Front office manager jobs in United Kingdom

About the job Company Description The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Job Description What you’ll do… We’ve got a popular bar and restaurant, so the role is very varied but here’s an overview of what we see you doing in this role… Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise Lead your night team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat Previous experience in hospitality is an advantage but not a must People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Goldies is a buzzing restaurant in the heart of Soho, and we’re looking for a friendly, confident Floor Supervisor with a leader mindset and a pro attitude to guide our front-of-house team and deliver great service every time. Ready to lead with a smile? Apply now – we’d love to meet you! What We’re Looking For: - A natural leader who brings out the best in others. - Friendly, approachable and confident on the floor. - Calm under pressure with a proactive mindset. - Experienced in a similar FOH leadership role is preferred. - Fluent in English and eligible to work in the UK. What You’ll Do: - Lead and support the FOH team during service. - Ensure smooth, friendly, top-quality service. - Help train and motivate the team. - Handle guest issues calmly and professionally. - Perform Open/Close office & floor duties. What We Offer: - Fun, supportive team & great working vibe - Flexible hours + fair tips - Staff meals on shift - Real opportunity to grow

About the job We are seeking a dynamic and highly organized individual to join the team at Camelot Castle Estate in a combined role as Admin & Front of House Staff Member. This is a unique opportunity to work at a historic and prestigious property, where you will be involved in both administrative tasks and providing excellent service to our guests. It is a full-time all-year-round position. The ideal candidate will have strong organizational skills, a friendly and welcoming demeanor and the ability to multitask effectively. As part of our team, you will be a key point of contact for both visitors and guests, ensuring a seamless and memorable experience at our estate. Key Responsibilities: Administrative Duties: Manage and organize day-to-day administrative tasks, including guest bookings, reservations and maintaining guest records. Answer emails, phone calls, and inquiries in a timely and professional manner. Handle check-in/check-out procedures, ensuring all guest details are accurately recorded and processed. Ensure smooth operation of office systems, including managing guest accounts, invoices and payments. Front of House & Guest Services: Welcome guests on arrival, providing them with a warm, friendly and informative experience. Perform check-ins and check-outs with efficiency and professionalism. Serve guests at the bar and cafe, making coffees, cocktails, and assisting with food and beverage orders. Assist guests with special requests, including booking services, arranging transportation and providing local information. Conduct tours of the estate, showcasing its history, features, and amenities. Ensure the front of house area is clean, organized, and presentable at all times. Respond to guest inquiries and resolve any issues or concerns in a prompt and courteous manner. Collaborate with other team members to ensure that guests have an exceptional experience during their stay. Working Environment: This position will require both office and front-of-house work and involves a mix of administrative duties and guest-facing responsibilities. You will be part of a small, dedicated team, and will have the opportunity to contribute to the success and reputation of Camelot Castle Estate. Why Work With Us? A unique opportunity to work at an iconic and privately-owned property. A supportive and collaborative team environment. The chance to enhance your skills in both administrative tasks and customer service within the hospitality industry. If you’re a friendly, organized individual with a passion for providing excellent service, we would love to hear from you! Number of positions: 2 £30,960 annual salary Live-in option available at £74.62 per week - Meals on duty - Tips - 28 days paid holiday - Staff discount Department: F&B service Customer Service Host/Hostess About you Previous experience in a customer-facing role, preferably in hospitality or administrative positions. Strong organizational and multitasking skills with an ability to work independently. Excellent communication and interpersonal skills with a focus on customer service. Ability to work in a fast-paced environment, maintaining a calm and professional demeanor. Barista and bartending experience is preferred but not essential. Flexibility to work weekends and holidays as required. Language required: English. Russian is a plus The company THE HISTORY OF CAMELOT CASTLE In 1894, A Company was formed by Sir Robert Harvey an Entrepreneur, who made his fortune in South American mining, to build Camelot Castle. Designed by Silvanus Trevail, a leading Victorian architect of the day, the castle was completed and opened at Easter 1899, taking five years to complete. From the day of its opening, Camelot Castle was one of the most sought after destinations and places to stay in the Victorian and Edwardian world, with stars and luminaries of the age spending weeks at a time often bringing their staff and friends for the summer and in the winter for Christmas. Films such as ‘Knights of the Round Table’ starring Ava Gardner, ‘Dracula’, starring Sir Laurence Olivier and many others have been filmed here. Camelot Castle has inspired artists and lovers of beauty for decades. One Hundred years after its construction in February 1999 while visiting Tintagel Island as part of his research into the true source of creativity, John Mappin, of the Mappin and Webb, Diamond, Jewelry and Silver dynasty and Crown Jewelers, acquired Camelot Castle and the adjoining lands and estates as a private residence for his family. Camelot Castle was at that time in 1999 acquired with the specific purpose of being a family home. It was several months later, having observed firsthand how much others enjoyed the location and how their friend, Artist Ted Stourton’s creativity had blossomed, as a result of discoveries made by the family in relation to a person’s creativity, that John and Irina Mappin decided that rather than run Camelot Castle as a private home, they would share it with others, so others too could enjoy their home and experience the beauty and atmosphere of this unique treasure. It was clear that the inspirational potentials of Camelot Castle for others was totally unique. To help with this growth they loaned some of their personal family household staff to help in the additional administration and care of additional guests. Today, nearly fifteen years later, while it is still the family home, hundreds of people have had the opportunity to stay at Camelot Castle and several more rooms have been made available for guests. Recently, due to the popularity of Ted Stourton’s art and how the market is staring to view it the family has embarked on a full historic restoration of Camelot Castle and the surrounding Estates. This saw the opening of the Golden Age Bar and The Explorers Tea Room which welcomed to Camelot Castle even more guests. The full restoration of the Camelot Castle Private Family Drawing Room - The Infinity Salon or Blue Room, as it has come to be called, is a spectacular and award winning example of Victorian and Edwardian historic restoration and has set the standard to which every part and room of Camelot Castle and its estate will be restored by the family. Over the coming months and years guests will see a total and detailed restoration of every part of this Castle - this is made possible, in part, by Collectors of Ted Stourton’s art who themselves through their patronage become part of this great purpose. Camelot Castle is still today managed by the family’s private household staff and they do a wonderful job looking after our guests. Most of our staff have been with us for many years. Indeed they cannot be praised enough for maintaining the standards and atmosphere of a private home with extraordinary attention to detail, while at the same time welcoming guests from all over the world. One of the great purposes of creativity is to share beauty with the world and it is our hope that you have as much pleasure visiting our home as we have had in sharing it and that you find here inspiration in relation to beauty and creativity, that is truly here for all to experience.

About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.

As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.

Job Title: Legal Receptionist Location: London Job Type: Full-Time Experience Required: Minimum 2 Years Qualification: LLB (Bachelor of Laws) Languages Preferred: Candidates who can speak Urdu, Hindi, or Punjabi will be given preference. About the Role: We are a well-established law firm seeking a professional and organized Receptionist with a legal background to join our team. The ideal candidate must hold an LLB degree and have a minimum of 2 years of experience working in a legal environment. Key Responsibilities: Greet and assist clients, visitors, and callers in a professional manner Manage front desk activities including answering calls, scheduling appointments, and handling inquiries Maintain client records and manage incoming/outgoing correspondence Support legal staff with administrative duties as required Ensure the reception area is tidy and presentable Requirements: LLB degree (mandatory) Minimum 2 years of experience in a legal or law firm setting Strong communication and interpersonal skills Proficiency in MS Office and legal documentation Ability to handle sensitive information with confidentiality Why Join Us? Opportunity to work in a professional legal environment Growth and development within a reputable law firm Supportive and collaborative team culture

We are seeking a motivated and organised Receptionist / Administrator with experience in a legal setting to join our team in Bolton. This is an exciting opportunity for a professional who thrives in a dynamic environment and is passionate about delivering excellent customer service. As the first point of contact for clients and visitors, you will manage front desk operations while providing crucial administrative support. Your background in a legal environment will be invaluable in ensuring the smooth running of our office. Key Responsibilities: Front Desk Duties: Welcome and greet visitors, clients, and staff in a friendly and professional manner. Phone Handling: Answer, screen, and direct incoming calls efficiently. Take and relay messages as needed. Administrative Tasks: Perform general administrative duties such as filing, photocopying, and handling mail. Appointment Management: Schedule and manage appointments and meetings, including coordinating staff calendars. Client Communication: Handle inquiries from clients, providing relevant information or directing them to the appropriate person. Data Entry: Maintain accurate and up-to-date records, databases, and files. Legal Support: Assist with legal documentation, correspondence, and case files, ensuring compliance with confidentiality and regulatory requirements. Office Supplies: Monitor and order office supplies to maintain a well-stocked inventory. Document Preparation: Prepare documents, reports, and presentations as required by the team. If this sounds of interest, submit your CV and one of our agent will contact you.

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

Job Title: Legal Receptionist Location: London Job Type: Full-Time Experience Required: Minimum 2 Years Qualification: LLB (Bachelor of Laws) Languages Preferred: Candidates who can speak Urdu, Hindi, or Punjabi will be given preference. About the Role: We are a well-established law firm seeking a professional and organized Receptionist with a legal background to join our team. The ideal candidate must hold an LLB degree and have a minimum of 2 years of experience working in a legal environment. Key Responsibilities: Greet and assist clients, visitors, and callers in a professional manner Manage front desk activities including answering calls, scheduling appointments, and handling inquiries Maintain client records and manage incoming/outgoing correspondence Support legal staff with administrative duties as required Ensure the reception area is tidy and presentable Requirements: LLB degree (mandatory) Minimum 2 years of experience in a legal or law firm setting Strong communication and interpersonal skills Proficiency in MS Office and legal documentation Ability to handle sensitive information with confidentiality Why Join Us? Opportunity to work in a professional legal environment Growth and development within a reputable law firm Supportive and collaborative team culture

WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.