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Name - Oracle Data AdministratorHybrid3 Months Contract • JOB PURPOSE:, • Monitor and maintain the accuracy and integrity of all master data held in the Oracle system, ensuring compliance with internal control frameworks and external regulatory requirements across Finance, HR and Procurement functions, • Action all standing master data changes to the Oracle system including staff, positions, supervisory hierarchy customer accounts and supplier registration in line with agreed processes and approval workflows., • Support the Data, Control and Reporting Manager in the development of a reporting and data analytics framework including the ongoing production of reports and dashboards to meet the requirements of the functional support teams and wider organisation., • Support the functional services and wider organisation in the use of Oracle Enterprise Performance Management (EPM) ensuring they utilise the system to deliver their reporting requirements., • DESCRIPTION OF DUTIES:, • Collate timely and accurate data for ad hoc requests, in-year compliance and year-end reporting, audits, statutory returns, public inspections and FOI requests providing the data to the relevant SME for review and submission., • Support the design, maintenance and regularly produce Oracle Fusion and EPM reports for system professional and end users, senior managers and leadership team providing related support and advice Council-wide where required, using all available tools including OTBI and SQL., • Maintain the suite of Oracle reports and dashboards providing recommendations for improvement and feeding back any issues to ensure reports remain fit for purpose., • Support the Data, Control and Reporting manager in embedding and maintaining the Oracle data management framework supporting consistency, accuracy and security in data handling within Oracle., • Ensure the data management framework for Oracle is monitored, adhered to, and data remains accurate by completing regular data reviews and cleansing activities to drive compliance across all environments reporting areas of concern and providing recommendations for improvement., • Support data compliance monitoring for key HR and Financial controls including Chart of Accounts, hierarchies, naming conventions, and quality of journal transfers. Identify issues and risks and provide suggestions for improvement to Oracle Support Leadership team., • Identify and report any significant failures in control procedures, risks and change impact assessments to the Data, Reporting and Analytics Manager., • Support the monthly/quarterly update testing cycles for Oracle modules working closely with Oracle Support and functional colleagues to support product improvements delivered from the Oracle Improvement Roadmap., • Promote self-service and shift left principles by enabling others to effectively and confidently utilise system data in their roles., • Responsible for the setup, maintenance, and changes for AR customer accounts, SM supplier registration (including bank detail verification when requests for change are made), HR records, organisation structures and other data administration applying verification and validation in line with business processes and ensuring the highest level of data accuracy., • Support the development and ongoing maintenance of HCM, ERP and EPM in system screens, dashboards, and reports., • Provide recommendations to improve data and reporting related content on the Finance, HR, Oracle Support and Procurement Hubs, intranet and website pages ensuring content is relevant and up to date., • Ensure GDPR and other information governance requirements are met through access restrictions and control over data output from reports produced from Oracle and report and challenge breaches e.g. use of personal information by requisitioners in document description lines as well as accurate redaction of bank documentation., • Update configuration workbooks, solution design documents and process maps when changes are made to the system highlighting any areas of concern with processes., • Maintain Oracle hierarchies, Chart of Accounts Code Segments, Cross validation rules and approval groups within the main account system ERP modules, through agreed authorisations and workflows., • Ensure all work undertaken is compliant with the Council's regulations, policies and practices, and statutory requirements, promoting best practices across all modules of the Oracle system through regular monitoring of activities., • Support training and development of guidance materials to support staff and stakeholders in effective data management, quality control and reporting practices. SELECTION CRITERIA/PERSON SPECIFICATION Conditions to Note: The person specification outlines the essential requirements the post holder or applicant must meet to fulfil the role and the duties outlined. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

The difference you will make as a Housing Officer Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, London You will pro-actively manage, maintain and improve designated social housing neighbourhoods dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. Be accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining in no more than 3 pages of A4 how your experience meets the essential criteria. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. About you We are looking for someone with experience of forecasting and managing budget. Along with setting work priorities and arrangements being self lead working with minimal supervision. Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension, • 28 days holidays plus bank holidays, • Flexible working options available, • Investment in your learning, personal development and technology, • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile • Pro-actively manage, maintain and improve designated social housing neighbourhoods; dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets., • Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process., • Represent the Group in Court for all cases brought against customers in your designated area., • As an “Account Manager” for the customer and property, be responsible for identifying issues which can be resolved with early intervention, be responsible for liaising with internal & external stakeholders. Accountable for ‘patch profitability’, minimising void rent loss, identify cash leakage, working in partnership with Shared Service colleagues to carry out inspections, property viewings and managing tenancy sign ups and new tenancy visits. • Manage a delegated discretionary budget, making decisions regarding the allocation of your budget., • Build relationships with local stakeholders to foster partnership working to deliver shared neighborhood improvement., • Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures, and statutory requirements., • Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures, and statutory requirements. Person specification Essential Knowledge & Experience • Proven track record of delivering a high quality customer service function, preferably in the housing sector., • Effective stakeholder management, both internally and external to the organisation., • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business., • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities., • Proven track record of successfully solving difficult problems., • Ability to demonstrate using initiative to tackling difficult or challenging situations., • Proficient use of a range of IT packages including Microsoft Office., • Excellent team player who can work flexibly to meet business requirements.

Imperial Recruitment Group is delighted to announce that we are working on an exclusive and retained basis to appoint a Business Development Manager (Lifting Industry) on a permanent basis for a global leading organisation called William Hackett. Job Title: Business Development Manager (Lifting Industry) Location: Anywhere South UK (Birmingham down) Package: Competitive basic + package Employment Opportunity: Permanent Overview of the role: This job requires an experienced strategic sales and customer management professional. The job holder shall be responsible for the development and sales of the Company’s product offering in the southern region of the UK. Expected to contribute to the development and implementation of the Company’s strategic business model for product sales and marketing planning and delivery activities. The job holder must have a proven track record of developing business by gaining end user products approval that is delivered through a distribution network of stockists. To deliver the resultant Company’s sales budget requirements through the continual development of customer, supplier and stakeholder relationships. Expected to be able to analyse product and manufacturing benefits to create, present and execute sales and contact strategies in complex customer scenarios to win incremental new business and thereby establish a market presence. To be a role model in sales disciplines and conduct to the rest of the organisation; and to mentor, coach and support subordinate area sales managers and other personnel. Key Responsibilities are but not limited to: • To work in accordance with the Company’s policies and procedures, including assessment and understanding of risk, the implementation of safe systems of work, environmental management, quality assurance and other operating procedures where appropriate, • To work autonomously and as part of a team in a safe, responsible, productive and collaborative way, and to generally act in a manner that is in the best interest of the Company, • Assist the Sales Directors with the development and implementation of the company’s Go To Market (sales and marketing plans, including market / product research, business strategies and campaign / project activities)., • To create, document, deploy and execute the corporate sales strategies effectively, providing feedback on the efficiency and effectiveness of the strategies employed by the Company, • Develop a detailed understanding of customers’ business at all levels to position the Company’s products and service offerings most effectively and delivering revenues that exceed budget., • Develop and leverage relationships with customers at all levels to positively influence business for the benefit of Company, • Maintain high professional standards including: target account and resource planning; partnership planning with key customers / distributors on joint objectives and bids; sales analysis and reporting (spreadsheet and database) with insightful content, generate and act upon customer feedback and follow-up correspondence proactively and diligence, • Profitable commercial terms: to win incremental business based on agreed commercial terms, • Provide technical support in relation to the Company’s product portfolio and contribute ideas for new product development., • Provide guidance and instruction where necessary to any of the Company’s employees on product sales, service offerings and customer expectations, • Attend, and if required chair, planning and progress review meetings, and attend exhibitions, workshops and other industry stakeholder meetings as required, • Maintain high levels of communication with colleagues and the Company’s external stakeholders, • To proactively contribute ideas that progress the Company’s business goals, • Undertake specific projects as directed and take responsibility for delivery of such tasks, • Attend any training or re-fresher training to enable duties to be performed safely and effectively, and to ensure comprehensive awareness of product knowledge and the Company’s policies and procedures. To be considered for this fantastic opportunity you will have: • Industry and vocational knowledge – possessing and maintaining an awareness of lifting equipment / product technology, the Company’s product portfolio and service capability, competitor offerings and trading circumstances, compliance matters and stakeholder interests, • A good level of intellect and general educational standard (numerate and literate), • Sales skills – capable of influencing decision-making, account management, qualifying business, closing transactions, and establishing harmonious relationships with customers, colleagues and other stakeholders based upon trust, faith and confidence., • Management skills – ability and willingness to make decisions, instruct, guide and motivate subordinate personnel,, • Computer literacy with knowledge of software programmes used by the Company including Microsoft Office, Sage 200 and for relationship management, • Communication skills – good written, verbal, presentation and negotiation skills to gain commitment, • Core skills – conscientious worker, focussed on performance and results, good team player, organised / structured, enthusiastic, determined, honest and trustworthy For more information on this fantastic opportunity please contact Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

Team Leader – Adults Day Services Kenton (HA3) | Fully Office-Based 8:45am – 4:30pm | Temporary Contract until May 2026 £23.81 PAYE / £30.88 Umbrella Enhanced DBS with Adults’ Barred List Required About the Role We are seeking a proactive and compassionate Team Leader to join our Adults Day Services team. This is a rewarding opportunity to support adults with learning disabilities, physical disabilities, autism, and behaviours that challenge—empowering them to live with independence, choice, and dignity. You will lead a dedicated staff team, ensuring high-quality service delivery, creative activity planning, and strong partnership working across the community. Key Responsibilities Service Leadership & Management • Ensure appropriate staff coverage to deliver safe, effective, and responsive services., • Maintain high quality standards, meeting legislative and best practice requirements., • Lead, supervise and develop staff, including performance management, training, and appraisals., • Support the Team Manager with compliance, detailed record keeping, and preparation for inspections., • Manage complaints, safeguarding concerns, and incident reporting within Council frameworks. Support to Service Users • Promote independence through person-centred planning and community-focused activities., • Design and deliver innovative daily and weekly programmes tailored to individual needs., • Ensure service users’ rights to choice, privacy, and dignity are upheld at all times., • Carry out risk assessments for new referrals and ensure suitable placements. Community & Multi-Agency Partnership Working • Build strong knowledge of local community groups, agencies, and resources., • Maintain professional relationships with social care teams, health professionals, and external partners., • Attend safeguarding meetings and provide accurate case information. Service Development • Work with the Team Manager to review resources and develop new opportunities for service growth., • Collaborate with external organisations to enhance personal outcomes for service users. Record Keeping & Compliance • Maintain accurate, up-to-date records and contribute to performance monitoring., • Ensure confidentiality in line with GDPR., • Organise service users’ lunch provision, taking into account culture, choice, and dietary needs. Flexibility • Work shifts as required, including participation in an on-call rota., • Carry out additional duties aligned with the role and service needs. What We’re Looking For (Desirable Criteria) • Strong knowledge of individual care planning needs assessments, and risk assessments., • Proven experience supervising staff within care or support services., • Experience working with multiple agencies and professionals., • Background in implementing quality standards and evaluating service outcomes., • Experience managing crisis situations. Requirements • Enhanced DBS (including Adults’ Barred List)., • Ability to work flexibly, including evenings/weekends if required., • Commitment to safeguarding and promoting the welfare of vulnerable adults., • Understanding of Council policies including equality, customer care, GDPR, and health & safety.

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Purpose of job Interim Fire Risk Officer Interim Fire Risk Officer To be responsible to the Team Manager and for the day to day management of the health and safety of building projects, maintenance contracts and fire risk assessments across the Borough. The allocation of work to Property Services Officers/Supervisors or external contractors/sub-contractors. To be responsible for established standards of work, cost, allocated building maintenance, building construction or related works within the team. Interim Fire Risk Officer Too specifically: i) Ability to travel extensively across the borough within acceptable times, it is expected that you will have access to own transport to undertake these duties. This post attracts an essential car user allowance Interim Fire Risk Officer Ensure an efficient and effective maintenance of all properties managed by the Council in relation to Fire Safety and compliance to CDM 2007 Regulations, iii) Contribute to the implementation of a Fire Strategy and supporting Performance Management Framework. • TO implement creative, imaginative and innovative practice to ensure continuous improvement, taking into account the 'partnering' agenda and acknowledged best practice. To be responsible for the direct and indirect management of up to 50 staff. Main duties Interim Fire Risk Officer To possess in-depth knowledge relating to health and safety matters including fire prevention and precautionary issues, asbestos management and construction safety to all Housing stock within the Borough. This includes all the Housing infrastructure and play areas situated on Housing owned land. Maintain and develop specialist knowledge on current trends and keep abreast of relevant legislation. • To possess in-depth knowledge regarding the interpretation and application of the provisions of legislation in Fire Safety Policy, The Fire Safety Order 2005 (RRO), Building Regulations Approved Document B : Firecode and other official guidance and legislation in respect of fire safety., • Assist the Planned Works Team Manager in the development, dissemination and implementation of the Council's Fire Safety Policy. To work with operational managers to ensure that fire safety is managed in line with the Directorates policy., • Prepare and monitor fire risk assessments of premises as required by the fire safety legislation and ensure the dissemination and practical application of fire risk assessments., • Provide fire safety advice on the interpretation and implementation of the Firecode and other legislation to all Stakeholders., • Liaise with Fire and Rescue Services and undertake the corrective actions required as a result of enforcing action by the Fire and Rescue Services., • Undertake regular maintenance and post inspections of fire safety risks on the Council's Fire Risk Register., • Undertake investigations of fire incidents, producing appropriate reports to the Team Manager and Senior Management. Maintain comprehensive records of all fire incidents and investigations ensuring that trends are identified and that advice is given to the appropriate parties for remedial action to reduce incidents. 1 3. TO review existing working processes and develop and implement imaginative and innovative practices in management of properties, including IT solutions, with reference to the councils partnering agenda, acknowledged best practice and benchmarking of the Repairs Services in relation to Planned Works. 1 4. To attend meeting with tenants, committees and other groups (outside normal working hours, as required) to provide updates, prepare and present reports, report back on investigations and respond to queries. To attend site meetings and liaise with tenants, other departmental officers, consultants and contractors regarding design aspects, additional work and respond to problems. To attend Court and represent the Council as required 1 5. To have demonstrable experience in the preparation of and operation of any CDM site safety plan. Where required act as CDM Co-ordinator on projects in compliance with CDM (2007) Regulations. 1 6. To carry out planned and ad hoc safety inspections and audits, reporting and advising on necessary action. 1 7. To contribute to the operation of and continuous development of the ISO 9000 Quality Management system and ensure Supervisors undertakes the required number of Quality Control Checklist. 1 8. Interim Fire Risk Officer To assist in the implementation of the Borough Emergency and Continuity Plans. 1 9. To undertake any other work appropriate to the level and general nature of the post's duties. 20. To carry out all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection legislation, the Council's equal opportunities and customer care policies, and the new technology agreement. Interim Fire Risk Officer Designation of Post to which Post-holder normally reports: Assistant Manager

Senior Valuation Surveyor – London & Home Counties | Local Authority Client £34.12 p/h Umbrella (Inside IR35) 37 Hours per week Ongoing Contract Overview of the Role Service Care Solutions are working in partnership with a Local Authority within the Place Directorate to recruit an experienced Senior Valuation Surveyor to support their Corporate Estate function. Working within the Estates, Facilities and Regeneration division, you will contribute to the Directorate’s vision of delivering high professional and customer service standards, ensuring compliance with legislation, policy and Government regulations. The Council manages a diverse property portfolio valued in excess of £400m across the General Fund and Housing Revenue Account, generating over £5m annual income. This role will play a key part in protecting and enhancing that income stream through active asset management, valuation and strategic estate input. Responsibilities • Day-to-day management of the Council’s commercial property portfolio (General Fund & HRA), • Undertaking lease renewals, rent reviews and lettings of commercial property (shops, offices, industrial units etc.), • Leading on residential valuation matters including RTBs and leasehold enfranchisement, • Supporting regeneration and acquisition projects including potential CPO work, • Undertaking statutory and asset valuations in accordance with RICS Professional Standards, • Managing acquisitions and disposals via private treaty or auction, • Preparing evidence for Public Enquiries, Arbitration and Court proceedings where required, • Advising internal departments (e.g. Housing, Adult Social Care) on property matters, • Preparing Cabinet Reports, briefing notes and technical documents, • Advising on rating matters and leading appeals where necessary, • Commissioning and managing external consultants, • Supporting capital receipts delivery and contribution to MTFS objectives, • Deputising for the Service Manager – Valuation & Estate Management when required, • Ensuring asset register accuracy and strong governance/performance frameworksRequirements, • Full Member or Fellow of the Royal Institution of Chartered Surveyors (MRICS/FRICS) – General Practice, Valuation or similar, • Registered Valuer (or ability to become Registered), • Extensive experience within property valuation and/or asset management, • Strong background in commercial property management, acquisitions and disposals, • Sound knowledge of relevant property legislation, local government frameworks and compliance requirements, • Experience working within or alongside Local Authority / Public Sector estates, • Excellent report writing, numerical and analytical skills, • Ability to manage workload independently with minimal supervision, • Strong stakeholder engagement skills across internal departments and external partnersThis is an excellent opportunity for a commercially minded Valuation Surveyor seeking a strategic and operational role within a large and varied Local Authority estate portfolio. If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.Contact: James Glover at Service Care Solutions on or via email at

Cobalt Recruitment is delighted to be representing a leading UK managing agent in the appointment of a Building Manager to take operational responsibility for two high-profile commercial assets in Central London. The portfolio comprises a 60,000 sq ft premium office building and a recently acquired 97,000 sq ft mixed-use property incorporating office and ground floor retail accommodation, offering a varied and hands-on management remit across circa 157,000 sq ft. This role will suit a commercially aware Building Manager seeking ownership of established, high-specification assets, with direct exposure to client reporting, occupier engagement, compliance management and service charge control. The successful individual will act as the on-site representative for the landlord, ensuring the buildings are managed to a consistently high standard, with a strong focus on statutory compliance, contractor performance, occupier experience and financial oversight. Key responsibilities: * Act as the primary on-site contact for occupiers, responding to service requests and maintaining high levels of customer service. * Undertake regular building inspections, identifying defects and coordinating remedial works. * Lead day-to-day site operations, managing contractors and coordinating access via a robust Permit to Work system. * Oversee hard and soft service partners, monitoring KPIs and holding regular performance review meetings with account managers. * Manage Planned Preventative Maintenance (PPM) schedules and reactive works through the appointed helpdesk system. * Maintain full statutory compliance records via CAFM/compliance platforms, ensuring adherence to LOLER, fire safety, insurance inspections and associated regulations. * Act as Fire Warden and First Aider (subject to training), supporting emergency preparedness and incident response. * Log and manage incident reports, ensuring all health & safety documentation is audit-ready. * Conduct annual occupier compliance audits and support building insurance claims processes where required. * Administer the facilities helpdesk, raise and track purchase orders, and assist with service charge invoicing for key suppliers. * Support preparation, monitoring and reconciliation of service charge budgets, reviewing expenditure against forecast. * Review and coordinate occupier fit-out proposals, Applications to Alter and Wayleave submissions in line with landlord procedures. * Contribute to client reporting and attend regular client meetings, providing operational and financial updates. Applicants will demonstrate proven experience in facilities or property management within a commercial office or mixed-use environment, with exposure to managing managing agents or landlord-held assets. Strong working knowledge of statutory compliance processes and CAFM systems is essential, alongside experience supporting service charge budget preparation and expenditure control. IOSH qualification is required, and candidates must be confident managing contractors, engaging directly with occupiers and contributing to client reporting. This role would suit an established Building Manager or an experienced Assistant Building Manager ready to take full operational ownership of multi-let assets.

?? Role: Service and Operations Manager?? Location: London (Old Street)?? Salary: £45,000 - £50,000 per annum?? Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes.* Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels.* Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline.* Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable.* Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies* Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability.* If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: * A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. * You can understand business challenges and architect system solutions with ServiceNow. * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. * You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. * Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. * Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. * Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: * Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. * Certified Technical Architect and ambition to do Certified Master Architect if not completed already * Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. * Minimum 5+ ServiceNow CIS certifications * Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) * Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience * Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services * Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: * Cloud migration experience * GenAI experience * ITILv4 or equivalent Certified * SC clearance is desirable, or the ability to obtain SC clearance is required. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Do you have experience leading complex business change projects from idea to go-live? Can you build effective delivery focused relationships with commissioners and stakeholders to drive successful implementation delivery? Then consider the role of Senior Project Manager at Reed in Partnership! Please note the successful candidate will be based & able to work remotely in England but required to travel as necessary to meet business needs and support effective project delivery. What is the role about? The Senior Project Manager leads the end-to-end delivery of complex business change and new service implementation projects across the organisation. As the Senior Project Manager, you will be the central point of contact for all implementation activity— leading multiple workstreams, subject matter experts, and commissioners to ensure new contracts launch successfully and perform from day one. You’ll shape project scope and service design, build detailed integrated plans, manage risks and dependencies, and guide teams through pre-implementation, mobilisation, and transition into live service. Alongside leading projects, you’ll play a key role in strengthening project management capability across the business by championing best practice, supporting the project community, and fostering positive collaborative ways of working. Just some of your day-to-day responsibilities will include: • Create, maintain and update project plans/schedules and other quality documentation in line with agree methodologies and best practices e.g. implementation plans, RAAID documents., • Ensure projects align with commissioning strategies, statutory responsibilities, and regulatory requirements., • Build a relationship of trust and credibility with commissioners in managing scope, priorities, phasing, and affordability to enable realistic delivery., • Function as the primary implementation interface between Reed in Partnership and commissioners, ensuring commissioning intentions are translated into deliverable outcomes., • Responsible for understanding, managing and communicating recommendations to complex stakeholder groups, balancing priorities., • Own meetings with project workstream stakeholders and hold them to account for progress against their plans and actions., • Identify capture and respond to emerging risks and potential roadblocks to ensure successful, on time go-live of projects., • Adopt appropriate project management methods, practices, tools and report against project deliverables and budgets., • Manage objectives and redeploy people and resources as priorities change., • Coach and lead teams in line with organisation methodologies and industry best practices., • Facilitate the definition of project scope/requirements, defining goals and deliverables by working closely with key workstreams and stakeholders., • Prepare and present project status reports, impact assessments, recommendation papers etc., • Share, train and embed project management best practices e.g.: Waterfall and Agile, • Take the lead in practice events and foster a community of collaboration in developing the Project governance capability and expertise with direct and wider team/professionals. What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: • 25 days annual leave (pro-rata for part time) plus statutory bank holidays, • Reed Pension Scheme, • Award Winning Management & Leadership training, • Professional & Personal Development Funds, • Bi-annual pay reviews, • Much more that can be found on our website, • With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: • Experience managing large complex business change/ transformation projects., • Demonstrable expertise in leading in client facing, commissioner engagement, commercial negotiations and financial management practices., • In depth knowledge and experience of establishing project governance and quality practices/standards., • In depth expertise of planning complex projects and planning software (e.g.: MS Project, Primavera, Asana, Project Libre etc…)., • Certification and accreditation from industry standard professional body in project management, (APM, PRINCE2 practitioner, PMI…)., • Strong leadership, negotiating and influencing skills., • Extensive experience operating in both direct line management and matrix mgmt. environment with Snr Mgmt. and leadership stakeholders., • Exceptional organisational skills., • Excellent written, verbal and presentation skills., • Intermediate to advanced knowledge of Excel; and intermediate knowledge of other MS Office software. Desirable Criteria: • Experienced customer and business service focus and attention to detail, with demonstrable experience in business engagement and stakeholder management, TOM, Service design., • Change Management Practitioner / Prosci practitioner., • Experience of using and understanding Jira and confluence and Agile reporting., • Understanding of public sector programmes, UK Welfare to Work Sector and/or Preventative Health agenda.

Job Purpose Reporting directly to the Instant Account Manager (Client Services), this role is responsible for managing all aspects of onsite workplace operations for a leading consumer healthcare brand, at our client’s London headquarters. You will be the heartbeat of the office—bringing the community together, overseeing all Workplace and Facilities services, managing outsourced suppliers, ensuring client satisfaction, and delivering a seamless workplace experience across 50,000 sqft of prime office space. You will integrate closely with the client while upholding Instant’s values, ensuring commercial and contractual obligations are met, and embodying a “One Team” approach. Supported by a strong team, you will take a leading role in the contract’s success through client engagement, supplier management, escalations, reporting, and health & safety compliance. You will be expected to fully understand client needs, deliver solutions on time and within budget, and drive continuous improvement and innovation. Key Responsibilities Workplace & Community • Create a welcoming, collaborative workplace and foster strong stakeholder relationships., • Develop and implement initiatives to enhance community engagement and workplace culture., • Ensure all hard and soft services are delivered to specification, meeting SLAs/KPIs., • Monitor supplier performance through reviews, audits, and reporting; take corrective action as required., • Manage superior landlord and third-party relationships, including service charge obligations and attend monthly meetings., • Oversee café operations (outsourced food & beverage)., • Ensure compliance with health, safety, and regulatory standards., • Lead, motivate, and support a team of three, including career development planning., • Be the first point of contact for escalations and ensure timely resolution., • Oversee supply chain management and negotiate best-value contracts., • Track metrics, prepare monthly/quarterly reports, and contribute to business reviews., • Raise and receipt purchase orders, support financial processes., • Identify opportunities for workplace improvements and innovation., • 3+ years managing a large, busy workplace with direct team leadership., • Strong Facilities Management background (hard & soft services)., • Experience with outsourced supplier management, including food & beverage., • IOSH Health & Safety qualification (NEBOSH desirable)., • Knowledge of workplace compliance, documentation, and H&S legislation., • Experience with P&L oversight desirable., • Skilled in Microsoft Office and confident in presenting., • Experience in corporate real estate or large office facilities., • Strong communication and relationship-building skills at all levels., • Organised, proactive, and able to manage multiple priorities., • Skilled in influencing, challenging, and advising senior stakeholders., • Natural problem-solver with initiative and resilience., • Engaging personality with a team-player mindset., • Passion for delivering excellent customer service and creating a best-in-class workplace., • Ability to manage to SLAs/KPIs and drive continuous improvement. We are The Instant Group, now part of IWG, where work gets smarter—for employees, businesses, and the planet. As the world’s largest flexible workspace provider, we connect over 250,000 organisations with office space, coworking memberships, virtual offices, and meeting rooms. We deliver market-leading data, expert consulting in portfolio strategy, procurement, and sustainability, and empower 20,000+ landlord, operator, and investor partners to capture flex demand and boost asset performance. With global clients like Prudential, Shell, Jaguar Land Rover, GSK, and Hines, our teams operate across virtual and physical offices in London, Paris, New York, Hong Kong, Singapore, Sydney, and beyond. Join a dynamic business named one of the Best Places to Work in Property, and featured in the Sunday Times HSBC International Track 200. Build your career where innovation meets opportunity—and help shape the future of work

Account Manager – IT Managed Services (MSP) Location: UK (Hybrid working available)Industry: Managed IT Services / Technology Salary: £50,000 + £30,000 OTE An award-winning Managed Service Provider (MSP) is looking for an Account Manager to join its growing client success team. Supporting a portfolio of established clients, you will act as a trusted advisor, ensuring strong relationships, high service satisfaction, and identifying opportunities for growth. This role is ideal for someone with B2B account management experience, ideally within the IT or MSP sector, who enjoys working closely with clients and helping them maximise the value of their technology solutions. The Role * Build and maintain strong relationships with key client stakeholders * Act as the primary point of contact and advocate for client needs * Understand client requirements and recommend appropriate IT solutions * Manage contract renewals and protect recurring revenue streams * Identify cross-sell and upsell opportunities across the service portfolio * Conduct regular client reviews and strategic account planning * Work closely with internal technical and delivery teams to ensure excellent service delivery * Support clients with cyber security best practices including Cyber Essentials guidance * Collaborate with marketing and internal teams on client communications and updates Key Skills & Experience * Experience in B2B Account Management or Client Services * Ideally experience working in an IT Managed Service Provider (MSP) environment * Strong communication and relationship-building skills * Commercially aware with confidence discussing pricing and contracts * Ability to manage multiple client relationships and priorities * Proactive and client-focused with a strong customer service mindset * Familiarity with IT services, infrastructure, or managed support environments What’s on Offer * Opportunity to join a growing MSP with ambitious expansion plans * Work with a wide range of clients across different industries * Supportive team environment with strong collaboration across departments * Ongoing training and development opportunities * Clear progression within a growing technology services business The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Contracts Manager Salary: £75,000 - £90,000 + Company Car + Bonus + Healthcare + Pension Location: London Department: System Projects Reports To: UK Projects Director Introduction With a history spanning more than 100 years, we are a worldwide market-leading specialist in developing, manufacturing, and delivering Building Management Solutions (BMS) for large commercial and residential properties. Due to continued success and growth across these markets, we are seeking a highly experienced Contracts Manager to lead and deliver BMS projects at a senior commercial and operational level. As a Contracts Manager, you will be responsible for delivering work packages safely, within budget, on time, and to client specifications. This will be achieved through leading a dedicated project delivery team, managing performance and mitigating risk. While most projects will be based in London, some will be located throughout the UK. The successful candidate will be expected to visit sites and clients as required to meet project needs. Key Responsibilities • Lead site-based project delivery teams in the planning, coordination, and delivery of Building Management System projects, ensuring adherence to the contracted scope of works, company policies, and procedures including Health & Safety, Environmental Policy, Quality Assurance, and Purchasing., • Manage all contractual aspects of projects, including payments, variations, notices, extensions of time, claims for loss and expense, and dispute resolution., • Establish and manage financial targets to achieve predetermined objectives, including regular reporting of financial status, risks, and project updates to the UK Projects Director., • Provide technical support to customers and engineering teams using resources from centralised departments, specialist suppliers, and sub-contractors., • Prepare comprehensive project documentation including progress reports, change orders, and closeout documentation to ensure accountability and contractual compliance., • Build and maintain strong customer relationships, identifying and supporting new business opportunities within the existing client base., • Support and develop Project Managers and Engineers, promoting best practice and enhancing team capability., • Ensure accurate billing of works, from preparing payment applications to final account negotiation and settlement., • Assess variations and support the team in maximising commercial opportunities., • Lead and develop project delivery team members in line with professional development goals and individual objectives. What We Are Looking For • Proven experience in a Contracts Manager or Project Lead role with strong technical knowledge of Building Management Systems., • Strong commercial acumen with experience in contract and financial management., • Demonstrated proficiency in managing commercial, design, financial, and project aspects of multi-disciplinary contracts., • Excellent leadership, communication, and stakeholder management skills., • Strong problem-solving and decision-making abilities with high attention to detail., • Ability to travel to project sites as required and work flexibly to meet project demands., • Highly self-motivated, organised, and deadline-focused., • Committed to delivering a high-quality, professional service., • Capable of building and maintaining effective working relationships. Benefits • Competitive salary based on skills and experience, • Performance-linked bonus scheme, • Company car scheme or monthly car allowance, • Contributory pension scheme (up to 10% employer contribution), • Development and training opportunities, • Private medical insurance, • Life assurance, • Employee Assistance Programme and Wellness Portal, • Discounted gym membership, • Cycle scheme and employee discounts platform

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Senior Quantity Surveyor About Us Group Metropolitan was founded in 1985 as an electrical contractor carrying out small moves and changes projects for a select few clients. Over the past 35 years, we have grown into a turnkey Principal Contractor offering in-house tradespeople, with a projected turnover of £85m. This has been achieved by working collaboratively with our clients to understand their needs and become an extension of their business,’ expanding our service offerings and geography to meet the expectations required. Whilst the business has seen organic growth over the years, our core values of Safety, Quality, Integrity and People, remain the same. Group Metropolitan is an equal opportunities employer committed to fostering a supportive and inclusive workplace. We value dedication, innovation, and teamwork, and we strive to provide an environment where all employees can thrive. About the role: The role of a Senior Quantity Surveyor at Group Metropolitan Ltd holds significant importance and comes with a well-defined set of duties aimed at ensuring the projects are completed on time, within budget and to a high standard of quality. The role will require close collaboration with numerous stakeholders throughout the project lifecycle, including but not limited to the following: designers both internal and external, architects, GML estimating department, key account leads, project operational teams both in house and client side, sub-contractors, manufacturers and specialist suppliers, client agents, commissioning teams and high-profile customers. The candidate will be a key contributor from conception, through the design stages, managing all commercial aspects relating to delivery and ensuring that each project is successfully handed over and closed out in a professional manner to the highest of standards. Type of contract: Permanent Department: Commercial Hours: 7am – 4pm Location: Canary Wharf / Site Based Salary: DOE Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of you line manager, then overtime payment will be applicable Roles & Responsibilities • Manage all commercial aspects of a project, ensuring risks are mitigated, profits are maximised and deadlines are met., • Review and negotiate contract terms, both upstream and downstream, to ensure GML’s interests are protected., • Fully understand client requirements, technical specifications, drawings and project requirements., • Review and query subcontractor submissions., • Chair meetings, drive outcomes, ensure the production of accurate records of discussions, actions and deadlines., • Liaise with designers, estimating and operational teams., • Understand design and project risks, identifying, managing and escalating risks where necessary., • Drive project programme, ensuring key milestones are maintained. Ability to foresee potential points of failure and react accordingly., • Prepare and present regular commercial reports including Cost Reports, Variation Logs and Cashflow Forecasts., • Price, submit and substantiate variations., • Manage subcontractor accounts., • Ensure adherence to contractual obligations, highlighting risks and liaising with other internal stakeholders where necessary., • Build and maintain good relationships with the client, suppliers and design consultants. Possess the ability to be assertive where required., • Willingness to learn and adapt to new ways of working. Requirements • Experience managing multi-million pound projects from conception to final account agreement., • Strong understanding of M&E installations., • Good knowledge of standard form contracts (particularly JCT)., • Experience drafting and submitting contractual documentation (Notice of Delay, EoT)., • Knowledge of RIBA stages and requirements., • Professional demeanour, client facing and with a keen focus on customer care in all instances., • Ability to remain calm and solve problems under pressure., • Excellent attention to detail., • Confident, effective communicator., • Able to make sound decisions while assessing potential impacts to multiple entities both up and downstream., • Ability to prioritise tasks when working to strict deadlines across multiple projects., • Strong negotiation skills., • A UK Driving Licence., • Eligibility to work in the UK. Benefits: • Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme., • Private Healthcare., • Private Dental Insurance., • Life Insurance., • Pension Scheme., • Length of Service reward scheme., • Tradepoint discount scheme., • Private Financial Advice.

Company Description Our client, based in the City of London, is a specialist clothing agent supplying their customers multi product from baby to adult. They have been established for many years and successfully supply many high street retailers. Their aim is to provide a comprehensive service ranging from design to delivery. Role Description This is a full-time role for a Clothing Technologist, based in London. The Clothing Technologist will oversee garment construction, evaluate quality control processes, participate in fittings, and work collaboratively to ensure product excellence. The role includes :- • Reporting to the Technical Manager and working alongside the Account Managers and Designers., • Risk assessment of all confirmed orders in line with customer and European standards, • Work closely with the Designer in creating development specs and advising any safety issues., • Managing the fit process from Initial samples through to production, making sure they meet the customers standards, • Arranging and attending fit meetings with the customers, conducting these over VC or face to face, • Maintaining and updating accurate customer records and critical paths, • Working closely with the factories ensuring accurate and concise comments are communicated and followed throughout., • Clear communication with the customer and factories, following up queries., • Understanding the customer testing process. Setting up TRF’s and submitting information through their online platforms., • Test report analysis and submission to customers and an understanding of fabric performance requirements, • Managing the critical path to ensure on time deliveries, • Checking daily for inspection reports and advising factories how to proceed, • Checking Gold Seal samples, gathering relevant documents/certificates and approving in time for shipments Qualifications • Childrenswear experience preferable, • Strong knowledge of Garment Construction and Fitting processes, • Ability to perform thorough Quality Control checks and maintain industry standards, • Experience in working with Textiles, including material properties and fabric selection, • Excellent Communication skills for collaboration across teams and suppliers, • Attention to detail, problem-solving abilities, and proficiency in relevant software tools, • Degree or diploma in Textile Technology, Fashion Technology, or a related field is preferred, • Previous experience in a similar role within the fashion or textile manufacturing industry is a plus

Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for a Customer Service Manager. The organisation is known for fostering a culture of continuous improvement, where employees are encouraged to learn, adapt and take ownership of change. This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. You'll lead a customer service team responsible for processing orders accurately and on time, whilst managing complex logistics and supply chain relationships. Responsibilities • Oversee day-to-day customer service team activity, ensuring orders are processed accurately, on time and in full, • Support the team with sales order processing when required, maintaining quality standards, • Investigate service issues with the planning team, escalate appropriately and keep customers informed, • Manage supply issues and closures proactively, engaging account managers for alignment, • Maximise EDI order processing usage and ensure its ongoing maintenance and accuracy, • Provide weekly and monthly service reporting for internal and customer requests, • Manage and code shortages within the ERP system for accurate reporting, • Build and maintain excellent relationships with the sales team, gathering feedback and challenging for support, • Drive continuous improvement by learning from mistakes and optimising processes internally, with the 3PL provider and customers, • Support and develop team members to drive performance improvement Requirements • Proven experience as a Customer Service Manager in FMCG for 3+ years, • High level of technical capability including ERP systems, product databases and EDI, • Proactive problem-solving approach with strong attention to detail, • Ability to work independently and prioritise tasks in a fast-paced environment, • Excellent communication, organisational and multitasking skills, both internally and externally, • Proven ability to lead a team, provide support, hold people accountable and drive results, • Forward-thinking mindset, able to manage multiple tasks whilst modernising and automating processes, • Experience managing customer service operations and 3PL relationships This is a hybrid role where you'll be expected to be in the office 3 days week in Central London Salary bracket is from £45,000 - £55,000 + bonus and benefits

Job Description: ROR Experience - 10-12 years Role Purpose The Product Owner - Record of Reference (RoR) will lead the definition and delivery of CLIENT's minimalistic core banking layer, acting as the authoritative system of record for key banking, client and transactional entities. This role is central to CLIENT's transformation agenda, owning the evaluation, proof-of-concept, selection and implementation of products and platforms that together form the RoR capability-while ensuring seamless integration with payments, FX, risk, compliance, finance and downstream platforms. The Product Owner will balance simplicity, regulatory robustness and scalability, ensuring CLIENT avoids heavyweight core replacement while enabling product and geographic growth. Key Responsibilities RoR Product Ownership & Strategy • Define the vision, scope and functional boundaries of CLIENT's Record of Reference platform in collaboration with CLIENT and in line with the principles laid out., • Own the product roadmap for a minimal core that serves as the system of record without duplicating downstream processing systems., • Lead structured product evaluations, RFPs and vendor assessments for RoR-related components (core, ledger, customer/static data, workflow)., • Own PoCs and pilots to validate functional fit, integration complexity, scalability and regulatory compliance., • Own end-to-end requirements from regulatory, operations, finance, payments and FX stakeholders., • Translate requirements into clear epics, stories and acceptance criteria., • Define golden sources for customer, account, product, limits and reference data., • Ensure strong data governance, lineage and auditability in line with regulatory expectations., • Own the integration model between the RoR and surrounding platforms (payments, FX, AML, finance, reporting, client channels)., • Ensure API-first, event-driven or service-oriented integration approaches are followed., • Embed regulatory requirements (UK PRA/FCA, audit, reporting, controls) into RoR design from day one., • Partner with Ops and Finance to ensure the RoR supports reconciliations, GL alignment, controls and operational reporting. Essential • Product Owner or Product Manager experience on core banking, ledger or system-of-record platforms within a regulated bank., • Experience in implementation of cloud/composable banking solutions for banks or equivalent would be desired., • Strong understanding of minimal core/composable banking architectures., • Proven experience running product evaluations, PoCs and vendor selections., • Experience working with wholesale, transaction banking or B2B-focused banks., • Exposure to payments, FX, finance, AML or reporting platforms and how they consume core/reference data., • A clearly defined, lightweight Record of Reference that is stable, auditable and scalable., • Reduced architectural complexity and duplication across CLIENT platforms., • Faster onboarding of new products, markets and partners., • Clean integrations that allow CLIENT to evolve payments, FX and channels independently of the core.

Account Manager – Middle East Location: UK or Europe based Travel: Middle East, typically once or twice per month OTE: £75,000–£80,000 An established UK-based manufacturer within the crane and lifting equipment sector is seeking an experienced Account Manager to manage and grow distributor and dealer relationships across the Middle East. This role focuses on developing existing business and expanding the current market foothold. You will take ownership of a well-established dealer network and an existing annual turnover of approximately £1.5–2 million, with responsibility for strengthening relationships and driving further growth across the region. The position requires regular travel to the Middle East and a strong understanding of how sales and account management operate within this market. The Role • Manage and develop established dealer and reseller relationships across the Middle East, including UAE, Saudi Arabia, Oman, and Bahrain, • Grow revenue across an existing £1.5–2m annual sales portfolio, • Act as the main commercial point of contact for regional partners, • Support dealers with product knowledge, commercial strategy, and customer engagement, • Identify and convert new opportunities through existing accounts and regional networks, • Work closely with internal engineering, sales, and aftersales teams to support customers effectively, • Attend customer meetings, site visits, and regional events as required, • Provide accurate forecasting, reporting, and market feedback, • Represent the business professionally across all markets Candidate Requirements Essential: • Proven experience working commercially in the Middle East, • Strong understanding of sales and account management practices specific to the region, • Willing and able to travel to the Middle East at least once per month, • Background in cranes, lifting equipment, heavy machinery, or industrial equipment, • Experience in sales or account management roles with revenue responsibility, • Strong commercial awareness and business acumen, • Confident engaging with distributors, senior stakeholders, and technical customers, • Able to work autonomously from a UK or European base Desirable: • Experience within crane aftersales, service, or technical sales environments, • Previous responsibility for dealer or distributor networks, • Understanding of capital equipment and aftermarket sales cycles, • Exposure to multi-country or international sales structures Package • £75,000–£80,000 OTE, • Competitive base salary with performance-related commission, • Regular international travel, • Long-term opportunity within a stable engineering-led organisation ONLY APPLICANTS WITH CURRENT ELIGIBILITY TO WORK IN THE UK/EUROPE NEED APPLY AS NO SPONSORSHIP IS ON OFFER FOR THIS ROLE

RSSB is now recruiting a Project Manager to join us on a permanent basis, supporting the successful delivery of a diverse portfolio of projects that make a real impact across the rail industry. As Project Manager, you will manage the design, development and delivery of different types of railway related projects in order to achieve the project objectives within specified constraints. The projects to be managed are predominantly standards change and research projects with values of up to approximately £250k. The Projects Directorate works with matrix management, so there is the opportunity to work on a wide range of projects across the wider Directorate. Based at our Fenchurch Avenue office, this role offers hybrid working, flexible core hours, and a commuting travel subsidy to support travel into our City of London office. The close date for this role is 13th March 2026 at 12pm GMT. Responsibilities Project Leadership: • Delivery of a wide range of standards change and research projects with project budgets of between approx. £25k and £350k as delegated by the Senior Project Manager or Programme Manager, in accordance with all relevant RSSB policies, processes and procedures., • Ensure that projects are delivered in accordance with all relevant RSSB policies, processes and procedures Deliver projects throughout the lifecycle in line with RSSB processes, and: • Ensure that project requirements are clearly defined, agreed and communicated., • Prepare and maintain schedules, taking account of dependencies and resource requirements., • Prepare and present timely project documentation for budget authorisation and stage gates., • Identify and monitor project risks, opportunities and issues, taking account of lessons learned., • Ensure project outputs meet stakeholder requirements and are fit for purpose., • Monitor project progress against plan for agreed project performance indicators., • Manage the contracts and supplier relationships for externally delivered projects., • Manage internal and external stakeholders, taking account of their levels of influence and particular interests, to support the achievement of project objectives and the realisation of benefits, and secure an appropriate level of feedback to facilitate continuous improvement., • Support the Senior Project Manager, Programme Manager and Portfolio Head to continuously improve project processes and share best practice, through proactive participation in Projects Directorate initiatives. Essential: • A recognised project management qualification such as APM Project Fundamentals (PFQ) or equivalent experience., • Experience of managing the successful delivery of projects, with attention to detail and accuracy in all work., • Experience of effective stakeholder and supplier management, with effective presentation, facilitation and chairing skills for stakeholder meetings., • Competent in the use of Microsoft Project, Excel, Word and PowerPoint., • A commitment to RSSB’s values and customer service., • Communicate effectively and share thoughts and ideas through methods appropriate to the audience., • Adapt and respond effectively when embracing new opportunities, change and in navigating uncertainty., • Actively contribute as part of a team and work towards achieving team goals and outcomes., • Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities., • Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals., • Can work collaboratively within an evolving industry, gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert. Experience of managing research or standards change projects. Why Join RSSB? We value our people and offer a competitive benefits package, including: • 30 days annual leave (plus bank holidays), • Private medical and dental cover, • Flexible and hybrid working options, • Season ticket loan and travel subsidy, • Cycle to work scheme, • Volunteer leave, • Performance-related bonus, • Pension scheme, • Learning and development opportunities Apply now and help us shape the future of railway standards. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing ___ Find out more about Diversity and Inclusion at RSSB: ___ If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at ___ We understand the importance of work-life balance, and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Are you interested in a fast-paced role in the heart of our business? Our Major Risks Practice Division based out of London office are seeking an organised and technically minded Account Manager to join our brilliant team. Our Major Risks Practice Division are composed of strong Account Managers who take pride in providing the best possible service for our clients, all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for providing account servicing support for each of your accounts whilst maintaining profitability. This role will report directly to an MRP Team Leader and you will work with a number of Directors on the Accounts you support. Working alongside the wider team and our strong client base, this is an excellent opportunity to progress your career within the Gallagher business. How you'll make an impact • Handling the full life cycle of accounts management – from new business involvement to conversion and renewal to renewal., • Building positive relationships with clients to fully meet and understand their needs., • Providing support to assigned accounts within cross multiple trades and industries across many different classes of insurance., • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent., • Larger commercial to corporate insurance cross class experience is desirable., • Worked to targets within a regulated, measurable framework and achieved SLA’s., • Risk aware in handling customer information. Able to recognise potential risk and seek advice when required., • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information., • Highly accurate with a strong attention to detail, using initiative when assisting team members., • Fully proficient in Acturis. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Manager Leading FM Service Provider Central London - up to 80K. They are looking for an individual from a strong technicalbackground who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance teams. The role will also be report

As an Account Manager, your role will be two-fold, providing great customer service to and driving business with their existing motor dealer accounts and actively canvassing and acquiring new business from target dealer accounts in your designated territory as well. Account Manager - Your Patch is :

Sale Account Manager Daventry £23,809.50-£27,000 DOE We have teamed up to help support a well- established and growing business based in Daventry. We are on the lookout for an experienced Sales Account Manager who has a passion for motorsport, to become a part of our clients family-run business. Our client is a specialist in the metal and plastic industry and is now looking for someone to bring into the team to help support their growing business. This is great opportunity for someone who has previous experience in customer service, administration or account management who would like to join a company who believes in progression. Please note that this role may involve some manual handling of metal tubes, bars, and sheets. Work Hours: Monday to Friday- 08:30-17:00 (1 Hour Lunch) Key Responsibilities: Handling customers enquires via email and telephone Preparing and issuing customer quotations Creating purchase orders for stock and back-to-back orders Liaising with sales and warehouse team to ensure timely order dispatch Accurately checking and referencing incoming and outgoing documentations Key Requirements: Strong verbal and written communication skills Previous sales, administration or customer service background High attention to detail Ability to work effectively as part of a team Willingness to learn Excellent computer literacy No cold calling Benefit: Company Events Company Pension Free Parking on-site parking Work from home- Flexible CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors TPBN1_UKTJ

Adeva Partners delivers training to banks, investors, fund managers, and regulators worldwide. Our programs blend digital learning with trainer-led tutorials to create an interactive and effective learning experience. We are seeking a dedicated Program Manager to oversee all aspects of program delivery, working closely with clients, trainers, and our support team to ensure a seamless learning experience. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Job Summary As a Program Manager, you will play a key role in ensuring the smooth delivery of our training programs to clients assigned to you. Working closely with colleagues in the support team and our expert trainers, you will manage all aspects of program delivery, from early-stage discussions and logistical planning through to delivery support and post-program evaluation. You will also build strong relationships with clients and participants, guiding them through their learning journey and providing excellent customer service. Your strong organizational skills, keen attention to detail, and commitment to program delivery will be essential in managing multiple training programs effectively. Beyond program management, you will act as a virtual platform producer, supporting trainers in delivering interactive online learning sessions via Webex, Zoom, and Teams. Occasionally, you may be required to attend face-to-face meetings and support onsite training. Working Hours: 9:00 AM - 5:30 PM with flexibility required to accommodate global clients, including some early morning and evening work. Key Responsibilities Program Management Oversee the daily logistics, administration, and client support for assigned training programs, including: • Client Logistics: Serve as the main point of contact for clients, ensuring smooth program logistics, confirming processes, preparing Statements of Work (SOWs), monitor purchase orders, and coordinating invoicing with the Accounts team, • Participant Logistics: Onboard participants to virtual programs, manage LMS enrolment, and provide ongoing assistance. Ensure participants receive all necessary communications and invitations in preparation for the training, • Program mobilization: Co-ordinating with trainers, digital learning and development teams to build and maintain programs, including continuous improvements, annual updates and associated internal activities and/or projects, • Update and review internal processes and make improvements as necessary, • Run client meetings, ensuring meetings are followed up with detailed minutes and action points., • Address challenges promptly and implement solutions to enhance service delivery and client satisfaction., • Assist with creating high-quality client-facing materials (presentations, discussion papers and annual reviews), • Co-ordinate key commercial processes, such as scheduling and annual order forms, • Provide technical assistance to trainers and participants, troubleshooting audio, connection, and IT setup issues, • Support trainers in their preparations for the webinar/virtual tutorial, • Facilitate interactive tools such as breakout rooms, whiteboards, role-playing activities, polls, chat conversations, and Q&A sessions, • Monitor participation and assist with client reporting such as attendance tracking, • Coordinate and track internal processes for course delivery, • Maintain and update the internal CRM system with course details and participant data, • Contribute to additional projects, such as marketing initiatives, client communications, and data management Essential(E) / Desired (D) • 2+ year experience in a client-facing role (E), • Confident and fully competent with IT/use of Microsoft packages incl. advanced PowerPoint skills (E), • Strong attention to detail; always striving for high quality and continuous improvement (E), • Ability to work remotely(E), • Flexible and adaptable approach(E), • Strong project management skills(E), • Experience with platform applications such as Zoom and Webex (E), • Ability to work independently and to problem solve (E), • Excellent written and verbal communication skills in a business-to-business environment (E), • Experience and knowledge of LMS and CRM systems and best practice approaches (D)

Account Manager Redruth, Cornwall | Full-Time | £27,000 - £32,000 Our client is Cornwall-based IT managed service provider with over 20 years of experience helping organisations of every size, from local start-ups to multinationals, get the most from their technology. As a Cisco Premier Partner, Microsoft Solutions Partner, and Google Workspace Partner, they are trusted by clients across multiple sectors. As they continue to grow, they are looking for an Account Manager to help them deliver the kind of service their clients have come to rely on. This isn't a hard-sell, cold-calling role. It's about building genuine relationships, understanding what your clients need, making sure they get it, and spotting opportunities to help them more. If you're the kind of person who takes pride in following through and gets satisfaction from a problem well-solved, you'll fit in here. What You'll Be Doing Day to day, you'll be the main point of contact for a portfolio of clients - handling queries, processing quotes and orders, and making sure everything runs smoothly. More specifically: Providing pre- and post-sales support to clients, working alongside our client's technical team to make sure customers get the right solution and a seamless experience. Growing existing accounts and onboarding new clients - not through pressure, but by genuinely understanding their needs and demonstrating value. Coordinating across internal teams (technical support, admin, management) to resolve issues and meet service level agreements. Maintaining our client's CRM system - keeping customer accounts, contracts, and records accurate and up to date. Liaising with third-party suppliers when needed to resolve client issues promptly. What Our Client Is Looking For They care more about the right mindset than a perfect CV. You'll need: Strong communication and interpersonal skills - you're comfortable on the phone, clear in writing, and good at building rapport. A proactive, self-motivated approach - you spot things before they become problems and follow up without being chased. Good judgement under pressure - you can prioritise competing demands and make sensible decisions in a fast-paced environment. Attention to detail and a methodical approach to your work. Solid time management - you can keep multiple clients and tasks moving simultaneously. It would also be great (but not essential) if you have: Experience in an account management or sales support role. Some exposure to or genuine interest in IT - Whether through a previous role, self-directed learning, or just being the person everyone asks for tech help. This doesn't need to be in an account management capacity. Previous experience working within an MSP would be a distinct advantage. Familiarity with cloud software, systems, or IT security. What Our Client Offers: £27,000 - £32,000 per annum depending on experience. Full-time role. A structured training plan and genuine investment in your professional development. A supportive team environment at a company that's been doing this successfully since 2004. Sound like you Our client would love to hear from you. TPBN1_UKTJ

Junior Business Development Executive Location: Grimsby Salary: £28,000-£31,000 per year Contract Type: Full-time, Permanent, Graduate Why choose us Competitive salary (£28,000-£31,000) Commission structure and profit share when promoted to Senior Sales Opportunity to grow within an established, ambitious and expanding seafood business Mentoring from an experienced Senior Sales Executive Hands-on exposure to the full commercial function A supportive, family-business culture that genuinely values its people Full scope to target UK and global markets Work closely with senior leadership to support your development Brand new office opening in the summer A modern, forward-thinking, fast-growing business environment Casual dress Company pension Cycle to work scheme Employee discount Free parking & on-site parking Health & wellbeing programme We are an independent, family-owned business with over two decades of heritage in Grimsby. We're proud of our modern, forward-thinking approach, our commitment to quality, and the long-standing relationships we've built across the industry. As we continue to grow, we're looking for a motivated Junior Business Development Executive to join our commercial team and help drive the next chapter of our success. This is an exciting opportunity for someone at the start of their sales career who wants to learn, grow and make a real impact in the seafood and food manufacturing sector. What You'll Be Doing In this varied, hands-on commercial role, you will: Follow up inbound enquiries, warm leads and customer requests quickly and professionally Maintain regular contact with existing customers to support retention and spot opportunities Support the Senior Sales Executive with pipeline management and account development Assist with preparing proposals, presentations and meeting materials Attend selected customer visits alongside the Senior Sales Executive Play an active role in marketing activities and support new product development Represent JCS Fish at trade shows, building relationships and raising our brand profile Record and track all customer interactions in our CRM system Keep customer data up to date to ensure a high-quality database Work closely with the Director and Sales Manager to support your development and progression About You Essential Excellent customer service and communication skills Confident and professional via phone and email Highly organised with strong attention to detail Comfortable using digital tools and platforms Desirable Experience in sales support, customer service, or business development Familiarity with CRM systems Interest in marketing, branding or social media Exposure to seafood, FMCG, or food manufacturing environments This is more than a junior role, it's a chance to build a long-term commercial career in a supportive environment where your ideas matter, your development is prioritised, and your progression is genuinely achievable. You'll gain exposure to real accounts, real customers, and real responsibilities from day one. If you're proactive, curious, and eager to learn, this is the perfect springboard into sales within the fast-paced food sector. Apply Today Please apply with your CV and a short covering letter explaining your interest in the role and why you're drawn to this role!. TPBN1_UKTJ

The successful Client Account Manager will be the first point of contact for clients, ensuring that excellent customer service is always provided, clients are full. Job Description Do you have a background working within a Building Services, M&E or FM environment? If so, I have a fantastic office-ba

Indoor Account Manager (Internally based 5 days a week out of TW4).Working for a prestigious same-day logistics company.Ideal candidate would be someone experienced working in a service led industry.Responsibilities for the Indoor Account Manager.Manage and grow a portfolio of existing customer acco

The Team Lead, EMEA Customer Operations will support the Client & Account Services Manager, EMEA & APAC in the delivery of a central first-line Client Service and Operational Support to our EMEA clients. Additionally, the Lead will focus on trading system functionalities, global trading protocols, c

Account Exec / Customer Success Manager - Finance Aviation Sector. As a Account Exec / Customer Success Manager you’ll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. The Rol

Your role will be centred around speaking with potential customers, building relationships, providing an excellent customer service with a consultative approach and delivering a first class customer experience. We are currently recruiting for an Account Manager to join an industry leader in London.

Purpose of the Role The Calibration Technician plays a key role in delivering high-quality calibration and instrumentation support within a regulated, mission-critical environment. During the initial project phase, the role will focus on supporting the principal contractor in developing site documentation and establishing calibration and instrumentation processes in line with client requirements. Once the site becomes fully operational, the position will transition into a steady-state role with responsibility for: Day-to-day calibration service delivery Maintenance and control of critical test equipment Coordination of third-party calibration providers Ensuring system accuracy, availability, and regulatory compliance Key Responsibilities Calibration & Instrumentation Services Deliver comprehensive calibration services for control and instrumentation systems across the site Carry out Planned Preventative Maintenance (PPM) and client-requested calibration activities Diagnose faults on field instrumentation, implementing corrective and remedial works as required Procedures, Planning & Maintenance Develop, implement, and maintain site calibration procedures and maintenance strategies Define, manage, and review equipment tolerances for plant and process systems Identify test equipment requirements and ensure appropriate workspace provisions for calibration activities Maximise plant and equipment availability through effective planned maintenance regimes Technical & Project Support Provide technical expertise to support projects, commissioning activities, and system handovers Lead Root Cause Analysis (RCA) and A3 investigations, producing structured and actionable reports Initiate and receive Permits to Work in accordance with site procedures and safety requirements Asset, Spares & Supplier Management Identify spare parts requirements, raise purchase requests, and manage stock levels appropriately Coordinate dispatch and return of test equipment to third-party calibration suppliers in line with CMMS schedules Ensure all work orders are completed within contractual performance metrics and agreed timescales Collaboration & Operational Support Work closely with the Systems Manager and site management team to support operational objectives Provide cross-team and cross-account technical support when required Accountabilities Reporting to: Systems Manager Key Interfaces: Site Management Team Direct Reports: None Budget Responsibility: None (financial awareness required) Person Specification Education Good general education with strong written and spoken English Basic mathematical competency Training & Qualifications Completed formal apprenticeship in Calibration and Instrumentation HNC/HND (or equivalent) in a relevant engineering discipline cGxP training (current Good Practice standards within regulated environments) Experience (Essential) Minimum three years’ experience in calibration and maintenance within a regulated industry (e.g., pharmaceutical, food processing, laboratory environments) Proven experience developing, writing, and maintaining calibration procedures Skills & Aptitudes Strong verbal and written communication skills High level of IT literacy, including experience with CMMS platforms Structured and methodical approach to fault-finding and technical documentation Personal Attributes Customer-focused with a commitment to high standards of service delivery Calm under pressure, able to make sound decisions in demanding environments Physically fit and capable of using vertical access equipment Comfortable working at height, including roof access where required Team-oriented, collaborative, and professional in approach

Area Hire Manager (Plant Equipment / Construction) £40,000 - £45,000 + £60k OTE + Uncapped Commission + Company Vehicle + Training + Progression + Enhanced Holidays + Tech Package West Midlands Are you a customer-focused sales professional looking to take full ownership of your own territory within a growing hire division, offering uncapped earning potential and the autonomy to run your area like your own business? On offer is an excellent opportunity to join a well-established, market-leading name in excavator attachments, working within their expanding Hire Division. This is a field-based position where you will spend the majority of your time visiting customers, identifying opportunities, and working closely with internal teams. You will play a key role in developing new and existing customers, driving revenue growth, and strengthening long-term partnerships across your region. This role would suit an Area Sales Manager, Hire Manager, or Business Development professional within plant service or construction who enjoys autonomy, relationship building, and driving commercial success. The Role: Manage your designated area within the Hire Division as if it were your own business * Develop new and existing customer relationships across the region * Conduct regular field visits, site meetings, and customer consultations * Work closely with internal sales, repairs, and logistics teams to close opportunities * Maintain CRM records and develop structured account growth plans * Attend monthly sales meetings and contribute to wider commercial strategy The Person: Customer-facing hire experience (plant / construction preferred but not essential) * Full UK Driving Licence * Able to commute to Coalville as required If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24033 Keywords: Area Hire Manager, Area Sales Manager, Plant Hire, Construction Sales, Excavator Attachments, Field Sales, Business Development, Territory Manager, Coalville, Leicestershire We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Technical Manager MEP - Inside M25 London - Hybrid with 3 days on site A great opportunity to work with a major blue chip organisation on Data Centre sites within the M25. We are looking for a HV SAP with previous Technical Management level experience with Data Centres, ideally on multiple sites with management experience. An Authorising Engineer would be a bonus. Purpose of the Job Due to continued growth, we are recruiting for a Technical Manager to join an established Data Centre portfolio with multiple sites. Successful candidates will have a proven track record in mechanical and electrical maintenance engineering and excellent interpersonal skills. You will be electrically qualified with a proven track record of operating in Data Centre Environments. Key Responsibilities The duties of this role will include: * Ensure that critical facilities within the Data Centres are operating to a high standard • Act as Senior Authorised Person for HV, • Undertake root cause analysis / post problem review of any technical faults, • Carry out scenario / best drill training with engineering staff, • Act as client interface to ensure customer satisfaction and understanding of technical systems and processes, • Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements., • To ensure timely planning and delivery of plant and System shutdowns and other long term contractually committed works to meet contract programmes., • Ensure all reactive repairs are undertaken safely and within appropriate time scales, • Liaise, audit and manage our sub-contractors including pricing and quoting of small works, • Working with the permit manager, ensure appropriate controls within the Permit to Work systems., • Ensure that suitable spares and materials are available to carry out maintenance of the plant and assets., • Ensure that comprehensive maintenance records are kept., • Support the Account Manager to ensure all Statutory Compliance with and record keeping for Quality Management System., • Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices, • Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating procedures., • Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required TPBN1_UKTJ

Native ApartHotels, brought to you by Native by Numa, are vibrant home-away-from-home hubs designed for energetic travellers, curious families, work trippers, one-nighters. We help our guests plug into cities and communities, offering a seamless blend of the comfort of a hotel with the freedom of an apartment, ensuring a dynamic stay, and an equally dynamic workplace! Want to be part of the team? We are seeking an experienced Leasing Manager professional from a Leasing or Property Management background. This role is designed to bridge excellent customer experience with legislative compliance. You will be the internal expert, ensuring our portfolio remains compliant, leading the transition and implementation of all requirements following the Renters Rights Bill and managing the complexities of local council selective licensing, where relevant. In addition, as a Leasing Manager you will support the team on achieving budgeted occupancy, revenue targets through leasing our portfolio to residential tenants. You will be required to ensure that all customer liaison is completed in a timely manner, all leads are followed up and responded to. This role will report directly to the Operations Manager for the Dorrington portfolio at Native Places and will work closely with the Housekeeping and Facilities teams, to support the on- site operational functions of the property, providing feedback on cleanliness levels, maintenance requirements and general smooth running of the day-to-day operation via the property management system. Exceptional understanding of the properties within the Dorrington collection, the individual nuances of each property on in-house customers, service delivery and community engagement initiatives that support the success of each property. The position operates on a five day working week, usually Monday-Friday, from 9 am to 5 pm. The work location will alternate between properties. The role requires some flexibility on work schedule, occasionally requiring shifts on evenings, weekends, and/or public holidays, depending on the operational needs of the business. Experience: A minimum of 2 years experience as a leasing professional or property manager in a build-to-rent sector. Experience in applying for selective licences or HMO licences and fully versed in the Renters Rights Act legislation. Excellent communication skills: both verbal and written. High energy, self-motivator, and a team player. IT skills including MS Word, Excel & Outlook Proven experience in leasing, sales or marketing that demonstrates customer service background. Proficiency in executing sales skills such as lead generation through to leasing and closing Able to innovate and a flexible approach. Proficiency in management of social media account ARLA qualified (preferred) Skills & Abilities Ability to always keep sensitive information highly confidential A can-do approach, Be well organised and confident. Job Type: Full-time Work Location: In person As well as being able to call yourself a Native heres some of the other great benefits of working with us; Employee discount on Native and Numa stays 6 days Company Sick Pay / year Number of Holidays increasing with years of service (1 day per year) Birthday Holiday Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. TPBN1_UKCT

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who we are looking for With over 40 of the world's top wealth managers as customers and over $3 trillion in wealth related assets on the CR IMS, Charles River is a leading provider of investment technology for wealth managers, providing portfolio management, trading, compliance capabilities, and manager / sponsor connectivity. The company's SaaS-based, leading edge technology platform has been well received and the firm is seeing a number of significant uptake from existing customers as well as attracting new named customers who see it as the best in class. CRD Wealth is seeking to recruit a Sales Representative to cover Europe to both grow the client base (net new business) and extend the footprint within existing clients in the region. For existing customers, the company has a Client Management team, whose primary role is to execute on a tactical operating plan and address day to day issues. This will enable you, the Sales Manager to focus on understanding the customer's strategy and business to create and execute on a plan that results in deployment of Charles Rivers' solutions to address the customer's strategic business objectives. What you will be responsible for A mix of New Business Sales and existing customer Account Management The entire sales and account management process from inception. This includes research, identification and 'upselling' CRD modules and services into existing customer accounts, prospecting, relationship building, negotiation and contract closure, adopting a consultative/solution sales methodology. The primary objectives are comprehensive market penetration through growth of the CRD customer base and customer retention through driving add-on modules and services (lead by SaaS) sales and extending the usage of the application. Systematic prospecting and lead generation across the Wealth Segment in Europe, covering decision makers across the prospect/client organization Selling the value proposition around a comprehensive SaaS solution to new and existing wealth customers Consultative and strategic management of the entire sales process- organizing and running presentations/workshops, owning and contribution to RFI/P and tender process, solution demos/pilots, commercial proposals and presentations. Working throughout prospective customer organization to understand the organization, the players, decisions makers, build high level relationships, clearly understand business and technical requirements and prescribe commensurate messaging and value proposition. Clear articulation of CRD advantages to best position CRD as a strategic partner and ultimately close business. Working through objections, pricing and contract issues to close deals Working with CRD Client Managers to leverage penetration within existing CRD customer accounts. Working closely with teams across State Street to jointly position the value proposition of our combined technology and services Development of relationships with key industry partners including consultants and complementary service providers to broaden CRD's reputation and ultimately leverage sales opportunities. What we value You must have an understanding and application of strategic selling, solution selling (e.g. Miller Heiman, SPIN, etc) and demonstrated success against quota in a highly competitive environment. You will have a record of overachievement against targets. Knowledge and experience selling solutions, enterprise software and large consulting projects to the financial services industry preferably in investment or Wealth management (buy-side) You will have proven experience of developing accounts and relationships from "one of many" to key trusted advisor status Education & Preferred Qualifications University degree preferably in a technology or finance discipline is essential. Additional requirements A keen awareness of the political dynamics within the customer base Experience of growing existing accounts - some active and others spending money but not fully committed. Experience selling complex systems which require the sales person to really understand the solution in detail and not superficially. Ability to understand key concepts, observations and articulate CRD and the CRIMS value proposition. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients. Work, Live and Grow . We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility . We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Customer Account Manager - InsuranceNear Tiverton | £25,000-£30,000 DOE | Hybrid (2 days WFH after training) | PermanentIntroductionAcorn by Synergie is recruiting on behalf of a well-established insurance business near Tiverton for a Customer Account Manager to join their longstanding and support

Key Responsibilities Handling inbound and outbound customer calls to resolve payment arrears Negotiating repayment arrangements in line with customer needs and company processes Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers Making appropriate deci

Customer Service & Networks Asset Manager. Customer Service & Networks Asset Manager. You'll play a key role in preventing pollution and flooding, managing follow-up work, and ensuring we deliver a reliable and efficient service for our customers.

A leading Machinery manufacturer in the Lancashire area are looking for a talented Customer Service Manager to join their team. You will be responsible for preparing and managing spare parts quotations, order acknowledgements and customer delivery commitments, supporting budgets, sales proposals and

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

In this role, you will develop and manage commercial strategies for target accounts while maintaining strong relationships and ensuring customer satisfaction. A global leader in energy management is seeking a Client Manager in the United Kingdom.

Attend customer meetings with equipment field sales teams to promote service contracts and help close sales on service products. Accountable for customer retention of existing service contracts. Our Services teams are obsessed with user satisfaction, always aiming to provide the best fitness experie

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will forge relationships with your customers and account teams, develop a d

You are expected to successfully prospect accounts for new business, sustain an existing territory, and work with colleagues on account strategy. Establish productive, professional relationships with key personnel in all customer accounts Maintaining accurate data and forecasts within the Salesforce