Customer experience manager jobs in United Kingdom

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

We are looking for a passionate shop assistant / supervisor to join our family run business, with high sales skills ,who takes pride in promoting Italian food and able to drive sales with amazing customer service. full time position with weekend availability. the shop assistant/ supervisor is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the deli , rotisserie and morning prep with following all health and safety procedures and cleaning. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.

We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Meals - Company pension scheme - Team events

Company Profile: Finclass Ltd is a family-run, independent catering butcher located in the heart of Central London. Since 1995, we have proudly supplied premium-quality meats to some of London’s most prestigious restaurants, top hotels, and clubs. Renowned for exceptional service and a dedication to sourcing the finest products, we’ve built strong, lasting relationships with some of the city’s top chefs. We are currently looking for a reliable and experienced delivery driver to join our team and uphold our reputation for excellence. Job Description: We are seeking a dependable, customer-focused delivery driver to transport meat orders to our esteemed clients across Central London and surrounding areas. The ideal candidate will have a strong work ethic, excellent driving skills, and a commitment to timely, professional service. Location: Our premises are based just south of Westminster Bridge, in Lambeth, SE1. Salary: Competitive, dependent on experience. Key Responsibilities: - Safely operate a company vehicle to deliver meat to catering clients in and around Central London. - Plan and follow the most efficient delivery routes. - Load and unload products with care to ensure quality is maintained. - Maintain accurate records of deliveries and customer interactions. - Communicate effectively with clients and team members to ensure a smooth delivery experience. - Collaborate with other drivers to ensure all customer orders are delivered on time. Requirements: - A clean, valid UK driving licence and excellent driving skills. - At least 2 years of experience in a similar role (preferred). - The ability to park the company-assigned van at home (for business use only). - A strong work ethic with a positive, can-do attitude. - Good time management and organizational skills. - Excellent communication and customer service abilities. - A presentable appearance and professional demeanour. - The physical ability to handle heavy lifting (loading/unloading goods). - A good command of English. - The right to work in the UK. - Immediate availability. Vehicle Maintenance: Drivers are responsible for ensuring the company van is kept clean, presentable, and in good working condition through regular maintenance checks. Working Hours: This is a full-time, permanent role requiring a minimum of 50 hours per week: Monday – Friday: 5:00 AM – 2:00 PM Saturday: 6:00 AM – 11:00 AM Flexibility may be required during busier times of the year. What we offer: - Holidays: 4 weeks annual leave plus bank holidays. - Bonus : Discretionary annual bonus. - Discounts: Staff discounts on premium-quality meat. - Pension : Company pension scheme. - Environment: A supportive and collaborative team culture. How to Apply: If you’re a reliable and hardworking driver ready to join a dynamic team, we’d love to hear from you! Finclass Ltd is an equal opportunity employer, committed to creating an inclusive environment for all employees.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/35 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position:** Kitchen Manager** We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. ** Key Responsibilities:** Train and lead kitchen team. Ensure stock levels maintained managing cost of goods Inventory management by ordering correct stock Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in the kitchen Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. ** Benefits**: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Job Types: Full-time, Permanent Pay: £30,000.00 Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday from 08:00am to 4:00pm Weekend availability Work Location: In person

**We’re hiring Event Waiters/Hosts/Baristas** to support corporate events (In London and key European hubs), for some of the most groundbreaking startups in hardware and software innovation. This role is perfect for individuals looking for a** flexible schedule** (you only work the shifts you accept), and are eager to gain exposure to cutting-edge advancements in the **tech industry.** With the potential to transition into an Event Planning Internship, this opportunity offers valuable insight into the rapidly evolving deep-tech and startup ecosystem. Key Responsibilities: - As part of the hospitality team, welcome and assist guests at exclusive corporate lunches and after-work events. - Provide professional food and beverage service while maintaining event flow. - Collaborate with the event team to ensure seamless execution. - Assist with event logistics such as setup, guest management, and post-event wrap-up. What We’re Looking For: - Strong communication and interpersonal skills. Fluent English. - Professional and proactive approach with the ability to multitask. - Flexibility to work evenings and weekends as needed. - Prior hospitality or customer-facing experience is a plus but not required. - Prior scientific background and/or interest in deep-tech. Why Join Us? - Be part of exciting tech-focused events, gaining insight into the latest innovations. - Develop valuable transferable skills in event management and client interaction. - Potential to transition into an event planning within the deep-tech sector. - Flexible working hours that fit around your schedule. - A great opportunity to network with leading tech startups and industry pioneers. Job Types: Temporary, Freelance, Zero hours contract Expected hours: No less than 10 per week Locations: Central, West London and European Cigty Hubs (If you're based in Europe).

Description Manages the day-to-day operations of STAKEHAUS sites across the South-East, ensuring smooth running and exceptional performance at every location. Oversees all aspects of the business by fostering a culture of pride, coaching and supporting the team, and motivating employees to consistently deliver top-quality food to our customers. This role will be target driven as we take the exciting leap to becoming a multi-city company! Salary/Benefits: 40k pro rata Contract type: Permanent Hours: Part Time Hours per week: 30 Start date: Near or around the 10th of Feb ABOUT US STAKEHAUS is the go-to brand for steak lovers who crave top-tier quality without the wait. Think quick, easy, and ridiculously good. With two buzzing locations in London and a hot new spot opening in Brighton, we’re flipping the script on how steak is served. No cookie-cutter vibes here—each of our sites is as unique as the city it’s in, and that’s what makes working with us anything but boring. We may be a small team, but we’ve got big energy and even bigger plans. By mid-2026, we’re set to roll out 1-2 fresh new sites, all centred around our signature quick-serve style. Sustainability? It’s not just a buzzword for us—it’s a priority. We’re on a mission to prove that eating beef doesn’t have to be bad news. Our menu keeps it simple and iconic because sometimes, less really is more. It’s all about bold flavours, quality you can taste, and a vibe that makes people come back for more. WHAT’S IN IT FOR YOU AS AN OPERATIONS MANAGER? Free food when at work and 50% off all our sites at any other time. Grow with an exciting brand with some big plans. Wagestream platform Staff parties Achievable bonus scheme paid monthly ABOUT THE ROLE We are on the lookout for a hands-on Operations Manager with experience who can help bring structure to our growing brand. This will be a part time role for the moment but all being well it could expand into full time hours. A Day in the Life of an Operations Manager: Site Visits & Communication: Conduct weekly personal visits to all three sites: Camden, Covent Garden, and Brighton. Maintain daily communication with all sites through one-on-one check-ins and weekly calls with site leaders to review performance and results. Financial & Operational Oversight: Take full accountability for the financial and operational performance of all sites, ensuring budgets and KPIs are consistently met. Team Leadership & Collaboration: Work closely with GMs and Team Leaders to oversee daily operations, ensuring smooth service and a great start to each day. Partner with the founder/owner daily to align on strategy and execution. Menu Development & Launches: Collaborate on the development and rollout of new menus, providing input on content and delivery to ensure successful launches. Work to develop potential brand partnerships/collaborations. Cost Management & Profitability: Manage inventory and costs within established KPI targets, tracking daily to achieve monthly goals (utilising Marketman). Maximize kitchen profitability by managing labour and food costs effectively while maintaining quality standards. Customer Service Excellence: Lead by example to set high standards of customer service, creating a welcoming and engaging environment for both customers and staff. Hiring & Team Development: Oversee hiring processes and support the growth of leadership and team members through coaching, regular check-ins, and team meetings. Workplace Culture: Foster a positive, productive work environment across all departments, building strong relationships with Managers to ensure effective succession planning. Plan work drinks + social events Sales & Performance Management: Set and communicate daily and weekly sales goals, motivating teams to consistently exceed targets. Celebrate and recognize exceptional sales achievements within the team. ·       Compliance Ensure full compliance with health and safety regulations across all sites. o   Staying up to date on documentation + employee certificates Who you are: ·       Proven Experience: At least three years of hospitality management experience, ideally with multi-site oversight. ·       Analytical Excellence: A data-driven thinker with a track record of achieving KPIs and driving sales. ·       Hands-On Attitude: Ready to roll up your sleeves and lead by example when needed. ·       Adaptability: Skilled at balancing long-term strategic goals with swift tactical decision-making. ·       Inspiring Leadership: A natural leader who excels at team management, nurturing talent, and fostering career growth and satisfaction. ·       Strong Communication: Capable of embedding and championing the STAKEHAUS DNA while ensuring operational excellence. ·       Start-Up Mindset: Thrives in the fast-paced, dynamic environment of a growing business. ·       Passionate About Steak: A genuine love for what we do—because at STAKEHAUS, good beef is at the heart of it all! INTERESTED? If you’re an experienced Operations Manager, with passion and drive, apply to be a part of our growing team!

Job Description: General Manager – Neighbourhood Pub, Crouch End We're a friendly, local pub in Crouch End, known for a relaxed atmosphere, quality drinks, and weekend DJs. We're looking for an experienced General Manager to run the place. What you'll be doing: Keeping things running smoothly day-to-day. Working with our food partner to make sure the food is top-notch. Keeping the place clean, safe, and maintaining all health + safety regulations. Hiring, training, and managing staff. Creating staff schedules. Keeping track of stock, ordering supplies, and negotiating with suppliers. Managing budgets and reporting on how things are going. Building relationships with customers and the community. Making sure customers have a great experience. Contributing to socials Who you are: You have experience as a General Manager or Assistant Manager in a pub, bar, or hospitality venue. You're a great leader and can manage a team. You're organised and pay attention to detail. You're friendly and community-focused. You're a problem-solver and can handle a fast-paced environment. You're flexible to work evenings, weekends, and public holidays. Benefits: Competitive salary + bonus Opportunities to grow and develop The chance to run a popular spot in a lively neighbourhood

Job Description - Assist in Project Planning and Collaborate with the pre construction team to support project planning, ensuring timelines and milestones are met. - Stay informed about building codes and regulations, ensuring that projects align with all necessary standards and requirements. - Performs calculations and collects, records and interprets data. Facilitate effective communication between various teams, ensuring that information flows smoothly and accurately. - Sets out construction site, supervises excavations and marks out position of building work to be undertaken. - Work closely with architects, engineers, and other professionals to support the overall success of housebuilding projects. - Estimates timescales for project delivery. Qualifications & Skills required - Either recently achieved or working towards a relevant professional qualification in either Degree, HNC/HND, NVQ Level 5 standard (relevant courses such as architecture/construction management/Engineering/technical apply). - Passionate about housebuilding, construction, and customer satisfaction. - Relevant experience in housebuilding is beneficial. - Experience of assisting with coordinating and managing a team on a project/range of projects (beneficial). - Ability to prioritise, negotiate, motivate, and communicate in order to ensure that the required objectives are met. - Skills including, good time management, organised, numerate, participate in meetings, works well to deadlines, accuracy in all areas. - Awareness and basic experience and understanding of planning, financial and legal processes.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Purpose of the Job: As a Team Member, your role is all about creating delightful moments for our customers. We want to hear from candidates who ooze passion, love to cook, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Greenwich. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul. What you will do at Pasta Evangelists: - Prepare & plate our fresh pasta dishes (and other edible delights) to our high standards that will delight customers. - Prepare orders for dine-in and delivery swiftly and accurately, ensuring a smooth and enjoyable experience for every guest. - Be a team player and bring positivity and warmth to the kitchen and wider store environment & colleagues you work with. - Welcome each customer with genuine warmth and enthusiasm. - Help customers explore our menu, offering personalised recommendations and answering any questions with passion. - Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs. - Follow our treasured recipes and techniques to ensure every dish meets our high standards. - Keep your workspace clean, organised, and buzzing with energy. - Keep an eye on our ingredient supplies and let the assistant store manager know if we’re running low on anything essential. - Make sure the dining area is always inviting and immaculate. - Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment. - Follow all health and safety guidelines to keep both customers and colleagues safe. - Pitch in with cleaning tasks when needed. - Work closely with your teammates to ensure everything runs smoothly. - Take part in team meetings and training sessions, bringing your ideas and enthusiasm. - Support your colleagues, especially during busy times, and be willing to take on additional tasks as required. Who you are: - Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters. - Enthusiasm for learning about our menu and sharing that knowledge with customers. - Excellent communication and people skills. - Ability to thrive in a fast-paced environment and juggle multiple tasks with grace. - A positive attitude, reliability, and a strong sense of teamwork. - Flexibility to work various shifts, including evenings, weekends, and holidays. - Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for. - … If you dream in pasta shapes, you're in the right place. What we can offer: - £12 per hour - Service Charge - Join a dynamic, fast-moving & diverse team - Regular team socials and pasta tastings - Free Pasta Evangelists products - Referral bonus Scheme - Cycle to work scheme - Development Opportunities - you can grow inside the business.

Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty

There’s nothing to say you can’t have pancakes all day! Where The Pancakes Are is an all-day, award-winning, London-based, pancake restaurant bringing people together around tables since 2015. Everything, including our batter, is made in-house with honest and fresh ingredients and a huge amount of TLC; and we take the same amount of TLC with our teams! We support and take care of our teams through a genuine commitment to work-life balance, a culture of positivity and development, and rewarding well. The Role We are on the lookout for a Head Chef to join the management team in our Fitzrovia restaurant. Head Chefs report to our General Managers but act as partners in running the restaurant. They are critical to ultimate pancake enjoyment for our customers! The Offer We are delighted to be able to offer the following to the successful candidate: A salary of up to £37,250 plus a share of excess tronc Uncapped share of service charge Performance-related bonus of up to £6000 per year Enhanced sick pay* Enhanced parental leaves* Delicious staff meals on shift and a fab discount for when you aren’t Focus on your learning and development The Ideal Candidate Restaurant kitchen experience is preferred but we are open to experience from other types of kitchens. Management experience is essential (as is a love of pancakes!) . You confidently and proudly take accountability for your kitchen and everyone in it You are fanatical about food safety and know how to make sure it lives and breathes in your kitchen You are obsessive about food quality, and inspire others to be the same You are a confident coach and give effective feedback to your team, that drives your all-round kitchen performance You have proven success of driving the financial performance of a kitchen forward in the right way. Please note that right to work in the UK is essential as are unable to support visas at this time. *T&Cs apply

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).

We’re on the lookout for a top-tier Assistant Manager to join the Northcote Saviour team. If you’ve got the graft, the chat, and the skills to keep the good vibes rolling, this is your chance to shine. What You’ll Do: • Back the General Manager in running the show like a boss. • Lead the team with energy and direction – no passengers here! • Keep the customers buzzing, making every experience one to remember. • Handle the ops: stock, bookings, and making sure the place looking its best. • Be the glue between front and back of house, keeping everything smooth and seamless. What We’re Looking For: • You’re a people person – staff and customers love you. • Solid experience in hospitality or management. • Quick thinker, good under pressure, and always ahead of the game. • Keen eye for detail – nothing escapes you. • Passion for service and keeping the atmosphere 10/10. What You’ll Get: • Competitive pay and perks to match. • Supportive team who have your back. • Room to grow – we want you to smash it here and beyond. • A buzzing work environment where no two days are the same.

The Breakfast Manager is responsible for overseeing the breakfast shift, managing staff, ensuring a high standard of food and service, and maintaining a clean and welcoming environment for guests. They are also responsible for inventory control, scheduling, and addressing guest needs or complaints promptly. Key Responsibilities: 1. Operational Management 2. Team Supervision 3. Guest Experience 4. Administrative Duties 5. Compliance Qualifications: Proven experience in food service management or a related role (preferably breakfast service). Knowledge of food preparation and health safety regulations. Strong leadership and communication skills. Ability to work early mornings and weekends. Problem-solving and multitasking abilities. Customer-service oriented mindset.

Are you an experienced leader with a passion for delivering exceptional customer service and driving retail success? We are looking for a dedicated and dynamic Retail Manager to join our team! This is a fantastic opportunity for a motivated professional to oversee all aspects of store operations, lead a talented team, and ensure our customers have an outstanding shopping experience. Key Responsibilities: As a Retail Manager, you will: Team Leadership: Recruit, train, and develop staff to maintain a high-performing team. Assign tasks, monitor progress, and provide regular feedback on staff performance. Foster a positive work environment that encourages collaboration and growth. Customer Service Excellence: Liaise with staff to provide up-to-date information on merchandise and special promotions to customers. Ensure customer complaints and queries regarding sales and services are resolved promptly and effectively. Stock Management: Ensure adequate reserves of merchandise are maintained and oversee efficient stock management. Examine the quality of merchandise to meet customer expectations. Financial Oversight: Oversee the maintenance of financial and operational records. Authorise payments for supplies, decide on pricing strategies, discounts, and credit terms. Store Presentation & Security: Ensure effective use of advertising and display facilities to maximise sales. Oversee security arrangements to protect the premises and its assets. Experience not sessional however will be preferred. Education minimum GSCS