E commerce jobs in United Kingdom

Equinox Business Innovation Design is a Fair Trade organisation, we support business plan formation, marketing and promotion services via e-commerce and e-marketing. Our ethic support skills exchange in terms of designing website for business owners within a suppliers network. A Sales Representative Intern is required to sell products to new and existing customers in lead generation. The role involves contact and engaging with customers via phone and email also other channels like meeting in person. Sales and presentations highlighting benefits and features also, negotiating prices sales agreements and closing deals. Duties include, building and maintaining customer relationships. Monitoring and tracking sales performance, Researching market trends and competitors, contributing to sales plans and strategies to achieve sales goals. Collaborating and learning new sales skills qualifying leads and ensuring they meet company criteria and complying with policy and regulation also maintaining accurate records on CRM software.

Job Title: Social Media & Content Manager Location: Hybrid (Clapham-based with flexible remote work) £11-£13 ph We’re looking for a creative, organised, and results-driven Social Media Manager to take our digital presence to the next level—helping us grow our online community, increase bookings, and boost product sales. you must have prior experience when applying for this role What You’ll Do: Plan, create, and manage content across Instagram, TikTok, and Pinterest Work with the salon team to capture behind-the-scenes videos, transformations, and tutorials Write compelling captions and schedule posts using tools like Planoly or Later Launch and manage targeted ad campaigns (Meta & Google) to increase bookings and product sales Monitor trends, hashtags, and salon-related content to keep our brand fresh and relevant Track performance analytics and adjust strategy based on growth & engagement Work with the owner on campaign ideas, influencer outreach, and seasonal promotions Help develop content and marketing strategy for our upcoming mobile app launch You Should Have: Proven experience managing social media for a business or brand (ideally beauty, wellness, or fashion) Strong skills in Reels, short-form video, content planning & editing (CapCut, InShot, Canva, etc.) A good eye for aesthetics and understanding of the London beauty market Confidence working with creatives and clients in a salon setting Basic knowledge of paid ads, performance tracking, and growing a brand organically Bonus: Experience with e-commerce, digital product marketing, or app launches What We Offer: Flexible hours with creative freedom Opportunity to grow with a scaling beauty brand Free haircare treatments + product discounts Work on exciting projects like salon expansion and app development Clear performance-based bonus structure To Apply: Send your CV, Instagram or content portfolio

Graphics Designer We are looking for a creative and detail-oriented Graphic Designer with UI/UX experience to join our team. This role will involve collaborating with the Marketing and IT teams to design visually stunning graphics and enhancing the user experience (UX) and user interface (UI) for our website and mobile app alongside the end customer’s software applications. The ideal candidate should have a strong understanding of branding, design principles, user behaviour, and digital product awareness. Key Responsibilities: Work closely with the marketing team to design creatives for promotions, email campaigns, and landing pages. Collaborate with the IT team to design and refine the UI/UX of the company website and mobile application. Create wireframes, prototypes, and user flows to ensure seamless navigation and user-friendly experiences. Work on designing intuitive interfaces that enhance usability and engagement. Optimise web and mobile app designs based on analytics, A/B testing, and user feedback. Ensure mobile-first and responsive design principles are followed for cross-device compatibility. Work closely with developers to ensure seamless implementation of UI/UX designs. Coordinate with the marketing team to align visuals with brand identity and campaign goals. Conduct design presentations to key stakeholders, explaining creative rationale and user experience improvements. Stay updated with the latest UI/UX trends, tools, and best practices to bring innovation to designs. Conduct user research and usability testing to gather feedback on designs. Identify and address UX pain points to enhance conversion rates and customer satisfaction. Analyse heatmaps, user flows, and behavioural data to refine UI/UX strategies. Education and Skills: Bachelor’s degree in computer science, any certificate in Graphic Design, UI/UX Design, Visual Arts, or a related field.3-5 years of experience in graphic design and UI/UX, preferably in an e-commerce or digital environment. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, Invision, or Sketch. Strong understanding of UI/UX principles, typography, theming, and branding. Experience designing responsive and mobile-first interfaces. Knowledge of HTML, CSS, and front-end development basics is a plus. Familiarity with user research methods, A/B testing, and usability testing. Creative thinker with a strong eye for aesthetics and user experience. Detail-oriented with the ability to multitask and meet deadlines. Strong collaboration and communication skills to work with cross-functional teams. Problem-solving mindset to tackle design and user experience challenges.

About the job JUNIOR REVENUE MANAGER - OVERVIEW Do you have a passion for hospitality and a knack for numbers? Are you eager to learn the dynamic world of revenue management? Generator is looking for a motivated and analytical Junior Revenue Manager to join our team! In this role, you'll support our revenue strategy, analyse market trends, and help us optimise pricing and occupancy across our vibrant properties. This is a full time, office-based position offering an exciting opportunity to develop your skills in a fast-paced, international environment and contribute to the success of a leading hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Junior Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after Analyse trends in data to develop winning revenue management strategies and outperform your competitive set Maximise total revenue of the property through business mix optimisation and rate manipulation Provide ongoing insight about revenue performance of your cluster to all stakeholders Forecast demand per market segment for your cluster and provide supporting commentary to the management Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan Manage the overbooking strategies for your cluster to maximise occupancy levels Monitor and control all functions of the revenue management system and the accuracy of the reporting solution Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business Be commercially savvy in exploring new distribution channels and technology partners for Generator Take the initiative to proactively adapt strategy and tactics in changing market conditions Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Highly organised, creative and forward-thinking problem solver Inquisitive, logical and objective in your approach to systems setup Knowledgeable of revenue management theory A strong and clear communicator to all levels of the business Resilient, determined, driven and inspired to achieve challenging targets An optimistic, independent self-starter with a knack for identifying business opportunities Willing and able to travel internationally You must be eligible to work in the UK to be considered for this role YOUR ROCK STAR EXPERIENCE At least 1 year of experience in hospitality revenue management Knowledgeable of the global travel and accommodation market Fluent in English. Other languages will be appreciated Outstanding time management & ability to work under pressure Excellent written and verbal communication skills Familiar with a range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! ?✨ Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ? Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ?? Welcome to a workplace where benefits aren't just perks—they're a way of life! ? #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Revenue Management Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

Job Summary: We are seeking a dynamic and results-driven Business Development Executive to join our e-commerce team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building strategic partnerships, and expanding our online sales channels. You will work closely with marketing, sales, and operations teams to enhance our e-commerce presence and maximize revenue. Key Responsibilities: 1. Business Growth & Strategy: Identify and pursue new business opportunities in the e-commerce space (marketplaces, D2C, B2B, etc.). Develop and implement strategies to increase sales, market share, and customer acquisition. Analyze market trends, competitor activities, and customer behavior to optimize business performance. 2. Partnership & Vendor Management: Establish and maintain relationships with key e-commerce platforms (Amazon, Flipkart, Shopify, etc.). Negotiate deals with suppliers, distributors, and third-party sellers to expand product offerings. Collaborate with digital marketing teams to drive traffic and conversions. 3. Sales & Revenue Generation: Manage and grow existing accounts while acquiring new clients. Set and achieve sales targets, KPIs, and revenue goals. Develop pricing strategies, promotions, and discounts to boost sales. 4. Operations & Process Improvement: Work with logistics and supply chain teams to ensure smooth order fulfillment. Optimize product listings, SEO, and catalog management for better visibility. Monitor inventory levels and coordinate with vendors to prevent stockouts. 5. Analytics & Reporting: Track performance metrics (conversion rates, AOV, customer retention) and generate reports. Use data-driven insights to refine business strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field. 2+ years of experience in e-commerce business development, sales, or digital marketing. Strong knowledge of Amazon Seller Central, Shopify, WooCommerce, or other e-commerce platforms. Excellent negotiation, communication, and relationship-building skills. Analytical mindset with proficiency in Google Analytics, Excel, and CRM tools. Self-motivated, target-driven, and adaptable to fast-paced environments. Preferred (Bonus Skills): Experience in marketplace management (Amazon FBA, Flipkart, eBay, etc.). Knowledge of PPC advertising, SEO, and social media marketing. Familiarity with dropshipping, affiliate marketing, or wholesale e-commerce. Benefits: Competitive salary + performance-based incentives. Flexible work options. Career growth opportunities in a rapidly expanding e-commerce business.

We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software

Social Media & Website Manager Location: Greenford, Greater London, UK Salary: Negotiable Job Type: Full-time / Part-time About Us: Designers Collection UK is a rapidly expanding company in the fragrance and beauty industry. We are looking for a Social Media & Website Manager to handle our digital presence, including TikTok Shop, our WooCommerce website (Marcolinia), LinkedIn, and Instagram. Role & Responsibilities: Manage and optimize TikTok Shop and WooCommerce website (Marcolinia) Create and schedule engaging content for LinkedIn & Instagram Develop and execute marketing campaigns to drive traffic and engagement Monitor analytics and adjust strategies for performance improvement Work with designers and content creators to enhance brand presence Requirements: Previous experience in social media management and e-commerce is highly valuable Strong understanding of WooCommerce, TikTok Shop, and digital marketing Creative mindset with excellent communication skills Ability to work in a fast-moving startup environment Why Join Us? Work in an exciting, growing company Get hands-on experience in e-commerce and brand marketing A chance to bring creative ideas to life

Job Description – • Applicant shall be responsible to optimize business processes and drive efficiency across our retail and online sales operations. • They will play a vital role in ensuring smooth day-to-day business operations, supporting sales teams, and improving overall efficiency. • Monitor sales performance and provide data-driven insights to improve sales strategies and work closely with store managers and e-commerce teams to enhance customer experience. • Identify operational inefficiencies and recommend process improvements and Act as a bridge between sales, operations, finance, and marketing teams. • Ensure compliance with industry regulations, company policies, and data protection laws.

Location: Greenford, Greater London, UK Salary: Negotiable Job Type: Full-time / Part-time About Us: Designers Collection UK is a fast-growing company in the fragrance and beauty industry, specializing in premium and luxury products. As we expand, we are looking for a dynamic and motivated E-commerce Manager / Assistant to oversee our online sales channels, including eBay, Amazon, and other marketplace platforms. Role & Responsibilities: Manage and optimize listings on eBay, Amazon, and other platforms Handle ads/promotions to maximize sales Monitor customer inquiries, reviews, and feedback Analyze sales trends and implement growth strategies Ensure orders are processed smoothly and efficiently Requirements: Previous experience with e-commerce platforms is highly valuable Strong understanding of online sales, digital marketing, and analytics Ability to work in a fast-paced environment Proficiency in Excel, data analysis, and marketplace tools is a plus Proficiency in inventory management system like Storefeeder is a plus Why Join Us? Be part of a fast-growing company with exciting opportunities Work in a supportive and entrepreneurial environment Gain hands-on experience in managing online sales

Manager, Assistant Manager or Sales Assistant Required for our two jewellery stores in Norwich city centre. We are family owned businesses with a small and friendly team. Salary - £25,000-£35,000 (dependant on experience) Pension Plan Yearly Bonus Staff Discounts The successful candidate must have jewellery experience and a very good knowledge of running e-commerce websites. A good understanding of social media will also be helpful. Scrap gold buying experience is valued too.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.