Customer service account manager jobs in BrixtonCrear alertas

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

There’s a permanent opportunity for you here as a Data Centre Site Manager to join one of our new data centres in the Hayes, West London area To provide leadership, support and take ownership of the data centre maintenance team; to coach and develop team members; to maintain effective support across the business in the provision of all Dalkia’s services; to maintain technical consistency, operational and technological advancements and growth across Dalkia’s offerings; to implement the strategy for the maintenance team in line with business objectives. The Role • Lead, coach and support team members within the function., • Effectively manage team members from entry to exit., • Maintain and conduct effective quarterly and annual performance reviews with team members in line with the HR strategy., • To develop individuals to achieve the required accreditations and standards., • Identify, monitor and maintain resources required within the data centre maintenance team., • Own, monitor and manage PPM and reactive maintenance tasks (requests, incidents, changes, problems and project-related work) and ensure they are appropriately owned and communicated to our Client., • Manage, monitor and review the systems, processes and tools required within the function to enable an efficient and consistent service in conjunction with the Dalkia Account Manager and Site Supervisors., • Maintain good practice within the function and lead improvements within the function in terms of services, systems, processes and tools., • To act as the escalation point for data centre maintenance-related enquiries and co-ordinate resolution and communication., • To ensure excellent customer service is demonstrated and embedded within the team., • To liaise and co-operate with management in achieving the organisational goals., • To maintain the integrity of our Clients Data Centre in Hayes, • To manage the building M&E infrastructure including, Physical security, Power management, Air conditioning/cooling, Fire detection/suppression and the Building Management System (BMS), • To ensure the necessary processes and procedures exist for PPM and reactive maintenance are best practices within the data centre environment, • Responsible for the development and implementation of all processes and procedures relating to working practices within the data centres, in accordance with our existing ISO and Health and Safety policies, • Work with senior management to propose, agree and deliver best practices within the data centres, • Work with senior management to propose, agree and deliver ongoing design, development and planning for further development and improvements of the data centre, • Monitor and manage the permit-to-work-based process for work at the Data Centre, • Accountable for resolving incidents relating to the M&E infrastructure to ensure the integrity of systems within the Data Centre for both Dalkia and our Client, • Responsible for arranging the decommissioning of redundant mechanical and electrical systems as deemed necessary by the Client, • Responsible for producing small works quotations for associated reactive maintenance work Hours of Work • Monday-Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year – you will also get an additional day off for your birthday, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Electrical NVQ Level 3 or equivalent, • Electrical – 18th Edition, • Electrical Inspection and Testing, • AP15, • FGAS would be desirable, • Effective people management skills from entry to exit, • Ability to demonstrate Leadership, • Ability to build and maintain effective working relationships, • Ability to innovate, adopt and implement new ideas, • Ability to make effective and measured decisions and implement where necessary, • Ability to be responsive to change and act accordingly, • Coaching skills, • Ability to conform and apply consistently Dalkia’s processes, procedures and policies, • Excellent organisational skills, • Excellent long-range planning skills, • Maintain continuous professional development (Plus functional/technical skills), • 5 years experience in Data Centre management, • Professional qualifications in function, • Excellent understanding of ISO certifications At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Dalkia UK are looking for a Contract Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams, • Proven ability to produce detailed reports for the customer and Account Manager At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

PROJECT MANAGER About Us Group Metropolitan was founded in 1985 as an electrical contractor carrying out small moves and changes projects for a select few clients. Over the past 35 years, we have grown into a turnkey Principal Contractor offering in-house tradespeople, with a projected turnover of £90m. This has been achieved by working collaboratively with our clients to understand their needs and become an extension of their business,’ expanding our service offerings and geography to meet the expectations required. Whilst the business has seen organic growth over the years, our core values of Safety, Quality, Integrity and People, remain the same. Group Metropolitan is an equal opportunities employer committed to fostering a supportive and inclusive workplace. We value dedication, innovation, and teamwork, and we strive to provide an environment where all employees can thrive. About the role: The Project Manager is to deliver multiple on-going projects, day to day business as usual and re-active works to Metropolitan standards, the required programme and to the maximum commercial performance. The role also involves working closely with the client representatives, estimating department, engineers and other site teams to ensure that projects are completed in a safe manner, whilst ensuring customer requirements and expectations are always maintained or exceeded. The role will require close collaboration with numerous stakeholders throughout the project lifecycle, including but not limited to the following: designers both internal and external, architects, GML estimating department, key account leads, project commercial teams both in house and client side, sub-contractors, manufacturers and specialist suppliers, client agents, commissioning teams and high-profile customers. The candidate will be a key contributor from conception, through the design stages, managing the delivery and ensuring that each project is successfully handed over and closed out in a professional manner to the highest of standards. Type of contract: Permanent Role Department: Mechanical Hours: 07:00 – 16:00 (1 hour for lunch) Location: Site Based and Canary Wharf Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of you line manager, then overtime payment will be applicable Responsibilities • Surveying, Key Planning and Defining Scope of works, • Producing accurate budget forecasts and/or firm quotations, monitoring and controlling project costs, cost reporting, and producing monthly reports to Contracts Manager on project performance, efficient team building and labour organisation, • Delivering projects from design phase to completion including all handover documentation, budget resources and forward planning, • Reviewing work packages and ensuring scope of work is clearly defined and understood, • Attending weekly client meetings and ensuring the production of accurate records of any discussions and actions, • Building and maintaining good relationships with the customers, framework suppliers and other site teams, • Developing and maintaining construction programmes with staff and contractors, • Arranging appropriately trained staff for work tasks and overseeing and monitoring the works during normal hours and as required outside normal hours, • Co-ordinating and managing site investigations during the ongoing construction process and developing engineering solutions in order to build cost-effective construction solutions that fulfil the client’s requirements, • Ensuring production and implementation of Project Plans, risk assessments, method statements, site waste management plans, and procurement of plant and materials are in line with company procedures, • Ensuring agreed customer KPIs and SLAs are met, • Ensuring detailed site diaries/records are completed, • Leading by example and setting the highest possible standards of leadership in promotion of HS&E procedures and best practices, ensuring compliance with Company procedures and legal obligations, • Ensuring all HSE-related documents are kept up to date, • Producing monthly reports for HSE team, • Allocating HSE responsibilities and duties for site personnel, checking understanding and arranging training as necessary, • Ensuring that all subcontractors take appropriate steps to follow procedures and processes, • Ensuring that site waste management plans and site-specific environmental risk assessments are produced and maintained, • Liaising with third parties to ensure compliance with required regulatory standards., • Providing briefings to the team and ensuring necessary training is available, • Ensuring that the QA File is produced and maintained, • Closing out any technical queries, • Ensuring as built drawings and O&M manuals are submitted to client on completion of each project Requirements • Demonstratable experience with a minimum 3 years’ experience in a Main Contractor role., • Reside within a 50 mile / 1 hour commute of London, • Full Driving Licence, • Valid CSCS Card, • IOSH Managing Safely or SMSTS Qualification / Equal Approved, • Two references required Desirable Attributes • Enhanced Management Training – ILM or Similar, • Technical Author experience, • Degree educated, • First Aid Trained, • DBS Check – Basic or Enhanced (will be completed upon appointment if not current) Benefits • Travel or Car allowance., • Pension enrolment., • Training and development opportunities, • 24 days annual leave plus 8 bank holidays, • Become part of the GML Employee-Owned Trust following 12 months of continuous employment., • Health, Life and Dental insurance, • Project Performance Bonus

Join Our Team at Endress+Hauser! Position: Regional Contracts Manager (South) Location: South of the UK Employment Type: Full-Time Industry: Process Automation and Instrumentation About Us: Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We are dedicated to improving our customers' productivity and sustainability through cutting-edge technologies and top-tier service. With a presence in over 50 countries and a workforce of more than 15,000 employees, we are committed to fostering innovation, quality, and customer satisfaction. Job Description: This person will be responsible for the onboarding of our service and maintenance contracts for our clients in the midlands and southern regions. The role is mainly site based. The role will have two primary functions. Onboarding new contracts, putting together working procedures, liaising with planning departments, onboarding sub-contractors and establishing a working practice for site engineers and supervisors. The second is the overseeing of existing contracts, delivering to agreed KPIs, putting in place a continuous improvement programme and renewal of contracts within the above regions. In addition to these core responsibilities, assistance may be given to the acquisition process where appropriate. Key Responsibilities: • Onboarding of contracts with customers at their sites and ensuring the smooth execution of the contracts, • Establishing strong working relationships with a wide range of people. The role requires a team player but will also need to be able to use initiative and make relevant decisions., • The role requires negotiating sub-contract orders and monitoring sub-contractors, planning critical dates, or working with the client’s planners., • A contracts manager is sometimes in charge of a single scheme or may look after several smaller ones. At all times, they are the first point of contact for members of the public, clients, site managers and sub-contractors for as long as the contract lasts., • Overseeing the renewal process of assigned contracts ensuring renewals represent good value and serve the business interests of client and supplier alike, • Working closely with the Account Managers internally and externally., • Working with the Service Delivery process and Service Advisors, to tailor and deliver on the service scope., • Finding ways to save client’s time and money to tailor their schedules and increase scope., • Commit fully to the company PDR Process, • Place of work will be split between home or office work and being on site. A contracts manager will also have to make regular client visits. Site work can be challenging places –and Protective clothing (Provided) is compulsory when on site. Qualifications: • The ideal candidate will have an engineering qualification, minimum HNC/HND in an engineering discipline, preferably an engineering degree. In the absence of official qualifications extensive time served in a similar role would be considered appropriate., • Having worked as a site manager, facilities manager, engineering manager, project or contracts manager in a manufacturing environment., • Experience working as an engineer or account manager may be deemed acceptable for the right candidate if they display a good mixture of commercial and technical admin What We Offer: • You will have the security of working for an international family-owned company and global leader within measurement instrumentation., • Performance-based remuneration, • Comprehensive training and professional development opportunities., • Opportunities for career advancement within a global organisation, • Company car (hybrid option) or Lease car or Car allowance, • Flexible working, • Increasing annual leave with length of service, • Family social events throughout the year How to Apply: If you are a dedicated and skilled Contracts Manager and looking to advance your career with a leading company in process automation, we encourage you to apply. Please submit your CV outlining your qualifications and experience to or visit our careers page at ___ Endress+Hauser is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. No agencies please.

Collaborate closely with internal teams (Account Managers, Customer Service, Senior Sales Manager and Business Development Manager). Meeting and exceeding sales targets as defined by the National Sales Manager, contributing to the overall National Plan. Support account penetration strategies and ter

Account Manager - Retail Technology SaaS £50-55k + bens Hybrid - Central London / home Joining an established start up in high growth mode, this company's unique technology and business model is disrupting the industry and changing the game in retail execution excellence. With an incredible few years behind them and a booming customer base, they are going from strength to strength. The Role: You'll be managing the enterprise level retailer customer accounts, with some responsibility over small to medium sized accounts as well. Then there's a small amount of new business follow up in there too, as a part of organic growth opportunity. Reporting into the Head of Retail you'll be instrumental in driving financial and non-financial outcomes and leading blue-chip clients and projects underpinned by clearly defined clients plans. Providing an excellent level of client service and close knit relationship building with senior stakeholders to drive value and grow accounts. This will require an inherently flexible mindset and great attention to detail. We're looking for • Proven track record in building client-led plans / budgets and deploying a digital / physical client contact program, • Ability to develop and build strong client relationships and broad client networks, importantly from within a Retailer Customer environment., • Strong commercial awareness, negotiation skills, experience of P&L, • Experience of using software to automate customer relationships, • Candidates who are comfortable in presenting client business reviews and plans, tracking performance and ensuring optimal delivery of both core and new projects And not just experience....personality • First and foremost, a true team player and natural-born leader of people, • True grit and determination - a customer is king approach, • a natural fast pace - someone who can whip through a things to do list and turn on a sixpence when change is a foot, • A strong preference to work openly and collaboratively, getting the best from everybody, • A passion for clients and a relentless pursuit to driving client satisfaction, • Natural entrepreneurial spirit always seeking new and different ways, • Highly commercial but not at the cost of client satisfaction, • You’re excited about working for a scale-up and the ambiguity that naturally brings, • You work hard to be the best version of yourself and feel comfortable to give and receive feedback Get in touch with Chloe for more information

💼 Account Manager 👔 High‑Growth Market Research 📍 London (hybrid) 💵 £45-55k + 20k OTE Do you want to join a fast‑moving, service‑driven organisation that’s transforming how modern insight teams collect and use data? Do you thrive in high‑trust, high‑performance environments where you can truly own your accounts and make a measurable commercial impact? This ambitious data collection scale‑up is redefining what great service looks like for market research teams — removing operational drag and empowering customers to focus on insight and impact. They are now seeking an Account Manager to drive growth across a portfolio of EMEA clients, owning commercial performance while partnering closely with a dedicated delivery team. The ideal candidate will have experience in: • Market Research industry (data, samples, online quant), • Selling data collection services & professional services, • Managing and expanding key accounts, • Building & executing commercial account plans, • Working with data to inform decisions, • Communicating confidently with senior stakeholders, • Troubleshooting live project challenges, • Operating in fast‑paced, evolving environments In return you would receive: o Competitive salary o High‑growth, high‑trust culture o Exposure to innovative data‑collection technology o Opportunity to influence strategy and commercial growth o Supportive, collaborative “team-first” environment o Strong commitment to Diversity, Equity & Inclusion If you’re excited by consultative account growth, obsessed with customer excellence, and motivated by scaling something special, then apply now and let’s talk.

Store Account Manager Harrods, Selfridges & John Lewis To ensure that the counter achieves targets by driving the team. Duties including but not limited to: • Setting an example for the team., • Ensuring that all daily counter tasks are undertaken., • Figures completion – daily and weekly. Managing targets and their allocation., • Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this., • To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines., • Ensuring adequate counter cover by ensuring rotas are formatted., • Delegating duties to the team and following up that they have been performed correctly., • Mentoring the team, • Assisting with training new product launches., • To ensure that an excellent level of customer service is always provided., • To actively traffic stop to build brand awareness and ensure that the team also do this., • To provide makeup and skincare consultations., • To book appointments and build ongoing client loyalty. This includes customer database building and communication., • To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use., • To effectively manage transactions. Stores where required will provide necessary cash handling training., • To lead by example and be an active team member., • To always represent the BY Terry brand in the best possible way. Sales. • To achieve sales targets as set by the company., • To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • To actively promote new launches and promotions., • To track team sales and feedback any sales information as required at the end of each day., • To coach the team to enable them to reach their targets., • To come up with new ideas for event promotions and work with the retail manager to execute these. Dress code and image. • To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction. Working hours Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company. The Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

Core Account Manager - Software Dev Sales £32k Base + £12k OTE (£44k Y1) - Full Training - Relationship Management Looking to grow your career in tech while working with some of the world’s biggest brands? This role gives you the chance to do exactly that. You’ll be joining a company whose software is deeply embedded across global developer teams, relied on by major enterprises, and consistently renewed year after year. With a new wave of product development and customer growth, we’re expanding our Core Account Management team to support and nurture long‑term customer relationships. This is a role for someone who loves building rapport, enjoys organised pipeline management, and wants to build commercial confidence in a supportive, non‑corporate environment. What You’ll Do • Manage and support a high‑volume portfolio of existing customer accounts, • Guide customers through renewal cycles and ensure contracts stay on track, • Spot opportunities for upsell and expansion through frequent, value‑led conversations, • Build relationships with technical and commercial stakeholders, • Maintain accurate activity records and forecasts in Salesforce, • Work closely with Sales, Operations, Legal, and Product to deliver a smooth experience, • Keep your territory plan and account maps up to date What You’ll Bring • Warm, clear communication style, • Strong organisational skills and attention to detail, • Ability to manage priorities across a busy account portfolio, • Confidence in speaking with customers regularly, • Curiosity about software and how customers use it, • A collaborative, supportive attitude, • Experience in customer service, admin, sales support or account coordination is useful - but mindset matters most What You’ll Get • £32k base + £12k OTE (uncapped), • Full onboarding and continuous customer success / account management training, • The chance to work with global enterprise clients from day one, • A friendly, non‑corporate culture that values people and ideas, • Clear progression into senior account management, customer success, or commercial roles, • A stable, growing business with huge momentum thanks to a loyal customer base and expanding product suite Why You’ll Love This Role You’re not chasing cold prospects or grinding through outbound targets. You’re supporting customers who already use - and genuinely value - the product. Your role is to guide them, support them, and help them get more from the tools they depend on every day. If you want a stable, people‑focused tech role with development, progression, and a clear path upwards - apply now. We welcome applications from individuals of all backgrounds and experiences.

TL;DR Kharon is seeking a full-time, London based Client Services Manager. This role requires in-office attendance at least 3 days per week. RESPONSIBILITIES • Acting as the first point of contact for client inquiries, addressing questions related to Kharon findings, platform functionality, content sources, and technical issues, • Onboarding and guiding new clients through the setup process, ensuring a smooth transition onto Kharon's platform., • Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications., • Conducting regular training sessions (webinars, one-on-one sessions) to educate clients on new features and updating training materials and resources to empower clients in maximizing their use of Kharon's platform., • Coordinating with internal teams (tech support, content management, sales) to resolve complex issues promptly., • Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities., • Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services., • Continuously educating oneself on Kharon’s evolving platform features, benefits, and service offerings. QUALIFICATIONS: • A Bachelor’s degree, preferably in Business, International Relations, Political Science, or a related field., • Academic or professional exposure to global security, international relations, financial crime, compliance, or regulatory environments., • 3+ years of experience in a client-facing role such as customer success, account management, or technical support, ideally within SaaS, fintech, regtech, compliance, or data services., • Exceptional communication and presentation skills, with the ability to clearly explain complex concepts to a range of audiences., • Demonstrated experience leading client onboarding, delivering product demos, and facilitating ongoing training through webinars or one-on-one sessions., • A technically curious mindset with the confidence to troubleshoot, support light data integration, and quickly learn new systems or platforms., • A foundational understanding of compliance frameworks such as anti-money laundering, financial crime and illicit financing, sanctions regimes, and environmental, social and governance standards. Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. What does that mean? Great question. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Client Services Manager to join us as we work to shape the way businesses perceive and navigate global risks. As a Client Services Manager at Kharon, you will be pivotal in ensuring a seamless onboarding experience, guiding clients through setup, and providing personalized demonstrations of our platform's features. You will assist with data integration, conduct regular training sessions, and maintain up-to-date training materials to empower clients. Acting as the first point of contact for inquiries, you will address platform functionality, content sources, and technical issues, coordinating with internal teams for swift resolution. Your role involves collaborating with the sales team to develop tailored proposals and pitches, driven by your keen observation of client usage patterns and behavior. Staying informed about compliance regulations, sanctions, and updates to Kharon’s research will position you as a trusted advisor, enhancing client satisfaction and contributing to our mission of revolutionizing global security intelligence. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down. To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We’re nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect: • Fully sponsored private insurance, • Pension plan with 3% employer contribution, • Paid holiday leave If interested in pursuing this position, please visit to apply. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability. The base salary range at Kharon is set between £60,000-£75,000 GBP annually.

Account Manager – Coffee & Food Service Location: Shoreditch, London (Hybrid) Salary: £50,000 – £70,000 Base + Bonus Sector: Coffee / Food Service / FMCG The Opportunity: You know coffee. You know customers. Now grow something special. This is a rare opportunity to join a premium, values-led coffee business with deep roots and massive ambitions. Our client has been a staple in the coffee world for more than a century, and their UK presence is currently in "hyper-growth" mode—doubling revenue from £12M to £25M in the last year alone. We are looking for an experienced Account Manager from the coffee world who can take ownership of a significant existing customer base and turn strong relationships into long-term growth. 🚀 The Role You won't be starting from zero. You will be handed a high-performing portfolio worth approximately £12M in existing revenue, acting as a trusted partner to major customers across the UK out-of-home and food service sectors. What you’ll be doing: • Portfolio Ownership: Managing half of the UK’s existing revenue, ensuring excellent service and strong commercial performance., • Strategic Development: Identifying growth opportunities within your accounts—optimizing volume, product mix, and long-term equipment partnerships., • Relationship Building: Connecting with decision-makers who care about quality and sustainability (think major high-street names and travel hubs)., • Brand Ambassadorship: Representing a respected global brand with authenticity and passion in their "fancy" new Shoreditch office., • International Reach: Traveling to historic roasteries in Sweden and Norway to immerse yourself in the craft and culture. 👀 What We’re Looking For We want someone on an "upward curve"—passionate, energetic, and ready to learn the company's unique way of working. • Coffee Industry Experience (Essential): You must speak the "language of coffee." Whether you’ve worked for a major player like Nestlé, Lavazza, or Illy, or a high-growth independent roastery, you understand the B2B coffee market., • The "Hybrid" Mindset: You are 50% Account Manager (nurturing relationships) and 50% Strategic Hunter (finding growth within those accounts)., • Early to Mid-Career Focus: We are looking for someone with 2–10 years of experience who wants a long-term career path rather than someone nearing the end of their career., • Commercial Acumen: You understand that great coffee is a business. You can manage a £12M+ portfolio with confidence and precision. 💷 What’s on Offer • Competitive Pay: £50,000 – £70,000 base salary (commensurate with experience)., • Bonus: A discretionary bonus scheme that values your contribution to the business., • Hybrid Flexibility: A balance of Shoreditch office days and client visits. As long as you are seeing customers, your schedule is yours to manage., • Purpose-Driven Culture: Work with a brand that values people and sustainability over just hitting "numbers.", • Travel: Opportunity to visit international sites and manage customers across the UK and Ireland.

Senior Account Manager About VIXIO: Vixio is a Global Leading RegTech company and a trusted source of independent regulatory intelligence for professionals in highly regulated industries undergoing rapid and radical change. We're trusted by leading brands to deliver comprehensive, time-sensitive, and actionable intelligence on payments and gambling compliance, covering more than 180 jurisdictions globally, so they can stay ahead of regulatory change, mitigate risk and capitalise on new opportunities. Joining VIXIO Regulatory Intelligence means becoming part of a dynamic team that values collaboration, innovation, and continuous growth. We offer a supportive and inclusive work environment where your ideas and contributions will be highly valued. You will have the opportunity to make a real impact, both for our clients and the industry as a whole. If you are passionate about client success and eager to contribute to an industry-leading organization, we would love to hear from you! The Role: We’re looking for someone with a growth mindset and a proven track record of implementing/executing a strong client relationship strategy within a SaaS environment. You would be managing a portfolio of predominantly Payment Compliance focused clients that vary in spend and strategic objectives. This is a pure Account Management role, you would not be responsible for net new business, instead, you would be responsible for revenue growth through cross and upsales of our modular product. In partnership with our CS team, you would also have responsibility for obtaining customer success criteria, enabling you to retain and grow your customer portfolio (passed over by our New Business team). Every Account Manager at Vixio is supported by our CS team who support and enhance the day-to-day management, service and engagement of your clients. Vixio is highly regarded (and championed) by 500+ businesses across the globe. This is a fantastic opportunity for an Account Manager to take their career to the next level with a highly valued and utilised product. Key Responsibilities: • Manage a portfolio of clients to achieve retention and upsell/cross-sell set targets, • Proactively identify and pursue business opportunities through multi-threading and high-quality discovery techniques., • Implement repeatable best practices and strategies resulting in product adoption/expansion, and increased customer satisfaction., • Build strong and sustainable relationships with your key clients and internal stakeholders. You will use these relationships to drive revenue growth, mitigate risk, maintain forecasting accuracy and share customer feedback to ensure we can continually evolve our product, • Forecasting your business on a timely and accurate basis, • Use data and client insight, to advise the business of risk within the client portfolio, • Proactively work with Commercial and Product teams to enhance products/processes, • Leverage the sales and marketing stack, and processes to drive consistency and scale across the function. The Expectations for Success: You will know you are doing an extraordinary job when you are achieving the value/volume retention goals through increasing engagement, annual increases and upsells. Your client portfolio will all have scheduled touch points in place, you understand where you have opportunity or risk - and you are able to renew the majority of accounts 2 months in advance of their expiry date. You will be partnering with key stakeholders across all the main functions in the business, such as Business Development, Marketing and Content/Analyst, to ensure growth and provide the highest level of service to our customers. The successful candidate must have a proven background as an Account Manager and is comfortable developing strategies for success whilst simultaneously informing our product roadmap. You will need strong influencing communication and organisational skills and the ability to get to the root of our clients challenge as well as a personal drive for success and a strong determination to achieve your objectives. Our Benefits: -Hybrid Working (2/3 days working from the office) -Flexible working hours -20 days working abroad -Externally run sales training aligned to your objectives -Pension -Health Insurance -Cycle to work scheme -Mental Health wellbeing Support Our Core Values:

Senior Business Development Manager (Field) • Location: London SE1, • Competitive Salary + Commission (Uncapped) + Travel Allowance + Benefits Company Overview: Firetecnics: London’s trusted LPCB-certified fire safety compliance partner, for over 35 years In an industry where safety is non-negotiable and technically reliable providers are hard to come by, Firetecnics is the partner that residential and commercial property professionals trust to keep their buildings compliant, their occupants safe, and their businesses running smoothly. • Effortless compliance and absolute confidence- We have been living and breathing fire safety and compliance for over three decades. Our knowledgeable experts help our clients to navigate evolving fire safety requirements with complete confidence., • A one-stop solution for complete fire safety- From fire alarm installation and maintenance to comprehensive compliance management, we handle it all., • Speed & efficiency without compromise- We know that delays cost our clients time and money. That’s why we deliver fast, efficient, and high-quality solutions., • Personalised and proactive customer excellence- Our dedicated account managers work as an extension of our clients’ teams, providing hands-on support, expert guidance, and proactive solutions tailored to their needs. We don’t just keep organisations compliant, we offer complete peace of mind. With an unwavering commitment to quality, reliability, and customer excellence, we ensure fire safety is one less thing our clients have to worry about. Role Overview: We are seeking a dynamic and self-motivated Senior Business Development Manager to join our team! This exciting role is ideal for someone who thrives in a fast-paced environment and you will play a pivotal role in overseeing Sales in Fire compliance, service contracts/sales/bids. Key Responsibilities: Sales and Business Development: • Actively pursue new business opportunities within your assigned geographical area to expand the fire safety maintenance contract portfolio., • Identify, target, and convert potential leads into long-term clients by leveraging your knowledge of fire safety services., • Proactively engage with prospective clients, building a pipeline of opportunities through outbound activities such as cold calling, networking, and attending industry events., • Manage sales cycles from initial inquiry to contract negotiation, ensuring deals are closed efficiently and effectively. Client Relationship Management: • Build and maintain strong, long-term relationships with clients to ensure ongoing business and repeat sales., • Regularly engage with existing clients to ensure satisfaction, address concerns, and identify upselling or cross-selling opportunities., • Act as the primary point of contact for all fire safety-related queries, ensuring clients receive exceptional service and advice regarding fire compliance. Service Offering Expertise: • Demonstrate in-depth knowledge of fire safety services, including fire extinguishers, fire alarms, passive fire protection, and full fire compliance packages., • Advise clients on the importance of fire compliance and help them understand the benefits of your service offerings in meeting legal and safety standards., • Stay up-to-date with industry trends, regulations, and best practices to offer informed recommendations to clients. Target Achievement and Sales Performance: • Consistently meet and exceed sales targets through a combination of proactive sales efforts and client management., • Work closely with the sales team and management to align on target objectives, strategies, and performance metrics., • Monitor and report on progress towards sales goals, adjusting tactics as necessary to ensure successful outcomes. Collaboration and Teamwork: • Work collaboratively with other teams within the organization to ensure a seamless customer experience, from initial contact to contract fulfilment., • Participate in regular meetings to share insights, collaborate on strategies, and contribute to the overall success of the sales team., • Share knowledge and best practices with team members to foster a supportive and growth oriented environment. Contract Management and Renewal: • Oversee the preparation, negotiation, and management of service contracts, ensuring all terms and conditions are clearly understood by clients., • Ensure timely renewal of contracts, aiming to retain clients and prevent loss of business., • Manage contract compliance, ensuring services provided meet the specified requirements and deadlines. Compliance and Documentation: • Ensure all activities and documentation adhere to industry regulations, company policies, and legal requirements., • Maintain accurate and up-to-date records of sales activities, client interactions, and contracts in the company's CRM system. To Prepare and submit regular reports on sales performance, market trends, and competitor analysis. Continuous Professional Development: • Take initiative to continually develop knowledge of fire safety and compliance standards through training and professional development opportunities. o Participate in company-led training sessions and industry seminars to stay ahead of emerging trends and technologies in the fire safety sector How to Apply: If you are an experienced Senior Business Development Manager or similar who is looking to take the next step in your career with a reputable and growing company, we want to hear from you! Apply now to become part of Firetecnics and contribute to our ongoing success in delivering high-quality fire safety solutions.

Job Title: ED Co-ordinator (Chelsea and Westminster Hospital) Reporting to: Key Account Manager We are seeking an experienced and proactive ED Co-ordinator to manage and coordinate facilities management services within the Emergency Department. This role is critical to ensuring a safe, efficient, and high-quality environment for patients, staff, and visitors, while supporting smooth day-to-day operations. The successful candidate will act as the central point of coordination for portering, cleaning, reception hosting, and security services, using systems such as Portzo, Synapse, and ServicePoint to optimise workflows and task management. Key Responsibilities • Act as the central coordinator for all facilities management activities within the Emergency Department, • Supervise and organise porters, cleaners, reception hosts, and security officers to ensure effective deployment and operational efficiency, • Use Portzo to manage porter scheduling and geo-tracking, supporting patient flow and service delivery, • Utilise Synapse and ServicePoint for task logging, performance monitoring, and continuous service improvement, • Liaise with the helpdesk to log and manage reactive tasks, ensuring timely and effective responses, • Ensure full adherence to safety, security, and service protocols, maintaining high quality standards, • Work collaboratively with clinical teams to align operational services with patient care requirements, • Oversee security operations to ensure a safe environment for patients, staff, and visitors, • Conduct regular inspections to monitor cleanliness, efficiency, and compliance, • Support staff training, including Livv-certified customer service training for reception hosts and SIA-approved security training Skills and Experience • Valid SIA licence (essential), • Experience in facilities management, ideally within a healthcare or emergency department setting, • Proficiency in systems such as Portzo, Synapse, and ServicePoint (training can be provided), • Strong organisational and coordination skills with the ability to manage multiple workstreams, • Confident communicator able to work effectively with operational and clinical teams If you are an organised, hands-on coordinator with experience in fast-paced healthcare environments, we welcome your application.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Temenos Temenos is the world’s leading platform for composable banking, serving clients in 150 countries by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. The Role: Contract Role - London (Hybrid) (12-18 months engagement) We are seeking a highly experienced Oracle Fusion Cloud Order to Cash (O2C) and Project Portfolio Management (PPM) Consultant to lead the design, configuration, and end-to-end implementation of project driven revenue and billing processes as part of our transformation from Oracle E-Business Suite (R12) to Oracle Fusion Cloud. This role will play a critical part in delivering integrated project-based Order-to-Cash solutions, covering Project Contracts, Service Contracts, Accounts Receivables, Revenue Management, and PPM modules including Project Foundation, Project Costing, and Project Billing. The consultant will work closely with Finance, Project Management, and IT teams to ensure scalable, compliant, and business-aligned solutions. Responsibilities: • Support business owners and SMEs in defining and confirming configuration decisions for the following Oracle Fusion Cloud modules: Project Contracts, Service Contracts, Accounts Receivables, Advanced Collections, Revenue Management, Project Foundation, Project Costing, and Project Billing., • Design and configure project-based billing and revenue recognition models, including time & materials, fixed price, milestones, and usage-based billing. Project Manager – Oracle Fusion Implementation., • Define and document end-to-end O2C process flows, from contract creation through billing, revenue recognition, and cash application., • Ensure seamless integration across Receivables, Project Contracts, Project Costing, Project Billing, Service Management and General Ledger., • Monitor and review functional deliverables from the implementation partner, including: Functional design documentation, Setup documentation, Test scenarios and evidence, Training and support artifacts., • Serve as the key liaison between business stakeholders, process owners, SMEs, and the implementation/technical teams throughout the project lifecycle., • Facilitate process discussions to identify opportunities to simplify, standardize, and automate Order to Cash and PPM processes, with a strong focus on adopting standard Oracle Fusion functionality and minimizing customizations., • Oversee and shadow key project activities including solution configuration, approvals/workflows, controls, accounting setups, testing, and deployment, while enabling the internal IT support team to become self-sufficient post go-live., • Coordinate and support process playbacks / solution walkthroughs, ensuring alignment across business teams and timely closure of feedback., • Act as a trusted advisor to business stakeholders on process transformation., • Provide functional leadership across data migration activities for O2C and PPM, including Customers, Customer Sites, Contracts, Expenditure items , open Invoices, Open receipts and balances, and support business validation and reconciliation., • Support the business owners, business process owners and the SMEs in the design and implementation of controls (including appropriate segregation of duties)., • Support the business owners, business process owners and the SMEs with go-live readiness assessments and coordination of signoffs., • Lead and coordinate cutover planning and execution for the O2C and PPM workstream, including go live readiness checkpoints and business signoffs., • Ensure the implemented solution aligns with enterprise requirements for IT architecture, data security, access controls, and compliance standards., • Identify and manage risks related to data migration, integration, controls, and business readiness. • Proactively identify, track, and manage O2C and PPM related project risks and issues (data, integrations, controls, readiness), maintaining mitigation plans and escalating where needed., • Ensure compliance with program governance and delivery standards., • Proactively escalate risks and issues to program leadership., • Partner with Change Management and business teams to support training, end-user enablement, communications, and adoption readiness. Contribute to training strategy, user enablement, and knowledge transfer., • Support development of key business-facing materials such as SOPs, job aids, and user guides to ensure smooth transition to operations., • Support stakeholder communication and adoption activities. Project Manager – Oracle Fusion Implementation, • Support post-go-live transition planning to ensure stable handover to business-as-usual (BAU) support teams. Post Go-Live Support: • Provide hypercare and post-go-live stabilization support., • Troubleshoot production issues related to Account receivables, Contracts, Project Costing, Billing, Revenue Management and accounting. Skills: • Bachelor’s degree in accounting, Finance, Project Management, Information Systems, or a related field., • 15+ years of experience in Oracle Financials and/or Project Accounting., • Minimum 5 years of hands-on experience with Oracle Fusion Cloud implementations., • Proven track record of at least 3 end-to-end Oracle EBS (R12) to Fusion Cloud migrations., • Strong functional expertise across, Oracle Fusion PPM (Project Foundation, Costing, Billing, Contracts), Order to Cash, Accounts Receivables, and Revenue Management., • Deep understanding of project-based revenue recognition, billing, costing, and financial integrations., • Excellent analytical, documentation, and stakeholder management skills., • Strong communication skills with the ability to engage both business and technical teams. Soft Skills: • Strong stakeholder management skills with the ability to engage effectively with senior business leaders, finance users, project managers, and technical teams., • Excellent communication skills, both written and verbal, with the ability to explain complex functional concepts in clear, business-friendly language., • Proven ability to lead workshops, facilitate design discussions, and drive decision-making., • Strong analytical and problem-solving skills with a structured, outcome-oriented approach. Preferred Skills, • Hands-on experience with Oracle Fusion Advanced Collections, including strategy definition, scoring, dunning, and dispute workflows., • Experience integrating Salesforce (including Conga CPQ / Conga Contracts) with Oracle Fusion O2C and PPM processes., • Experience with Oracle Integration Cloud (OIC) for Salesforce-to-Fusion integrations., • Reporting expertise using OTBI and BI Publisher., • Knowledge of project budgeting, forecasting, intercompany, and cross-charge billing., • Experience in multi-currency and global project environments., • Oracle certification in Financials Cloud or PPM Cloud preferred. Project Manager – Oracle Fusion Implementation, • Experience with Oracle Subscription Management Cloud, including subscription lifecycle management (creation, renewals, amendments, cancellations) and integration with Accounts Receivables and Revenue Management for IFRS / ASC 606 compliance. Values: • Care about ICS Execution & Oversight., • Commit the day-to-day running of the ICS., • Collaborate to drive continuous improvement., • Challenge drive change management. Some benefits include: • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month., • Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership., • Family care: 4 weeks of paid family care leave., • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge., • Study leave: 2 weeks of paid leave each year for study or personal development.

🎓 Kickstart Your International Career in Tech Sales – Join Microsoft & EIMS Global! 📍 Location: Bournemouth, UK (Hybrid: 3 office days + 2 WFH) 💰 OTE Year 1: Up to £32,250 (base + bonus + commissions) Languages: German ___ Global ltd is a Tech B2B agency with UK HQs and offices in Spain, USA, New Zealand, the Philippines, and South Africa. We’re known as the Tech Sales “ROI” experts, and our end-to-end sales and marketing solutions help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses faster and more efficiently. We are launching exciting new project with 2 Tech Sales Representative position for German speakers. No experience needed - just desire to build solid career in Tech Sales! Full training provided! What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings, • Build rapport & nurture relationships with C-level prospects in DACH region, • Act as a main point of contact for your clients and provide exceptional customer service., • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution, • Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further 🌟 What’s In It For You? • 💰 OTE Year 1: £32,250 (base salary + bonus + commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Microsoft, Adobe, Sage etc. after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! ___, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. Who are you: • Speak German as your FIRST language, • Have a real desire to build a career in technology sales, • Self-motivated, proactive, flexible, and curious, • Display a learning & growth mindset 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step with Microsoft & EIMS!

We are currently hiring a Delivery Solutions Manager for a high growth business operating in the global ecommerce space, based in London (hybrid working model). This role will lead the design, implementation, and optimisation of delivery solutions across a global network, supporting a broad range of clients. This role is critical to ensuring scalable, cost-effective, and reliable cross-border delivery for existing and customers. You will work closely with internal teams, carriers, technology partners, and customers to deliver new solutions, improve existing services, and support business growth in a fast-paced international eCommerce environment. Key Responsibilities • Own end-to-end delivery solution design and implementation for cross-border eCommerce clients, • Lead the onboarding and launch of new delivery products, lanes, carriers, and services, • Act as the bridge between commercial, operations, technology, and carrier partners, • Manage delivery-related projects from concept through to live operation, • Ensure solutions meet customer requirements, service level expectations, and commercial targets, • Identify and mitigate risks related to customs, compliance, capacity, cost, and service performance, • Drive continuous improvement across delivery performance, transit times, and cost efficiency, • Define and maintain delivery governance, KPIs, and reporting, • Support sales and account teams with delivery expertise during client pitches and solution design, • Stay informed on market trends, carrier capabilities, and cross-border regulations Skills & Experience • Proven experience in supply chain, logistics, or delivery solutions within online reatil, eCommerce or 3PL environments, • Good understanding of international shipping, last-mile delivery, carriers, and customs processes, • Experience managing complex, multi-stakeholder delivery projects, • Commercial awareness with the ability to balance cost, service, and scalability, • Excellent communication and stakeholder management skills, • Strong analytical and problem-solving ability, • Experience working with logistics or eCommerce technology platforms is highly desirable

Technical Contract Manager Facilities Service Provider London & South East £70-75k + Car Allowance Pension Scheme A leader within the UK FM & Building Services sector have a requirement for an experienced Senior Contract / Account Manager to run part of a multi-client portfolio across London and the South East. This role has become available due to an internal promotion, with this role taking charge of a mixture of existing accounts as well as 2 x newly-mobilised customers, across Central London, West London and Kent. These are as varies as commercial office space, financial / professional services, pharmaceutical, etc. Guideline for this position is a basic salary of £70-75,000 as well as a car allowance of circa £5,000. Role will operate across the customer sites Monday-Friday, while offering some flexibility for home working. The responsibilities of the TechnicalContact Manager will include an overall liability for delivering efficient and effective M&E service delivery agreed in line with budgets and client specifications, SLAs, etc. Monitoring and report on financial performance to line manager (account director), as well as ensuring falls within scope of accounts. Man management of teams across multiple sites, liaising with on-site client, tenants and Facilities Managers, etc. This will cover but not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation The successful candidate MUST be fully qualified in an engineering discipline (mechanical / electrical), ideally having served a full apprenticeship. With the employer having responsibility for M&E delivery for this client portfolio, and as a result regular interactions with customer Engineering Leads, applicants must be able to demonstrate technical proficiency, as well as the obvious experience of managing corporate / commercial facilities operations for at least 3-5 years. This is an exciting opportunity to join a very well established M&E maintenance organisation, and managing a high-profile customer portfolio. With opportunities to grow within the company, both in the UK or for EMEA / Global roles in future, a chance not to be missed for an ambitious and dynamic Account / Senior Contract Manager experienced in delivering a 5* service across a similar environment.

The Ecommerce Operations Manager is responsible for the end-to-end operational accuracy of orders and returns across multiple e-commerce sites. This role ensures returns are correctly reconciled, RMAs are managed in line with SLAs, and all returns, shortages, and cancellations are accurately processed and recorded. The role oversees daily order fulfilment with 3PL partners, proactively resolving dispatch issues, system errors, and discrepancies across Shopify and ERP systems through ongoing order reconciliation and data cleansing. In addition, the role manages courier claims, monitors and assesses potentially fraudulent orders, and works closely with finance, customer service, and operations to mitigate risk and protect revenue. The Ecommerce Operations Manager provides hands-on operational and administrative support to the Senior Web Operations Manager, resolves ERP and WMS-related issues affecting order flow, stock, and shipments, and adapts quickly to ad hoc tasks and changing business priorities to ensure smooth day-to-day trading and peak performance. Returns Reconciliation, RMA Management & Return Processing • Accurately reconcile returns across three e-commerce sites in coordination with 3PL partners and internal finance and operations teams., • Create, manage, and track RMA (Return Merchandise Authorisation) cases to ensure returned products are processed, restocked, or written off correctly and within agreed SLAs., • Process returns, shortages, and order cancellations, ensuring all system adjustments are completed accurately., • Maintain consistent, detailed, and auditable records for all return-related activity. Order Fulfilment Coordination • Monitor daily order dispatch activity with 3PL partners to ensure timely and accurate fulfilment., • Proactively identify and resolve fulfilment delays, shortages, picking errors, or dispatch discrepancies. Order Processing & System Error Management • Review and resolve all ERP order errors, fixing issues directly where possible and escalating., • Investigate recurring errors to identify root causes and inefficiencies. Order Reconciliation & Cleaning • Ensure all Shopify orders are correctly shipped and closed., • Investigate unshipped orders, manually closing orders where caused by file issues, or re-pushing orders when data is missing., • Perform the same reconciliation within ERP to ensure order, shipment, and financial data aligns accurately across systems. Courier Claims Management • Log, track, and manage courier claims from initiation through to resolution., • Liaise with courier account managers and maintain clear, organised documentation for all claims. Fraud Order Monitoring • Review and assess high-risk or flagged orders for potential fraud., • Work closely with finance, customer service, and operations teams to approve, hold, or cancel orders based on risk assessment. Operational & Administrative Support • Support the Senior Web Operations Manager with day-to-day operational tasks and cross-functional project coordination., • Provide hands-on administrative and operational support to ensure workflows run efficiently. ERP/WMS Support • Resolve related queries, including:, • Orders not flowing to 3PLs, • Shipment creation and updates, • Shipment notifications, • Stock adjustments Ad Hoc & Business Support • Provide ad hoc operational, technical, or administrative support to the Senior Web Operations Manager and wider team., • Adapt quickly to changing priorities, peak trading periods, and seasonal initiatives.

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Company: Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Missions: As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: · The organization of the sale in coordination with the brand: · Marketing and defining invitations according to the breakdown of customer files · Analysis of the product offer · Study of price positioning and product segmentation · Define the zoning and merchandising for the offer · Define the sales objectives (transformation rate and turnover) in coordination with management. Follow-up and management of the sale: · Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives. · Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service). · Follow up on turnover and objectives · Implementation of correct measures after analysis of sales indicators, · Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner · Daily brand reporting • Indicator analysis and sales reporting · Reporting detailed sales statistics to the brand partner · Sales marketing report · Proposal for new operations (event dates, sale structure, location, and commission rate) Profile: Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Remote/Field based covering London & the Southeast Competitive salary + car allowance + commission This role is also open an experienced security systems engineer or Project Manager looking to make a switch to business development The Resourcing Team is proud to be working as the recruitment partner to a business with a 30 year track record of delivering electronic security solutions to customers across the UK internationally. The Business Development Manager will be part of a wider sales team, which as a group will be responsible for both proactive new business development as well as account management. As a business development manager, the role will primarily be responsible for the generation and management of a sustainable pipeline of new customer work. RESPONSIBILITIES: • Working with the wider sales team, develop and manage an up-to-date understanding of the integrated security environment., • Undertake key research to understand the business’s portfolio of sectors, customers, and potential opportunities., • Build on an already established network of contacts across sectors to bring opportunities into the business that can be converted to tenders/sales., • Be able to both take the lead on client relationships but equally introduce to regional teams and ensure a robust client relationship, management, strategy and delivery., • Engage with sectors and customers to anticipate potential business opportunities and implement actions that will position the company with differentiated advantage., • Proven in new business wins, ideally within the IP/Analytics, integrated security sector with a focus on a holistic system selling approach across all aspects of integrated security., • A proven track record in new business development and account retention within the large corporate business sectors., • Consultative and collaborative approach with emphasis on new business opportunities., • Must have a proven understanding of security system design to quote fully integrated systems., • Create new and foster existing relationships with integrated security suppliers and manufacturers. REQUIREMENTS: • Experience in building commercial relationships to help deliver improved service and innovation to the customer., • Detailed knowledge of marketing and business development (strategic and tactical)., • Proven ability to meet and exceed annual sales targets., • Strong verbal and written communication skills., • Ability to prioritise workload and meet deadlines., • Ability to seek out and develop new relationships to achieve strategic business objectives., • Ability to convert client relationships into opportunities for the business., • Proven ability to meet and exceed annual sales targets., • Full /Clean UK driving licence To learn more about this opportunity please click "apply now" with an up to date copy of your CV

Confidential Opportunity: Business Development Manager Hybrid | London An established and growing foodservice business is seeking a high-performing Business Development Manager to drive new business, grow key accounts, and deliver profitable revenue across the London market. This is a confidential hire for a commercially focused professional who thrives in a target-driven environment and wants real ownership of their numbers. The Role • Own and grow a portfolio of high-value customer accounts, • Win new business and convert opportunities into sustainable revenue, • Consistently deliver against monthly sales and margin targets, • Identify and execute margin-growth, upsell, and cross-sell opportunities, • Lead commercial negotiations and close profitable deals, • Build and deliver joint business plans to maximise account potential, • Maintain strong awareness of market and competitor activity What We Are Looking For: • Proven BDM experience within food service / HORECA, • Food Sales knowledge, • Strong commercial acumen with a clear track record of growth, • Confident negotiator and deal-closer, • Data-driven and target-focused, • Excellent communication and presentation skills, • Passion for the food industry Apply now for a confidential discussion. All applications will be handled with complete discretion. Or reach out directly to Luke on 01780 483 999 or

Templeton and Partners is an established Global Digital Transformation business, with a 29-year success story doing exactly that. Our clients requirements fuel the growth of our business and the success of our people. We have amazing pool of Global clients and an even more exciting pipeline of clients we are currently on boarding. We are a diverse tech recruitment agency, on a mission to make tech and business more representative of the world and its communities. To achieve this, we are growing fast and need someone like you to join us in our mission. Your story • You are an experienced Business Development Manager, Account Manager and Team Leader with either a traditional agency or MSP or end client background., • You are passionate about great customer service that leads to significant account growth., • Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients., • Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships and building an internal organogram and ultimately a large and varied buyer community in the accounts., • You have a passion for our industry and enjoy creating solutions to deliver customers objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win., • All your colleagues see you as a great collaborator – focussed on ensuring consistent success, but are not afraid to challenge the norm to deliver the best outcome for all., • You are goal oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act., • You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals. Core Objectives • To grow client revenue by developing executive and hiring community relationships and adding new locations where our current customers operate, • To be a force behind the ongoing growth of Templeton and Partners Internationally, measured by client expansion and contractor number growth, • Based from our London office, working together with our Leadership team and Regional Managers, you will analyze and agree the priorities for growing our existing clients and driving the growth of new customers, • Working together with the management team to create and agree recruitment strategies to ensure each account has the regional delivery models to align with client opportunity – converting vacancies to placements consistently, • You will create deep and broad client relationships – maintaining all activity in our central CRM, • Understand the opportunity in each client to ensure accurate forecasting and planning to proactively address future hiring needs – both within the client and internally to support our delivery plans, • Arrange and attend regular meetings continually focus on exceeding customer expectations What We Offer • Competitive Salary – Excellent basic salary and bonus structure, • Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches, • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations, • Fast-Paced Culture – With many offices throughout the world, we have a fun, friendly and inclusive working environment. We are looking forward to welcoming you on-board!

Christy Media Solutions are proud to be the exclusive recruitment partner to Jigsaw24 for their Media & Entertainment division. We are delighted to be working with Jigsaw24, the UK’s leading provider of creative technology, products, and services as they look to expand their Media & Entertainment team with an experienced Account Manager. Reporting to the Head of Media Sales, this is a fantastic opportunity for a commercially driven Client Director / Account Manager to play a key role in Jigsaw24’s continued growth throughout 2026 and beyond. You’ll focus on the Media & Entertainment (M&E) market, with responsibility for both developing existing client relationships and driving new business opportunities. With Jigsaw24’s strong reputation in post-production, broadcast, and creative industries, coupled with the rapid evolution of new technologies, this role offers the chance to deliver innovative audio and video solutions into a highly engaged customer base with a focus on live production workflows. Key responsibilities include: • Driving commercial success through account management, business development, and growth against gross profit targets., • Building strong relationships with existing accounts while identifying and securing new opportunities., • Selling service and support-led solutions from Jigsaw24’s media portfolio., • Providing accurate forecasting and pipeline management using Salesforce., • Representing Jigsaw24 at industry events, trade shows, and partner meetings. We’re looking for someone with: • A proven track record of exceeding sales targets in the Media & Entertainment sector, with specific experience and knowledge around live production workflows., • Strong knowledge of live production, broadcast, and associated markets, with a willingness to keep learning as technology evolves., • Experience in selling both products and service-led solutions., • Excellent commercial acumen, communication, and stakeholder management skills., • A proactive, entrepreneurial mindset, able to thrive in a fast-paced and evolving industry. This is a unique chance to join an industry leader at the forefront of Media & Entertainment solutions. You’ll be working with exciting clients, delivering world-class technology, and supported by an ambitious, dynamic team. If this sounds like the right move for you, please apply today through Christy Media Solutions, the exclusive recruitment partner to Jigsaw24 for this opportunity.

Classic Fine Foods UK Classic Fine Foods UK Ltd is a purveyor and distributor of fine food from around the world - we source the highest quality products we can find, from truffles to caviar, wagyu to chocolate, plus many more delicacies. Through close partnerships with our suppliers, we deliver the highest quality of fresh and frozen products to the finest restaurants, hotels and retailers in the UK. Our team are dedicated to developing opportunities and delivering quality – both in the representation of our brands and delivering the best service to our customers. Role As a New Business Developer Meat within the Procurement Team you will be responsible for helping our business grow. By having an in-depth knowledge of the London hospitality industry, you will be generating new leads and opening new accounts with excellent sales prospects. As an integrated member part of the wider Procurement department you will be responsible for driving growth on the meat category by identifying new business opportunities, building strong relationships with clients, and expanding market share. This role combines strategic planning, market analysis, and hands-on sales execution to develop and maintain profitable partnerships across foodservice, wholesale, contract caterers, and food processors channels. Key Role Responsibilities: · Identify and pursue new business opportunities within CFF meat portfolio · Achieving targeted account opening and prospective sales growth of high-end clients; including restaurants, hotels, contract caterers, retail and food processors · Research market trends, competitor activities, and customer need to inform strategy and advise on NPD · Building and strengthening commercial relationships within new business opportunities · Working closely with the Operations departments to ensure that all prospects achieve agreed service levels – exceeding client expectations and delivering on promises · Research market trends, competitor activities, and customer need to inform strategy and advise on NPD · Daily management of prospects, handling all high-level customer queries and requests · Monthly reporting on account opening/sales performance against set targets · Develop and implement business development plans aligned with company objectives. · Representation of the company image, brand and service through visits, events and media · Completing clear, professional and carefully handled client handovers with the local Sales team · Providing CFF Sales Management team with information regarding the level of outside competition and general market activities · Collaborate with meat category manager, buyer, and wider sales team to ensure purchasing forecasts are accurate for timely delivery to your customers. · Following up on product launches set by Category Manager and Head of Procurement, providing results and detailed feedback · Participating in product training, company events and departmental meetings Business Engagement · Working closely with the Operations departments to ensure that all prospects achieve agreed service levels – exceeding client expectations and delivering on promises · Work closely with the Meat Buyer to ensure accuracy on forecasting for new customer orders. The Business Developer Meat reports to the Meat Category Manager. Requirements · Proven experience in business development or sales within the meat industry or food sector. · Strong understanding of meat products, supply chain, and market dynamics. · Excellent negotiation, communication, and relationship-building skills. · Ability to analyse data and develop actionable strategies. · Self-motivated, results-driven, and comfortable working independently. Organised with an excellent eye for detail. · A dynamic individual with experience in dealing with high volume communication · Demonstrate perseverance and resilience in the pursuit of goals · Proven IT skills with experience using ERP systems, Excel, and CRM · A can do attitude with a strength in problem solving · Passion for high quality products and cooking Health & Safety - Commitment to Safety: · Always set an example to the team on health and safety matters. · Always take health and safety concerns of your team seriously, investigate fully and provide feedback. · Report all accidents incidents and near misses to the H&S Manager involving yourself or your team in a timely manner CFF Behaviours Behaviours are expected from each CFF employee. · Team spirit: is acting in consideration with needs and interests of the group instead of his/her individual interests, contributing actively to a join result or solution to a problem, is always willing to lend a hand. · Comply to rules: comply with the rules set up by the Company and by the work environment. Is reliable, able to be trusted to do right things, deserves imitation. · Proactive: is able to come up with new ideas, original solutions for the business. Always looking for improvement. Self-starting rather than waiting passively to see what happens. Please send over your CV and cover letter at your earliest convenience. Role details: • Location: Park Road (on site), • Salary: £50,000

Commercial Construction Manager – Quantity Surveyor (QS) – Europe Industry: Designer collectible pieces Location: Canary Wharf, London Job Type: Full time, Permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer collectibles culture. Through global artist development, IP operations, and designer collectible culture evangelism, we have built an integrated platform covering the entire designer collectible value chain. Our original and iconic IPs—including Molly, Hirono, Skullpanda, and LABUBU—have gained worldwide popularity. We also collaborate with top-tier entertainment and lifestyle brands such as Disney, Universal Studios, and Sanrio to create art collectibles featuring their iconic characters. POP MART has established a strong presence across key European markets including the UK, France, Italy, and the Netherlands. As part of our strategic expansion, we are continuing to grow our retail network into additional high-potential markets, strengthening our brand presence across the region. For more information, please visit our website and LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Gain valuable professional experience covering the full retail lifecycle, • Work with colleagues from diverse countries and cultural backgrounds, • Receive structured training on customer service, retail operations, and our product portfolio, • Be actively involved in supporting the company’s growth across Europe Benefits POP MART offers our employees: • Selected POP MART collectibles as appreciation gifts every month, • A structured bonus/commission scheme based on company and individual performance, • Comprehensive training and development programmes, • Regular team social events, • Paid rest breaks The Role and Candidate As part of our expanding European operations, we are seeking a Commercial Construction Manager – Quantity Surveyor (QS) – Europe to oversee cost management across our retail construction and development projects throughout the region. In this role, you will act as the central point of contact for new store openings, refurbishments, and ongoing site improvements—ensuring all projects are delivered efficiently, cost-effectively, and in full compliance with brand and technical standards. You will partner closely with internal teams, external contractors, and suppliers to ensure safe, high-quality environments that support both retail teams and customer experience. This is an excellent opportunity for a commercially minded QS with strong retail project experience who is eager to shape the future of POP MART’s European store portfolio. Responsibilities • Oversee cost planning, feasibility studies, and budget development for new and existing store projects across Europe., • Manage the full lifecycle of cost management activities, including tendering, supplier onboarding, contract negotiation, and final account agreements., • Partner with internal stakeholders and external specialists to ensure effective project delivery across multiple technical disciplines., • Use advanced cost-management tools and methodologies to challenge assumptions, identify efficiencies, and drive meaningful cost savings., • Develop and maintain benchmark pricing models for stores across different regions, using brand standards and historical project data., • Provide senior leadership with clear, data-driven cost insights to support strategic planning and commercial decision-making., • Support a varied portfolio of works including general contracting, HVAC, electrical, fire safety, signage, shopfitting, flooring, and lighting. Key Requirements • A degree in Quantity Surveying or a closely related discipline., • Proven experience in retail construction and cost management from a client-side perspective., • Strong analytical skills with the confidence to present cost assessments to senior stakeholders., • Excellent negotiation, influencing, and stakeholder management capabilities., • A collaborative working style with the ability to build strong relationships across teams and regions., • Flexibility and willingness to travel within the UK and Europe as required. Your Application If this opportunity interests you, please apply with your updated CV via Apply Now or email us at .

ABOUT THE ROLE: We are working with a leading global security and investigations firm with over 25 years of experience is entering an exciting phase of growth and technological innovation. The company supports major organizations worldwide, including corporates, NGOs, media, and government bodies, operating across Europe, the Middle East, Africa, Asia, and South America. They are seeking an Account Manager to join their dynamic team, reporting directly to the Chief Commercial Office. This role is ideal for somebody who is looking to make the next step in their caeer- to get more fact fo face client interaction and full relationship ownership. MUST HAVE EXPERIENCE IN SECURITY. MAIN RESPONSIBILITIES: 1. Account Support and Client Relations • Act as the primary operational point of contact for routine client queries and service adjustments., • Conduct regular service review meetings (monthly/quarterly) alongside the Subject Matter Expert (SME) or Business Unit Owner (BU) to gather feedback and ensure service level agreements (SLAs) are met., • Coordinate internal teams (e.g., Cyber analysts, Guarding Operations, Training Leads) to ensure timely and high-quality service deployment., • Resolve day-to-day client issues quickly and professionally, escalating major commercial or technical issues to your line Management. 2. Commercial Growth and Retention • Collaborate closely with operational and financial teams during the proposal stage to ensure that all new services, upsells, and contract extensions adhere to minimum gross margin requirements to maximise your attainment of on-target- Earnings (OTE), • Support the contract renewal process by preparing documentation, compiling service history reports, and participating in renewal negotiations., • Proactively identify opportunities for cross-selling our diverse services (e.g., if a guarding client needs cyber risk assessment, or a risk client needs specialized training)., • Assist the Bid Management Team in preparing commercial proposals and responding to ad-hoc Requests for Information (RFIs) and Request For Proposal (RFP) from new and existing clients. 3. Operational Administration and Reporting • Maintain accurate and up-to-date customer data, contract details, and sales activity within the CRM system., • Track key performance indicators (KPIs) for assigned accounts, including revenue run rate, profitability, and service delivery metrics., • If required, assist in compiling detailed monthly and quarterly business review documents for presentation to clients. Required Skills and Experience • 3 years + of experience in a client-facing role, sales support, account coordination, or service delivery, within a B2B environment., • A foundational understanding or keen interest in the security sector, including the differences between physical and cyber risks., • Excellent verbal and written communication skills, capable of communicating clearly with both technical specialists and non-technical clients., • Proficiency in Microsoft Office Suite and experience working with a CRM system, • Strong organizational skills and the ability to manage multiple simultaneous tasks and deadlines. Benefits: • High Commission Potential, • 1 day in office a week (based in Woking)

London Wholesale Account Manager – Trading Post Coffee Roasters Employment Type: Full-time Salary: Starting from £47,500+ per annum, + Uncapped Commission + Car Allowance (or Travel Card for London-based) (All based on experience) Reporting to: Head of Sales Location: London + Field-based About Trading Post Coffee Roasters Trading Post Coffee Roasters is a dynamic and fast-growing artisan coffee company rooted in Brighton’s vibrant coffee scene. Since opening in 2017, we’ve grown to 12 coffee houses across Brighton and Sussex, each serving freshly roasted coffee, exceptional food, and crafted cocktails. We’re passionate about quality, sustainability, and community — sourcing, roasting, and distributing outstanding coffees from around the world. Our focus on excellence, consistency, and hospitality defines everything we do. Now, as we continue to expand nationally, we’re looking for an ambitious Wholesale Account Manager to help take our wholesale coffee program to the next level. Position Overview The Wholesale Account Manager will be a key driver in expanding Trading Post’s footprint across London and the South East. This role is 70% focused on new business development — winning new wholesale accounts — and 30% on nurturing and growing existing relationships. You’ll have the autonomy to identify opportunities, build strong relationships, and deliver on ambitious growth targets while working closely with our Head of Sales and roastery team to ensure Trading Post coffee is showcased in the best cafes, restaurants, hotels, and hospitality venues across the UK. Key Responsibilities New Business (70%) • Proactively identify and secure new wholesale partners across London, the South East, and beyond., • Build a consistent pipeline of prospective accounts and deliver measurable growth month-on-month., • Develop and deliver tailored proposals that highlight Trading Post’s quality, sustainability, and service., • Conduct coffee tastings, demos, and site visits to convert leads into long-term partnerships., • Represent the brand at industry events, trade shows, and networking opportunities. Account Management & Growth (30%) • Maintain and strengthen relationships with existing wholesale partners, ensuring customer satisfaction and repeat orders., • Collaborate with partners to improve menu quality, training, and coffee consistency., • Work with internal teams — including roasting, production, and logistics — to ensure smooth delivery and exceptional customer experience., • Track account performance, report on KPIs, and support retention and growth strategies. Qualifications & Requirements • Proven track record in B2B or wholesale sales, ideally within the coffee, foodservice, or hospitality industry., • Demonstrated success in new business acquisition and pipeline management., • Strong communicator with excellent relationship-building skills., • Highly organised, self-motivated, and target-driven., • Confident with CRM systems and Microsoft Office Suite., • Passionate about specialty coffee and sustainable sourcing. Benefits • Salary starting from £47,500+ (depending on experience), • Uncapped commission — earn based on performance, • Car allowance or London Travel Card, • Company share option scheme after completion of 6-month probation period, • Career development opportunities in a growing national brand, • Employee discounts in-store and online, • Collaborative, creative, and supportive team culture

IT Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire / London (hybrid / client site / remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy, be the driving force behind service excellence and continuous improvement, all whilst fostering long‑lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: • Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations., • Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery., • Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value., • Maintain broad awareness of cost, value drivers, and financial implications of service decisions., • Maintain a positive and constructive narrative to customers, providing guidance and insight to enhance customer experience., • Work closely with the account management and commercial teams to deliver a cohesive service and aligned outcomes., • Build strong internal stakeholder relationships across technical teams, service desks, and other delivery functions., • Confidently lead and facilitate meetings with stakeholders at all organisational levels., • Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes., • Shape and evolve the service delivery strategy, supporting ongoing service development and growth., • Drive measurable service enhancement initiatives, embedding continuous improvement throughout the customer lifecycle., • Identify opportunities for optimisation across cost, efficiency, and return on investment., • Produce accurate and meaningful reports that clearly communicate service performance, trends, risks, and improvements., • Use data and insights to inform decision‑making, influence stakeholders, and drive service optimisation. Skills & Experience: • Previous experience as a Service Delivery Manager within an IT Reseller, VAR, IT MSP or similar is essential., • ITIL v4 certified, or proven experience working within a large scale ITIL aligned MSP with a strong understanding of modern service management best practice., • Experience of Public Sector projects/clients working on RM frameworks would be highly beneficial., • Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments., • Exceptional relationship‑building skills and the ability to represent the business with professionalism and credibility., • Strong matrix‑management capability, coordinating multi‑disciplinary teams to achieve shared outcomes., • A continuous‑improvement mindset, with proven experience driving and embedding service enhancements., • Excellent analytical and reporting skills, able to produce clear, insightful performance outputs., • Strong commercial awareness with an understanding of cost, value, and financial decision‑making., • A structured and proactive problem‑solver who thrives in fast‑moving, service‑led environments. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. For further information, please contact Alice McGlaughlin. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Role – Sales Manager/Director Technology – Sales Execution Location – UK (London), Germany (Frankfurt, Munich, Berlin), Netherlands (Amsterdam), France (Paris), Sweden Responsibilities • Generate leads through – meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants., • Customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, • Lead pursuit strategy, sales planning, and pipeline development, • Shape and win large, complex deals in collaboration with cross functional teams, • Deliver high-quality client presentations, proposals, and solution narratives, • Manage pricing, commercial discussions, and contract/MSA negotiations, • Partner with internal teams and ecosystem partners to create impactful solutions., • Provide necessary input for building alliances with relevant product / service vendors Requirements • 12+ years of consultative / solution selling experience, • Wide variety of IT and business consulting engagement experience, • Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required, • Proven ability to grow enterprise accounts and drive profitable QOQ revenue, • Experience working with global delivery and multi-location teams, • Exceptional communication, leadership, and stakeholder management skills, • Strong analytical thinking, customer orientation, and high ownership., • Reasonable understanding of Global Delivery Model and IT service industry. About Infosys Limited Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.” All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager’s revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients’ business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you’ll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of ‘A’ level or equivalent, ideally with a Bachelor’s degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the ‘apply now’ button.

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, carrying nearly six million customers a year across many major cities and operating a fleet of around 500 vehicles. Founded in 1991, the company now employs over 2,000 people and was listed in The Sunday Times Top Track 250 in 2018 and 2019. Backed by private equity firm Exponent, Big Bus Tours is driving an ambitious phase of digital transformation and portfolio expansion, including brands such as Tour Dubai, Touristation, Tower Tours, and the upcoming Big Duck Tours. The business culture is defined by ambition, collaboration, and a commitment to delivering outstanding customer experiences. Following significant transformation over the past three years, Big Bus Tours is focused on growth through smart technology, digital innovation, new market opportunities, and enhanced customer value. Role Overview • The Head of Business Development will lead all Local & Agent sales activities for London, which include planning, prospecting and account management, whilst leveraging best practices to ensure that we maximise sales. This role has commercial responsibility for the performance of the Agent Sales & Local Trade channel., • To work closely with and in conjunction with the central sales team, to proactively set the London Partner Sales strategies and direction, taking in to account local market dynamics and competitive forces, and to deliver all elements of the Partner Sales plan to budget., • To deliver all Agent Sales & Local Trade initiatives to achieve and exceed the targets on revenue, net profitability, passenger volume, and customer satisfaction., • To identify and deliver new business and partners. Key Responsibilities Agent Sales and Local Trade Channels • Devise a sales plan and support the Agent Sales Manager & team to grow existing partners as well as recruitment of new partners with timescales, sales projections, and costs., • Create and manage the Agent Sales & Local Trade budget including targets, incentives and strategy., • Identify opportunities to enter new sources of demand and sectors., • Ensure alignment with the central sales team’s strategic agenda., • To submit written reports for the Managing Director on all aspects of sales, and present to the SLT during relevant meetings., • To deliver the City Agents Sales revenue, net profitability, and passenger budget., • To analyse daily and weekly sales performance vs. budget and put corrective actions and plans in place as needed., • To lead the Agent Sales commission plans., • Be a brand ambassador for Big Bus Tours in the B2B environment., • Be responsible for consistent delivery of the brand to external partners, and consistent understanding of the brand from all team members., • Ensure all relevant partners are kept up to date with pricing and product changes, and advocate for the channel when internal changes to both are made., • Monitoring of commission costs, ATP (average ticket price), and performance vs. budget and YoY., • Reporting on competitor activity and proactive recommendations on changes as needed to compete. Agent Sales - Team Management • To maintain a performance management system that supports Sales Executives and the Agent Sales Manager in setting clear goals, tracking progress, and staying accountable to role expectations., • Have diarised 1-2-1’s with all direct reports., • Keep the wider London team informed on key issues, and contribute actively to a culture of continuous improvement. Advertising Income • Create the strategy for delivery advertising Income., • Build and manage relationships with key strategic partners to build a portfolio of advertising revenue opportunities., • Help create and design artwork (with the central team) as required. Knowledge • Excellent understanding of travel industry with an ability to assess demand thus ensuring that we plan sales & promotional activities in a timely manner. Skills • Ability to prioritise effectively and deliver high-quality work to deadlines., • Able to adapt quickly to changing business needs and priorities., • Demonstrates creative thinking and problem-solving., • Excellent writing skills, able to communicate messages clearly and persuasively., • Strong communication and collaboration skills., • Able to present clearly and influence stakeholders at all levels, including senior leadership., • Strong negotiation and presentation skills., • Experience managing, leading, and motivating a team., • Strong analytical skills; able to use data to identify insights and trends., • Fluency in English (written and spoken) is essential., • Proficient in Microsoft Office (Excel, PowerPoint, Word) (or equivalent tools). Experience/Qualifications • University degree preferred but not required., • 3 + years’ relevant sales experience (travel industry preferred), with a proven track record in managing partner relationships., • Experience in delivering partner-focused solutions based on customer needs and ability to solve complex problems effectively., • Proven ability to manage multiple projects at a time while paying strong attention to detail., • Budget management & reporting experience in managing budgets and ensuring diligent use of budgets to attain maximum impact. Competencies • Communication – Ability to express ideas or facts in a clear and persuasive manner, adapts style to different audiences and builds alignment., • Customer Focus – Exceeding customer expectations by displaying a total commitment to identifying and providing solutions of the highest possible standards aimed at addressing customer needs., • Strategic and Critical Thinking – Takes account of a wide range of longer-term issues, opportunities and contingencies. Identifies the means of implementing plans in line with the vision and direction., • Analytical – Effectiveness in identifying problems, seeking pertinent data, recognising important information and identifying possible causes of problems., • Technical Knowledge – Possesses an in-depth knowledge of the area and can effectively apply that knowledge to solve a range of problems., • Results Orientated – Takes ownership for delivering business results; prioritises effectively, sets clear and achievable goals, meets deadlines, and maintains high standards of quality and service in line with company goals., • Planning and Budgeting – Ability to establish efficiently an appropriate course of action for self/others to accomplish a goal., • Commercial Awareness – Able to understand the key business issues that affect the profitability and growth of an enterprise and takes appropriate action to maximise success. Working Hours and Conditions • FTC - 1 Year Maternity Cover, • 4 days per week - 9am to 5.30pm, hours can be split across 5 days., • Due to the nature of the role, there is a requirement to be available outside these hours depending on business requirements and trade events to attend., • Mobility and the need to work flexible hours is an integral part of the role., • Hybrid role – 3 days per work required in the office.

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

🚀 Join the Wowcher Team - We're Hiring a E-Commerce Account Manager! 🚀 Location: Camden Town (Embrace the office vibes - 4 days a week!) Are you a E-Commerce Account Manager ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for account management and has an interest in developing Merchants we have., • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • A technical background to deal with Merchants technical issues, • Excellent presentation and communication skills., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Dealing with Merchants Technical issues., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Wednesday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe. We currently looking for a Brand Ambassador to join our Wholesale UK team for a short term contract (maternity Cover). This role is responsible for creating and cultivating brand awareness as the main liaison between PARIS HO and Key Wholesale Partners: Harvey Nichols , Harrods & Selfridges. Responsible for driving in-store business through customer interaction, product knowledge and visual merchandising. Accountable for Visual Merchandising Directives as provided by the EU VM Manager. Management of the sales teams and organization of the three department stores and the brand’s various corners. The role is supports London wholesale and Include mobility between the three department stores. Key responsibilities: Sales • Establish and cultivate strong relationships with Zimmermann sales team, personal shoppers, stylists and sales floor personnel to support in overall door sales, • Develop all client-facing seasonal training materials to support BA program for UK, • Work closely with Zimmermann VM Manager and Wholesale Manager to acquire visual merchandising plans for each account, providing wholesale-specific feedback to maximize functionality of materials, • Develop and distribute individual door VM for flagships based on provided broader account materials from VM manager, • Execute and maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care, • Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features, • Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards, • Work closely with VM Manager, VP of Wholesale and Wholesale Manager on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities, • Update by-door style selling for applicable accounts and analyze door level selling as a team to highlight insights and opportunities, • Monitor inventory levels in-store and coordinate with Wholesale Manager to maximize productivity, • Build positive partnerships with store and department managers and regularly discuss current business and opportunities, • Identify and escalate in-store marketing opportunities to Wholesale Manager and VP of Wholesale, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows, • Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with Wholesale Manager to create action plans to support growth, • Report key findings on product feedback and customer needs to VP of Wholesale, Wholesale Manager and President, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports, • Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume Skills and Specifications • Minimum of 3+ years of experience working in luxury department stores, Visual Merchandise experience and a proven track record of successfully prioritizing and multi-tasking in a fast-paced environment., • A genuine passion and understanding of luxury designer fashion., • Excellent interpersonal and communication skills, responding promptly to customer needs, soliciting customer feedback to improve level of service, and relaying detailed reports and feedback to Management., • Must be always looking for new ways to drive sales, promote and elevate the brand’s presence, and enhance customer experience., • A thorough knowledge of MS Excel and MS Word and MS Power-point., • A high level of organizational and time management skills., • Must be comfortable working autonomously as well as in a team environment This is an opportunity for applicants who strive for excellence in their field. Why work with us? · Bespoke development plans and access to strong mentors and industry leaders · Ongoing Training & Development to grow your career within Zimmermann · Seasonal uniform provided to all team members · Generous Employee Discount and Bonus Structure · Employee Referral Program with the opportunity to earn bonuses for successful placements · Opportunity to progress your career within an Australian global luxury brand, including international opportunities · Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members Only short-listed applicants will be contacted. Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Sapiens UK is seeking an Account Manager who has strong commercial acumen, proven experience in commercial and (re)insurance markets, and exceptional relationship-building skills to join us at an exciting time of change and growth. If you excel in driving revenue growth, shaping client strategies, and championing the full value of a product portfolio, this could be your next great career move. Location: UK - commutable distance to central London About The Role The Account Manager will be part of the Chief Customer Officer team - a dynamic, cross-functional group focused on driving revenue growth within our existing client base. The role involves close collaboration with Pre-Sales, Product Management and delivery teams. The ideal candidate will demonstrate adaptability and a strong understanding of revenue growth opportunities within (re)insurance companies, syndicates, or managing agencies. While teamwork is essential, the ability to take ownership of initiatives and independently drive projects to completion is equally important. Candidates should have at least five years of experience in the commercial insurance market, excellent communication skills, with a background in account management or sales. Key Responsibilities • Identify and close opportunities within client organisations that can benefit from our products., • Build strong relationships across all levels, including C-suite executives., • Keep clients informed about developments in Sapiens’ product and service portfolio., • Act as the client’s advocate within Sapiens., • Expand our footprint within existing accounts. Marketing & Sales Support • Contribute to defining and implementing go-to-market strategies., • Own revenue and profitability targets as per agreed business cases., • Collaborate with the Head of Account Management to achieve objectives. Skills/experience Required • Ability to grow revenue within client accounts while managing profitability and costs., • Demonstrate strong stakeholder management and relationship-building skills., • Experience in contract creation and negotiation., • Solid understanding of Sapiens products and services will be an advantage., • Insurance/reinsurance and London Market experience will be an advantage., • Sales management and business/financial acumen., • Strong presentation and influencing abilities., • Customer-centric and results-oriented. If you are motivated by impact, energised by client success, and ready to help expand Sapiens’ footprint across a sophisticated (re)insurance market, we would love to hear from you. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Senior Account Director – High End Logistics & Delivery Business – London - £100K + Benefits My client is a high-end logistics and delivery business trusted by luxury brands, designers, and high-net-worth clients. They are currently looking for a Senior Account Director join their team. The successful Senior Account Director will be responsible for managing and developing key client relationships and driving commercial excellence across their portfolio as they continue to grow. This is a senior client facing position and requires excellent understanding of premium service, complex logistics and long-term relationship management. This is a fantastic opportunity for a talented Senior Account Manager to join an exciting high growth business who can offer great exposure and working environment for career development. Responsibilities include: • Leading and developing relationships with key luxury and enterprise clients, • Acting as the senior escalation point for service, delivery, and commercial matters, • Driving account growth through upselling, cross-selling, and long-term contract development, • Working closely with operations, transport, warehousing, and customer experience teams to ensure seamless delivery, • Overseeing account performance, SLAs, KPIs, and commercial reporting, • Contributing to pricing strategy, tenders, and new business proposals, • Representing the business at senior client meetings and industry events The Ideal Senior Account Director Candidate: • Proven experience in account leadership within logistics, supply chain, or a premium service environment., • A proven track record managing and growing high-value client accounts, • Strong commercial and contract management skills, • Experience working with luxury brands or high-expectation clients., • Excellent communication and stakeholder management skills, • A calm, solutions-focused approach in fast-paced environments, • Leadership experience with the ability to inspire and develop teams If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

Junior Account Manager – Central London Location: Central London | Competitive Salary: 30k - 35k | Career Growth & Development Are you an organised, driven, and people-focused professional looking to take the next step in your career? Do you thrive in a fast-paced, client-focused environment? If so, we want to hear from you! We’re looking for a Junior Account Manager to join a dynamic team in Central London. In this role, you’ll play a key part in building strong client relationships, driving revenue growth, and identifying new business opportunities within existing accounts. What You’ll Be Doing: • Managing & Growing Accounts– Maintain strong client relationships and ensure high levels of service & satisfaction., • Identifying Growth Opportunities – Spot upselling and cross-selling opportunities to maximise revenue., • Understanding Client Needs – Provide tailored solutions and strategic recommendations., • Driving New Business – Identify and map out new opportunities within your portfolio. What We’re Looking For: • Previous experience in customer service, sales support, or account management., • Excellent communication skills – both written and verbal., • Strong organisational & time management skills to juggle multiple accounts., • A problem-solving mindset with a passion for customer success., • Ability to work collaboratively in a high-energy team environment. What’s in It for You? • Competitive Salary & Benefits, • Comprehensive Training & Support, • Clear Career Growth Pathways, • Fantastic Team Culture & Incentives, • On-Site Role in a Vibrant London Office in Liverpool street We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

London EC1M. Three days per week in the office. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients, ISO27001 certified, delivering secure digital solutions for clients who need that assurance THE ROLE This is a Senior Digital Project Manager role with commercial accountability for delivery performance. You will own the delivery of web development and UX projects from scoping through to launch. You will be the bridge between clients, account teams, and our delivery teams, ensuring requirements are captured with precision, translated into detailed specifications, and delivered profitably. This role carries accountability for project delivery, resourcing of developers and UX practitioners, and the commercial performance of billable time. You will also oversee our service desk, managing support contracts, tickets, and small-to-medium client requests. Scoping and documentation are central to this role. You will run workshops to capture requirements, produce detailed statements of work and technical specifications, and ensure nothing falls through the gaps. Attention to detail is not optional. This role reports to the Head of Client Management, works in partnership with technical, UX, and creative leads, and alongside account directors on larger scale projects and programmes. WHAT YOU’LL DO Scoping and documentation • Run discovery and scoping workshops with clients to capture requirements, constraints, and success criteria., • Produce detailed statements of work that clearly define scope, deliverables, assumptions, exclusions, and change control mechanisms., • Translate client requirements into technical specification documents that developers and UX practitioners can estimate and build from., • Facilitate ways of working sessions to establish communication rhythms, approval processes, and escalation paths., • Work with technical leads to validate feasibility, identify risks, and refine estimates before commitments are made. Project delivery • Own project delivery from kickoff to launch, ensuring work is delivered on time, on budget, and to the quality our clients expect., • Manage project schedules, risks, and dependencies across multiple concurrent workstreams., • Run standups, sprint planning, and delivery reviews with development and UX teams., • Manage scope carefully, ensuring change requests are captured, documented, estimated, and agreed before work proceeds., • Ensure projects are delivered within our ISO27001 certified environment where required. Resourcing and profitability • Plan and manage allocation of developers and UX practitioners across projects to optimise utilisation and delivery efficiency., • Monitor project margin and flag commercial risks before they impact profitability., • Track billable utilisation against targets and take action to address shortfalls., • Report on delivery performance, utilisation, and project health to senior leadership. Service desk and support • Oversee the service desk, ensuring support tickets and small-to-medium requests are triaged, prioritised, and resolved efficiently., • Manage support contract clients, maintaining service levels and clear communication on issue status., • Coordinate with developers to schedule support work alongside project delivery., • Identify recurring issues or improvement opportunities and escalate where appropriate. Client relationships • Act as day-to-day delivery contact for clients, maintaining clear and proactive communication throughout project lifecycles., • Manage smaller client accounts and support contracts independently, owning the relationship end-to-end., • Partner with account directors on larger programmes, owning delivery while they own the commercial relationship., • Be client-friendly and professional in all interactions, representing the agency well. Platform knowledge • Bring working knowledge of Drupal and/or Shopify to inform scoping, estimation, and delivery planning., • Understand enough about web development, APIs, and content management to translate between technical and non-technical stakeholders., • Stay current with platform developments and capabilities relevant to client projects. WHO YOU ARE • You are exceptionally detail-oriented. You spot gaps, inconsistencies, and risks that others miss., • You are a natural documenter. Scoping, specifications, and SOWs are things you take pride in getting right., • You are comfortable in client-facing situations and can run workshops confidently., • You care about commercial outcomes, not just ticking delivery boxes., • You can translate between technical teams and non-technical stakeholders without losing fidelity., • You are organised, calm under pressure, and relentless about follow-through., • You take ownership of problems and see them through to resolution. EXPERIENCE AND SKILLS • 5+ years' experience in project management roles within a digital agency, consultancy, or technology environment., • Proven experience managing web development and UX projects, ideally involving Drupal, Shopify, or similar CMS/ecommerce platforms., • Strong track record of writing detailed statements of work, technical specifications, and requirements documentation., • Experience facilitating client workshops for scoping, discovery, and ways of working., • Experience managing service desk or support ticket workflows., • Strong understanding of agile delivery methodologies and project commercial management., • Experience managing developer and/or UX resources and accountability for team utilisation., • PRINCE2, PMP, or Scrum certification is useful but not required. We care more about what you've delivered than what certificates you hold. NICE TO HAVE Standout candidates may also bring: • A T-shaped background in project management across other agency disciplines including creative, brand, or campaign delivery., • Hands-on experience with HTML/CSS, or a previous role as a developer - enough to read code, understand commits, and hold technical conversations without relying on translation., • Experience with version control (Git) and deployment workflows., • Previous experience in UX research or design roles, or formal UX training., • Understanding of accessibility standards (WCAG) and inclusive design principles., • Experience scoping and delivering projects for public sector clients., • Previous experience working in an ISO27001 or similarly regulated environment., • Experience with Jira, Streamtime, or similar project management and resource planning tools., • Proven experience recovering distressed projects or managing difficult client situations. WHAT SUCCESS LOOKS LIKE • Projects delivered on time and within budget, with minimal scope creep or margin erosion., • Developer and UX utilisation consistently at target levels., • Clear, detailed specifications and SOWs that reduce rework, disputes, and clarification cycles., • Support tickets resolved within SLA, with clients kept informed throughout., • Client feedback scores of 9/10+ on delivery experience., • Profitability targets achieved, unlocking performance-related earnings. CAREER PATH Strong performers who demonstrate commercial impact and delivery excellence can expect to grow into senior delivery leadership positions as the agency scales. We promote based on contribution and capability, not time served. BENEFITS • Salary: £50,000 base, with on-target earnings of £58,500. The performance element is tied to delivery profitability targets, so your success in managing projects efficiently is rewarded., • Pension: Penfold., • Life Insurance., • Hybrid Working Policy: 3 days per week in our London office, with flexible hours between 08:00 – 18:00., • 9 Day Working Fortnight Option: Compress your hours over 9 days to enjoy every other Friday off., • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service., • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners.

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, carrying nearly six million customers a year across many major cities and operating a fleet of around 500 vehicles. Founded in 1991, the company now employs over 2,000 people and was listed in The Sunday Times Top Track 250 in 2018 and 2019. Backed by private equity firm Exponent, Big Bus Tours is driving an ambitious phase of digital transformation and portfolio expansion, including brands such as Tour Dubai, Touristation, Tower Tours, and the upcoming Big Duck Tours. The business culture is defined by ambition, collaboration, and a commitment to delivering outstanding customer experiences. Following significant transformation over the past three years, Big Bus Tours is focused on growth through smart technology, digital innovation, new market opportunities, and enhanced customer value. Role Overview • The Head of Business Development will lead all Local & Agent sales activities for London, which include planning, prospecting and account management, whilst leveraging best practices to ensure that we maximise sales. This role has commercial responsibility for the performance of the Agent Sales & Local Trade channel., • To work closely with and in conjunction with the central sales team, to proactively set the London Partner Sales strategies and direction, taking in to account local market dynamics and competitive forces, and to deliver all elements of the Partner Sales plan to budget., • To deliver all Agent Sales & Local Trade initiatives to achieve and exceed the targets on revenue, net profitability, passenger volume, and customer satisfaction., • To identify and deliver new business and partners. Key Responsibilities Agent Sales and Local Trade Channels • Devise a sales plan and support the Agent Sales Manager & team to grow existing partners as well as recruitment of new partners with timescales, sales projections, and costs., • Create and manage the Agent Sales & Local Trade budget including targets, incentives and strategy., • Identify opportunities to enter new sources of demand and sectors., • Ensure alignment with the central sales team’s strategic agenda., • To submit written reports for the Managing Director on all aspects of sales, and present to the SLT during relevant meetings., • To deliver the City Agents Sales revenue, net profitability, and passenger budget., • To analyse daily and weekly sales performance vs. budget and put corrective actions and plans in place as needed., • To lead the Agent Sales commission plans., • Be a brand ambassador for Big Bus Tours in the B2B environment., • Be responsible for consistent delivery of the brand to external partners, and consistent understanding of the brand from all team members., • Ensure all relevant partners are kept up to date with pricing and product changes, and advocate for the channel when internal changes to both are made., • Monitoring of commission costs, ATP (average ticket price), and performance vs. budget and YoY., • Reporting on competitor activity and proactive recommendations on changes as needed to compete. Agent Sales - Team Management • To maintain a performance management system that supports Sales Executives and the Agent Sales Manager in setting clear goals, tracking progress, and staying accountable to role expectations., • Have diarised 1-2-1’s with all direct reports., • Keep the wider London team informed on key issues, and contribute actively to a culture of continuous improvement. Advertising Income • Create the strategy for delivery advertising Income., • Build and manage relationships with key strategic partners to build a portfolio of advertising revenue opportunities., • Help create and design artwork (with the central team) as required. Knowledge • Excellent understanding of travel industry with an ability to assess demand thus ensuring that we plan sales & promotional activities in a timely manner. Skills • Ability to prioritise effectively and deliver high-quality work to deadlines., • Able to adapt quickly to changing business needs and priorities., • Demonstrates creative thinking and problem-solving., • Excellent writing skills, able to communicate messages clearly and persuasively., • Strong communication and collaboration skills., • Able to present clearly and influence stakeholders at all levels, including senior leadership., • Strong negotiation and presentation skills., • Experience managing, leading, and motivating a team., • Strong analytical skills; able to use data to identify insights and trends., • Fluency in English (written and spoken) is essential., • Proficient in Microsoft Office (Excel, PowerPoint, Word) (or equivalent tools). Experience/Qualifications • University degree preferred but not required., • 3 + years’ relevant sales experience (travel industry preferred), with a proven track record in managing partner relationships., • Experience in delivering partner-focused solutions based on customer needs and ability to solve complex problems effectively., • Proven ability to manage multiple projects at a time while paying strong attention to detail., • Budget management & reporting experience in managing budgets and ensuring diligent use of budgets to attain maximum impact. Competencies • Communication – Ability to express ideas or facts in a clear and persuasive manner, adapts style to different audiences and builds alignment., • Customer Focus – Exceeding customer expectations by displaying a total commitment to identifying and providing solutions of the highest possible standards aimed at addressing customer needs., • Strategic and Critical Thinking – Takes account of a wide range of longer-term issues, opportunities and contingencies. Identifies the means of implementing plans in line with the vision and direction., • Analytical – Effectiveness in identifying problems, seeking pertinent data, recognising important information and identifying possible causes of problems., • Technical Knowledge – Possesses an in-depth knowledge of the area and can effectively apply that knowledge to solve a range of problems., • Results Orientated – Takes ownership for delivering business results; prioritises effectively, sets clear and achievable goals, meets deadlines, and maintains high standards of quality and service in line with company goals., • Planning and Budgeting – Ability to establish efficiently an appropriate course of action for self/others to accomplish a goal., • Commercial Awareness – Able to understand the key business issues that affect the profitability and growth of an enterprise and takes appropriate action to maximise success. Working Hours and Conditions • FTC - 1 Year Maternity Cover, • 4 days per week - 9am to 5.30pm, hours can be split across 5 days., • Due to the nature of the role, there is a requirement to be available outside these hours depending on business requirements and trade events to attend., • Mobility and the need to work flexible hours is an integral part of the role., • Hybrid role – 3 days per work required in the office.

Job title: Account Manager Location: London (Hybrid – 3 days in-office) Employer: Tag Status : FTC Reporting to: Senior Account Director Why choose Tag? Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators. We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients. As part of Dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with Dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. For more information, visit . Job description We are seeking an experienced Senior Account Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards. The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle. Key responsibilities Client Engagement and Relationship Management • Serve as the day-to-day client lead on multiple accounts, • Ensure clear communication, proactive updates, and consistent relationship management is delivered, • Understand client business objectives and translate them into effective creative production solutions, • Build long-term trust with clients by providing strategic guidance and reliable delivery Project Management • Lead end-to-end project management from scoping and budgeting through to delivery and post-project review, • Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned, • Monitor project performance, proactively identifying risks and implementing mitigation strategies, • Drive operational efficiency through consistent processes, tools, and reporting Creative Production Oversight • Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines, • Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats, • Oversee quality control at all stages of production Commercial Management • Own project budgets, ensuring accurate scoping, weekly / monthly forecasting, and financial management, • Identify opportunities for account growth and expanded services in partnership with business development leads Leadership and Team Collaboration • Mentor junior project managers and coordinators, fostering best practice in client service and delivery management, • Champion collaboration across internal teams and external suppliers / partners Job qualifications • Proven track record (5+ years) in account/project management within a creative production, marketing production, or advertising environment, • Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships, • Solid understanding of creative production processes (film, digital, print, or integrated campaigns), • Excellent project planning, organisational, and problem-solving skills, • Strong financial acumen: able to scope, manage, and reconcile project budgets whilst managing client expectations to ensure there are no surprises, • Ability to manage multiple complex projects simultaneously in a fast-paced environment, • Negotiation skills, conflict resolution, and stakeholder management, • Excellent communication (written and verbal) and presentation skills Competencies • Client-centric mindset with a consultative, solutions-driven approach, • Resilient, adaptable, and calm under pressure, • Collaborative and team-oriented, with strong leadership capabilities, • Commercially minded, with an eye for growth opportunities, • Passionate about creative production and innovation in the sector Profile • Passionate, • Enthusiastic team player, approachable and friendly, • Hard worker, driven and eager to progress, • Flexible, diplomatic and calm under pressure, • Extremely organized, proactive and thorough with a keen eye for detail As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.