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Job Title: Subscriptions Manager (part-time) Salary: £27,000 per annum (£45,000 p.a. full-time equivalent) Location: Hybrid: Working time split between your Home and our London Office Hours of work: Part-time (21 hours per week) Reporting to: Publishing Director At Premier, the UK’s Christian Media Mission Agency, our mission is to help people encounter God through media and experience renewal. We create thoughtful, biblically grounded content that reaches Christians from all backgrounds through radio, magazines, podcasts, digital platforms and more. We’re looking for an experienced and commercially minded Subscriptions Manager to help shape the future growth of our print and digital magazine brands. This is a unique opportunity for someone who combines strong commercial instincts with a passion for Christian media and audience engagement. Role Overview As our Subscriptions Manager, you’ll own and drive the acquisition, retention and growth of Premier’s print and digital magazine subscribers. You will work closely with editorial, marketing, data, digital telemarketing and events teams, acting as the single point of ownership for subscription performance across the organisation. You will create and deliver a subscription growth strategy, make evidence-based decisions on pricing, offers and paywalls, leading cross-functional activity to deliver sustainable growth in recurring revenue and strengthen relationships with our audiences. You’ll be responsible for optimising pricing and offers, improving subscriber journeys, reducing churn and identifying new opportunities to increase recurring revenue. This is a senior commercial role with significant accountability and influence, ideal for someone who enjoys using insight, experimentation and collaboration to deliver measurable results. Key responsibilities: • Own subscriber acquisition, retention and growth targets with clear KPIs, • Lead subscription performance reviews and trading discussions, • Develop and optimise pricing, offers, promotions and conversion journeys, • Shape subscription and paywall strategies through data-led decision making, • Manage the full subscriber lifecycle, from acquisition through to retention and win-back, • Identify and reduce churn through insight-driven improvements, • Oversee acquisition activity across channels (email, website, radio, podcast, social media, events), • Explore new opportunities for audience and subscription growth, • Partner with editorial and content teams to maximise subscriber engagement, • Lead audience insight and research initiatives, • Collaborate with marketing teams to focus investment on the most effective growth opportunities About you You’ll have: • Proven experience of owning and growing subscriptions, memberships or recurring revenue, • Strong understanding of acquisition funnels, retention, churn and customer lifetime value, • Experience of working across marketing, editorial and data teams, • Confidence making commercial decisions on pricing, offers and conversion, • A data-led, test-and-learn approach, • Strong communication and stakeholder management skills Experience in publishing, magazines or media is desirable, as is knowledge of the UK Christian community. Please note that Premier is a Christian media agency and there is an occupational requirement for applicants to have a personal Christian faith and a commitment to Premier’s mission to help people encounter God through media. If you’re excited at the sound of this role and you’re ready to make a lasting impact, we’d love to hear from you! Information for candidates Why Join Premier? Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually! Competitive salary and benefits package: • Flexible, hybrid working arrangements based on the requirements of the role, • 25 days’ annual leave plus UK bank holidays (pro rata for part-time roles), • Additional leave on your birthday, • Contributory pension scheme, • Life Assurance scheme, • Employee Assistance with online GP scheme, • Eye care scheme, • Enhanced Family leave and Pay In addition we offer: • Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people., • Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration., • Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Do you have strong sales skills and a love of skiing or boarding? We have an exciting opportunity with a Ski Tour Operator for a dynamic and sales driven individual to sell worldwide Ski holidays whilst also supporting the team. Offering excellent career progression to Team Leader. Hybrid with their offices in West London, paying £29K + bonus/benefits OTE £34K.Ski Sales Team Co-Ordinator, Responsibilities • Achieve personal sales targets through inbound and outbound activity., • Responsible for generating, booking and retaining customers, • As the Ski Sales Team Co-ordinator you'll support a small team of Sales Consultants to achieve sales targets and grow customer retention, • Assist the Sales and Operations Manager with recruitment, training and co-ordination of the sales team Ski Sales Team Co-Ordinator, Skills Required • A passionate skier/boarder with European ski knowledge, • Proven track record in a target-driven sales environment, • Passion for winter sports and the travel industry, • A desire to develop into a Team Leader role Ski Sales Team Co-Ordinator, Additional Information • Paying £29K + bonus and comm OTE £34K, • Hybrid - office based 2 days a week with their offices in West London, • Working 5 days week Mon - Sunday hours between ., • Excellent career opportunities, • In-office showers and bike parking, • Ski resort educational trips, • Regular company socials, • Weekly in-office breakfast To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to or call Amy on quoting Ref: AM60603

Our client runs dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their new site in Kensington. You must be passionate about helping people who want to move, look and feel better. You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are: 1) Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment. 2) Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small. 3) Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them. 4) Engage, Educate & Empower - Understand our clients are on different health & fitness journey’s.We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio. The Role: As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve. Requirements: • Passion for helping others achieve their health & fitness goals, • Strong leadership skills and attention to detail, • Ability to work collaboratively and independently, • Experience with Customer Relationship Management software and Excel spreadsheets is preferred, • Recognised Reformer Pilates qualification required

Commercial Account ExecutiveRuislip, Middlesex Up to £50,000 + BenefitsPermanent, Full-TimeAn exciting opportunity has arisen for an experienced Commercial Account Executive to join a well-established and growing insurance business based in Ruislip.This role is ideal for a commercially driven insurance professional who enjoys building strong client relationships, winning new business, and delivering tailored insurance solutions to a diverse portfolio of commercial clients.Key Responsibilities • Develop and maintain strong relationships with new and existing commercial clients, • Identify and win new business opportunities through networking, referrals, and relationship building, • Manage a portfolio of B2B clients across a range of industries, • Understand client requirements and provide consultative insurance solutions, • Work closely with internal teams to ensure excellent customer outcomes, • Generate and convert leads while supporting wider branch growth objectives, • Deliver exceptional client service and retention strategiesAbout You, • Previous experience within Commercial Insurance is essential, • Experience as a Commercial Account Executive, Account Handler, Broker, or similar insurance role, • Strong new business development and relationship management skills, • Confident communicating with clients at all levels, • Commercially aware, proactive, and target driven, • Passionate about delivering excellent customer service, • Ability to build long-term client partnershipsWhat’s on Offer, • Salary up to £50,000 depending on experience, • Competitive benefits package, • Clear career progression opportunities, • Support towards professional development and qualifications, • Friendly and collaborative working environment, • Long-term career stability within a growing organisation

Job DescriptionReady to lead, inspire and make your mark within one of the UK’s largest property groups?We’re launching an exciting new division focused on London Core, and we’re looking for an exceptional lettings leader to join Connells Group as a Lettings Area Manager. Leading several high-performing lettings branches across this key region, you'll have the opportunity to shape the future of the division from the ground up.This is a fantastic opportunity for a proven people manager who thrives on driving results, developing talent and delivering growth in one of the UK's most dynamic and competitive property markets.What's in it for you? • Competitive basic salary with strong OTE potential, • Company car or car allowance, • Excellent staff benefits, • Genuine career progression opportunities within a leading UK business, • The opportunity to play a key role in a newly created division with significant growth ambitionsThe RoleAs Lettings Area Manager, no two days will look the same. You'll be at the heart of an exciting growth journey, creating energy, momentum and performance across your region. You will:, • Coaching, developing and effectively managing all employees to ensure performance is optimised across the region., • Ensuring employee engagement is maximised through action planning, proactive recruitment, minimising attrition and driving retention across your teams., • Managing, monitoring and reporting on regional performance against agreed financial business indicators, including P&L performance and set lettings metrics, to ensure delivery of income targets., • Taking appropriate action with branches trading below budget or underperforming against expectations., • Growing market share significantly by adopting proactive working practices and identifying business growth opportunities., • Supporting and developing Lettings Managers to create high-performing, customer-focused teams., • Driving compliance and ensuring all branches operate in line with current lettings legislation and company standards.About YouYou're a natural leader with the credibility, drive and ambition to inspire others. You'll bring:, • Demonstrable experience of building and leading high-performing teams in fast-paced and demanding environments., • A successful background within a lettings or estate agency environment., • Proven ability to influence, shape and lead meaningful change., • Inspirational leadership ability, combined with approachability and authenticity., • Strong commercial awareness with significant P&L accountability and exposure., • A passion for coaching, developing and retaining top talent.Why Join Connells Group?Because this is more than a job. It's an opportunity to be part of something new, help shape the success of a newly created London Core division and leave a lasting impact on a growing region.You'll join a business that invests in its people, celebrates success and provides genuine opportunities to progress your career. If you're looking for a role where you can make a difference, influence strategy and lead from the front, this could be the perfect next step.If you're ready for your next big challenge, we'd love to hear from you. Apply today with your CV.Connells Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates.EA07630

Senior Analyst Remote (UK) | Up to £90,000 + Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing customer behaviour, retention, churn, segmentation and lifecycle performance Supporting CRM and customer engagement initiatives with insight and reporting Building dashboards, reports and analytical frameworks Identifying trends, risks, and growth opportunities Translating ambiguous business questions into clear analytical approaches Presenting insights to both technical and non-technical audiences What we're looking for: Strong SQL skills Experience in commercial, customer, CRM, lifecycle or product analytics Strong stakeholder management and communication skills Experience working in fast-paced, high-growth environments BI/reporting experience Comfortable operating with ambiguity and influencing decision-making Exposure to experimentation/A-B testing beneficial Python or R experience a plus Experience with modern analytics tooling helpful Package: Up to £90,000 salary Fully remote across the UK Private healthcare Enhanced holiday allowance Home office support Strong progression opportunities Additional lifestyle and retail benefits Ideal for someone commercially minded who enjoys partnering closely with stakeholders and using data to influence business performance in a scaling digital business. Find out more and apply via the link below!!!

We are looking for a Reservations and Cruise Consultants to join a fun, friendly team in Southwest London. You will be responsible for delivering high-quality sales and service support via inbound and outbound calls. Both Land and Cruise deparments are hiring so if you have expereince within the travel industry and GDS systems please apply or reach out via my email below. The Job: • Answer inbound calls promptly, ensuring all service level agreements (SLAs) are consistently met., • Handle customer enquiries efficiently, professionally, and in line with company service standards., • Provide accurate general and destination-specific travel advice for worldwide and European travel products., • Deliver an exceptional customer experience on every interaction, • Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings., • Meet or exceed individual sales, revenue, and commission targets., • Promote current campaigns, monthly incentives, • Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions., • Resolve booking issues efficiently while maintaining customer satisfaction and retention., • Create, amend, and manage bookings using Amadeus GDS., • Check and action Amadeus queues (Q's) daily., • Organise and cost complex travel itineraries, ensuring all customer requirements are met., • Perform general administrative duties related to reservations and call handling., • Maintain accurate records and documentation in line with company procedures, • Work collaboratively as part of a high-performing call centre team., • Attend weekly staff meetings and general company meetings as required., • Maintain up-to-date product, destination, and airline knowledge by attending training sessions., • Adapt to changing business needs and support wider team objectives when required. Skills Required: • Strong customer service focus with excellent communication skills (verbal and written)., • Proven ability to work under pressure in a fast-paced call centre environment., • Strong organisational and time-management skills., • Excellent worldwide destination and airline knowledge., • Strong computer literacy and confidence using reservation systems., • Sales-driven mindset with the ability to build rapport quickly., • Professional personal presentation., • Ability to work effectively both independently and as part of a team. The Package: • Salary up to £32,000 + Commission Interested: • If you would like to apply for the above vacancy please click 'APPLY' or email

We are delighted to be working in partnership with one of the UK’s leading retail businesses, home to well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are looking for a Senior CRM Manager to lead customer engagement, retention and loyalty strategy across their multi-brand estate, with a particular focus on driving frequency, customer lifetime value and measurable commercial performance. In this high-impact role, you will sit at the centre of marketing, digital and technology transformation within the organisation, working across the brands to manage millions of customer relationships, industry-leading loyalty programmes, and increasingly personalised digital experiences. This includes web, app, paid media, CRM and ordering channels. You will lead the development of customer journeys, lifecycle communications, segmentation strategies and loyalty engagement programmes that drive meaningful commercial outcomes. Key Responsibilities include: • Lead CRM strategy across customer acquisition, engagement, retention and reactivation, • Develop and optimise lifecycle journeys across email, push notifications, SMS and app channels, • Drive measurable improvements in key KPIs including frequency, customer lifetime value, retention, open rates, click-through and conversion, • Own campaign planning and CRM calendars aligned to brand and commercial priorities, • Support the ongoing evolution of loyalty programmes, • Work closely with Brand and Commercial teams to develop compelling member propositions, rewards and promotional mechanics, • Use customer insight and loyalty data to identify growth opportunities and behavioural trends The successful Senior CRM Manager will have around 5 years’ CRM Management experience within B2C, D2C or consumer sectors, with a focus on loyalty in a multi-brand environment. They will have a demonstratable experience of working with CRM and marketing automation platforms, along with a strong commercial mindset and a clear understanding of how CRM drives revenue and customer value. Strong stakeholder management skills are essential, along with excellent presentation skills and a naturally analytical mindset. Experience of working with customer segmentation and personalisation strategies would be highly advantageous. This is a fantastic and rewarding opportunity to work at the heart of customer experiences in a varied and exciting role, with fantastic benefits and realistic career development opportunities to compliment the role.

Job Title: Senior Pricing AnalystTarget Start Date: ASAPContract Type: Permanent, Part Time, Full Time, Job Share option availableSalary Range: £40,000 - £50,000Location: Hybrid, Eastleigh / London, once a monthClosing Date for applications: Thursday 18th June Senior Pricing Analyst: As a Senior Pricing Analyst at Ageas, you’ll play a pivotal role in shaping pricing strategy through advanced analytics and actuarial insight. Your work won’t just sit in reports - it will directly influence pricing decisions that drive growth, profitability and customer outcomes. From improving conversion and retention to achieving target loss ratios, your insight will have a visible and immediate impact on the success of the business. Main Responsibilities as Senior Pricing Analyst: • Design, develop and enhance predictive and machine learning models to inform pricing strategy., • Extract, manipulate and analyse large datasets to support modelling, pricing and performance monitoring., • Build and maintain robust pricing models, supporting their deployment into live environments., • Deliver high-quality pricing analysis, presenting clear, actionable recommendations to senior stakeholders., • Support and oversee rate releases, ensuring accuracy and effectiveness in live pricing environments., • Combine MI, modelling outputs, and commercial targets to develop a balanced view of pricing performance., • Take ownership across the end-to-end price control cycle, from development to implementation., • Collaborate across teams to ensure pricing decisions are aligned, well-documented and effectively delivered., • Stay ahead of market trends and competitor activity, identifying risks and opportunities. Skills and experience you need as Senior Pricing Analyst: • 2-3 years experience in pricing., • Knowledge of insurance products and distribution channels (e.g. direct, intermediary, aggregators), ideally in household., • Proven ability to explore, validate, and analyse large datasets to generate insight., • Strong programming skills (e.g. SAS, R, Python) and experience with statistical or actuarial tools., • Experience using Emblem and Radar (or similar pricing software)., • Understanding of predictive modelling techniques such as GLMs, GBMs, Random Forests or Neural Networks., • A highly analytical mindset with strong attention to detail and a passion for problem-solving. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family-Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas:We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a propo

IFA/Wealth Planning Administrator | Transferable experience from other areas of Administration or financial services welcome | Up to £38,000 + 12% Bonus - DOE London, City (near Cannon Street) | 2 days hybrid after probation Looking to build a career in Wealth Planning? • Do you already have experience within financial services and want to move into a financial planning/ IFA environment?, • Do you have experience within Administration and customer services and would love to build a long term career within Wealth planning., • Do you thrive in a busy, social environment, that offers opportunity to work effectively alone and as part of a thriving team. This is a fantastic opportunity to join a highly respected, Chartered financial planning firm that offers outstanding training, mentoring and clear progression pathways, as well as a fantastic social, family feel atmosphere. About the Company This is a well-established, award winning, forward-thinking financial planning business - providing holistic advice across pensions, investments, mortgages, protection and estate planning. They are a growing team of around 100 people, known for their supportive, social culture, excellent staff retention and robust processes and management. We’ve placed multiple candidates into this business over the years, and they are still there today, progressing, thriving and feeling genuinely supported. That consistency speaks volumes about how the firm looks after its team. The company is built on strong values, with a real focus on supporting and bringing out the best in their people and helping them build long-term careers within financial planning. The Role You’ll join the Client Service Team, playing a key role in supporting advisers and delivering high-quality service to clients. This is a varied and structured position where you’ll be involved in the full client journey, not just administrative tasks. You’ll be trusted to manage your own workflow while working closely with colleagues across the business. • Producing portfolio reports and pre-meeting documentation, • Reviewing and correcting client cash accounts, • Submitting and implementing new business, • Supporting advisers and paraplanners with client administration, • Maintaining accurate client records using systems such as Intelliflo and Concert Hub, • Managing your own workload to meet service level expectations, • Escalating any issues that may impact delivery to your Team Leader, • Collaborating with colleagues across the business to ensure a seamless client experience, • Supporting wider business activities where required What They’re Looking For • Experience within financial services (wealth, pensions, providers, mortgages, accountancy or similar)is desirable, • A genuine interest in moving into wealth planning, • Strong organisation and attention to detail, • A proactive and team-focused approach, • Ability to manage your own workload, • Ideally studying towards the Diploma in Financial Planning, or keen to start Salary & Benefits • £34,000 – £38,000 salary depending on experience, • Discretionary bonus up to 12% per annum (subject to KPIs), • 32 days annual leave including bank holidays, • Option to buy and sell holiday, • 10 days paid sick leave per year (subject to terms), • 2 emergency days per year, • Hybrid working, 2 days from home after probation, • Flexible hours scheme, • Company pension with employer matching up to 5%, • Private medical insurance, • Income protection insurance, • Death in service life assurance, • Rail season ticket loan, • Vivup employee benefits platform, • Green Commute Initiative, • Regular team incentives and social events Progression This is a business that genuinely invests in its people. There are clear progression routes within the Client Services team, as well as opportunities to move into paraplanning and beyond over time. After an initial couple of years in this role - they have various career development pathways you can look at. You’ll be supported with exams and development, giving you everything you need to build a successful long-term career in wealth planning. If you’re looking to transition into wealth planning within a supportive, well-structured firm that will invest in your development, this is a fantastic opportunity to explore.

HR Manager Salary: £60,000 per annumLocation: Piccadilly, London (with international group presence)Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities • Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law., • Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support., • Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations., • Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention., • Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting., • Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions., • Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. What We Are Looking For • Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level., • Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred., • Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous., • Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable., • Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). What We Offer • 33 days of annual leave (including bank holidays)., • Private medical and dental insurance (BUPA)., • Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist)., • Complimentary, freshly prepared meals during your working shift., • Comprehensive Employee Assistance Programme (EAP)., • Exclusive online retail discounts via Edenred., • Eyecare and glasses vouchers. 51638BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.

CRM Marketing Manager Walton-on-Thames - Hybrid Working Up to £37,000 Flexi Hours Available Driving licence essential due to location An exciting opportunity has arisen for a creative and commercially minded CRM Marketing Manager to join a growing multi-site business with a strong national presence. This is a varied, hands-on role where you'll take ownership of CRM, digital campaigns and customer engagement strategies across multiple consumer brands. Working within a collaborative marketing team, you'll play a key role in delivering engaging customer journeys, improving retention and driving repeat business through data-led marketing activity. The Role • Manage and deliver CRM and email marketing campaigns, • Build and optimise customer journeys and automated communications, • Analyse campaign performance and customer engagement data, • Support loyalty and membership initiatives, • Work closely with marketing, commercial and operational teams, • Help shape customer communications across several exciting brands What We're Looking For • Previous experience within CRM, digital marketing or lifecycle marketing, • Strong understanding of email marketing and customer engagement, • Confident using CRM systems and analysing campaign performance, • Creative thinker with excellent communication skills, • Organised, proactive and able to manage multiple projects, • A team player who enjoys working in a fast-paced environment What's on Offer • Salary up to £37,000, • Hybrid working and flexible hours, • Employee wellbeing support programme, • Career development and training opportunities, • Join a growing business with exciting expansion plans This is a fantastic opportunity for someone looking to make a real impact within a vibrant and rapidly growing consumer-focused business.

Head of CRM - High Growth FinTech £110,000 - £125,000 + bonus London (3 days per week) We've partnered with a leading high-growth FinTech-up undergoing a major transformation across performance and lifecycle marketing. With strong foundations already in place, they are now looking for an Associate CRM Director to take ownership of the function and elevate it into a truly best-in-class, commercially driven engine This is not a maintenance role. It's a build, scale and optimise opportunity for someone who wants real ownership and impact. The Role You'll take full ownership of CRM strategy and execution across a key market, leading a small, capable team and working closely with senior stakeholders across marketing, product and technology. The focus is on driving revenue and retention, building high-performing lifecycle programmes, embedding automation and AI into campaign execution, and moving quickly from idea to build, test and optimise. This is a hands-on leadership role where you'll be expected to lead from the front, not sit above the detail. What You'll Be Doing • Own and evolve the end-to-end CRM strategy, aligned to commercial growth targets, • Build and optimise multi-channel lifecycle journeys including onboarding, engagement, reactivation and cross-sell, • Drive segmentation and personalisation at scale, • Implement and scale AI-driven workflows to improve speed and efficiency, • Establish a fast-paced testing and experimentation culture, • Define and own CRM KPIs tied directly to revenue and customer value, • Lead, coach and develop a high-performing CRM team, • Partner closely with performance, product and martech teams What They're Looking For • Strong CRM leadership experience within a high-growth or fast-paced environment, • Proven track record of building and scaling lifecycle programmes, not just optimising, • Commercial mindset with a focus on revenue, retention and customer value, • Hands-on experience with modern CRM platforms such as Braze or similar, • Experience leveraging automation and AI within CRM workflows, • Comfortable operating at both strategic and executional level, • Strong stakeholder management and cross-functional collaboration Why This Role • High ownership and autonomy, • Opportunity to shape and scale a modern CRM function, • AI and automation at the core of the roadmap, • Fast-moving, ambitious environment, • Clear impact on revenue and growth *Rates depend on experience and client requirements

About us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We’re passionate about making the pharmacy experience as easy and convenient as possible. About the role We are looking for an enthusiastic and bright Senior PPC Specialist to join our friendly digital marketing team. We manage all aspects of the business, making this an exciting opportunity with the prospect of excellent career progression within the company, managing a budget of over £10Million+ per annum. The right applicant should be self-motivated, ambitious, articulate and above all, eager to learn. The ideal candidate should have in-depth hands-on experience in pay-per-click (PPC) advertising with a keen interest to apply their skills and develop their expertise. You will be involved in a range of stimulating activities across a range of paid advertising channels; such as Google Ads, Microsoft Ads and Facebook Ads. You will be evaluating and improving campaign performance, evaluating keyword and ad performance, amending bids, implementing strategic changes to paid accounts, identifying ways to grow paid acquisition, in addition to a range of other exciting tasks. You will work closely with the fast-growing digital marketing team, the ability to communicate and collaborate effectively is essential. Our bright and friendly offices, with spectacular views of the city are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Key responsibilities • Daily management of PPC accounts and paid advertising, • Competitor analysis, • Optimising account structure, • Growing all paid advertising channels, • Budget management across advertising channels, • Applying and ensuring Google best practices where appropriate on Google Ads and respective best practices for other paid advertising channels, • Identifying new ways to grow, enhance and optimise paid advertising channels, • Creating in-depth reports to analyse data and calculate important metrics (CLTV, CAC, Retention Rate) to help guide paid acquisition strategy. Key skills • A strong background in pay-per-click (PPC) advertising with a minimum 2 - 5 years’ hands-on experience (required), • A keen interest in paid advertising, paid search and digital marketing trends, • In depth knowledge of paid advertising channels such as Google Ads, Microsoft Ads and Facebook Ads, • Deep understanding of keyword research, match types, negative keywords, quality scores, ad rank and other components of paid search, • Experience writing compelling written content for ads quickly, • Experience managing paid search campaigns that use automated bidding, • Have an exceptionally high standard of English and grammar, • Passionate about attention to detail and take pride in maintaining high standards throughout your work, • Excellent analytical skills to help evaluate and improve paid search performance when assessing auction insights and identifying opportunities for campaign optimisations, • The ability to work closely and collaboratively with other team members, • The ability to conduct in depth data analysis and manipulate data effectively, • Experience using Google Analytics, • Is articulate, analytical and methodical, • Is results-driven and highly motivated with a problem-solving attitude, • Has a high level of organisation and the ability to work efficiently and effectively, • Has a solid team spirit and strong work ethic, • Is proactive and enthusiastic Desirable but not essential • Experience working in health and well-being or pharmaceutical-related paid search or paid advertising accounts Perks & Benefits • Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King's Cross and Farringdon, • Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.), • Regular socials, • Pension scheme, • Employee Discount, • Free Parking, • Excellent mentorship and career development#, • BlueLight card Discount Private Medical Insurance (activated after probation), with rewards including: • Amazon Prime Membership, • Weekly drink at Café Nero, • Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health, • Discounted Apple Watch, • Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings, • Discounted cinema tickets (Vue, ODEON), • 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.), • Up to 20% off on up to 4 hotel bookings a year with Expedia, • Discounts on Waitrose shopping and healthy food boxes (Mindful Chef), • 75% off selected Champneys Spa Breaks, • Vitality American Express Credit Card (get up to 2% cashback), • Rakuten TV on-demand movie rentals, • 30-day Deliveroo Plus Gold Membership, • Weekly discounts at Itsu, • Amazon Gift Card (£5 or £10 gift card each month), • Up to 25% discount with luxury hotel, Mr & Mrs Smith, • GymShark and SportsShoes discounts, • 12 months Fiit Membership, • 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment, • WeightWatchers Premium membership for 6 months for £30, • 12-month subscription with Headspace, • Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+, • Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide Job Type: Full-time

Parts Sales Representative based in our Parts West London hub: Prologis Park DC6, Vinyl Pl, Hayes UB3 1HH, United Kingdom • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Parts West London. This is a great opportunity for you to become a key member of the our busy parts hub. As a Parts Sales Representative you will prepare and use a planned sales presentation to achieve maximum results from available sales opportunities, including customer greeting, qualifying, handling objectives, product presentation and demonstrations, closing and delivery alongside creating additional sales opportunities for repeat or new business. In this role you will also: • Contribute to the achievement of maximum customer retention through effective representation., • Develop a planned daily, weekly and monthly sales call programme as agreed with your Manager., • Develop and maintain full knowledge of all products, accessories, prices and key competitors., • Handle dissatisfied customers calmly, resolve complaints with professionalism and sensitivity, and involve your Manager when necessary regarding any customers issues., • Produce reports on all business sales activities including follow-up, prospecting, sales presentations, new clients etc, to ensure accurate sales forecasts., • Meet with existing customers regularly to present new offers, to secure future business opportunities., • Contact prospective customers in a structured consistently professional manner, ensuring all contact by telephone or correspondence used adheres to retailer standards. A Day in the Life: “Meeting all sorts of characters is great fun, although sometimes it's a lonely existence in the car on your own. The good quality car that is provided makes it a lot better. It is great to be able to sample our new ranges as they come out. The task of selling is made easier as I have a set database meaning I can get to know my customers and be an extension of their business. It is a good job and allows me to manage myself on a day to day basis” Let’s Work together: We’re ideally looking for an automotive Parts Sales Representative with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Sales Representative are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint! Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Group Chef Location: Field-based across Cheshunt, Enfield, North East London (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,857 - £38,122 per annum (DOE) Hours: 35 per week Term Time + 1 week 40 weeks per year Reports to: Senior Operations Manager HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Senior Operations Manager by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Group Chef Workforce Planning & Deployment Manage and deploy a mobile catering team to ensure kitchens remain fully staffed. Plan rotas, coordinate cover, and work with senior managers to anticipate staffing needs. People Management Lead, support, and develop a mobile workforce, including line management responsibilities. Oversee training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Recruit and retain mobile team members, supporting wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Group Chef • Experienced Chef or Kitchen Manager (multi-site/mobile preferred), • Strong leadership and team management skills, • Solid knowledge of food safety, H&S, and allergens, • Organised, adaptable, and able to work across multiple locations, • Passionate about food quality and customer service, • Full UK driving licence and willingness to travel Apply Now If you're a forward-thinking Group Chef who thrives on leading teams, driving high standards, and delivering exceptional food and customer experiences, we'd love to hear from you.

GTM Project Manager - Shape the future of global growth (SaaS) London - Hybrid Working | Initial 6 Month Contract | £400-460pd inside IR35 We're working with a world-leading SaaS organisation that's scaling fast and rethinking how Go-To-Market execution drives revenue at global scale. This is a role sits at the centre of commercial strategy and making sure the biggest growth bets actually land - faster, cleaner and with real impact on ARR. The business is investing heavily in GTM transformation; launching new sales initiatives, optimising route-to-market models and accelerating customer acquisition across global segments. The challenge? Making it all move at pace, across a highly matrixed organisation. That's where you come in. What you'll be driving • Turning GTM strategy into execution at speed, • Connecting Sales, Marketing, Product, Finance and Ops around one delivery rhythm, • Unlocking and accelerating high-priority revenue initiatives, • Building clarity in complexity, what's happening, when and why it matters, • Removing friction so GTM teams can focus on growth, not process What great looks like You're the person who: • Knows how to bring order to ambiguity, • Can operate confidently with senior stakeholders and commercial leaders, • Understands how SaaS revenue engines work (ARR, acquisition, retention), • Spots delivery risk early and fixes it before it becomes visible, • Improves how work gets done, not just tracks it You'll be close to senior GTM leadership and play a key role in shaping how strategic initiatives are delivered across the business. The profile we're looking for • Strong experience in GTM Operations, PMO, Business Operations or Programme Management, • Background in SaaS or subscription-based technology environments, • Comfortable working across senior stakeholders in a matrix organisation, • Strong governance, structure and delivery discipline, • Passion for execution, impact and commercial outcomes If you're looking for a role where execution meets strategy and delivery directly drives revenue growth, this is it.

Head of Financial Planning & Analysis London Based Hybrid Working £120k to £140k base plus bonus plus exit bonus plus equity We are partnering with a market-leading international SaaS and technology business to appoint a Head of Financial Planning & Analysis. Reporting directly to the Group CFO, with regular exposure to the CEO, Executive Leadership Team and Board, this is a rare opportunity to play a pivotal role in shaping the financial reporting, planning and data infrastructure of a highly successful growth business as it prepares for its next phase of value creation and a targeted exit event within the next four years. As part of the long-term incentive structure, the successful individual will participate in an exit bonus arrangement equivalent to approximately 1x annual salary upon successful completion of the transaction. The Opportunity Whilst the business has recently completed a NetSuite implementation, much of the Group's management information and FP&A reporting currently sits outside the ERP environment, relying on a series of sophisticated but highly manual Excel-based models and reporting packs. A key objective of this role will be to lead the evolution of the FP&A function from a largely spreadsheet-driven environment to a scalable, automated and data-led reporting framework capable of supporting a larger international business and future exit process. Working closely with Finance, Technology and Data teams, you will help design and implement a best-in-class reporting architecture that improves data quality, reporting efficiency, KPI visibility and decision-making across the Group. This role offers a genuine opportunity to leave a lasting legacy on the business whilst becoming a trusted advisor to the CFO, CEO and Board. Key Responsibilities Strategic FP&A Leadership • Lead the Group budgeting, forecasting and long-range planning processes., • Develop and maintain robust financial models, scenario planning and strategic forecasts., • Produce insightful Board, shareholder and executive reporting., • Build a 3-5 year financial roadmap aligned to the company's growth and exit objectives. Data & Reporting Transformation • Drive the transition from manual spreadsheet-based reporting to an automated and scalable FP&A environment., • Partner with Technology, Data and Finance teams to improve data integrity, reporting automation and management information., • Enhance utilisation of NetSuite and associated reporting tools., • Design KPI dashboards and performance reporting frameworks that provide real-time business insights. Commercial Finance & Business Partnering • Partner with senior stakeholders across the business to support strategic decision-making., • Deliver analysis around revenue performance, customer profitability, resource utilisation and operational efficiency., • Support pricing decisions, investment appraisals and commercial evaluations., • Identify opportunities to improve profitability, cash generation and operational performance. Leadership • Lead and develop a small team of analysts and reporting specialists., • Foster a culture of continuous improvement and commercial accountability. About You You will be a qualified ACA, ACCA or CIMA finance professional with a strong FP&A background and a passion for using data to drive business performance. We're particularly interested in individuals who have: • Built or transformed FP&A functions within high-growth businesses., • Experience operating within SaaS, technology or recurring revenue environments., • Strong systems and reporting transformation experience., • Advanced financial modelling capability., • Expertise in Power BI, reporting tools and data visualisation., • Experience presenting to Board and Executive stakeholders., • A commercial mindset with the ability to influence and challenge senior decision-makers. Highly Desirable • Experience within private equity-backed businesses., • Previous involvement in an exit, refinancing or significant value creation programme., • Knowledge of SaaS metrics including ARR, MRR, churn, retention and customer lifetime value. Why Join? • Direct access to the CFO, CEO and Board., • Significant influence over the company's reporting and decision-making capability., • Opportunity to lead a major finance transformation programme., • High-growth international SaaS environment., • Exposure to a planned exit process within approximately four years., • Exit bonus opportunity equivalent to circa 1x annual salary., • Genuine opportunity to shape the future of the finance function.

Senior Mobile/App Product Manager to own and evolve the brands iOS/Android apps - a key revenue channel and the primary touch-point for some of the brands best customers. Client Details An exciting subscription based business looking to expand in the UK and Europe. Description We're looking for a Senior Mobile Product Manager and individual contributor to own and evolve the iOS/Android apps - a key revenue channel and the primary touch point for some of the brands best customers. You'll drive innovation in Mobile features, user flows, and in-app engagement beyond the website. You'll partner deeply with engineering, design, analytics and architecture to deliver high-quality, high retention app experiences - backed by A/B tests, user insight and strong product instinct. The mobile apps isn't an afterthought - it's the foundation of the brands long term customer engagement. (Previous Subscriptions experience is essential for this role) Profile • An experienced Senior Mobile Product Manager with a solid track of success (Mobile Apps - iOS and Android), • A Previous subscription background in Ecommerce/D2C is essential for this opportunity (B2C/D2C), • Someone who thrives in a scaleup and fast paced business and understands what makes money in Product, • AI / ML knowledgeable and understands how customers react and use these tools in Ecommerce, • Proven track record shipping mobile app features with measurable retention or LTV impact, • Deep understanding of iOS/Android capabilities and app life-cycle: build - QA - store submission - phased rollout, • A background managing app UX in partnership with design, • Fluency in product analytics tools (Mixpanel, GA4, Amplitude, etc.) and experimentation frameworks, • Familiarity with app-specific constraints and levers (push infra, biometric auth, app tracking transparency, etc.), • Strong collaboration skills with engineering, design, marketing, and architecture Job Offer • £85k - £100k, • 10% performance bonus, • Benefits package, • Fully remote working opportunity across the UK and Europe (Must have right to work), • A chance to be part of a fast paced, fun and innovative team This role is perm but will paid on a contract basis (Limited company). UK based or Europe based.

We're looking for an experienced Product Manager to lead retention, churn reduction, and customer lifetime value initiatives for scaling business. This is a senior, high-impact role leading a cross-functional pod across analytics, design, and engineering. You'll own the retention roadmap end-to-end, identifying customer pain points, defining experimentation strategy, launching lifecycle initiatives, and driving measurable impact. Client Details A global Ecommerce Subscriptions business Description • Own retention and LTV strategy for the subscription customer journey, • Lead a high-velocity experimentation program across onboarding, engagement, churn prevention, and win-back experiences, • Identify churn signals and develop proactive product interventions before cancellation intent is locked in, • Define KPIs, measurement frameworks, and success metrics for retention and lifecycle performance, • Partner closely with Analytics to interpret cohort behavior, funnel performance, and customer trends, • Work with Design to shape UX flows, in-product messaging, and retention experiences, • Translate insights into product requirements, prioritisation decisions, and roadmap execution, • Collaborate with Engineering to ensure strong instrumentation, tracking, and experiment integrity, • Align cross-functional stakeholders across Marketing, CX, Finance, and Operations to deliver a consistent customer experience, • Communicate experiment results, learnings, trade-offs, and next bets to leadership Profile • Extensive experience in Product Management, including ownership of retention, growth, or lifecycle initiatives, • Experience working in a Subscriptions business is essential for this role, • Proven success improving LTV, retention, engagement, or churn metrics in subscription-based businesses, • Strong experimentation background with A/B testing, hypothesis development, statistical analysis, and data-driven decision making, • Deep analytical capability with experience in cohort analysis, behavioral insights, and customer data interpretation, • Experience with product analytics and experimentation platforms, • Strong product judgment, prioritisation skills, and ability to operate in ambiguity, • Ability to influence and lead cross-functional teams in fast-paced environments, • Commercial awareness including understanding of margin, COGS, and operational trade-offs, • Comfortable leveraging AI tools and LLMs to improve workflows, research, and product development Job Offer £80k - c£85k 10% Bonus and Bens Fully remote role that can be based in the UK or Europe (This is a full time role, but will be paid as a contractor via limited company)

Inspire. Empower. Transform.\nAre you an experienced travel industry professional with a passion for coaching business owners to success?\nDo you want to use your expertise to shape the next generation of travel entrepreneurs?\nIf so, this is your opportunity to make a real difference while joining the UK’s leading travel franchise.\nWe’re not just a travel business — we’re a movement. Since disrupting the industry in 2011, we’ve been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards.\nOur mission? Empower everyday people to build thriving, independent travel businesses. Now we’re looking for an experienced Business Development Manager to support and coach our growing network of franchisees.\nThe Role at a Glance:\nBusiness Development Manager\nUK Remote / Occasional Visits to our Bournemouth HQ\n£35,000 (This is not a commission based role)\nPlus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more\nValues: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey\nProduct / Service: Award-Winning travel home-working company\nGrowth: Over 400% in the last 5 years. Breaking sales records every month\nYour Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing.\nWho We Are:\nA multi-award-winning fast-growing travel company that has helped 100’s of first-time travel homeworkers start their very own travel businesses. We’re expanding rapidly and looking to grow the very best team ahead of the next peak period in travel.\nReasons to join us:\n• Home Working Agency of The Year’ 5 years in a row\n• Top-rated travel franchise in the UK\n• Top 10 franchise in the UK, beating household names\n• Top 5% franchise in the UK\n• We offer the widest choice of holidays in the UK\n• Fully independent with over £2 billion per year of buying power\n• We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth\n• Featured continually in the trade press, national press\nHow you’ll deploy your travel expertise:\nThis isn’t a traditional sales or BDM role-you won’t be selling travel directly. Instead, you’ll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs).\nYou’ll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term.\nThe Value you’ll bring:\n• Coach and mentor Travel Consultants on running and growing their own travel businesses\n• Deliver tailored 1:1 coaching, group training sessions, and strategic guidance\n• Drive business growth through improved conversion rates, booking values, and repeat business\n• Support TCs with sales performance, lead generation, marketing, and customer retention\n• Use data and insights to identify trends, challenges, and opportunities across your TC network\n• Create tailored action plans to support individual performance and development\n• Build strong relationships to increase engagement, confidence, and retention\n• Act as the first point of contact for day-to-day queries, challenges, and development needs\n• Support TCs in using NJT systems effectively to improve efficiency\n• Deliver virtual workshops, webinars, and learning sessions\n• Collaborate with marketing to enhance tools, resources, and lead generation strategies\n• Provide insight and feedback to leadership to support continuous improvement\nThis is a fully remote role, based from home.\nYou will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions.\nAs our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week.\nAbout You:\nWe’re looking for someone who’s walked the walk — someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners.\nYou’ll need:\n• Demonstrable experience in sales, coaching, or business development within the travel industry\n• Proven track record of coaching or mentoring individuals to achieve business and sales success\n• Strong and broad knowledge of the travel industry, including products, systems, and customer expectations\n• Experience supporting or engaging remote teams and building trust\n• Confidence using data, CRM systems, and digital tools to track performance\n• Strong working knowledge of social media and how to use it to generate leads and grow a business\n• Excellent communication and interpersonal skills\n• Strong organisational skills and the ability to manage competing priorities\nBonus if you have:\n• Experience as a Travel Agency Branch Manager\n• A professional coaching qualification\n• Experience running or supporting a successful business or franchise\n• Understanding of digital marketing strategies and social media advertising\nThe Rewards for You:\nWe live and breathe our values in everything we do.\nWorking with us, you can enjoy an industry-leading package which includes:\n• Private medical\n• In-service life insurance\n• Dental\n• Gym access\n• Range of discounts and perks from leading brands\n• Monthly rewards\n• Discounted travel\n• Excellent holiday entitlement\n• £500 annual personal Learning & Development budget\nThis isn’t just a job. It’s a chance to be part of something bigger. A business that’s breaking records and changing lives.\nIf you're ready to inspire, coach and grow with us, we’d love to hear from you.\nYour Background / Previous Roles May Include:\nTravel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance\nApplication notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

We're looking for an experienced Customer Lifecycle Marketing Manager who can turn customer insight into measurable growth. This is a high-impact role with ownership of the end-to-end marketing funnel across multiple markets. Client Details A leading international professional services group. Description • Full marketing lifecycle: acquisition, nurture, conversion, retention, expansion and win-back, • A data-led funnel strategy that improves conversion and accelerates pipeline, • Activation of customer insight, behaviour and feedback (incl. NPS), • Cross-sell and retention programmes that drive commercial impact, • Alignment of lifecycle strategy across regions, balancing global consistency with local relevance, • Working closely with internal stakeholders and teams on the delivery of campaigns and analysis Profile • 7+ years in Marketing (B2B) - lifecycle, demand gen, growth, • Previous broad B2B customer lifecycle marketing experience is essential for this role, • A solid track record of success and results in B2B marketing - professional services would be an advantage, • Experience leading on marketing strategy, • Strong analytical and commercial mindset, • Experience working cross-functionally with Sales and Growth teams, • A track record of turning insight into action and results Job Offer • £60k - £70k, • Good Benefits, • Fully remote role (Must be UK based and happy with occasional travel to their office), • Ongoing support, training and personalised career development

Our client runs dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their new site in Kensington. You must be passionate about helping people who want to move, look and feel better. You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are: 1) Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment. 2) Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small. 3) Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them. 4) Engage, Educate & Empower - Understand our clients are on different health & fitness journey’s.We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio. The Role: As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve. Requirements: • Passion for helping others achieve their health & fitness goals, • Strong leadership skills and attention to detail, • Ability to work collaboratively and independently, • Experience with Customer Relationship Management software and Excel spreadsheets is preferred, • Recognised Reformer Pilates qualification required

Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. If you’re interested in finding out more, please apply online. Role of Cruise Reservations Consultant: • Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met, • Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences, • Demonstrate strong worldwide and European cruise destination knowledge, • Promote monthly offers, incentives, and campaigns to customers, • Make amendments to cruise bookings (date changes, cabin changes, upgrades), • Adding or modifying flights, hotels, transfers, tours, and excursions, • Handling special requests and cruise add-ons, • Make booking amendments accurately within cruise reservation systems and GDS, • Resolve booking issues efficiently while maintaining customer satisfaction and retention., • Maximise sales opportunities on every call by offering relevant ancillary products,, • Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: • Previous cruise sales experience - essential, • Working knowledge of a GDS would be an advantage, • Experience with tailor-making holiday packages, • Excellent attention to detail and administration skills, • Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips, • Strong sales and customer service skills, • Ability to work well both autonomously and as part of a team If you’re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Senior Customer Analyst London Hybrid (3 days office) | Up to £75,000 + Benefits A fast-growing, PE-backed consumer business is looking for a commercially minded Senior Customer Analytics Analyst to join its expanding data function. Following significant investment in digital and data transformation, the business has built a high-performing analytics team that plays a central role in driving commercial growth and customer strategy. This is a hands-on role focused on customer insight and behavioural analytics, working closely with senior stakeholders across Marketing, Commercial, Finance, and Technology. Key Responsibilities Customer segmentation and behavioural analysis Churn, retention, loyalty, and CLTV analytics Marketing and campaign performance analysis Identifying customer trends, risks, and growth opportunities Delivering actionable insights to influence strategic decisions Working with large, complex datasets across multiple sources Requirements Strong SQL skills Python and/or R experience preferred Experience in customer analytics within telecoms, subscription, or consumer businesses Strong understanding of churn, retention, loyalty, and customer behaviour Strong stakeholder engagement and communication skills Commercially focused with the ability to turn insight into action Additional Information Hybrid working model (3 days per week in office) Central London office location Up to £75,000 + benefits High-growth environment with continued investment in analytics and data Opportunity to work on strategic, insight-led projects with senior visibility Ideal for someone proactive, curious, and passionate about using customer data to drive commercial impact. Find out more and apply via the link below!

Our global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week) for 13 months with potential to extend. Responsibilities • Building robust data foundations: Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions, • Build data capabilities that work consistently across multiple regions and countries differences)., • Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics., • Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies., • Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations., • Advancing AI-native analytics: Leverage Gen AI tools to automate recurring insight generation, • Enabling experimentation & continuous improvement: Support A/B testing and digital experience evaluations, • Influencing strategy through storytelling: Communicate insights and trends clearly and persuasively to technical and non-technical stakeholders Experience • 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains, • Proficiency in SQL for data extraction, transformation, and pipeline development, • Experience with dashboarding and visualization tools (Tableau, Qlik, or similar), • Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes, • Experience with Python or R for advanced analytics, automation, or experimentation, • Knowledge of statistical methods and experimentation (A/B testing) preferred, • Machine learning and Generative AI experience is a plus, • Proven ability to communicate analytical findings in clear, actionable narratives for both technical and non-technical audiences, • Proactive and growth-oriented mindset—you identify opportunities for innovation rather than just responding to problems Benefits • Friendly supportive team, • Informal dress code, • Global organisation., • Hybrid role.

UK CMB Marketing – Manager Description If you’re looking to take an exciting new direction with your career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. You will have a strong digital and customer data expertise to drive a personal and relevant customer experience on our properties. This will help us achieve our Digital targets on sales and increase customer engagement. Better understanding of our data will enable us to make smarter investment decisions and drive increased efficiency and effectiveness. The team also has a responsibility to protect the business by adhering to regulatory and reputational responsibilities, against a backdrop of delivering consistently good outcomes for customers whilst maximising commercial opportunities and minimising risk for the bank. As a CLCM Manager, your role will be to manage the customer lifecycle management process within CMB UK. You will be responsible for developing and implementing strategies to optimize customer interactions and experiences throughout their journey with CMB. Responsibilities: · Work closely with key stakeholders to develop and implement a suite of Next Best Actions /campaigns within Pega CDH · Implement customer lifecycle management strategies and initiatives to enhance customer satisfaction, retention, and loyalty. · Provide management of CLCM (Customer Lifecycle Management) runway and deliverables aligned to stakeholder requirements and CMB UK strategic priorities. · Drive hypothesis generation and channel optimization for UK CMB, through AB testing and performance measurement across all digital platforms and channels, including development and maintenance of segments to facilitate personalisation. · Be responsible for all CLCM and audience segment outputs across UK CMB. Identify opportunities to drive digital revenue growth and increase customer engagement. · Build strong positive relationships with key stakeholders to ensure alignment on objectives and proactive identification of new opportunities for CLCM and audience segments to support UK CMB Strategic priorities. Drive collaboration with other teams as required to ensure we leverage the work of other markets and vice versa. · Analyze customer data and insights to identify opportunities for improving customer engagement, lifetime value and driving revenue growth. · Define and monitor key performance indicators (KPIs) to measure the effectiveness of customer lifecycle management initiatives. · Identify and implement customer segmentation strategies to tailor communications and offerings based on customer preferences and behaviors. · Develop customer journey maps to identify pain points and opportunities for improvement in the customer experience. · Implement customer feedback mechanisms and use customer insights to drive continuous improvement in products and services. · Stay updated on industry trends and best practices in customer lifecycle management to drive innovation and competitive advantage. Requirements: · Ability to create, run, and analyse Adaptive models for efficient campaign management and delivery. · Design strategies that will be in integrated in the Pega campaign journey. · Knowledge of Multi Level Decisioning. · Solution design skills working with multiple channels like Email, SMS, Push, Web, Mobile etc. · Proficient in Agile ways of working and implementation. · Implement content and rules into next best action strategies. · Supports NBA reporting, monitoring and control. · Proven experience in customer lifecycle management or a related field, with a track record of successfully implementing customer-centric strategies. · Strong understanding of audience segment design principles · Strong analytical skills and the ability to interpret customer data and insights to drive actionable recommendations. · Knowledge and passion for improving user experience. Results oriented with strong consultative and problem-solving skills · Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. · Proficiency in customer relationship management (CRM) software and other relevant tools and technologies. · Strong business and commercial acumen with strong ability to solve business problems. Experience of working at pace in a cross functional department with a collaborative and flexible style. · Strong project management skills, with the ability to prioritize tasks and meet deadlines. · Knowledge of industry best practices in customer lifecycle management and customer experience optimization. · Experience of working in a large digital organisation with a good understanding of digital ecosystems; understanding marketing technologies and digital advertising systems

Sales Team Coordinator Needed for a specialist tour operator / Hybrid in London As the Team Coordinator for this specialist tour operator you will begin by coordinating, training and supporting a small team of temporary and permanent sales staff. Along with them you will advise, sell and manage customer holidays to our , apartments and hotels in the best resorts in the world. You will be responsible for ensuring the customer is at the centre of everything we do, maximising customer satisfaction, feedback and revenue to grow our ski programme. As you progress, you will take more responsibility for the team, learning to appraise, motivate, manage and finally to agree and deliver strategies for sales retention and generation for the business. Along the way you will visit more accommodation and resorts than you thought possible, ski more than you thought and be expected to remember all the details skiers choosing to travel with us will ask. That might just include the colour of the carpet. The ideal candidate for this role is: • Enthusiastic and passionate, • Is sales driven and has proven sales experience, • A passionate skier/boarder with European ski knowledge, • Able to multitask and communicate to a range of stakeholders and team members, • Motivated and organised with a high level of attention to detail, • We will offer a competitive salary and incentive package, educational trips and the opportunity to develop and extend your skills and responsibilities through regular training. Interested please apply here or email

Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets. Job Summary You will deliver high-quality facial workouts while driving exceptional customer experience, sales, and client retention within the studio. You will also promote FACEGYM services and retail offerings, ensuring every client receives a 5* experience from start to finish. Key Duties & Responsibilities Deliver all workouts in line with FACEGYM protocols Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house Deliver exceptional customer service at every stage of the client journey Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs Confidently overcome selling challenges and create engaging retail experiences Meet and exceed individual sales targets and KPIs Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards Maximise retail opportunities and drive client retention Operate POS systems, tills, and booking systems (Zenoti) efficiently Maintain up-to-date knowledge of skincare, products, and treatments Communicate effectively with the team and management to ensure smooth studio operations Maintain high standards of personal hygiene and professional presentation Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout Person Specification NVQ Level 3 Beauty Therapy qualification or equivalent Experience in beauty, retail, or spa environments Strong customer service and sales skills Confident communicator with strong interpersonal skills Positive, adaptable, and able to stay calm under pressure Self-motivated with a proactive, hands-on approach Team player with a professional and engaging attitude Able to stand for extended periods (6–8 hour shifts) Fully flexible to work weekdays and weekends Our Perks Generous commission on retail and services Exclusive discounts for you, friends, and family on FACEGYM services 50% discount on FACEGYM products Additional day of holiday for each year of service Access to a confidential employee assistance programme Why FACEGYM? Work for an innovative, fast-growing global beauty brand Be part of a high-energy, results-driven team Gain world-class training in a unique concept Build a rewarding career with real earning potential Equal Opportunity Employer FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills. Key Duties: Handling incoming calls on all existing bookings - B2B & B2C Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly. Monitoring the webchat functionality and usage / conversions on queries. Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview. Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents Create a Retention centric sales environment Develop a team progress and training system based on Balance Scorecard achievements * Post Covid Team initiation and team build Skills Required: Experience in using Amadeus To offer expert knowledge and advice on destinations Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand. Developing excellent time management skills with the team Up selling to maximise revenue on bookings To efficiently perform all administrative duties associated with the role Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking Driven to achieve Company targets The Package: Salary: from £26,000 - £31,000 Plus, Target personal and group achievement Commission Interested: Please click to 'APPLY@ Or contact email

CRM, Content & Community Executive -£36,000 London 4 days per week We're working with a fast-growing, consumer-facing digital brand in the rewards and experiences space. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty. They're looking for a hands-on, creative and commercially minded CRM, Content & Community Executive to join the team. The Role Working closely with the CRM and Content Managers, you'll support the planning and delivery of campaigns across email, SMS, social media and the brand's own platform. You'll take ownership of key operational elements, manage customer communications and play an active role in the brand's outward-facing presence - including on-camera content and live-streamed events. What You'll Be Doing • Supporting CRM campaign execution including copywriting, scheduling and audience selection across email, SMS and app notifications, • Creating and delivering content across social media including static posts, short-form video and campaign assets, • Managing customer enquiries via email and social media to a consistently high standard, • Contributing to campaign planning and end-to-end execution across multiple channels, • Representing the brand in recorded and live content formats, including a minimum of two live-streamed events per week What They're Looking For • Strong written communication skills with the ability to deliver clear, engaging, on-brand messaging, • Highly organised with sharp attention to detail, particularly across executional tasks, • Proactive and reliable with the ability to manage multiple workstreams at once, • Experience in digital marketing, CRM or customer experience desirable, • Proficient with creative tools such as Canva, Photoroom and CapCut, • Up to date with social media trends and platform-specific best practices *Rates depend on experience and client requirements

• Senior Paraplanner Vacancy, • Work with 3 Financial Advisers, • Offices near Kingston (Surrey/South London), • £40k - £50k basic salary plus bonus My client are a boutique wealth planning firm with offices in Kingston-upon-Thames who offer financial advice to HNW retirees, accumulators, local families and SME owners based across Hampshire, Surrey and Sussex. In their current setup they manage the affairs of clients with assets ranging greatly from basic cases of £100k up to £2m+ to invest. They give advice on pensions, investments, tax planning, cashflow modelling, retirement planning and protections etc. They have very longstanding relations stretching back 10 years. The business has grown organically since its inception a team of established 3 Advisers and a full team of support staff including administrators, paraplanners and operations staff. They place exceptional customer satisfaction at the top of their priorities resulting in a very high rate of retention. Staff are encouraged to progress and develop as both professionals and individuals via ongoing CPD and industry exams which are funded by the business. The Directors are creating a brand-new role for a Paraplanner who will be responsible for conducting end to end technical administration and supporting the advisers with technical support with their existing clients and any new business. You will be attending some client meetings, compiling suitability letters and pre-meeting documentation assisting the MD with his affairs. This role is suitable for a candidate with at least 2 years of wealth management paraplanning experience but team fit will be crucial for this role. Full training will be provided and an induction to get you up and running. If this role sounds of interest or any other roles I am working on please get in touch.

Due to continued expansion, an established Financial Planning firm, that is proud of its collaborative, team lead culture and the open forum to share ideas to be implemented. They now seek to recruit an experienced Financial Planner to join this team, to look after and develop an existing client bank and develop the accounts further. The job is based in the East London/North London border, so would suit candidates in this location and is paying a salary range of £90,000-£110,000. They are a 'whole of market' firm and require the experience of a client-centric Financial Planner to carry out the following tasks. Responsibilities • Managing an existing client bank of clients, • Targeting the acquisition of new clients for the Firm through Business Development activities; pro-actively representing the business and taking the initiative to meet new potential clients;, • Contacting clients that are currently unengaged with their service, rebuilding the relationship through financial planning advice;, • Service clients on an ongoing basis, conducting annual reviews and ensuring that the client remains on track to achieve their objectives;, • Carry out all activities in a compliant manner in line with internal procedures and regulatory requirements. Competencies / Skillset • Getting Things Done – Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure., • Communication & Sharing Knowledge – Confident, clear and accurate with all communication. Maintains accurate records and makes effective use of new technology., • Customer Service – Positive attitude to find solutions in line with TCF principles. Uses customer feedback to improve service., • Effectiveness & Adaptability – Able to maintain a high volume of work, striving for continual improvements. Understands individual contribution in relation to corporate objectives. Presents a positive image and approach to change., • Team Working – Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others., • Client focus and concern for quality – good financial planning knowledge and ability to deliver advice in an understandable manner to clients, ensuring client satisfaction and retention, • Actively participate in the sharing of knowledge – Financial Planners and the wider team, • Market Knowledge – Maintain a full and proper understanding of the financial services market, • Commercial Sense – manage each client relationship on a sustainable and profitable basis, dealing with issues promptly and appropriately Experience / Qualifications • Must hold the CII Diploma in Regulated Financial Planning (DipPFS) qualification, • Previous experience of providing financial planning advice to clients, • Previous experience in business development and growing a client book

Our global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week) for 13 months with potential to extend. Responsibilities • Building robust data foundations: Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions, • Build data capabilities that work consistently across multiple regions and countries differences)., • Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics., • Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies., • Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations., • Advancing AI-native analytics: Leverage Gen AI tools to automate recurring insight generation, • Enabling experimentation & continuous improvement: Support A/B testing and digital experience evaluations, • Influencing strategy through storytelling: Communicate insights and trends clearly and persuasively to technical and non-technical stakeholders Experience • 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains, • Proficiency in SQL for data extraction, transformation, and pipeline development, • Experience with dashboarding and visualization tools (Tableau, Qlik, or similar), • Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes, • Experience with Python or R for advanced analytics, automation, or experimentation, • Knowledge of statistical methods and experimentation (A/B testing) preferred, • Machine learning and Generative AI experience is a plus, • Proven ability to communicate analytical findings in clear, actionable narratives for both technical and non-technical audiences, • Proactive and growth-oriented mindset—you identify opportunities for innovation rather than just responding to problems Benefits • Friendly supportive team, • Informal dress code, • Global organisation., • Hybrid role.

A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team. This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service. You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise. Role Overview As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America. You will be responsible for creating inspiring itineraries that exceed client expectations, turning enquiries into bookings and delivering a seamless customer journey. Key Responsibilities • Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events, • Design and cost bespoke holiday itineraries tailored to client needs and budgets, • Manage the full sales process from initial enquiry through to booking confirmation and travel completion, • Book flights, accommodation, excursions, and transport with global suppliers and partners, • Ensure accuracy of supplier confirmations and all booking details, • Take full ownership of bookings including documentation and after-sales care, • Deliver excellent customer service and achieve sales targets and KPIs, • Maintain and develop destination and product knowledge through training and research, • Participate in educational trips to North America to gain first-hand experience, • Collaborate with colleagues and support shared workload during busy periods, • Contribute to marketing and product development through feedback, trip reports, and content ideas Requirements • Experience in travel sales, ideally in tailor-made or group travel, • Strong knowledge and passion for North America (first-hand travel experience preferred), • Excellent written and verbal communication skills, • Strong customer service focus with the ability to build rapport quickly, • Target-driven and commercially aware, • Highly organised with strong attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Resilient, proactive, and solution-focused approach to sales, • Additional destination knowledge of Latin America Package & Benefits: • Competitive basic salary + uncapped commission + performance bonus, • 28 days annual leave (including bank holidays, increasing with service), • Hybrid working model (3 days office / 2 days home), • Standard working hours: Monday-Friday, 9:00am-5:30pm (1-hour lunch), • Occasional Saturday work with time off in lieu, • Regular educational trips to North America Interested? Please click APPLY or contact

Senior Product Manager - Web Experience (9-Month FTC)London (Hybrid Working)£90,000 + standard benefits About the CompanyA fast-growing, venture-backed fintech is building a modern digital platform to transform how clients interact with their financial lives. Following strong recent growth and investment, the business is now focused on scaling its core product and enhancing the overall user experience. The RoleThis is a high-impact Senior Product Manager role focused on the web experience and customer journey. You'll lead a core product area, owning the end-to-end experience from first interaction through to onboarding and ongoing engagement. The focus is on creating a more dynamic, engaging, and intuitive product experience-moving beyond static, data-led interfaces to something more interactive and user-centric. What You'll Be Doing Own and evolve the end-to-end user journey across the web platform Design and optimise onboarding experiences, simplifying complex user flows Build engaging, personalised experiences tailored to different user segments Partner with design, engineering, and stakeholders to deliver high-quality product improvements Drive growth through improved conversion, engagement, and retention Run multiple fast-paced initiatives simultaneously, from discovery through to delivery What They're Looking For 5+ years' experience in product management, ideally within consumer-facing tech Proven track record of improving customer journeys and delivering measurable impact Strong product intuition with a focus on user experience and engagement Experience owning products end-to-end in fast-paced environments Comfortable working across multiple projects and priorities Background in startups or high-growth tech businesses preferred Nice to Have Experience with onboarding flows or conversion optimisation Exposure to complex or high-value customer journeys Interest in fintech or data-driven products Why Join High ownership role within a scaling product team Opportunity to shape a core user experience in a growing business Fast-paced, collaborative environment Potential for extension or longer-term opportunity Find out more and apply via the link below.

UK CMB Marketing – Assistant Manager Description If you’re looking to take an exciting new direction with your career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. You will have a strong digital and customer data expertise to drive a personal and relevant customer experience on properties. This will help us achieve our Digital targets on sales and increase customer engagement. Better understanding of our data will enable us to make smarter investment decisions and drive increased efficiency and effectiveness. The team also has a responsibility to protect the business by adhering to regulatory and reputational responsibilities, against a backdrop of delivering consistently good outcomes for customers whilst maximising commercial opportunities and minimising risk for the bank. As a CLCM Manager, your role will be to manage the customer lifecycle management process within CMB UK. You will be responsible for developing and implementing strategies to optimize customer interactions and experiences throughout their journey with CMB. Responsibilities: · Work closely with key stakeholders to develop and implement a suite of Next Best Actions /campaigns within Pega CDH · Implement customer lifecycle management strategies and initiatives to enhance customer satisfaction, retention, and loyalty. · Provide management of CLCM (Customer Lifecycle Management) runway and deliverables aligned to stakeholder requirements and CMB UK strategic priorities. · Drive hypothesis generation and channel optimization for UK CMB, through AB testing and performance measurement across all digital platforms and channels, including development and maintenance of segments to facilitate personalisation. · Be responsible for all CLCM and audience segment outputs across UK CMB. Identify opportunities to drive digital revenue growth and increase customer engagement. · Build strong positive relationships with key stakeholders to ensure alignment on objectives and proactive identification of new opportunities for CLCM and audience segments to support UK CMB Strategic priorities. Drive collaboration with other teams as required to ensure we leverage the work of other markets and vice versa. · Analyze customer data and insights to identify opportunities for improving customer engagement, lifetime value and driving revenue growth. · Define and monitor key performance indicators (KPIs) to measure the effectiveness of customer lifecycle management initiatives. · Identify and implement customer segmentation strategies to tailor communications and offerings based on customer preferences and behaviors. · Develop customer journey maps to identify pain points and opportunities for improvement in the customer experience. · Implement customer feedback mechanisms and use customer insights to drive continuous improvement in products and services. · Stay updated on industry trends and best practices in customer lifecycle management to drive innovation and competitive advantage. Requirements: · Ability to create, run, and analyse Adaptive models for efficient campaign management and delivery. · Design strategies that will be in integrated in the Pega campaign journey. · Knowledge of Multi Level Decisioning. · Solution design skills working with multiple channels like Email, SMS, Push, Web, Mobile etc. · Proficient in Agile ways of working and implementation. · Implement content and rules into next best action strategies. · Supports NBA reporting, monitoring and control. · Proven experience in customer lifecycle management or a related field, with a track record of successfully implementing customer-centric strategies. · Strong understanding of audience segment design principles · Strong analytical skills and the ability to interpret customer data and insights to drive actionable recommendations. · Knowledge and passion for improving user experience. Results oriented with strong consultative and problem-solving skills · Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. · Proficiency in customer relationship management (CRM) software and other relevant tools and technologies. · Strong business and commercial acumen with strong ability to solve business problems. Experience of working at pace in a cross functional department with a collaborative and flexible style. · Strong project management skills, with the ability to prioritize tasks and meet deadlines. · Knowledge of industry best practices in customer lifecycle management and customer experience optimization. · Experience of working in a large digital organisation with a good understanding of digital ecosystems; understanding marketing technologies and digital advertising systems

Are you an experienced legal industry professional passionate about AI adoption and legal transformation? Do you have the credentials to gain immediate respect as a strategic advisor within the Magic Circle or top-tier law firms, beyond that of a vendor? If so, this role could be a significant next step in your career. Our client is a fast-growing, global legal technology business at the forefront of legal AI and digital transformation in the legal sector. Their platform is trusted by some of the world's most prestigious law firms and corporate legal departments, and they are now building a specialist team of legal innovation professionals to drive deep, lasting AI adoption and customer success across their most strategic accounts. This is a rare opportunity to be in at the ground level of something genuinely new. You won't be managing a 50-account portfolio or chasing renewal metrics. You'll own a handful of key relationships, act as a trusted strategic advisor in legal innovation, knowledge management, and practice innovation, and help define what AI adoption looks like in a large law firm - for a business where your insights will directly shape the product roadmap. Location: UK - Fully Remote, but will need to get into London easily. Travel to client sites and global company events required Salary: Up to £157,000 base + bonus + equity AS DIRECTOR, LEGAL INNOVATION & AI ADOPTION, YOUR RESPONSIBILITIES WILL INCLUDE: • Own a portfolio of strategic law firm and legal department accounts, acting as the primary point of relationship for their legal transformation journey and overall adoption of new AI technology, ensuring customer success and confidence., • Develop and execute tailored AI adoption roadmaps for each client - working with firm leadership, innovation counsel, legal operations leads, CIOs, and practice group heads to identify high-value use cases and build measurable implementation plans., • Lead executive-level business reviews with management committees, Chief Innovation Officers, and senior partners - communicating ROI, adoption progress, and strategic direction with confidence, • Devise practice group strategies and knowledge management approaches that move clients from initial implementation to broad, daily AI usage across the organisation., • Focus on customer success and product adoption - protecting net revenue retention and identifying meaningful upsell and cross-sell opportunities aligned to client needs., • Proactively identify at-risk accounts and partner with Sales and Forward Deployed Engineering teams to develop remediation plans., • Channel client feedback directly into the product roadmap by collaborating with Product and Engineering teams, • Represent the business at legal technology conferences, client advisory boards, and industry events - contributing to thought leadership in legal AI, legal operations, and digital transformation. THE IDEAL DIRECTOR, LEGAL INNOVATION & AI ADOPTION WILL HAVE: • 15+ years of senior professional experience within the legal sector, legal technology, legal operations, legal innovation, or management consulting focused on law firms, • Strong law firm fluency - a genuine understanding of how firms are structured, how decisions are made, how technology is evaluated, and what drives attorney behaviour, • Prior practice as a lawyer (associate or counsel level) is a significant advantage - though outstanding candidates from legal technology, legal solutions, or consulting backgrounds with deep relationships at law firms will also be considered., • Demonstrable experience in change management, knowledge management, and practice innovation - with a track record of implementing disruptive technology within a law firm or legal department environment, • A proven track record of building trusted advisory relationships with senior law firm stakeholders - partners, COOs, CIOs, innovation counsel, and practice group leaders, • Familiarity with AI applications in legal practice and the broader LegalTech ecosystem; you don't need to be an engineer, but you need to be able to make lawyers unafraid of AI and confident in how to use it., • Outstanding communication and presentation skills - you can design and deliver compelling ROI narratives for senior audiences., • Comfortable travelling up to 25% of the time to client sites and company events (including some US travel for annual conferences and kick-offs) WHY JOIN THIS BUSINESS AS THEIR DIRECTOR, LEGAL INNOVATION & AI ADOPTION? • This is a pioneer role in legal innovation - the first of its kind in the UK for this business. You will define what the legal innovation function looks like, build the playbook, and directly influence how the team grows. There is no ceiling here., • You will have genuine access to the product roadmap. The team reports to the Chief Product Officer, meaning your client insight directly shapes where the platform goes. This level of influence is rare at a business of this sc

Position: Graduate Medical Sales Representative Therapy Area: Blood Glucose Monitors Vacancy Type: Permanent Salary: Competitive Territory : M25 area Inizio Engage is currently recruiting for a Sales Representive on behalf of a our client . They are a global medical technology company that designs, develops, and manufactures diagnostic products for diabetes management. Their mission is to improve the quality of life for people with diabetes by providing innovative and reliable products that help them manage their condition more effectively. The successful candidate will promote a range of blood glucose monitors to NHS customers in the UK. As a Field Sales Representative, you will be responsible for developing and maintaining relationships with healthcare professionals and key decision-makers in NHS hospitals and clinics. Key Responsibilities: • Develop and implement a sales strategy to promote our clients range of blood glucose monitors to NHS customers in the UK, • Build and maintain strong relationships with healthcare professionals and key decision-makers in NHS hospitals and clinics, • Provide education and training to healthcare professionals on our clients range of blood glucose monitors, • Attend trade shows and conferences to promote our clients products and services, • Analyze market trends and competitor activity to identify new business opportunities, • Collaborate with internal teams, including marketing and customer support, to ensure customer satisfaction and retention, • Prepare and deliver presentations and proposals to potential and existing customers, • Achieve and exceed sales targets and objectives Essential Skills/Qualifications • Strong understanding of the NHS and the UK healthcare market, • Excellent communication and interpersonal skills, • Ability to build and maintain relationships with healthcare professionals and key decision-makers, • Strong analytical and problem-solving skills, • Ability to work independently and as part of a team, • Willingness to travel extensively within the UK, • We offer a competitive salary, commission, and benefits package, including healthcare and pension plans, as well as ongoing training and development opportunities. If you are passionate about improving the lives of people with diabetes and have a proven track record of success in sales, we want to hear from you. Please submit your resume and a cover letter highlighting your experience and qualifications for this position. At Inizio Engage you'll find a challenging, fast-paced and rewarding environment, but also one that's caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you'll find everything you need at Inizio Engage to build a successful career. Excited yet? We are! Inizio Engage is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy. Please note if you have not heard from a member of the resourcing department within 7 days your application has been unsuccessful at this stage. Thank you for your interest in Inizio Engage.

If you're looking for an opportunity to shape the global direction of a major consumer brand, the Director of Social Media role offers the chance to influence revenue, brand growth and customer engagement across multiple international markets. You'll take ownership of a critical function, bringing together paid and organic activity to create a unified strategy that delivers measurable commercial results while driving innovation across emerging social platforms.What's in it for you • Hybrid working model with a mix of office and home-based working, • Annual bonus opportunity linked to performance, • Private healthcare and life insurance, • Pension scheme contribution, • Additional annual leave awarded with length of service, • Clear opportunity to influence global strategy within a large international organisationYour responsibilities as Director of Social Media, • Define and deliver a global social strategy across paid and organic channels, • Drive full-funnel campaigns that support acquisition, retention and brand growth objectives, • Own budget planning, forecasting and performance optimisation across multiple markets, • Lead the development of testing frameworks to improve creative effectiveness and campaign performance, • Build, develop and manage specialist teams while creating clear accountability and performance standards, • Strengthen collaboration across marketing functions to improve efficiency, consistency and speed to marketWhat we're looking for in a Director of Social Media, • Previous experience leading both paid and organic social functions within a performance-driven environment, • Extensive experience managing significant social advertising budgets with clear commercial accountability, • Strong understanding of creative strategy, testing methodologies and full-funnel marketing approaches, • Experience developing reporting frameworks that support profitable growth and informed decision-making, • Proven ability to build integrated strategies across multiple marketing channels and international marketsReady to take the next step in your career as Director of Social Media? Apply today to learn more about this exciting opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Marketing Lead - Arts Industry - London (Hybrid) - £65,000 I am working with a fantastic, luxury brand that are looking to make their first brand new hire into a new part of the business. As the new Marketing Lead you will take broad ownership of marketing to grow the business. This is an opportunity to be both hands-on and an executor across paid, CRM, content, social and brand - you will making the shots and implementing the marketing. Key responsibilities: ·Own and deliver end-to-end marketing for exclusive collection launches, from campaign planning through to execution ·Lead paid acquisition across paid channels (Instagram being a top priority), optimising performance ·Take ownership of CRM, lifecycle marketing and retention strategies, driving repeat engagement and customer value ·Build strong content, editorial, SEO and social strategy, building a recognisable brand voice - you will be acting as the brand guardian for this part of the business ·DeProvide clear performance insights through analytics and research - find what works and what doesn't Key Skills we are looking for: ·Strong experience within a start-up environment - comfortable working somewhere where experimental/running things from scratch ·Strong commercial mindset, with experience driving growth and performance metrics ·Hands-on experience with paid media platforms and CRM tools ·Excellent stakeholder management skills, with the ability to collaborate with creatives and external partners ·Analytical and data-driven approach with strong problem-solving skills ·A proactive, entrepreneurial mindset with the confidence to take ownership ·If you have previously specialised within a performance marketing role and moved generalist - this is the role for you! *Rates depend on experience and client requirements

Walker and Sloan are proud to be working with a well known B2B Marketing agency in London as they are keen to bring on board a talented B2B Senior Account Manager to their team on a full time basis. Salary: Up to £45k DOE Location: London (Hybrid) The Role: Senior Account Managers here at the agency are objective setters, and strategic thinkers and constantly break the mould of digital marketing on behalf of their customers. They love building lasting relationships with customers, pulling together considered marketing strategies and having an eye for detail that is second to none. This is all grounded in an in-depth understanding of leading-edge b2b digital marketing tactics. Responsibilities: • Build and maintain day-to-day customer relationships that keep us abreast of their business objectives, the state of their business and supports customer retention., • Creation & management of a rolling set of 90-day objectives and 30-day sprints for customers aligned to a customer-facing marketing plan. Reported on monthly in Customer Reporting calls, led by the Account Manager., • Manage the available scope of your customers to ensure the right things are delivered at the right time, by the right people to hit the objectives you have set., • Develop market knowledge of your customer and the industries they serve to weave into marketing tactics and help ensure we know how to get in front of the right audience., • Be the voice of your customers internally, ensuring their brand, proposition, tone of voice and personas are reflected in all the work that our specialist team delivers., • Draw insights out of customer data, paired with a narrative you have crafted that delivers the learnings gathered from our previous activity, the outcomes our previous activity delivered and how that will influence what we do next. Experience and skills: • Educated to degree level or equivalent, • 3+ years of account management experience, • Excellent communication skills, • An understanding of Digital Marketing principles, • Experience of MarTech such as HubSpot and Google Analytics, • Exposure to a variety of Marketing techniques and projects, • All set against a B2B environment, • Confidence to be customer-facing, ambitious and enthusiastic about learning and growing with one of the fastest growing UK B2B digital marketing agencies. What can you expect in return: Personal and professional growth. We invest in the people that invest in agency. This might mean going for a career coffee with a founder or it might be your line manager creating a development plan to help get you that promotion. But whether we are a stepping stone in your career path, or if you are still here in 5 years time - our hope is that you have grown as an individual and as a marketer. Culture and Benefits: We value collaboration, innovation, and continuous improvement. We offer a supportive and engaging work environment with benefits including: • 28 Days holiday allowance (in addition to BH), • Generous pension contributions, • Annual Profit Share Bonus, • A culture of learning and development, • Private Medical Care, • Company Summer Away Days and Christmas party, • A real opportunity to growth with the business for career progression, • Cycle to work scheme, • Work with an exciting range of SaaS and tech companies, • Working for an ambitious, fast-growing agency

Our client runs dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their new site in Kensington. You must be passionate about helping people who want to move, look and feel better. You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are: 1) Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment. 2) Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small. 3) Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them. 4) Engage, Educate & Empower - Understand our clients are on different health & fitness journey’s.We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio. The Role: As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve. Requirements: • Passion for helping others achieve their health & fitness goals, • Strong leadership skills and attention to detail, • Ability to work collaboratively and independently, • Experience with Customer Relationship Management software and Excel spreadsheets is preferred, • Recognised Reformer Pilates qualification required

Our client runs dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their new site in Kensington. You must be passionate about helping people who want to move, look and feel better. You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are: 1) Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment. 2) Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small. 3) Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them. 4) Engage, Educate & Empower - Understand our clients are on different health & fitness journey’s.We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio. The Role: As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve. Requirements: • Passion for helping others achieve their health & fitness goals, • Strong leadership skills and attention to detail, • Ability to work collaboratively and independently, • Experience with Customer Relationship Management software and Excel spreadsheets is preferred, • Recognised Reformer Pilates qualification required

Our client, a prestigious international bank in London, are seeking a results-driven Relationship Manager to spearhead the growth of its Private Banking portfolio in the UK, with a specific focus on property loans and deposits. The role will be the primary driver for acquiring New-to-Bank (NTB) High Net Worth (HNW) clients with sizeable investable assets. Expertise in acquisition and coverage of clients with a strong MENA and GCC nexus is essential. Main responsibilities will include; Business Development & NTB Acquisition (Primary Focus) • Target Acquisition: Identify and source NTB opportunities within the Levant region (specifically Lebanon, Syria, Jordan, UAE and KSA) to expand the client base in line with the strategic plan., • Hospitality Sector Focus: Proactively identify and secure new lending opportunities for hotel assets within the UK for MENA-based investors., • Syndicated Lending: Explore and develop opportunities for syndicated lending by collaborating with other MENA-focused financial institutions and banks based in London., • Strategy Implementation: Develop and execute commercial goals and business development strategies as approved by the Country Manager., • External Stakeholder Engagement: Represent the Bank at industry events and networking forums to build a high-quality referral pipeline among MENA HNW/UHNW communities. Relationship Management & Retention (Secondary Focus) • Portfolio Management: Manage and grow existing client relationships, focusing on risk evaluation, profitability, and the efficient use of financial resources., • Wallet Share Expansion: Identify opportunities to introduce existing clients to Treasury and Trade Finance products to deepen the banking relationship., • Retention Strategy: Conduct regular briefings on the status of the portfolio to ensure alignment with the Bank’s long-term objectives. Credit Risk, Onboarding & Compliance • Lending Pipeline: Drive new lending business opportunities specifically aligned with the Bank’s established risk appetite and criteria., • Pre-Screening: Perform initial risk evaluations on all NTB leads and structured finance proposals to ensure they fit the Bank’s profile., • Credit Applications: Assist in the preparation of credit files and conduct regular reviews of the portfolio., • KYC & Enhanced Due Diligence (EDD): Lead the account opening and KYC process, ensuring robust due diligence for clients from the Levant and MENA regions per UK Law and FCA/PRA regulations., • Regulatory Accuracy: Monitor and manage KYC figures to ensure they consistently meet or exceed internal and regulatory benchmarks for completeness and accuracy. To be considered for this position, ideal candidates must have the following experience and skills; • Native or professional fluency in Arabic (spoken and written) is mandatory to engage effectively with clients., • Proven experience in the UK and wealth management., • A good understanding of the Consumer Duty and Conduct Rules under the SM&CR framework, ensuring all business development activities prioritise positive customer outcomes and market integrity, • Comprehensive knowledge of the UK real estate market and extensive experience with structured finance techniques as they apply to property transactions., • Proficiency in LMA (Loan Market Association) documentation and a thorough understanding of the legal and operational frameworks for syndicated lending., • Ability to communicate through verbal and written channels to influence and engage clients across diverse cultural and professional backgrounds., • Awareness and understanding of the main risks of the business (Credit, Operational, and Regulatory) and the role of management mitigations., • Strong interpersonal skills and the ability to manage teams effectively in a collaborative environment.

Join Superdrug Head Office- Make a Real Difference Every Day! Location: Croydon, United Kingdom. Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: An exciting opportunity has arisen to join the Superdrug Mobile team to support the development of desirable propositions and marketing communications to drive footfall and sales. You will have experience in crafting, engaging customer-centric propositions which will deliver great results, Strong planning and organisation skills, with the ability to balance multiple multi-channel campaigns. Reporting into the marketing manager you will play a key role in supporting and implementing our key drivers with a focus on acquisition, retention, awareness and developing our USP.Key Responsibilities:· Event and experiential, planning and execution. · Actively seeking opportunities to build the brand across multiple channels. · Raise the profile of the brand through the development of active marketing strategies and communication programmes in line with business objectives. · Supplier/Agency relationship management. · Support in the development and upkeep of Company Websites. · Develop, manage and monitor social media forums and activity to generate interest. · Creation of internal and external literature in support of promoting the brand. · Monitoring and reviewing sales and marketing campaigns and materials. · Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. · Providing administrative support to the marketing manager and senior mobile manager. · Good collaborative working relationships with key partners, both internal and external, to support delivery of shared objectives. · Managing budgets and accurately accounting for all spend across the activities you're responsible for delivering. · Undertake any tasks that are in addition to those listed in the Job Description where required and within capabilities. . Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.Personal Attributes: · Strong self-organisation, including the ability to work at pace and make appropriate prioritisation calls. · A real passion for interpreting performance data and making recommendations to improve campaign activity. . Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them.. Understands customer needs and empowers others to remove any barriers to deliver great service.. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport.. Always prioritises actions which delight the customer/colleague.. Suggests and supports new ideas and ways of working which are designed to improve services. . Confidently communicates, challenges and gives feedback to others.. Encourages teamwork & collaboration between their own team and others.. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. . Is confident using data to make tactical decisions.. Is knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.. Actively looks for new ways of working through Ai that would benefit the business and move things forward.. Actively developing your ability to use AI effectively and think critically about outputs. . Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Desired but not essential:. Experience in developing and implementing complex, multi variant, personalised campaigns, particularly in 121 - direct mail and email.Here's what's in it for you: . 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) . 2 staff discount codes for yourself and a family member or friend. . 30% discount on Superdrug Own Brand Products both in store and online. . Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. . Company pension matching and bonus. . We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. . Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. . We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! . Unrivalled Learning and Development programmes. . Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support... Come and be part of something special! For information on how we manage and store your data please go to https://privacy-policy/

Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets. Job Summary You will deliver high-quality facial workouts while driving exceptional customer experience, sales, and client retention within the studio. You will also promote FACEGYM services and retail offerings, ensuring every client receives a 5* experience from start to finish. Key Duties & Responsibilities Deliver all workouts in line with FACEGYM protocols Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house Deliver exceptional customer service at every stage of the client journey Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs Confidently overcome selling challenges and create engaging retail experiences Meet and exceed individual sales targets and KPIs Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards Maximise retail opportunities and drive client retention Operate POS systems, tills, and booking systems (Zenoti) efficiently Maintain up-to-date knowledge of skincare, products, and treatments Communicate effectively with the team and management to ensure smooth studio operations Maintain high standards of personal hygiene and professional presentation Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout Person Specification NVQ Level 3 Beauty Therapy qualification or equivalent Experience in beauty, retail, or spa environments Strong customer service and sales skills Confident communicator with strong interpersonal skills Positive, adaptable, and able to stay calm under pressure Self-motivated with a proactive, hands-on approach Team player with a professional and engaging attitude Able to stand for extended periods (6–8 hour shifts) Fully flexible to work weekdays and weekends Our Perks Generous commission on retail and services Exclusive discounts for you, friends, and family on FACEGYM services 50% discount on FACEGYM products Additional day of holiday for each year of service Access to a confidential employee assistance programme Why FACEGYM? Work for an innovative, fast-growing global beauty brand Be part of a high-energy, results-driven team Gain world-class training in a unique concept Build a rewarding career with real earning potential Equal Opportunity Employer FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.

Our client runs dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their new site in Kensington. You must be passionate about helping people who want to move, look and feel better. You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are: 1) Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment. 2) Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small. 3) Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them. 4) Engage, Educate & Empower - Understand our clients are on different health & fitness journey’s.We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio. The Role: As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve. Requirements: • Passion for helping others achieve their health & fitness goals, • Strong leadership skills and attention to detail, • Ability to work collaboratively and independently, • Experience with Customer Relationship Management software and Excel spreadsheets is preferred, • Recognised Reformer Pilates qualification required