Service administrator jobs in United Kingdom

Join us as a PostgreSQL SRE at Barclays where you'll effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations. In this role you will assume a key technical leadership role. You will shape the direction of our database administration, ensuring our technological approaches are innovative and aligned with the Bank’s business goals. To be successful as a PostgreSQL SRE, you should have: * Experience as a Database Administrator, with a focus on PostgreSQL and similar database technologies such as Oracle or MS-SQL. * A background in implementing and leading SRE practices across large organizations or complex teams. * Hands-on experience on Containers and Kubernetes * Experience with DevOps automation tools such as Code versioning (git), JIRA, Ansible, database CI/CD tools and their implementation. Some other highly valued skills may include: * Expertise with scripting languages (e.g. PowerShell, Python, Bash) for automation/migration tasks * Experience of working on Data migration tools and software’s * Expertise in system configuration management tools such as Chef, Ansible for database server configurations. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role can be based in our London, Knutsford or Glasgow locations. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities • Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning., • Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring., • Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience., • Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning., • Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations., • Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Investment

We are in search of a proficient and ambitious Accounts Payable Regional Manager to become a part of our energetic team at Aristocrat. Your responsibilities will include guiding the end-to-end Accounts Payable process for the EMEA region, maintaining exceptional operational efficiency and strict compliance standards. As a key team member, you will cooperate with different units and the offshore processing center to promote flawless performance and transparency. This opportunity allows you to join a globally recognized organization that values innovation and excellence. What You'll Do • Manage the end-to-end Accounts Payable procedure for the EMEA region, ensuring invoices are processed and payments made in a timely and compliant manner., • Identify, monitor, and resolve PO invoice integration errors, both integrated and non-integrated., • Collaborate with procurement, IT, and processing teams to decrease backlog associated with PO automation., • Manage intercompany settlements for EMEA entities., • Monitor performance using dashboards and critical metrics to ensure accountability and provide full access to backlog, exceptions, and regional AP performance for leadership., • Handle and resolve all customer concerns in EMEA, working with internal partners, vendors, and the global AP team to drive resolution and process improvement., • Coordinate payment scheduling and processing of vendor and rental invoices across EMEA countries., • Supervise critical and high-visibility payments, including regulatory or board-related transactions., • Support local payment logistics such as check or manual payment processes where applicable., • Perform monthly GRNI monitoring and reconciliation according to GL expectations., • Conduct reviews of AP aging, facilitating the resolution of long-standing items in collaboration with the business and processing teams., • Fulfill the role of regional Concur Administrator, handling user assistance, policy application, and critical issues., • Resolve ERP-Concur interface errors and ensure timely data flow for expense reporting., • Administer the corporate card program for EMEA users, including support, reconciliation, and policy compliance., • Manage and advance ServiceNow tickets connected to AP workflows and system issues., • Supervise regional travel and expense submissions, focusing on exception management and inquiry resolution., • Offer training and keep current SOPs for collaborators in EMEA alongside the distributed team., • Support statutory and regulatory requirements for each EMEA country, ensuring proper documentation and timely audit response., • Assist in regional audits by preparing documentation, performing reconciliations, and implementing remediation steps as needed., • Supervise vendor onboarding and approval requests in line with procurement and finance controls., • Act as the main AP contact for EMEA business partners, building strong relationships and ensuring clear communication., • Participate in global and regional projects aimed at improving processes, driving automation, and aligning AP practices across regions. What We're Looking For • Bachelor’s degree in Accounting, Finance, or a related field., • 5+ years of experience in Accounts Payable or Finance Operations, ideally in a multinational or shared services environment., • Solid understanding of EMEA regional finance practices, tax rules, and compliance regulations., • Hands-on experience with ERP systems (e.g., SAP, Oracle) and Concur., • Proficient in Excel and experienced with dashboards, metrics, and reporting tools., • Strong communication skills with an ability to collaborate across countries, cultures, and time zones. Preferred Attributes: • Demonstrated success in handling customer issues and process exceptions with composure and accountability., • Demonstrated experience working with offshore teams and shared service models., • Analytical problem solver with a proactive approach to resolving issues and driving continuous improvement. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations None Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a Volunteer Administrator you will support the delivery of a wide range of interventions for service users.

About the role As a Volunteer Receptionist and Administrator, you will provide a welcome presence for people coming into the service.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

IT Service Management Analyst - 12 Month FTC - London (Hybrid) A fantastic opportunity has arisen for an IT Service Management Analyst to join our London based law firm on a 12 month fixed term contract basis. • Experience in Problem Management and Incidents, • Provide reports for agreed KPIs and review these during the meeting, discuss Voice of the Customer feedback, discuss Any Other Business, and agree next steps where relevant., • Able to run weekly meetings to review proposed changes people want to implement within the firm., • Working in conjunction with the Service Desk Team Leader and IT Team Leaders in analysing historic data to identify underlying trends, • Responsible and accountable for the overall ownership of the Incident until resolution, • Chairing Major Incident Review meetings, • Review timeline of events, including 3rd party involvement / statements, agree potential and reported impact to Business, understand root cause or details around root cause investigation, • Managing Requests for Change, to ensure that these meet quality and conformance standards; co-ordinate IT staff and Customers to ensure accurate and appropriate risk assessments and communications during changes, • Chairing weekly CAB meetings, ensuring changes are appropriately risk managed, prioritised, and have no adverse effect on the business, • Train new members of Technology on ServiceNow processes as required for their role. E.g. Incident Management, Change Management., • Administrator of the ServiceNow Platform and all Modules, including developing the Self-Service Portal available to end users., • Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework., • Experience in dealing with third party suppliers, • Experience with ServiceNow administration and development IT Service Management Analyst - 12 Month FTC - London (Hybrid)

Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: • Acting as the go-to escalation point for complex issues, • Managing core client infrastructure and cloud environments, • Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rd Line IT Engineer - Key Responsibilities • Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity., • Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM., • Provide and present clients with centralized services reports and cybersecurity reviews., • Collaborate with the Project team on deployments, migrations, automations, and upgrades across on-premises and cloud environments., • Develop and document Standard Operating Procedures (SOPs) to assist the Service Desk with first-response troubleshooting., • Contribute to continual service improvement by reviewing recurring incidents and identifying training or process opportunities., • Mentor and provide technical guidance to Service Desk engineers., • Ensure that all systems and processes align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience • Proven experience in a 3rd Line / Senior Engineer role within an MSP environment, • Strong knowledge of Microsoft technologies, including Azure, 365, SharePoint, and Intune, • Excellent understanding of networking, firewalls, VPNs, and Windows Server environments, • Experience with RMM tools, security platforms, and endpoint management, • Familiarity with tools and platforms such as Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, Huntress, Datto, and Autotask, • Strong troubleshooting, analytical, and communication skills, • Ability to work independently and collaboratively across teams, • Experience with Cyber Essentials, Cyber Essentials Plus, and other frameworks such as NIST, ISO27001, • Commitment to producing clear documentation and knowledge sharing Desirable Certifications • Microsoft Certified: Azure Administrator / Solutions Expert, • CompTIA Security+, CISSP, or similar cybersecurity qualification, • ITIL Foundation, • Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join the Company • Join a technically strong, supportive, and collaborative team in central London, • Work across diverse clients, technologies, and industries, • Play a key role in strategic projects and continuous improvement initiatives, • Access ongoing training, certifications, and professional development opportunities, • Be part of a company that values reliability, security, and delivering excellent customer service

Salesforce Administrator Our client, a leading UK housing provider, is looking for a Salesforce Administrator to join their collaborative and values-driven Technology team. This is an opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Administrator, you'll be responsible for improving and enhancing the Salesforce platform. You'll provide support, administration, and configuration across their entire Salesforce environment, helping to deliver a secure and data-driven experience for colleagues and customers. Key Duties • Manage all aspects of user and licence administration, including activation/deactivation, roles, profiles, permissions, and public groups, • Take ownership of Salesforce support tickets, demonstrating both technical knowledge and strong customer service skills, • Work closely with Salesforce Business Analysts, Developers, and Architects to implement fixes and enhancements, • Use Salesforce configuration best practices (e.g. Workflow, Process Builder, fields, record types, custom settings, dashboards, and reports), • Manage data loading and transformation using Salesforce Data Loader, • Support training, communication, and adoption initiatives by helping to produce Salesforce-related documentation and materials, • Assist with starters/leavers processes, licensing, and costing to support the Salesforce Service Manager About You Our client is looking for someone who can bring: • Proven experience in Salesforce administration with Salesforce Service Cloud, Experience Cloud, and Marketing Cloud and configuration, • Strong knowledge of Salesforce user licenses, and security management, • Experience working with Salesforce Data Loader and handling large data volumes, • Experience building dashboards and reports, • Experience with Salesforce environment refresh and data back-ups, • Excellent communication and problem-solving skills, with a focus on customer service, • The ability to work with technical and non-technical stakeholders, • A proactive approach to continuous improvement and system optimisation At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Salesforce QA Engineer – Morden / Hybrid – £50,000 - £60,000 + benefits Yolk Recruitment are working with a leading global organisation that continues to grow and invest in its Salesforce capability. Known for its collaborative culture and commitment to continuous improvement, this is an excellent opportunity for a Salesforce QA Engineer to make a real impact within a forward-thinking technology team. We’re looking for someone who’s passionate about quality and experienced in ensuring Salesforce solutions meet the highest standards of reliability and performance. You’ll work closely with cross-functional teams to test, validate, and optimise Salesforce functionality, integrations, and custom developments. What you’ll be doing: • Collaborate with developers, business analysts, and project teams to understand requirements and define effective test strategies., • Perform thorough manual testing of Salesforce applications, identifying and documenting defects for resolution., • Develop and maintain automated test scripts to improve efficiency and test coverage., • Conduct regression testing to ensure new changes don’t impact existing functionality., • Evaluate the performance and scalability of Salesforce applications and recommend optimisations., • Coordinate and support User Acceptance Testing (UAT) with business stakeholders., • Track and manage defects using tools such as Jira, ensuring timely resolution and clear reporting., • Stay up to date with Salesforce releases and best practices to enhance testing processes., • Prepare and maintain comprehensive documentation of test plans, test cases, and results., • Set up and manage test environments, including Salesforce sandbox configurations. The skills you’ll need: • Minimum of 3 years’ experience in software testing, including at least 2 years focused on Salesforce QA., • Strong understanding of testing methodologies, tools, and processes., • Proven experience testing Salesforce applications such as Sales Cloud, Service Cloud, and custom solutions., • Ability to write clear and comprehensive test plans, test cases, and scripts., • Experience with defect tracking systems such as Jira or Bugzilla., • Excellent analytical and problem-solving skills with strong attention to detail., • Strong communication and collaboration skills, with the ability to work effectively in a team environment., • Ability to manage multiple priorities in a fast-paced, agile setting. Desirable: • Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder)., • Experience working in Agile/Scrum teams., • Familiarity with Apex, Visualforce, and Lightning Components., • Understanding of Salesforce integration tools and APIs (REST/SOAP). Company Benefits: • Enhanced Parental Leave, • Generous annual leave, • Healthcare Plan, • Annual Giving Day – an extra day to give back to yourself or your community, • Cycle-to-work Scheme, • Pension scheme with employer contributions, • Life Assurance – 3x base salary, • Rewards Programme – access to discounts and cashback, • LinkedIn Learning Licence for upskilling & development Ready to Apply? Please apply with your latest CV. Know someone who’d be great for this role? We offer a referral scheme—just get in touch! Note: We do our best to respond to every application, but due to volume, we can’t always guarantee it. If you haven’t heard back within 7 days, unfortunately, you haven’t been successful this time. Keep an eye on our site for new opportunities!

Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: • Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams., • Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution., • Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience., • Proactively manage device performance, patching, and security, minimizing risks and downtime for end users., • Provide expert guidance and training to users on MS 365 Teams features, best practices, and new technologies., • Design and implement desktop solutions tailored to business needs, with a user-centric approach., • Maintain up-to-date documentation for support processes, user guides, and system configurations., • Participate in IT projects, including deployments, upgrades, and service improvements, always advocating for the end user., • Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment., • Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills: • Committed to delivering the highest standard of end user support., • Excellent communicator, able to explain technical concepts to all levels of the business., • Proactive, adaptable, and eager to embrace new technologies., • Strong organizational skills and attention to detail., • Expert knowledge of Windows desktop operating systems and MS 365 Teams user support., • Deep experience with MS 365 desktop applications,, • Proven troubleshooting skills for desktop hardware, software, and network issues., • Experience with security best practices, patch management, and compliance., • Familiarity with virtualization, cloud platforms, and remote support tools., • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. Why Join Us? You'll be part of a dynamic, collaborative team that values innovation and service excellence. Your expertise will directly empower colleagues across the business, making a real impact every day.

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: • Act as the primary escalation point for complex IT and cybersecurity incidents., • Manage and secure core client infrastructure and cloud environments., • Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: • Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events., • Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation., • Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance., • Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus., • Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients., • Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design., • Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling., • Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management., • Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments., • Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: • Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments., • Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring., • In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures., • Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems., • Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements., • Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation., • Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations., • Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients., • Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources., • Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture., • Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: • Microsoft Certified: Azure Administrator / Solutions Expert, • CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification, • ITIL Foundation, • Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: • Be part of a technically strong, supportive and collaborative security-conscious team in central London., • Work across diverse clients, technologies and industries while strengthening cyber defense skills., • Play a key role in strategic security projects, incident response and continuous improvement initiatives., • Access ongoing training, certifications and professional development in cybersecurity., • Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration

ServiceNow Product Owner / Consultant Permanent Location: Home / London (Hybrid) Salary: £75,000 - £82,000 (+ excellent benefits including 29% pension contributions) We are looking to recruit a ServiceNow professional for a technology driven public sector organisation. The ServiceNow specialist will play a pivotal role in leading the introduction and ongoing development of a new ServiceNow platform as part of a major transformation programme. This is a hybrid role and you will be required to work on site in London approximately 2 days a week. The Role This position will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities • Act as Product Owner for the organisation's ServiceNow platform, overseeing technical configuration and development., • Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem., • Chair tooling and governance forums to prioritise enhancements and address issues., • Work closely with suppliers to manage incidents, upgrades, and platform performance., • Drive continuous improvement through workflow automation, reporting enhancements, and best practice adoption., • Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation., • Contribute to tooling strategy and future procurement decisions related to ServiceNow. Skills & Experience • Strong hands-on experience with the ServiceNow platform, particularly ITSM and ITOM modules (IRM/SPM desirable)., • Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment., • Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM)., • Ability to bridge business and technical teams, influencing suppliers and stakeholders., • Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) • ServiceNow Certified System Administrator (CSA), • ITIL Foundation, • ServiceNow Implementation Specialist certifications

IT Support & Systems Administrator Location: Central London (4 days a week in the office) Salary: £45,000 + Bonus A leading global investment management organisation is seeking a hands-on IT Support & Systems Administrator to join their London team. This role offers the opportunity to work in a dynamic, fast-paced environment supporting a global user base across Europe, the US, and APAC regions. You’ll be providing end-to-end IT support (1st–2nd line) and taking ownership of key systems administration tasks, ensuring smooth daily operations and a high-quality technology experience for all staff. Key Responsibilities • Provide 1st and 2nd line IT support and systems administration to users across multiple global offices., • Deliver a “white glove” support service to senior executives., • Manage and maintain the firm’s ticketing system, ensuring timely response and resolution of support requests., • Support desktop and infrastructure implementation projects, system upgrades, and regular maintenance., • Administer and maintain Office 365, Intune policies, and related MDM/endpoint management solutions., • Oversee onboarding/offboarding processes, including hardware setup, entitlement management, and asset tracking., • Manage video conferencing, communication systems, and collaboration tools (Teams, Zoom, Poly, Avaya)., • Support the firm’s information security framework, including monitoring alerts, responding to incidents, and ensuring compliance with internal policies., • Maintain documentation and knowledge base resources for IT processes and troubleshooting., • Occasionally travel to other office locations for on-site support when required. Ideal Background • 2+ years’ experience in IT support and systems administration., • Strong troubleshooting and problem-solving skills with the ability to work independently., • Experience in a professional or financial services environment is advantageous., • Familiarity with Office 365 administration, Citrix or VDI platforms, and Azure environments., • Strong communication skills and a proactive, service-oriented approach., • Degree in Computer Science or a related field preferred; relevant IT certifications are a plus. Personal Attributes • Bright, analytical thinker with excellent judgment and initiative., • Confident self-starter, able to work effectively in a fast-paced, non-hierarchical environment., • Professional, composed, and comfortable dealing with senior stakeholders., • Collaborative team player with strong attention to detail. If you are interested please email your CV to for immediate consideration

Job Title: Salesforce Administrator Location: London (Hybrid – 3 days per week in the office) Salary: £65,000–£75,000 + Benefits Type: Full-time, Permanent About Us Mason Frank have partnered with a rapidly growing SaaS business headquartered in London, backed by Series D funding and expanding globally. Their mission is to empower companies to scale smarter, faster, and with data-driven precision. As we continue our high-growth trajectory, we’re looking for a talented Salesforce Administrator to join the Go-To-Market (GTM) / Revenue Operations team and help us optimise, scale, and evolve our Salesforce ecosystem. The Role As our Salesforce Administrator, you’ll play a key role in maintaining, enhancing, and aligning Salesforce to the GTM and revenue processes. You’ll work closely with Sales, Marketing, Customer Success, and RevOps to ensure Salesforce is powering efficient, data-driven decision-making across the organisation. Key Responsibilities • Own day-to-day administration, configuration, and maintenance of Salesforce (user management, permissions, page layouts, automation, reports/dashboards, etc.), • Partner with GTM and Revenue Operations to optimise lead, opportunity, and account management workflows., • Implement and maintain integrations with other SaaS tools (e.g., HubSpot/Marketo, Outreach, Gong, CPQ, BI tools)., • Manage data hygiene, enrichment, and deduplication initiatives to ensure data accuracy and integrity., • Support the roll-out of new Salesforce features, enhancements, and best practices across teams., • Translate business requirements into scalable Salesforce solutions through automation, validation, and process improvements., • Work with stakeholders to provide reporting and insights that drive GTM performance and efficiency. About You • 2–4+ years’ experience as a Salesforce Administrator in a fast-paced SaaS or technology environment., • Proven experience working within or closely alongside GTM or Revenue Operations teams., • Strong understanding of Sales Cloud, Service Cloud, and integration best practices., • Comfortable building and optimising complex automation (Flows, Validation Rules, Process Builder)., • Excellent data management, analytical, and problem-solving skills., • Salesforce Administrator Certification (ADM-201) required; additional certifications (Advanced Admin, Platform App Builder) are a plus., • Strong communication skills and the ability to collaborate across teams in a hybrid environment. Why Join this Company • Competitive salary (£65,000–£75,000) + comprehensive benefits package., • Opportunity to shape the Salesforce ecosystem in a high-growth, data-driven SaaS business., • Collaborative, innovative culture with a focus on personal and professional development., • Hybrid work model (3 days per week in our London office).

Job Opportunity: Systems Assistant (SaaS & CRM) Contract Type: Permanent Location: London – On site fulltime Salary: £35,000 - £40,000 DOE We’re working with a London-based property firm that owns, develops, and manages a diverse portfolio of commercial and residential real estate across the city. Known for delivering architecturally distinctive spaces and modern workplace environments, they operate from prime central locations and support a wide range of tenants and business functions. As they continue to invest in scalable systems and operational excellence, they’re now looking for a proactive Systems Assistant to join their team. This is a hands-on role with real ownership—supporting business operations, enabling cross-functional teams, and ensuring data quality across integrated SaaS platforms like HubSpot. Ideal Experience • Strong knowledge of HubSpot CRM (Sales Hub, Marketing Hub, Service Hub), • Experience configuring pipelines, workflows, dashboards, and reports, • Understanding of business processes in sales, marketing, and customer success, • Familiarity with data management (CSV imports/exports, deduplication, compliance), • Basic technical understanding of integrations and APIs, • Excellent communication and training skills for working with non-technical users, • Bonus: HubSpot Administrator or Solutions Partner certification Day-to-Day Responsibilities • Configure and customise HubSpot to meet evolving business needs, • Manage user accounts, permissions, and security settings across SaaS platforms, • Collaborate with stakeholders to translate business requirements into system logic, • Support integrations with other tools and maintain system performance, • Ensure data integrity and compliance with GDPR/CCPA policies, • Document processes and provide training to internal teams, • Stay up to date with new features and recommend workflow improvements If you’re excited by the idea of enabling teams through smart systems and scalable tools, we’d love to hear from you. Interviews are already underway, and shortlisting is happening now

IT Systems Specialist – POS Up to £45,000 per annum + benefits West London – Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play a pivotal role in supporting food and beverage operations across matchday and non-matchday events, while also contributing to broader IT system administration and integration projects. Key Responsibilities • Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management., • Support day-to-day IT operations across business-critical systems., • Develop and maintain integrations using open APIs., • Collaborate with internal teams to ensure accurate menu content, pricing, and event packages., • Provide second-line support and training to end users., • Work with third-party suppliers for escalations and maintenance., • Assist with technology rollouts and infrastructure upgrades. About You • Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments., • Strong knowledge of Oracle Hospitality Simphony POS or similar POS platforms., • Understanding of system integrations and API management., • Excellent troubleshooting and communication skills. What we can offer you • 25 days of paid annual leave, plus additional days accrued with service., • Pension scheme with up to 7.5% employer match., • Free gym membership. If you’re ready to take ownership of a key system in a high-profile, fast-paced environment, we’d love to hear from you.

Location: Harley Street, London Are you passionate about providing compassionate, high-quality support to patients navigating their fertility journey? Join our dedicated team as a Patient Support Administrator and play a vital role in ensuring a smooth, personalised experience for every individual we care for. In this varied and rewarding role, you’ll work closely with our Patient Care Coordinators to deliver outstanding administrative and patient-facing support. From managing daily admin tasks to preparing patient files and assisting during critical stages of treatment, you’ll help ensure every touchpoint is handled with clarity, sensitivity, and precision. About: JD Healthcare is one of the UK’s leading private healthcare companies, within the fertility sector. Our three businesses (London Women’s Clinic, London Egg Bank and London Sperm Bank) have helped thousands of people start families over the years and we are committed to providing the highest standard of care to our patients. We are looking to continue to expand at a significant pace in the coming years and are seeking talented individuals who have the ability to be innovative and adapt. What you'll do: • Support and cover for Patient Care Coordinators during busy periods or absence, • Manage patient communications, post-consultation follow-ups, and key journey checkpoints, • Maintain accurate records, compliance, and documentation, • Liaise confidently with internal teams to ensure seamless patient care, • Use patient feedback to continually enhance the experience we offer What you’ll bring: • Strong administrative and organisational skills, • Excellent communication and empathy, • Ability to work across multiple systems (Microsoft Office, Salesforce, IDEAS, etc.), • Understanding of confidentiality, data protection (GDPR), and fertility clinic regulations, • A passion for exceptional service and personalised care Why join us? Be part of a forward-thinking, patient-first clinic where your contribution truly matters. We offer a supportive team environment, ongoing development, and the opportunity to make a real impact in people’s lives.

Purpose of role Reporting to the Head of IT, Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users and internal events. 1. Cloud and Infrastructure Engineering (3rd Line Expertise) • Azure & M365 Specialism: Serve as the technical lead for managing and optimising our Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks., • System Integrity & Automation: Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts., • Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs) , adhering to best-practice principles for cloud architecture and capacity planning., • Vendor Management: Collaborate closely with third-party providers and key suppliers to ensure the maintenance, network integrity, and high uptime of core systems and platforms. 2. Cyber Security and Compliance • Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune ) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies., • Identity and Access: Manage the full lifecycle of user accounts within MS Entra ID ensuring compliance with least privilege principles ., • Data Governance: Execute tasks to support the organisation's data governance and lifecycle policies, including audit logging and access reviews (leveraging tools like Purview is a bonus)., • System Hardening: Take an active, continuous approach to system review and hardening, ensuring all software is kept at appropriate, patched versions to minimise vulnerability exposure. 3. Operational Support and Service Delivery • Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices)., • SLA Management: Deliver IT support to the business in line with agreed Service Level Agreements (SLAs) , focusing on efficient resolution and high user satisfaction., • Documentation and Knowledge: Create and maintain comprehensive Technology "Run Books" and knowledge base articles for core support and security processes., • Asset Management: Ensure the central asset management records for hardware, peripherals, and software licences are meticulously maintained and accurate., • Out-of-Hours Cover: Provide scheduled and occasional after-hours support to accommodate our overseas offices, remote workers, and internal events. 4. Project Delivery and Mentorship • Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements)., • DevOps Guidance: Offer administration support and technical guidance for our development team, supporting CI/CD pipelines and infrastructure-as-code where required. Required Skills & Experience • Depth of Experience: Extensive experience providing 2nd and 3rd line technical support in a modern, multi-site or global environment. Certifications/Expertise in Core Technologies: Demonstrable expertise and/or relevant certifications (e.g., Microsoft Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) in the following: • Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage)., • Microsoft 365 administration (Exchange Online, SharePoint Online, Teams)., • Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA)., • Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies)., • Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls)., • Experience with Mac OS X or Linux administration (Red Hat/Centos)., • Familiarity with database administration (PostgreSQL or similar)., • Proficiency with PowerShell scripting for system administration and automation., • Knowledge of Microsoft Power Platform (Power Apps/Automate) for business process improvement., • Exceptional Troubleshooting: The ability to rapidly diagnose and resolve complex technical issues across multiple integrated platforms., • Communication: Excellent communication skills, capable of translating technical issues into clear, actionable updates for non-technical stakeholders and senior management., • Customer Service: An enthusiastic, positive, and flexible "can-do" attitude with a strong focus on delivering an outstanding customer experience., • Proactivity & Ownership: Demonstrates a high level of accountability, actively seeking improvements, and driving tasks to completion with minimal supervision., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

About Persistent: We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 14 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. About Position and details: • Role: DB2 DBA, • Location: Harbour Exchange Square, London, • Mode: Hybrid(2 to 3 days to office), • Experience: 6 to 15 years, • 7+ years of experience as a DB2 Database Administrator involved in Development, Enhancements and Production Support., • Certified IBM DB2 DBA or equivalent experience., • Having hands-on experience in DBA activities like Implementing Data Maintenance, Authorization and privileges for DB2 access, Regular Backup and Recovery Activities., • Experience in operational 24x7 support, best practice trouble shooting, monitoring, and maintenance., • Result oriented, Customer focused with healthy relationship with team members. Operating Systems: Windows XP, Linux, AIX and AWS ec2 Database: DB2 on open systems Database Tools:db2top, db2advise, db2pd, db2dart, db2look, db2support, SPUFI, QMF, QREP DB2 Admin tool, Log analyzer. Roles & Responsibilities: • Providing 24/7 Production support., • Providing solutions to application teams., • Working on both logical and physical partitioning databases., • Data refresh in Development regions., • Involved in DB2 V10 upgrade, • Involved in Quarterly Disaster Recovery activity., • Restorations of database and Redirect restorations., • Responsible for DB backups and Recovery in both stand alone and DPF environments., • Creating various db2 objects like databases, tablespaces, tables, views and indexes etc., • Configuring HADR between servers., • Supporting various windows applications in State Farm like Philbert, WinSQL and NLP etc., • Involved in Disaster Recovery exercise., • Cataloging mainframe databases in open systems to make the mainframe databases available to open systems users., • Resolving user issues related to database., • Granting access to users and revoking it from users., • Monitoring Tools: top, db2top, db2pd, snapshots etc., • Working with partitioned tables, Materialized query tables and views., • Performing restorations frequently on basis of business requirements., • Table space level backups and restorations based on business requirement., • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager., • Working with Q Replication., • Incident management and change management using HPSM Benefits: • Competitive salary and benefits package, • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications., • Opportunity to work with cutting-edge technologies., • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards, • Annual health check-ups “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Job Summary: We are seeking a skilled and proactive Solace Messaging Administrator to join our Messaging team. You will be responsible for managing and supporting our enterprise messaging infrastructure built on Solace PubSub+, ensuring high availability, optimal performance, and reliability across production and non-production environments. This includes working on incident response, capacity planning, WAN optimization, and system observability using tools like Prometheus and Grafana. Key Responsibilities: • Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud)., • Provide production support for messaging-related incidents, including root cause analysis and resolution., • Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies., • Configure and optimize Solace across WAN environments, ensuring low-latency, secure, and reliable messaging., • Collaborate with development and application support teams to troubleshoot message flow issues and integration problems., • Perform capacity planning, scaling, and tuning of Solace infrastructure to meet current and future demand., • Automate routine maintenance tasks and support continuous improvement of operational processes., • Implement and maintain monitoring alerts, dashboards, and metrics to ensure visibility into the messaging layer., • Ensure compliance with security policies and participate in audits and vulnerability remediation., • Maintain accurate documentation, including topology diagrams, runbooks, and configuration baselines., • Support proprietary messaging APIs using C++, Java, Python, and C# programming languages., • Provide support for proprietary cache and gateways that integrate applications with the messaging service. Required Skills & Qualifications: • 3+ years of experience administering Solace PubSub+ messaging systems., • Strong background in production support, preferably in a 24x7 enterprise environment., • Experience working with distributed systems over WAN, with an understanding of networking, latency, and failover strategies., • Solid experience with Prometheus and Grafana for system monitoring and alerting., • Proficiency in troubleshooting message delivery, persistence, and topic routing., • Experience with capacity management, performance tuning, and system scaling., • Familiarity with Linux/Unix systems and scripting (Bash, Python, etc.)., • Strong analytical and problem-solving skills, with attention to detail., • Excellent communication and collaboration skills. Nice to Have: • Experience with containerized environments (Docker/Kubernetes)., • Exposure to other messaging platforms (Kafka, RabbitMQ, MQ)., • Understanding of DevOps tools and CI/CD pipelines., • Knowledge of cloud environments (AWS, Azure, GCP) and cloud-native Solace deployments. Why Join Us? • Join a multi-discipline team, delivering advanced Messaging APIs, developing tools, administering , supporting low latency, high throughput messaging system for prices, orders, trades, and mission critical applications., • Exciting opportunity to work with a wide array of technologies., • Chance to further develop your programming skills while administering and supporting one of the most advanced messaging systems available in the market.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request” Role: Cloud Devops Engineer (AWS Cloud Platform and Networking) Job Type: Permanent Location: London, UK Mode of Working: Hybrid (3 days WFO) Number of hours: 40 hours per week – full time Are you passionate about AWS Cloud and Networking? We have an exciting opportunity for you - Cloud Devops Engineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Gain access to endless learning opportunities., • Lead projects and inspire both colleagues and stakeholders., • Lead a team and their technical growth. The Role As a Cloud Devops Engineer, you will be designing, deploying, and managing cloud-based infrastructure, applications, and their network connectivity. Your responsibilities: • Architect and deploy AWS Control Tower and Landing Zone solutions to establish a secure and compliant multi-account environment., • Utilise Infrastructure as Code (IaC) tools like Terraform, Ansible, or like automate network provisioning and management., • Implement Service Control Policies (SCPs) and guardrails to enforce governance, security, and compliance across AWS accounts1., • Develop automation scripts and tools to streamline the setup and management of AWS environments., • Monitor cloud infrastructure, identify performance bottlenecks, and optimise resource utilisation., • Create and maintain comprehensive documentation for cloud architecture, configurations, and processes., • Work closely with cross-functional teams to understand requirements and deliver cloud solutions that meet business needs., • Diagnose and resolve technical issues related to AWS Control Tower and Landing Zone implementations., • Develop and implement automation scripts and tools for network configuration, management, and monitoring. Your Profile Essential skills/knowledge/experience: • Experience with AWS Devops and Services, AWS Control Tower, AWS Cloud formation., • Proficiency in network protocols, routing and switching., • AWS certification of SysOps Administrator or Developer Associate., • Experience in Infrastructure as Code tools like Terraform or Ansible., • Strong understanding of AWS security best practices and compliance frameworks. Desirable skills/knowledge/experience: • Knowledge of networking, identity management, and access control in AWS. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing : Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process: • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioral aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now!

Job Summary This role is to design, build, and scale enterprise cloud platforms with a strong focus on automation, reliability, and developer experience. As part of the Cloud Infrastructure & DevOps team, you will build multi-cloud infrastructure that powers hundreds of production services, including critical Salesforce DevOps pipelines. You’ll partner closely with development, security, and operations teams to deliver scalable, secure, and self-service platforms that accelerate business outcomes and customer value. What you will do: • Architect, build, and operate cloud platforms across Azure using Kubernetes as the core orchestration layer., • Implement and maintain Helm charts, Service Mesh (Istio/Linkerd), and GitOps workflows., • Lead CI/CD automation using Azure DevOps (ADO) and YAML pipelines, including Salesforce-specific pipelines., • Build and maintain Infrastructure as Code (IaC) using Terraform and Ansible., • Design highly reliable, scalable, and secure infrastructure supporting performance-critical workloads., • Build proactive monitoring, observability, and alerting with Prometheus, Grafana, Azure Monitor, DataDog, and Dynatrace., • Troubleshoot complex system issues spanning applications, networks, and infrastructure., • Define platform SLAs, SLOs, and governance standards for self-service use., • Collaborate closely with Salesforce DevOps teams to ensure seamless, reliable deployments., • Participate in on-call rotations to support production and pre-production environments., • Drive infrastructure compliance, DevSecOps, and policy-as-code practices. What we expect of you • Minimum 5 years of experience in Platform Engineering, Site Reliability Engineering (SRE), or DevOps roles supporting cloud-native enterprise environments, • Proficient in Microsoft Azure and AWS platforms with hands-on experience in Kubernetes (AKS/EKS), Helm charts, and service mesh technologies such as Istio or Linkerd, • Strong knowledge of CI/CD automation using Azure DevOps, including Repos, Pipelines, and Artifacts, • Expertise in Infrastructure as Code with Terraform and Ansible, along with scripting in PowerShell, Python, or Bash, • Experience implementing GitOps workflows and managing platform SLAs, SLOs, and governance standards, • Familiarity with observability and monitoring tools including Prometheus, Grafana, Azure Monitor, DataDog, or Dynatrace, • Preferred experience supporting Salesforce DevOps pipelines and working with Java, .NET, or Node.js application environments, • Exposure to AI/ML platforms, real-time data pipelines, and basic networking (TCP/IP, DNS, firewalls, load balancing), • Relevant certifications such as Certified Kubernetes Administrator (CKA), Microsoft AZ-400, or HashiCorp Terraform Associate are advantageous, • Strong interpersonal skills including clear communication, collaboration across teams, adaptability in fast-paced environments, and a proactive mindset with a focus on reliability, performance, and developer enablement

Via’s West Berkshire service is a support service for adults and young people who are affected by drug and alcohol problems.We have a dedicated team of substance misuse practitioners who work alongside other professionals.About the role As a Volunteer Receptionist and Administrator, you will provi

We are seeking a highly organised and detail-oriented Investment Administrator to join this fantastic team, working to support the Investment Managers and Client Service Executives to deliver exceptional customer service. Duties of the Investment Administrator to include:. Due to exciting expansion

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Payroll Administrator to play a pivotal role in our Management Accounts service in London. Sounds great, what will I be doing? The role involves supporting the Payroll Manager in preparing the monthly payroll on schedule, handling additional payments and deductions, and stepping in to run payroll processing when needed. Responsibilities also include monitoring expense claims to ensure they are properly documented, advising staff and managers on payroll and timesheet issues, ensuring timely completion of timesheets across the organization, and performing other duties as assigned by the Payroll Manager. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate should possess strong IT skills, particularly in payroll systems and Microsoft Office, along with excellent organisational abilities, accuracy, and attention to detail. Effective verbal and written communication is essential. The role requires experience with electronic payroll systems, including handling standard, variable, and irregular payments like expenses. A solid understanding of PAYE, NIC, pension schemes, and auto-enrolment regulations is crucial, as is the ability to address safeguarding issues appropriately. When will I be working? You will be working Monday to Friday between 9am and 5.18pm. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Pensions Administrator, London. The focus on this Senior Pensions Administrator role is based around processing of DB & DC casework whilst also allocating & checking the work produced by others within the team to ensure that the service is considered by clients to be ‘First Class’

BI Applications/Platform Administrator Tableau and Business Objects - Hybrid/Borehamwood - £45k-£60k - Permanent Leading IT Consultancy with offices in the UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit a permanent BI Applications Administrator with experience in supporting, maintaining and upgrading Tableau and SAP Business Objects. We deliver a range of services from IT Consultancy, Software Project Development and Infrastructure/Application Support Services for our corporate clients covering Insurance, Banking, Pharma, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). The BI Applications Administrator (Tableau & Business Objects) role will be based 2 days per week in our office in Borehamwood, with occasional travelling to Milton Keynes. As OCS is part of an Employee Ownership Trust, after a qualifying period the successful candidate will be able to contribute to the company's future vision and share the profits. Key Requirements include: • 3+ years relevant technical experience - mandatory, • Strong experience administering and supporting Tableau and/or Business Objects in enterprise environments, • Good experience with upgrades, patching, and migrations end to end, • SQL and database skills - desirable, • .Net and wider application support experience - an advantage, • Experience working in an IT services-based company - preferred, • Excellent English communication skills, both verbal and written, • Self-starting is essential to be successful in this role, • Flexibility and an open-minded approach to work with a 'can do' attitude, • Salary £45k-£60k, depending on experience, • Variety of benefits (including enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Programme, Employee of the Month, Long Service Awards and others), • Generous Holiday Allowance - increases based on length of service, • Supportive and collaborative working environment, • Variety of work

Receptionist / Administrator (Part Time).Days a week Monday to Fridays 9am to 5pm.Are you passionate about making a real difference through supporting vulnerable people, we would love to hear from you!.We have a service receptionist role in our supported housing service in Croydon, Alexandra House.

HubSpot Administrator Connect Fibre Home Based £30,000 plus Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK! We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey. At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the HubSpot manager, key responsibilities are: · CRM Management & Maintenance: Oversee the daily administration of the HubSpot CRM, including data accuracy, user permissions, and system configurations. · Database Optimisation: Maintain clean, accurate, and up-to-date records by implementing data hygiene practices such as deduplication, contact segmentation, and lead scoring. · Workflow Automation: Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups. · Pipeline Management: Configure and customize sales pipelines, deal stages, and reporting tools to support sales, marketing, and service teams in their specific goals and tasks. · User Support & Training: Provide day-to-day support for HubSpot users, troubleshooting issues, and ensuring best practices. Conduct onboarding and training sessions for new users. · Reporting & Analytics: Build dashboards and customized reports that deliver actionable insights on marketing, sales, and customer service metrics, helping teams track KPIs and identify growth opportunities · Integration Management: Manage and troubleshoot integrations between HubSpot and other tools such as Google Analytics, Slack, and other third-party applications. · Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot to support targeted campaigns and customer segmentation. · Campaign & Content Management: Support marketing and sales teams by managing campaigns, including tracking performance, A/B testing, and analysing content interactions within HubSpot. · System Updates & Optimisation: Keep up with HubSpot’s updates and releases, implementing new features and optimizing existing ones to enhance CRM performance and usability. The Candidate A deep understanding of HubSpot is a pre-requisite. · Experience in HubSpot Administration: Proven experience (2+ years) working as a CRM Administrator, with a strong emphasis on HubSpot. · Technical Proficiency: Familiarity with HubSpot's CRM tools, including automation, reporting, workflow building, pipeline management, and integrations. Basic understanding of HTML/CSS and APIs is a plus. · Data-Driven Mindset: Strong analytical skills with the ability to interpret data, generate insights, and make data-backed decisions. Experience in creating custom reports and dashboards in HubSpot is essential · Problem-Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime and effective user support · Attention to Detail: Excellent attention to detail, particularly in managing data accuracy, ensuring segmentation and workflows are set up correctly, and maintaining CRM hygiene. · Communication & Training Abilities: Strong written and verbal communication skills, with experience training teams and creating documentation to support CRM processes and best practices. · Understanding of Sales & Marketing Processes: Knowledge of the fundamentals of sales and marketing, including lead nurturing, customer segmentation, and campaign tracking. · Adaptability: A proactive learner who keeps up with HubSpot’s new features and changes, staying current with industry best practices and CRM technology trends. The Rewards: ● £30,000 per annum ● 25 days holiday, plus bank holidays, Birthday off ● Private Medical Cover ● Private Dental Cover ● Employee Referral Scheme ● Company pension contribution ● Enhanced family friendly policies ● Business Laptop ● Home working with occasional all-expensed travel Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential. Reference: PBCF80 (Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)

Salesforce CX Functional Consultant (Contract) Duration: 6 months initial | Rate: Competitive We’re looking for an experienced Salesforce CX Functional Consultant to join on a contract basis. You’ll work with business stakeholders to understand processes, translate requirements, and deliver effective Salesforce CX solutions across Sales, Service, and Experience Cloud. Must have Housing sector experience. Key Responsibilities • Gather and translate business requirements into Salesforce solutions., • Conduct workshops, process mapping, and fit-gap analysis., • Support configuration, testing, and user adoption., • Collaborate with technical teams to ensure successful delivery. Skills & Experience • Proven Salesforce Functional Consultant experience, ideally on CX-focused projects., • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud., • End-to-end Salesforce implementation experience., • Excellent communication and stakeholder management skills. Nice to Have • Salesforce certifications (Administrator, Platform App Builder, Service Cloud)., • Experience working in consulting or across multiple industries.

This role works closely with the HR & Payroll Administrator and reports directly to the Senior HR Manager, supporting them in delivering an efficient and people-focused HR service across the business. We’re looking for a proactive, friendly, and approachable HR Advisor to join GRIDSERVE on

About the role As a Volunteer Receptionist and Administrator, you will provide a welcome presence for people coming into the service.

The ideal candidate is an ambitious, versatile and highly organised Account Manager and Sales Administrator, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organ

Are you an experienced Administrator with strong customer service skills and a keen eye for detail? If so, we'd love to hear from you!. Howells is working with a leading fire door manufacturer and installer to recruit a proactive Project Administrator to join their team based near Erith.

Your responsibilities will include: General administrative support 🗂️ Accurate data entry tasks 💻 Engaging with clients over the phone to provide outstanding service 📞 Assisting with office organisation and management What We're Looking For: To thrive in this ro

International & Luxurious Food Manufacturing Company is seeking for import administration, customer service staff International & luxurious Food Manufacturing Location: West London, on-site (No Working from home) Title: Import Administrator/Customer Support Salary: GBP30K - Responsibilities:

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. The role of the People Technology Manager will champion employee experience and play a part in supporting the delivery of our people strategy as well as business goals, across both Superdrug and Savers, with a particular focus on ensuring our people systems continue to develop to meet and exceed employee expectation. This role will work for the Senior People Manager as well as collaboratively with the wider People Team, IT team and third party SAAS providers to put proactive plans in place which ensure our systems support the delivery of our goals. Here's the exciting bit…a day includes: • Being a trusted adviser on the efficient use and configuration of people systems., • Alongside the Senior People Manager, support and lead the People Team as we continue our drive to embed AI and automation into core people processes., • Influence stakeholders and the wider business on the potential of AI and automation., • Management of reporting of people system faults, errors and deficiencies and liaising with IT for a resolution. Able to understand the root causes of issues and able to influence getting agreement on permanent solutions., • Develop, test, and implement smaller functionality enhancements. Work with the IT team to project plan these to provide clear timescales of delivery to stakeholders., • Managing the upkeep of a risk register and understanding when to escalate appropriately., • Managing full people systems project lifecycles; agreeing success measures up front, ensuring key milestones are identified and communicated, and completing an evaluation after the project has ended., • Ensure all users are trained to get the best from our systems., • Being the custodian of our People System security set up by being responsible for the management of user requests and reporting requests., • Supporting on governance and audit initiatives when required to by Senior Manager. This involves supporting on data collation, analysis, auditing against business practice or legislative requirements and implementing action plans with stakeholders to address issues., • Working with good governance and structure to ensure everyone who needs to be involved and consulted is aware of people systems work, changes and understands the impact on the employees., • Take responsibility for regular internal update meetings and hold stakeholders accountable for actions., • Line management of Cornerstone Functional Administrator. This job is a good fit for you if: • You enjoy problem solving and can take the complex or ambiguous and keep things simple., • You are passionate about AI and automation, being able to use this passion to drive change within the team and wider business., • You are passionate about technology and can champion how it can help our teams and our business., • You can use a blend of data, organisational context and storytelling to influence decision making, especially with senior people with conflicting needs., • You can understand the complexities of a business with different T&Cs at different levels, with different legal jurisdictions., • You enjoy researching new initiatives and can present your findings back in an insightful and engaging way., • You know you add value through your ability to see from different viewpoints and can build strong relationships., • You understand that effective change management is key to landing any project well and can anticipate potential risk, putting plans in place to mitigate impact., • You are good at multitasking and can deliver on projects, keeping to agreed deadlines., • You see projects through your customer lens and have the confidence to challenge when something doesn’t feel right., • You have developed the ability to break it down to the vital basics, which ensures easy and effective understanding of changes or initiatives at all levels., • You can see the bigger picture and can easily adapt to changing priorities and situations., • You have a flexible approach to business partnering and can pitch in to support wider team activities. What you’ll need: • A passion for the world of retail health and beauty, experience in retail is a must., • Deep expertise in HR systems and technology. Oracle, UKG and Cornerstone is an advantage, but not a requirement., • Hands-on knowledge of AI tools and trends, and how they apply to People Teams operations and employee lifecycle experiences., • Experience with Power BI, Power Automate, the Microsoft software suite and Copilot is highly desirable., • A good knowledge of project management principles with a track record of implementing HR change projects within a business., • Strong organisational skills with attention to detail and stakeholder management experience., • Line management experience is an advantage, but not a requirement., • Knowledge of core HR practices, onboarding, contracts and GDPR requirements are key., • A keen interest in staying up to date with what’s going on in the market and how that may impact us., • An interest in learning new systems to drive efficiency. Here's what's in it for you. • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 7+Years. Job Description: • Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform, • Work in capacity of ServiceNow IRM Business Analyst in client engagements, • Create High-level & low-level technical design documents and participate in architecture design for deployment., • Ability to demonstrate any IRM solution and SecOps solutions as and when needed., • Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform, • Assess as-is IRM processes for maturity and automation on ServiceNow platform, • Knowledge of Advance risk management and continuous control monitoring., • Create & execute test plans and participate in client UAT & production migration, • Manage GRC Use-stories in agile team and lead the iterations from delivery perspective, • Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups, • Good to have experience with configuring and implementing Service-Now GRC Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies., • Experience of working on Scripting in ServiceNow. Skills required: • Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory), • Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation., • Experience in JavaScript, API, Web Services, • Working knowledge of Vulnerability Mgmt. process & tools, • ISO/CISA/CISM/CISSP/CRICS (preferred) Platform expertise required: ServiceNow GRC & SecOps.

Summary The E-Learning Tech Specialist is responsible for the design and implementation of e-learning offerings for lawyers and administrative staff to drive adoption of Technology capabilities and solutions. This role oversees the design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified change management needs into training offerings, selecting and producing media to advance end-user training, and preparing / maintaining courses on the Firm’s Learning Management System (LMS) platform. The combination of technical acumen with a relentless customer focus, communication skills, and a desire to foster organizational development and growth enables the E-Learning Tech Specialist to promote gold-standard learning solutions. Duties & Responsibilities • Researches, develops, and implements e-learning methods and latest marketplace technologies for providing end-user training on a variety of technology topics, • Partners closely with IT leadership and functional teams to design, develop, and deliver training to lawyers and staff across the Firm’s regional offices, • Operates as part of IT project teams for high visibility initiatives that require change management capabilities, • Creates implementation plans for e-learning programs, including communications for end users, • Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course content, • Designs and develops learning materials, coordinates and reviews educational content, and incorporates current technology in developing specific eLearning curricula, • Monitors and measures the Firm’s usage and adoption of learning offerings against pre-determined performance indicators to identify areas of improvement and adaptation, • Works with selected vendors of e-learning technology to adapt the technology to the needs of the Firm, • Helps to negotiate contracts with e-learning vendors by defining the nature of the work required, • Serves as the liaison between e-learning vendors and IT subject matter experts (SMEs) to advance the design and development of e-learning solutions, • Supports the deployment of learning programs, including uploading and updating courseware and curricula, training assignments, learner notifications and rules in the Firm’s LMS, • Coordinates with IT directors and managers to test the technology, • Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience, • Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm’s IT training and development initiatives, • Manages e-Learning content from vendors to ensure it is compatible with the LMS, • May facilitate live and recorded learning, • Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access, • Perform other duties as deemed necessary and assigned by IT leadership or Firm Management Education & Credentials • University degree preferred, ideally a master’s degree in instructional technology, education, computer science, or a related field, • Appropriate technical certification(s) and/or advanced learning are preferred (e.g., adult education, multimedia training materials development) Knowledge & Experience • Relevant experience, ideally in a large law firm setting, a comparable professional services organization, or a legal information services provider, • Demonstrated experience working in a time-sensitive environment, with the ability to multi-task and manage competing priorities with little direction, • Demonstrated experience with a Learning Management System as a developer or administrator, • Experience with HTML and audio and video editing software, • Experience with instructional design with a focus on adult learning theories, • Broad knowledge of current and emerging e-learning technologies, • Understanding of development tools used to build e-learning technologies, • Knowledge of accessibility standards, with experience in training and developing content that meets compliance / accessibility requirements, • Understanding of technology development, electronic content development, and management practices, • Knowledgeable of applications and technologies common to a law firm (e.g., collaboration solutions, document management solutions) Skills & Expectations • Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold- standard experience, • Ability to communicate technical information to both technical and non-technical audiences, • Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills, • Strong service orientation, and an understanding of the importance of developing effective working relationships with users, • Ability to work well under pressure, • Ability to work well as part of a team on technical projects, • Availability and willingness to work outside scheduled business hours, which may include weekend work, at times with short notice Work Conditions • Based in London, • Core hours of 9:00 am – 5:30pm, Monday – Friday; hybrid in-office, which will be a combination of on-site and remote work with occasional on-call availability Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Job Title Trainee Operations Administrator This is an entry-level diverse role which has a focus on ICT and data, but also encompasses compliance, facilities, health and safety and marketing, working in a fast-paced recruitment environment. A great opportunity for someone with a keen interest in technology, data, and process improvement to learn and develop on the job. You’ll gain hands-on experience supporting ICT systems, data protection compliance, and general operational processes. You’ll play a pivotal role in keeping our processes, systems and equipment running smoothly, while ensuring records remain accurate and up to date to support efficient business operations. Key Results • Manage and support the development of internal ICT onboarding and offboarding processes to ensure business compliance, operational efficiency and support automation., • Accurately administer our CRM, VOIP and other software systems, and assist with documentation and record-keeping related to GDPR, data protection, information security, ISO, training, asset, licence registers and health and safety., • Ensure all computer, workstation, telephony, office printer/copier and ID machine set ups are properly resourced, provisioned and maintained., • Collaborate with our ICT managed service provider (MSP) to ensure the timely resolution of day-to-day ICT issues., • Readily support business operations across facilities, health and safety and marketing as required. What you’ll receive • Our commitment to your ongoing personal and professional career development, • Supportive colleagues, mentors and managers working collectively in a social office environment, • Health Care Plan to support your health and wellbeing, giving you cash back for dental, optical, physiotherapy treatments, 247 access to GP services and more, • Access discounted gym membership and Perks Discounts e.g., discounted cinema tickets, mobile phones, apple products and more, • Cycle to Work Scheme Who you will be working for Globe Locums is the UK’s number one Allied Healthcare Agency and leading supplier to the NHS for temporary staff and talent solutions. Established in 2011 by one clinician and one recruiter, the company has achieved rapid growth, and approved Framework supplier status with NHS Workforce Alliance and Health Trust Europe. We are ISO 9001, ISO 27001 accredited and have received successful accolades such as the Sunday Times Virgin Fast Track 100 and in 2019 awarded by London Stock Exchange as one of 1000 Companies to Inspire Britain. Through our services, we are committed to improving health for all. We highly value collaboration, growth mindsets and working together with focus and drive to support our customers and fulfil their current and future needs for growth. Key Responsibilities ICT • Ensure relevant hardware, software and permissions provisioned for new starters, • Set up workstations for new staff and/or new desks ensuring DSE and H&S compliance, • Support staff with ICT and operational queries to resolution, • Collaborate with our MSPs, and relevant stakeholders to support timely resolution of issues, process improvements, efficiencies and business continuity, • Ensure all leaver offboarding processes adhered to and documented, • Accurately maintain the asset register and retire assets and electronic equipment in line with GDPR and WEEE regulations, • Support with management of company mobile phones and SIMs Cloud and Software Systems • Ongoing accurate management of user profiles, access and permissions for our CRM Eclipse, VOIP Cloud Call and other software systems as applicable, • Support with the creation of learning resources to train staff on systems as required Information Security and Data Protection • Assist with managing the GDPR mailbox, Infosec Register, Privacy Notices and relevant administration to ensure compliance with data protection regulations, • Support and promote ICT security awareness and best practice, • Collate timely evidence as requested for ISO 27001 Information Security and Cyber Security accreditations to mitigate risk and maintain award compliance and renewal, • Maintain an up-to-date record of third-party suppliers, evaluation assessments, and contract agreements, • Maintain and update the ISO Staff Register and Offshore User Register Facilities and Health & Safety • Support a safe and tidy office workplace and timely disposal/recycling of broken or retired items, • Assist with orders for stationary, franking/postage, office consumables and supplies as required, • Undertake user Display Screen Equipment (DSE) risk assessments and required remedial action Marketing Support • Maintain and up to date the register and renewals of website domains, • Purchase awards and gifts as required, • Manage ordering of marketing collateral e.g. exhibition banners, uniforms, polo shirts as required. This job description is only a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties. Skills, experience, qualifications required • Interest in technology, data, and process improvement, • Strong administrative skills, accuracy and attention to detail, • Comfortable learning new software and systems, • Logical and process-oriented mindset, • Resilient, positive, proactive, and adaptable approach, • Excellent time management, prioritisation and teamwork skills, • Strong communication and interpersonal skills, • Confident user of ICT Systems, Microsoft Outlook, Word, and Excel

A well-established and highly progressive law firm is seeking a CAFM Facilities Systems Administrator to support the management and optimisation of its workplace systems. This is a fantastic opportunity for someone with strong technical skills to play a key role in ensuring data accuracy, system efficiency, and smooth operations across facilities services. Key Responsibilities: • Administer and maintain the CAFM system, ensuring it is regularly updated and meets operational needs., • Support continuous improvement initiatives, helping users with training and system usage., • Manage and maintain accurate asset data, producing reports and dashboards for analysis., • Liaise with workplace services to coordinate system updates and ensure data relevance., • Assist with facilities-related projects, ensuring timely and budget-conscious delivery., • Maintain and prioritise the ServiceNow Workplace Service Delivery product backlog., • Monitor system development progress and support quality assurance processes., • Generate reports on space utilisation, asset performance, maintenance, and costs., • Experience with CAFM or booking systems (e.g. ServiceNow, Concept FSI, Maximo, Condeco)., • Strong Excel skills including advanced formulas, pivot tables, and data manipulation., • Familiarity with reporting tools such as Power BI or Tableau is a plus., • Excellent attention to detail and commitment to data accuracy., • Comfortable working with Facilities and Health & Safety teams., • Strong communication and stakeholder management skills., • Ability to work collaboratively and manage competing priorities.

Mortgage Administrator – £30,000 | Hornchurch, Essex | Join a Growing Residential Mortgage Brokerage Are you an organised, detail-focused Mortgage Administrator looking to take the next step in your career? This is your chance to join a successful, fast-paced mortgage brokerage where your efficiency and precision will directly impact client satisfaction and broker success. About the Company Our client is a well-established and growing residential mortgage brokerage based in Hornchurch, Essex. They pride themselves on providing exceptional service, expert advice, and a seamless mortgage journey for their clients. With a strong reputation across the market and a busy team of high-performing brokers, they are now looking to expand their support function with an experienced Mortgage Administrator. You’ll be joining a company that truly values its people — offering career stability, professional development, and a friendly, collaborative environment where your contribution is recognised. About the Role As a Mortgage Administrator, you’ll play a key role in managing the full post-application process, from submission through to completion. You’ll liaise with brokers, lenders, and solicitors to ensure every case is handled with accuracy, speed, and care. Your organisational skills will help keep cases moving efficiently, ensuring clients enjoy a smooth, stress-free experience. Key Responsibilities • Support Mortgage Brokers by managing mortgage applications from submission to completion., • Liaise with clients, lenders, and solicitors to obtain updates and documentation., • Prepare and check documentation for accuracy and compliance., • Maintain internal systems and CRM databases with up-to-date case notes., • Monitor case progress proactively, identifying and resolving any issues quickly., • Deliver excellent customer service and uphold compliance standards at all times. Package & Benefits • Salary: £30,000 per annum, • Hours: Monday – Friday, 9am–5:30pm, • Location: Hornchurch, Essex, • Environment: Professional, friendly, and supportive team culture, • Progression: Clear development path into senior administration or mortgage advice roles Skills & Experience Required • Previous experience as a Mortgage Administrator (minimum 1 year preferred), • Strong understanding of the mortgage process from application to completion, • Excellent communication and organisational skills, • High attention to detail and accuracy under pressure, • Confident liaising with clients, brokers, and solicitors, • Proficient with Microsoft Office and CRM systems Why Apply? Join a brokerage that’s growing fast and values every member of its team — where your professionalism will be rewarded and your career supported long-term. Apply now to take the next step in your mortgage career.

Are you an experienced admissions professional looking for a dynamic opportunity in higher education? Job Title: Admissions Manager Location: City of London Working Pattern: Hybrid (2 days on-site) Contract: Temporary until February (potential extension) Hours: Full-time (35 hours per week) Pay Rate: £22 per hour + holiday pay A prestigious higher education institution is seeking a dedicated and customer-focused Admissions Manager to lead and enhance its admissions service on a six-month contract. This role involves ensuring a seamless and engaging applicant journey, whilst managing a part-time Admissions Administrator. You will be working closely with student ambassadors, academic staff and departments within the university. As the Admissions Manager you will be: • Overseeing the admissions process from enquiry to enrolment, ensuring a positive applicant experience., • Handling complex admissions queries and supporting the Recruitment & Admissions Administrator., • Developing strategies to improve applicant conversion rates., • Organising key recruitment events, including offer-holder days and taster sessions., • Ensuring compliance with HE admissions policies and regulatory requirements. What we are looking for: • Experience in higher education admissions, ideally in a senior or management role., • Strong knowledge of UK HE admissions processes, including UCAS., • Excellent communication and customer service skills., • Strong organisational abilities and the capacity to manage multiple priorities., • A proactive, solution-oriented, and approachable mindset The successful candidate will be required to complete a enhanced DBS check.

Associate Director, Building Surveyor Location: London, WC2E 9JD Package: £75,000 - £85,000+ plus pension, private health care, life insurance and critical illness cover. WHO WE ARE Adair is an independent multi-disciplinary property and construction consultancy with an excellent track record in both the public and private sectors. We specialise in Quantity Surveying, Building Surveying, Project Management, Project Monitoring and Dispute Resolution in the UK and internationally. We provide flexible, high-quality services and solutions tailored to meet the specific needs of each client. Our success has been built on providing an exceptional client service for a range of private individuals, banks, private equity funds, solicitors and trusts. WHAT WE’RE LOOKING FOR A fantastic position has arisen for a Senior Building Surveyor to join a fast-growing Building Surveying team based in our London office (Covent Garden). This position provides the right candidate with exciting future career progression to Director positions. The role provides the opportunity to work closely with the Head of Building Surveying to further grow the team and its client base. Candidates will also be expected to support and nurture junior members of the team, through their APCs and on a path to being an accomplished surveyor. This opportunity involves undertaking a broad range of surveying duties for various private and Local Authority clients across a wide variety of sectors.We primarily undertake work on prime and super prime residential properties, office buildings, theatres, shopping centres predominantly in London and the Southeast. The candidate will be expected to drive the projects forward in a proactive manner, be a team player, focused on excellence in service delivery and communications with clients and contractors alike, be extremely organised, personable and have a keen attention to detail. The role offers an excellent opportunity to work alongside Project Managers and Quantity Surveyors, Bank Monitoring Surveyors and Expert Witnesses specialising in quantum and technical matters. Day-to-day Responsibilities to include but not restricted to the following: • Generate new business relationships., • Develop and service existing clients., • Preparing fee proposals., • Being a major fee earner in the growing team. Undertake a broad range of surveying services to include but not limited to: • Measured and building surveys (residential and commercial)., • Party Wall services., • Writing specifications and prepare tender and contract documentation., • Provide Contract Administrator services., • Dilapidation services., • Undertaking defect analysis surveys and preparing reports., • Preparing Licences to Alter, monitoring work and signing off., • Assist with Expert Witness matters to include site inspections and preparation of CPR35 reports. WHAT YOU’LL NEED • To have an RICS accredited Degree in Building Surveying., • To be a full member of the RICS (MRICS)., • Strong interpersonal skills with colleagues, Clients and members of the public., • Good IT skills and a full working knowledge of Microsoft Office., • CAD/BIM Experience beneficial., • Have a keen eye for detail and strive to provide a quality service. WHAT WE OFFER Generous salary. Depends on level of education and experience. Benefits include pension, private health care, life insurance and critical illness cover. OFFICE LOCATION Adair Ltd 67-68 Long Acre London WC2E 9JD

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 10+Years. Job Description: As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities: • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills required: • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator). Platform expertise required: ServiceNow GRC & SecOps.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will be responsible for producing development and providing consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone who is a ServiceNow enthusiast and enjoys working with like-minded individuals. You will be keen to demonstrate your capability, share knowledge and experiences and be motivated to continue your learning and development. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Key Responsibilities • Provide functional and technical skills to document and configure customer requirements, • Ensure the work and solutions delivered adheres to the relevant coding and design standards, • Devise and scope solutions to customer requirements, • Share feedback and knowledge with colleagues, • Work closely with engagement managers to deliver in an agile methodology, • Report technical issues which may cause delays to the project, • Continually develop skills and knowledge, • Assist with system testing and UAT, • Provide technical consultancy to customers on the ServiceNow eco-system, • Become a Subject Matter Expert in multiple areas of the ServiceNow platform, • Coach and mentor others based on your areas of expertise, • Stay up to date on the latest ServiceNow features and application, • Promote a smarter, not harder, working ethos Required skills and experience: • Experience of performing a technical role within the ServiceNow eco-system, • Knowledge of multiple ServiceNow applications across the platform, • A track record of delivering quality work to defined timescales to a range of different customers, • A sound knowledge of ServiceNow platform features and capabilities, including integrations, • Client-facing and confident in being able to understand and articulate technical requirements, • Possess the ability to produce high quality technical documentation, • Delivering work using agile methodologies, • Hold a minimum ServiceNow Accreditations of System Administrator, with Certified Implementation Specialist preferable What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Salesforce Administrator Permanent London Bridge £60,000 About the Role Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven Technology team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Administrator at Hyde, you’ll be responsible for continuously improving and enhancing our Salesforce platform. You’ll provide high-quality support, administration, and configuration across the Group’s entire Salesforce environment — helping to deliver a seamless, secure, and data-driven experience for colleagues and customers alike. Key Duties • Manage all aspects of user and licence administration, including activation/deactivation, roles, profiles, permissions, and public groups., • Take ownership of Salesforce support tickets, demonstrating both technical know-how and strong customer service skills., • Work closely with Salesforce Business Analysts, Developers, and Architects to implement ongoing fixes and enhancements., • Use Salesforce configuration best practices (e.g. Workflow, Process Builder, fields, record types, custom settings, dashboards, and reports)., • Manage data loading and transformation using Salesforce Data Loader., • Support training, communication, and adoption initiatives by helping to produce Salesforce-related documentation and materials., • Assist with starters/leavers processes, licensing, and costing to support the Salesforce Service Manager. About You We’re looking for someone who can bring: • Proven experience in Salesforce administration with salesforce service cloud, experience cloud, and mountain cloud and configuration., • Strong knowledge of Salesforce user, licence, and security management., • Experience working with Salesforce Data Loader and handling large data volumes., • Experience building dashboards and reports., • Experience with salesforce environment refresh and data back-ups., • Excellent communication and problem-solving skills, with a focus on customer service., • The ability to work collaboratively with technical and non-technical stakeholders., • A proactive approach to continuous improvement and system optimisation. Why Join Hyde? Hyde is one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment strategy, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. Benefits • Excellent pension scheme, • Generous holiday allowance, • Life assurance, • Award-winning flexible benefits platform, • Support for learning and career development, • Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: • Support Service desk team for any Level 3 issues, • Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals, • Administer users, roles, profiles, and security settings, • Create reports and dashboards, • Maintain data quality through cleansing and de-duplication, • Environment refresh activities, • Collaborate on integrations and AppExchange implementations (if any), • Stay updated with Salesforce releases and recommend improvements, • Support deployments Requirements: • 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)), • Salesforce Administrator Certification (Advanced Admin a plus), • Strong skills with automation tools (Flows, etc), • Experience with data migration tools (Data Loader, etc.), • Excellent communication and stakeholder management skills