We are looking for a Senior Technical Claims Advisor to use their motor vehicle mechanical expertise to help guide our clients through the appropriate claims process. As a key part of the APG team you will be responsible for guiding claimants through the relevant claims process giving expert advice regarding suitable repairers and relevant liabilities. The role The key responsibilities you could be looking after include: • Provide accurate claims advice across a variety of products and the processes involved within your handling limit, • Other reasonable duties as required., • Resolve claims across a variety of platforms, telephone, email and online, • Collect accurate information and documents to proceed with a claim remaining within Average Claims Spend, • Understanding our various customers’ requirements and working with them to ensure they are properly dealt with, • Maintain company service levels and deliver on set KPI’s, • Consider and validate High Value Claims in accordance with AP referral process, • Provide technical advice and support to the Claims Team, • Provide support to the Sales team by providing accurate and timely information, • Provide professional and friendly service, • Ensure fair settlement of a valid claim, • Service in accordance with industry and company guidelines, • Handle any complaints associated with a claim as per the complaints process and carry out any Manager Call backs, • Manage all administration aspects of the claim including exception reports Our ideal candidate • Excellent interpersonal and customer service skills, • A high level of literacy and numeracy, • Active listening skills, • Initiative and the ability to adapt quickly to different situations, • Good written and oral communication skills, • Ability to work effectively under pressure both within a team or on own initiative, • Comprehensive Motor Vehicle Technical knowledge i.e. repairs, maintenance and diagnostics, • Microsoft Office including Word and Excel, • Good understanding of voice/soft skill, • Technical qualification such as City and Guilds NVQ in relevant subject Preferred: • Experience in an FCA regulated environment, • A background in insurance product administration and claims resolution Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK. The company At AutoProtect Group, we sell products, platforms and services that support vehicle retailers, manufacturers, finance lenders and brokers. Our solutions make their business easier to operate and more profitable. Our award-winning customer journey supports our consumers with their claims and product admin, removing the friction from what can be a stressful time in our customers’ lives. T here are four main branches to our Group, including: • iComply – our specialist compliance consultancy servicing the automotive sector, • AutoProtect – award-winning warranties and value-added insurance products., • Shine! – an expert mobile vehicle repair network., • DealTrak – our software platform dedicated to connecting automotive finance providers with their customers. We work with vehicle retailers and manufacturers to bring award-winning protection, warranty and insurance products, easy-to-use finance and insurance platforms, and high-quality customer services, founded on FCA Treating Customers Fairly principles. We sell products direct to our consumer via online sales channels at affordable price points. With a small but efficient team, we remain agile enough to react to market demands and launch new products at the right time. Our goal is to continue our successive growth in the years to come – why not join our journey? View our vision and values at Careers - Our Vision Take a closer look at what is really looks like to work at AutoProtect Group on our LinkedIn Life page.
We are a busy car dealership looking for a motivated Valeter to join our team. What we’re looking for: • Full UK manual and automatic driving licence (essential), • Ability to work well within a team., • High attention to detail and commitment to delivering excellent results., • Willingness to learn new skills, including polishing and paint correction. What we offer: • Supportive working environment., • Training and development opportunities., • The chance to work with a professional, customer-focused team. If you take pride in your work and want to develop your skills in the automotive industry, we’d love to hear from you.
Barby’s Luxury Nails is expanding, and we’re looking for a talented and reliable Nail Technician to join our team inside L’s Hair, Epping. Contract Type: Self-employed, part-time Requirements: • NVQ Level 2 in Nail Technology (or equivalent), • Skilled in gel manicures, gel pedicures, and nail art, • knowledge of hygiene and salon standards, • Professional, friendly, and client-focused Responsibilities: • Provide nail services as gel manicures, gel pedicures, and nail art, • Maintain a clean and professional work area, • Deliver excellent customer service, • Follow salon standards and brand values What we offer: • Work in a stylish salon inside LS Hair, Epping, • Flexible part-time schedule, • Supportive and professional team environment About Barby’s Luxury Nails Barby’s Luxury Nails is a boutique nail studio based inside LS Hair in Epping. We specialise in high-quality nail services, from BIAB to detailed nail art, with a strong focus on precision, hygiene, and personalised service. Our brand is known for creating elegant and modern designs while offering clients a relaxing and luxury experience.
🍃 Green Owl Café – We’re Hiring! 🍃 We’re looking for experienced Waitresses, Waiters, and Baristas to join our team at Green Owl Café in Buckhurst Hill. 📍 Our café is conveniently located just 100m from Buckhurst Hill Central Line Station. ✨ What we’re looking for: Only very experienced front-of-house staff and baristas (no entry-level positions available). Friendly, professional, and reliable team members. A passion for great customer service and quality coffee/food. 🕒 Positions available: Full-time Part-time If you’re an experienced hospitality professional and would like to join a welcoming, fast-paced café environment, we’d love to hear from you!
Job description YC Autotech is a leading vehicle repair shop based in Waltham Abbey, Essex (EN9 2AQ), is looking for a skilled and experienced Workshop Mechanic. This is a full-time role offering excellent opportunities. We specialise in Petrol & Diesel combustion engines, prestige vehicles & vans, and we pride ourselves on delivering top-tier service and attention to detail for every customer and car. Responsibilities • Perform comprehensive diagnostics on vehicles to identify issues and determine necessary repairs., • Conduct routine maintenance services, including oil changes, tire rotations, and brake inspections., • Repair and replace vehicle components such as transmissions, suspensions, shocks & struts, and air brakes., • Utilise hand tools and power tools effectively for various repair tasks., • Interpret schematics to troubleshoot electrical systems and perform repairs on automotive electrical systems., • Work on diesel engine repairs and ensure compliance with safety standards., • Provide exceptional customer service by communicating effectively with clients regarding their vehicle needs., • Maintain accurate records of services performed and parts used for each vehicle., • Collaborate with team members to enhance overall shop efficiency and productivity. Qualifications • Proven experience as an Automotive Mechanic with a strong mechanical knowledge base., • Dealership experience is preferred but not required., • Owning your own tools is a PLUS, • Proficient in automotive diagnostics and troubleshooting techniques., • Experience with auto body repair, welding, and auto estimating is advantageous., • Knowledge of GM vehicles and their specific repair requirements is beneficial., • Ability to perform alignment services and tire service effectively., • Strong problem-solving skills with attention to detail in all aspects of work., • Excellent communication skills to interact positively with customers and team members., • Must possess a valid driver’s license. Join our team of professionals where your expertise will be valued, and your contributions will make a difference in the lives of our customers. We look forward to welcoming you aboard! Job Types: Full-time, Permanent Pay: £25,000.00-£30,000.00 per year Work Location: In person
Must be able to work under pressure Deal with rotation of stock and stock order Cooking to order Good standards of cleanliness Level 2 or above of food health and safety certification. Be able to work alongside others Good customer skills
Career Opportunity: Drainage Engineer Company: United Drains Location: London and Surrounding Areas (100-Mile Radius) Employment Type: Full-time Company Overview: United Drains, a leading plumbing and drainage company specialising in the commercial sector, is experiencing rapid growth. We are currently seeking talented Plumbing & Drainage Engineers to join our expanding team. Job Description: Position: Plumbing & Drainage Engineer Salary Range: £36,400 - £44,200 Work Hours: Monday to Friday, 08:00 - 18:00 On-call: Approximately 1 day per week Preferred Skills: Proficiency in: · Blockage clearance using high-pressure water jetting and electro coring equipment · Excavations and drain repairs · CIPP patch lining · CCTV surveys · Basic plumbing · Understanding of waste pumps · Understanding of site health & safety protocols Essential Requirements: Clean DBS required Minimum 2 years of experience in the drainage/plumbing industry Positive attitude and a proactive approach to work Excellent communication skills, both written and oral Strong attention to detail and a commitment to high-quality workmanship Exceptional customer service skills Ability to work effectively in a team environment Flexibility with working hours and willingness to participate in on-call rotation Possession of a valid full driving licence Benefits: Competitive pay rates (pay structure dependent on experience) Overtime, call-out standby payment & monthly performance bonus Company pension scheme 20 days’ annual leave plus bank holidays, with an additional days holiday per year after 3 years of continued service (maximum 5 additional days) Birthday leave Option to participate in a comprehensive bonus scheme Fully equipped service vehicle provided Uniform and Personal Protective Equipment (PPE) supplied Ongoing training opportunities Fuel card provided Trade card supplied If you possess the required skills and are eager to join a growing team with excellent benefits, we invite you to apply for this position.
We are currently looking for a friendly, professional, and experienced waitress who is fluent in Greek to join our team in London on a full-time basis. Requirements: Previous experience in a similar role Fluent in Greek (spoken) Excellent customer service and communication skills Ability to work well under pressure in a fast-paced environment Positive attitude and team spirit What We Offer: Full-time position based in London Supportive and welcoming team environment Opportunities for growth and development within the company If you're passionate about hospitality and enjoy delivering great service, we’d love to hear from you!
We are looking for full time Retail Assistants to join our team. You will provide excellent customer service, assist with sales, operate the till and ensure the store is well presented at all times.
Job Title: Multi-Skilled Tradesperson (Plumbing-Biased with Carpentry, Flooring, Tiling & Painting Skills) Location: North west or East London Hours: Monday to Friday, 8:30 AM – 5:00 PM Overtime : Available Salary: £32000-£39000 Start Date: ASAP About the Role: We are looking for a dependable and experienced Multi-Skilled Tradesperson with a strong bias toward plumbing, as well as solid skills in carpentry, flooring, tiling, and painting. To join our team on a full time basis you will work on a variety of maintenance and improvement tasks across domestic properties. Key Responsibilities: • Perform plumbing repairs and installations (e.g., leaks, pipework, taps, bathroom fixtures), • Carry out general carpentry work (e.g., doors, skirting, basic joinery), • Install and repair flooring (laminate, vinyl, tiles), • Complete internal tiling jobs (walls, splashbacks, bathrooms, kitchens), • Undertake painting and decorating tasks to a high standard, • Identify problems and provide effective, practical solutions, • Maintain a clean, safe, and professional work environment, • Proven experience in plumbing plus additional trades: carpentry, flooring, tiling, and painting, • Relevant plumbing qualifications (NVQ Level 2 or equivalent preferred), • Full UK driving licence (company vehicle provided), • Own tools, • Must be able to carry out DBS checks, • Asbestos awareness, • Excellent problem-solving and time management skills, • Strong attention to detail with a commitment to quality, • Good communication and customer service skills, • Full-time, stable weekday hours (Monday–Friday, 8:30am–5pm)
Key Responsibilities Greet customers in a friendly and professional manner, taking orders accurately. Prepare and serve espresso-based drinks, teas, smoothies, and other beverages to company standards. Operate coffee machines, grinders, blenders, and other café equipment safely. Maintain knowledge of coffee beans, brewing methods, and seasonal menu items. Ensure correct presentation, portioning, and temperature of all drinks and snacks. Handle payments, operate tills/EPOS systems, and process card transactions. Keep the coffee station, seating areas, and equipment clean and hygienic at all times. Follow food hygiene, health & safety, and allergen procedures. Restock milk, coffee beans, syrups, cups, and other consumables as needed. Assist with training new staff members when required. Deliver outstanding customer service, resolving issues promptly and politely. Skills & Requirements Previous experience as a barista or in hospitality preferred, but training provided. Passion for coffee and customer service. Ability to work efficiently in a fast-paced environment. Strong communication and teamwork skills. Attention to detail and commitment to high standards. Reliable, punctual, and flexible with working hours.