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The Role Our client, a large Managed Service Provider, is looking for an experienced Account Manager to drive revenue growth within a defined customer base, selling a full portfolio of IT services. You’ll take ownership of a key account, developing long-term relationships while identifying and delivering new business opportunities.What’s in it for you? • Competitive base salary + OTE + car allowance/company car, • Comprehensive benefits package + flexible benefits scheme, • Hybrid working model, • Career development and ongoing learning opportunities, • Opportunity to join a large and renowned IT company, • Inclusive, collaborative culture with strong internal supportResponsibilities, • Develop and grow revenue and margin within an assigned account, • Identify and qualify new sales opportunities aligned to customer strategy, • Build and execute account plans to maximise growth, • Lead and coordinate external partners on sales opportunities, • Strengthen relationships with customers, vendors, and partners, • Work closely with solution specialists to deliver tailored propositions, • Maintain accurate pipeline management, forecasting, and CRM data, • Drive a balanced mix of product and services salesCandidate Requirements, • Experience selling IT consulting, professional, or managed services and solutions, • Track record of delivering growth within defined accounts, • Strong commercial acumen and negotiation skills, • Ability to engage and influence stakeholders up to CxO level, • Strong understanding of aligning technology solutions to business outcomes

Account Manager Location: Remote / Hybrid (on-site travel when required) Salary: £26,000 – £30,000 per annum + performance-related bonus About the Opportunity CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions. Key Responsibilities • Manage and develop a portfolio of existing customer accounts, • Build and maintain strong long-term client relationships, • Lead renewal conversations and support customer retention, • Identify opportunities for account growth through upselling and cross-selling, • Work closely with internal teams to ensure smooth service delivery, • Conduct regular customer reviews and account check-ins, • Maintain accurate account records and forecasting information, • Respond proactively to customer feedback and resolve issues effectively Essential Skills & Experience • Previous experience in an account management, customer-facing, or commercial role, • Strong communication and relationship-building skills, • Commercial mindset with an interest in business growth, • Highly organised with strong attention to detail, • Ability to manage multiple priorities effectively, • Professional and confident approach when working with customers Desirable Experience • Experience within a services, consultancy, or project-led environment, • Exposure to renewals, retention, or customer growth activities, • Experience working alongside delivery or project teams What’s on Offer • Performance-related bonus scheme, • Career progression and development opportunities, • Exposure to account management, customer success, and commercial strategy, • Supportive and collaborative working culture Apply Now If you’re looking to develop your career within a fast-paced and growing environment, we’d love to hear from you. Please submit your CV to apply.

Head of Product / Head of Digital Product / Senior Product Manager / Product Lead / Lead Product Manager £750 per day, inside IR35/Umbrella engagement and 2-3 days per week on site in London. Transactional communications platform Scope: We've partnered with a well known brand who are looking for a Head of Product / Senior Product Manager to drive the delivery of a enterprise-wide transactional communications platform This platform will underpin all customer communications triggered by transactions and events - including order confirmations, delivery updates, returns, account notifications, and service communications across email, SMS, push, and in-app channels. You will be responsible for defining the product vision, roadmap, and operating model, ensuring the platform is scalable, reliable, and capable of delivering personalised, real-time communications at scale. Overview of the role: Product Strategy & Vision • Help shape and deliver product / platform vision and strategy for the transactional communications platform, • Establish a clear roadmap aligned to customer experience goals, operational efficiency and commercial outcomes, • Drive a shift from a legacy platform to a new platform. Platform Ownership & Delivery • Lead the end-to-end delivery of a multi-channel transactional communications platform (email, SMS, push, in-app), • Ensure the platform supports high-volume, real-time communications, resilience and reliability at scale, • Partner with: Engineering & Architecture teams , CRM / Marketing teams, Data & Analytics, • Customer Experience & Operations, • Drive improvements in customer communications experience, including timeliness, relevance and clarity, • Enable personalisation and dynamic content within transactional messaging, • Ensure consistency across all customer touchpoints Skills & Experience Essential: • Proven experience as a Senior Product Manager/ Head of Product / Senior Product Leader, • Experience delivering platform products, ideally in:, • Transactional communications, • CRM, • Customer engagement, • Ideally have a strong understanding of multi-channel messaging platforms, APIs and integrations, • Experience working with cross functional teams, • Significant stakeholder management experience including experience working with stakeholders in Europe Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

HCA Sites Manager London Area | Hybrid with UK Travel | Monday to Friday | 37.5 Hours Are you an experienced Clinical Engineering leader ready to take ownership of multi-site operations in a patient-critical environment? This is your opportunity to play a pivotal role in delivering safe, compliant and high-performing medical equipment services across HCA sites. Purpose Of The Role The role requires an Equipment Management Professional to deliver Clinical Engineering support across HCA sites nationally, ensuring the safe, effective and compliant management of medical equipment. The post holder will lead and manage Service Managers, Engineers and onsite administrators to meet contractual SLA requirements and maintain high standards of service delivery. They will be responsible for driving continuous improvement and for the development and implementation of policies, processes, clinical governance frameworks and quality systems. Must Have Experience & Skills • Proven experience as a Clinical Engineering leader, • Strong knowledge of medical equipment and its application within patient-critical environments, • A successful track record of managing multidisciplinary teams, • Experience delivering services across multiple sites, • Strong experience developing and implementing policies, processes, and quality systems, • Excellent communication and stakeholder engagement skills, • Strong commercial awareness and understanding of service delivery performance, • The ability to lead proactively with accountability and professionalism, • A passion for motivating teams and driving continuous improvement, • The confidence to perform effectively within a fast-paced healthcare environment, • Overall management and performance of the team in delivering safe and effective clinical services., • Achieving required KPI targets in line with customer SLA arrangements., • Leading the development and implementation of policies, processes and quality systems relating to medical devices., • Reviewing and updating existing procedures and developing a robust system for all aspects of clinical equipment management., • Line management and supervision of the team, including setting objectives, conducting appraisals, planning work schedules and providing mentoring and support, with full backing from the Operations Manager., • Ensuring good practice in equipment management, including planned and reactive maintenance, asset lifecycle management and service contract monitoring., • Recruiting, inducting, developing and supporting staff to achieve high levels of productivity., • Working with and supporting the Operations Manager to exceed contract KPIs and ensure customer satisfaction., • Supporting customers as required to minimise disruption to hospital operations., • Building long-term relationships with customers, subcontractors and staff to ensure responsiveness and support., • Leading on customer escalations and ensuring complaints are dealt with promptly., • Working alongside contract and account managers to ensure customer requests are met., • Supervising and taking responsibility for the investigation of incidents involving medical devices., • Acting as the lead point of contact with MHRA, CQC, Health & Safety and other regulators, and implementing procedures to ensure compliance., • Conducting audits of clinical equipment, database content and record accuracy., • Uncontrolled when printed, ensure you have the current version before using this document., • Travelling to sites as required to support team engagement and customer relationships., • Undertaking any other duties that support the smooth operation and delivery of the service., • Contributing to the development of annual operating budgets for assigned contracts and monitoring performance against budget., • Degree in Management or equivalent experience, • Managerial experience (>5 years), • Biomedical experience (>10 years), • Membership of RCT or IPEM (Desirable), • Experience with medical device management theory and policies, • Customer focussed, confident meeting senior customer management, • Computer literate (Windows) to include Microsoft Office, • Excellent Influencing and negotiation skills, • Strong interpersonal & communication skills, • Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding, • Able to work as part of a team or alone, • Able to work to a deadline on various projects, • Exceptional levels of personal responsibility, • Strong aptitude for dealing with ambiguity, maturity, resilience and the ability to stay calm under pressure, • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes Apply now and take the next step in your Clinical Engineering leadership career. Contact Louise at 121 Personnel

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Sales Development Associate – Dutch speaking London, UK Interested in sales? Looking to fast-track your sales career? Then this might be for you! The role Is your launchpad into a fast‑paced sales career. In just a few months, you’ll build the foundation that prepares you to step into the Business Development Representative position—where you’ll receive continuing sales education, sharpen your prospecting skills, and gain more insight into the products and services the company offers. The next step is Account Manager. Most people spend around 3–4 months in the Sales Development Associate role before levelling up. Responsibilities: • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Learn about the company’s portfolio of offerings and how to articulate their value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use their sales engagement tools, their customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities the company to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support their internal and external customers., • Develop strong organizational skills and managing your daily activity to achieve defined performance metrics., • Other duties and activities as assigned. What they’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Motivation for learning the fundamentals of sales, • Fluency both spoken and written English and Dutch Language (C1 minimum) In the last 10 years the company has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Managed Services, Professional Services, new Hardware and new Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance Basic Salary: £30k-33k DOE

Account Manager/ New business N14 Office Based £28,000 - £34,000 Benefits comms Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities · Making and Taking calls pushing to bring in new business · Ordering and provisioning of products and services · Speaking to suppliers and dealing with support cases · Taking calls, submitting orders and logging faults · Preparing sales order forms and sending to client on DocuSign · Provide customer support throughout the order process, either by call or email · Filtering calls and dealing with any queries · Fault Reporting on all products and services · Day to day management of the Support email inbox · Calling existing clients to upgrade products and services by phone and email. · Account Manage existing clients · Upsell products and services to new and existing clients Skills & Experiences · Previous experience in a Account Management and Sales within the Telecoms sector · Strong organisational and problem-solving skills with exemplary attention to detail · Ability to work to deadlines and the ability to prioritise a busy workload · A positive and can-do attitude · Technically competent, particularly with MS Office suite · Able to develop and document procedures and systems · Ability to work under pressure. · Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.

Senior Relationship Manager (Intermediary)\n\nLocation: London\n Employment Type: Permanent | Full-Time\n Salary: Up to £70,000\n Working Pattern: Onsite - 5 days per week (no hybrid working)\n\nAbout the Role\n\nWe are seeking an experienced Senior Relationship Manager (Intermediary) to drive profitable growth across the Commercial and SME portfolio through a strong intermediary-led business model. This role is responsible for originating new business, managing existing intermediary relationships, and overseeing a diverse corporate credit portfolio while maintaining high standards of risk management, service delivery, and regulatory compliance.\n\nReporting to the Head of Islamic Banking & Intermediary Business, the successful candidate will play a key role in expanding intermediary partnerships, identifying early warning signals within portfolios, and maximising profitability through value-added solutions.\n\nKey Responsibilities\n\nRelationship Management & Business Development\n\nManage and grow relationships with commercial clients ranging from SME to Corporate.\n\nDevelop and maintain strong partnerships with intermediaries to generate new business opportunities.\n\nDrive revenue, asset growth, and cross-selling opportunities across commercial, FI, and private banking products.\n\nExecute a structured calling and meeting programme to identify customer needs and deliver tailored solutions.\n\nCorporate Portfolio & Credit Management\n\nManage a portfolio of corporate credit accounts with varying turnover and exposure levels.\n\nPrepare and review credit proposals, including detailed balance sheet, income statement, and cash flow analysis.\n\nMonitor account performance, payment behaviour, and portfolio health.\n\nConduct regular client visits to strengthen relationships and enhance account profitability.\n\nMonitoring, Reporting & Documentation\n\nEnsure facility documentation and account records remain accurate and up to date.\n\nMonitor credit utilisation, business volumes, TR maturities, and PAD retirements.\n\nProvide regular MIS and performance updates to senior management.\n\nRemedial & Risk Management\n\nIdentify early warning indicators and proactively escalate concerns.\n\nFollow up on overdue accounts and coordinate transfer to Recovery where required.\n\nProvide full documentation and ongoing support to recovery teams.\n\nTeam Development & Leadership\n\nAdvise and guide Assistant Relationship Managers on routine and complex matters.\n\nLine-manage junior support staff and Relationship Support Officers where applicable.\n\nSupport team development through coaching, feedback, and performance management.\n\nCustomer Service & Stakeholder Engagement\n\nAct as a key point of contact for intermediaries and clients, ensuring timely and effective responses.\n\nHandle complex customer queries and complaints professionally.\n\nEnsure customer data accuracy and compliance with internal procedures.\n\nRepresent the organisation positively with clients, intermediaries, and internal stakeholders.\n\nProjects & Continuous Improvement\n\nContribute to special projects and initiatives as assigned.\n\nIdentify process gaps and recommend improvements to enhance efficiency and control.\n\nParticipate actively in team meetings, training, and professional development.\n\nRegulatory & Conduct Responsibilities\n\nComply with all FCA and PRA Conduct Rules and Certification Regime requirements.\n\nAct with integrity, skill, care, and diligence at all times.\n\nEnsure effective control, compliance, and oversight within areas of responsibility.\n\nPromote fair customer outcomes and sound market conduct.\n\nExperience & Qualifications\n\nMinimum 5 years' experience in a Relationship Manager or Senior Relationship Manager role within banking.\n\nStrong background in commercial lending, intermediary banking, and portfolio management.\n\nProven experience in credit analysis, customer relationship management, and negotiation.\n\nLine management experience preferred.\n\nCommitment to ongoing Continuing Professional Development (CPD) and regulatory training.\n\nKey Skills & Competencies\n\nCommercial and SME Banking Expertise\n\nIntermediary Relationship Management\n\nCredit & Financial Analysis\n\nRegulatory & Conduct Risk Awareness\n\nNegotiation & Stakeholder Engagement\n\nCustomer Service Excellence\n\nStrong Numerical & Financial Acumen

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

Be part of the Smart Team! We have an exciting opportunity for an enthusiastic Electrical Maintenance Supervisor to join our team! About Us: At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career. Role Purpose: As an Electrical Maintenance Supervisor, you will ensure all relevant works are carried out on electrical and mechanical systems (PPM and reactive maintenance), liaise and book in contractors, troubleshoot / fault find on systems, liaise with the client and respond to their needs. As an Electrical Maintenance Supervisor, you must be fully qualified in Electrical Installations / Engineering (C&G/EAL/NVQ or equivalent), at least 5 years experience working within commercial maintenance, and a good understanding of commercial M&E systems. Electrical Maintenance Supervisor Duties: • PPMs & Reactive maintenance, • Single and Three Phase Power, Motors, Generators (on/off load tests), UPS, LV/HV switching, Shutdowns, Switchgear, Motors, Emergency Lighting, Fire Alarm Test, AHUs, FCUs, VAVs, CRAC units, Sprinkler Systems, Pumps, Belts, Bearings, Seals, BMS Operation, • Carry out isolation of plant and systems in accordance with safety requirements., • Ensure corrective/repair works are carried out in accordance with regulations., • Endorse safe working practices, quality standards conformity and best practice methods., • Organising subcontractors, • Completing logbooks and RAMS, • Reports, • Conducting client meetings, • Ensuring the account manager is kept up to date on a regular basis, • Liaising with client representatives in respect of corrective repair works., • Permits to work, • Raise and close jobs on PDA's as necessary. Electrical Maintenance Supervisor Requirements: • City & Guilds / NVQ (or equivalent) qualification in Electrical Installations / Engineering, • Building Services Maintenance experience, • Career driven and motivated, • Polite and personable

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Responsibilities: • Meet defined annual sales plan to achieve the company's sales targets, • Look for new business opportunities in the client and partner field, • Manage required client and partner relationships and escalate to the Sales Director any customer/partner issues, • Ensure accurate maintenance of internal reporting systems including the CRM system, • Business Development, • Admin and Management Reporting, • Sales Process Management, • Client Management, • Personnel Management, • Personal Development The key sales targets will be defined with your business manager on a regular basis Standards of Performance: • Sales Targets are met, • Developing major new Business Applications clients/contracts from New Logo Customers and existing Mphasis customers, • Involvement is proactive in marketing activities and sales planning, • Reports are complete, accurate and submitted on time and to schedule., • CRM system is always up to date., • Agreed measures and metrics are reported as above monthly and submitted, • Sales Process Management, • All leads to be followed up in a timely fashion (within 48 hours maximum)., • All leads are managed through the CRM sales administration, • Adherence to Company communication standards., • Sales relationship with allocated partners and third-party suppliers is effective., • Copies of all documentation and communication to be stored on the SharePoint/Teams, • Potential clients should be informed of the best services aligned to their business requirements, • Client & Partner progress is reviewed regularly., • Clients & Partners are delighted with the service, • Client & Partner feedback is communicated to all parties as appropriate., • Copies of all client & partner documentation and communication to be stored on the CRM system, • Training plans are achieved, • Targets set and agreed are achieved, • Knowledge of product offering is constantly expanding, • There are no barriers perceived between the staff in all group countries, • Technology-related sales or account management experience, • Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to strategic accounts exceeding sales targets., • Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions, • Deal crafting, negotiating terms and contracts The need for an outgoing personality and strong customer facing skills are essential

ServiceNow Technical Architect – Senior Manager Location: London Level: Senior Manager Salary: £95,000 – £115,000 + £6,500 car allowance + discretionary bonus + benefits About the Environment Our client is a global consulting and technology organisation operating at the top end of enterprise transformation. The ServiceNow practice sits within a high-growth cloud and digital engineering capability, delivering complex platform programmes for major enterprise clients. The environment is senior, delivery-critical, and client-facing. This is not just implementation oversight. It is architectural leadership, shaping enterprise outcomes, influencing C-level stakeholders, and defining long-term platform strategy across IT, operations, HR, and customer service domains. The practice is also heavily investing in AI, automation, and multi-cloud integration as part of wider enterprise reinvention programmes. What You Will Do • Act as lead Technical Architect across major ServiceNow programmes., • Operate as Design Authority, defining and enforcing architectural standards across multiple delivery streams., • Own end-to-end solution architecture across complex enterprise ServiceNow estates., • Provide strategic advisory input to senior stakeholders, including CIO and enterprise architecture teams., • Lead architecture governance, ensuring consistency, scalability, and engineering quality., • Direct and mentor teams of ServiceNow developers and architects across engagements., • Shape integration strategy between ServiceNow and enterprise cloud platforms (AWS, Azure, GCP)., • Drive platform roadmap decisions and identify opportunities for ServiceNow expansion across the enterprise., • Contribute to account growth, solution shaping, and pre-sales technical leadership where required., • Influence internal architectural frameworks and delivery methodologies across the ServiceNow practice. What They Are Looking For • Expert-level ServiceNow development and technical architecture experience., • Proven track record operating as a Technical Design Authority in enterprise environments., • Experience leading and mentoring ServiceNow development teams over 5+ years., • Strong hands-on understanding of ServiceNow across multiple modules beyond ITSM (at least three), such as ITOM, ITAM, HAM/SAM, SPM, HRSD, or CSM., • Advanced technical capability in JavaScript, SQL, and API-based integrations., • Experience integrating ServiceNow with enterprise cloud platforms (AWS, Azure, or GCP)., • Strong consulting background within enterprise software or major systems integrators., • Certified Technical Architect (or actively progressing toward Certified Master Architect). Nice to Have • Experience delivering cloud migration programmes., • ServiceNow CIS certifications., • Exposure to GenAI or AI-driven ServiceNow implementations., • ITIL v4 certification or equivalent service management qualification., • SC clearance or eligibility to obtain SC clearance. Summary This is a senior ServiceNow architecture leadership role operating at enterprise scale. You will define technical direction, lead complex multi-stream delivery, and act as a trusted advisor to senior stakeholders, while shaping how ServiceNow is deployed across major organisations.

Lightware We are a professional AV manufacturer, developer and supplier situated in the heart of Europe for over 25 years. We focus on the needs of our customers and deliver viable solutions with an uncompromising level of customer service and support. Innovation is deeply rooted in our core; we have world-class expertise and a strong desire to deliver the best solutions for the current and future needs of AV signal distribution & management. The Role: The Partner Account Manager will be primarily responsible for selling and promoting AV signal distribution solutions through an established network of System Integrator partners. They will also be responsible for actively seeking new sales opportunities within non-trading SI’s. This role with involve frequent travel within the region – England South – as well as regular visits to our London Showroom, attending international and domestic trade shows and representing the company at key trade events. The ideal candidate will be self-motivated, technically competent and have a natural flair in developing strong business relationships. Key Responsibilities: Cultivate strong relationships with existing client base. Provide technical training, sales support and marketing initiatives to partners. Formulate and execute a robust business development strategy to achieve ambitious sales goals. Act as a passionate brand advocate, representing the company with professionalism and enthusiasm at industry conferences, exhibitions and networking events. Accurately forecast sales, track performance and provide insights at regular sales meetings. Monitor competitor activities, providing relevant feedback to sales management and the wider business. Complete all administration tasks efficiently and accurately. Maintain accurate and up-to-date records within CRM system (Salesforce). Undertake any other relevant duties as they arise or as requested. Your Skills and Experience: Proven success in an account management role, AV experience desirable but not essential. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Ability to communicate, present and influence a diverse range of key stakeholders from Technical Engineers to C-level. Demonstrate ability to be a self-motivated individual who has a desire to surpass targets. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Excellent communication skills, both verbally and in writing. A flexible and proactive ‘can-do’ attitude, with the ability to adapt of changing market dynamics Full UK driving licence.

Tremco CPG UK manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks. We are looking for driven and customer focused Technical Sales Manager to join the Tremco CPG UK Ltd team covering London and the South. We are looking for candidates who have experience within Flooring and are located in the Southwest of London. This role is about building partnerships, solving problems and driving real value for customers. Duties Include: • Managing and growing accounts across your region with an emphasis on in person meetings., • Working closely with the Specification team to stay ahead of project pipelines, • Delivering product training to customers on-site or at our UK training facility., • Prospect activity – focus on net new accounts/projects with an agreed potential spend & margin. Update Prospect list on a weekly basis through use of CRM system., • Utilise CRM System and maintain dialogue with existing sales team to identify new projects opportunities. Successful candidates will have the following: • Experience within Construction Sales or Key Account management., • Experience with Resins and Screeds is advantageous, • An understanding of current building regulations and building assessment rating models., • Knowledge of Microsoft 365 & CRM Systems Salary & Benefits: • A competitive annual salary., • Lucrative performance-based bonus scheme., • 25 days holiday entitlement (excluding bank holidays) increasing to 27 days holiday following length of service with the business., • A range of attractive benefits (company car, pension, life assurance, private medical, enhanced family friendly leave, flexible benefits and perkbox). Become part of our team and shape the future of Tremco CPG UK! The Company is committed to the principle of equal opportunities and is opposed to any form of unfair discrimination on the grounds of race, sex or marital status, disability, sexual orientation, gender identity, gender expression and sex characteristics’, age, religion, or belief. Candidates will be chosen on the basis of their ability and suitability for the role.

Spanish speaking Client Development Manager – Spain/LatAm Key Accounts Templeton and Partners are an established Technology Services provider delivering Advisory, Consulting and Contingent Workforce solutions globally. Our customer relationships fuel the growth of our business and the success of our people. With 8 global locations, a team that communicates in over 25 languages and a desire to continue to disrupt, we have built a proposition that can deliver on shore, near shore and offshore solutions on time and on scope. We are a diverse team on a mission to support the Technology and Transformation programmes that are making the world a better place. To achieve this, we are growing fast and need someone like you to join us in our mission. Your story • You are an experienced Client Development Manager, Client Account Manager, Key Account Manager and/or Team Leader with either a Consulting, MSP or traditional agency background., • You are passionate about great customer service that leads to significant account growth., • Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients., • Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships in enterprise level accounts., • You have a passion for our industry and enjoy creating solutions to deliver customers objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win., • All your colleagues see you as a great collaborator – focused on ensuring consistent success but are not afraid to challenge the norm to deliver the best outcome for all., • You are goal oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act., • You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals. The opportunity • This is a critical role that forms part of our UK, US, LatAM & Western Europe Region Operating Board, • You will work at both a strategic and operational level to help define and implement operational best practice., • You will be responsible for the growth of client revenue across three UK Accounts., • You will be the UK Key Account Director for the company’s largest account with multiple relationships with key stakeholders to deliver both tactical (contingent) and strategic (SOW) resources, • You will be the Key Account Director for one of our highest spend customers within the Financial Services Industry, • This is a hands-on role, meeting key stakeholders and developing business relationships., • You will lead your own delivery function, currently a team of two to build our bench of Associates for both immediate and future requirements., • Ideally based from our London office you will be comfortable travelling to Spain on a monthly basis. What is in it for you • Joining a purpose lead business with clear values, • Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches, • Competitive Salary – Excellent basic salary, quarterly bonus and annual OTE structure, • A People First, Technology enabled business looking to continually invest in innovation to outpace the market, • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations, • A Performance Culture – We are a growth business that promotes impact, excellence and likes to have some fun along the way

Company Overview IUF Group is a collective of fast-growing, technology-driven companies spanning AV, media, IoT, and experiential. We work with global brands to create innovative digital experiences in physical spaces, from retail environments and brand activations to stadiums, attractions, and corporate settings. Our companies combine creativity, technology, and delivery expertise to help clients communicate more effectively with their audiences. With in-house capabilities across design, software, hardware, and integration, we provide end-to-end solutions that bring ambitious ideas to life. We are entering an exciting phase of growth, brand evolution, and international expansion, and are building high-performing teams to help us deliver on our vision of shaping the future of digital experiences worldwide. Overview The Client Service Executive supports senior team members and acts as the main point of contact for allocated brands. The role focuses on delivering strong service reviews, supporting account growth, and building long-term client relationships across retail and digital out-of-home accounts. You will shadow the line manager on key accounts to learn account strategy and client priorities, while developing trusted relationships with senior stakeholders such as CTOs, department heads (Procurement, IT, Facilities), and Retail, Store, and Marketing Directors. The role is responsible for growing revenue helping to deliver on the teams sales targets, preparing proposals, reviewing quotes, and spotting new opportunities within existing accounts. You’ll take a proactive approach to understanding the market and using insight to lead meaningful client conversations. You will keep sales pipelines accurate and up to date, providing clear weekly sales updates, and maintaining a strong sales and growth plan for each client. Reporting through IUF Group’s systems helps ensure a high standard of service delivery. As part of the team, you’ll set a positive example through your performance, behaviours, and commitment to IUF standards. Role Responsibilities • Effectively manage your account client base, • Support senior members of the team on there accounts, • Make regular contact with client base, • Manage relationships with all stakeholders, effectively map customers and develop relationships with all key players within client base, • Identify sales opportunities by researching client newsletters e.g expansions, acquisitions etc, • Build out new business opportunities to benefit the group., • Seek opportunities to expand with IUF Group partners e.g service, content management, cross sales opportunities, etc, • Understand supply chain, • Manage customer enquiries within agreed SLAs., • Achieve quarterly/annual targets., • Work collaboratively within team to ensure wider business success, • Liaise with Project Management and Support and all applicable external clients in order to understand and deliver their requirements for a successful install Personal Specification • Utilises CRM system effectively to track leads and opportunities., • Prioritizes tasks to meet client needs and deadlines., • Demonstrates understanding of company products and services., • Delivers clear and engaging presentations to clients., • Listens attentively to client needs with consistently accurate notes taken from all client correspondence., • Handles rejection and setbacks without becoming personally involved., • Actively seeks out industry news to share with team members.

Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Sales Account Manager. The successful candidate will have experience with Ground Support Equipment You will be working as part of a global team and have the opportunity work with top-tier clients across Europe. You’ll be managing Global key accounts and developing strategic sales initiatives for new customers. We’re looking for someone who has a passion for building lasting client relationships whilst driving business growth. As a Sales Account Manager, you will be the primary contact for clients, responsible for nurturing and expanding business relationships. Your role will involve regularly engaging with key decision-makers, visiting them in person when required to maintain and strengthen long-term partnerships. The role will involve a lot of travel so you must be comfortable with regular travel across the, Europe on a weekly basis and occasionally the US. Responsibilities & day to day duties As a Sales Account Manager, you will be responsible for: • Maintaining relationships and growing new business opportunities with customers, visiting face to face as and when required., • Build and maintain solid business relationships with key decision-makers within assigned accounts., • Develop tailored sales strategies for specific accounts to maximise business opportunities., • Create sales proposals and deliver product presentations to potential customers., • Prepare and submit tenders, ensuring accuracy in legal and financial negotiations., • Work with internal teams to ensure the highest customer service levels, • Attend and assist in preparing for industry trade shows and seminars. Skills & experience required. • Experienced in Account Management/Business Development with Ground Support Equipment within an airport environment., • Excellent relationship-building and networking skills, with a focus on long-term customer alliances., • Fluent in either Dutch or German, • Ability to prepare and negotiate tenders, legal terms, and financial conditions., • Ability to travel as needed to meet with customers and attend related events., • Full driving license must be comfortable with regular travel across Europe (on a weekly basis) and occasionally the US. Benefits package • Salary £70,000 DoE, • Bonus paid annually – circa £15,000, • Car allowance of £8,220, • 25 days holiday plus 8 bank holiday, • Pension up to 8% matched, • Life Assurance Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

Account Manager London, United Kingdom (Onsite) Full-Time • Competitive base salary, • Performance-based incentives (quota-driven), • Equity participation, • Comprehensive benefits package, • Generous paid time off (PTO) policy Company Overview High-growth technology company is expanding its London team and investing in its post-sales function. The business operates in a technical, product-led environment and partners closely with sophisticated customers, including engineering teams and executive stakeholders. This is an opportunity to join at a stage where processes are established but still evolving, offering both structure and the ability to influence how account management scales globally. Position Summary The Account Manager owns the full lifecycle of existing customer relationships, with direct responsibility for renewals and expansion revenue. This role is quota-carrying and commercially driven, with accountability for retention, growth, and forecasting accuracy. You will work closely with technical and executive stakeholders to ensure successful onboarding, strong product adoption, and measurable customer outcomes, while identifying opportunities to deepen engagement and expand revenue over time. Key Responsibilities • Manage a defined book of business from post-sale handoff through renewal and expansion, • Own and deliver against a quota tied to retention and revenue growth, • Drive on-time renewals with accurate forecasting and pipeline visibility, • Identify, develop, and close expansion opportunities within existing accounts, • Lead commercial discussions, including pricing, terms, and contract negotiations, • Build and maintain strong relationships with technical stakeholders and decision-makers, • Guide customers through onboarding and adoption to ensure value realization, • Monitor account health and proactively address risks to prevent churn, • Partner cross-functionally with Customer Success, Customer Experience, and Product, • Provide structured feedback to internal teams based on customer insights, • Contribute to and refine account management and expansion playbooks Success Metrics • Gross and net revenue retention performance, • Forecast accuracy and predictability, • Expansion revenue driven by customer usage and value, • Customer satisfaction and long-term engagement, • Proactive risk identification and mitigation Required Qualifications • 5+ years in a quota-carrying Account Manager or similar role, • Experience within a B2B SaaS environment, • Proven ownership of renewal and expansion targets, • Track record of meeting or exceeding ARR retention and growth goals, • Experience managing a defined book of business, • Strong commercial acumen, including pricing and contract negotiations, • Ability to work effectively with technical stakeholders and executive buyers, • Solid forecasting discipline and pipeline management skills, • Comfortable operating in a fast-paced, evolving environment Preferred Qualifications • Experience with technical products such as developer tools or infrastructure platforms, • Background working with engineering-led organizations, • Familiarity with usage-based or consumption-driven SaaS models Work Environment & Culture • High-ownership role with direct impact on revenue outcomes, • Collaborative, low-ego culture with strong cross-functional alignment, • Fast-paced, product-driven environment with exposure to technical customers, • Clear opportunity for career progression as the company scales, • Performance-oriented environment with meaningful equity upside Additional Notes • This role is focused on commercial ownership of existing accounts, not support or service delivery, • Best suited for individuals experienced in managing and growing revenue within current customers, • Designed for candidates comfortable with quota responsibility and full lifecycle account management *Comp range is GBP not USD

Job Title: Senior Key Account Manager Job Type: Full-Time Location: London, 4 days a week in the office - 1 day working from home. Reporting to: SVP Our Company Nirvana Brands is a global fragrance brand builder and distributor with a modern go to market vision and strong expansion plans. Nirvana Brands is on a mission to become one of the leading and trusted, Brand Owner, Licensee and Distributor partner in the beauty category, driving worldwide brand growth through its global organisation, capabilities and network, with real competitive advantage to deliver sustainable, long-term brand growth. The current portfolio of brands includes Sarah Jessica Parker, The Rolling Stones, Laura Ashley, Guy Laroche & Paloma Picasso. Due to our continued success, we are expanding and looking for a Senior Key Account Manager to join our team. Position Overview To be a part of the hugely successful UK sales team. Strengthening the business and achieving the desired sales revenue and profit targets, market positioning, distribution, and visibility defined retailers. Full account management of the Nirvana brands portfolio across defined key accounts in UK, EU & ROW in close conjunction with internal counterparts to deliver specified sales targets. This role is top-to-bottom account management requiring both strategic thinking and planning plus significant administration. INTERNAL PEERS: Sales Managers, Marketing Teams, Brand Managers, Demand Planners, Commercial Finance. EXTERNAL PEERS: Buyers, Supply Managers, retailer counterparts, agency counterparts. KEY DUTIES AND RESPONSIBILITIES Work within Commercial team to deliver retailer strategies and deliver agreed sales and profit targets across the Nirvana brands portfolio. YOU WILL: • Be the primary point of contact between Nirvana Brands and retailers., • Work on and execute a clear methodology for retailer growth., • Effectively negotiate and manage the strategic activation calendar to grow sales performance. Align plans with retailer strategies and negotiate annual business plans to ensure profitable growth and optimum buy in whilst respecting brand values., • Align with trade marketing to ensure trade spend is used effectively, ensuring to drive brand awareness whilst maximising profitability., • Provide clear reports on activity and sales performance. Analyse results vs targets to grow sales performance, sharing qualitative and quantitative results. Review sell out performance and take appropriate action as required., • Update and deliver monthly, quarterly and annual sales forecasts indicating risks and opportunities., • Liaise with Supply Chain, providing clear and accurate forecasts. Oversee the supply chain within the account through forecasting and delivery., • With Trade Marketing, track the trade marketing calendar, ensuring activity is happening as planned., • Implement strategic promotions and marketing packages in line with brand strategy., • Track investment, analyse ROI and uplift vs targets., • Optimise brand presence and consumer impact on retailer websites, ensuring all imagery and additional assets are updated., • Full administration of accounts (briefing New Line Forms, Promotional Forms, Price Lists, invoices, new retailer set up etc.), • Participation in key business meetings such as forecast validation, brand updates, presenting a review of account performance identifying challenges and opportunities as appropriate., • Develop strong networks and partnerships across all relevant departments with all accounts., • Ensure consistent excellent service to retailers delivering a best-in-class approach., • Update on market and competitor activity within all accounts., • Other ad hoc activities to drive sales. YOU ARE: • Process driven, able to work as part of a team or on own initiative to deliver to required deadlines, • A creative thinker with a sound market understanding and passion for product, • Passionate about the fragrance industry keeping up to date with current trends, • Adaptable to various situations with the ability to work well towards fixed deadlines, • Confident in presenting information both verbally and written to a variety of audiences, • Customer-focused, results-oriented and brand-addicted YOU HAVE: • 6-10 years’ experience within a multi-branded sales environment, experience within the fragrance category preferred, but not essential, • Analytical and detail-oriented., • Strong communication skills – written and verbal., • Highly operational and numerate, commercially minded., • Excellent presentation skills., • Proficient in Microsoft Office., • Strong negotiation experience., • Team player., • A confident and accountable self-starter who can work autonomously., • Proven success in managing several projects to tight deadlines.

Role: Facilities Manager Hours: 40 hour week - Monday - Friday Location: Stratford, London Salary: £43,000+ per annum with Mitie Company Benefits Job Objectives and Responsibilities This is an integral role in the delivery of FM services and in maintaining high standards of service throughout the building; acting as an ambassador for both MITIE and Network Rail. Establishing great relationships with our Customers and inspiring the team to take full ownership of all FM services are key to this role as well as driving the FM Customer service agenda across our service teams. By doing so, this role will make a real contribution to making Network Rail workplace a fantastic working environment. Key Responsibilities • Manage and support the operational delivery of facilities across multiple sites including Critical, corporate buildings with full TFM services and surrounding sites with limited services, • To manage the IFM service delivery in a profitable and credible way whilst endeavouring to exceed customer expectations and resolving any Customer queries, • Ensure all services meet legal, regulatory, and client standards, • To ensure compliance with the MITIE Quality Management System and be instrumental in leading and implementing the procedures and instructions with particular attention to the areas of responsibility indicated in the contract and wider customer environment, • Respond promptly to daily challenges with professionalism and efficiency, • Maintain high standards of performance, safety, and compliance across all areas, • To keep close professional contact with customers and monitor customer satisfaction, • Work alongside the Account Director, Senior Leadership Team, Head of FM and Regional Managers to develop the Great Places vision, • To manage and monitor FM services to ensure the expected standards of MITIE are maintained in line with MITIE and contractual standards, • Review existing workflows and procedures and deliver improvements as necessary to ensure the Great Places vision is achieved., • Undertake regular site safety and site compliance inspections in line with MITIE Procedures, • To work alongside the Customer in a consultative manner offering support and guidance on areas of practical Health and Safety, • Work in accordance with company rules, procedures and instructions for the recruitment, induction, employment, appraisal, training and work allocation of staff making recommendations to the Head of FM regarding promotion, remuneration and training requirements, • To manage the team of Workplace Coordinators, to ensure optimum FM delivery is streamlined, consistent and sustainable., • To engage with and influence key stakeholders within other MITIE disciplines for the provision of multi-discipline services where required, • Have the ability to deputise for the Regional Manager, • Manage, monitor and report on financial performance of the buildings/regions and confirm to target cost and budget expectations., • Promote innovation and a proactive approach throughout, • Deliver first class leadership to direct reports and drive a high performance culture, • Play a key part in driving through, owning and supporting the Network Rail Workplace Management team in implementation and management of key strategic goals, • Any other duties as required by MITIE What We're Looking For • Solid general education and a relevant qualification in Facilities Management, • Proven track record of continuous professional development within the FM industry, • Strong leadership, problem-solving, and communication skills, • Commitment to excellence and a customer-focused mindset, • Previous experience in high-profile customer service and IFM service delivery in a similar sized account, helpdesk processes, workflows with knowledge of HR and HS&E procedures and legislation, • Commercially and financially competent – experience of managing budgets, • Previous leadership experience, with demonstrable management skills, • Experience of complex Stakeholder engagement and relationship management, • Team player with an enthusiastic attitude, • The ability to communicate effectively with a wide range of people., • Dedicated and pro-active approach, • Must have (as a minimum) IOSH Managing Safely certification - NEBOSH preferred, • Driving Licence needed

Salary: £37,000- £42,000 Location: Wandsworth, London M-F 09.00 - 17.00 ( 4 days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey — from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. • Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams., • Conduct regular weekly team check-ins and monthly one-to-one meetings., • Lead annual performance reviews, including setting objectives and evaluating performance., • Identify development opportunities and support career progression within the team., • Monitor team performance against KPIs and business objectives., • Ensure compliance with company policies, including working hours and operational standards., • Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases., • Personally manage a portfolio of key accounts, maintaining strong client relationships., • Support sales team in providing accurate and timely information., • Oversee the full account lifecycle from order placement through to invoicing., • Ensure timely and accurate processing of orders and invoices., • Maintain up-to-date records and provide visibility on account status to internal stakeholders., • Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based upon experience.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

European Account Manager Are you a commercially driven leader ready to take ownership of key European accounts while hunting for new opportunities? Do you thrive on building strategic partnerships and unlocking growth across multiple markets? Can you deliver a true ‘Total Coffee Solution’ while balancing account excellence with new business ambition? MacGregor Black are partnering with a Leading International Coffee Solutions business on a search for a European Account Manager. This is a permanent role based in London. As the European Account Manager, you will take full ownership of key European customers while actively identifying and converting new business opportunities. With accountability across coffee, machines, and service, you will deliver a fully integrated total coffee solution. Key Responsibilities • Own and develop senior-level relationships with key customers, driving long-term value and partnership., • Deliver against volume, revenue and profit targets through best-in-class account management., • Build and execute robust Account Plans and Joint Business Plans aligned to strategic objectives., • Monitor performance across P&L, scorecards and dashboards—spotting risks early and unlocking growth opportunities., • Identify and deliver expansion opportunities across sites, formats, products and services., • Lead cross-functional teams to deliver seamless, integrated solutions across markets., • Ensure consistent execution across multi-site, multi-country customers., • Stay ahead of customer strategy, category trends and competitive dynamics., • Identify, target and win new business aligned to strategic priorities., • Build and maintain a strong pipeline of opportunities across Europe., • Prospect, network and open doors with new customers across channels., • Lead tenders, pitches and negotiations with full ownership of conversion., • Develop compelling, insight-led proposals leveraging data and market intelligence., • Collaborate with senior stakeholders to secure large-scale, multi-market opportunities., • Deliver incremental revenue and profit through successful acquisition. What are we looking for? • Proven success in national or key account management alongside new business acquisition., • Strong track record of winning and converting new opportunities., • Commercially astute with solid P&L, pricing and margin management experience., • Confident in leading negotiations, pitches and senior stakeholder engagement., • Data-driven with strong analytical capability., • Excellent stakeholder management and influencing skills., • Resilient, proactive and results-focused mindset., • Experience operating across multi-site or European markets is advantageous., • Willingness to travel across the UK and Europe. Competitive salary + benefits. Please contact Alice Redmond for more information today.

Founding Sales Development Rep - Native AI Client Services Enablement SaaS Platform Up to £50k base + OTE Hybrid 3 days in the central London office We’re working with an early-stage B2B SaaS startup building an AI-native platform for enterprise client service/customer success teams. The product helps client-led organisations (agencies, consultancies, professional services firms) better understand, grow, and protect their most valuable relationships using AI-driven insight. This tech does the "grunt work" of admin, writing emails, transcribing meetings, CRM management + predicting client behaviour like churn and recommending advice + external research so the account managers know what's happening in the wider world with their clients - every company needs a tool like this nowadays! This is the first SDR HIRE working with a team of AEs, head of Sales and CEO. This is really at the forefront of how companies use AI, every company in the world will need a tech like this in the future! Exciting Bits • Potential to grow out a team, become an AE, Partner Manager etc, • They're an early stage start up who have taken on recent funding with a plan for series A -it's a brilliant time to join just before their next growth spurt, • Great opportunity for an SDR who who wants to be influential in a company, to be able to offer feedback and have it listened to and then enacted, • It's Native AI - every company you'll be speaking to will already be thinking about how AI can help them so they'll be keen to hear from you, • Strong ICP but also lots of other industries they can sell into, • Great leadership who know what they're doing and have had a great start The Role • Think of this role as a classic SDR role, generating opps from scratch, MQLs and events, • Work closely with the AE/VP teams, both mentoring and partnering others The Requirements • You must have at least 1 years SaaS SDR experience (and this be in the last few months, its needs to be recent), • Can come into a central London office x3 days per week, • Happy to work in a <20 person start up Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. 🌐 Check out some of our other opportunities at ___ 👉 You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram ___ Or simply follow us on LinkedIn ___;

Role overview: We are seeking a dynamic and relationship-driven Account / Relationship Manager - Sales to manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay's suite of payment solutions. How you will create impact: The Relationship Manager will significantly impact TerraPay's growth and presence across the UK/Europe market through the following key responsibilities: • Relationship Management, • Manage a portfolio of clients with overall accountability for your clients end to end lifecycle with TerraPay, • Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations, • Develop account plans to drive upsell, cross-sell, and renewal strategies, • Customer satisfaction & retention, • Build trusted relationships with key stakeholders across client organizations up to and including C Suite, • Act as the primary point of contact for client escalations, feedback, and strategic discussions, • Feedback and Strategy Adjustment: Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments., • Communication Facilitation: Strengthening the connection between customers and TerraPay's back-office services to streamline communication and resolve issues effectively., • Performance Monitoring, • Track account performance metrics (volumes, revenue, margins), • Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence, • Market Intelligence, • Stay updated on industry trends, competitor activities, and regulatory changes in the region, • Provide feedback to internal teams to influence product roadmap and go-to-market strategies, • Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities., • 15+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales., • Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees -University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be!, • Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks., • Team Spirit: You thrive in a team environment and are open to change but can also handle working independently., • Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements., • Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.

Customer Success & Operations Manager | SaaS Messaging Platform | Built Out a Team • Salary: £45,000 - £55,000 (10% bonus in the first year) A SaaS digital communications company with 20 years’ experience, helping organisations deliver secure, scalable messaging and workflow solutions across diverse industries. After two years of product development, the company is now focused on sales and customer engagement, offering an exciting opportunity to grow, develop skills, and contribute to its next phase of growth in a fast-paced, high-impact environment. The Role You will play a pivotal role in driving customer engagement and operational excellence for a cutting-edge SaaS messaging platform. This is a hands-on managerial role where you will not only manage and support a growing team but also directly influence the success of our customers, ensuring smooth onboarding, adoption, and retention. You will act as the bridge between clients and the development team, providing insights, troubleshooting issues, and championing continuous improvement. What They’re Looking For (Non-Negotiables) • Proven experience in customer account management, customer success, or technical support in a SaaS environment, • Strong CRM administration skills and ability to maintain structured, accurate customer records, • Experience managing a small team and implementing processes to improve operational efficiency, • Technical awareness and confidence collaborating with software development teams, • Strong ownership mindset: capable of taking a project from conception to delivery autonomously What You’ll Work With • SaaS platform supporting multi-channel messaging: SMS, email, WhatsApp, Slack, and voice, • CRM systems and customer support platforms, • Onboarding workflows, service review processes, and operational documentation, • Testing new features, integrations, and bespoke customer workflows Nice to Haves • Experience with 27001 compliance or information security frameworks, • Familiarity with messaging APIs and workflow automation tools, • Exposure to sales or go-to-market strategies for software products Why Join / Projects • Be part of a critical growth phase: pivoting from development-focused to sales and marketing-led strategy, • Shape a new department and have real ownership over customer success processes, • Work closely with cross-functional teams (Ops, Dev, Finance, CTO) in a dynamic, collaborative environment, • Engage with international clients and influence the evolution of an innovative messaging platform Our client is keen to hire, so if you're interested, please apply! Customer Success & Operations Manager | SaaS Messaging Platform | Built Out a Team

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

Job Title: Account Manager (ambitious Senior AE’s welcome) Location: Hybrid - up to 3 days in the office, (Triton Street) Reports to: Account Director The role: To support the Account Director (and Senior Account Manager) in the development of integrated communications for a global healthcare brand. Working with the client and internal teams to support in the strategic thinking, creative ideation and design development with local implementation across shopper channels including instore and online. You will need strong communication skills and have the ability to work across multiple levels of our organisation and the clients’ business. You should be passionate about shopper marketing and have some experience in working with strategic partners. You should be highly familiar with international retailing and preferably have worked in a client facing role in a creative agency where you have managed and facilitated communication across consumer and trade marketing channels. We are seeking a motivated Junior Account Manager who is eager to develop their skills and advance into a Senior Account Manager position as part of their career growth. Responsibilities: Account and Project Management • Drafting and consolidation of client briefs, • Managing timing plans to include hand off from our strategic partners, through to ideation and concept development and into assets and toolkits finalization, • Status reporting on projects and pro-active communication to ensure clients are fully informed of project progress, • Understand and familiar with a broad range of printed and digital shopper formats, • Ensure all output meets and exceeds client expectations and meet timelines, • Understanding of the brand portfolio and their respective global brand guidelines, • Organising and scheduling work with the team’s creative resources Financial Management • Supporting the Account Director and Senior Account Manager in the monthly performance and profitability analysis, • WIP and billing management, ensuring work is billed correctly and timely, • Monitoring and reporting levels of work to ensure efficient use of team time Client Development • Develop, maintain and extend client relationships, building trust and confidence in our capability, • Develop a deep understanding of the client’s business and brands, • Retention and expansion of work streams across specific categories, • Manage client expectations in relation to project objectives, creative standards, timelines and budgets Functional Competencies: • Strong collaboration skills, • Good problem solving and decision-making skills, • Excellent communication and persuasion skills, • Ability to judge and evaluate creative concepts, • Thorough understanding of clients and their business/industry, • Excellent communication skills Skills and Experience required: • 3+ years' experience in a shopper marketing/ retail/ integrated agency or similar environment., • Passionate and personal interest in Shopper Marketing, international retailing, innovation and trends., • An individual with strong commercial awareness and with the ability to build and maintain solid client relationships., • Ability to juggle numerous tasks at once and deliver all effectively., • Demonstrate management skills, including administration, planning, cost/budget and project management, status reporting., • Excellent communication skills, both oral and written, must be shown for both internal and client proposals, presentation and training, together with good PC skills., • A friendly, positive team player with strong interpersonal/communication skills., • Be proactive and take initiative to get things done., • Committed to high-quality output and service, with a strong attention to detail., • Display confidentiality at all times with regards to Tag business. Measures of Performance: • Time and cost management on projects, • WIP billing to be minimized as much as possible, • High customer satisfaction scores, • Working relationship and reputation with clients and internal stakeholders

Account Executive - Account Executive, Sales Executive, Business Development Manager, SaaS Sales, B2B SaaS, AI SaaS, FinTech, Order-to-Cash, Accounts Receivable, AR Automation, Cash Management, Credit Control, Finance Transformation, ERP Sales, NetSuite, SAP, Microsoft Dynamics, D365, Finance Systems, CFO, Finance Director, Head of Finance, Enterprise Sales, Mid-Market Sales, New Business, Hunter, Pipeline Generation, Lead Generation, Outbound Sales, Cold Calling, Email Outreach, LinkedIn Outreach, Discovery Calls, Solution Selling, Consultative Sales, Value Selling, Product Demonstrations, Closing Deals, Sales Cycle Management, Multi-threaded Sales, Stakeholder Management, Negotiation, Forecasting, CRM (Salesforce, HubSpot), GTM Strategy, Client Acquisition, SaaS, Cloud, Automation, AI, Data-driven Solution - London, Greater London, Surrey, Berkshire, Hertfordshire, Essex, Kent, Buckinghamshire, Hampshire, Oxfordshire, Cambridgeshire, Sussex, Northamptonshire, Bedfordshire – St Albans, Watford, Guildford, Woking, Reading, Maidenhead, Chelmsford, Brentwood, Sevenoaks, Tunbridge Wells, Brighton, Cambridge, Oxford, Milton Keynes. We are working with a fast-growing B2B FinTech company that is looking for a Sales Executive to join their team. The ideal candidate will be enthusiastic, driven, and have experience selling SaaS solutions, ERP software, or financial automation platforms such as NetSuite, SAP, Microsoft Dynamics, or D365, with a strong track record in B2B SaaS sales, new business development, and full sales cycle ownership, including outbound prospecting, discovery, product demonstrations, solution selling, and closing mid-market to enterprise clients. Key Skills & Experience: • 2–5 years’ experience in SaaS sales, ERP, or enterprise software roles such as Account Executive, Business Development, or similar client-facing positions, ideally with exposure to complex, solution-led sales cycles, • Experience working with or selling ERP or finance platforms such as NetSuite, SAP, Microsoft Dynamics, or comparable cloud-based systems, • Proven ability to own the full sales cycle, from outbound prospecting and discovery through to product demos, negotiation, and closing, • Strong commercial understanding of how business systems connect across finance and operations, with the ability to translate technical capability into business value, • Confident engaging senior decision makers, particularly within finance teams, with a structured and proactive approach to building pipeline and closing new business Responsibilities: • Own and manage a full sales pipeline, taking opportunities from initial outreach through to close across mid-market and enterprise accounts, • Act as the main commercial contact for prospects, building strong relationships and aligning internal teams around client requirements and buying processes, • Develop a solid understanding of prospect finance operations and systems landscape, positioning the solution effectively against existing ERP or financial tools, • Run tailored product demonstrations and discovery sessions, clearly articulating value and linking functionality to specific business outcomes, • Work closely with internal teams to refine sales messaging, improve conversion rates, and ensure a smooth handover from sales to implementation and customer success Location: Hybrid (4 days in London) Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Member Experience Manager - National £75k plus bonus London/Hybrid Our client is seeking a Member Experience Manager to lead and elevate the in-club experience, driving member growth, engagement, and retention. This role is central to delivering a consistent, high-quality member journey and ensuring club teams bring the brand promise to life. The Role You will own the end-to-end in-club member experience—from first visit through to long-term retention—ensuring service standards, staff capability, and product adoption deliver meaningful member outcomes. Working cross-functionally with Marketing, Operations, Learning & Development, and Franchise teams (both locally and internationally), you will embed best practices and drive consistency across the network. Key Responsibilities Lead Member Experience • Own all in-club touchpoints from tour through to retention, • Improve tour quality, conversion, onboarding, and cancellation-to-save performance, • Deliver a best-in-class member induction and onboarding experience, • Lead rollout and adoption of approved in-club products and services, • Support new product launches and pilots, • Train teams to confidently deliver and promote products, • Create and embed scalable playbooks across key member journeys, • Ensure consistency across clubs and alignment with global best practice, • Design and deliver engaging training programmes for club teams, • Improve staff capability in service delivery, equipment knowledge, and member engagement, • Partner with presale teams to maximise conversion and member experience, • Coach and support club teams through in-club visits, • Embed a culture focused on member outcomes and meaningful interactions, • Monitor member feedback (OSAT) and identify trends, • Translate insights into actionable improvements, • Increased member growth and retention, • Improved tour conversion and onboarding adoption, • Higher product utilisation rates, • Strong experience in customer experience, operations, or multi-site environments, • Excellent communication, training, and stakeholder management skills, • Data-driven with the ability to turn insights into action, • Hands-on, collaborative, and highly organised, • Passionate about delivering exceptional customer experiences We are here to support recruitment in the fitness industry and have produced videos on CV writing, interview preparation, guides to fitness jobs and many more that can be seen on our blogs or on our YouTube channel, click on a couple of examples below to check them out. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Videos CV Writing - ___ Interview Preparation - ___ Find many more at - ___ Blogs Interview Prep - ___ Why Work in Fitness - ___

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Account Manager - REMOTE / SaaS / VDI / DEX / EUC Key Skills: Experience dealing with customer experience for small to enterprise accounts, Previous experience as an account manager for post sales, Building relationships with stakeholders at fortune 100 companies, Account management of a large volume of accounts and guiding customers through the customer experience journey, Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions , SaaS company experience , Experience of hitting account renewal targets An exciting opportunity is on offer for a Account Manager to work for an exciting and well established SaaS business building a cloud native platform with a start-up feel , on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and proffessional service people. As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business. There is a huge opportunity for a Account Manager to progress quickly within this business. For more information please apply with updated CV.

General Manager – Leisure Centre London Salary: circa £50,000 + benefits We are seeking an experienced and dynamic General Manager to lead a large, multi-faceted leisure centre in London. This is a fantastic opportunity to take the helm of a vibrant community hub, overseeing a diverse facility that includes a swimming pool, fitness gym, group exercise studios, and a wide-ranging programme of wellbeing activities. At the heart of our organisation is a strong commitment to health, wellbeing, and community engagement. We are looking for a leader who shares these values and can inspire both their team and the local community. The Role As General Manager, you will have full operational and commercial responsibility for the site. You will lead a large, multidisciplinary team, ensuring the highest standards of service delivery, health & safety, and customer experience. You will drive performance across all areas of the business, balancing financial sustainability with a genuine focus on community impact. Key Responsibilities • Provide strong leadership and direction to a large team across multiple departments, • Oversee day-to-day operations of the leisure centre, including pool, gym, and studios, • Drive commercial performance, membership growth, and retention, • Ensure exceptional customer experience and community engagement, • Maintain the highest standards of health, safety, and compliance, • Manage budgets, reporting, and overall site performance About You • Proven experience as a General Manager within a similar leisure, fitness, or multi-use facility, • Strong leadership skills with the ability to motivate and develop large teams, • Commercially astute with a track record of delivering results, • Passionate about health, wellbeing, and community-focused services, • Excellent organisational and communication skills, • A hands-on, proactive approach with the ability to manage a fast-paced environment What We Offer • Competitive salary of circa £50,000, • Comprehensive benefits package, • The opportunity to lead a flagship community-focused leisure facility, • A supportive organisation with wellbeing at its core, • Career development opportunities within a growing organisation If you are a driven and experienced leader ready to make a real impact in a community-focused environment, we would love to hear from you. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs across industry from entry level to senior management. If keen to be considered please ‘Apply Now’.

Purpose: The National Accounts Sales Manager – Dealers is responsible for managing, developing, and accelerating growth within Kinetico UK’s national dealer network. This role focuses on strengthening strategic partnerships, improving commercial performance, and supporting dealer partners to maximise sales through both Kinetico-generated leads and their own customer acquisition activities. The role will champion a data-led, relationship-driven approach to account management, ensuring dealer partners are equipped, engaged, and aligned to deliver sustainable growth. A strong understanding of the challenges faced by small to medium-sized businesses is critical to building trust, driving performance, and embedding long-term, mutually beneficial partnerships. Key Areas of Responsibility: Dealer Network Strategy & Leadership • Deliver the dealer channel strategy in line with Kinetico UK’s residential growth objectives., • Own and manage key national dealer relationships, ensuring high engagement and alignment., • Develop and implement joint business plans to drive growth, market penetration, and performance., • Set clear expectations, KPIs, and performance standards across the dealer network., • Provide regular performance insights and strategic recommendations to the Head of Residential Sales. Dealer Performance & Revenue Growth • Drive revenue growth across the dealer network through structured account management and performance tracking., • Maximise conversion of Kinetico-generated leads within dealer territories., • Support dealers in increasing their own sales generation and closing effectiveness., • Identify underperforming accounts and implement targeted improvement plans., • Ensure dealer activity aligns with Kinetico’s commercial strategy and growth targets. Data-Driven Account Management • Monitor dealer performance using key metrics such as lead conversion, revenue, pipeline, and activity levels., • Use data and insights to identify trends, opportunities, and areas for improvement., • Conduct regular performance reviews with dealer partners, providing clear, actionable recommendations., • Leverage CRM (Salesforce) and reporting tools to track performance and optimise outcomes., • Drive accountability through structured reporting, forecasting, and follow-up. Dealer Capability & Business Development • Support dealers in developing their sales capability, processes, and commercial approach., • Share best practices across the network to improve conversion, customer engagement, and growth., • Provide coaching and guidance on lead management, pipeline discipline, and closing techniques., • Collaborate with Technical Support & Training teams to ensure dealers are fully equipped with product and technical knowledge., • Identify capability gaps and implement targeted development initiatives. Customer Experience & Brand Standards • Ensure dealer partners consistently deliver a premium customer experience aligned with Kinetico’s brand values., • Monitor customer feedback, complaints, and service quality, implementing corrective actions where required., • Promote consistent standards in customer engagement, sales approach, and brand representation., • Embed a customer-first mindset across the dealer network. Collaboration & Cross-Functional Alignment • Work closely with Marketing to optimise lead generation, allocation, and campaign effectiveness., • Partner with Customer Service teams to ensure seamless lead handover and follow-up., • Collaborate with Service and Technical teams to support dealer success and resolve issues., • Act as the voice of the dealer network internally, providing insights to support continuous improvement. Continuous Improvement & Network Development • Identify opportunities to enhance dealer network performance, structure, and geographic coverage., • Support onboarding and integration of new dealer partners where required., • Drive initiatives to improve efficiency, profitability, and scalability of the dealer channel., • Continuously refine account management strategies to maximise effectiveness and growth. Key Competencies: · Account Management Excellence – strong ability to manage, grow, and develop strategic dealer relationships. · Commercial Acumen – focused on revenue growth, profitability, and performance optimisation. · Empathy & Relationship Building – understands SME challenges and builds trust-based partnerships. · Data & Analytical Thinking – uses data to drive decisions, performance, and continuous improvement. · Influence & Negotiation – able to drive performance and alignment without direct control. · Customer Orientation – committed to delivering excellent customer outcomes through partners. · Collaboration – effective cross-functional partner across sales, marketing, and service teams. · Performance Management – disciplined in setting expectations, tracking progress, and driving accountability. · Communication – clear, professional communicator across internal and external stakeholders. · Adaptability – able to operate across diverse dealer environments and market conditions. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven experience (5+ years preferred) in key account management, national accounts, or dealer network management., • Demonstrated success driving revenue growth through indirect sales channels or partner networks., • Experience working with or supporting small to medium-sized businesses., • Strong track record of building and maintaining long-term commercial relationships., • Experience using performance data and KPIs to drive account growth and improvement., • Experience collaborating with marketing, service, and operational teams. Technical Skills • Proficiency in CRM systems (Salesforce preferred) and Microsoft Office., • Strong analytical capability with the ability to interpret sales performance data and trends., • Understanding of sales processes, pipeline management, and lead conversion strategies. Additional Assets • Experience within water treatment, home improvement, or related industries (advantageous)., • Full UK driving licence and willingness to travel nationally., • Experience managing dealer, franchise, or distributor networks (highly advantageous). Organisational Context: The National Accounts Sales Manager – Dealers is a key role within Kinetico UK’s Residential Sales structure, responsible for driving performance and growth across the national dealer network. Reporting to the Head of Residential Sales, the role ensures dealer partners are fully supported, aligned, and equipped to deliver strong commercial outcomes and exceptional customer experiences. Working closely with Sales, Marketing, Customer Service, and Technical teams, the role acts as a critical link between Kinetico and its dealer network, supporting sustainable growth, strengthening partnerships, and maximising the effectiveness of the indirect sales channel.

Territory Sales Manager (South-East LDN) | Baked-goods/Food-To-Go Company The Company: A leading supplier of food-to-go and baked goods, providing in-store fresh products to retail and foodservice customers, has received investment from a global bakery group and are now growing rapidly across the UK. They offer innovative and high-quality product ranges with tailored equipment solutions to help customers deliver fresh, bakery-style experiences to their clients. With a strong focus on partnerships, they support their customers through product expertise, operational guidance, and hands-on training to maximise sales and return on investment. The business is driven by a passion for food, continuous innovation, and a commitment to delivering excellent service across all touchpoints. About the Role: The company are looking for a driven Territory Sales Manager to deliver sales growth across the South-East of London through field-based sales management. This role combines account management, new business development, and hands-on customer support to maximise revenue and return on investment. Key Responsibilities: • Manage and grow existing customer accounts to achieve sales and revenue targets, • Prospect, win, and onboard new business within the territory, • Build strong relationships with retail and foodservice customers, • Identify opportunities to expand product ranges, introduce new products, and increase sales, • Analyse account performance and use data to drive actions and improvements, • Deliver regular business reviews and territory plans to management, • Ensure high levels of customer service, responding to enquiries promptly and resolving issues efficiently, • Promote and increase the adoption of online ordering platforms Operational & In-Store Support: • Conduct site audits to ensure compliance with equipment, product range, and brand standards, • Deliver product training, including preparation, presentation, and display best practices, • Support customer sites with product launches and promotional activity, • Identify gaps in product offering and drive additional sales opportunities, • Monitor equipment usage and ensure optimal return on investment, • Maintain standards for cleanliness, product availability, and in-store execution What We’re Looking For: • Experience in field sales, ideally within FMCG, retail, or foodservice, • Strong communication, influencing, and relationship-building skills, • Commercially driven with a results-oriented mindset, • Ability to analyse data and translate insights into action, • Confident delivering training and engaging with customers at all levels, • Well-organised with strong planning skills; taking a ‘roll-up your sleeves’ & ‘get stuck in approach’, • Passion for food; bakery or product knowledge is advantageous Offering: • Up to £35k base DOE + £5k Car Allowance & travel expense coverage + 5% Quarterly Bonus (increasing incrementally yoy) + 28 days Holiday (incl. BH) + Mon-Fri 8am-5pm schedule, • Incredibly supportive team with 3 other Territory Managers covering rest of London, • Autonomy to own and build your patch; growing your relationships, • Strong growth and progression opportunities PLEASE NOTE: Only apply if you have field sales experience, live near South-East LDN & are a true foodie!

About Us We are an international company who deliver end-to-end managed TV services to telecoms operators and ISPs — powering live TV, catch-up, VOD, and cloud gaming across set-top boxes, mobile, and web for some of the UK’s leading operators. Our latest consumer product has just launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning! Job Role This is a newly created position, built to raise the quality and responsiveness of customer and partner support across two channels: our B2B ISP operator partners, and our D2C customer base via Amazon and eBay. As Customer Experience Specialist, you sit between frontline support and our internal product, operations, and commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input for the Product team. This role is deliberately broad. As we scale our brand portfolio and operator partnerships, the scope will grow with it. We want someone who brings structure and rigour to everything they touch — and who is energised, not unsettled, by a remit that evolves. We are known for retaining our people: average tenure exceeds 10 years. For the right person, this role is a genuine career platform — with the opportunity to grow within the UK business and, over time, across the wider Group. Key Responsibilities B2B - Telecoms & ISP Operator Support (Primary) • Act as the Level 2 escalation point for telecoms and ISP operator queries that cannot be resolved at frontline - owning each case from triage to closure, • Investigate technical and service issues in coordination with Product, QA, and Engineering; communicate clearly with partner ops contacts throughout, • Maintain structured records of all escalations, outcomes, and resolution times, • Identify recurring issues and feed them into the product and operations teams with clear documentation to drive upstream fixes, • Support onboarding of new operator partners and in-life service management as the business scales D2C - Amazon & eBay • Handle post-purchase customer enquiries, returns, and complaints escalated from Amazon and eBay marketplace platforms, • Monitor and actively manage seller account health: response rates, review scores, resolution centre cases, • Coordinate with hardware and logistics teams on fulfilment and returns issues, • Ensure all D2C SLAs are met consistently; flag risks early Qualifications & Experience: • 2-4 years in a customer support, technical support, or operations role - ideally within telecoms, consumer electronics, or a streaming/TV platform, • Proven ability to handle both B2B partner-facing and B2C consumer-facing support, whether in the same role or across consecutive ones, • Highly structured: you document everything, keep your tickets clean, and leave every process better than you found it, • Strong written and verbal communication - you can adjust your register between an ISP operations manager and a frustrated end consumer, • Comfortable with helpdesk tooling (Zendesk or equivalent) and standard productivity tools (Google Workspace, Notion, or similar), • Analytical: you use data to understand root causes, not just to report activity, • Calm under pressure, organised across multiple open cases, and clear-headed when priorities shift, • AI-fluent: you actively use AI tools in your day-to-day work - whether for drafting communications, synthesising feedback, building macros, or improving support workflows - and you look for opportunities to apply them practically rather than waiting to be told to Bonus Points • Experience with Amazon Seller Central, eBay Resolution Centre, Trustpilot, or other marketplace/reputation platforms, • Familiarity with IPTV, set-top box hardware, or managed TV/broadband services, • Experience working at or alongside an ISP, MVNO, or telco partner - including field or retail-facing roles transitioning to desk-based operations, • Experience running or contributing to structured user trials, beta programmes, or feedback collection initiatives Package and Location • Competitive base plus annual bonus, • BUPA private health insurance (including dental), • Pension contribution, • Transport support (nearly £100/month), • Access to our streaming device & gamepad + cloud gaming, • Tester access to major streaming services (Netflix, Disney+, and more), • Perkbox employee benefits, • Central London location - full-time, in-office

Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

JOB PURPOSE: We are seeking a Senior Product Manager to own and evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define end-to-end AI propositions for clients in financial services and corporates, showcasing how AI and advanced analytics can drive business value over the medium to long term. A key aspect of the role is shaping our Microsoft-aligned propositions (e.g. leveraging Azure, Microsoft Copilot, etc.) to strengthen our co-sell partnership with Microsoft, initially strong in the UK and now expanding across DACH, North America and APAC. This is a high-impact position (no direct reports or P&L ownership) reporting to AD&D leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: • AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client needs in both financial services and corporate sectors. Ensure our offerings remain market-relevant, clearly differentiated, and tightly aligned to business outcomes for clients., • Customer Journey & Revenue Design: Define and own end‑to‑end customer journeys that create long‑term, recurring revenue for Acuity. Design compelling engagement models that move clients from strategy and use‑case envisioning through PoCs, MVPs and scaled product engineering, and into ongoing managed services where appropriate. Shape delivery journeys that intelligently leverage onshore, nearshore and offshore resources, balancing client outcomes, regulatory needs, speed to value and commercial sustainability. Ensure propositions clearly articulate how AI, data and digital initiatives evolve into durable platforms, products and services rather than one‑off engagements., • AI Narrative: Articulate a cohesive AI story for both financial services and corporate clients. Leverage our proprietary agentic AI platform (AgentFleet) (designed for regulated financial use-cases) alongside general AI tools (e.g. ChatGPT, Claude, Microsoft Copilot) and cloud AI platforms to create end-to-end narratives. Highlight how our I&A analysts and domain experts identify high-impact use cases, which our AD&D team then delivers through automation and AI “factory” rollout. Ensure this AI narrative clearly drives demand for data engineering, digital solutions, enterprise AI and cloud services across our business., • Microsoft Partnership Propositions: Lead the evolution of our Microsoft-aligned propositions for both corporates and financial institutions. Build service offerings that incorporate Microsoft’s AI and cloud technologies (Azure, Azure OpenAI, Databricks, Fabric, Dynamics 365, Microsoft 365 Copilot, etc.) in a way that addresses industry-specific challenges. Develop vertical propositions (e.g. AI-powered research platforms for banking, intelligent automation for asset managers) and horizontal tech solutions (e.g. cloud data platform accelerators, enterprise Copilot integration services). Ensure these offerings are “co-sell ready” with Microsoft – aligned to Microsoft solution areas and attractive for joint go-to-market. Work closely with our Microsoft Alliance leader based in the States and our Head of Microsoft Innovation Unit in the UK., • Sales Enablement & Alliance Support: Work closely with sales teams, account directors, alliance managers, and marketing to successfully take propositions to market. Enable our sales force to sell new offerings by providing training, playbooks, and direct deal support. In key client pursuits – especially those involving AI solutions or Microsoft technology – serve as a subject matter expert and advisor, helping shape proposals and messaging. Collaborate with the Microsoft alliance lead to drive co-sell activities, joint marketing campaigns, and ensure our Microsoft partnership delivers revenue growth in the UK and new regions (e.g. DACH, US, APAC)., • Market Insight & Continuous Improvement: Stay abreast of industry trends in AI, data and digital transformation across both financial services and other sectors. Gather feedback from clients, partners, and internal teams to continuously improve and adapt the portfolio. Monitor competitor offerings and adjust our propositions to maintain a competitive edge. Be a thought leader who can internally champion new ideas and externally represent our capabilities at industry forums or with clients., • Cross-Functional Collaboration: Operate effectively in a consulting and services-led organization, collaborating with practice leads, data scientists, engineers, and delivery teams to ensure our propositions are not just visionary but also deliverable and profitable. Balance innovation with practicality – define clear scope, delivery approach, and value metrics for each proposition. Work with Insight & Analytics (I&A) colleagues to integrate our research/analytics services with technology offerings, creating combined value propositions that competitors can’t easily replicate. REQUIRED EXPERIENCE AND SKILLSETS: • Product Management Expertise: Proven experience (8+ years) in product management or offering management within technology consulting, digital services, or enterprise software. You have a track record of developing and launching service offerings or products from concept to market success. Experience in AI/ML, data analytics, or digital transformation services is highly desirable., • Domain Exposure: Financial Services & Corporates: Experience serving both financial services and corporate clients is essential. You understand how to position solutions in regulated environments like banking or asset management, and you appreciate the broader enterprise needs of corporates across industries. This dual exposure enables you to tailor propositions and messaging to different contexts (e.g. addressing a bank’s data governance concerns vs. a corporate’s productivity goals)., • AI & Data Knowledge: Strong understanding of the AI landscape – including generative AI, analytics, data platforms, and related technologies. You don’t need to be a hands-on data scientist, but you should grasp AI use-case envisioning, data governance considerations, and the principles of deploying AI at enterprise scale (e.g. AI factory/centre of excellence approaches). Familiarity with popular AI tools & platforms (e.g. large language models, AI Foundry, AWS AI services) and trends in enterprise AI adoption is important., • Hyperscaler Ecosystem Experience (Microsoft advantageous): Experience working with or within a major cloud/hyperscaler ecosystem is preferred. Knowledge of Microsoft’s Azure & AI stack and partner programmes is a significant plus. Perhaps you have managed cloud-based solutions, worked on Azure data/AI projects, or collaborated in a Microsoft co-sell context. This will help you hit the ground running in shaping Azure/Copilot-related propositions and engaging credibly with Microsoft., • Strategic & Analytical Thinker: Demonstrated ability to think strategically about market needs and then translate that into concrete service offerings. Strong analytical skills to identify gaps in our portfolio, size market opportunities, and define value propositions with clear ROI. You are adept at researching competitors and market trends, and you use data/feedback to drive decision-making for product/service direction., • Excellent Communication & Influence: Outstanding written and verbal communication skills. Able to craft crisp value propositions and compelling narratives for both technical and executive audiences. Comfortable presenting to clients and senior internal stakeholders. You excel at cross-functional influence without authority – aligning teams from sales, marketing, delivery, and alliances around a common product vision., • Execution Focus in Services Environment: Proven ability to work in a matrixed, services-led organisation and get things done. You can coordinate initiatives that span multiple teams and ensure timely delivery of high-quality outputs (e.g. launching a new proposition playbook or running internal training). A self-starter with strong project management and organisational skills, capable of balancing strategic thinking with hands-on execution details., • Prior experience in consulting firm + MBA or relevant masters degree: Understanding the dynamics of consulting offerings, pricing, and delivery models will be an advantage backed by the academic experience from relevant training / education. POSITION & ORGANIZATION: This role is based in the UK (London or other hub, with flexibility) and carries a global remit – you will collaborate with colleagues and clients internationally. We are also open to exceptional candidates based in the USA. The Senior Product Manager – AD&D reports into the leadership of our AI, Data & Digital Services business. You will have no direct line management, but you will lead virtual teams and working groups for proposition development and go-to-market initiatives. Expect some travel to meet clients or partners (especially Microsoft) and to engage with our teams in key regions.

Sales Development Associate - Italian Speaker • As an Italian-speaking Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative where you will receive continuing sales education, learn how to prospect for the different selling departments at Park Place Technologies, and gain more insight into all of the products and services we offer our prospective and existing customers. The Business Development Representative role is the step before an account manager role. Time in the Sales Development Associate role is generally 3 to 4 months. What you’ll be doing: • Learn about Park Place Technologies, our portfolio of offerings and how to articulate our value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use our sales engagement tools, our customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities for Park Place Technology to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support our internal and external customers., • Develop strong organizational skills and managing your daily active to achieve defined performance metrics., • Leverage your Italian-speaking skills to win new business in Italy., • Other duties and activities as assigned. What we’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Fluent Italian In the last 10 years, Park Place has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Parkview Managed Services, Professional Services, Curvature Hardware and Entuity Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

• Business: emap, • ___: ___, • Base Location: East Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Sales Development Associate - Dutch Speaker • As a Dutch-speaking Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative where you will receive continuing sales education, learn how to prospect for the different selling departments at Park Place Technologies, and gain more insight into all of the products and services we offer our prospective and existing customers. The Business Development Representative role is the step before an account manager role. Time in the Sales Development Associate role is generally 3 to 4 months. What you’ll be doing: • Learn about Park Place Technologies, our portfolio of offerings and how to articulate our value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use our sales engagement tools, our customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities for Park Place Technology to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support our internal and external customers., • Develop strong organizational skills and managing your daily active to achieve defined performance metrics., • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Other duties and activities as assigned. What we’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Fluency both spoken and written in the Dutch Language In the last 10 years, Park Place has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Parkview Managed Services, Professional Services, Curvature Hardware and Entuity Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance

Job Title: Account Manager Location: Croydon, UK (with flexible remote working options) Reports to: Chief of Staff About Us Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we’re scaling rapidly and need a skilled Account manager to support us on this ambitious journey. Role Overview This hybrid role blends strategic account management with proactive sales responsibilities. We’re seeking a relationship-driven Account Manager who excels in nurturing clients, ensuring retention, and identifying growth opportunities, while also demonstrating confidence in generating new business. The ideal candidate will build strong client connections, deliver exceptional service, strategically upsell across portfolios, and actively contribute to new business acquisition. This is a hands-on, growth-focused role ideal for someone who thrives in both account stewardship and sales execution. Account Management & Client Success • Maintain and grow client relationships to secure contract renewals and long‑term partnerships. Comfortable with cold outreach and proactive prospecting to drive account growth, and confident on the phone when engaging new and existing clients., • Strengthen client engagement through active communication, trust-building, and outstanding service., • Manage inquiries, address client needs promptly, and ensure high satisfaction across all accounts., • Visit clients on-site as required, nurturing stronger relationships and understanding site-level needs., • Communicate site changes to internal teams (Operations, Driver Support) and support implementation activities. Sales & Revenue Growth • Identify upsell opportunities across client portfolios to maximise revenue and value., • Confidently recommend additional products or services aligned with client needs., • Request referrals, introductions, and leverage client networks to generate new business opportunities., • Collaborate with the Sales and Commercial teams to support lead generation and proposal development., • Contribute to building and managing a pipeline of sales opportunities., • Support proposal writing, value propositions, and pitch preparation as part of the sales cycle. Key Responsibilities • Expand, maintain and grow client relationships to ensure contract renewals and long-term partnerships., • Strengthen client engagement by building trust and providing exceptional service., • Identify opportunities for upselling across clients' portfolios to maximise value., • Collaborate with the sales team to drive new business opportunities and enhance overall growth., • Handle inquiries and requests from customers and address their needs., • Visit clients on-site as and when needed., • Communicate any site changes to internal teams such as Operations and Driver Support. Skills & Qualifications Essential • 3–5 years of experience in account management, customer success, or sales., • Proven ability to engage clients strategically, identify opportunities, and drive retention., • Experience within a sales-driven environment, including upselling or closing deals., • Strong communication skills (written and verbal), with the ability to influence stakeholders., • Excellent organisational skills and attention to detail, with ability to manage multiple relationships., • Ability to analyse account performance, identify trends, and act on insights., • Competency in Microsoft Office (Excel, Word, Outlook, PowerPoint)., • Familiarity with CRM systems, data accuracy, and maintaining quality pipelines Preferred • Proven track record of meeting/exceeding quotas, winning renewals, or driving revenue., • Experience in tech, parking, mobility, real estate, or hospitality sectors., • Comfortable asking for referrals and building extended networks. What We Offer • Competitive Salary & Benefits: Reflective of your experience and designed to support your professional growth and well-being., • Flexible Working Environment: Work from our Croydon office with flexibility to work remotely as needed., • Career Development Opportunities: Training and development, with access to industry events and the chance to grow with a scaling company., • Impactful Work: A meaningful role that makes a direct impact on Hozah’s mission to transform parking and mobility, contributing to the wider vision of smarter cities. Why Hozah? At Hozah, you’ll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy a friendly office dog), we’d love to hear from you. Join us and be part of this exciting journey!

Business Development Manager – Premium Hospitality Field Based | London | circa £60k Base + Bonus + Benefits An exciting opportunity has arisen for a commercially driven Business Development Manager to join a market-leading supplier serving the premium hospitality sector. This is a high-impact field sales / new business / account growth role focused on developing existing customers, winning new business and driving profitable growth across a portfolio of high-quality hospitality accounts. Ideal for a consultative sales professional with experience in foodservice sales, hospitality sales, premium food distribution, FMCG, wholesale or B2B business development, this role offers the opportunity to work with quality-led customers in a dynamic and growing sector. Key Responsibilities • Drive new business development across premium hospitality accounts including restaurants, hotels and food-led venues, • Grow existing accounts through account management, upselling, cross-selling and share of wallet growth, • Deliver against sales targets, margin growth, revenue KPIs and pipeline objectives, • Identify product, category and menu development opportunities within customer accounts, • Use a consultative, solution-led sales approach to build long-term partnerships with chefs, operators and decision makers, • Develop and manage a strong sales pipeline through proactive prospecting, lead generation and opportunity conversion, • Position the business as a preferred supply partner through value-led selling and exceptional customer engagement, • Utilise CRM systems to manage pipeline activity, forecasting and account development plans, • Collaborate cross-functionally with commercial, operations and category teams to deliver outstanding service and growth, • Monitor market trends, competitor activity and customer insights to unlock commercial opportunities About You We are looking for a driven and credible sales professional with a strong track record in business development, territory sales and account growth, ideally within hospitality, foodservice or a related B2B sector. You may have experience as a: Business Development Manager / Area Sales Manager / Territory Sales Manager / Key Account Manager / National Account Executive / Hospitality Sales Manager / Foodservice Sales Executive Skills & Experience • Proven success in new business acquisition and account development, • Experience selling into hospitality, foodservice, restaurants, hotels or premium food-led environments, • Strong commercial acumen with understanding of margin, negotiation and profitable growth, • Skilled in pipeline management, consultative selling and relationship management, • Ability to influence chefs, operators, senior stakeholders and business owners, • Experience using CRM systems, forecasting tools and sales reporting, • Highly organised, self-motivated and target driven, • Passion for quality, service and customer excellence Why Apply? • Join a respected and growing business in the premium hospitality sector, • Manage and develop high-value, quality-led customer relationships, • Blend new business hunting with strategic account growth, • Work in a collaborative, high-performance commercial culture, • Excellent opportunity for progression within a premium B2B sales environment If you are a commercially driven sales professional with a passion for hospitality and a track record of winning and growing business, we would love to hear from you. Keywords / Core Competencies Business Development | New Business Sales | Account Management | Hospitality Sales | Foodservice Sales | Premium Hospitality | B2B Sales | Field Sales | Territory Management | Consultative Selling | Solution Selling | Pipeline Management | Revenue Growth | Margin Growth | Upselling | Cross Selling | Key Account Development | Relationship Management | CRM | Negotiation | Food Wholesale | Category Growth

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.