Customer service in store jobs in Croydon

The Store is a young and progressive venue with a strong emphasis on team work located in South Croydon. We need full and part time experienced floor staff to join us with immediate start. Salary: £12.50-£14.00 per hour including service charge which is paid fortnightly. This large and historic site has undergone an extensive refurbishment and this is an exciting opportunity to become a core member of the team. Operationally this is a 5 day a week site with brunch offering at weekends and closing at midnight in the week and 1am at weekends. Subsequently there is a wide range of full and part time roles available. Day and evening shifts. The site has in excess of 80 - 100 covers in a casual/laid back environment. We have a great team and are now looking to add to this with experienced bar, and floor staff as we are now moving into a busy period. Our ideal candidate attributes for the floor role would include: Friendly and welcoming personality Be able to work under pressure Quick thinking and used to customer facing roles A positive can do attitude Enjoy the face paced hospitality industry Keen to learn and progress your career within hospitality Great customer service skills In return we can offer you: A competitive fortnightly wage depending on experience (paid Wednesday every 2 weeks) Staff discount Room for progression within the company Holiday allowance An opportunity to be part of a fun and exciting company. We are holding interviews immediately. We have a strong ethos on team building and staff retention so a fun exciting vibe to work in is important to us. Please send a cv and cover letter if you are keen to meet and have a chat and a paid trial shift

As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!