoy: \n\n • \n Monday to Friday working hours with no weekend shifts, some opportunities will be hybrid, some will be office based \n • \n A competitive salary based on your experience \n • \n A generous bonus structure \n • \n Comprehensive training and ongoing development \n • \n The chance to build a long-term career with one of the UK's largest independent insurance brokers \n • \n A supportive culture where your contribution is recognised and valued \n\n What will you be doing? \n As an Insurance Account Handler, you'll play a central role in delivering an outstanding experience for our clients. You'll help manage a portfolio of customers, supporting them throughout their insurance journey, from new business and policy changes through to renewals. \n As a trusted point of contact, you'll work closely with clients, insurers and colleagues to ensure queries are resolved efficiently and service standards remain exceptional. \n No two days are the same, making this a fantastic opportunity for someone who enjoys building relationships, solving problems and delivering great customer service. \n Key Responsibilities \n\n • \n Supporting the day-to-day management of an assigned client portfolio \n • \n Helping achieve retention, cross-selling and referral targets \n • \n Building strong and lasting relationships with clients and insurer partners \n • \n Acting as the first point of contact for client and insurer enquiries \n • \n Responding proactively to requests and resolving issues efficiently \n • \n Checking insurer documentation and resolving discrepancies before issuing to clients \n • \n Maintaining accurate client records in line with company processes and regulatory requirements \n • \n Delivering a professional and responsive service via phone, email and other communication channels \n\n What are we looking for? \n For some opportunities, previous insurance experience will be essential. For others, we're equally excited to hear from school, college or university leavers, as well as individuals looking for a career change. \n What matters most is your attitude, enthusiasm and willingness to learn. If you're new to insurance, we'll provide full training and support through our award-winning Learning & Development team. \n We're looking for people who: \n\n • \n Put customers at the heart of everything they do \n • \n Bring energy, initiative, and a proactive mindset \n • \n Communicate confidently with clients over the phone and via email \n • \n Thrive as part of a collaborative and supportive team \n • \n Adapt positively to change and enjoy working in a fast-paced environment \n • \n Demonstrate honesty, integrity, and professionalism in everything they do \n\n You will be welcomed and supported by the wider Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits include: \n\n • \n Holiday entitlement of 26 days plus bank holidays, increasing with length of service \n • \n Opportunity to progress your career across the entire Ardonagh family \n • \n Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects \n • \n Pension scheme for when you feel it’s time to retire \n • \n 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing \n • \n Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more \n • \n One day paid volunteering to give back to our communities \n • \n Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community \n • \n The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. \n\n We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. \n Build a Career, Not Just a Job \n We're committed to helping our people succeed. From day one, you'll receive the support, training, and development you need to thrive in your role and grow your career. \n Whether you're taking your first steps into insurance or looking to take your experience to the next level, you'll have access to ongoing learning opportunities, professional development, and clear career progression within a business that invests in its people. \n Join us and discover where a career in insurance can take you. \n \n #LI-NT1 \n INDX1 \n #AIB \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 – £65,454 37.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–Friday Reporting to: Head of Customer Success Pedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower®, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth. Where You’ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You’ll likely bring: • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 – £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you. Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details

Group Digital Marketing Manager - Fashion & Lifestyle Brand \n Are you passionate about digital marketing and fashion? Do you thrive in a fast-paced environment where creativity and collaboration are key? We're on the lookout for a Group Digital Marketing Manager to join this team and drive the growth of this iconic fashion brand. \n What You'll Do: \n · Develop and deliver a comprehensive digital marketing strategy for two renowned lifestyle brands. \n · Work closely with the Ecommerce and Trading teams to drive customer acquisition, conversion, and retention across search, social media, affiliates, and email marketing. \n · Take ownership of traffic performance and hit site traffic targets on a weekly, monthly, and annual basis. \n · Lead and inspire the Digital Marketing Assistant & Junior Social Media Manager, keeping up with the latest trends and technologies in digital marketing. \n · Manage budgets and allocate spend efficiently to maximise returns across channels. \n · Communicate campaign performance against KPIs, identifying growth opportunities and recommending improvements. \n · Drive customer engagement through optimised social channels, affiliate partnerships, display ads, and email database growth. \n · Manage relationships with third-party partners to ensure maximum exposure during key events. \n · Oversee the digital marketing calendar and align it with business objectives and market opportunities. \n What You'll Bring: \n · A minimum of 3 years' experience in performance marketing, with hands-on expertise in Meta, TikTok, and Google platforms. \n · Proven track record of using analytics and data-driven insights to guide decision-making and optimise campaigns. \n · Strong commercial acumen and an ability to propose KPIs that align with growth objectives. \n · Excellent communication skills - you're confident expressing ideas clearly and effectively to a range of stakeholders. \n · A can-do attitude and a proactive approach to managing multiple projects and deadlines. \n · Experience in managing and motivating a team, ensuring everyone reaches their full potential. \n Why Join This Brand? \n This is your chance to work with a much-loved UK Fashion Brand. You'll have the freedom to innovate, take ownership of your strategies, and work with a collaborative team that celebrates success together. Plus, you'll be at the heart of shaping a digital presence that reaches millions! \n Salary: £50-60k + Great Benefits & Hybrid Working \n If you're looking for a new challenge in digital marketing and have a passion for fashion, apply today and help us create unforgettable brand experiences online. \n BH37103

Fertility Care Coordinator \n Location: West London Salary: £34,000 - £37,000 + benefits Hours: Monday to Friday Contract: Permanent \n The Opportunity \n We are seeking a compassionate and organised Fertility Care Coordinator to join a leading private women's health and fertility service in West London. \n This is an excellent opportunity for a registered Midwife who has experience supporting patients through fertility journeys, reproductive health pathways, women's health services, or assisted conception treatments. Previous fertility clinic experience is advantageous but not essential. Candidates should have a strong understanding of fertility treatments and the emotional, clinical, and practical support patients require throughout their journey. \n You will act as a key point of contact for patients, guiding them through treatment pathways and ensuring an exceptional patient experience from initial enquiry through to treatment coordination. \n Key Responsibilities \n Patient Support & Coordination \n\n • Act as a dedicated point of contact for fertility patients throughout their treatment journey.\n, • Provide clear, empathetic, and accurate guidance to patients regarding fertility services and treatment pathways.\n, • Ensure patients receive all relevant information required to make informed decisions about their care.\n, • Coordinate patient pathways efficiently, ensuring a seamless experience from consultation to treatment.\n, • Build strong relationships with patients and provide ongoing support throughout their fertility journey.\n, • Liaise closely with clinical, nursing, and laboratory teams to ensure treatment plans are delivered effectively.\n\n Treatment Coordination \n\n • Process treatment plans accurately and within agreed timescales.\n, • Coordinate appointments and treatment schedules across multiple departments.\n, • Prepare and discuss treatment costings and pathway information with patients.\n, • Monitor patient treatment timelines and proactively coordinate upcoming cycles.\n, • Identify and resolve potential pathway delays or issues to maintain excellent patient care.\n, • Support patient engagement and retention initiatives.\n\n Patient Enquiries & Customer Service \n\n • Respond to patient enquiries via telephone, email and online booking platforms.\n, • Provide a professional, personalised, and informative service to prospective patients.\n, • Support patient information events and follow-up communications.\n, • Maintain accurate patient records and documentation.\n\n Administration & Compliance \n\n • Ensure compliance with all relevant regulatory, safeguarding, confidentiality, and data protection requirements.\n, • Maintain accurate records and support reporting requirements.\n, • Complete mandatory training and adhere to organisational policies and procedures.\n\n About You \n We would particularly welcome applications from: \n\n • Registered Midwives (NMC registered)\n, • Women's Health Nurses\n, • Fertility Nurses\n, • Healthcare professionals with experience supporting fertility, reproductive health or IVF patients\n\n Essential Skills & Experience \n\n • Experience working within women's health, maternity, reproductive health, fertility services, or a related patient-focused environment.\n, • Good understanding of fertility treatments and patient pathways.\n, • Excellent communication and relationship-building skills.\n, • Strong organisational and coordination abilities.\n, • Ability to manage sensitive conversations with empathy and professionalism.\n, • High attention to detail and strong administrative skills.\n, • Proficiency in Microsoft Office.\n\n Desirable \n\n • Previous fertility clinic experience.\n, • Experience coordinating patient pathways.\n, • Knowledge of IVF and assisted conception treatment processes.\n, • Experience in a private healthcare environment.\n\n Benefits \n\n • Discretionary bonus\n, • Cycle-to-work scheme\n, • Season ticket loan\n, • Employee Assistance Programme\n, • Enhanced maternity leave\n, • 33 days annual leave inclusive of bank holidays\n\n Additional Information \n\n • This position is fully site-based in West London.\n, • Enhanced DBS check required.\n, • We are committed to creating an inclusive workplace where everyone is valued and treated fairly, regardless of background, identity, or personal characteristics.\n\n Ideal for: Midwives looking to transition into fertility, fertility nurses seeking a patient coordination role, or women's health professionals with a passion for supporting patients through their reproductive journey. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is a leading provider of essential public and business services, delivering complex, people-focused solutions across the UK and internationally. Working in partnership with government bodies, defence organisations, transportation networks, healthcare providers, justice services, and local authorities, they support millions of people every day through innovative service delivery and operational excellence. \n They are seeking a highly skilled Principal Transition Lead to deliver critical services across the UK. This is an exciting opportunity to play a pivotal role in both winning and delivering major public sector contracts, leading high-profile mobilisation and transition programmes from bid through to operational delivery. \n This role combines strategic business growth, programme leadership, stakeholder engagement, and operational excellence. You will work at the heart of major contract pursuits and complex transformation projects, helping shape winning solutions while ensuring successful delivery outcomes. \n Following contract award, you will take ownership of programme delivery, ensuring successful implementation, stakeholder confidence, governance, financial control, and achievement of programme outcomes. \n This is a permanent role working from home with regular travel required due to the nature of the role, the salary banding for the position is £70,000 to £100,000. \n Key Responsibilities \n Business Growth & Bid Leadership \n\n • Lead the development of mobilisation, transition and exit strategies for major bids and contract retention opportunities.\n, • Develop a deep understanding of customer objectives, operational requirements, and transition risks.\n, • Build trusted relationships with customers, suppliers, and strategic partners throughout the procurement lifecycle.\n, • Produce high-quality mobilisation plans, programme schedules, cost models, governance frameworks, and risk management strategies.\n, • Contribute to winning propositions by demonstrating delivery capability as a key differentiator.\n\n Programme Delivery \n\n • Lead complex mobilisation and transition programmes from contract award through to successful implementation.\n, • Create a high-performing programme environment focused on delivery excellence, collaboration, and accountability.\n, • Manage multidisciplinary teams across people, process, technology, and data workstreams.\n, • Establish and maintain effective programme governance, controls, reporting, and assurance frameworks.\n, • Manage financial performance, programme risks, issues, dependencies, and resource requirements.\n\n \n About You \n Essential Experience \n\n • Proven experience leading large-scale mobilisation, transition, transformation, or business change programmes.\n, • Extensive experience supporting major bids, tenders, or procurement exercises through programme definition and planning.\n, • Strong understanding of government procurement processes and public sector contracting environments.\n, • Experience leading programmes across multiple workstreams including people, process, technology, and data.\n, • Demonstrable success managing stakeholders at executive and customer level.\n, • Experience establishing programme governance, controls, reporting structures, and risk management frameworks.\n, • Strong commercial awareness with experience developing programme cost models and delivery plans.\n, • Ability to drive clarity in complex or ambiguous environments.\n, • Experience managing competing priorities within fast-paced and high-pressure environments.\n\n \n

Head of Brand & Product Marketing - Maternity Cover \n As Head of Brand & Product Marketing at CMC Markets, you will lead the development and delivery of brand strategy, creative campaigns and sponsorship activity across the business. You will work closely with senior stakeholders, regional marketing teams, product, compliance and external agencies to strengthen CMC Markets’ brand, increase awareness and ensure a consistent and distinctive customer experience across every touchpoint. \n Your mission: provide confident strategic and creative leadership during a period of maternity cover, maintaining momentum across key brand initiatives while delivering integrated campaigns and sponsorship activations that support CMC Markets’ commercial objectives. \n Key Responsibilities \n\n • Own and evolve CMC Markets’ brand strategy, positioning, messaging and creative platform, ensuring the brand remains distinctive, relevant and commercially effective\n, • Lead the development and delivery of integrated brand campaigns across channels including TV, BVOD, digital video, social media, audio, out-of-home, content and partnerships\n, • Set a high creative standard, leading the briefing, development and approval of campaign concepts, brand storytelling and creative assets\n, • Manage CMC Markets’ sponsorship portfolio, overseeing partner relationships, rights activation, campaign integration, content creation, hospitality, governance and performance measurement\n, • Develop sponsorship activation plans that maximise brand visibility, audience engagement and commercial value across paid, owned and earned channels\n, • Create and maintain clear Ideal Customer Profiles, audience segments and customer propositions to inform campaign strategy, creative development, media planning and go-to-market activity\n, • Use customer research, market insight, brand tracking and campaign performance data to identify opportunities and improve marketing effectiveness\n, • Manage creative, media, production and research agencies, ensuring briefs are strategically robust and work is delivered on time, within budget and to a high standard\n, • Act as a senior brand guardian, ensuring consistency across visual identity, tone of voice, customer communications and regional marketing activity\n, • Partner with product and commercial teams to support product positioning, proposition development, launches and go-to-market planning where required\n, • Work closely with performance marketing, CRM, content, social and regional teams to connect long-term brand building with customer acquisition, engagement and retention objectives\n\n Requirements \n\n • 7+ years of experience in brand marketing, integrated marketing or a related discipline, including experience in a senior leadership role\n, • Strong strategic and creative experience, with a proven record of developing distinctive brand platforms, compelling creative briefs and integrated campaigns\n, • Experience managing significant sponsorships or brand partnerships, including activation planning, rights management, stakeholder relationships and measurement\n, • Demonstrable experience leading major above-the-line and multi-channel campaigns from initial strategy through to production, launch and evaluation\n, • Strong understanding of audience segmentation, customer research, Ideal Customer Profiles and insight-led marketing planning\n, • Commercially minded, with the ability to connect brand investment and sponsorship activity to measurable business and customer outcomes\n, • Experience managing substantial marketing budgets, external agencies and complex production processes\n, • Confident senior stakeholder manager with the ability to influence, challenge and align teams across marketing, product, commercial, legal and compliance functions\n, • Experience in financial services, fintech, wealth management, investing or another regulated industry is advantageous\n, • Experience delivering TV, BVOD or other large-scale broadcast campaigns is a strong advantage\n, • Product marketing experience including proposition development, positioning, messaging and go-to-market planning - is beneficial but not essential\n\n CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

Aftersales Manager \n Renault Enfield (EN1) \n £52,000 pa basic salary + OTE £65,000 pa + Car \n Monday to Friday, 45 hours per week \n \n Join Our Leadership Team at Renault Enfield \n Renault Retail Group is looking for an experienced Aftersales Manager to lead our Service and Parts operation at Renault Enfield. \n This is a significant management opportunity within one of our established London dealerships, overseeing a sizeable Aftersales operation that supports retail, fleet, and commercial vehicle customers. \n This opportunity has arisen due to the planned retirement of a member of our management team following 14 years of service with Renault Retail Group. While we continue to celebrate their contribution to the business, we are also looking forward to welcoming their successor and supporting them as they take forward this established and successful Aftersales operation. \n You'll be responsible for the performance, profitability, customer experience, and day-to-day leadership of both the Service and Parts departments, working closely with the Head of Business and wider management team to deliver strong operational results and excellent customer outcomes. \n The operation includes an established workshop consisting of Technicians, customer-facing Service Advisors, additional support staff, and a Parts Department, giving the successful candidate responsibility for a substantial Aftersales operation across Service and Parts. \n What You'll Do \n\n • Deliver Service and Parts budgets, profitability targets, and operational performance measures\n, • Lead, coach, and develop Service, Parts, and Workshop colleagues to maximise productivity, efficiency, and customer satisfaction\n, • Monitor departmental KPIs, warranty performance, work in progress, stock management, and commercial activity to support strong business performance\n, • Maintain manufacturer standards, audit readiness, Health & Safety compliance, and Renault Retail Group operating procedures\n, • Support customer retention, complaint resolution, and overall customer experience across all Aftersales activities\n, • Work closely with the leadership team to drive continuous improvement and departmental growth\n\n \n What We're Looking For \n We're keen to hear from candidates with current or recent experience as an Aftersales Manager or Service Manager within a franchised automotive dealership environment. \n You should have experience leading a workshop operation of 9 or more Technicians, alongside customer-facing Aftersales teams, and taking responsibility for profitability, productivity, customer satisfaction, and departmental performance. Strong commercial awareness, people-management skills, and the ability to coach and develop colleagues are essential. \n Experience managing Parts operations alongside Service would be advantageous, although applicants will principally be assessed on the scale, performance, and leadership of their Service operation. \n Familiarity with CDK Drive, Kerridge, Keyloop, ADP Autoline, or similar dealer management systems would be advantageous. \n \n Driving Licence Requirement: A full UK driving licence (manual and automatic vehicles) is essential for this role. \n \n Hours & Pay \n Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. 45 hours per week. \n As a member of the dealership leadership team, occasional additional support may be required to assist operational requirements, including Saturday morning cover during periods of annual leave or unforeseen staff absence. \n Basic salary is £52,000 pa, with an OTE of £65,000 pa that is achievable and regularly reached, plus access to Renault Retail Group's vehicle schemes. \n Our bonus structure rewards departmental profitability, customer satisfaction, commercial performance, cash flow management, and individual objectives related to the remit. \n \n Company Benefits \n Our benefits package is second to none, combining industry-leading vehicle schemes, excellent training opportunities, and a wide range of benefits designed to support both your professional and personal life. \n\n • Access to a tax-efficient new car scheme (ECOS/ECOP)\n, • High-spec insured vehicles available, e.g. Cli from £75 per month; vehicles replaced annually\n, • Family Car Scheme\n, • Available fr close family members from £130 per month, including insurance\n, • Eligibility applies after prbation for the first vehicle, with a second vehicle available after 12 months' service\n, • Vehicles replaced annually\n, • Car insurance included on both schemes\n, • 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)\n, • Pension scheme with life assurance and permanent health insurance\n, • Staff discounts on vehicles, parts, servicing, and accessories\n, • Share Incentive Scheme\n, • Mortgage and pension advice seminars\n, • Excellent manufacturer training and clear career development opportunities\n, • Cycle to Work scheme, including e-bikes\n, • Discounted gym membership\n, • Enhanced Maternity and Paternity policies\n, • Eye test voucher scheme\n\n \n How to Apply \n Click Apply and follow the instructions to upload your CV. \n Raja Mallik from the Recruitment Team will contact shortlisted candidates. \n \n No agencies please.

Managing Director - UK & Ireland \n £68,000-£70,000 + £20,000 bonus | London | Fully office-based \n Summary \n Our client is a premium international coffee business serving both consumer and commercial markets, with a strong reputation for quality, innovation and exceptional customer experience. \n Following a period of significant growth and recent integration into a larger international group, they are now looking for an experienced Managing Director to lead the UK & Ireland business through its next stage of development. \n This is an exciting opportunity for a commercially driven, entrepreneurial leader who enjoys being close to the business, developing people and combining strategic leadership with a hands-on approach. \n The Role \n Reporting to the Global CEO, the Managing Director will have overall responsibility for the strategic, commercial and operational performance of the UK & Ireland business. \n You will lead a talented and collaborative team, driving sustainable growth while maintaining the entrepreneurial culture, agility and strong sense of ownership that have contributed to the business's success. \n Key responsibilities will include: \n\n • Setting and delivering the UK & Ireland business strategy, identifying new markets, customers and opportunities for growth.\n, • Taking overall responsibility for commercial performance, revenue growth, profitability and EBITDA.\n, • Leading and developing the management team, creating a culture of accountability, collaboration and high performance.\n, • Maintaining the entrepreneurial spirit of the business while introducing the structure and processes needed to support its continued growth.\n, • Overseeing budgets, financial performance, cost management and business KPIs, taking action where required to improve performance.\n, • Ensuring operational effectiveness across the business and identifying opportunities to improve processes and resources.\n, • Building strong relationships with customers, partners, suppliers and other key stakeholders.\n, • Working closely with the wider international group, balancing local autonomy with group strategy, governance and best practice.\n, • Identifying new commercial opportunities, partnerships and routes to market.\n, • Supporting the attraction, development and retention of high-performing talent.\n\n Candidate Profile \n The ideal candidate will be an established senior leader with strong commercial and people leadership experience, ideally gained within the coffee sector. \n Experience within hospitality or a closely related premium consumer environment would also be considered. \n You may already be an experienced Managing Director, or could be a strong Sales, Commercial or Operations Director ready to take the next step into overall business leadership. \n You will be: \n\n • Commercially focused, with strong P&L, financial and business performance experience.\n, • An experienced and engaging people leader who can develop, motivate and hold teams accountable.\n, • Entrepreneurial, hands-on and comfortable working in a relatively lean organisation.\n, • Confident leading a business through change, growth and transition.\n, • Collaborative and able to build strong relationships across different functions and cultures.\n, • Comfortable balancing autonomy with the requirements of a larger international group.\n, • Strategic in your thinking but equally willing to get into the detail when required.\n, • Decisive and resilient, with the confidence to challenge constructively and have difficult conversations.\n, • An excellent communicator with strong commercial judgement and problem-solving skills.\n, • Passionate about coffee, premium brands and delivering an exceptional customer experience.\n\n Experience with SAP, Salesforce, Power BI or similar systems would be advantageous. \n A relevant degree in business, management or a related discipline is preferred. \n The Opportunity \n This is a rare opportunity to take overall leadership of an established and growing UK & Ireland coffee business at an important stage of its evolution. \n You will have genuine scope to shape the next chapter of the business, developing its people, strengthening commercial performance and identifying new opportunities for growth, while benefiting from the reach and resources of a larger international group. \n For the right person, this is an opportunity to make a visible impact within a premium, entrepreneurial business while playing a key role in its continued growth. \n \n If you are an experienced commercial leader with strong coffee sector experience and are looking for an opportunity to lead a growing UK & Ireland business, we would love to hear from you. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n Data Protection / Data Governance EngineerLONDON1 DAY ONSITE OUTSIDE IR35£560 TO £640 PER DAY ASAP START \n This is an opportunity to build a data governance capability from the ground up within a growing organisation in the online gaming and gambling sector. They have recently completed a full audit of their data estate and are now investing in enterprise-wide governance, security, retention, and privacy controls. This contract will suit someone who enjoys delivering hands-on transformation projects and leaving behind a sustainable operating model.The CompanyThey are a digital-first organisation operating within a highly regulated industry, supported by a large-scale data environment across cloud platforms, databases, and SaaS applications. Data governance has become a strategic priority, with strong support from senior leadership and the board. They are looking to establish robust governance processes that protect customer data while enabling continued innovation and growth.The Role and Deliverables \n\n • Design and implement a least-privilege access model across GCP and key SaaS platforms, including IAM, RBAC, service accounts, and access management workflows.\n, • Build and document governance controls using Terraform and infrastructure-as-code principles.\n, • Create a comprehensive data inventory and classification framework, mapping datasets to agreed retention and governance policies.\n, • Restructure BigQuery environments to support enforceable retention through partitioning, clustering, security controls, and automated expiration policies.\n, • Establish a practical DPIA process, including templates, workflows, and completed assessments for high-risk data flows.\n, • Deliver detailed runbooks, operating procedures, governance documentation, and a full handover package to ensure the internal team can continue operating the capability.\n\n Your Skills & Experience \n\n • Strong hands-on experience with GCP, including organisation policies, IAM conditions, resource hierarchy, and service account management.\n, • Expertise in BigQuery security, retention management, DLP, column and row-level security, and data classification.\n, • Strong Terraform or equivalent infrastructure-as-code experience.\n, • Technical GDPR knowledge covering retention, DSARs, DPIAs, lawful basis, and breach management.\n, • Proven experience implementing least-privilege and zero-trust security models within complex cloud environments.\n, • Experience governing personal data across SaaS platforms such as GA4, Meta, Salesforce, Braze, Zendesk, Iterable, Xtremepush, or similar.\n, • Demonstrated success delivering greenfield or large-scale governance transformation projects rather than BAU operations.\n, • Comfortable operating independently, taking ownership, and driving delivery across technical and non-technical stakeholder groups.\n\n

Managing Director \n Location: UK / Hybrid – 2/3 days in our London office Salary: £170,000+ DoE per annum + Excellent Benefits Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources. \n Why Do We Want You \n This is an opportunity to lead one of the most respected information businesses in the global insurance market. \n As Managing Director of Axco, part of Wilmington plc, you'll take full responsibility for the performance, strategy and growth of a business trusted by insurers, brokers and reinsurers around the world. With complete P&L accountability, you'll lead a team of recognised industry experts and help shape the next phase of Axco's success. \n We're looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. \n You'll work closely with teams across the business to create a culture where commercial ambition and specialist expertise go hand in hand. You'll inspire people, make confident decisions and ensure Axco continues to grow as a trusted, market-leading brand within Wilmington plc. \n If you're an experienced commercial leader who enjoys combining strategic thinking with hands-on leadership, and you're excited by the challenge of growing a respected specialist business, we'd love to hear from you! \n Please note: To complete your application, you will be redirected to Wilmington plc’s career site. \n At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”! \n You will be responsible for: \n • Owning Axco’s global commercial performance and strategic direction, with full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. \n • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including key growth markets such as the US. \n • Acting as executive sponsor for product management and innovation, driving a commercially robust product pipeline, product-led growth, and deeper customer engagement to strengthen Axco’s competitive position. \n • Leading global sales, marketing, and go-to-market execution, ensuring strong alignment across product, marketing, and commercial teams to drive new logo acquisition and maximise growth across the existing portfolio. \n • Overseeing the commercial success of Axco’s broader portfolio, including its conferences, awards, and market engagement initiatives. \n • Leading and developing a c.50-person organisation, providing direct leadership to senior functional heads while fostering a high-performance, commercially focused, and inclusive culture. \n • Partnering closely with Wilmington Group shared services and report to the Executive Committee, ensuring effective execution, governance, risk management, and compliance across the business. \n What’s the Best Thing About This Role \n You'll lead a business with a respected global brand, loyal customers, market-leading expertise and a team that genuinely cares about the quality of its work. \n The opportunity is here to take that strong foundation and accelerate growth. You'll have the freedom and backing to shape strategy, drive commercial performance, bring new products to market and identify new opportunities for expansion, all while leading a business that plays an important role in the global insurance industry. \n What’s the Most Challenging Thing About This Role \n You'll be taking a successful and highly regarded business to its next stage of growth. \n You'll need to balance short-term commercial results with longer-term transformation, increasing revenue and strengthening performance while preserving the expertise, credibility and customer trust that Axco has built over many years. \n To be successful in this role, you must have: \n • Significant years of insurance industry expertise. \n • Proven general management experience as a Managing Director, General Manager, or senior divisional leader with full commercial accountability. \n • Strong commercial acumen, including experience driving growth in subscription-based business models and delivering against clear targets. \n • Demonstrated ability to develop and scale new products in response to customer and market needs. \n • Track record of product diversification within or to the insurance industry. \n • Track record of delivering high growth >20%. \n • Experience operating effectively within a group or shared services environment. \n • Hands-on leadership approach, combining strategic thinking with operational delivery and people leadership. \n To be successful in this role, it would be great if you have: \n • Background combining both insurance market expertise with technology enabled or data driven business models (e.g. InsurTech). \n • Experience leading internationally focused businesses with a significant US customer presence. \n • Exposure to events or community-led revenue models alongside subscriptions. \n We know it’s not a skill, but the succe

An exciting opportunity has arisen for a Commercial Account Handler to join a growing and highly successful commercial insurance team based in London. \n Supporting a team of experienced Commercial Account Managers and Account Executives, you'll play a vital role in delivering exceptional client service, ensuring the smooth day-to-day administration of commercial insurance portfolios and helping to drive both client retention and new business growth. \n This is a varied role offering exposure to the full insurance lifecycle, including renewals, new business, mid-term adjustments and policy administration. You'll work closely with clients, insurers and colleagues, providing first-class support while developing your technical knowledge and progressing your insurance career. \n This opportunity would suit an experienced Commercial Account Handler or Insurance Administrator looking to join a collaborative team with genuine long-term career development opportunities. \n Key Responsibilities \n Account Management Support \n\n • Provide day-to-day support to Commercial Account Managers and Account Executives.\n, • Assist with the administration and servicing of commercial insurance portfolios.\n, • Prepare client documentation, renewal packs, quotations and policy schedules.\n, • Process mid-term adjustments, renewals and policy amendments accurately and efficiently.\n, • Liaise with insurers to obtain quotations, policy documentation and underwriting information.\n, • Ensure all client records are maintained accurately within Acturis.\n\n Client Service \n\n • Build positive relationships with clients, insurers and internal stakeholders.\n, • Respond promptly to client enquiries and policy queries.\n, • Deliver a professional and efficient service throughout the client journey.\n, • Assist with policy renewals and ensure all documentation is issued within agreed timescales.\n, • Support client retention by delivering a consistently high standard of service.\n\n New Business Support \n\n • Assist with new business enquiries from initial enquiry through to policy placement.\n, • Prepare market presentations and obtain quotations from insurers.\n, • Work alongside Account Managers and Account Executives to deliver competitive insurance solutions.\n, • Follow up outstanding quotations and support new business conversion.\n, • Help identify opportunities to cross-sell additional insurance products and services.\n, • Assist with prospect research and pipeline administration to support business development activity.\n\n Administration & Operations \n\n • Maintain accurate client files and policy documentation.\n, • Process insurer correspondence and client documentation efficiently.\n, • Monitor outstanding actions to ensure service levels are maintained.\n, • Support diary management and renewal planning where required.\n, • Ensure all administrative tasks are completed accurately and within service standards.\n, • Assist with ad hoc projects and operational improvements.\n\n Compliance & Quality \n\n • Ensure all work complies with FCA regulations, Consumer Duty and company procedures.\n, • Maintain accurate records and documentation.\n, • Follow internal compliance and quality assurance processes.\n, • Support positive customer outcomes through accurate and compliant administration.\n\n Skills & Experience \n Essential \n\n • Previous experience within Commercial Insurance Account Handling or Insurance Administration.\n, • Good understanding of commercial insurance products.\n, • Experience supporting renewals, new business or policy administration.\n, • Strong organisational and administrative skills.\n, • Excellent communication and customer service skills.\n, • High attention to detail.\n, • Ability to prioritise workloads effectively.\n, • Experience using Acturis or similar insurance broking systems.\n\n Desirable \n\n • Experience working within an insurance broker.\n, • Exposure to SME or Mid-Corporate commercial insurance.\n, • Cert CII qualified or working towards professional qualifications.\n, • Experience supporting Account Executives or Account Managers.\n\n Personal Attributes \n\n • Organised and proactive.\n, • Client-focused with excellent attention to detail.\n, • Strong team player who enjoys supporting colleagues.\n, • Positive and professional approach.\n, • Excellent communication and relationship-building skills.\n, • Eager to learn and develop technical insurance knowledge.\n, • Able to work effectively within a fast-paced environment.\n\n What's on Offer \n Joining this business means becoming part of a supportive and collaborative commercial insurance team where you'll be encouraged to develop your skills and build a long-term career. \n Benefits include: \n\n • Salary up to £35,000 depending on experience\n, • Hybrid working\n, • Annual discretionary bonus\n, • Private Medical Insurance (PMI)\n, • Commission incentive scheme\n, • Company pension\n, • Life Assurance\n, • 25 days' annual leave plus bank holidays\n, • Support towards CII qualifications and ongoing professional development\n, • Genuine opportunities for career progression into Commercial Account Management or Account Executive roles\n, • Modern London office with excellent transport links\n, • A collaborative and friendly working environment\n\n This role offers an excellent opportunity to join a growing commercial team where you'll gain exposure to a wide variety of commercial risks, work alongside experienced insurance professionals and play an important part in supporting both existing clients and the development of new business opportunities. Apply to the role and speak to Francesca Franklin for further information.

A well-established collection of family-run insurance businesses is seeking an Assistant Operations Manager to support the Operations Manager in the effective running of day-to-day business operations across multiple sites. \n This role plays a key part in ensuring operational efficiency, regulatory compliance, and the successful delivery of business objectives. The Assistant Operations Manager will work closely with managers and teams across the business to coordinate resources, improve processes, support staff development, and help maintain high standards of customer service and operational excellence. \n Reporting directly to the Operations Manager, this position is ideal for someone with strong organisational skills, a proactive approach to problem-solving, and experience within a financial services environment. \n Key Responsibilities \n Operational Support & Resource Coordination \n\n • Support the Operations Manager in overseeing daily business operations across multiple locations.\n, • Assist with resource planning and allocation to ensure business objectives are achieved efficiently.\n, • Monitor operational performance and identify areas for improvement.\n, • Work with managers to streamline processes, eliminate inefficiencies, and improve productivity.\n\n Compliance & Regulatory Support \n\n • Assist in ensuring the business remains compliant with all relevant regulatory and legislative requirements, including FCA regulations, GDPR, and Employment Law.\n, • Support the implementation and monitoring of compliance procedures and controls.\n, • Help maintain accurate records and documentation to demonstrate regulatory compliance.\n\n Policy Development & Implementation \n\n • Assist with the development, review, updating, and implementation of internal policies and procedures.\n, • Ensure policies align with regulatory requirements, company objectives, and industry best practice.\n, • Support managers in embedding policies consistently across the business.\n\n Training & Development \n\n • Coordinate and deliver training and development initiatives for managers and team members.\n, • Assist in identifying development needs and opportunities to enhance employee knowledge, skills, and performance.\n, • Monitor training completion and maintain relevant records.\n\n Internal Audit & Operational Monitoring \n\n • Support internal audit activities by gathering information, reviewing processes, and monitoring compliance.\n, • Assist with reporting audit findings and tracking corrective actions.\n, • Contribute to continuous improvement initiatives arising from audit outcomes.\n\n Complaints Management (FOS & Non-FOS) \n\n • Work alongside managers to support the effective handling and resolution of customer complaints.\n, • Ensure complaints are managed fairly, consistently, and in line with regulatory requirements and company standards.\n, • Monitor complaint trends and help identify opportunities for service improvement.\n\n People Support & HR Coordination \n\n • Support managers with day-to-day people matters, including absence, performance, conduct, wellbeing, and employee engagement.\n, • Assist with the consistent application of HR policies and procedures across the business.\n, • Support onboarding, training, development, and retention activities.\n, • Escalate more complex HR matters to the Operations Manager or appropriate senior manager.\n\n Reporting & Communication \n\n • Prepare operational reports and management information as required.\n, • Support communication between departments to ensure effective coordination and service delivery.\n, • Deputise for the Operations Manager when required.\n\n Ideal Candidate \n The ideal candidate will have experience in a supervisory or management role within a retail or customer-facing financial services environment and be looking to further develop their operational leadership career. \n They will be highly organised, detail-oriented, and capable of managing multiple priorities while maintaining high operational standards. \n Key Skills & Experience \n\n • Leadership and team support\n, • Strong analytical and problem-solving abilities\n, • Excellent communication and interpersonal skills\n, • High levels of emotional intelligence (EQ)\n, • Good understanding of FCA regulations, GDPR, and other relevant compliance requirements\n, • Strong organisational and time-management skills\n, • Ability to manage competing priorities in a fast-paced environment\n, • Process improvement and operational efficiency mindset\n, • Proficiency in Microsoft Office applications, particularly Excel and Outlook\n\n Location: Multi-site / Office based \n If you like the sound of this amazing opportunity to join us and you are interested in being part of a successful and growing business, please apply now. \n \n \n

CRM Migration Consultant (Bloomreach to Klaviyo) \n London | Outside IR35 | Occasional on-site days | £400 Day Rate | 3-month Contract | Part-Time | 38-39 Days of Work \n This is an exciting contract opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. \n The Company \n They are a growing digital business with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless migration. \n The Role and Deliverables \n\n • Lead the migration of CRM campaigns, customer journeys, and automated flows from Bloomreach to Klaviyo.\n, • Work with client-side data and technology teams to define migration requirements and data strategy.\n, • Assess customer data requirements and advise on historical data migration approaches.\n, • Support the integration of CRM platforms with wider technology systems and third-party tools.\n, • Migrate and optimise multiple customer lifecycle and retention journeys.\n, • Provide subject matter expertise across CRM platforms to ensure a successful transition.\n\n Your Skills & Experience \n\n • Strong hands-on experience with both Bloomreach and Klaviyo.\n, • Proven capability delivering CRM platform migration projects in e-commerce environments.\n, • Expertise in customer segmentation, lifecycle marketing, and journey orchestration.\n, • Experience working with customer data, integrations, and marketing technology ecosystems.\n, • Ability to collaborate with technical and non-technical stakeholders to define requirements and deliver solutions.\n, • Agency-side experience or experience supporting multiple CRM clients is highly desirable.\n, • Experience with Customer.io would be a significant advantage.\n\n How to Apply \n If you have deep expertise across Bloomreach and Klaviyo and enjoy delivering high-impact CRM transformation projects, please apply with your latest CV.

Sales Manager \n Croydon \n \n Are you an experienced automotive Sales Manager looking for your next challenge? \n Alexander Faraday Recruitment is working on behalf of a well established automotive retailer to recruit an experienced Sales Manager for one of its busy dealerships in Croydon. \n This is an excellent opportunity to join a successful business where you'll take responsibility for leading a large sales operation, developing your team and driving the dealership towards its commercial and customer satisfaction targets. \n You'll be responsible for managing and motivating a team of up to 30 people, maximising sales performance and ensuring the dealership consistently delivers an exceptional customer experience. \n \n The Role \n As the Sales Manager, your responsibilities will include: \n\n • Leading, managing and developing a large automotive sales team.\n, • Driving new and used vehicle sales performance against agreed targets.\n, • Monitoring individual and team performance, identifying areas for improvement and implementing action plans.\n, • Coaching and mentoring Sales Executives and other members of the team to maximise their potential.\n, • Managing sales processes from initial enquiry through to vehicle handover.\n, • Driving customer satisfaction, retention and repeat business.\n, • Monitoring sales KPIs, conversion rates, profitability and other key performance indicators.\n, • Working closely with senior management to achieve dealership objectives and implement commercial strategies.\n, • Ensuring manufacturer standards and dealership processes are consistently maintained.\n, • Managing customer escalations and ensuring issues are resolved professionally.\n, • Supporting recruitment, onboarding and ongoing development of sales team members.\n, • Maintaining strong standards of presentation, professionalism and customer service across the sales department.\n\n \n About You \n We're looking for someone who can demonstrate: \n\n • Previous experience as a Sales Manager, Sales Controller or senior automotive sales professional within a franchised dealership.\n, • A proven track record of achieving and exceeding sales targets.\n, • Strong leadership and people management skills, with experience managing a sizeable sales team.\n, • Excellent commercial awareness and an understanding of dealership profitability.\n, • A strong understanding of automotive sales processes and customer journeys.\n, • The ability to coach, motivate and develop a high performing sales team.\n, • Excellent communication and interpersonal skills.\n, • A results driven approach with the ability to balance commercial performance with customer satisfaction.\n, • Strong organisational skills and the ability to manage multiple priorities.\n, • A full UK driving licence.\n\n \n What's on Offer? \n\n • Performance related bonus.\n, • Company benefits package.\n, • Ongoing training and professional development.\n, • Career progression opportunities within a growing organisation.\n, • Supportive leadership team and positive working environment.\n\n \n If you're an experienced automotive Sales Manager looking for the next step in your career, we'd love to hear from you. \n Apply today or contact Alexander Faraday Recruitment for a confidential discussion.

Freelance CRM Account Manager \n £300 Day Rate | Flexible Working | Part-Time | 3 month initial contract | UK Based Only \n This is an opportunity to join a growing specialist CRM and retention consultancy supporting ambitious DTC and e-commerce brands. You'll take ownership of client relationships, coordinate delivery across an established execution team, and play a key role in ensuring CRM programmes deliver measurable commercial impact. \n The Company \n They are a specialist CRM and retention consultancy working with e-commerce and direct-to-consumer brands to improve customer engagement, retention and lifetime value. Their expertise spans lifecycle marketing, customer data and CRM strategy, with a particular focus on helping brands maximise performance through email and retention channels. With strong delivery resources already in place, they are now looking for a client-focused contractor to bridge the gap between strategy, execution and client communications. \n The Role and Deliverables \n\n • Act as the day-to-day point of contact for a portfolio of e-commerce and DTC clients.\n, • Manage client communications, ensuring requests, priorities and expectations are handled effectively.\n, • Coordinate with CRM specialists and delivery teams to keep campaigns, reporting and projects on track.\n, • Translate strategic objectives into clear deliverables and briefs for internal teams.\n, • Support clients with CRM, email marketing and retention-related queries, providing informed guidance and recommendations.\n, • Monitor campaign performance and communicate key insights, risks and opportunities to clients and stakeholders.\n\n Your Skills & Experience \n\n • Strong experience in client account management within an agency, CRM, digital marketing or e-commerce environment.\n, • Good working knowledge of Klaviyo and a solid understanding of email marketing, lifecycle marketing and retention.\n, • Experience managing relationships with DTC or e-commerce brands.\n, • Ability to confidently discuss campaign performance, commercial priorities and CRM initiatives with clients.\n, • Proven capability coordinating multiple stakeholders, projects and deadlines simultaneously.\n, • Strong judgement, communication skills and the ability to operate independently.\n, • Experience balancing client expectations with delivery requirements and business priorities.\n, • Comfortable working in a remote, entrepreneurial environment with a high level of autonomy.\n\n How to Apply \n If you have a blend of CRM knowledge, agency-side account management experience and a passion for helping e-commerce brands succeed, please apply with your CV and details of relevant client accounts you have managed.

HR Manager / HR Business Partner – Multi-Site \n Location: Watford - \n Remote/Home Based with Regional Travel | £60,000+ +excellent benefits + company car \n \n The Company \n We are working with an established and successful organisation with a large frontline workforce across a growing multi-site operation. The business has a supportive and collaborative culture, with ambitious plans for continued growth and a strong focus on its people. \n \n About the Role \n This is a predominantly remote/home-based role when not visiting sites, with approximately 60–70% regional travel. You will provide a visible and hands-on HR presence across multiple locations, partnering closely with operational leaders and site managers. \n Key responsibilities will include: \n\n • Managing complex and high-volume employee relations, including disciplinary, grievance, absence, investigations, appeals, restructures and TUPE.\n, • Coaching and supporting managers to confidently manage people matters.\n, • Supporting recruitment, workforce planning and talent development.\n, • Delivering HR projects, initiatives and organisational change.\n, • Using HR data and metrics to improve engagement, retention and performance.\n, • Providing advice on UK employment law, policies and best practice.\n\n \n About You \n We are looking for an experienced HR Manager, HRBP or strong HR Advisor ready to step up, with: \n\n • CIPD Level 5 or equivalent relevant experience.\n, • Proven HR experience within a fast-paced, multi-site environment.\n, • Strong employee relations and UK employment law experience.\n, • Experience within QSR, food, retail, FMCG, hospitality, leisure, healthcare, care, logistics or a similar customer-facing/operational environment would be advantageous.\n, • Strong stakeholder management and influencing skills.\n, • A full UK driving licence and flexibility to travel regularly between sites.\n\n \n If you have not heard within 5 working days unfortunately your application has been unsuccessful on this occasion \n

Mortgage Administrator \n \n Outstanding Career Progression | Vibrant Culture | London | Join One of the UK's Leading Mortgage Brokerages \n \n Are you an experienced Mortgage Administrator looking for more than just another administration role? \n \n I'm working exclusively with one of the UK's most respected Whole of Market mortgage brokerages - a Directly Authorised business with over 25 years of success, an exceptional reputation and a genuine commitment to developing its people. \n \n This is an opportunity to join a business where administrators are genuinely valued as part of the advice process, not simply seen as back-office support. \n \n With ambitious growth plans, a fantastic team culture and an enviable reputation for staff retention, this is the type of company where people build long-term careers. \n \n The Opportunity \n You'll become part of a highly experienced operations team supporting a busy panel of successful Mortgage & Protection Advisers. \n \n Thanks to the firm's unique corporate partnerships with a portfolio of major UK employers, there's a consistent flow of quality business, creating a fast-paced, engaging environment where no two days are the same. \n \n You'll play a key role in ensuring clients receive an exceptional experience from application through to completion. \n \n What You'll Receive \n Join one of the UK's most established Whole of Market brokerages \n A friendly, supportive and collaborative team where people genuinely enjoy coming to work \n Excellent long-term career progression with opportunities to develop into senior operational, team leadership or adviser roles \n Ongoing training and professional development \n A busy, fast-moving environment with a constant pipeline of high-quality business \n A company that invests in its people and promotes from within \n Outstanding staff retention and a positive, supportive culture \n Comprehensive corporate benefits package including healthcare and pension \n \n About You \n We're looking for someone who enjoys being organised, proactive and delivering an outstanding client experience. \n \n Ideally you'll have: \n\n • Previous Mortgage Administration experience\n, • Excellent organisational skills and strong attention to detail\n, • Experience progressing cases from application through to completion\n, • A positive, team-focused attitude\n, • Excellent communication and customer service skills\n, • The ability to manage a busy workload while maintaining exceptional quality\n\n \n Why Join? \n There are plenty of Mortgage Administrator roles available. Very few offer the combination of: \n\n • an exceptional culture,\n, • genuine career progression,\n, • high-quality business,\n, • a supportive management team,\n, • and the opportunity to build a long-term career with one of the UK's most respected mortgage brokerages.\n\n \n If you're looking for a business that will invest in your future rather than simply offering you another administration job, I'd love to have a confidential conversation.

An exciting opportunity has arisen for an experienced Commercial Account Manager to join a successful and growing commercial insurance team based in London. \n This is a varied, client-focused role where you'll manage your own portfolio of commercial insurance clients, delivering exceptional service across renewals, new business and mid-term adjustments. You'll build long-term relationships with clients and insurers, providing expert advice and ensuring the highest standards of customer care. \n As a senior member of the team, you'll also provide technical support to colleagues where required, share best practice and work collaboratively with Account Executives and insurers to achieve the best possible outcomes for clients. There are no formal line management responsibilities, making this an excellent opportunity for an experienced Commercial Account Handler or Account Manager looking to broaden their technical involvement whilst remaining focused on client relationships. \n Working closely with senior management, you'll contribute to maintaining high service standards, operational excellence and continued client retention within a collaborative and supportive environment. \n Key Responsibilities \n Client Relationship Management \n\n • Manage a portfolio of commercial insurance clients across a diverse range of industries.\n, • Build and maintain strong relationships with clients, insurers and key stakeholders.\n, • Handle renewals, new business enquiries, mid-term adjustments and day-to-day account servicing.\n, • Deliver exceptional customer service throughout the client lifecycle.\n, • Negotiate with insurers to achieve the best possible outcomes for clients.\n, • Identify opportunities to strengthen client relationships through cross-selling and account development.\n, • Ensure high levels of client retention through proactive account management.\n\n Renewals & Account Servicing \n\n • Manage the end-to-end renewal process for your portfolio.\n, • Prepare market presentations and negotiate competitive terms with insurers.\n, • Produce accurate client documentation within agreed service levels.\n, • Work closely with Account Executives to deliver tailored insurance solutions.\n, • Handle technical referrals and support complex commercial risks where required.\n, • Maintain regular communication with clients throughout the renewal process.\n\n Technical Support & Team Collaboration \n\n • Act as a technical point of contact for colleagues when required.\n, • Provide guidance on complex commercial risks and policy wordings.\n, • Share best practice and technical knowledge across the commercial team.\n, • Support colleagues during busy renewal periods where appropriate.\n, • Assist with onboarding new team members by sharing systems and process knowledge.\n, • Work collaboratively to ensure excellent client outcomes and service delivery.\n\n Compliance & Quality \n\n • Ensure all work complies with FCA regulations, Consumer Duty and company procedures.\n, • Maintain accurate client records and policy documentation.\n, • Adhere to internal processes and quality standards.\n, • Demonstrate a strong commitment to regulatory compliance and customer outcomes.\n, • Ensure all client documentation is accurate, compliant and issued within agreed timescales.\n\n Systems & Continuous Improvement \n\n • Make effective use of Acturis and internal business systems.\n, • Identify opportunities to improve efficiencies and client service.\n, • Contribute to continuous improvements in processes and ways of working.\n\n Skills & Experience \n Essential \n\n • Previous experience within Commercial Insurance Account Handling or Account Management.\n, • Strong technical knowledge across a broad range of commercial insurance products.\n, • Experience managing commercial renewals, new business and client portfolios.\n, • Excellent relationship-building and stakeholder management skills.\n, • Strong insurer negotiation experience.\n, • Excellent organisational and time management skills.\n, • High attention to detail and commitment to delivering exceptional customer service.\n, • Good understanding of FCA regulations and Consumer Duty.\n, • Experience using Acturis.\n\n Desirable \n\n • Cert CII qualified or working towards professional qualifications.\n, • Experience supporting colleagues with technical queries.\n, • Acturis super user experience \n, • Experience working with SME and Mid-Corporate commercial clients.\n\n Personal Attributes \n\n • Client-focused with a genuine passion for delivering outstanding service.\n, • Strong communicator with excellent interpersonal skills.\n, • Technically confident and commercially aware.\n, • Proactive and solutions-focused.\n, • Highly organised with excellent attention to detail.\n, • Collaborative and supportive team player.\n, • Positive, professional and approachable.\n, • Able to manage competing priorities within a fast-paced environment.\n\n What's on Offer \n Joining this business means becoming part of a collaborative and supportive commercial insurance team where your expertise will be valued and your career can continue to develop. \n Benefits include: \n\n • Salary up to £50,000 depending on experience\n, • Hybrid working (3 days in the office 2 from home) \n, • Annual discretionary bonus\n, • Private Medical Insurance (PMI)\n, • Commission incentive scheme\n, • Company pension\n, • Life Assurance\n, • 25 days' annual leave plus bank holidays\n, • Support towards CII qualifications and ongoing professional development\n, • Genuine career progression opportunities within a growing business\n, • Modern London office with excellent transport links\n, • A friendly, collaborative team with a strong focus on employee wellbeing and long-term development\n\n If you're an experienced Commercial Account Handler or Commercial Account Manager looking to join a business that values expertise, collaboration and exceptional client service, we'd love to hear from you. Speak to Francesca Franklin for further information and apply to the role with your latest CV.

Group Digital Marketing Manager - Fashion & Lifestyle Brand \n Are you passionate about digital marketing and fashion? Do you thrive in a fast-paced environment where creativity and collaboration are key? We're on the lookout for a Group Digital Marketing Manager to join this team and drive the growth of this iconic fashion brand. \n What You'll Do: \n · Develop and deliver a comprehensive digital marketing strategy for two renowned lifestyle brands. \n · Work closely with the Ecommerce and Trading teams to drive customer acquisition, conversion, and retention across search, social media, affiliates, and email marketing. \n · Take ownership of traffic performance and hit site traffic targets on a weekly, monthly, and annual basis. \n · Lead and inspire the Digital Marketing Assistant & Junior Social Media Manager, keeping up with the latest trends and technologies in digital marketing. \n · Manage budgets and allocate spend efficiently to maximise returns across channels. \n · Communicate campaign performance against KPIs, identifying growth opportunities and recommending improvements. \n · Drive customer engagement through optimised social channels, affiliate partnerships, display ads, and email database growth. \n · Manage relationships with third-party partners to ensure maximum exposure during key events. \n · Oversee the digital marketing calendar and align it with business objectives and market opportunities. \n What You'll Bring: \n · A minimum of 3 years' experience in performance marketing, with hands-on expertise in Meta, TikTok, and Google platforms. \n · Proven track record of using analytics and data-driven insights to guide decision-making and optimise campaigns. \n · Strong commercial acumen and an ability to propose KPIs that align with growth objectives. \n · Excellent communication skills - you're confident expressing ideas clearly and effectively to a range of stakeholders. \n · A can-do attitude and a proactive approach to managing multiple projects and deadlines. \n · Experience in managing and motivating a team, ensuring everyone reaches their full potential. \n Why Join This Brand? \n This is your chance to work with a much-loved UK Fashion Brand. You'll have the freedom to innovate, take ownership of your strategies, and work with a collaborative team that celebrates success together. Plus, you'll be at the heart of shaping a digital presence that reaches millions! \n Salary: £50-60k + Great Benefits & Hybrid Working \n If you're looking for a new challenge in digital marketing and have a passion for fashion, apply today and help us create unforgettable brand experiences online. \n BH37103

Head of Performance Marketing \n Surrey/London - hybrid, 1x a week in office) \n Up to £100,000 + 20% Bonus \n \n This is an opportunity to take ownership of performance marketing at a pivotal stage of growth for a leading direct-to-consumer consumer brand. You'll have the scope to shape strategy, influence senior leadership decisions, and build a high-performing function that connects media investment to broader commercial outcomes including customer acquisition, retention and lifetime value. \n \n The Company \n They are a fast-growing consumer business operating within a highly digital, subscription-led model. With an established customer base and a strong focus on customer retention, they combine product innovation with data-driven decision making to drive sustainable growth. \n \n Following recent investment, the business is continuing to scale while maintaining an entrepreneurial and collaborative culture. Growth, brand, product and ecommerce teams work closely together, creating an environment where your recommendations will have visible commercial impact. \n \n The Role \n As Head of Performance Marketing, you will lead the overall performance marketing strategy across key digital acquisition channels while developing the existing team and operating model. \n Key responsibilities include: \n\n • Owning and evolving the performance marketing strategy across paid digital channels\n, • Leading, mentoring and developing an established performance marketing team\n, • Connecting channel performance to wider commercial objectives, including CAC, LTV, retention and subscription economics\n, • Advising senior leadership on budget allocation, growth opportunities and measurement frameworks\n, • Assessing agency relationships and determining the optimal balance between internal and external capabilities\n, • Identifying opportunities to improve acquisition efficiency and overall marketing effectiveness\n, • Working closely with CRM, brand, creative, ecommerce and product teams to optimise the customer journey\n, • Developing a clear view on attribution, incrementality and performance measurement\n, • Evaluating new channels, technologies and growth opportunities as the business expands\n, • Providing strategic recommendations that influence future investment and organisational design\n\n Your Skills & Experience \n\n • \n Strong performance marketing leadership experience within a consumer-focused digital environment - ideally in the wellness space \n • Commercially minded with the ability to connect marketing activity to business outcomes\n, • Deep understanding of paid media channels including platforms such as Meta, Google, TikTok and related acquisition channels\n, • Experience managing budgets, agencies and cross-functional stakeholder relationships\n, • Strong knowledge of attribution, incrementality, CAC, LTV, ROAS and customer payback metrics\n, • Ability to challenge constructively, influence senior stakeholders and provide strategic direction\n, • Experience operating within DTC, subscription, ecommerce or customer-led business models\n, • Comfortable balancing strategic thinking with hands-on understanding of channel performance\n, • Strong analytical and decision-making capabilities supported by data and insight\n\n What They Offer \n\n • \n The opportunity to build and shape a critical growth function \n • High visibility with senior leadership and significant influence over commercial strategy\n, • Career progression as the business continues to scale in the UK and internationally\n, • Exposure to a highly collaborative environment with strong cross-functional partnerships\n\n How to Apply \n If you're a commercially driven performance marketing leader looking to shape strategy, develop teams and drive measurable business growth, apply now to learn more about this Head of Performance Marketing opportunity.

Digital Marketing Manager - National Charity \n Full time. Permanent \n Salary: £45,000 to £47,000 per annum \n Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. \n About the role \n Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. \n You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. \n You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. \n About you \n You will need: \n\n • Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;\n, • Significant experience of management of websites, SEO and content programmes;\n, • Experience of developing marketing strategies, plans and budget setting and maangement;\n, • Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;\n, • Experience of line management.\n, • Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience\n, • Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;\n, • Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;\n, • Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;\n, • Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;\n, • Legal right to work in the UK.\n\n What you will get in return \n You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. \n You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. \n About Missing People \n Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change \n Find out more and apply \n If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. \n To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. \n Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. \n Interviews: 7th or 8th September 2026 \n You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc. \n

Due to continued expansion, an established Financial Planning firm, that is proud of its collaborative, team lead culture and the open forum to share ideas to be implemented. They now seek to recruit an experienced Financial Planner to join this team, to look after and develop an existing client bank and develop the accounts further. \n The job is based in the East London/North London border, so would suit candidates in this location and is paying a salary range of £90,000-£110,000. \n They are a 'whole of market' firm and require the experience of a client-centric Financial Planner to carry out the following tasks. \n Responsibilities \n\n • Managing an existing client bank of clients\n, • Targeting the acquisition of new clients for the Firm through Business Development activities; pro-actively representing the business and taking the initiative to meet new potential clients;\n, • Contacting clients that are currently unengaged with their service, rebuilding the relationship through financial planning advice;\n, • Service clients on an ongoing basis, conducting annual reviews and ensuring that the client remains on track to achieve their objectives;\n, • Carry out all activities in a compliant manner in line with internal procedures and regulatory requirements.\n\n Competencies / Skillset \n\n • Getting Things Done – Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure.\n, • Communication & Sharing Knowledge – Confident, clear and accurate with all communication. Maintains accurate records and makes effective use of new technology.\n, • Customer Service – Positive attitude to find solutions in line with TCF principles. Uses customer feedback to improve service.\n, • Effectiveness & Adaptability – Able to maintain a high volume of work, striving for continual improvements. Understands individual contribution in relation to corporate objectives. Presents a positive image and approach to change.\n, • Team Working – Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others.\n, • Client focus and concern for quality – good financial planning knowledge and ability to deliver advice in an understandable manner to clients, ensuring client satisfaction and retention\n, • Actively participate in the sharing of knowledge – Financial Planners and the wider team\n, • Market Knowledge – Maintain a full and proper understanding of the financial services market\n, • Commercial Sense – manage each client relationship on a sustainable and profitable basis, dealing with issues promptly and appropriately\n\n Experience / Qualifications \n\n • Must hold the CII Diploma in Regulated Financial Planning (DipPFS) qualification\n, • Previous experience of providing financial planning advice to clients\n, • Previous experience in business development and growing a client book\n

AV Installation Engineer £38,000 + Full Training + Progression + Van / Fuel Card + Overtime Watford (Can be located: Barnet, North London, Harlow, Luton, Milton Keynes, Chelmsford, Essex, St Albans and all surrounding areas) \n Do you have Audio-Visual experience, looking to receive full technical training to increase your abilities into a fully qualified and Senior Engineer? \n This is a great opportunity to join a multi-million pound high-tech business, who will provide paid overtime, clear progression and benefits to increase your overall earnings. \n You will be employed by a nationally-renowned telecommunications provider supplying specialist equipment to Blue chip clients. They have partnerships with some prestige facilities. \n This is a Monday - Friday days based role travelling to various customer sites in and around London. You will perform maintenance and installation along Video-conferencing and Office equipment within a number of corporate settings. \n This role would suit an AV engineer looking to receive training, development and progression all whilst working for a business with a great job retention rate. \n The role. \n\n • Install, maintain and repair AV / VC equipment.\n, • Working at various Corporate customer sites around London.\n, • Monday - Friday (40 hours contracted).\n\n The person. \n\n • AV / IT / Electronic Engineer.\n, • Any prior knowledge of Extron, Crestron or Kramer.\n, • Commutable to London.\n\n \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Purpose of Position \n As a Customer Insights & Strategy Lead, you will act as a trusted strategic advisor, helping customers solve complex business challenges through data-driven insight, analysis, and consultancy. By combining Awin's unique data assets with channel expertise, you will drive customer growth, retention, and long-term partnership value. \n \n Key Tasks \n Strategic Insight Delivery \n\n • Deliver advanced analysis and strategic recommendations that solve customer business challenges and drive measurable growth.\n, • Translate complex data into compelling narratives that support executive decision-making.\n, • Develop affiliate, measurement, attribution, and full-funnel growth strategies tailored to customer objectives.\n, • Track the impact of recommendations and identify opportunities to maximise implementation and results.\n\n Customer Consultancy \n\n • Act as a trusted strategic advisor to assigned customers and internal stakeholders.\n, • Leverage Awin's network, platform, and market intelligence to uncover opportunities for growth and optimisation.\n, • Support high-priority commercial situations including customer retention, renegotiations, GP growth initiatives, and complex customer challenges.\n, • Expand customer understanding of the affiliate channel through insight-led consultation.\n\n Commercial & Business Support \n\n • Partner with Managed Services and Commercial teams on pitches, RFPs, strategic reviews, and new business opportunities.\n, • Provide market, sector, and competitor insights that strengthen commercial proposals.\n, • Serve as the "expert in the room" for data, analytics, and affiliate strategy conversations.\n\n Capability Development \n\n • Provide guidance and mentorship to Customer Insights & Strategy Executives and less experienced team members.\n, • Support the delivery of training and capability programmes across Managed Services.\n, • Champion best practices in data storytelling, customer questioning, strategic thinking, and presentation delivery.\n\n Product & Service Evolution \n\n • Identify recurring customer challenges and insight gaps to inform product and reporting development.\n, • Gather and communicate customer feedback to Product, Reporting, and Leadership teams.\n, • Contribute to process improvements that increase efficiency, scalability, and impact across the Customer Insights & Strategy function.\n\n \n KeyResponsibilities \n\n • 5 or more years of online marketing professional experience\n, • At least 4 years experience in affiliate marketing across a range of verticals with a strong understanding of digital marketing and performance marketing channels.\n, • Experience in mentoring junior team members\n, • Advanced analytical and problem-solving skills with experience interpreting large and complex datasets.\n, • Ability to convert data into actionable commercial recommendations.\n, • Excellent stakeholder management and presentation skills.\n, • Demonstrable experience delivering strategic consultancy to customers or senior stakeholders.\n, • Ability to manage multiple priorities in a fast-paced environment.\n, • Knowledge of attribution, incrementality, measurement, and marketing effectiveness\n, • Experience using BI and visualisation tools such as Tableau, Power BI, Databricks, or similar.\n, • Experience supporting commercial pitches, proposals, or strategic growth initiatives.\n\n \n \n Our Offer \n\n • \n Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. \n • \n Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. \n • \n Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. \n • \n Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. \n • \n Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. \n • \n Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. \n\n We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. \n Established in 2000, Awin is proud of our dynamic, social and inclusive culture. \n Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. \n Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. \n Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: \n Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. \n

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals. Working closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects, understand their needs, and build strong relationships. Drive revenue growth by generating new business, upselling and cross-selling, and renewals. Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders. Dealing with Legal/Finance/IT requirements. Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities. Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans. Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth. KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships. Identify and close cross-sell/up-sell opportunities using the Semrush suite of products. Deliver a value-based selling experience to our customers based on automation and customer behavior. Accurately forecast monthly/quarterly sales and retention achievement to management. Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills. Identify best practices to refine the company’s lead generation playbook. Travel is recommended but not necessary or required. • Proven 5+ years of experience in enterprise sales, SaaS sales, or a similar customer-facing role English and additional local language (dutch, french...) A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills A deep understanding of digital marketing trends and SEO concepts (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($500m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; Constant Changes, because we are always looking to make things better Strong product-market fit recognized by _ High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don’t just lead the market, we’re busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn’t. Ready to share our ambition and make an impact? Then, this role may be for you. Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Serve as the subject-matter expert for emerging solutions, partnering with other Account Executives to position innovative offerings that address evolving client needs Act as a trusted advisor in client engagements, translating complex capabilities into compelling value propositions that expand adoption of next-generation products Engage in “team selling” tactics with AEs to drive incremental revenue Conduct engaging product demonstrations for potential clients and stakeholders to showcase our solutions Provide clear feedback to product and R&D teams based on market experience to help inform the development roadmap Strategically plan and support new product launches and events to maximize visibility and impact Proactively connect to AE counterparts to identify priority opportunities and outreach strategy Maintain expert-level knowledge of our product offerings to effectively address customer inquiries and objections Partner with leadership to craft and execute innovative marketing strategies that enhance our outreach Collaborate with team members on new product rollouts, ensuring seamless integration into our sales processes Move together. Raise the bar. Learn fast—grow faster. That’s the default. And here’s what else is needed to succeed in this role: 5+ years of client-facing experience including solution development and Enterprise Sales Background in Solutions selling, big data, Market Research, Solutions Engineering is a must Experience working with DaaS, SaaS-based platforms and/or big data analysis Ambition to work on innovative solutions and a spirit of curiosity A strong growth mindset with a drive for continuous improvement Exceptional storytelling skills Unlimited PTO Hobby & team building budget allowance Employee Support Program Loss of family member financial aid Employee Resource Groups Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals. Working closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects, understand their needs, and build strong relationships. Drive revenue growth by generating new business, upselling and cross-selling, and renewals. Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders. Dealing with Legal/Finance/IT requirements. Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities. Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans. Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth. KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships. Identify and close cross-sell/up-sell opportunities using the Semrush suite of products. Deliver a value-based selling experience to our customers based on automation and customer behavior. Accurately forecast monthly/quarterly sales and retention achievement to management. Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills. Identify best practices to refine the company’s lead generation playbook. Travel is recommended but not necessary or required. • Proven 3+ years of experience in enterprise sales, SaaS sales, or a similar customer-facing role A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills A deep understanding of digital marketing trends and SEO concepts (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organizations Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; Constant Changes, because we are always looking to make things better • Strong product-market fit recognized by _, • High earning potential with clear quota attainment visibility, • Employee Support Program, • Loss of family member financial aid, • Employee Resource Groups, • Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling. Working closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects, understand their needs, and build strong relationships. Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders. Dealing with Legal/Finance/IT requirements. Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities. Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans. Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimise growth. KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalised cadences to strengthen customer relationships. Identify and close cross-sell/up-sell opportunities using the Semrush suite of products. Deliver a value-based selling experience to our customers based on automation and customer behaviour. Accurately forecast monthly/quarterly sales and retention achievement to management. Contribute feedback to the larger Semrush organisation by utilising strong analytical thinking, presentation, and problem-solving skills. Identify best practices to refine the company’s lead generation playbook. Travel is recommended but not necessary or required. Proven 3+ years of experience in enterprise sales, SaaS sales, or a similar customer-facing role English, German and/or French language A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills A deep understanding of digital marketing trends and SEO concepts (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($500m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; Constant Changes, because we are always looking to make things better Strong product-market fit recognized by _ High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world’s most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact. Role Overview The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. International Locations Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by _, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals Collaborate with Executive, Product, Sales, and other senior-level decision-makers. Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist other Sales teams in pre/post-sales engineering responsibilities Perform high level Discovery with your clients Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams. 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience Fluency in a second EU language with English is required (German, French, Spanish is preferred) B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience Someone who takes pride in being an industry expert. Experience in SaaS or DaaS environments a must. Strong communication skills and comfortable interacting with clients. Experience with implementing software products or solutions to large and dynamic enterprise companies Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service Strong product-market fit recognized by _ High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Regional Director – London Region \n \n We are working with a growing, multi-site service business seeking an experienced Regional Director to lead and develop a key region across the South of England. \n \n This is a high-impact leadership role with full accountability for commercial performance, operations, and people, offering the opportunity to drive significant growth and transformation within a well-established business. \n \n The Role \n Reporting directly to senior leadership, you will take ownership of a regional business unit, with responsibility for delivering sustainable growth, improving operational performance, and building a high-performing leadership team. \n \n You will oversee multiple operational sites and lead both commercial and service delivery functions, ensuring consistent execution, strong customer outcomes, and financial performance. \n \n Key Responsibilities \n\n • Full P&L ownership, including budgeting, forecasting, and margin improvement\n, • Driving revenue growth through new business, pricing strategy, and customer retention\n, • Leading and developing multi-site operational teams\n, • Improving service delivery, productivity, and operational efficiency\n, • Managing and coaching a team of managers to deliver against KPIs\n, • Strengthening pipeline performance, conversion, and commercial discipline\n, • Building strong relationships with key customers and stakeholders\n, • Identifying opportunities for regional expansion and improvement\n\n \n What We’re Looking For \n We are seeking a commercially driven leader with a strong operational background and a track record of delivering performance across complex, field-based environments. \n \n You will likely bring: \n\n • Experience in a regional, area, or multi-site leadership role\n, • Proven ownership of P&L and financial performance\n, • Background in service-led, operational or field-based businesses\n, • Strong track record of delivering growth, efficiency, and margin improvement\n, • Experience leading large, geographically dispersed teams\n, • A hands-on, results-driven leadership style\n, • Ability to balance strategic thinking with operational execution\n\n \n Why Join \n\n • Opportunity to lead a highly visible and strategically important region\n, • Real autonomy to drive performance and shape the operation\n, • A business with strong foundations and clear growth ambitions\n, • Competitive package with performance-related bonus\n\n \n Location \n This is a regional role covering the London area. \n \n Package: Competitive Salary + Bonus + Car Allowance

Who Are We \n Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. \n \n At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future. \n \n This role is based in our Hammersmith, London office three days per week, with the remaining two days working remotely. \n \n Why This Role Matters \n The Head of Revenue Operations is responsible for building and leading the commercial operating system that powers Hansen's Energy & Utilities business. This role ensures there is one pipeline, one forecast, and one trusted source of commercial truth across a global business spanning four regions, multiple currencies, and a diverse mix of services, software licences, subscriptions, and evergreen contract models. \n \n As Hansen continues to invest in ambitious growth, this role brings together the people, processes, systems and governance needed to drive consistent, data-led decision-making and predictable revenue performance. The role owns the commercial technology ecosystem across Marketing, Sales and Customer Success, ensuring data integrity, forecasting accuracy and operational excellence throughout the customer lifecycle. \n \n A key responsibility is establishing how revenue retention is measured, managed and improved across Hansen's extensive installed customer base, including its significant portfolio of evergreen contracts. By creating clear commercial definitions, robust governance and consistent operating standards, this role enables regional teams to manage customer relationships effectively and deliver reliable forecasts. \n \n This is a unique opportunity to build and shape a critical function within a newly evolving Growth organisation. Reporting directly to the EVP Growth & GTM and sitting on the Growth Leadership Team, the successful candidate will define the strategy, structure and operating model for Revenue Operations while leading a team of 5-6 professionals across commercial systems. \n \n What You’ll Do \n\n • Own and optimise Hansen's commercial operating platform, ensuring Dynamics 365 remains the single source of truth across Marketing, Sales and Customer Success.\n, • Lead forecasting, pipeline management, and revenue reporting, establishing consistent definitions, processes and governance across all regions.\n, • Deliver actionable commercial insights through dashboards, analytics, attribution modelling and performance reporting.\n, • Define and manage the retention framework, providing visibility of customer risk, retention performance and revenue opportunities across the installed base.\n, • Oversee pricing governance, deal desk support, and quote-to-contract processes to drive commercial discipline and profitable growth.\n, • Lead the commercial technology stack, including ongoing optimisation, adoption and the successful transition from Market to Dynamics 365 Customer Insights Journeys.\n, • Partner with Regional EVPs, Finance, HR, and Customer Success leaders on territory planning, quota support, incentive administration and broader commercial planning activities.\n, • Build and lead a high-performing Revenue Operations team covering commercial systems, analytics, customer success operations and process excellence.\n, • Champion continuous improvement and AI-enabled capabilities that enhance productivity, data quality and commercial decision-making.\n\n \n What You Bring \n\n • Proven experience leading Revenue Operations across Marketing, Sales and Customer Success within an enterprise B2B software environment.\n, • A strong track record of owning and developing CRM platforms as strategic business systems, with experience of Microsoft Dynamics 365 preferred.\n, • Expertise in forecasting, pipeline governance, reporting and commercial performance management in complex, multi-region organisations.\n, • Strong analytical and data-driven decision-making skills, with the ability to translate insights into commercial action.\n, • Experience operating across multiple countries, currencies and revenue models, including subscription and recurring revenue businesses.\n, • The ability to establish governance, processes, and operating disciplines while influencing senior stakeholders and driving organisational alignment.\n, • Comfortable working in a high-growth, transformational environment where new frameworks, processes and ways of working are being built and embedded.\n\n \n Why Join Us? \n At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams. \n \n If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you. \n \n Contact Us \n If you possess the desired skills and enthusiasm, please “Apply Now” via the link. \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n Visit our website at hansencx.com for more information. \n \n Data Privacy Notice \n By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations. \n

Head of People & Culture \n Multi-Brand Lifestyle Hotel Group \n Excellent salary and benefits \n London (Monday to Friday) \n \n We’re looking for an exceptional Head of a People & Culture to lead the people agenda across a portfolio of distinctive lifestyle hotels. \n \n This is a role for someone who believes that brilliant guest experiences start with brilliant employee experiences and who understands how to translate that philosophy into a commercially effective people strategy. \n \n Working closely with the Executive Team, General Managers and senior leaders across the portfolio, you’ll shape the culture, develop leadership capability and ensure the business has the talent, structure and organisational capability it needs for its next stage of growth. \n \n You’ll be a highly visible and influential partner to the operation, combining strategic thinking with the willingness to get close to the hotels, their teams and the realities of running fast-paced hospitality businesses. \n \n The role \n \n You’ll take leadership of the People & Culture agenda across the lifestyle hotel portfolio, creating and delivering a strategy that supports both the individual identity of the brands and the wider ambitions of the group. \n \n Your remit will span the entire employee lifecycle, but there will be a particular focus on culture, leadership development, organisational capability, talent, engagement and transformation. \n \n You’ll work closely with senior leadership to ensure that People & Culture is viewed not simply as a support function, but as a genuine strategic and commercial partner to the business. \n \n Key areas of responsibility will include \n \n\n • Developing and delivering the People & Culture strategy across the lifestyle portfolio.\n, • Partnering with the Executive Team, Group People leadership and General Managers on business performance, organisational priorities and future growth.\n, • Leading, developing and inspiring the People & Culture team.\n, • Building leadership capability through coaching, development programmes, succession planning and clearly defined leadership standards.\n, • Creating meaningful career pathways and strengthening internal progression across the business.\n, • Shaping a high-performing, values-led culture that attracts, develops and retains exceptional people.\n, • Leading the employee engagement agenda and using insight and feedback to continually improve the employee experience.\n, • Strengthening wellbeing, inclusion, recognition and belonging across the organisation.\n, • Overseeing talent acquisition strategy and continuing to develop the employer brand.\n, • Ensuring onboarding and induction provide an engaging and consistent introduction to the organisation and its brands.\n, • Leading People workstreams around organisational development, transformation, restructures, integrations and new hotel openings.\n, • Partnering with Brand and Operations to ensure the culture and people experience authentically reflect the identity of each lifestyle brand.\n, • Providing strategic oversight of employee relations, employment law, policies and People governance.\n, • Using People data and workforce analytics to identify trends, inform decisions and measure impact.\n, • Continually improving People systems, processes and ways of working.\n\n \n About you \n \n You’ll already have significant experience operating at a senior People & Culture level, ideally within a multi-site hospitality, leisure or similarly customer-focused environment. \n \n Lifestyle hotel and hospitality experience is particularly relevant, but more important is an understanding of businesses where culture, brand, service and people are intrinsically connected. \n \n You’ll bring \n \n\n • Senior-level People & Culture/HR leadership experience (CIPD Level 7 or equivalent would be advantageous)\n, • Experience working across multiple brands (candidates with lifestyle hotels and hospitality experience preferred)\n, • A genuine passion for hospitality, culture and developing people.\n, • Experience supporting new openings and/or operating within a business experiencing growth or transformation.\n, • Experience working across multi-site operational businesses.\n, • A strong track record of developing and implementing commercially relevant people strategies.\n, • Deep experience in organisational development, learning and leadership capability.\n, • Strong knowledge of employee relations and UK employment law.\n, • Experience leading organisational change, transformation and cultural initiatives.\n, • The credibility and confidence to coach, challenge and influence senior leaders.\n, • Strong commercial awareness and an understanding of how People initiatives influence wider business performance.\n, • Experience developing high-performing People teams.\n, • Excellent stakeholder management and communication skills.\n\n \n What success looks like \n \n\n • Success in this role will be visible throughout the organisation.\n, • You’ll have created a clear and commercially focused People & Culture strategy that leaders understand, believe in and actively support.\n, • Leadership capability will strengthen. Internal progression and succession pipelines will improve. Engagement and retention will move in the right direction, and the business will continue to build a reputation as somewhere exceptional people genuinely want to work.\n, • There will be a consistent and engaging employee experience from recruitment and onboarding through to development and progression, while individual brands retain the personality and culture that make them distinctive.\n, • Most importantly, People & Culture will be recognised throughout the business as an influential strategic partner - directly contributing to stronger teams, stronger guest experiences and stronger commercial performance.\n\n \n The person behind the experience \n \n We’re looking for someone credible, engaging and commercially minded who can operate comfortably around an Executive table but remains connected to what is happening inside the hotels. \n \n You’ll be strategic without becoming removed from the operation; confident enough to challenge, when necessary, but collaborative in how you bring people with you - authentic, approachable and values-led, with the resilience and energy to lead through change in a fast-moving business. \n \n Above all, you’ll genuinely care about creating environments where people can do their best work - understanding that when people thrive, hospitality businesses tend to thrive with them. \n \n Head of People & Culture \n Multi-Brand Lifestyle Hotel Group \n Excellent salary and benefits \n London (Monday to Friday) \n \n Interested in this exciting opportunity? Please apply via LinkedIn. \n \n Unfortunately, due to expected high volumes, applications and CVs cannot be accepted via individual LinkedIn messages or email. \n \n Every application will be reviewed, and all applicants can expect a personal response after the closing date, Friday 18th September 2026.