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We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service. \n T... \n \n \n ZIPC1_UKTJ

Position Overview: An exciting opportunity for a forward-thinking full stack engineer who thrives on producing customer facing digital experiences. You will join a leading name in the food and beverage market with 500+ stores across the world. As a Mobile Principal Engineer, you will be responsible for driving technical excellence and innovation within your mobile apps team. Experience in backend APIs is an added advantage. You will lead by example, playing a hands-on role in designing, building, and maintaining mobile applications and back-end microservices. Additionally, you will impart your knowledge and coach others fostering a culture of continuous learning and collaborationResponsibilities:Architect and develop scalable and performant mission critical mobile Android Apps.Engage and contribute actively into the various external interfaces and APIs to improve mobile first capabilitiesMentor a team of engineers, providing guidance on best practices, design patterns, and coding standards.Drive a culture of quality and innovation, advocating Extreme Programming ways of workingCollaborating with cross-functional teams, participating in Agile processes and code reviewsUtilise strong debugging skills to troubleshoot and resolve complex issues in both front-end and back-end systems (including both internal and third-party systems)Experience working on cloud platforms, with knowledge of Google Cloud Platform (GCP) being an advantageFamiliarity with e-commerce platforms and solutions is highly desirableStay abreast of emerging technologies and industry trends, evaluating their potential impact and advocating for them to be included on the product roadmap and development processesChampion continuous improvement, performance optimisation, and security throughout the development lifecycleSkills:Proven experience as a hands-on engineer with proficiency in KotlinHands on experience in backend API development using Node.js will be an advantageExperience in technical decision making guiding the team to propose solutions which implement standard mythologies so that a maintainable product is producedStrong leadership skills with the ability to inspire and mentor other engineersExperience working in the Quick Service Restaurant (QSR), Retail, or E-commerce industries is a plusExcellent problem solving and communication skillsYou have a passion for automation tested code and setting high standards for code qualityBe a keen team player with strong interpersonal skillsAbility to thrive in a fast-paced, dynamic environment and drive change through innovation and collaborationLocation: 5 days per week in our London officePosting Date: 2024-07-02

Fulfilment Centre ManagerLocation: 5 days at the designated fulfilment centre.About ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.The RoleZapp is seeking a highly motivated and experienced Fulfilment Centre Manager to lead our dynamic team. In this role, you will oversee the daily operations of the fulfilment centre, implementing efficient processes to optimise customer order fulfilment, reduce stock waste and loss, safeguard assets, and cultivate strong teamwork.As Fulfilment Centre Manager, you will be instrumental in driving the success of your assigned Zapp location. This includes full accountability for the fulfilment centre’s profit and loss, inventory management, and operational efficiency, as well as the well-being and professional development of our frontline staff.You will collaborate with Zapp's Senior Operations Leadership to develop and execute strategies to enhance your fulfilment centre's performance. You will also ensure strict compliance with Health & Safety standards and Zapp's internal policies.Your leadership will empower your fulfilment centre team to reach their full potential, enabling them to deliver exceptional service to our customers.Responsibilities:Operational ExcellenceEnsure smooth day-to-day running of the assigned Zapp fulfilment centre.Manage and achieve key performance indicators (KPIs).Ensure adherence to all Zapp policies and procedures, maintaining operational standards for the highest level of customer service.Review, refine, and uphold standard operating procedures.Team Leadership and Development Lead, motivate, train, and engage front-line staff to build and maintain a high-performing team.Security and Asset Protection Maintain the highest level of security for inventory and assets.Safety and ComplianceUphold and enhance Food Safety and Health & Safety Standards within the fulfilment centre.Facility ManagementOversee the condition and maintenance of the site and its equipment.Licensing and Regulatory CompliancePromote licensing objectives and ensure fulfilment centre license conditions are consistently met.QualificationsProven experience managing 24/7 front-line operations in a logistics, e-commerce, or retail environment.Demonstrated ability to lead large teams (15+), including management staff.Strong analytical skills with the ability to derive insights and implement data-driven improvements.Experience collaborating with various stakeholders (e.g. Customer Experience, Central HQ) to seek guidance and suggest enhancements.Excellent verbal and written communication skills.Willingness to work varied shifts, including weekends, to support operational needs.BenefitsPrivate Health Insurance (AXA)Zapp Credit for testing the Zapp service and experience25 days annual leave plus all UK bank holidays

Contract: PermanentLocation: Flexible hybrid working style with three days in the London officeThe roleThe Information Architect will be responsible for D&A data architecture, designing conceptual and logical data models that guide Commerce, Finance, Manufacturing, Supply Chain, Merchandising, Consumer and other data transformations at Pandora. In this architecture role, you will define D&A-wide data models, create conceptual data architectures, create naming standards, and establish information blueprints that engineering teams loves and implements. Working across our commerce, manufacturing, and supply chain operations spanning our clusters and markets, you will ensure our data architecture makes information accessible and trustworthy for both analytical insights and AI innovations, enabling Pandora's journey to become the world's leading jewelry company. What to expect from the roleLeading enterprise information architecture design, creating semantic, conceptual, logical models that engineering teams translate into Azure Synapse and Databricks based physical implementations.Architecting domain data models for commerce (store, consumer, marketing, omnichannel, e-commerce), manufacturing (production, quality, materials), and supply chain (wholesale, inventory, distribution, planning) that reflect business capabilities.Designing data product interfaces and semantic contracts that define how business entities flow through bronze-to-gold transformations, enabling interoperability between domain-owned data products.Developing semantic layer architectures that provide business-oriented abstractions, hiding technical complexity while enabling self-service analytics.Review data architectural blueprints for core application transformation (SAP, Salesforce, o9, workforce management) ensuring smooth transitional architecture while maintaining business continuity.Co-create master data management strategies for products, customers, suppliers, and stores, establishing authoritative sources and harmonization patterns across systems together with master data responsible.Establishing data quality measures and modelling standards embedded in architectural patterns: operational schemas in bronze, conformed and dimensional entities in silver, and consumption-ready models in gold.Reviewing key physical model proposals from engineering teams, ensuring alignment with enterprise information data models.Designing information value chains and data product specifications with clear contracts for downstream consumption by analytics, AI, and data consumers.Mapping business capabilities to information domains, creating bounded contexts aligned with Domain-Driven Design principles for manufacturing, commerce, and supply chain.Providing architectural oversight through design reviews and decision records to ensure adherence to data standards and governance requirements.Contribute to business glossaries and semantic models that bridge business language and technical implementation, ensuring consistent understanding across technical and business stakeholders.Mentoring teams on data architectural best practices while documenting anti-patterns to avoid common pitfalls in dimensional modelling and naming standards.The successful candidateProven experience designing enterprise-scale information architectures (multi-source, multi-domain at scale) that successfully went into production.Domain expertise in commerce, manufacturing, or supply chain data models - understanding product hierarchies, inventory flows, customer journeys, manufacturing, or merchandising analytics.Demonstrated experience architecting shared data models in modern lakehouse patterns, including defining silver-layer conformance standards and gold-layer consumption contracts.Practical experience with both traditional dimensional modeling (Kimball, Data Vault etc.) and modern data mesh/lakehouse patterns, with ability to guide teams through transitional architectures harmonizing both paradigms.Understanding of Azure data platform capabilities (Synapse, Databricks, Unity Catalog, Data Factory) to guide architectural decisions in daily implementations.Track record of guiding teams through major digital transformations, particularly SAP S/4HANA migrations, o9 implementations, or multi-system platform modernizations.Demonstrated ability to create semantic layers and logical models that achieved actual business adoption and self-service analytics usage.Experience establishing master data management patterns and data governance frameworks integrated into architectural design.Excellence in stakeholder communication - explaining data architecture to non-technical audiences while providing technical guidance to engineering teams.Collaborative leadership style - guiding teams to good decisions rather than mandating solutions, with pragmatic approach balancing best practices with delivery realities.Experience establishing reusable patterns and reference architectures that accelerate delivery across multiple domains and teams.About PandoraPandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.Craft Your Future with Pandora: A Career Built Around YouAt Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.What We OfferOur focus is on offering you a career that’s as unique as you are. We provide the tools, opportunities, and support you need to thrive:Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.Your future is waiting – craft the incredible with Pandora!Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.Role summaryThis is a hands-on strategic leadership role for someone who can define the target AMDB/xMDB architecture, build the capability, and lead its migration into operational use across the enterprise. The role owns the long-term roadmap for CMDB/AMDB/xMDB, including service modeling, data quality, integrations, adoption, and the transition from fragmented configuration sources to a coherent, trusted platform.The ideal candidate has deep practical experience building an AMDB / xMDB in Atlassian JSM Assets and understands the complexities of operating at Expedia's scale: multiple domains, diverse data sources, distributed ownership, inconsistent legacy data, and complex service dependencies. They will lead the creation of CI and service models, migration and onboarding patterns, relationship structures, governance processes, and quality measures that enable configuration data to support incident, change, problem, request, resilience, and impact-analysis workflows.Collaborates with management and product to balance the needs of the teams' wellbeing, new capabilities, migration delivery, data remediation, and platform maintenance and operations. Acts as the primary point of accountability for building a sustainable configuration management capability and for ensuring that the resulting AMDB/xMDB is adopted by service owners and operational teams.Minimum Qualifications:Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.Senior individual contributor with demonstrated technical leadership; experience leading or managing a team of engineers for at least one year, but not currently operating as a senior people manager.Experience in ITSM, ITOM, ITAM, or related engineering domains, including at least 3 years leading engineering or IT service management teams, often in globally distributed environments.Proven ownership of an enterprise CMDB/AMDB/xMDB platform as a trusted source of truth for services, infrastructure, and dependencies.Deep hands‑on experience with Jira Service Management, including:JSM Assets/CSDM‑aligned service modelingIntegrations with ITSM (incident, change, problem, request)ITOM (discovery, event management), ITAM, observability, and cloud platformsStrong expertise in CMDB data modeling, CI class design, relationship mapping, and API‑based data integrations with IT and business systems.Demonstrated ability to define and drive configuration standards, data models, governance frameworks, ownership models, and data quality KPIs, along with long‑term CMDB roadmap planning.Experience leading cross‑team initiatives to improve dependency visibility, change impact analysis, and operational resilience for Tier 0 / Tier 1 or mission‑critical services.Proven capability supporting multiple services and stakeholders within a complex enterprise environment.Strong communicator and stakeholder manager, comfortable influencing senior technical and business leaders without direct authority.Familiarity with AI‑driven tools or workflows, applying AI/ML concepts to improve configuration data quality, incident response, or change management outcomes.Preferred Qualifications:Experience operating an enterprise‑scale xMDB/AMDB supporting complex, distributed application and infrastructure landscapes, including cloud and hybrid environments.Strong track record of architecting and evolving xMDB integrations, discovery toolchains, reconciliation strategies, and data pipelines to improve coverage, accuracy, and operational reliability.Demonstrated ability to use xMDB data and analytics to drive decisions related to service health, risk management, change impact, and operational resilience, including leveraging AI/ML‑enabled insights where appropriate.Experience leading xMDB‑related design reviews and making low‑level design decisions for APIs, data models, integrations, and workflows used across multiple domains or organizational units.JSM / Jira Asset Management experience strongly preferred.Advanced experience applying AI/ML techniques or AI‑assisted tools to automate CI classification, detect configuration drift, predict service impact, or enhance operational outcomes, with a strong focus on safe and responsible adoption.Background in adjacent or closely related roles, such as ITSM or ITOM Architect, ServiceNow Platform Owner, SRE, or Resilience Engineering leader, with deep exposure to service topology, service mapping, and xMDB‑driven operations.Domain experience in travel, e‑commerce at scale, marketplaces, SaaS, or cloud service providers, particularly in environments requiring high availability and strong operational resilience.Familiarity with supporting mission‑critical, Tier 0 / Tier 1 services in high‑transaction, customer‑facing platforms.The total cash range for this position in Seattle is $156,500.00 to $219,000.00. Employees in this role have the potential to increase their pay up to $250,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.Benefits and perksExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at .Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.SummaryLocation: Washington - Seattle Campus; UK - LondonType: Full time

About Emplifi Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.About the Sales Team Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.About the RoleThe Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.What You'll Do HereNew Business Development:Prospect and identify new business opportunities within the designated territory or named accountsDevelop and maintain a robust pipeline of potential clients through networking, research, and referralsPresent our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectivesAccount Management:Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clientsUnderstand clients' business goals, challenges, and needs to identify opportunities for additional products and servicesRegularly review client campaigns and provide insights, optimization suggestions, and reportsCross-selling and Upselling:Recognize opportunities to offer additional or premium services to current clientsCollaborate with the customer success organization and solution consultant to identify the next best solutions for existing clientsSales Strategy:Develop and execute a comprehensive sales strategy for the assigned territory or named accountsUtilize CRM tools to track interactions, sales progress, and client informationProvide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategiesCollaboration:Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceededAttend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tacticsLead Development Working with the Business Development teamIdentify, research, and engage potential leads through various channels including social media, industry events, and outbound strategiesQualify leads by assessing their potential needs and fit for our digital marketing solutionsPipeline Management:Consistently manage and update the sales pipeline using CRM toolsForecast potential sales activities and revenue outcomesEvaluate and prioritize leads to ensure efficient time and resource allocationWhat You'll Bring to UsBachelor's degree in Business, Marketing, Communications, or a related field strongly preferredMinimum of 5 years of sales experience, preferably in the digital marketing industryProven track record of meeting and exceeding sales quotasStrong understanding of digital marketing services including e-commerce, social media, content marketing etc.An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impactExcellent verbal and written communication skillsFluent English is essential, together with fluency in at least one additional European language (French, Spanish or Italian)Proficiency in using CRM tools like Salesforce or HubSpotAbility to work independently and as part of a teamStrong negotiation and presentation skillsWhat We OfferInternational and fast-paced environmentChance to work with the world’s biggest brands at the CX tech leaderAgile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideasAI-first workplace, with access to leading AI tools (ChatGPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future Flexible working environmentUnlimited Paid Time OffSick Days & Community Service DaysMeetups & conferences Benefits package including Private Health Insurance and PensionEnhanced family/parental leaveModern office in the heart of Central LondonThere’s more as well! Speak with us to find out all the details!At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.Role: We are seeking an experienced and passionate E-Commerce Manager to join our Aman Essentials Team, located in our London Corporate Office. Reporting to the Retail Marketing Director, the E-Commerce Manager will be responsible for driving performance, enhancing the online customer experience, and supporting the continuous improvement of services to achieve key business objectivesResponsibilities:Develop, implement, and continuously refine the e-commerce and digital strategy to drive revenue growth, brand positioning, and customer loyalty. Act as the digital experience leader, ensuring brand alignment and high standards across all digital channels, working with cross-functional partners in marketing, operations, and product development. Propose and lead enhancements in web UX/UI, driving a seamless and luxurious customer journey that aligns with Aman’s brand values.Oversee the day-to-day management of Shop.aman.com, including merchandising, product lifecycle management, customer journey optimization, and performance monitoring. Partner with IT and third-party vendors to integrate CRM, logistics, payment, and affiliate solutions, ensuring scalability and operational efficiency. Work closely with the Director of Retail Marketing to monitor KPIs, analyze sales and traffic data, and adjust strategy as needed to meet revenue and growth targets. Lead UX enhancements and implement a customer-first approach to optimize the shopping experience, from discovery through checkout and after-sales service. Ideate, implement and execute CRM initiatives, focusing on customer segmentation, retention strategies, and personalized marketing to increase customer lifetime value. Collaborate with the brand, content, and digital marketing teams to deliver cohesive multi-channel campaigns and cross-functional projects, including in-resort product activations. Act as a brand champion for new product lines and digital initiatives, ensuring consistent communication and visibility across all touchpoints. Lead data analysis and reporting for all e-commerce activities, including revenue metrics, customer insights, digital trends, and campaign performance. Requirements:Proven E-Commerce experience in cosmetics and/or fashion, with strong understanding of luxury industry standardsProficiency in key tools including Photoshop, MS Office (Excel, PowerPoint), Google Analytics, CMS platforms (WordPress, Drupal, Magento, BigCommerce), and order/sales systems (AS400, EssBase, Cognos)Strong expertise in merchandising, catalogue management, promotions, pricing, affiliates, traffic acquisition, and customer lifecycle managementExperience managing end-to-end operations including supply chain, order management, fulfilment, delivery, and multi-market environments (languages/currencies)Solid knowledge of digital marketing and performance channels (SEM, SEO, CRM, social media), with understanding of HTML/CSS, UX principles, and A/B testingStrong content and creative skills, including messaging, copywriting, and collaboration with internal teams and external partnersHighly data-driven and results-oriented, with strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environmentBenefits:At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.SummaryLocation: London Office - London, United KingdomType: Full time

Job Description:Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.In this role, you will be responsible for relationship management with an assigned portfolio of clients. You will serve as a client liaison throughout the delivery of client service engagements or outsourced solutions. You will be strategically focused and responsible for maintaining client satisfaction by ensuring consistent and proactive communications with clients while completing tasks that support the overall management of client relationships.Key Responsibilities:Coordinates somewhat complex client interactions, ensuring timely responses and resolution of moderately challenging requests or issues.Analyzes somewhat complex client feedback and data to identify trends, opportunities, and areas for improvement, informing strategic decisions.Develops somewhat complex client engagement plans, tailoring approaches to meet specific client needs and align with business objectives.Implements client management best practices and processes to enhance satisfaction and streamline workflows.Identifies opportunities to strengthen client relationships through proactive communication and value-added solutions.Communicates key insights, updates, and recommendations to internal stakeholders, facilitating alignment and collaboration.Evaluates the effectiveness of client relationship strategies, recommending adjustments to improve outcomes.Documents client interactions and outcomes in CRM systems, ensuring accurate and up-to-date records for reference and reporting.Recommends process improvements or tools to support client relationship management initiatives and enhance team productivity.Client management Managing a portfolio of clients Establish and maintain regular and appropriate communication with the key contact(s) for the client through meetings, emails, calls and support tickets Grow revenue from existing client relationships - understand client needs/requirements in order to contact with appropriate product/services information Collaboration Work closely with US/AUS/EMEA internal counterparts to lead affiliate initiatives across territories Work closely with publisher services to identify partnership opportunities to grow our business Working closely with Analytics’ team to help interpret data and build more effective strategies Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Technical3+ years of digital marketing experience including client service (agency, client or consulting)Presentation and deck creation skills, with a focus on storytelling and visual data representationCompetent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPointExperience in strong client relationships, reinforced by building trust, advising and upsellingCommunicationStrong customer services skills: Negotiation, diplomacy, able to translate client requirements into technical specificationsExcellent written and verbal communicationFluent in EnglishMinimum Requirements:2-4 years relevant work experience RequiredBachelor's Degree Required#LI-CW1Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.Always improve, Always Advance - Only be satisfied with complete success - KaizenPassionately Professional - Take an uncompromising approach to your work and be determined to be the bestHypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territoryMaximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smileSpeed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your teamSummaryLocation: London, United KingdomType: Full time

BASED IN South East London \n CONTRACT TYPE Full-time & permanent \n \n ABOUT HENI \n HENI is an international multi-services art business working at the intersection of art and technology. From printmaking and physical artwork marketplaces to NFTs, publishing, news, video production, and art research, HENI works with the world's leading artists and estates to make art accessible to audiences worldwide. We are ambitious, fast-moving, and unafraid to challenge how the art world operates. \n \n THE OPPORTUNITY \n HENI is seeking an experienced Head of Logistics to lead and take end-to-end responsibility for the company's logistics function. The remit covers domestic and international movement of original artworks and print editions, together with fulfilment for books, merchandise and other physical products. \n \n Based in South East London, this is a hands-on leadership role combining specialist art logistics and high-volume e-commerce fulfilment. It is not a purely desk-based management position: the postholder will personally carry out day-to-day operational work, from arranging shipments and preparing documentation to coordinating suppliers, resolving issues and supporting warehouse and fulfilment activity. \n \n They will work closely with the Head of Warehouse and across Sales, Customer Care, Production, Exhibitions, Finance and Technology. \n \n KEY RESPONSIBILITIES \n\n • Lead the logistics function while remaining hands-on in day-to-day operations: set priorities and service standards, maintain up-to-date working procedures, plan capacity across exhibitions, primary projects and product releases, and ensure clear ownership and trained cover for critical processes.\n, • Manage the end-to-end logistics of artworks and print editions moving domestically and internationally, including collection, packing, transit, customs clearance and final delivery. Cover sales, exhibitions, loans, consignments, storage, production moves, returns and internal transfers; select the right shipper, route, packing/crating and installation service.\n, • Own and be able to operate fulfilment for editions, books and merchandise, including drop and allocation controls, production readiness, order checks, bulk labels, pickups, tracking, customer returns, damaged-stock replacement and accurate edition-number records.\n, • Build and manage the supplier framework, competitive tenders, carrier and platform relationships, shipping budgets, rates, surcharges, capacity and performance; maintain practical contingency arrangements for major drops and platform or carrier failures.\n, • Take full ownership of customs and excise compliance for imports and exports, including tariff classification, valuation, VAT, licensing and documentation. Manage pro formas, CPC codes, Incoterms, CITES/carnets, Temporary Admission, customs warehousing, proof-of-export deadlines, returned goods and any approved client self-collection; liaise with HMRC and brokers.\n, • Set proportionate packing, insurance and condition-reporting requirements; maintain chain-of-custody records and manage customs holds, loss, damage, claims, repair/replacement and root-cause action. Apply appropriate controls to replaceable numbered editions.\n, • Maintain a complete, searchable and compliant record of every movement, including website/offline shipments, allocations, cancellations, returns and replacements. Improve dashboards, deadline alerts, data integrations, movement tracking and automation so the function does not depend on personal folders or a single person/platform.\n, • Coordinate closely with Warehouse, Sales, Customer Care, Production, Exhibitions, Finance, Legal and Technology; communicate costs, lead times and risks clearly, protect client/artist confidentiality, support a premium customer experience and escalate errors transparently.\n\n \n CANDIDATE PROFILE \n A strong background in art is preferred. The successful candidate will combine art-handling judgement, customs expertise, commercial discipline and the ability to lead while remaining actively involved in day-to-day logistics work. \n \n Essential experience and capabilities \n\n • At least five years' relevant experience in registrar, logistics or customs compliance work, including senior ownership of complex international movements and the ability to lead people and partners.\n, • Proven experience moving art or other high-value, fragile goods, with sound judgement on handling, packing/crating, transport modes, condition evidence and insurance.\n, • Deep working knowledge of customs and VAT, including commodity codes, import/export documents, proof of export, Temporary Admission and bonded/customs warehouse controls.\n, • Practical understanding of high-volume parcel or e-commerce fulfilment, shipping platforms, order data, carrier operations, returns and operational resilience.\n, • Strong supplier and commercial skills: tenders, rate negotiation, budgeting, cost comparison, service performance and capacity planning.\n, • Confident with spreadsheets, document repositories, inventory/shipping systems and operational data; able to improve controls, reporting and processes.\n, • Highly organised, meticulous, discreet and calm under pressure, with clear communication, strong customer judgement and full ownership from problem through resolution. Comfortable working hands-on across office, warehouse and fulfilment activity.\n\n \n WHY HENI \n This is an opportunity to shape how HENI moves unique artworks and exhibitions, high-volume editions, books and merchandise - combining specialist art care, international trade, customer experience and scalable fulfilment in one accountable function.

About the role \n This is a newly created position within JD Europe's International Compliance Department. You will investigate and resolve fraud matters affecting customers and the platform across UK and EU markets — including customer fraud, payment and e-banking fraud, account takeover, and related buying and refund abuse. You'll work closely with customer service, payments, product, and legal teams to reduce fraud exposure and improve how the business detects, investigates, and resolves fraud at scale. \n \n What you'll do \n\n • Investigate and resolve fraud cases across UK and EU markets, including customer fraud, payment fraud, e-banking and buying fraud, account takeover, and refund abuse\n, • Manage day-to-day fraud queues, triaging cases by risk and impact, and taking matters through to resolution\n, • Partner with risk, audit, logistics, customer service, payments, and operations teams to handle escalated cases and improve first-line handling\n, • Support the design and refinement of fraud policies and governance, controls, and detection thresholds in collaboration with product and risk teams\n, • Track fraud patterns and typologies across markets, and flag emerging risks.\n, • Liaise with payment providers, card schemes, and banking partners on disputed transactions, chargebacks, and fraud claims\n, • Support engagement with law enforcement and reporting bodies where matters warrant escalation\n, • Maintain case records, investigation notes, and management reporting on fraud performance\n, • Contribute to fraud awareness and training across the business\n\n What we're looking for \n\n • Experience investigating and resolving e-commerce fraud at a scaled online marketplace, retailer, or consumer-facing digital platform\n, • Strong working knowledge of customer fraud, payment and e-banking fraud, account takeover, and refund abuse patterns\n, • Familiarity with the UK and EU payments landscape, including chargeback processes, card scheme rules, and PSD2/SCA\n, • Fluency in a second EU language, Spanish or Portuguese a strong advantage, with German, French, or Dutch also highly valued\n, • Practical and organised, comfortable managing a caseload and taking matters through to resolution\n, • Analytical, with the ability to spot patterns across cases and translate them into actionable intelligence\n, • A confident communicator, comfortable working across customer service, payments, product, and legal teams\n, • Discreet and dependable, with sound judgment when handling sensitive investigations\n, • Comfortable working in an environment where processes and playbooks are still developing\n\n Why this role \n JD Europe is scaling fast, and fraud is one of the most operationally significant risks facing any consumer-facing business at this level of growth. This role offers real breadth — spanning customer, payment, and platform fraud across UK and EU markets — and the chance to help shape how the business detects, investigates, and resolves fraud. For someone with a background in e-commerce fraud investigations who wants to move from executing at scale to helping shape a function, this is a genuine opportunity to make a visible impact.

Company Description \n House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. \n We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal \n \n The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. \n The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. \n \n Key ResponsibilitiesInventory & Stock Support \n\n • Maintain accurate inventory levels across multiple locations\n, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances\n, • Monitor stock levels and flag shortages, overstocks, or discrepancies\n\n Product Setup & Maintenance \n\n • Set up and maintain product listings across systems\n, • Upload product data, images, SKUs, and pricing updates\n, • Ensure listings are accurate and live on time for launches and promotions\n\n Supplier & Purchase Order Support \n\n • Assist with purchase order creation and tracking\n, • Follow up with suppliers on delivery timelines and discrepancies\n, • Maintain accurate records of orders, deliveries, and invoices\n\n Logistics & Fulfilment Coordination \n\n • Coordinate inbound shipments with suppliers and warehouses\n, • Support stock transfers between locations\n, • Work with warehouse teams to resolve fulfilment or stock issues\n\n Reporting & Admin \n\n • Track basic sales, stock movement, and inventory performance\n, • Prepare regular reports to support reordering and planning decisions\n, • Keep operational documentation and systems up to date\n\n Launch & Promotion Support \n\n • Support new product launches and promotional campaigns\n, • Ensure stock availability, correct pricing, and accurate listings\n, • Coordinate with internal teams to ensure operational readiness\n\n Cross-Team Collaboration \n\n • Act as a point of contact between buying, warehouse, and customer service teams\n, • Escalate issues clearly and early when problems arise\n, • Support process improvements to reduce errors and improve efficiency\n\n Skills & Experience \n\n • 2–5 years’ experience in operations, inventory, buying support, or e-commerce\n, • Strong attention to detail and comfort working with data and systems\n, • Organised, reliable, and able to manage multiple tasks simultaneously\n, • Confident communicator with suppliers and internal teams\n, • Proactive mindset — spots problems before they escalate\n\n Free WSET programme \n \n Salary 35,000

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n JD.com is seeking an experienced Technical Product Manager to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing, commercial, and operations teams to deliver user-centric solutions in a dynamic, international environment. \n \n Key Responsibilities: \n\n • Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews.\n, • Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.\n, • Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.\n, • Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.\n, • Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.\n\n \n Minimum Qualifications: \n\n • Recent 5+ years of experience in product management (mobile apps and web apps) in creating / mapping customer user journey experience from end to end in the e-commerce industry for European countries.\n, • Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.\n, • Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.\n, • Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.\n\n \n Preferred Qualifications: \n\n • Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).\n, • Experience working across different regions and diverse cultures is advantageous.\n\n \n What We Offer: \n\n • A dynamic and challenging work environment in a leading global e-commerce company.\n, • The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.\n, • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n JD.com is seeking an experienced Technical Product Operations Manager to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will partner with product development teams to translate business requirements and user insights into actionable product roadmaps, ensuring timely execution. By establishing data-driven metrics to monitor performance, optimising features, and leveraging both internal and external resources to design marketing strategies, you will drive user acquisition and product-market reach, ultimately achieving business goals through superior user experience and market competitiveness. \n \n Key Responsibilities \n\n • Own end-to-end product lifecycle by aligning business strategies, user needs, and market trends. Partner with product development teams to translate business requirements and user insights into actionable product roadmaps, ensuring timely execution.\n, • Dive into business scenarios to collect and analyse user needs and pain points. Collaborate with product and R&D teams to develop optimisation or iteration plans. Document requirements, clarify product functions and goals, and ensure solutions meet business needs and user expectations.\n, • Establish data-driven metrics to monitor product performance, conduct analysis, and drive continuous feature optimisation to enhance service delivery.\n, • Leverage both internal and external resources to design and execute marketing and go-to-market strategies that drive user acquisition and expand product-market reach across European markets.\n, • Drive product localisation strategy, from translation quality and cultural adaptation to region-specific feature prioritisation and compliance requirements.\n, • Work closely with product management, engineering, design, marketing, merchant operations, and customer service teams across London and Beijing to ensure alignment and execution excellence.\n, • Work onsite in London, Dusseldorf, or Rotterdam.\n\n \n Minimum Qualifications \n\n • Bachelor's degree or equivalent practical experience.\n, • 3+ years of experience in product operations, program management, or product management in e-commerce, marketplace, or consumer internet.\n, • Proven experience working in or with European markets, with a strong understanding of local consumer behaviour and market dynamics.\n, • Data-savvy, comfortable with SQL, Excel, data visualisation tools, and making data-backed recommendations.\n, • Excellent project management skills with the ability to manage multiple priorities in a fast-paced, cross-cultural environment.\n, • Fluent in English (native or professional proficiency).\n\n \n Preferred Qualifications \n\n • Experience working in cross-border e-commerce or global marketplace platforms.\n, • Familiarity with product management frameworks (user stories, PRDs, A/B testing, release management).\n, • Experience working in a matrix organisation with distributed teams across time zones.\n, • Multilingual (French, German, Dutch, or other European language) is a plus.\n, • Experience with localisation tools (e.g. Lokalise, Crowdin) and content management systems.\n, • Chinese language ability is a strong plus for cross-team collaboration with Beijing HQ.\n\n \n What We Offer: \n\n • A dynamic and challenging work environment in a leading global e-commerce company with a fast-growing international business.\n, • The opportunity to work with a diverse international team spanning London and Beijing, making a significant impact on JD.com's global AI strategy.\n, • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.\n, • Exposure to massive-scale data, complex cross-border e-commerce challenges, and real-world AI problems that impact millions of users.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n JD.com is seeking an experienced Technical Product Manager - Supply Chain to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will own and drive the supply chain product strategy for Joybuy's European markets. You will be responsible for the full product lifecycle of supply chain systems that support cross-border e-commerce operations, working at the intersection of logistics, technology, and business to deliver a superior fulfilment experience for millions of European customers. \n \n This is a high-impact, senior IC role. You will define product vision, set the roadmap, and lead cross-functional execution with engineering, operations, business, and local market teams across London and Beijing. \n \n Key Responsibilities \n\n • Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations. Align product priorities with broader business goals and market expansion plans.\n, • Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration. Write clear PRDs, define success metrics, and ensure timely delivery.\n, • Lead product initiatives across one or more of the following domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility.\n, • Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities. Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction.\n, • Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.). Use data to prioritise, measure impact, and drive continuous optimisation.\n, • Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence.\n, • Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g. GPSR), and region-specific customer expectations.\n\n \n Minimum Qualifications \n\n • Bachelor's degree or equivalent practical experience.\n, • 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles.\n, • Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems.\n, • Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale.\n, • Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis.\n, • Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones.\n, • Fluent in English.\n\n \n Preferred Qualifications \n\n • Experience in cross-border e-commerce supply chains, global logistics, or international marketplace fulfilment.\n, • Experience working in or with European logistics ecosystems carriers, 3PLs, last-mile networks.\n, • Experience with supply chain planning, demand forecasting, or inventory optimisation systems.\n, • Experience building platform-level products that serve multiple internal or external stakeholders.\n, • Proven ability to influence without authority and drive alignment across senior leadership.\n, • Experience hiring, mentoring, or informally leading other product managers.\n, • Chinese language ability is strongly preferred for cross-team collaboration with Beijing HQ.\n\n \n What We Offer: \n\n • A dynamic and challenging work environment in a leading global e-commerce company with a fast-growing international business.\n, • The opportunity to work with a diverse international team spanning London and Beijing, making a significant impact on JD.com's global AI strategy.\n, • Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.\n, • Exposure to massive-scale data, complex cross-border e-commerce challenges, and real-world AI problems that impact millions of users.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

E-Commerce Executive, Permanent, £35,000-£40,000, Office based, London \n \n Luxury British well established handbag and clothing brand is looking for an E-commerce Executive. This brand is known for timeless design, exceptional craftsmanship, and first class service. Reporting to the Marketing Manager, and working closely with the CEO and Founder, you will help to consolidate their Marketing offering and ensure National and International Operations are running smoothly and aligned with the brand. You will bring luxury fashion experience, a refined brand eye and a proven ability to scale e-commerce within a luxury or premium environment. Benefits include private healthcare. \n You will have an appreciation for luxury craftsmanship, be highly detail oriented with elevated brand sensitivity. Also be comfortable operating as part of a small and dedicated team. If you have experience in global luxury markets (US, Europe, Middle East) that would be an advantage, as would Shopify or equivalent expertise. Experience launching in new regions or international sites would be very useful. \n \n Responsibilities will include: \n \n\n • Driving online revenue, and delivering a seamless digital customer experience\n, • Under the guidance of the Marketing Manager and digital agency, owning day-to-day website management and trading execution\n, • Using competitor analysis, developing layout amendments and elevated site merchandising to ensure the UX and presentation are of the highest luxury retail standard\n, • Partnering with developers for Conversion Rate Optimisation, site enhancements, bespoke luxury features and mobile excellence\n, • Ensuring conversion and Average Order Value are maximised without compromising the quality of the brand\n, • Updating website in line with global online trading calendar - product launches, capsule collections and seasonal updates\n, • Working with SEO/GEO/AI SEO agency to ensure we are delivering strong brand awareness with storytelling content.\n, • Delivering monthly performance reporting\n, • Analysing customer cohorts, acquisition channels, and lifetime value\n, • Overseeing CRM and ensure segmentation is maintained to assist with email marketing\n\n \n Ideally, you will have: \n \n\n • 2–3 years in luxury or premium fashion e-commerce and digital marketing\n, • Proven success in helping to scale online revenue for a luxury brand\n, • Experience managing website content and development\n, • Good understanding of omnichannel luxury retail\n, • Strong analytics capability (GA4, Shopify or equivalent)\n, • Refined brand and visual presentation sensibility\n, • CRM, retention, and clienteling experience\n, • SEO and luxury content strategy knowledge\n, • UX/CRO optimisation experience\n, • Highly organised with excellent time management skills and ability to prioritise\n\n \n This role is fully office-based and ideal for someone looking for a long-term, stable role within a luxury brand environment. \n This is a fantastic opportunity, apply now! \n Due to the large number of applications that we receive, only shortlisted applicants will be contacted. \n Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. \n We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. \n This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. \n You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. \n \n Key Responsibilities: \n \n\n • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels.\n, • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.).\n, • Lead demand planning processes to support sales, marketing, and product launch forecasts.\n, • Monitor product flow from suppliers to warehouses and onward to customers and retail partners.\n, • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns.\n, • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels.\n, • Optimize inventory to balance service levels and working capital.\n, • Analyse sales trends to anticipate supply risks and adjust plans proactively.\n, • Manage lifecycle inventory, including launches, promotions, and discontinuations.\n, • Liaise with procurement teams to communicate production forecasts and packaging requirements.\n, • Track purchase orders and ensure supplier performance meets timelines and quality expectations.\n, • Support cost optimization through better planning and supplier collaboration.\n, • Ensure on-time, compliant delivery to major retail partners.\n, • Collaborate with 3PL and logistics teams to resolve fulfilment issues.\n, • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions.\n, • Work with Sales Operations and Customer Service to address delivery-related issues.\n, • Maintain accurate inventory and product data\n, • Prepare reports on supply, demand, and inventory performance for leadership.\n, • Identify process improvement opportunities to enhance efficiency and reduce costs.\n, • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities.\n, • Provide operational insights for financial forecasting, promotions, and planning.\n\n \n Requirements: \n\n • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care.\n, • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora)\n, • Experience managing multi-channel supply operations (e-commerce + retail).\n, • Strong understanding of inventory management, logistics, and supply/demand planning.\n, • Familiarity with ERP and inventory management systems.\n, • Analytical and data-driven decision-making.\n, • Excellent stakeholder management and communication skills.\n, • Highly organized, detail-oriented, and adaptable in a fast-paced environment.\n, • Process improvement mindset.\n, • Passion for skincare, beauty, and operational excellence.\n\n

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/ \n \n We have an exciting opportunity for a Product Manager - Search and Recommendation to join our growing technical team at Joybuy (https://www.joybuy.com/). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will optimise the user experience for search, segment and personalise the customer search experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing, commercial, and operations teams to deliver user-centric solutions in a dynamic, international environment. \n \n Key Responsibilities \n\n • Define and implement product strategies for search and recommendation, balancing user experience with business growth objectives.\n, • Design and optimise traffic distribution mechanisms in search and recommendation scenarios to support initiatives such as new product cold start, seller growth, and best-seller acceleration.\n, • Ensure high-quality search and recommendation experiences tailored to the cultural and behavioural nuances of European markets.\n, • Manage product roadmaps and milestones, integrating user feedback, industry trends, and data-driven insights.\n, • Collaborate cross-functionally to deliver scalable solutions that align with JD.com’s global e-commerce expansion.\n, • Work onsite in London.\n\n \n Minimum Qualifications \n\n • 3+ years of product management experience, preferably in e-commerce search, recommendation systems, or shopping guide strategies.\n, • Proven track record in launching and scaling products, including successful delivery of minimum viable products (MVPs).\n, • Bachelor’s degree in Computer Science, Business Administration, Engineering, Product Management, or a related field.\n, • Solid experience in the retail sector, logistics, and/or e-commerce.\n, • Ability to communicate effectively in English.\n\n \n Preferred Qualifications \n\n • Proficiency in the Chinese language and a European language (French, German, or Dutch).\n, • Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).\n, • Experience working across different regions and diverse cultures is advantageous.\n\n \n JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. \n \n JR00915

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region. \n \n The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries. \n \n APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY \n \n ESSENTIAL JOB FUNCTIONS \n Solutions Design & Business Development \n\n • Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.\n, • Analyse customer operational data to develop innovative and commercially competitive logistics solutions.\n, • Design warehouse layouts, operational workflows, and material handling solutions.\n, • Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.\n, • Develop resource models and operational costing to support pricing submissions.\n, • Prepare technical content for customer proposals, presentations, and solution documentation.\n, • Support commercial teams during customer presentations, workshops, and solution reviews.\n, • Ensure all proposed solutions align with customer requirements and Crane operational standards.\n\n \n Request for Proposal (RFP) Support \n\n • Analyse customer operational data to support solution development.\n, • Deliver engineered labour and resource requirements to support pricing models.\n, • Produce technical solution documentation for inclusion in written client proposals.\n, • Develop conceptual warehouse layouts using AutoCAD.\n, • Create material flow diagrams, inventory profiling, and order analytics.\n, • Prepare budgetary estimates for warehouse equipment and automation solutions.\n, • Support tender responses from initial qualification through contract award.\n\n \n Operational Engineering & Continuous Improvement \n\n • Evaluate operational performance across existing Contract Logistics sites.\n, • Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.\n, • Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.\n, • Implement continuous improvement initiatives using Lean methodologies and operational best practice.\n, • Support network optimisation projects across EMEIA.\n, • Develop standard engineering methodologies and best practices.\n\n \n Automation & Technology \n\n • Evaluate automation opportunities within existing and new operations.\n, • Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.\n, • Recommend appropriate warehouse technologies including:\n, • Conveyor systems\n, • Sortation systems\n, • Automated Storage & Retrieval Systems (AS/RS)\n, • Automated Guided Vehicles (AGVs)\n, • Autonomous Mobile Robots (AMRs)\n, • Robotic Picking Solutions\n, • Warehouse Management Systems (WMS)\n, • Support procurement and vendor selection processes.\n, • Manage implementation of approved automation projects.\n\n \n Project Management \n\n • Lead engineering workstreams for new customer implementations.\n, • Develop implementation plans, timelines, and project deliverables.\n, • Coordinate cross-functional project teams across multiple countries.\n, • Monitor project progress, risks, budgets, and deliverables.\n, • Ensure engineering projects are delivered on time and within budget.\n\n \n Leadership \n\n • Lead and develop the regional Solutions Engineering team.\n, • Allocate engineering resources across regional projects.\n, • Coach and mentor engineering professionals.\n, • Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.\n, • Drive a culture of innovation, continuous improvement, and customer focus.\n\n \n KEY RESPONSIBILITIES \n\n • Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.\n, • Develop innovative warehouse and automation solutions.\n, • Support regional business development and customer retention.\n, • Deliver technically robust and commercially competitive engineering solutions.\n, • Improve operational efficiency through engineering excellence.\n, • Lead regional engineering projects and implementations.\n, • Develop engineering standards across the region.\n, • Build strong relationships with customers, suppliers, and internal stakeholders.\n, • Support operational excellence initiatives across Contract Logistics.\n\n \n KNOWLEDGE, SKILLS & EXPERIENCE \n Essential \n\n • Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.\n, • Master's Degree desirable.\n, • Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.\n, • Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.\n, • Demonstrated experience designing warehouse layouts and operational workflows.\n, • Strong experience developing engineered labour standards and labour models.\n, • Extensive experience using AutoCAD.\n, • Experience with Warehouse Management Systems (WMS).\n, • Strong understanding of warehouse automation technologies.\n, • Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.\n, • Strong analytical and problem-solving skills.\n, • Excellent presentation and customer-facing communication skills.\n, • Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.\n, • Proven project management experience across complex regional projects.\n, • Strong commercial awareness and financial acumen.\n, • Ability to work across multiple countries and cultures.\n\n \n Desirable \n\n • Lean Six Sigma Green Belt or Black Belt.\n, • Prince2, PMP or equivalent Project Management qualification.\n, • Experience implementing warehouse automation projects internationally.\n, • Experience with simulation and warehouse modelling software.\n, • Experience supporting multinational logistics operations.\n, • Knowledge of regional logistics regulations and compliance requirements.\n\n \n CORE COMPETENCIES \n\n • Leadership\n, • Customer Focus\n, • Strategic Thinking\n, • Commercial Awareness\n, • Engineering Excellence\n, • Innovation\n, • Analytical Thinking\n, • Project Management\n, • Problem Solving\n, • Collaboration\n, • Communication\n, • Continuous Improvement\n, • Decision Making\n, • Planning & Organisation\n, • Stakeholder Management\n\n \n KEY PERFORMANCE INDICATORS (KPIs) \n\n • Win rate of engineering-supported proposals.\n, • Accuracy of engineering cost models.\n, • Timely delivery of engineering support for customer opportunities.\n, • Project implementation performance (cost, quality, schedule).\n, • Customer satisfaction during solution design and implementation.\n, • Productivity improvements delivered across Contract Logistics operations.\n, • ROI achieved on automation investments.\n, • Continuous improvement initiatives implemented.\n, • Engineering team development and capability growth.\n\n \n DECISION MAKING \n The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. \n \n CONFIDENTIALITY \n This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality. \n \n EQUAL OPPORTUNITY EMPLOYER \n Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. \n \n Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law. \n \n We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region. \n \n Recruitment Agency Policy \n \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

French-Speaking E-commerce Executive - Luxury Jewellery-£35,000 + Benefits- Hatton Garden, London/ HybridThe RoleAre you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career?Diamonds Factory is looking for a French-Speaking E-commerce Executive to join our growing international team.Reporting to the Global Ecommerce Manager, the French-Speaking E-commerce Executive will support the day-to-day trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey.This is a fantastic opportunity to build your career with one of Europe's leading online luxury jewellers, helping to deliver an outstanding online shopping experience for French-speaking customers.If you enjoy combining creativity with commercial thinking, you'll feel right at home.If you're ready to help shape the online experience for customers across France, we'd love to hear from youapply today and become part of the Diamonds Factory story.Key Responsibilities:Manage and update the French e-commerce website, including products, promotions and content.Translate and localise website copy, product descriptions and marketing materials into fluent French.Ensure pricing, product information and promotional messaging remain accurate.Support seasonal campaigns, product launches and trading activity.Monitor website performance using GA4, Hotjar and other reporting tools.Share ideas and insights to improve conversion rates and customer experience.Support SEO, CRM, email marketing and paid media activity for the French market.Research competitors and emerging e-commerce trends.Work collaboratively with internal teams and provide translation support when required.The CompanyDiamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet.With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.The Benefits£35,000 salary plus benefits.Hybrid working from our Hatton Garden office.Jewellery discounts and additional company benefits.Join a supportive and collaborative team.Build your skills within a respected international luxury brand.Gain experience across multiple digital channels and international markets.Plenty of opportunities to grow your e-commerce career.The PersonWe're looking for someone who is organised, commercially aware and enjoys working in a fast-moving digital environment.You'll ideally have:Fluent French and English, both written and spoken.Experience in e-commerce, digital marketing, online trading or website management.Knowledge of Shopify, Magento or similar CMS platforms.Experience using Google Analytics 4 (GA4).Excellent attention to detail and organisational skills.Strong communication skills and the ability to work across multiple teams.It would also be beneficial if you have experience within luxury retail, jewellery or fashion, along with knowledge of SEO, Hotjar, conversion rate optimisation and multilingual e-commerce websites.TPBN1_UKTJ

Sales Coordinator + E-Commerce/Logisitcs/Coordinator Location: Croydon Salary: £30-£35k Benefits: Company Pension, Employee Discount, Flexitime, Sick Pay, Casual Dress, Career Progression Opportunities About the Role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing business. This is a varied role supporting the sales process from enquiry through to dispatch, while building strong customer relationships and contributing to marketing and exhibition activities. Key Responsibilities Act as the main point of contact for customer sales enquiries and provide outstanding customer service. Process and manage customer orders across multiple sales channels, including website, email, telephone, wholesale platforms, and exhibitions. Coordinate order amendments, back orders, dispatch updates, and customer communications. Prepare order confirmations, proforma invoices, and follow up outstanding payments. Maintain accurate customer, product, stock, and order records using internal systems. Monitor stock availability and work closely with internal teams to ensure timely fulfilment. Coordinate the transfer of orders to warehouse and fulfilment teams, ensuring invoicing accuracy. Follow up website enquiries and sales leads, identifying opportunities to generate repeat business. Attend trade exhibitions, promote products, generate leads, and convert opportunities into sales. Build and maintain strong relationships with new and existing customers. Produce regular sales reports and support pricing, catalogue, and sample management activities. Assist with marketing initiatives and ensure online product information remains accurate and up to date.Requirements: Previous experience in sales, customer service, account management, sales support, or sales administration. Excellent written and verbal communication skills. Strong relationship-building and customer service abilities. A proactive and commercially focused approach. Excellent organisational and administrative skills with strong attention to detail. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. Confidence communicating with customers via phone, email, and face-to-face. Strong IT skills, including Microsoft Office and Google Workspace. The ability to work independently and collaboratively as part of a team.Desirable Skills & Experience Experience using Sage50 or similar CRM/ERP systems. Experience attending trade shows or exhibitions. Knowledge of order processing and sales administration. Experience within shipping coordination or administration.Education: Bachelor's degree required. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client who are the most technologically enabled distribution business operating in the UK today, are now recruiting for A HEAD OF INTERNATIONAL AND ECOMMERCE with a specialism in International Compliance, Rates, Tariffs, Tax Charges, Duty etc and sound knowledge of ALL the International Carriers and Postl Authorities across the world. They currently have a brilliant opportunity for an experienced, successful, energetic and entrepreneurial Head of International and Ecommerce to join their fast-growing team WHO WE THEY: The company are one of the UK's largest distribution businesses specialising in domestic and international e-commerce delivery solutions. The Group has a vast array of services to offer its customers and is a sales-led business with a "one stop" shop philosophy. Their customers range from fast-growing SME e-commerce businesses to large blue-chip organisations. Their operations are best in class and our dedicated account management and customer service teams set them apart from the rest. Overview of the role: The company are looking for an ambitious individual to join their growing International and eCommerce team,working directly with the Group International and eCommerce Director you will manage the current support teams and final mile carrier partners, along with ensuring their products, services and integrations are fit for purpose and compliant. This will include understanding and managing all international regulatory changes, including taxes and duties, local trading rules, ensuring our client are ahead of all changes to ensure they offer their clients the best knowledge and service at all times. You will also work with their sales team to develop new products and services including new marketplace or WMS integrations and solutions. What you'll do: - Manage and develop the current e-commerce and international teams, evaluating all roles to achieve maximum efficiency and minimise cost - Manage and develop carrier partner agreements, current and new - Manage, maintain and improve carrier partner SLA - Identify and implement new carrier partners and services, liaising externally and internally to make this happen - Work with Commercial and Finance to ensure they maximise profitability by carrier route and lanes - Ensure they maintain adherent to Marketplace rules as an accredited carrier (Amazon, eBay and others) - Keeping ahead of market developments, specifically international and ensuring all of our services and systems are fit for purpose - Build and develop strong relationships with internal and external stakeholders They are looking for: - Industry Specific Expertise and Specialisms - Experience of working in the international and eCommerce sector - Extensive knowledge of the international mail and parcel market, including regulatory, tax, duty and compliance - Strong and demonstratable people management skills, with experience of managing a successful team - Strong project management skills, with the ability to manage a task from cradle to the death - Midlands or South based location - Having existing relationships with multiple final mile carrier partners, WMS, OMS and marketplaces - highly desirable - Strong knowledge of IT systems Personal Skills : - Logical thinker and good with numbers, commercially minded - High attention to detail - Determined and persistent - Able to use your own initiative and quick thinking - Natural problem solver - Able to make solid and logical decisions - Calm under pressure - Team player - Able to multi-task and manage multiple asks concurrently What we can offer you: - A successful career in a fast growing, customer centric and entrepreneurial business - A competitive salary and annual bonus scheme - Circa 70-85k possibly more DOE and generous bonus - Car allowance - Company contribution pension scheme - Life Assurance - Full business-related expenses paid - Excellent internal training support to meet role requirements

Why Technology at loveholidays?At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away.Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this.About the team:Our product teams work across the customer journey to unlock opportunities that enable commercial growth and build value for our customers. In order to maximise the impact of these teams we need to further invest in our design system to enhance its potential as a critical platform for growth. We are evolving our ways of working and investing heavily in AI. This makes it a critical period for our design system to mature into the intelligence layer we need it to be to drive quality output and outcomes, helping us realise our ambition of becoming the global leader in packaged holidays.The impact you'll have:As Design System Engineer, you'll play a pivotal role in elevating product quality and consistency across loveholidays' customer-facing experience. Working with design and tech leaders you'll own the evolution of our design system - bridging design intent and frontend implementation - while helping our teams move faster and ship more consistently, especially as AI-assisted development becomes central to how we build.This is a rare opportunity to shape the visual and interactive foundation of a product used by millions of travellers, working at the intersection of design craft, frontend engineering, and developer experience.Additional Info: This role is a 12-month FTC contractYour day-to-day:Operationalise the design system. Co-lead its evolution and governance, build and maintain a robust component library in React/TypeScript, and establish clear adoption standards across product teams - enabling the operational loop between Figma, code, and multi-brand deliveryHelp define how our design system supports AI-generated frontend code (Claude Code, Cursor and similar tooling), reducing rework and improving consistency of AI output, whilst enabling innovation and experimentation at scaleBridge design and engineering, working closely with product designers and engineers to translate design decisions into reusable, production-ready componentsReview design system features before release to ensure they meet high UX and consistency standards; make targeted visual and interaction refinements aligned with design system guidelinesImprove developer experience by partnering with engineers to make the system intuitive to use, well-documented, and a genuine accelerantCollaborate with design leadership, product managers, and engineering to ensure the system reflects evolving product prioritiesYour skillset:Proven experience building and evolving multi-platform design systems (Web, iOS, Android). You are an expert in React, TypeScript, and modern CSS , with a focus on token architecture and scalable component librariesYou are a true systems thinker who understands versioning, governance, and adoption strategies. You can anticipate the downstream impact of architectural choices and drive cross-team consistency without relying on mandatesA collaborative communicator with strong design sensibility. You don't just translate specs; you contribute to visual and interaction decisions and are equally comfortable pairing with a designer on a spec as you are reviewing an engineer's PRYou use usage analytics, adoption metrics, and research to guide decisions. You take pride in writing migration guides and documentation that are easy to consume, ensuring the system remains high-quality and "AI-ready" for coding assistantsA deep commitment to web performance. You understand how design system choices impact Core Web Vitals at scale and are driven to ensure loveholidays remains the fastest travel platform in the industryYou treat accessibility as a core requirement, not a "nice-to-have." You ensure that our component guardrails make it easy for every engineer to build inclusive experiences that open up travel to everyoneDesirable:Knowledge and understanding of the travel sector or other D2C e-commerce environmentsExperience building design system foundations that supports multi-brand/white-label architecture and internationalisation at scaleThe interview journey:TA screening - 30 mins1st stage interview with the Hiring Manager - 45 minsTech challenge - you can choose between a live and take home optionFinal stage - consisting of discussions around three key areasPerks of joining us:Company pension contributions at 5%.Individualised training budget for you to learn on the job and level yourself up.Discounted holidays for you, your family and friends.25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.Ability to buy and sell annual leave.Cycle to work scheme, season ticket loan and eye care vouchers.At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.TPBN1_UKTJ

Your role in the JoJo storyDepartment: Quality, Tech and ComplianceReports to: Technical ManagerYou will be responsible for the quality and compliance of selected ranges we produce under the JoJo brand. You will own key departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. You will ensuring the technical department delivers to schedule and to the standard required. Ranges covered will include childrenswear; baby & childrens nursery products and toys; and womens and maternity wear as required for business needs.This position is offered as a fixed-term contract until 14/03/2027.A peek into your daily adventures:Understand the goals of our Technical Strategy and considers implementation in their own areas.Technical DocumentationEnsures technical workbooks and associated paperwork is filed and trackers are updated inline with agreed system.Ensures accuracy of specification sheets and grading at issuing, with aim to drive a right first-time fitting approach.Conducts and documents appropriate risk assessments inline with agreed standards, ensures supplier is clear on product safety requirements.Ensure required warnings and information is in place on labelling & packaging to ensure compliance with appropriate legislative requirements."Product Development and Critical PathDrives the fit session ensuring product is properly assessed for excellence of make and fit, clear comments are recorded, and the final product sealed meets the specification.Attending team production meetings to ensure Critical Path is on track for own product areas and those covered by more junior techs. Alert Technical Manager on any risks to delivery.Assess failed test reports on our testing platform, determines commercial approval or recommend further action required.Ensures products are compliant to hazardous chemical policies, risk assessing and testing as appropriate.Ensures suppliers are clear on and working inline with Technical Handbooks and Technical Policies.Product KnowledgeDemonstrates a core understanding of different fabrics, materials types and trims, and testing procedures. Understands application on final product, suitability for final product and user. Can make recommendation at issuing and during product development.Maintains fabric library, ensures consistency across suppliers.Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Makes informed decisions on updates, cascading to suppliers and other techs as appropriate.Utilises tools such as reviews, store feedback and returns reports to identify issues and action change.Monitors changes to standards and regulations on own products. Alerts Technical Manager to any changes that may impact or affect JoJo product groupsSupplier and Factory ManagementEnsures effective onboarding of a new supplier; ensures the agreed processes are followed, the supplier is clear on expectations and they meet the minimum requirements of our technical standards. All trackers are up to date.All new factories to be approved by Technical Manager prior to PO's being placed.Travels to our factories, and conducts virtual visits to assess technical capabilities and their suitability to JoJo requirements, make recommendations to improve feeding back to buying and technical.Builds good working relationship with key suppliers through general contact, product specific communication, and has good working knowledge of their quality management processes and capabilities.Skills that make you shine:Experience working with toys and footwear is desirable but not essential.Work effectively with E&S to ensure effective cross over of goals, targets and communication.Ensures any green claims or claims on sustainability can be traced and evidenced.Supports Sustainability team as appropriate and required on supplier queries.Supports Ethical team as appropriate and required on supplier queries, working collaboratively on agreed ways of working for onboarding and maintenance.Consciously aiming to improve our environmental impact in own department, actively engaging with suppliers as required to identify areas of improvement and working with sustainability team and buying to see changes through"Understands Customer Service and QC operations. Supports resolutions of issues as required, either directly or via the Senior Technologist and Technical Manager. Travels as required to the DC to check stock.Support more junior members of the team, be proactive in approach and look for opportunities to improve product and processes.Represents JoJo externally on behalf of Technical at meetings or events, feeding back to Technical Team.Just to give you a taste of our culture, well be looking for you to:Be a brand ambassador, safeguarding our values and ethos.Demonstrate honesty and respect in every interaction.Foster collaboration and open, active listeningTake ownership of all aspects of the role.Perks and Benefits:Hybrid Working - up to 3 days in our Battersea OfficeEnjoy 25 days' annual leave plus all bank holidaysExtra day of annual leave for each year youre with us, up to 38 days.Is it your birthday? Take it off and celebrate!Helping plan for the future - enhanced pension scheme.Get on the move - cycle to work scheme.Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.Saving scheme with Smart Money Cymru.Flexible work options.Enjoy fabulous social events.Give back with volunteer days to support our communities.Prioritise your well-being with our Health and Wellbeing hub.Specsavers voucher Get a free sight test and contribution towards glasses (T & Cs) apply.We love our products! Enjoy:40% off JoJo branded lines25% off full-price NEXT products10% off NEXT Beauty productsUp to 10%off most branded productsEmbrace an Its up to you learning environment with ongoing training and development opportunities.Your furry friend doesnt have to stay at home our offices are dog friendly for friendly pooches.Want to know more about JoJo?We make happy and helpful clothes and products that let children be children in all their silly, messy, adventurous, noisy, imaginative joy. But were not just about selling products; were about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of childrens clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.TPBN1_UKTJ

This is a key role for Channel Performance as a senior sales leader who generates and converts revenue, accountable for creating, qualifying and winning new business opportunities that drive profitable growth for Channel Performance. You will build senior client relationships, identify commercial opportunities, lead winning proposals and convert a strong pipeline into sustainable revenue and act as a visible Ipsos ambassador, representing our capabilities in the market, developing strategic partnerships and strengthening our position as a leading provider of customer experience and mystery shopping solutions. You will use thought leadership and innovation to raise the profile of Channel Performance and help make us famous.This role is offered on a hybrid basis with 3 days in our Milton Keynes/St Albans/London office and the rest from home. Your Day to DayThese are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation, this may vary as different opportunities arise:Deliver revenue, margin and pipeline targets.Identify and win new business opportunities.Build relationships with senior decision-makers across target sectors.Qualify and prioritise opportunities using a structured sales approach.Lead commercial negotiations and contract discussions.Develop growth plans for key prospects and accounts.Maintain accurate sales forecasts and CRM records.Identify emerging client needs and market opportunities.Represent Ipsos at industry events and networking opportunities.Use AI and sales tools to improve prospecting and proposal effectiveness.Success Criteria Consistently achieves or exceeds annual revenue targets.Maintains a healthy qualified pipeline of future opportunities.Delivers growth from both new logos and existing client expansion.Develops senior client relationships that lead to long-term partnerships.Increases awareness and market profile of Channel Performance services.Essential Criteria:To be successful in this role you will need the following skills and experience:Proven success in winning new business and exceeding sales targets.Strong pipeline generation and opportunity management skills.Commercially focused, with experience developing profitable client solutions.Able to engage and influence senior stakeholders and C-suite clients.Experienced in consultative selling, negotiation and contract management.Excellent communication, presentation and relationship-building skills.Data-driven approach to sales forecasting and performance management.Strong knowledge of market research and customer experience methodologies, including mystery shopping.Desirable Criteria:These are the skills that would add value to the role but are not critical. If you have them, we’d love to hear about them:Proven ability of managing and delivering projects to timescale and budgets without supervision.Ability to think innovatively to create new offerings.Curiosity and drive to support a business to move into new areas.Interest in developing junior members of the team to fulfil their potential.Demonstrated use of AI tools to improve prospecting, proposal development, market intelligence and sales productivity.Experience using modern CRM, sales intelligence and automation platforms.Behaviours:A successful candidate will demonstrate the following behaviours:Commercial thinkingGrowth mindsetSelf starterResilience, flexibility and agilityCreative thinkingMotivation and self-awarenessEmpathy and active listeningCuriosity and lifelong learningService orientation and customer serviceTalent ManagementLeadership and social influenceResults orientationStrategic relationship buildingInfluencing and negotiationCuriosity about client businessesBenefits:We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.We realise you may have commitments outside of work and will consider flexible working applications please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability ConfidentEmployer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.Ready to have an impact? Apply now!Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!The Channel Performance Service Line is home to the largest mystery shopping agency in the world. We complete over one million shops every year in 100+ countries across all industry segments and organization sizes. We also offer Geolocation Surveys, Site Audits & Installations, and foundational research within our portfolio of services. Our purpose is to help our clients improve their business performance across all channels in which they serve their customers – brick and mortar retail, digital e-commerce, and contact centers. We do this by helping them size channel opportunities, measure the delivery of brand promises, and drive compliance and sales conversion across these channels.Posting Date: 2026-08-10

Supply Chain & Operations Manager Women's Health & Supplements - Ecommerce 💕 📍Hybrid/Central London (3 days in the office 2 days at home) 💸£35,000 - £50,000 + shares Ignite are delighted to be partnering with a fast-growing women's health & wellness brand to hire a Supply Chain & Operations Manager, following phenomenal early success and rapid community growth. The business is now entering an exciting new scale-up phase, with ambitious plans to expand both its product portfolio and global reach. They are now looking for a highly organised and commercially minded Supply Chain & Operations Manager to work directly alongside the founders, helping drive the day-to-day operations of a high-growth ecommerce business. This is an incredible opportunity for someone who thrives in a startup environment and wants broad exposure across supply chain, inventory, product launches and operational strategy, with huge ownership from day one. What will you be doing? 🩷 Managing day-to-day communication with 3PL partners and suppliers 🩷 Coordinating inventory, deliveries and stock forecasting to support business growth 🩷 Supporting supplier and manufacturer sourcing, building strong operational partnerships 🩷 Assisting with new product launches from sourcing through to production 🩷 Helping build scalable systems, processes and AI-driven operational efficiencies 🩷 Working closely with customer service and internal teams to communicate operational updates Who are we looking for? 🩷 Experience within operations, ecommerce or supply chain 🩷 Experience working for an e-commerce business - Shopify and/or TikTok shop would be great 🩷 Highly organised with exceptional attention to detail 🩷 Strong commercial awareness and confidence working with data 🩷 Comfortable helping with customer service 🩷 Naturally proactive, resourceful and eager to learn 🩷 Comfortable working within a fast-moving startup or challenger brand environment In return for everything you can bring, the business can offer: 💕 Competitive basic salary (£35k - £50k, depending upon experience) 💕 Hybrid working 3 days in the office 2 day from home 💕 Equity options 💕 25 days annual leave + bank holidays 💕 Direct exposure to building and scaling a high-growth ecommerce brand 💕 Huge ownership and responsibility from day one 💕 Free gym membership at any gym of your choice (max £100/m) 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. THE ROLE: • Inhouse Legal Counsel to support the New Look business on a high variety of legal matters., • Reporting into Senior Legal Counsel, • Successful candidate will join a Legal, Data Privacy and CoSec team, that consist of 2 other lawyers within the legal team, bringing the total lawyers up to 4 to a wide range of legal matters., • Particular focus on IP management and advice, ESG matters, ASA and consumer protection regulations and drafting and negotiating commercial contracts, • Collaborating cross-functionally with key stakeholders, including Procurement, BMD and Product/Quality/ESG teams to provide commercially focused advice to support business objectives and manage legal and regulatory risk. WHAT YOU’LL BE DOING: • Drafting and negotiating a wide range of commercial contracts (including terms and conditions, distribution agreements, consultancy agreements, supply/purchase agreements, agency agreements, franchise/international development agreements and arrangements with third party e-com partners). Particular emphasis on influencer, media and tech contracts can be expected, • Advising on terminations/renewals of commercial agreements, • Advising on sales and marketing, promotions and competitions. Review advertising campaigns, promotional materials, influencer arrangements, social media content, and sustainability claims to ensure compliance with ASA Codes, • Advising on compliance with the Digital Markets, Competition and Consumers Act (DMCCA) and related UK consumer protection legislation., • Supporting responses to regulatory inquiries, investigations, and enforcement actions involving consumer protection and advertising matters, • Assisting with corporate/company secretarial matters such as drafting Powers of Attorney and corporate projects, • Advising on ESG-related legal and regulatory requirements, including sustainability reporting, corporate governance, human rights, supply chain due diligence, and responsible business practices. Support the development and implementation of ESG policies, frameworks, and governance initiatives, • Review and advise on sustainability claims, marketing materials, and public disclosures to mitigate risks, and monitor emerging ESG regulations and industry developments and provide practical guidance to business stakeholders, • Manging the IP search function for design and trademark s internally, including providing strategic advice on IP protection, enforcement and infringement risks, and engaging and taking advice externally when necessary, under supervision., • Providing ad hoc advice to the business on an array of other matters that may include standard terms & conditions, NDAs, competitions & promotions, advertising & marketing, e-commerce/online, software/IT licensing, wholesale & retail issues, regulatory compliance, consumer law matters, anti-trust, dispute resolution etc., • Drafting and negotiating a broad range of technology and commercial agreements, including software licensing agreements, SaaS and cloud services agreements, professional services agreements etc., • Managing upwards, keeping the General Counsel and Senior Legal Counsel and other Commercial Solicitors in the team informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues., • Staying up to date with legal developments and key business information and is aware of the marketplace and the company’s position within it., • Cultivating and maintaining a business partner relationship with internal stakeholders and external counsel, • Identifying, developing and delivering legal training to support key areas of the business (i.e. Marketing, Intellectual Property etc), • Coordinating projects, liaising with and managing external law firms to obtain advice (UK and overseas) WHO YOU ARE: • Must be England and Wales (or similar jurisdiction) qualified lawyer with IP experience, • Must have IP experience and previous In house or strong in house secondment experience post qualification, • Must understand ASA advertising standards, DMCCA consumer protection requirements, and CMA regulatory frameworks, with the ability to advise stakeholders on compliance risks and best practices., • Preferred experience and understanding of ESG-related legal, regulatory, and sustainability matters., • Preferred understanding of technology, and experience in advising on, drafting, and negotiating technology contracts, including SaaS agreements, software licences, and Master Services Agreements (MSAs). WHATS IN IT FOR YOU: • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Profit related bonus scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Unlock extra leave with our buy more holiday scheme., • Celebrate YOU! Enjoy an extra paid day off on your birthday each year, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service), • Spread the cost of your commute with interest-free season ticket loans, • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Who are we? Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier. The Role This is a pivotal, execution focused role within our digital product team, reporting to the Head of Digital Product. You will bridge the gap between agreed product priorities and shipped digital product, owning the end-to-end delivery lifecycle for new site features, technical projects, and operational integrations. Instead of high-level strategy, your focus will be on the ‘how’: gathering detailed requirements, writing bulletproof user stories, managing project timelines, and leading the QA and User Acceptance Testing (UAT) processes. You will also serve as the primary technical point of contact for day-to-day site health and incident management. You are accountable for turning agreed priorities into working, tested and released digital products on time and to high quality. Main Duties & Responsibilities • Requirements & Business Analysis: Partner with Ecommerce Trading, Retail, and Marketing teams to agreed product requirements into highly detailed technical specifications, functional requirements, and developer-ready Jira user stories., • Delivery: Lead execution of agreed projects for example launching new carrier/locker delivery methods and site performance/speed optimisation programmes against timelines and scope agreed with the Head of Digital Product., • End-to-End QA Testing: Own the testing lifecycle for digital projects. This includes writing test scripts, executing manual regression testing, conducting cross-device/mobile responsiveness checks, and verifying that back-end data (orders, payment gateways, inventory) flows accurately., • UAT & Stakeholder Sign-off: Structure and lead User Acceptance Testing sessions with business stakeholders, ensuring that deliverables meet the original business requirements and are defect-free before deployment., • Incident Management & Triage: Act as the central triage point for critical site bugs. Investigate issues to isolate whether they are user error, edge cases, or core system failures, and raise precise tickets for developers with clear ‘steps to reproduce’ and data logs., • Release & Timeline Management: Co-ordinate release schedules with external development partners and eCommerce platform providers, communicating regular, clear project status updates to the wider business. What are we looking for from you? • 3+ Years of Experience: Proven track record as a Digital Project Manager, Business Analyst, or Delivery-focused Product Manager, specifically within a fast-paced retail or e-commerce environment., • Strong BA & Agile Skills: Expert-level capability in gathering technical requirements, drafting functional specs, and managing backlogs within Jira or Confluence., • Hands-on QA/Testing Experience: Comfortable writing test cases and getting stuck into manual system, regression, and data-flow testing., • Technical Literacy: Strong understanding of e-commerce architecture, back-end logic, and platforms (e.g., Salesforce Commerce Cloud)., • Meticulous Attention to Detail: A perfectionist approach to verifying both front-end execution and back-end logic., • Commercial Judgment & Prioritisation: Ability to ruthlessly prioritise delivery tasks balancing planned project milestones against immediate, critical site bugs within priorities set by the Head of Digital Product., • Communication & Resilience: Ability to translate complex technical blockers into plain English for non-technical stakeholders, managing expectations under pressure in a fast-paced environment., • Execution Mindset: A proactive self-starter who thrives on "the doing," driving progress, and making things happen rather than just managing high-level concepts. Are there any benefits? • Competitive salary, • 33 days annual leave, inclusive of bank holidays, • Fun working environment with regular social events, • Eligible to join the enhanced pension scheme after 12 months service, • Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)

Head of US 3PL Warehousing & Operations About Refined Networks Refined Networks is a cross-border digital commerce platform that enables international fashion brands to scale globally. Since 2021, we have partnered with over 100 established and emerging brands to launch on leading online platforms such as Nordstrom, Macy’s, John Lewis, Amazon and Zalando. Our global 3PL partners provide comprehensive D2C fulfilment capabilities, offering improved customer experiences with reduced operational costs. Our founders have significant experience growing brands globally, bringing together long-term relationships, strong financial backing, world-class technology and in-house expertise – and we’re on track for rapid growth. About the Role We are looking for a highly operational and enterprising Head of Operations and Logistics – US to lead our operational performance in the American market. Reporting to the Operations & Logistics Director, you will be the end-to-end owner of US operations, ensuring that as we scale brands, our foundations remain strong, efficient, and consistent with global standards. This role is a unique blend of operational rigor and commercial awareness. You will manage operational problem-solving with our 3PL partners while also representing our fulfilment capabilities in high-level sales pitches to prospective brand partners. This is a new role within a small team that will be central to supporting the business with delivering the operational framework for brand partnerships across the business. This is a hybrid role, with a minimum of three days a week at our Central London head office. Key Responsibilities 1. Operational Leadership & 3PL Management · Serve as the primary operational point of contact for escalations and build trusted, collaborative partnerships with all US 3PLs. · Own day-to-day execution across our US DCs for D2C, wholesale, dropship, and ship-from-brand flows. · Hold warehouse partners to strict SLA adherence, including pick accuracy, dispatch timelines, returns processing, and inventory accuracy. · Lead weekly and monthly performance reviews with DCs to drive continuous improvement and risk mitigation. · Work closely with central teams in London to ensure the US is aligned with global standards and brand expectations. · Ensure DCs clearly understand SOPs for new brands, new categories, and operational changes. 1. Strategic Launch & Brand Integration · Own end-to-end readiness for new launches, including process design, timelines, and cross-functional alignment with Tech and Brand teams. · Project manage the launch of top-tier brand accounts and those requiring bespoke operational solutions. Ensure a smooth transition from brand launch into steady-state operations with clear performance expectations. · Work closely with Logistics, Customer Service, Brand Management, and Tech to ensure a cohesive brand experience in the US. · Support internal teams with fulfilment insight, escalation management, and continuous feedback from the DCs. · Define and evolve the standard brand delivery model to ensure it is scalable, efficient, and clearly documented. 1. Continuous Improvement & Commercial Support · Use dashboards and KPIs to identify inefficiencies and implement workflow improvements across the US network. · Partner with Business Development to support new brand pitches, presenting DC capabilities, capacity, and operational cost structures. · Partner with Product and Tech teams to enhance system capabilities, such as WMS integrations and returns workflows. · Oversee the performance and development of the Customer Service team to ensure exceptional service delivery. · Provide commercial insights on rate cards, operational cost structures, and fulfilment solutions. · Collaborate closely with the Head of Operations & Logistics – UK and Europe to monitor operational performance, proactively addressing issues related to complexity, cost, or service levels. Key Skills & Experience · Experience: 6+ years in operations, logistics, or supply chain, specifically within e-commerce or retail environments. · 3PL Expertise: Proven track record of managing 3PL relationships, holding partners accountable, and implementing complex processes. · Strategic Mindset: Experience designing both standardised and bespoke operational processes in multi-brand, multi-channel environments. · Analytical Skills: A data-driven approach with the ability to interpret KPIs and spot trends to drive improvements in cost and quality. · Communication: Excellent stakeholder management skills with the confidence to operate at a senior leadership level and in commercial sales environments. · Adaptability: Proactive and comfortable in a fast-paced, scaling environment; able to thrive in ambiguity. · Technical Proficiency: Strong comfort level with Microsoft Office (especially Excel) and exposure to WMS or Order Management Systems. · Travel: Ability to travel regularly to the US.

Senior Project Manager |Full-service digital experience agency | London (Hybrid) | Up to £65k About the Role We're recruiting on behalf of our client, a well-established digital experience agency that's the experience arm of a major integrated communications group. They invent, make, and iterate digital products and services for clients across the full digital ecosystem. The team is 70 strong, full-service, with specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops — all dedicated to creating customer experiences worth talking about. The Role The Project Management team is 20 strong and integral to delivering great work across the agency. Our client is looking for a Senior Project Manager who thrives on learning, developing, and inputting into projects and teams — not just managing them. You'll bring your experience across different project types, from campaign activations to long-term product and services development, adapting your approach to suit the context. Ideally, you'll have strong end-to-end experience running digital strategy, web design, and web build projects — this role is focused on leading Product and Services work specifically. You'll work closely with Project Directors and the Digital leadership team to help the wider team follow best practice and deliver world-class work. What You'll Do • Own the successful delivery of high-profile digital projects from conception through to delivery, on time, • Develop work plans, timelines, and budget estimates, • Facilitate technical, design, creative, and strategic team members to execute against client specifications, • Write and maintain project documentation (SOWs, project plans, risk registers, burn reports), • Manage a wide range of internal and external stakeholders, • Report regularly to clients and internally on project status, • Ensure projects meet or exceed budgeted financial objectives (revenue and margin), • Identify project risks and drive mitigation, • Work with the Ops team to assign and direct resources What They're Looking For • 4+ years' experience in the digital industry, • Proven experience scoping, briefing, documenting, managing timelines, mitigating risk, and delivering large projects, • End-to-end experience with digital strategy, web design, and web build projects, • Experience delivering digital communications assets (DOOH, Social, Display) for integrated campaigns, • Experience managing high-volume, consumer-facing websites/platforms (e.g. e-commerce, rewards, transactional systems), • Comfortable working across Strategy, Data, UX, Design, and Technical teams, • Experience with Agile/iterative processes while hitting fixed goals and deadlines, • Scrum Master or PMP certification a plus You're commercially sharp, diplomatic, an excellent communicator, and calm under pressure. You understand the big picture but live in the detail — equally comfortable with conceptual thinking and pragmatic execution. What's On Offer Contractual benefits: Life Assurance, Private Medical Healthcare, Income Protection, Pension, 25 days holiday, work mobile, enhanced maternity/paternity (after qualifying period) Non-contractual benefits: Half-day before bank holidays, Employee Assistance Programme, Gourmet Society & Tastecards, health screening, holiday purchase scheme, RAC breakdown cover, free annual eye test, "Curious sessions," Give As You Earn, Cycle to Work scheme, season ticket loan Our client works hard to keep their teams motivated with continuous training and development, varied workloads, and a hybrid working model that flexes to suit people's circumstances. Start Date ASAP / notice period considered

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

WAREHOUSE INBOUND & OUTBOUND GOODS OPERATOR Working on-site at our warehouse based in Leyton E10 Job Summary Working within a small team to help grow a fast developing childrenswear e-commerce site. The role involves the following duties within our warehouse. Responsible for the Inbound Goods area of the warehouse operations, including space planning and management. You will also be able to perform all Outbound Goods tasks including picking stock, checking orders, packing orders, shipping orders, checking deliveries, carrying out stock checks and putting stock away. We have very high standards accuracy and customer service. It is important that you have these values. We are looking for a candidate that can help manage priorities in the warehouse when Operations & Logistics manager is focussed on differing tasks. Reports To Operations & Logistics Manager Responsibilities and Duties · Check in delivered supplier orders with 100% accuracy in the expected timescales given. Be the main source of contact for the Inbound Goods area. · Responsible for hitting Inbound Goods KPIs · Working closely with full team to achieve warehouse operations KPIs, working within the delivery schedule to notify the team around all inbound deliveries. · Safely unloading and checking in all deliveries inc. large, boxed deliveries, within allocated time - therefore must be able to lift and load heavy boxes. · Receiving and checking in transfers and put away return and transfer stock as and when necessary and with 100% accuracy. · Stock checking as and when required again CSV download sheets with 100% accuracy. · Planning space for new product and efficient picking placement of stock across the branded and own-brand area considering differing levels of demand. · Printing off orders from the system ready for picking each morning and as and when required. · Ensuring that all daily orders get picked as requested by the Operations Manager with 100% accuracy. · Check all items are correctly corresponding with the order invoice before they are packed · Packing all orders in line with MamaOwl packing guidelines and meeting all packing standards. · Using the shipping systems accurately ship all orders with the correct shipper to make sure the customer receives orders within the promise timescale. · Ad hoc help with, returns, warehouse operations workarounds etc. · Ability to prioritise warehouse operations when Operations & Logistics Manager is working on other responsibilities · Ensuring set productivity targets are met within all the above tasks. · Maintaining high standards of health & safety. Qualifications · Previous warehouse experience. · A good level of numeracy and literacy. · A good communicator who’s always looking for ways to help. · Have attention to detail and care about getting it right. · Friendly, calm and efficient – even on the busiest days; · Excited about the challenge of a varied and fast-paced job. · You must thrive on responsibility and helping the warehouse team achieve the best possible KPI’s

The Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal team. The position will best suit an individual who is comfortable working directly with the business, who has a keen interest in the retail sector and who enjoys variety. The role will be largely general commercial with tech and e-commerce, IP and data privacy as well as corporate, risk and governance matters. This is a unique and exciting opportunity to join a business which is in growth mode, where things can change quickly and where everyone is working together to make things happen. About You A broad general commercial contracts background is key, most likely with experience acting for or working with a consumer business or a retail business. Additional experience in tech and digital as well as data privacy would be useful. This is a truly exciting opportunity for a commercial lawyer to join a fast paced retail tech business in a growth role for the business. If you enjoy truly being part of a business and working with brands, we’d love to hear from you! The company is based in Central London and offers a hybrid working arrangement of 3 days in the office.

About the Company Our client is a leading global technology-driven supply chain, logistics, retail, and e-commerce platform, operating across Europe, the Americas, the Middle East, and Asia. The company is listed on NASDAQ and ranked among the Fortune Global 500, serving hundreds of millions of customers worldwide. As part of its long-term international growth strategy, the business continues to make significant investments across Europe and is rapidly expanding its e-commerce, retail, marketplace, and supply chain capabilities across the region. Today, the company has established teams across the UK, the Netherlands, Germany, France, Spain, and other European markets, with ongoing expansion plans across the region. The Opportunity This is a newly created and highly visible intellectual property and brand protection position supporting the continued expansion of the company’s UK and European retail and online marketplace operations. As the business scales, the successful candidate will advise on how the company protects its own intellectual property, manages third-party IP risk across the platform, and establishes a credible and scalable approach to brand authorisation, anti-counterfeit enforcement, infringing listings, grey-market goods, and marketplace brand protection. The role will cover a broad range of matters, including trade marks, copyright, design rights, brand authorisation, licensing, distribution, notice-and-takedown, counter-notice procedures, IP enforcement, platform liability, and the IP-related requirements of the EU Digital Services Act. The successful candidate will take meaningful ownership of the company’s European IP and brand protection framework while working closely with Brand Protection, Marketplace, Commercial, Category Management, Seller Onboarding, Product, Technology, Legal, Compliance, and Regulatory teams. This role offers a unique opportunity to help build the company’s European IP and brand protection capability from the ground up and directly influence how a major global e-commerce platform protects its brands, works with third-party rights holders, and manages IP risk at scale. Key Responsibilities • Advise the business on a broad range of intellectual property matters, including trade marks, copyright, design rights, passing off, brand use, content, imagery, labelling, and advertising., • Support the protection, management, commercialisation, and enforcement of the company’s own trade marks, brands, copyright, designs, and other intellectual property assets across the UK and Europe., • Develop and maintain a scalable brand-authorisation framework, including processes governing authorised resellers, brand gating, selective distribution, parallel imports, and brand eligibility to trade on the platform., • Draft, review, negotiate, and standardise brand-authorisation, licensing, distribution, reseller, settlement, and other IP-related agreements., • Develop practical contract templates, guidance, decision frameworks, and negotiation playbooks that allow brand and IP matters to be managed consistently across different markets and product categories., • Serve as a key legal contact for brands and intellectual property rights holders operating on or engaging with the marketplace., • Advise Brand Protection and Marketplace teams on third-party IP risks involving counterfeit products, infringing listings, unauthorised sellers, grey-market goods, misleading brand claims, and misuse of protected content or imagery., • Assess the legal basis for listing removal, delisting, account restrictions, seller suspension, repeat-infringer action, and other marketplace enforcement measures., • Establish and oversee effective notice-and-takedown, notice-and-action, counter-notice, complaint-handling, and escalation procedures for IP-related complaints., • Advise on the IP-related requirements of the EU Digital Services Act, including trader traceability, notice-and-action mechanisms, statements of reasons, complaint handling, and platform governance., • Ensure that brand notices and IP complaints are assessed consistently, accurately, and in accordance with applicable legal requirements and internal policies., • Partner with Seller Onboarding, Marketplace, Category, Commercial, Product, and Technology teams to embed brand-authorisation and IP compliance requirements into seller onboarding, product listings, category controls, and platform processes., • Advise on the use of trade marks, brand assets, copyrighted content, product photography, marketing materials, packaging, product information, advertising, and promotional content across the platform., • Handle pre-litigation and enforcement matters, including cease-and-desist correspondence, infringement claims, settlement negotiations, undertakings, and disputes with rights holders or alleged infringers., • Coordinate with external counsel on litigation, registry proceedings, trade mark oppositions, enforcement actions, and other complex or multi-jurisdictional IP matters., • Work closely with Legal, Compliance, Marketplace, Brand Protection, Product Compliance, Trust & Safety, Privacy, Regulatory, Customer Service, and Public Policy teams to ensure that IP issues are addressed within the wider platform governance framework., • Monitor emerging developments in UK and EU intellectual property law, brand protection, anti-counterfeit regulation, platform liability, intermediary liability, and digital-platform regulation., • Translate complex legal requirements into clear, commercially practical policies, procedures, controls, and recommendations for business and senior leadership., • Support the development of a scalable IP and brand protection model that can be extended across additional European markets as the business expands. Ideal Background • A qualified solicitor or lawyer in England and Wales or an equivalent EU jurisdiction; dual qualification would be an advantage., • Approximately 5–10 years of post-qualification experience, with a strong focus on intellectual property, brand protection, trade marks, copyright, design rights, or IP-related commercial matters., • A background combining contentious and/or non-contentious IP work at a recognised law firm with relevant in-house experience at a scaled e-commerce, online marketplace, retail, technology, consumer goods, media, or consumer-facing business is strongly preferred., • Strong working knowledge of UK and EU trade mark and copyright law, together with practical experience in brand protection and anti-counterfeit matters., • Experience advising on counterfeit products, infringing listings, unauthorised sellers, grey-market goods, parallel imports, or online brand enforcement., • Practical experience developing or advising on brand-authorisation, authorised reseller, selective distribution, brand-gating, licensing, or distribution arrangements., • Demonstrable experience drafting and negotiating licensing, distribution, authorisation, reseller, settlement, and other IP-related agreements., • Experience handling cease-and-desist correspondence, pre-litigation disputes, settlement negotiations, trade mark oppositions, infringement claims, or other enforcement matters., • Familiarity with online marketplace IP governance, platform and intermediary liability, notice-and-takedown procedures, and the IP-related dimensions of the EU Digital Services Act would be highly valuable., • Experience partnering directly with Brand Protection, Marketplace, Commercial, Category Management, Seller Onboarding, Product, Technology, Marketing, or Operational teams., • Able to translate complex IP laws and enforcement considerations into practical, scalable business processes, contractual frameworks, and platform controls., • Comfortable operating as a senior individual contributor, taking ownership of complex matters without relying on direct line-management authority., • Strong commercial judgement and the ability to balance legal risk, brand integrity, rights-holder expectations, seller fairness, customer trust, and business growth., • Highly organised, action-oriented, and comfortable managing multiple matters in a fast-moving international environment where frameworks and processes are still developing., • Confident working with external counsel, opposing parties, brand owners, rights holders, senior leadership, and cross-functional stakeholders., • Fluency in English is essential. Fluency in a second European language—particularly German, French, Dutch, Spanish, or Portuguese—would be an advantage. Why Consider This Opportunity • Join a NASDAQ-listed Fortune Global 500 organisation during a major phase of European expansion., • Take meaningful ownership of IP and brand protection across a fast-growing UK and European retail and online marketplace business., • Help build a European IP framework covering trade marks, copyright, design rights, brand authorisation, anti-counterfeit enforcement, and platform governance., • Shape how brands are authorised to trade and how third-party IP risk is managed across a large-scale marketplace., • Build practical, scalable frameworks rather than simply maintaining an established IP model., • Work closely with senior Legal, Compliance, Marketplace, Brand Protection, Commercial, Product, Technology, and Business leadership across Europe and global headquarters., • Gain exposure to some of the most important and rapidly evolving areas of intellectual property, brand protection, e-commerce, platform liability, and EU digital regulation., • Play a central role in protecting brand integrity and enabling the responsible growth of a major international e-commerce platform., • Contribute to a framework with the potential to support future expansion across additional European countries. Location London, United Kingdom Compensation The compensation package is highly competitive and will be tailored to the successful candidate’s experience and seniority.

About the job Who We Are Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: _ What We Offer Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business. About the Role In this role, you will be responsible for building a healthy, trusted, and scalable marketplace ecosystem by developing governance strategies, policies, and operational frameworks across the entire seller lifecycle. Working closely with Product, Operations, Compliance, Risk, Customer Service, Supply Chain, and regional business teams, you'll play a key role in supporting Joybuy's continued expansion across Europe. Responsibilities • Lead the overall marketplace governance strategy, building a trusted, healthy, and sustainable marketplace ecosystem that supports long-term business growth., • Design and continuously optimize end-to-end governance frameworks covering the entire seller lifecycle, including seller onboarding, product quality, transactions, fulfillment, after-sales, and policy enforcement., • Develop governance policies and operational strategies across merchant management, product quality, pricing, fulfillment performance, customer experience, and seller compliance to improve overall marketplace quality., • Establish governance mechanisms to proactively identify, monitor, and mitigate marketplace risks, including fraud, abusive behaviors, policy violations, counterfeit products, and low-quality supply., • Build a data-driven governance framework by defining governance KPIs, monitoring marketplace health, and continuously optimizing governance strategies based on business performance and customer insights., • Research global marketplace governance best practices and continuously evolve governance frameworks to support business growth while meeting local market and regulatory requirements across Europe., • Partner closely with Product, Operations, Compliance, Legal, Risk, Customer Service, Supply Chain, and regional business teams to drive key governance initiatives and improve operational excellence., • Balance business growth, seller success, customer experience, and risk management to ensure the long-term health and sustainability of the marketplace ecosystem., • Build and lead a high-performing governance team, developing governance methodologies, best practices, and organizational capabilities to support international business growth. Qualifications • Bachelor's degree or above., • 8+ years of experience in Marketplace Governance, Marketplace Operations, Seller Operations, Trust & Safety, Risk Management, or related functions within a large-scale e-commerce platform., • Strong understanding of marketplace business models, with hands-on experience in seller governance, product governance, platform operations, or marketplace ecosystem management., • Experience with leading e-commerce marketplaces is highly preferred., • Strong analytical mindset with the ability to translate data into governance strategies and operational improvements., • Proven ability to lead cross-functional initiatives and influence stakeholders across Product, Operations, Engineering, Compliance, Legal, and Business teams., • Excellent communication and stakeholder management skills in a fast-paced, international environment., • Strong cross-cultural communication skills, with the ability to bridge Chinese and European business practices and drive effective collaboration across global teams., • Fluent in English. Mandarin is a plus.

About the Company Our client is a leading global technology-driven supply chain, logistics, and e-commerce platform, operating across Europe, the Americas, the Middle East, and Asia. The company is listed on NASDAQ and ranked among the Fortune Global 500, serving hundreds of millions of customers worldwide. As part of its long-term international growth strategy, the business continues to make significant investments across Europe and is rapidly expanding its e-commerce, retail, marketplace, and supply chain capabilities across the region. Today, the company has established teams across the UK, the Netherlands, Germany, France, Spain, and other European markets, with ongoing expansion plans across the region. The Opportunity This is a newly created and highly visible legal and regulatory position supporting the continued development of the company’s UK and European online marketplace. As the marketplace expands, the successful candidate will advise on how third-party sellers join and operate on the platform, how the business fulfils its obligations to consumers and regulators, and how legal and regulatory requirements are embedded into the platform’s day-to-day operations. The role will cover a broad range of matters, including marketplace policies, seller terms, the EU Digital Services Act, consumer protection, product safety, platform liability, seller enforcement, notice-and-takedown processes, and regulatory engagement. As a senior individual contributor, the successful candidate will take meaningful ownership of their area while working closely with legal, compliance, marketplace, product, technology, privacy, intellectual property, brand protection, commercial, and operational stakeholders. This role offers a unique opportunity to help shape the legal and regulatory framework of a fast-growing European marketplace and contribute directly to the international expansion of a major global e-commerce business. Key Responsibilities • Own, review, and continue to develop marketplace policies, seller terms and conditions, platform rules, and seller-facing legal documentation as the business and regulatory environment evolve., • Advise the marketplace business on the design and implementation of seller onboarding, seller verification, listing governance, seller conduct, and platform enforcement processes., • Guide the business on its obligations under the EU Digital Services Act (DSA) and other UK and EU laws applicable to online marketplaces and digital platforms., • Advise on consumer protection, product safety, platform liability, transparency, pricing, advertising, and unfair commercial practices as they apply to marketplace operations., • Assess the platform’s legal position in relation to third-party sellers, product listings, non-compliant goods, misleading content, and seller misconduct., • Advise on the legal basis and appropriate processes for listing removal, account restrictions, seller suspension, delisting, and other enforcement actions., • Develop and oversee effective notice-and-action, notice-and-takedown, counter-notice, complaint-handling, and escalation procedures., • Monitor seller and listing enforcement activity, identify recurring risks, and ensure that cases are resolved consistently and in line with applicable legal requirements., • Act as a key legal contact for regulators, consumer authorities, market-surveillance bodies, and other external stakeholders, advising the business on regulatory inquiries, investigations, enforcement risk, and remediation., • Work closely with marketplace, product, engineering, technology, commercial, and operational teams to embed legal and regulatory requirements into platform features, processes, policies, and controls., • Partner with Privacy, IP & Brand Protection, Product Compliance, Trust & Safety, and Customer Service teams to ensure that marketplace issues are addressed across the wider legal and compliance framework., • Support the development of practical internal guidance, templates, playbooks, training, and scalable legal processes for marketplace teams., • Monitor developments across the UK and EU digital-regulation landscape, including emerging marketplace, consumer, product-safety, and platform-liability requirements., • Translate complex and evolving regulation into clear, commercially practical advice for senior leadership and business stakeholders., • Support the future development of a scalable marketplace legal framework that can be extended across additional European countries. Ideal Background • A qualified solicitor or lawyer in England and Wales or an equivalent EU jurisdiction; dual qualification would be an advantage., • Approximately 6–12 years of post-qualification experience, with a significant proportion gained in e-commerce, online marketplaces, digital platforms, retail, technology, or consumer-facing businesses., • A background combining legal or regulatory work at a recognised law firm with relevant in-house experience at a scaled marketplace, e-commerce, retail, or technology company is strongly preferred., • Strong working knowledge of consumer law, consumer protection, product safety, platform liability, and the EU Digital Services Act., • Practical experience advising an online platform or marketplace on seller terms, marketplace policies, seller onboarding, third-party listings, pricing, promotions, or regulatory compliance., • Experience handling notice-and-takedown, seller enforcement, listing removal, platform complaints, regulatory inquiries, or non-compliant seller activity would be highly valuable., • Experience working directly with product, technology, engineering, marketplace, commercial, trust and safety, or operational teams., • Able to translate complex legal and regulatory requirements into practical, scalable business processes and controls., • Comfortable operating as a senior individual contributor, taking ownership of complex matters without relying on direct line-management authority., • Strong commercial judgement and the ability to balance legal risk, consumer trust, regulatory expectations, and business growth., • Comfortable working in a fast-moving international environment where policies, processes, and governance frameworks are still developing., • Experience supporting multiple European jurisdictions and working with regulators, external counsel, and senior internal stakeholders., • Fluency in English is essential. Fluency in a second European language—particularly German, French, Dutch, Spanish, or Portuguese—would be an advantage. Why Consider This Opportunity • Join a NASDAQ-listed Fortune Global 500 organisation during a major phase of European expansion., • Help shape the legal and regulatory framework for a rapidly growing UK and European online marketplace., • Take meaningful ownership of marketplace governance, seller regulation, consumer protection, product safety, and DSA compliance., • Build practical and scalable frameworks rather than simply maintaining an established legal model., • Work closely with senior legal, compliance, product, commercial, technology, and business leadership across Europe and global headquarters., • Play a central role in enabling the responsible growth of a major international e-commerce platform., • Gain exposure to some of the most important and rapidly evolving areas of UK and EU digital-platform regulation., • Contribute to a framework with the potential to support future marketplace expansion across additional European countries. Location London, United Kingdom Compensation The compensation package is highly competitive and will be tailored to the successful candidate’s experience and seniority.

About the job Who We Are Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: _ What We Offer Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business. About the Role As the Supply Chain Planning Lead, you will own the end-to-end supply chain planning function for Joybuy's 1P retail business across Europe. You will be responsible for demand forecasting, supply planning, inventory optimization and replenishment, ensuring the right products are available at the right time, in the right locations and at optimal inventory levels. Working closely with Category Buying and Logistics, you will translate commercial priorities into effective supply plans, driving inventory performance, operational excellence and sustainable business growth across multiple European markets. Key Responsibilities • Own the end-to-end supply chain planning function for Joybuy's 1P retail business across Europe., • Develop and execute demand forecasting, supply planning, inventory planning and replenishment strategies to support business growth., • Translate commercial priorities and sales forecasts into purchasing and replenishment plans, ensuring product availability while optimizing inventory investment., • Define purchasing quantities, replenishment timing and inventory allocation across multiple European fulfillment centers., • Optimize inventory performance by balancing product availability, inventory turnover, working capital and service levels., • Manage purchase order execution, supplier deliveries and inbound inventory to ensure timely product availability., • Partner closely with Category Buying, Logistics, Warehousing, Operations and Finance teams to ensure seamless planning and execution., • Establish and monitor key supply chain KPIs, including forecast accuracy, inventory turnover, product availability and supplier performance, driving continuous improvement across planning processes., • Identify opportunities to improve planning accuracy, inventory productivity and supply chain efficiency through data-driven decision making. Qualifications • Bachelor's degree or above in Supply Chain Management, Operations, Engineering, Business or a related discipline., • 8+ years of experience in Supply Chain Planning, Supply Planning, Inventory Planning or Demand Planning., • Experience in retail, e-commerce or consumer goods industries is highly preferred., • Proven experience managing end-to-end planning processes for a 1P (self-operated) retail business., • Strong understanding of demand forecasting, purchasing planning, inventory optimization, replenishment planning and supplier management., • Experience managing inventory across multiple warehouses and countries is highly preferred., • Strong analytical and problem-solving skills with the ability to make data-driven decisions in a fast-paced environment., • Excellent stakeholder management and cross-functional collaboration skills, with a strong sense of ownership and execution., • Thrive in a fast-paced, dynamic and multicultural environment., • English is the primary working language. Mandarin Chinese proficiency is a strong advantage but is not required.

Due to our clients ambitious growth plans and continued success, we are looking for a dynamic New Business Lead to join the Marketplace team, based at Head Office in London. Role Overview As New Business Lead, you will be at the forefront of expanding the marketplace, responsible for identifying, recruiting, and onboarding new sellers. Youll source sellers whose products align with key categories, customer demand, and long-term growth strategy. This is a commercially focused role requiring strong business acumen and a solid grasp of marketplace dynamics. Youll build and manage a pipeline of sellers, assess potential partnerships, and ensure a seamless onboarding process. Working closely with the Marketplace Manager and wider teams, you will help new sellers succeed, driving category expansion, customer satisfaction, and the overall performance of the Marketplace. You will report directly to the Marketplace Manager. Key Responsibilities Identify and recruit new sellers across priority categories in line with Marketplace strategy. Develop and deliver acquisition strategies to meet new business growth targets. Drive seller acquisition initiatives, from lead generation to contract closure. Conduct competitor and market analysis to spot opportunities and trends. Collaborate with the Marketplace Manager to prioritise high-potential categories. Vet and onboard sellers, ensuring compliance with company, legal, and regulatory standards. Provide hands-on support to sellers throughout their first 46 months, ensuring smooth integration. Transition sellers to the Account Management team, highlighting key insights and opportunities. Manage accurate and timely product onboarding processes. Represent at trade shows and webinars, building awareness and attracting sellers. Develop compelling pitches and value propositions to showcase the benefits of joining the Marketplace. Track, manage, and report on KPIs, including acquisition metrics, revenue growth, and seller performance. Deliver training and onboarding sessions for new sellers. Use Zendesk to resolve seller queries and maintain high satisfaction levels. Partner with marketing to create acquisition campaigns and support seller launches. Lead and mentor team members, ensuring best practices and continuous process improvement. Essential Skills & Experience 35+ years experience in business development, sales, or partner acquisition (marketplace/e-commerce/digital platform experience preferred). Proven ability to identify and seize commercial opportunities. Degree preferred (not essential), with strong written, analytical, and numerical skills. Strong commercial knowledge of retail and online selling. Excellent communication, presentation, and negotiation skills. Experience with seller onboarding and marketplace ecosystems desirable. Proficiency in Microsoft Excel (formulas, reporting, data analysis). Highly organised with strong administrative and prioritisation skills. Professional, collaborative, and a confident team player. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service. TPBN1_UKTJ

To provide strategic leadership and direction to the Trade Finance Operations team, with a strong emphasis on originating, developing, and growing new trade finance business in alignment with our client’s overall strategy. The role is responsible for proactively sourcing and driving new business opportunities across all trade finance products—including letters of credit, guarantees, collections, forfaiting, and trade loans—positioning Trade Finance as a key revenue-generating pillar of the Bank. • Proactively identify and pursue new trade finance business opportunities, including monitoring FI limits and engaging directly with counterparties or through the secondary market., • Respond promptly and professionally to all external and internal enquiries relating to trade finance opportunities, demonstrating strong technical expertise and excellent customer service., • Liaise effectively with customers on document discrepancies, technical queries, and transaction issues, including managing difficult customer interactions with professionalism and clarity., • Manage smooth running of trade finance operations ensuring all transactions are handled in a timely and efficient manner with excellent customer service, in accordance with Bank policy and regulatory guidelines, and within customer credit limits, • Complete credit line reviews and applications on a timely basis to ensure credit lines are renewed prior to expiry for the smooth running of customer/counterparty trade finance limits, as well as completing the customer/counterparty due diligence checks for compliance, and present to Credit Risk and MLRO for assessment and approval, • Respond promptly and with care and attention to all e-mail enquiries in respect of trade finance business opportunities, enquiries from correspondents, or internal correspondence, • Monitor FI limits and where limits are available check with relevant counterparties for new trade loan business opportunities, both directly with FI counterparty or via the secondary market, • Attend meetings with counterparties to develop relationships and increase scope for sourcing business opportunities, as well as attending internal meetings whether in respect of trade finance operations or general matters of the Bank, • Monitor changes in relevant regulation, whether government or governing body (e.g. International Chamber of Commerce, International Trade and Forfaiting Association) to ensure application of any new rules are applied within our operations, • Perform final check and authorise all transactions processed, signing documentation, including internal account posting vouchers, and releasing Swift payments and correspondence, ensuring all work is completed accurately and in accordance with Banks policies and relevant regulation, • Third check documents presented under letters of credit over £100K. Second check documents when covering absence of a team member, • Second signatory on all documentation advising or amending letters of credit, issuance or amendment of guarantees, or any other departmental documentation requiring signature., • First signature on all trade finance documentation which requires approval by the CEO or nominated deputy, or a second authorised signature of the Bank, • Provide monthly management information on business volumes and income and write the monthly trade finance highlights report for EXCO, and when necessary for the Board of Directors, • Check all documentation in respect of trade loans or forfaiting transactions, and sign the approval form, • Minimum 7 years experience of working in the trade finance area of an international bank having covered all aspects of trade finance operations, including documentary credits, forfaiting, trade loans, working with risk participation agreements, and active involvement in business development, • Must have management/supervisory experience, • Ideally possess the CDCS/CITF/CSDG professional qualification/s, • Credit analysis skills for reviewing FI financial accounts and experience of preparing FI credit applications would be useful, • Thorough knowledge and grounding in ICC rules governing letters of credit, guarantees, bank to bank reimbursements, documentary collections, standby letters of credit, and forfaiting, • Must be confident in dealing directly with beneficiaries and other banks in technical documentary credit matters and dealing with difficult customers and issues, • Awareness/experience of managing credit limits, and ability to analyse bank financial reports and prepare credit line applications, • Good understanding of Risk Participation Agreements and Trade Loan Agreements, with operational experience in conducting trade loans, • Good knowledge of AML regulation and experience in completing customer due diligence checks, • Thorough understanding of international payments, acceptances, discounting of bills, and trade loan documentation Candidates must also have the right to work in the UK. I’m afraid sponsorship isn’t offered for this position. Due to the high volume of CVs that we receive, only successful candidates will be contacted. Thank you for your time and patience. #J-18808-Ljbffr

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering‑led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self‑managing, multi‑disciplinary engineering teams – designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You will join the leadership for the Personalisation product group, responsible for our on‑site and in‑app personalisation, search and recommendations capabilities. Teams in this area work on innovative features such as 1:1 Personalised Search and AI Stylist. They are highly cross‑functional, blending engineering, data science, product, design and delivery. You’ll help deliver the vision of 1:1 personalisation across our estate. You will play a key role in driving our ambition to create a best‑in‑class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. 2‑8 Engineering Managers (each responsible for 5‑9 engineers). 4‑8 squads in a strategic product group (50‑75 engineers). The Head of Software Engineering role is the embodiment of “solving problems through technology” with key responsibilities as follows: • Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high‑quality engineering standards, and clear development and talent strategies., • Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems and maximise value to colleagues and customers., • Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design and the adoption of standard frameworks, policies and North Star principles., • Own product‑group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance and full operational support across products., • Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism and commercially sound delivery., • Build and scale high‑performing teams and communities, leading recruitment, onboarding, coaching, communities of practice and contributing to wider engineering brand and culture., • React, Next.js, Typescript, • Java, • Kotlin, • Python, • Swift, • GraphQL Federation, • Cloud: Azure, • While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams., • Significant hands‑on experience as a polyglot senior software engineer, with strong expertise across front‑end, back‑end, APIs, cloud infrastructure and modern development frameworks., • Leading large product areas with 5+ teams., • Knowledge of personalisation, recommendation and search concepts and their relation to e‑commerce, ideally an awareness of the current state‑of‑the‑art., • Proven ability to design and evolve complex systems with deep knowledge of software architecture, system design, cloud‑native patterns and engineering standard methodologies., • Strong experience delivering, operating and scaling software at product‑group level and above, including building, leading and hiring senior engineering teams., • Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability and a “you build it, you run it” ownership model., • Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer‑centric environments., • Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes and communicate effectively with both technical and non‑technical stakeholders. Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. • 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation., • Competitive holiday allowance with the option to buy more., • Discretionary bonus schemes linked to your performance and ours., • Strong pension and life assurance to help plan for the future., • Tailored induction and training to support your development from day one., • Exclusive perks and savings through our M&S Choices portal., • Market‑leading family policies, including parental, adoption and neonatal leave., • 24/7 wellbeing support, including virtual GP access and mental health services., • One paid volunteer day a year to support a cause that matters to you. We are ambitious about the future of retail – we’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. #J-18808-Ljbffr

Supply Chain & Operations ManagerWomens Health & Supplements - Ecommerce 💕 📍Hybrid/Central London (3 days in the office 2 days at home)💸£35,000 - £50,000 + shares Ignite are delighted to be partnering with a fast-growing womens health & wellness brand to hire a Supply Chain & Operations Manager, following phenomenal early success and rapid community growth. The business is now entering an exciting new scale-up phase, with ambitious plans to expand both its product portfolio and global reach. They are now looking for a highly organised and commercially minded Supply Chain & Operations Manager to work directly alongside the founders, helping drive the day-to-day operations of a high-growth ecommerce business. This is an incredible opportunity for someone who thrives in a startup environment and wants broad exposure across supply chain, inventory, product launches and operational strategy, with huge ownership from day one. What will you be doing?🩷 Managing day-to-day communication with 3PL partners and suppliers🩷 Coordinating inventory, deliveries and stock forecasting to support business growth🩷 Supporting supplier and manufacturer sourcing, building strong operational partnerships🩷 Assisting with new product launches from sourcing through to production🩷 Helping build scalable systems, processes and AI-driven operational efficiencies🩷 Working closely with customer service and internal teams to communicate operational updates Who are we looking for?🩷 Experience within operations, ecommerce or supply chain🩷 Experience working for an e-commerce business - Shopify and/or TikTok shop would be great🩷 Highly organised with exceptional attention to detail🩷 Strong commercial awareness and confidence working with data🩷 Comfortable helping with customer service🩷 Naturally proactive, resourceful and eager to learn🩷 Comfortable working within a fast-moving startup or challenger brand environment In return for everything you can bring, the business can offer:💕 Competitive basic salary (£35k - £50k, depending upon experience)💕 Hybrid working 3 days in the office 2 day from home💕 Equity options💕 25 days annual leave + bank holidays💕 Direct exposure to building and scaling a high-growth ecommerce brand💕 Huge ownership and responsibility from day one💕 Free gym membership at any gym of your choice (max £100/m) 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Many Many Clothes is seeking an Operations Manager to oversee end-to-end operations for a fashion e-commerce business, including logistics, inventory, product launches, customer experience, and operational projects across multiple platforms. Key Responsibilities of the Operations Manager Operations & Logistics: • Manage 3PL warehouse relationships, including stock movements, deliveries, returns, and shipping processes., • Oversee product launches, ensuring accurate SKUs, pricing, and information are uploaded on time., • Track and optimise UK and international shipping methods to reduce costs and improve efficiency., • Monitor delivery performance, proactively identifying delays or issues and working with warehouse and courier partners to resolve them quickly., • Manage claims for lost or delayed parcels and recover costs where applicable., • Continuously review operational processes and identify opportunities to improve efficiency, including the use of AI and automation tools to streamline workflows and reduce manual tasks., • Maintain oversight of multiple projects and deadlines simultaneously, ensuring priorities remain on track and no key actions are missed., • Attend and contribute to weekly planning meetings, ensuring actions are documented, followed up, and completed on schedule., • Anticipate potential operational challenges before they arise and proactively implement solutions. Inventory & Stock Planning: • Maintain accurate stock levels across Shopify and warehouse systems, reconcile discrepancies, and check in new stock., • Monitor manufacturing and product quality issues, tracking recurring faults and working with suppliers and internal teams to implement improvements., • Ensure warehouse stock movements, deliveries, and returns are accurately recorded and processed in a timely manner., • Liaise with manufacturers on production timelines and help ensure launches remain on track. Customer Experience & Returns: • Manage returns and exchanges using tools like Swap., • Monitor weekly returns data to identify recurring product or sizing issues and support the implementation of improved policies to optimise customer retention., • Take ownership of the end-to-end customer journey, identifying pain points and implementing improvements to increase customer satisfaction., • Develop and recommend initiatives to reduce return rates while maintaining a high standard of customer service., • Monitor customer feedback, reviews, and satisfaction metrics, including Google Reviews, and recommend improvements based on insights gathered., • Work closely with warehouse and delivery partners to ensure returns are processed efficiently and customer issues are resolved promptly. Marketing & Brand Support: • Plan and execute promotions, including gift-with-purchase campaigns and free shipping offers., • Manage influencer and PR gifting, including stock coordination and dispatch., • Track influencer coverage and campaign performance, reporting on results and opportunities., • Support initiatives to increase average order value and customer lifetime value., • Provide weekly analytics reports and work with external partners on website updates and projects., • Play a key role in planning and coordinating pop-ups, trade shows, and major brand events, managing multiple moving parts to ensure smooth execution. Financial & Supplier Coordination: • Monitor costs across Shopify, Mintsoft, courier platforms, and operational suppliers to identify savings and efficiencies., • Manage supplier payments, claims, and delivery issues where required., • Liaise with manufacturers and suppliers to ensure timelines are met and packaging materials are maintained for launches., • Continuously seek opportunities to reduce costs, improve processes, and strengthen operational performance across the business. What Many Many Clothes is looking for: • At least 1 year of experience in fashion, e-commerce, operations, or a similar role., • Excellent organisational skills and attention to detail., • Exceptional ability to manage multiple projects, priorities, and deadlines simultaneously., • Highly proactive and forward-thinking, able to anticipate issues before they arise and take ownership of finding solutions., • Strong communication skills for liaising with suppliers, warehouses, couriers, manufacturers, and creative teams., • Experience with Shopify, Google Drive, and Excel., • Understanding of e-commerce logistics and the customer journey., • Strong ability to work efficiently and continuously identify ways to improve systems, processes, and workflows., • Comfortable wearing multiple hats within a growing business and adapting quickly as priorities change., • Excellent attention to detail with a track record of following through on tasks and ensuring nothing falls through the cracks., • Commercially minded, with an interest in improving customer experience, increasing operational efficiency, and reducing costs., • Naturally curious about technology and AI tools that can help streamline processes and support business growth., • Interest in fashion, branding, and creative marketing., • Enjoy working across both the creative and operational sides of a fast-growing brand. Thrive in a dynamic environment, are comfortable managing multiple workstreams at once, and take pride in keeping projects organised, on schedule, and moving forward. Application Apply with a CV and a cover letter outlining your suitability and interest.

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. As a Principal Product Data Scientist, you will operate as the most senior technical leader in the Product Data Science function. You will shape the vision, set the technical direction, and drive strategic impact through innovative analytical solutions. This role is both highly technical and deeply collaborative, requiring excellence in leadership, communication, and cross-functional influence. • Lead and define the Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences., • Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data-driven decision making is embedded at the highest levels of the organization., • Drive the development and adoption of next-generation data science tooling, platforms, and frameworks, with a focus on automation, scalability, and reproducibility., • Spearhead the exploration and integration of emerging AI technologies, such as Agentic AI and AI Agents, identifying and developing high-impact use cases from POC to production., • Champion best practices in experimentation, causal inference, and uplift modeling, ensuring statistical rigor in decision-making processes., • Take ownership of the most complex, high-profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value., • Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence., • Lead initiatives to scale impact through automation, self-service, and democratization of data science capabilities., • Develop sophisticated customer segmentation, and predictive models that directly inform and optimize the product roadmap., • Communicate complex analytical and technical concepts to diverse audiences, influencing stakeholders across Product, Engineering, Design, and Commercial teams., • Experience: Extensive experience in data science or a similar quantitative role, with a proven track record of supporting and influencing a product organization., • Technical & Modeling Expertise: Expert Level proficiency in Python and SQL. Deep, hands-on experience with statistical modeling, (quasi) experimentation, multi-arm bandit, and a wide range of machine learning techniques (e.g., Regression, Classification, Clustering)., • Product Acumen: Demonstrated ability to define, implement, and operationalize crucial product and feature-level metrics from scratch., • Strategic Influence: A proven track record of driving strategic impact through proactive and collaborative approach with the proven ability to lead technical discussions, drive product strategy, and communicate complex insights effectively to cross-functional partners (e.g., Product, Engineering, Design)., • Scaling Impact: Experience scaling analytics capabilities, driving impact through the creation of automated processes, self-service tools, or data products., • Critical Thinking: Leader in critical thinking, your previous experience will demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation., • Leadership: Outstanding leadership skills, with experience in mentoring, coaching, and developing teams of analysts or data scientists., • Collaboration & Communication: Exceptional collaboration and communication skills, with the ability to engage, influence, and inspire cross-functional partners at all levels., • Bachelor's degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field., • Advanced programming background with the ability to build simulations and prototype data products., • Experience validating quantitative findings with qualitative methods (e.g., surveys, user research)., • Demonstrated experience with applied AI, such as NLP, Large Language Models (LLMs), or Agentic AI for analytics., • Experience working within a two-sided marketplace, e-commerce, or the travel technology industry., • Masters degree or equivalent relevant programs We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. #J-18808-Ljbffr

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Principal Consultant needed to join our Consultancy team at VML Enterprise Solutions. We are seeking a visionary and distinguished Principal Consultant to influence and drive transformation at the highest levels of our consultancy. This pivotal role offers a unique opportunity to act as a trusted advisor to C-suite global business leaders, shaping the future of our consultancy solutions on a global scale. As a senior figure within our organization, you will mentor and lead our clients and internal teams toward unparalleled success. Your profound industry expertise and collaborative leadership will be crucial in delivering impactful business outcomes, while your dedication to a people-first ethos will cultivate a culture of empowerment, growth, and continuous improvement across our Consultancy team and the entire Business Services department. • Orchestrating teams with diverse, cross-functional skill sets to collaboratively generate strategic, high-quality solutions to complex client challenges., • Demonstrating a relentless passion for deciphering and resolving intricate client problems within the dynamic and evolving digital landscape., • Proactively identifying new opportunities for client support by leveraging deep client insights and extending value beyond the initial engagements, • Utilizing advanced communication and analytical skills to swiftly dissect client issues, providing clear, actionable strategies in often ambiguous and high-pressure situations. You will have a distinguished consultancy background or an executive leadership position, demonstrating profound expertise in multiple specialized sectors. Ideally, your experience spans at least 1-2 key industries, such as retail, FMCG/CPG, B2B, or automotive. To highlight the seniority and scope of this role, consider these responsibilities and engagements comparable to the following positions: Consultancy Director, Consulting Manager, Lead Consultant, Senior Strategy Consultant, Head of Digital, Digital Director, Management Consultant Client Engagement & Relationship Management: • Operate at C-suite level to engage and lead clients through complex transformational change across truly omni-channel ecosystems, • Tackle the biggest transformational business questions that lead our clients to global success across experience, technology and organisational change, • Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders across a number of our largest clients., • Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives., • Proactively identify and pursue opportunities to expand existing client relationships and generate new business., • Lead, mentor, and coach the more junior consultants, fostering a collaborative and high-performing environment. Inspire and empower team members to take ownership, develop their skills, and reach their full potential., • Promote knowledge sharing and best practices across the team and wider organization., • Leverage your expertise in eCommerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions to clients., • Confident communicator who can articulately ask questions and actively listen to get to the core of the client problem, • Being comfortable with ‘grey’, bringing clarity to ambiguous situations and utilising your advanced problem-solving capability to analyse complex business problems and independently overcome obstacles quickly., • A lateral thinker who is able to step back to assess the client and ask from a broader perspective, • Conduct thorough business analysis, identifying pain points, opportunities, and areas for improvement., • A deep understanding of technologies that form a part of digital ecosystems, such as eCommerce platforms, CMS, PIM etc. as well as software delivery methodology including agile, • Develop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions., • Support the delivery function with business insights to help keep the business & team focussed on outcomes, • Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction., • Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work., • Contribute to the development and refinement of internal methodologies, frameworks, and tools., • Extensive experience in management or consultancy roles within the e-Commerce domain., • In‑depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive., • Proven leadership skills with the ability to effectively lead and motivate cross-functional teams., • Exceptional relationship‑building and networking skills, with a knack for building rapport with senior stakeholders., • Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies., • Advanced problem‑solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions., • Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non‑technical audiences., • Passion for client success and a commitment to exceeding expectations., • Willingness to travel to client sites within the UK and potentially within the EU. Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human‑centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world‑leading brands. We work with some of the most exciting brands such as The Coca‑Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes‑Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com. #J-18808-Ljbffr

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. • Inhouse Legal Counsel to support the New Look business on a high variety of legal matters., • Reporting into Senior Legal Counsel, • Successful candidate will join a Legal, Data Privacy and CoSec team, that consist of 2 other lawyers within the legal team, bringing the total lawyers up to 4 to a wide range of legal matters., • Particular focus on IP management and advice, ESG matters, ASA and consumer protection regulations and drafting and negotiating commercial contracts, • Collaborating cross-functionally with key stakeholders, including Procurement, BMD and Product/Quality/ESG teams to provide commercially focused advice to support business objectives and manage legal and regulatory risk., • Drafting and negotiating a wide range of commercial contracts (including terms and conditions, distribution agreements, consultancy agreements, supply/purchase agreements, agency agreements, franchise/international development agreements and arrangements with third party e-com partners). Particular emphasis on influencer, media and tech contracts can be expected, • Advising on terminations/renewals of commercial agreements, • Advising on sales and marketing, promotions and competitions. Review advertising campaigns, promotional materials, influencer arrangements, social media content, and sustainability claims to ensure compliance with ASA Codes, • Advising on compliance with the Digital Markets, Competition and Consumers Act (DMCCA) and related UK consumer protection legislation., • Supporting responses to regulatory inquiries, investigations, and enforcement actions involving consumer protection and advertising matters, • Assisting with corporate/company secretarial matters such as drafting Powers of Attorney and corporate projects, • Advising on ESG-related legal and regulatory requirements, including sustainability reporting, corporate governance, human rights, supply chain due diligence, and responsible business practices. Support the development and implementation of ESG policies, frameworks, and governance initiatives, • Review and advise on sustainability claims, marketing materials, and public disclosures to mitigate risks, and monitor emerging ESG regulations and industry developments and provide practical guidance to business stakeholders, • Manging the IP search function for design and trademark s internally, including providing strategic advice on IP protection, enforcement and infringement risks, and engaging and taking advice externally when necessary, under supervision., • Providing ad hoc advice to the business on an array of other matters that may include standard terms & conditions, NDAs, competitions & promotions, advertising & marketing, e-commerce/online, software/IT licensing, wholesale & retail issues, regulatory compliance, consumer law matters, anti-trust, dispute resolution etc., • Drafting and negotiating a broad range of technology and commercial agreements, including software licensing agreements, SaaS and cloud services agreements, professional services agreements etc., • Managing upwards, keeping the General Counsel and Senior Legal Counsel and other Commercial Solicitors in the team informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues., • Staying up to date with legal developments and key business information and is aware of the marketplace and the company’s position within it., • Cultivating and maintaining a business partner relationship with internal stakeholders and external counsel, • Identifying, developing and delivering legal training to support key areas of the business (i.e. Marketing, Intellectual Property etc), • Coordinating projects, liaising with and managing external law firms to obtain advice (UK and overseas), • Must be England and Wales (or similar jurisdiction) qualified lawyer with IP experience, • Must have IP experience and previous In house or strong in house secondment experience post qualification, • Must understand ASA advertising standards, DMCCA consumer protection requirements, and CMA regulatory frameworks, with the ability to advise stakeholders on compliance risks and best practices., • Preferred experience and understanding of ESG-related legal, regulatory, and sustainability matters., • Preferred understanding of technology, and experience in advising on, drafting, and negotiating technology contracts, including SaaS agreements, software licences, and Master Services Agreements (MSAs)., • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Profit related bonus scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Unlock extra leave with our buy more holiday scheme., • Celebrate YOU! Enjoy an extra paid day off on your birthday each year, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service), • Spread the cost of your commute with interest-free season ticket loans, • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. #J-18808-Ljbffr

About the Company Our client is a leading global technology-driven supply chain, logistics, retail, and e-commerce platform, operating across Europe, the Americas, the Middle East, and Asia. The company is listed on NASDAQ and ranked among the Fortune Global 500, serving hundreds of millions of customers worldwide. As part of its long-term international growth strategy, the business continues to make significant investments across Europe and is rapidly expanding its e-commerce, retail, marketplace, and supply chain capabilities across the region. Today, the company has established teams across the UK, the Netherlands, Germany, France, Spain, and other European markets, with ongoing expansion plans across the region. The Opportunity This is a newly created and highly visible intellectual property and brand protection position supporting the continued expansion of the company’s UK and European retail and online marketplace operations. As the business scales, the successful candidate will advise on how the company protects its own intellectual property, manages third-party IP risk across the platform, and establishes a credible and scalable approach to brand authorisation, anti-counterfeit enforcement, infringing listings, grey-market goods, and marketplace brand protection. The role will cover a broad range of matters, including trade marks, copyright, design rights, brand authorisation, licensing, distribution, notice-and-takedown, counter-notice procedures, IP enforcement, platform liability, and the IP-related requirements of the EU Digital Services Act. The successful candidate will take meaningful ownership of the company’s European IP and brand protection framework while working closely with Brand Protection, Marketplace, Commercial, Category Management, Seller Onboarding, Product, Technology, Legal, Compliance, and Regulatory teams. This role offers a unique opportunity to help build the company’s European IP and brand protection capability from the ground up and directly influence how a major global e-commerce platform protects its brands, works with third-party rights holders, and manages IP risk at scale. Key ResponsibilitiesAdvise the business on a broad range of intellectual property matters, including trade marks, copyright, design rights, passing off, brand use, content, imagery, labelling, and advertising.Support the protection, management, commercialisation, and enforcement of the company’s own trade marks, brands, copyright, designs, and other intellectual property assets across the UK and Europe.Develop and maintain a scalable brand-authorisation framework, including processes governing authorised resellers, brand gating, selective distribution, parallel imports, and brand eligibility to trade on the platform.Draft, review, negotiate, and standardise brand-authorisation, licensing, distribution, reseller, settlement, and other IP-related agreements.Develop practical contract templates, guidance, decision frameworks, and negotiation playbooks that allow brand and IP matters to be managed consistently across different markets and product categories.Serve as a key legal contact for brands and intellectual property rights holders operating on or engaging with the marketplace.Advise Brand Protection and Marketplace teams on third-party IP risks involving counterfeit products, infringing listings, unauthorised sellers, grey-market goods, misleading brand claims, and misuse of protected content or imagery.Assess the legal basis for listing removal, delisting, account restrictions, seller suspension, repeat-infringer action, and other marketplace enforcement measures.Establish and oversee effective notice-and-takedown, notice-and-action, counter-notice, complaint-handling, and escalation procedures for IP-related complaints.Advise on the IP-related requirements of the EU Digital Services Act, including trader traceability, notice-and-action mechanisms, statements of reasons, complaint handling, and platform governance.Ensure that brand notices and IP complaints are assessed consistently, accurately, and in accordance with applicable legal requirements and internal policies.Partner with Seller Onboarding, Marketplace, Category, Commercial, Product, and Technology teams to embed brand-authorisation and IP compliance requirements into seller onboarding, product listings, category controls, and platform processes.Advise on the use of trade marks, brand assets, copyrighted content, product photography, marketing materials, packaging, product information, advertising, and promotional content across the platform.Handle pre-litigation and enforcement matters, including cease-and-desist correspondence, infringement claims, settlement negotiations, undertakings, and disputes with rights holders or alleged infringers.Coordinate with external counsel on litigation, registry proceedings, trade mark oppositions, enforcement actions, and other complex or multi-jurisdictional IP matters.Work closely with Legal, Compliance, Marketplace, Brand Protection, Product Compliance, Trust & Safety, Privacy, Regulatory, Customer Service, and Public Policy teams to ensure that IP issues are addressed within the wider platform governance framework.Monitor emerging developments in UK and EU intellectual property law, brand protection, anti-counterfeit regulation, platform liability, intermediary liability, and digital-platform regulation.Translate complex legal requirements into clear, commercially practical policies, procedures, controls, and recommendations for business and senior leadership.Support the development of a scalable IP and brand protection model that can be extended across additional European markets as the business expands. Ideal BackgroundA qualified solicitor or lawyer in England and Wales or an equivalent EU jurisdiction; dual qualification would be an advantage.Approximately 5–10 years of post-qualification experience, with a strong focus on intellectual property, brand protection, trade marks, copyright, design rights, or IP-related commercial matters.A background combining contentious and/or non-contentious IP work at a recognised law firm with relevant in-house experience at a scaled e-commerce, online marketplace, retail, technology, consumer goods, media, or consumer-facing business is strongly preferred.Strong working knowledge of UK and EU trade mark and copyright law, together with practical experience in brand protection and anti-counterfeit matters.Experience advising on counterfeit products, infringing listings, unauthorised sellers, grey-market goods, parallel imports, or online brand enforcement.Practical experience developing or advising on brand-authorisation, authorised reseller, selective distribution, brand-gating, licensing, or distribution arrangements.Demonstrable experience drafting and negotiating licensing, distribution, authorisation, reseller, settlement, and other IP-related agreements.Experience handling cease-and-desist correspondence, pre-litigation disputes, settlement negotiations, trade mark oppositions, infringement claims, or other enforcement matters.Familiarity with online marketplace IP governance, platform and intermediary liability, notice-and-takedown procedures, and the IP-related dimensions of the EU Digital Services Act would be highly valuable.Experience partnering directly with Brand Protection, Marketplace, Commercial, Category Management, Seller Onboarding, Product, Technology, Marketing, or Operational teams.Able to translate complex IP laws and enforcement considerations into practical, scalable business processes, contractual frameworks, and platform controls.Comfortable operating as a senior individual contributor, taking ownership of complex matters without relying on direct line-management authority.Strong commercial judgement and the ability to balance legal risk, brand integrity, rights-holder expectations, seller fairness, customer trust, and business growth.Highly organised, action-oriented, and comfortable managing multiple matters in a fast-moving international environment where frameworks and processes are still developing.Confident working with external counsel, opposing parties, brand owners, rights holders, senior leadership, and cross-functional stakeholders.Fluency in English is essential. Fluency in a second European language—particularly German, French, Dutch, Spanish, or Portuguese—would be an advantage. Why Consider This OpportunityJoin a NASDAQ-listed Fortune Global 500 organisation during a major phase of European expansion.Take meaningful ownership of IP and brand protection across a fast-growing UK and European retail and online marketplace business.Help build a European IP framework covering trade marks, copyright, design rights, brand authorisation, anti-counterfeit enforcement, and platform governance.Shape how brands are authorised to trade and how third-party IP risk is managed across a large-scale marketplace.Build practical, scalable frameworks rather than simply maintaining an established IP model.Work closely with senior Legal, Compliance, Marketplace, Brand Protection, Commercial, Product, Technology, and Business leadership across Europe and global headquarters.Gain exposure to some of the most important and rapidly evolving areas of intellectual property, brand protection, e-commerce, platform liability, and EU digital regulation.Play a central role in protecting brand integrity and enabling the responsible growth of a major international e-commerce platform.Contribute to a framework with the potential to support future expansion across additional European countries. LocationLondon, United Kingdom CompensationThe compensation package is highly competitive and will be tailored to the successful candidate’s experience and seniority.

The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint.

Radius is seeking a New Logo Sales Manager with ideally specific experience in Datacentres, Telecoms, Managed Services, IT, ecommerce, AI, XaaS and has strong proven experience of new business end to end sales process. This role is responsible for maintaining existing revenue streams and developing new revenue streams with a defined list of customers and prospects within the Enterprise Sector but with a focus on the System Integrator sectors but not limited to. The role forms a fundamental and integral part of the UK sales team strategy. To achieve sales targets and associated KPIs on a monthly and quarterly basis. Maintain all current revenue streams within the account base. Within customer and prospect base, develop a wide contact base to ensure we are in touch with all stakeholders involved in the procurement of data centre and associated services. Develop a detailed understanding of the clients business drivers and key outcomes and challenges and map them to products and services To understand our market position and our position in relation to our competitors within the account base To tier the account and prospect base based on the opportunity to grow or develop profitable revenue To produce detailed account development plans for a number of key, strategic customers within the account module which will enable growth profitable revenue within the account base Significant quota-bearing sales experience A track record of exceeding targets Ability to create and maintain relationships at multiple levels within the customer organisation Strong knowledge of the data centre technology /industry including the Telecoms, XaaS, AI, e-commerce etc Experience of developing successful account development plans Experience of successfully employing a sales methodology Engineering/Technical background Previous telecoms or hosting experience, preferably in a sales environment with an understanding of co-location or managed service sales An understanding of the key players in the UK DC market, their positioning and USPs. Knowledge and experience of SFDC Business language proficiency in any of the following; French, German, Japanese or Russian would be advantageous

We are seeking an exceptional Senior Retail Operations Manager to join the Retail team at our Corporate Office on a Fixed Term basis for 12 months. Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world's most renowned hotels, and Surrenne wellbeing and longevity Members Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of todays discerning guests. At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. The Senior Retail Operations Manager is responsible for driving operational excellence across all retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational framework for growth. As Maybourne continues to expand, this role is instrumental in shaping long-term retail strategy, exploring new growth opportunities, assessing potential distribution channels, and ensuring that all operational functions run seamlessly while delivering best-in-class service. Your responsibilities will include but will not be limited to: Commercial and Financial Performance Develop and maintain weekly, monthly, and seasonal trading reviews, sharing insights with the Retail team and senior leadership. Lead margin reviews, identifying risks, inefficiencies, and opportunities to optimise product and operational profitability. Deliver cost-saving initiatives across all retail and operational functions, ensuring measurable year-on-year efficiencies. Oversee sales forecasting in collaboration with the Chief Commercial Officer, using performance data and market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across site content, product experience, and brand messaging. Partner with Digital Marketing and SEO agencies and in-house teams to coordinate product exposure, optimise campaigns, and align trading priorities. Own and optimise the CRM strategy, working both independently and alongside the in-house CRM team to drive customer segmentation, retention, and retargeting. Retail Operations Management Oversee the full scope of retail operations, ensuring strong performance, efficient processes, and high standards across all customer-facing and support functions. Align with Product Development, Marketing, and Finance to ensure end-to-end operational readiness. Implement operational frameworks, SOPs, and best practices to ensure consistency across retail channels (physical and digital). Build strong partnerships with internal stakeholders, ensuring seamless communication and alignment across the organisation. Support the development of junior colleagues, helping them deepen their knowledge of the retail function and Maybournes brand values. Logistics and Supply Chain Management Lead warehouse management, ensuring optimal performance, stock accuracy, productivity, and ongoing cost reduction initiatives. Oversee the smooth running of all logistics functions, from inbound to final delivery, ensuring timeliness, accuracy, and cost effectiveness. Identify and implement logistics process improvements, automation opportunities, and supplier/3PL optimisation strategies. Ensure operational readiness for new products, packaging changes, and sustainability initiatives. Strategic Projects and Continuous Improvement Drive strategic projects focused on operational excellence, digital enhancement, and customer experience improvement. Evaluate new technologies, tools, and systems that can improve workflow efficiency, reduce costs, or enhance the customer journey. Oversee performance dashboards, KPIs, and reporting frameworks to drive data-led decisions across the organisation. Who thrives here? You are spirited, with an unwavering passion for exceeding expectations at every turn. Warmth and approachability define you, and collaboration is second nature. You possess an ambition that not only drives your personal growth but also elevates the team around you, inspiring excellence daily. Your innate curiosity and keen attention to detail allow you to anticipate needs effortlessly. For you, this is not just a jobits the next chapter in an extraordinary career. The Maybourne Experience At Maybourne, youll discover a vibrant, supportive community that celebrates creativity, entrepreneurial spirit, and innovative thinking. Our nurturing environment empowers you to bring your ideas to life and make your mark in every aspect of your role. We are deeply committed to your growth, offering a range of tailored development opportunities across all levels and specialisms. Whether refining your craft or expanding your horizons, we help you shape a career as unique as you are. Your dedication and hard work deserve to be recognised and celebrated. Thats why we ensure our rewards are as exceptional as the contributions you bring to Maybourne each day. In return for your hard work and dedication we offer you: A Rewarding Career with Maybourne At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional. Health & Wellbeing Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments A programme of wellbeing initiatives, from mental health support to physical activity 24-hour confidential assistance helpline On- and off-site Occupational Health support Life assurance through our Death in Service scheme Eye care support, including vouchers and contributions towards glasses Flu vaccination vouchers Cycle to Work Scheme Recognition & Growth An extra paid days leave to celebrate your birthday Instant recognition and award programme, celebrating extraordinary contributions Dedicated in-house training and development to support your personal and professional growth Monthly colleague awards with generous prizes Opportunities for internal progression and cross-property moves Introduce a Star referral scheme with rewards of up to £1,500 Long service celebrations to honour your continued dedication Financial Care A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme Smart Tech Benefit Opportunity to buy electrical goods with monthly repayments to help you spread out the cost. Moments to Remember Exceptional colleague rates of £50 per night across Maybourne properties for you and your family A hosted Guest Experience Stay immerse yourself in the full Maybourne experience 50% off food and beverage across our restaurants and bars Invitations to a year-round calendar of cherished colleague events from the Maybourne Picnic to our festive celebrations Thoughtful gifts to mark weddings, new arrivals, and retirements *Selected benefits are subject to terms and conditions. Maybourne operates some of the worlds most storied and extraordinary bespoke hotels, including Claridges, The Connaught, The Berkeley, The Emory, The Maybourne Beverly Hills and The Maybourne Riviera. Maybourne has a history of creating stories of distinction and unique experiences that reflect the individual nature of its properties, its guests and its people, whilst maintaining a timeless and intuitive service style that are the hallmarks of its values. Our Corporate Office houses departments with a global focus, working across all our properties. These departments include Sales, Marketing, PR, Reservations, Revenue, Retail, Human Resources, Finance, Construction & Projects and Design. Working collaboratively, these teams come together to create stories of distinction that set our properties apart. TPBN1_UKCT