E commerce customer service jobs in United Kingdom

Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy, and the company’s own webs Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfillment of orders. Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. Ensure compliance with health and safety regulations in all warehouse activities and processes. Develop and implement warehouse policies and procedures to improve productivity and streamline operations. Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.

Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy., and the company’s own website. • Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfilment of orders. • Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. • Ensure compliance with health and safety regulations in all warehouse activities and processes. • Develop and implement warehouse policies and procedures to improve productivity and streamline operations. • Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. • Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. • Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.

Job Duties for Shop Supervisor: Oversee daily shop operations and ensure smooth running. Supervise and guide sales staff to provide excellent customer service. Train new employees and help them improve their skills. Organize and maintain attractive store displays. Manage inventory and ensure stock levels are correct. Assist customers with their needs and handle complaints. Achieve sales targets and report results to the manager. Keep the store clean, safe, and organized. Ensure store policies are followed by all staff. Support the manager in various tasks as needed. Along with the duties mentioned above, our store supervisor should have experience and knowledge in expanding our online presence. This includes managing platforms like TikTok Shop and other e-commerce markets ( Ebay, Amazon ) to help grow the business. The supervisor will be responsible for creating and promoting online sales strategies, ensuring a seamless online and in-store shopping experience for customers.

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us The “What’s On In” Group are rapidly becoming a global brand with their high visibility advertising websites, now spreading around the world. From Asia to USA, Europe to the Pacific Rim we are rolling out our fast moving E-commerce Advertising websites. This is leading to the creation of a NEW role for an experienced Advertising Sales Executive to generate sales throughout the entire SG postcode area. On line advertising is currently worth 83 Million within the UK and 89 Billion Globally. More and more advertisers are eager to advertise online with online search now dominating how customers now search, with IPads, IPhones, mobile search leads the way. "What’s On In" are capitalising on this with its “What’s On In” domain advertising websites. About You We are seeking a very special Sales Executive to create sales throughout the entire SG postcode area. The main skill set you must possess for this position are: Must be a Self-starter The ability to work on your own Be able to hit and maintain sales targets Proactive in B2B sales negotiations Strong and successful with sales experience Possess drive, motivation and acute attention to detail in ensuring all available business development opportunities are targeted and secured Excellent customer service skills Strong phone sales, negotiation, communication, and presentation skills The ability to deal direct with decision makers from CEOs to small businesses Research skills Have a Laptop You would be joining a small but dedicated company that is expanding around the world with a unique Global Brand Your Role as Advertising Sales Executive Your role is to be contacting businesses throughout the entire SG postcode area displaying the SG website to acquire advertisers that wish to advertise on the website. Your working week will be Monday to Friday You will be reporting direct to the MD you before you start Sales Potential Sales potential within the SG postcode area is enormous, these stats lay out the sales potential within the Stevenage and SG postcode area. . We want to reward you well, and for the right Advertising Sales Executive our commission structure is the best there is. • You will be paid 50% commission on ALL sales • You will be on a self-employed basis • You will be paid weekly Full training & support will be given to If you are looking for an exciting NEW career challenge with a young dynamic company and would like to be part of a Global Brand in the making then we would like to speak to you.

Role Overview: We are seeking an experienced Sales Consultant with a passion for retail and e-commerce. In this role, you will engage with potential customers, drive sales, and help grow our client base by providing personalized recommendations and support. If you’re a motivated self-starter with excellent communication skills, we want to hear from you! Key Responsibilities: Identify and engage potential customers through online and mail order channels. Provide expert advice on products, tailoring recommendations to meet client needs. Drive sales by maintaining strong customer relationships and delivering exceptional service. Collaborate with marketing and operations to support promotional campaigns. Meet or exceed monthly sales targets and contribute to team goals. Qualifications: Proven experience in sales or customer service, preferably in e-commerce or retail. Strong communication and interpersonal skills. Goal-oriented, with a track record of meeting or exceeding targets. Self-motivated with the ability to work independently and as part of a team. Proficiency in CRM software and basic digital tools. What We Offer: Competitive salary and performance-based incentives. Comprehensive training and career development opportunities. A collaborative and supportive work environment.