Customer experience manager jobs in United Kingdom

Customer Services Manager will be making sure our customers have the best experience possible every time they interact with us. They will be working alone or may asked to lead a small team, helping them handle customer inquiries, bookings, and any issues that might come up, They will set the procedure for how we interact with customers, from the first phone call to follow-up after a taking order. and deliver food in proper way. They will look at customer feedback and data to see how we are doing and figure out ways we can do even better. If there is a problem that needs attention, you will work on it to make sure its resolved quickly and fairly. They will also work with other parts of the business, like the menu selection and promotion offer for festival season, and sales teams, to make sure everyones on the same page and our customers get what they need, when they need it. They should be well organized and good communicator.

**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. Shift starts from weekday 6pm- 2am Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience

Join our Bar Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our bar team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!

Overview: We are seeking a dedicated and customer-focused Shopkeeper to join our retail convenience store team. The ideal candidate will ensure smooth daily operations, maintain a welcoming environment, and provide excellent service to customers. This role involves a mix of sales, inventory management, staff training, and customer interaction. Key responsibilities: As a Shopkeeper, you will oversee daily sales and ensure shelves are restocked promptly to meet customer demand. Maintaining a clean, organized, and safe environment is a core part of the role, and you’ll be expected to follow and implement safety protocols to keep the store hazard-free for both customers and employees. In addition, you will manage and train store staff, fostering a positive and productive team culture. You’ll also take charge of planning and implementing promotional campaigns for new products and special offers to enhance customer interest and drive sales. About you The ideal candidate will have strong organizational skills, the ability to multi-task effectively, and a customer-first mindset. Excellent interpersonal and problem-solving abilities are essential, along with a proactive approach to addressing challenges. While previous experience in retail or customer service is preferred, we value enthusiasm and a willingness to learn just as highly. Work Environment: This position requires availability during peak hours, including evenings, weekends, and holidays. Candidates should be prepared to engage in physical tasks such as restocking shelves and light cleaning duties. Why Join Us? As a Shopkeeper, you’ll be part of a vibrant, fast-paced work environment where your contributions make a real difference. We offer opportunities for growth, hands-on experience, and the chance to be part of a encouraging and dedicated team.

Join our Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our team member you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us! Responsibilities: - Manage and maintain the cleanliness of the restrooms throughout the shift - Cache Cache - Monitor and restock restroom supplies such as toilet paper, soap, and paper towels - Clean and sanitize restroom fixtures, including toilets, sinks, mirrors, and floors - Empty trash receptacles and replace garbage bags as needed - Respond promptly to guest requests or concerns regarding restroom cleanliness - Maintain a professional and courteous demeanor while interacting with guests

Wine Horizons Limited serves as the direct import and distribution arm of an acclaimed Italian winery, renowned for its premium Prosecco and sparkling wines. Each bottle is a testament to the artistry and authenticity of Italy’s winemaking heritage, crafted with passion and precision. What sets Wine Horizons apart is a bold approach to distribution eliminating intermediaries to deliver unparalleled quality at unmatched prices. Restaurants and major retailers gain direct access to exceptional wines, while clients experience a seamless blend of tradition and modern innovation. The mission is clear: to revolutionize wine distribution, forge meaningful connections, and deliver not just products, but an experience that celebrates excellence. Your Role: Wine Portfolio Partner This is not just a sales role; it’s an opportunity to represent a legacy. As a Wine Portfolio Partner, you will be the driving force behind expanding our market presence, creating lasting relationships, and delivering outstanding results. What You’ll Do - Proactively Seek Clients: Identify and reach out to potential customers, including restaurants, retailers, and GDO. - Engage and Connect: Contact clients to introduce our premium Prosecco and sparkling wine portfolio, arranging in-person meetings to showcase our products. - On-Site Visits: Visit stores, restaurants, and key accounts to present, discuss, and sell our wines directly. - Own the Sales Process: Manage the entire sales cycle independently—from prospecting and presenting to closing deals and following up for reorders. - Build Lasting Partnerships: Develop strong relationships with clients, ensuring their needs are met and becoming their trusted wine advisor. - Track and Grow: Leverage advanced tools to manage client portfolios, track progress, and expand your sales territory. Your Path to Success 1. Trial Period (3 Months) Goal: Achieve £8K/month in revenue (approximately 3 pallets). - Compensation During Trial:15% commission per pallet sold (1 pallet = 480 bottles, minimum value £2,640). - £100 bonus for every 2 pallets sold. You’ll receive in-depth training to familiarize yourself with our products, refine your sales techniques, and master client acquisition strategies. Meet your target, and you’ll secure a full-time contract. 2. Full-Time Contract Your Rewards - Base Salary: £1,500/month. - Expense Reimbursement: £50/month. - Progressive Commissions:Up to £10K/month: Base salary and reimbursement only (£1,550/month). £10K–£20K/month: 12% commission on revenue above £10K + £150 bonus. £20K–£30K/month: 15% commission on revenue above £20K + £250 bonus. Over £30K/month: 20% commission on revenue above £30K + £500 bonus. - Earnings Examples £10K/month: £1,550. £20K/month: £2,900. £30K/month: £4,500. £40K/month: £6,750. Why You’ll Thrive with Us - Work with Excellence: Represent a top-tier winery producing wines that clients trust and love. - Autonomy and Impact: Take ownership of your territory and sales, knowing your efforts directly shape your success. - Grow Your Career: Access ongoing training, support, and the opportunity to grow within a company dedicated to your development. - Competitive Rewards: Enjoy a commission structure and bonuses designed to reflect your hard work and results. - Be Proud of Your Role: You’re not just selling wine—you’re building partnerships and representing a tradition of excellence. What We’re Looking For - Self-Starter: Someone who is proactive in identifying and pursuing opportunities. - Relationship Builder: A natural communicator who thrives on creating connections and fostering trust. - Sales-Driven: Confident in managing the entire sales process independently, from cold calls to closing deals. - Passionate About Wine: A genuine interest in and knowledge of wine will set you apart. - Ambitious and Reliable: Ready to meet targets and contribute to the company’s growth.

We are looking for two Restaurant Managers to co-lead operations, ensuring smooth day-to-day management while fostering a positive, collaborative work environment. Darjeeling Express is not just a Michelin-listed restaurant; it is a movement rooted in social impact, community and the power of food to transform lives. The heart of Darjeeling Express lies in its all-women kitchen team, many of whom had no prior professional cooking experience but brought with them the rich culinary heritage of their homelands. We believe strong leadership transcends industry experience. We are looking for applicants who have experience managing teams of ten or more, are passionate about inclusive leadership and are detail oriented. Hospitality experience is not essential. We are open to candidates from all industries who demonstrate the right leadership skills. About the role Working in partnership with another manager, you will be responsible for: - Overseeing restaurant operations and ensuring an excellent customer experience. - Supporting and managing a diverse team, fostering an inclusive and collaborative culture and being a team player. - Streamlining and optimising processes to enhance efficiency. - Managing supplier and vendor relationships. - Understanding and translating financial information to guide decision-making. What we are looking for We are seeking leaders who bring the following skills and qualifications: - Proven management experience (3-5 years) of teams of ten or more in any industry. - A passion for inclusive leadership and building strong teams. - Good organisation, timekeeping and communication skills. - Basic proficiency in Excel. - A self-starter mindset with strong attention to detail, particularly around regulatory requirements. - An ability to read and understand financial information. - Proven experience in developing a customer-centric culture. What We Offer - A total compensation package of £35,000–£50,000 per year, including tronc (dependent on experience). - A flexible work environment, with job share options available. - We encourage applications from parents, carers, or anyone who requires a flexible arrangement. - The opportunity to make a meaningful impact in an environment that values food justice, equal opportunity, and collaboration. Additional Information - This is a full-time, permanent position, ideally starting as soon as possible. - Applicants must have the right to work in the UK.

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

Duty Manager – Oystercatcher Greenwich Salary: £13 per hour plus tronc Location: Oystercatcher, Greenwich full time PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE Join our new and exciting concept at Oystercatcher Greenwich! Set in a stunning riverside location with great views, we’re looking for an enthusiastic and driven Duty Manager to join our team and help us create unforgettable experiences for our guests. About Us Oystercatcher Greenwich is more than just a venue; it’s a vibrant destination combining exceptional hospitality with an innovative approach to dining. With a prime location and a passionate team, we are committed to delivering excellence in every detail. The Role As Duty Manager, you will play a key role in the day-to-day running of the venue, ensuring smooth operations, exceptional customer service, and team motivation. Reporting to the General Manager, you will lead by example and act as a role model for the team. Key Responsibilities • Oversee daily operations, ensuring a seamless guest experience. • Manage and motivate the team, fostering a positive and supportive work environment. • Handle customer inquiries and resolve any issues efficiently. • Ensure all health, safety, and hygiene standards are maintained. • Assist with staff training and development. • Monitor stock levels and liaise with suppliers as needed. • Support management with administrative tasks and reporting. About You We’re looking for a proactive and enthusiastic individual who thrives in a fast-paced environment. You’ll have: • Previous experience in a supervisory or managerial role within hospitality or a similar environment. • Strong leadership and communication skills. • A customer-focused mindset with a passion for delivering exceptional service. • The ability to remain calm under pressure and solve problems effectively. • A positive attitude and a willingness to get stuck in. What We Offer • Competitive hourly rate of £13 per hour. • The opportunity to be part of a brand-new concept in a unique location. • Training and development opportunities to help you grow in your career. • A supportive and dynamic team environment. How to Apply If you’re excited about this opportunity and ready to take on a key role in our team, we’d love to hear from you! Apply today to join Oystercatcher Greenwich and help us bring our exciting new concept to life.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

We are looking to hire an established Senior Pizza Chef for this great brand in our Clapham Common location. Please do not apply if you have not had good experience in making pizza as your application will be rejected. On target earnings for this role are over £15.75 - £19.75 per hour! Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food and willingness to learn · Have a basic level of conversational English (and ability to learn essential English for safety training) · Demonstrate a good working knowledge of food and cooking techniques · Show you can learn quickly and make our pizza perfectly in a short period of time · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the kitchen is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties - English language prefered Greek and Albania language mos of the clients we deal with Greet and welcome visitors in a warm and professional manner. Answer incoming phone calls, directing them to the appropriate personnel while maintaining excellent phone etiquette. Manage the reception area, ensuring it is tidy and presentable at all times. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle clerical duties such as filing, photocopying, and scanning documents. Assist with administrative tasks using Google Suite and QuickBooks as needed. Schedule appointments and manage calendars for staff members. Respond to emails and other correspondence in a timely manner. Support other departments with various office tasks as required. Qualifications Proven experience in a receptionist or administrative role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in using computerised systems, including Google Suite and QuickBooks. Excellent verbal and written communication skills. Demonstrated ability to maintain confidentiality and handle sensitive information. Strong attention to detail with a focus on accuracy in data entry. Ability to work independently as well as part of a team in a busy office environment. Familiarity with clerical duties and office procedures is advantageous. We look forward to welcoming an enthusiastic Receptionist who is committed to providing outstanding service while supporting our team’s administrative needs. Job Type: Full-time Pay: £22,906.00-£23,985.00 per year Additional pay: Performance bonus Benefits: Free parking Language training provided Flexible language requirement: English not required Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Administrative experience: 1 year (required) Language: English,Greek,Albania (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 29/01/2025 Reference ID: 01022025/1 Expected start date: 01/02/2025

Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leyton, Wanstead, South Woodford and surrounding. We are looking for individuals who would be available Monday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.

We are a friendly neighbourhood cocktail bar in the heart of Brockley. Open 5 evenings a week, we are looking for a Supervisor to join our team working 30 hours per week. We are a small, skilled team with a passion for great drinks & hospitality. We have an extensive back bar, exciting cocktail list and great customers. We host DJ nights as well as open decks once a month. Some Supervisor experience as well as mixology experience is a must for the role. We look forward to meeting you!

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

We are seeking a motivated and enthusiastic Trainee Sales Negotiator to join our growing team. This position is ideal for individuals with some experience or those looking to start a career in real estate. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team environment. Basic understanding of property sales is a plus, but not required. A valid UK driving license is preferred. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.

PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.

- Experience working in a busy venue. - Excellent communication skills. - Managing experience. - Extensive knowledge and experience in cocktail making and bar workflow are essential. - Strong, customer focused interpersonal skills and a great team player. - Deep love for the night and bar industries.

Are you a dynamic and ambitious individual with a passion for engaging with people and promoting exceptional products and services? Precision Marketing is seeking a motivated Field Sales Representative to join our vibrant team. As a part of our company, you will embark on an exciting journey to enhance our brand's presence, interact with diverse audiences, and explore new horizons. Customer Engagement and Relationship Building: - Connect with potential customers in various settings to showcase our products and services, focusing on their unique benefits and features. - Develop and nurture lasting relationships, ensuring customer satisfaction and loyalty. Product Knowledge and Sales Strategy: - Thoroughly understand our products and services to effectively communicate their value and advantages to potential customers. - Implement effective sales techniques and strategies to achieve individual and team sales targets. Team Collaboration: - Collaborate with fellow team members to share insights, strategies, and best practices for achieving sales goals. - Contribute to a positive and motivating team environment, fostering unity and encouraging success. Professional Development and Progression: - Embrace opportunities for personal and professional growth through continuous training and skill enhancement programs. - Demonstrate commitment and dedication to qualify for promotions and leadership positions within the organisation! Networking and Business Meetup Opportunities: - Engage in diverse trips to business events and networking gatherings across different countries as part of our marketing initiatives. - Meet various business owners, network, and participate in activities and conferences to gain valuable insights for progressing in the Business Management Programme. At Precision Marketing, we believe that passion, determination, and a strong work ethic are the driving forces behind a successful career. You don't need prior experience in the industry; instead, we are looking for individuals who are eager to learn and motivated to carve their path to success. The Business Management Programme is designed to help you grow, providing a platform to showcase your abilities and ambition. We encourage you to seize this opportunity to be a part of a dynamic team, where you can cultivate your skills and work towards ownership within our organisation. Take the first step towards a rewarding career with us at Precision Marketing and let's build a prosperous future together. Apply now and let your journey to success begin! .

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £13.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

职位描述: 中餐早餐助理厨师 | Job Description: Assistant Chef (Chinese Breakfast) 职位概述 | Position Overview: Glass Garden 现诚招一名热情且经验丰富的助理厨师，专注于制作正宗中式早餐。理想候选人将协助制作传统早餐菜品，如点心、粥类、中式煎饼、包子等。本岗位需要对中餐的热爱、注重细节以及在快节奏环境中的高效工作能力。 Glass Garden is seeking an enthusiastic and skilled Assistant Chef to join our team, specializing in preparing authentic Chinese breakfasts. The ideal candidate will assist in crafting traditional breakfast dishes such as dim sum, congee, Chinese pancakes, steamed buns, and more. This role requires a passion for Chinese cuisine, attention to detail, and the ability to thrive in a fast-paced environment. 工作地点 | Work Location: Glass Garden, SE1 0SW 工作时间 | Work Hours: 上午7:00 至 下午3:00 (全职) 7:00 AM to 3:00 PM (Full-time position) 主要职责 | Key Responsibilities: 1. 食品准备 | Food Preparation: • 协助准备各种中式早餐所需的食材，包括清洗、切菜、腌制和分量分配。 • 根据配方和操作规范，确保菜品的一致性和高质量。 • Assist in preparing ingredients for a variety of Chinese breakfast dishes, including washing, chopping, marinating, and portioning. • Follow recipes and established guidelines to maintain consistency and quality. 2. 烹饪与呈现 | Cooking and Presentation: • 制作多种中式早餐菜品，如点心、面条、粥类和油条，确保菜品及时并具有吸引力的摆盘。 • Cook a variety of breakfast dishes, such as dumplings, noodles, congee, and fried dough sticks, ensuring timely and appealing presentation. 3. 厨房支持 | Kitchen Support: • 保持厨房环境的清洁和整齐。 • 协助主厨进行早餐原材料库存管理，确保原材料充足。 • 确保食品安全和卫生标准的执行，符合相关规定。 • Maintain cleanliness and organization of the kitchen area. • Assist the Head Chef in managing breakfast inventory and ensuring ingredients are stocked. • Monitor and enforce food safety and hygiene standards in compliance with regulations. 4. 团队协作 | Team Collaboration: • 与主厨和厨房团队密切合作，确保厨房运作顺畅。 • 提供改进菜谱及研发新早餐品项的建议。 • Work closely with the Head Chef and kitchen team to ensure smooth kitchen operations. • Contribute ideas for improving recipes and creating new breakfast items. 5. 客户服务 | Customer Focus: • 通过高品质的食物和服务标准确保顾客满意度。 • 根据顾客反馈调整菜品制作工艺。 • Ensure customer satisfaction by maintaining high-quality food and service standards. • Adapt preparation techniques based on customer feedback when necessary. 岗位要求 | Requirements: • 有助理厨师或相关岗位的经验，最好熟悉中餐烹饪。 • 熟悉传统中式早餐的菜品及制作工艺。 • 能适应早班工作，并能在动态厨房环境中高效工作。 • 熟练操作中餐相关的厨房设备和工具。 • 良好的沟通和团队协作能力。 • 对高品质菜品和食品安全标准的承诺。 • Proven experience as a chef or assistant chef, ideally in Chinese cuisine. • Strong knowledge of traditional Chinese breakfast dishes and preparation techniques. • Ability to work early morning shifts and excel in a dynamic kitchen setting. • Familiarity with kitchen equipment and tools specific to Chinese cooking. • Excellent communication and teamwork skills. • Commitment to high food quality and safety standards. 优先条件 | Preferred Qualifications: • 烹饪相关认证或中餐培训背景。 • 有快节奏餐厅或餐饮服务环境的工作经验。 • 熟悉食品安全和卫生相关规定。 • Culinary certification or formal training in Chinese cuisine. • Experience in a high-paced restaurant or catering environment. • Knowledge of food safety and hygiene regulations. 福利待遇 | Benefits: • 根据经验提供具有竞争力的薪资。 • 提供职业发展和培训机会。 • 友好且支持的工作环境。 • Competitive salary based on experience. • Opportunities for professional development and growth. • Friendly and supportive work environment