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Resident Engineer - DDos - UK Remote We're working with a well-established, publicly listed specialist in network security, focused on stopping DDoS attacks automatically and in real time. Their platform brings detection, mitigation and analytics together. It's trusted by internet service providers, hosting companies and large enterprises to keep their services online whatever is thrown at them, in some of the most demanding network environments around. What's on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded position. You'll be the company's eyes and ears inside one of its most important customers. Once the platform is live, you're the customer's first point of contact for escalations and their first source of product knowledge. You'll sit within the Professional Services team, which takes over every account after deployment. Your job is to give the customer a truly white-glove experience. That means owning every issue that comes up, making sure it reaches the right people (SOC, Development or Professional Services) and seeing it through to a resolution the customer is happy with. This is not a development role. You won't be writing code or building things. Your focus will be entirely on the customer: understanding how they use the platform, where it's working well and where it isn't, and making sure their experience keeps improving. What you'll be doing Being the trusted, day-to-day technical contact for a major customer, working remotely with regular on-site visits Owning issues from start to finish, even when other teams carry out the fix, so the customer always knows someone is accountable Bringing in the right internal teams, keeping everyone updated and making sure nothing gets lost Picking up early signs of frustration or pain points and dealing with them before they put the relationship at risk Feeding customer insight back into the business as part of a culture of continuous feedback and continuous improvement Spotting where extra products or services could solve a customer problem, and passing those opportunities to the account team Taking part in health checks, service reviews and strategic conversations with the customer Helping customer teams build their confidence and knowledge of the platform What we're looking for A career that has been entirely customer-facing, ideally as a Technical Account Manager, Customer Success Engineer, Resident Engineer, Solutions Engineer or something similar Experience supporting a complex, technical product that is live in production for demanding customers A background in network security, telemetry, data analytics or a related field Excellent communication skills, with the confidence to handle difficult conversations and senior stakeholders A solid understanding of networking and infrastructure Willingness to travel to customer sites when needed Exposure to DDoS mitigation or similar security platforms is a nice-to-have Please apply with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry. TPBN1_UKTJ

Splunk - a Cisco company, provides the Unified Security and Observability Platform. The world’s leading organisations trust Splunk to go from insight to action fast and at scale; organisations such as McLaren, Heineken, and Tesco are turning data into action with Splunk. Join us as we pursue our innovative vision to make machine data accessible, usable and valuable to everyone. Our company is filled with people passionate about our solutions and seeking to deliver the best experience and outcomes for our customers. At Splunk, we’re committed to our work, customers, having fun and, most importantly, to each other’s success. This is an opportunity to work at a company that is changing how information supports business decisions and makes the world a more digitally resilient place.Splunk seeks a highly motivated, outcome-focused individual to join our SolutionsEngineering team as a Solutions Engineer (SE). As a Splunk SE, you’ll be a technical sales resource for the UK Commercial Sales team supporting our clients in the UK. You will be the authority regarding the technical aspects of solutions and how they integrate within our clients' workflow and tooling. Solutions Engineers must be comfortable building rapport with their client’s technicalstaff, serving as a trusted adviser within the accounts that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is essential to this role. The SE develops and owns technical proof activities to drive new and expansionopportunities, increase product usage, and generate new sales pipeline throughworkshops, office hours, and Q&A sessions. In addition to providing technical guidance, Splunk SEs understand their clients'businesses well and can tailor their solution positioning to both a business and technical audience.Role:This Solutions Engineer role is to help build our business in Ireland and Scotland which is growing rapidly. Due to the nature of the role, the ideal candidate will be based in either Ireland or Scotland and happy to travel as required.The successful candidate will be working closely with an existing SE focussed on Ireland and Scotland based in Dublin, and alongside four Reginal Sales Managers, split across Ireland and Scotland. You will also be part of a wider team of Solutions Engineers spread out across the UK.The customer base will be a mixture of Public Sector and Private Sector customers. Understanding the nuances associated with these different sectors, or experience in both would be a bonusResponsibilities; I want to and can do these:· Establish and own strong technical relationships within the territories you support.· Own achieving the ‘technical win’; moving opportunities from qualification to technical validation and into business validation.· Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post- sale.· Partner with the Regional Sales Manager in in-person and remote meetings with customers to discover customers’ needs and how Splunk can meet those needs.· Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.· Scope and run Proof of Concepts with clients to agreed success criteria and timelines.· Ensure your knowledge and skills of Splunk solutions are up to date.· Maintain timely updates on the state of your opportunities in Salesforce. Attributes; this is who I am:· Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.· Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.· Passionate; in solving meaningful problems with data.· Disruptive; work closely with the SE team and SE management to challenge, develop and continually improve working practices and processes.· Curious; with a growth mindset and willingness to be coached.· Adaptable; with the ability to shift to constantly evolving requirements.Requirements; I’ve got or done these things in the past:· Ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.· Strong presentation and demonstration skills with an ability to use stories effectively.· Ability to actively listen.· Good organisational, prioritisation and time management skills. Required Technical Knowledge; Yes, I’ve got these:· Linux or Windows knowledge· Basic network connectivity troubleshooting· Infrastructure as a Service platforms: AWS, GCP and/or Azure· IT architecture concepts such as High Availability, Disaster Recovery Highly Desirable Knowledge and Experience; I even have some or all of these:· Prior hands on experience with Splunk or similar technologies· Experience selling SaaS services or data solutions or working in a sales/commercial environment.· Domain knowledge in any of: security operations, DevOps, IT operations, big data or log management. Experience using regular expressions.· Experience coding in Python.· Experience working with REST APIs.· Experience with container and container orchestration technology.Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Job SummaryJob number: 2027443Profession: Sales

The Group at Morningstar strives to Empower Investor Success. We tirelessly pursue new ways to combine our data and research with design and technology to help solve investors’ needs. Our solutions pave the way for investors to achieve their goals with confidence. The Morningstar Wealth Platform allows investors and advisers to collaborate through their financial journey with seamless and enjoyable digital experiences. By learning through data and engagement, we build products and offer services that connect people to the financial information and tools they need. Our mission is to enhance the education, engagement, and experience for the investor. The AI-enabled Product Manager will lead the transformation of core customer and colleague workflows across the Morningstar Wealth Platform. This role sits at the heart of how investors and advisers interact with the platform, owning some of the most mission‑critical journeys in wealth management – including tax wrapper switching, investor profile management, money movements, and fees. You will be accountable for re‑engineering complex, high‑volume processes into intuitive, self‑served, and experiences that scale efficiently while meeting regulatory and operational standards. • Own end‑to‑end the digitalisation of core, high value workflows across our Platform product., • Lead the shift from manual, colleague‑led processes to secure, permissioned, customer self‑service experiences – leveraging authentication, role‑based access controls, and intelligent automation to reduce dependency on human intervention at scale., • Define and deliver an automation roadmap that materially reduces operational effort, processing time, and error rates – identifying where intelligent automation can replace manual workflows, improve scalability, and free colleagues to focus on higher‑value activity., • Partner with engineering, design, operations, and customer teams to deliver front‑to‑back solutions spanning UX, APIs, workflow orchestration, and back‑office services – actively using AI to accelerate the product development lifecycle across discovery, definition, design, and refinement., • Own and prioritise the product backlog using a clear value framework, balancing customer impact, operational efficiency, regulatory obligations, and technical sustainability., • Maintain a strong continuous discovery cadence with customers, advisers, and internal colleagues – to surface patterns, identify emerging trends, and map opportunities across operational and behavioural data, turning insight into prioritised product action., • Champion the adoption of AI tools across your own daily workflows – from backlog management and stakeholder communications to research synthesis and delivery planning – modelling what it means to be a genuinely AI‑enabled product leader., • Act as the single point of product leadership for your domain, clearly communicating vision, trade‑offs, progress, and outcomes to senior stakeholders., • 5–7+ years’ experience as a Product Manager (or equivalent), ideally working on platform, workflow, or automation‑heavy products., • Clear, demonstrable track record of using AI to enhance your own practice and the teams around you., • Deep knowledge of wealth management platforms, ideally gained through direct experience working in or very closely with operational teams., • Strong understanding of the manual processes, back‑office dependencies, and scalability constraints that define day‑to‑day platform operations – and the judgment to know where automation can make the greatest difference., • Strong systems and workflow thinking, with the ability to design and improve end‑to‑end journeys rather than isolated features – including the confidence to challenge existing processes and reimagine them., • Strong front‑to‑back product ownership, with an understanding of how customer experiences are enabled by back‑end services and processes., • Outcome‑driven mindset, with experience setting and delivering against OKRs tied to customer value, operational efficiency, and AI‑enabled capability improvements., • Excellent communication and stakeholder management skills, able to bring clarity to complex and ambiguous problem spaces., • Comfortable working in agile, cross‑functional teams, balancing near‑term delivery with longer‑term platform evolution., • Base Salary Compensation Range: GBP 58,900 – 82,333.33, • Bonus Target: 12.5% Annual, • Hybrid work environment – four days in‑office each week in most locations, with flexibility and support for remote work., • Range of benefits available to enhance flexibility as needs change., • Tools and resources to engage meaningfully with global colleagues. Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions — including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters — without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct. #J-18808-Ljbffr

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: • UK & Ireland's premier AWS, Microsoft & Oracle partner, • 3300+ strong, €350/£300m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. • Embed a product-centric, agile delivery culture, enabling our teams to effectively and efficiently deliver products that drive forward our mission., • Facilitate communication, coordination, and alignment across teams and stakeholders., • Design and embed Agile delivery., • Maintain a focus on learning and continuous improvement., • Create an inclusive and effective team delivering innovative, high-value products., • Optimise team culture, performance, and health, supporting individuals and teams to operate at their peak and finding innovative ways to improve ways-of-working., • Establish and mature delivery management processes, including roadmap and release coordination., • Manage resource planning and allocation, identifying and mitigating risks., • Support product and technology leads in managing demand and delivery., • Drive continuous improvement and cross-team collaboration., • Drive Agile or Hybrid projects forward on time, to budget and best quality., • Stakeholder engagement and management., • Weekly overview and delivery assurance meeting., • Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management., • Relevant tertiary qualification in technology, business, humanities, or engineering., • Demonstrable experience in Agile Delivery or Programme Management (preferred)., • You have a breadth of experience in agile frameworks and methods and have applied these in multiple stages of the project lifecycle in service or software delivery. You can apply and adapt these pragmatically and innovatively to meet the needs of a team and client.experience working with a range of agile frameworks, such as Scrum, Kanban and lean methodologies, and tools such as Jira, Trello., • You can build and maintain strong relationships., • You have experience mediating and mending relationships, and managing expectations of clients and stakeholders., • You can adjust your delivery management approach, including agile techniques and leadership approach to suit different client context and team needs., • Strong, stakeholder engagement, team enablement and coaching skills., • Leadership. You role‑model positive and supportive servant leadership behaviours. You know how to adjust your leadership approach to meet the needs of a diverse team and create the right environment to keep team members motivated and empowered. You champion ways‑of‑working and a positive team culture., • Experience working with globally dispersed teams., • Communication - You have strong listening, and verbal and written communication skills, which you can leverage to build relationships and facilitate effectively, asking the right questions to ensure meetings remain focused. You have experience communicating sensitive messages and navigating difficult conversations, steering these towards positive outcomes.Commercial mindset and ability to drive culture change., • Experience with Pre‑Sales, including contributions to proposals to win new business., • Experience leading Agile delivery in product‑centric teams through discovery, alpha and beta phases, embedding continuous delivery, iteration and user‑focused improvement., • Experience in delivering Software Development, Dataor Cloud Migration projects., • Experience collaborating with team members and clients to ensure the project roadmap will deliver what’s needed in the desired timeframe., • You can assess feasibility of delivery and identify risks and dependencies which may impact success, taking appropriate action before they become issues., • You can put plans into practice, keeping planning collaborative and agile and adjusting it as new learning comes to light., • You can coordinate a multi-disciplinary team to keep them focused on delivery, ensuring each team member’s contribution feeds into priorities and the critical path., • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: watch?v=F_d3ELTH5zo #J-18808-Ljbffr

Role: VMWare Infrastructure/Cloud Consultant Location: Edinburgh, UK Job Type: Full Time This is a technical position that requires experienced infrastructure configuration and management, with strong communication and customer service focus, as well as excellent technical network and security knowledge. The successful applicant will participate in the tooling choice, architectural design, configuration, deployment, and management of the customer IT Estate. We are seeking an experienced and results-driven Level 3 VMWare Infrastructure/Cloud consultant. This is a hands-on role requiring excellent communication and technical skills. • Support multiple clients across multiple technologies, • Mentoring of junior team members, • Consult with customers and across a cross-team environment, • Documentation and development of designs, processes and procedures, • Work within a structured ITIL / ISO20000 IT Service Management environment, • Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions, • Excellent presentation and reporting skills arising from customer facing and on-site experience, • Very strong verbal, presentation, and interpersonal skills are required, • Escalation point for major incidents/investigations, • Solid technical aptitude, the ability to work in a team, good people skills and a minimum of 3+ years experience working within a similar technical role, • Proven experience deploying, supporting and troubleshooting VMWare ESXi & Hyper-V, • VMWare certified, • Disaster recovery and site replication solutions experience using VMWare Site Recovery Manager, • Working knowledge in networking and security best practices (Cisco Certified preferred), • Strong working knowledge of modern Microsoft technologies - Active Directory, Microsoft Entra, AVS, • Interpreting, understanding and solving complex technical problems/incidents, • Project or support delivery experience with client facing background, • Strong experience across multi-server, standalone and clustered solutions, • Good broad technical knowledge across Microsoft Azure and AVS, • Exposure to ITSM Toolsets e.g. ServiceNow, JIRA, • Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes, • Mid-Senior level, • Full-time, • Information Technology, Consulting, and Customer Service, • IT Services and IT Consulting, Outsourcing and Offshoring Consulting, and Information Services #J-18808-Ljbffr

Manage a portfolio of high-value customers across EMEA, focusing on Italy, to drive product adoption, ensure renewal performance, and foster strategic relationships with stakeholders.

Seeq is seeking a Principal Customer Success Manager to manage strategic accounts, drive value realization, and foster customer advocacy for industrial intelligence platforms in the manufacturing sector. This remote role focuses on retaining and growing key clients.

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

Drive customer success by understanding their challenges and showcasing how ProdPad provides solutions. Manage customer relationships from onboarding to renewal, acting as their guide and advocate.

Senior Customer Success Manager for a leading hospitality tech software platform, focusing on customer retention, upselling, and issue escalation.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our o

Experienced Customer Service Manager needed to lead a team, handle complaints, ensure compliance, and manage reporting in the social housing sector.

Seeking a remote Customer Success Engineer to provide technical support, troubleshoot issues, and improve documentation for an open-source workflow platform, targeting enterprise customers.

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Collaborates with the Customer Success team to deliver excellent customer experiences. Serves as a technical expert and trusted advisor to customers, ensuring product adoption and providing support throughout the customer lifecycle.

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Remote Customer Success Executive role focusing on customer engagement and retention in the recruitment tech market, utilizing product knowledge and providing solutions for employer branding and online recruiting.

Seeking a Customer Success Manager to guide B2B SaaS clients through onboarding and adoption, driving product value and business impact. Focus on customer retention and growth.

Customer Success Manager to manage mid-sized and enterprise clients, focusing on retention, expansion, and shaping customer success processes.

Manages grid connections and customer relations for EV charging projects, ensuring compliance and efficient execution.

You can earn tips from customers as well, to help towards your earnings goals.

Referral bonus of up to £500 per successful referral.

Customer first attitude, reliable work ethic, and good communication skills.