Trabajos front office manager en Reino Unido

Customer Experience & Contact Platform Architect - Manager London Manchester Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale, • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers, • Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations, • Support clients in defining a customer-first mindset and reshaping their business and operating models, • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences, • Reinvent the customer service ecosystem by improving how products, services and channels work together, • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions, • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services, • Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture, • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES), • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI, • Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes, • Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs, • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability, • Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design, • Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures, • Design and hands-on expertise with at least one major CCaaS platform (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre), • Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build, • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys, • Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms, • Strong communication skills, • Relevant certifications from organisations such-as Amazon, Genesys, Google or Microsoft, • Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved, • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs, • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.), • Strong understanding of customer engagement and service technologies from a design/build perspective 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. * Family-friendly and flexible work policies. * Attractive pension plan with financial wellbeing support and resources. * Private healthcare insurance plan and Mental Wellbeing support. * Employee Assistance Program, Career Development and Counselling. * A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all se

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Candidate Engagement Manager – Training (Funded Programmes)Location: Hybrid – LondonContract: PermanentHours: 37.5 hours per week (2 days per week in the office)Salary: £37,500 – £42,500OTE: £17,500 – £20,000About the OrganisationWe are recruiting on behalf of a well-established national training provider with over 20 years’ experience delivering apprenticeships, funded training programmes, and professional qualifications across the UK.The organisation is recognised for high learner and employer satisfaction and delivers Skills Bootcamps, Adult Skills Fund programmes, apprenticeships, and recruitment solutions, with a strong focus on Digital and IT pathways. The business supports thousands of learners each year and is committed to widening access to high-quality training and improving long-term career outcomes.The RoleThis is a key leadership role within the Training division, responsible for growing and developing the candidate attraction and engagement function across funded programmes (Skills Bootcamps and Adult Skills Fund).You will lead from the front, developing and motivating a team to consistently deliver high-quality learner starts. Working cross-functionally with Marketing, Quality, Funding and Operations, you will help shape and deliver a robust learner attraction strategy aligned to contractual requirements, regional growth and organisational objectives.This role plays a pivotal part in the continued expansion and success of the organisation’s funded training provision.Role-Specific Responsibilities • Lead and manage the candidate engagement team to achieve individual and team KPIs, particularly learner starts across Skills Bootcamps and Adult Skills Fund programmes, • Deliver against agreed budgets and performance targets, • Work closely with Marketing to plan and optimise learner attraction campaigns, including testing new initiatives in emerging or challenging regions, • Collaborate with Quality teams to ensure programmes meet high standards and contractual expectations, • Work alongside Funding teams to ensure compliance with funding rules and regulations, • Line manage, coach and performance-manage staff in line with organisational values and people development objectives, • Deliver training and development sessions for team members as required, • Participate in operational and leadership meetings, • Support the successful delivery of funded contracts across multiple regions, • Lead or contribute to ad-hoc projects aligned to business prioritiesCandidate RequirementsEssential Skills & Experience, • Proven experience in a candidate attraction, learner recruitment or engagement-focused role, • Proven track records in management performance through people to exceed targets, • Strong leadership capability with experience driving initiatives independently, • Confident stakeholder management across multiple internal teams, • Experience creating and updating content to support attraction and engagement activity, • Experience within Work Based Learning or Government Funded Training Programmes would be highly desirable For more information please contact Simon Atkins at Pertemps on

• School office manager, • Primary School, • Full-time, • ASAP Start, • Temp to perm The role would suit an individual with previous experience in running a large school office or an experienced school administrator looking for a more senior position. The Role In this role you will manage the full range of administrative support to the Head and Senior Managers, ensuring continuity is maintained between staff, pupils, Governors, parents, carers, professionals, volunteers and visitors and all stakeholders. Under the direction of the school business manager the post holder will be responsible for managing processes in the school and liaising with the SLT team. You will actively embrace the schools core principles to ensure an inclusive and positive environment for all pupils, including those with learning difficulties and disabilities. The Schools Office Manager will liaise with senior managers, OHCAT Shared services teams school staff, pupils, Governors, parents, carers, professionals, volunteers and visitors to maintain the high standards of the school. Lead on the Lettings of the facilities and assist with preparations for school events, projects and functions. You will be responsible for: • Admissions, • Attendance, • General admin, • Handling students transition from year 6 to 7, • Invoices The School This vibrant, two-form entry Catholic primary school is based in Peckham and serves children aged 3 to 11. Rated ‘Good’ by Ofsted, the school is rooted in strong Catholic values and offers a nurturing environment where every child is recognised and supported to reach their full potential. With a diverse and inclusive community, the school provides a broad, enriching curriculum that includes creative arts, sports, music, and regular educational visits. The school fosters academic excellence, independence, and responsibility through high-quality teaching and a strong partnership with parents and the local parish. If you are an experienced office manager seeking a full-time position, please apply immediately with an up to date CV. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.

Workplace Manager (12 month FTC), London, c50k plus full package Our client is a business of c 200 staff with head office and extensive meeting space in Central London. They are recruiting a Workplace Manager on 12 month FTC to oversee daily office operations, facilities, and employee experience to create a safe, efficient, and engaging work environment. Key responsibilities include managing vendor relationships, health and safety compliance, space planning, budget management, and supporting hybrid work initiatives. They require strong leadership, organization, and communication skills. Key Responsibilities • Facilities & Vendor Management: Oversee building maintenance, cleaning, security, catering, and vendor SLA compliance., • Health & Safety & Compliance: Ensure compliance with health, safety, and regulatory standards, including RIDDOR, L8 EICR, F Gas and acting as fire warden and first aider., • Workplace Experience: Improve the employee journey by managing office amenities, events, and hybrid work logistics., • Operations & Finance: Manage office budgets, procurement, and supply inventory., • Space Planning: Coordinate seating, office moves, and space optimization to adapt to business needs., • Experience: Proven experience in facilities management, office management, or hospitality, requiring 3-5+ years., • Communication: Excellent verbal and written skills for managing relationships with employees and vendors., • Technical Skills: Proficiency in MS Office, Google Workspace, and CAFM (Computer-Aided Facility Management) systems., • Attributes: Highly organized, proactive, capable of managing budgets, and skilled in conflict resolution. Please note that candidates may very occasionally be required to work evenings or at the weekend if there is a significant event on in the building. Time off in lieu will be provided. Please note this is a 12 month fixed term contract initially.

Job Title: Restaurant Designer (Revit/3DS Max) Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary: Competitive Job type: Full time permanent Are you an experienced Revit Designer looking to play a key role in shaping creative, high impact spaces? Would you like to join a progressive, employee-owned company working across the hospitality, restaurant, and retail sectors? Do you thrive in a fast-paced environment, balancing multiple projects with creativity and technical precision? At IFSE Group, we design and deliver innovative, efficient, and visually striking commercial kitchens and foodservice spaces. From M&S Cafés to Hilton Hotels, and from the National Gallery to high-end restaurants, our work spans a broad and exciting client base. About The Role: We are currently seeking a Mid-Weight Designer with strong Revit/3DS Max experience to join our in-house design team. This position will support the Design Manager and play a leading role in the development and execution of high-quality kitchen and interior design concepts. Your primary focus will be to deliver detailed Revit models and visualisations, alongside traditional 2D CAD work. You will also collaborate across departments and with external stakeholders - including clients, architects, suppliers, and contractors - to ensure seamless project delivery. Some projects will include restaurant front-of-house designs, requiring mood boards and interior design proposals. Frequent site visits are required for surveying and project coordination. What we're looking for: Key Requirements: • Revit (priority) - Proven experience using Revit for commercial or hospitality design projects. This is a key focus of the role., • AutoCAD - High-level proficiency, • 3DS Max / Sketch-up - For 3D concept development and rendering, • Commercial kitchen and restaurant design - Strong understanding of equipment layouts and space planning, • Interior design and FF&E - Ability to develop mood boards, select finishes, and propose design concepts, • M&E service drawings - Ability to produce detailed, technically accurate layouts, • Adobe Photoshop and Microsoft Office Suite, • Excellent written and verbal communication skills - Must be a collaborative team player, • Advanced Revit workflow knowledge - Including families, schedules, and rendering, • CRM systems, • Common Data Environments (CDE), • Competitive salary, • Annual bonus (generally paid in May) which is related to the success of the company for the year - as we're an EOT (Employee Ownership Trust) that can be tax-free up to the value of £3.6k, • Private Health Care (after probation period has concluded), • Generous Company Pension of 4%, • Life cover amounting to 4x salary (after probation period has concluded) Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Revit Technician, Revit Design, CAD Technician, Construction Fit Out Designer, Project Designer, Hospitality Restaurant Designer, may also be considered.

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: • Day-to-day reactive repairs, • Contract and contractor management, • Complaint handling and issue resolution, • Empty homes, • Disrepair cases Key Responsibilities • Act as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services., • Ensure accurate diagnosis of disrepair cases within Council properties., • Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues., • Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries., • Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints., • Promote continuous improvement and good practice in service delivery., • Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer., • Deliver one-to-ones, team meetings, and weekly huddles., • Support team wellbeing through regular discussions, clear target setting, and performance management tracking., • Meet all deadlines for reports and attend internal and external meetings as required., • Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels., • Develop daily work demand disciplines to ensure effective management of time, quality, and cost., • Promote the Croydon brand in all customer and stakeholder interactions. We are looking for a confident and experienced housing professional with: • Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment., • Proven experience supervising and supporting a team., • Excellent stakeholder management and communication skills., • Strong organisational skills with the ability to meet tight deadlines., • Experience handling complex complaints and driving service improvement. If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Records Control Assistant Major Works South East Orpington | £32.7k - £37.7k per annum (dependent on skills and qualifications) Full time | Site & Office based Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more REQ5452 There is an opportunity for the position of Records Control Assistant, based in Major Works reporting to the Resource Manager. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… • Travel to Replacement Project sites across our operational area and take measurements of laid and abandoned mains pipework in order to produce an accurate “as laid” drawing pack for digitalisation, • Log accurate stats of laid and abandoned pipework to assist in updating our network records and contractor payments, • Undertake “as laid” drawings for services where required, • Ensure that compliance targets are met in relation to the role, • Report and submit any network inaccuracies via Error Management reporting process, • Promote safe behaviours within the company and with our contract partners What you will need • You should possess a keen attention to detail and good time management with a methodical approach, • Have good computer skills with a proactive approach to business challenges, • Have the ability to work on your own initiative but also as part of a team achieving the business results Not sure you meet every requirement? Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. >

Records Control Assistant Epsom, Godstone, Orpington | £32.7k - £38.7k per annum (dependent on skills and qualifications) Full Time | Hybrid (Office & On-Site) Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more REQ5493 There is an opportunity for the position of Records Control Assistant, based in London Construction, reporting to the Resource Manager. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… • Travel to Replacement Project sites across our operational area and take measurements of laid and abandoned mains pipework in order to produce an accurate “as laid” drawing pack for digitalisation, • Log accurate stats of laid and abandoned pipework to assist in updating our network records and contractor payments, • Undertake “as laid” drawings for services where required, • Ensure that compliance targets are met in relation to the role, • Report and submit any network inaccuracies via Error Management reporting process, • Promote safe behaviours within the company and with our contract partners What you will need • You should possess a keen attention to detail and good time management with a methodical approach, • Have good computer skills with a proactive approach to business challenges, • Have the ability to work on your own initiative but also as part of a team achieving the business results Not sure you meet every requirement? Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. >

Project Manager (Decommissioning) Hybrid Working - Local Office - 2 days a month on site. Financial Services Lorien's leading banking client is looking for a Decommissioning Project Manager to lead the end-to-end retirement of a key digital product that, despite delivering new features, did not significantly change user behaviour and has now received formal decommissioning approval from ExCo. You will oversee the entire decommissioning lifecycle - from issuing formal notifications to delivery within a governance-heavy environment involving Product Committees, front-line stakeholders, and structured engagement with Bank communications teams. This role requires a self-starter with strong delivery discipline and the ability to navigate complex governance frameworks. This role is based in Local office. This role will be Via Umbrella. Working in a Hybrid Model of 2 days a month on-site. Key Skills and Experience • Own and deliver the full product decommissioning plan., • Manage formal notifications, including the six-month notice period to a third party., • Lead communications planning and ensure front-line colleagues are informed and supported., • Coordinate across Product, Technology, Governance, Compliance, and Communications., • Produce and maintain clear, accurate, and auditable documentation., • Oversee technical decommissioning activities and operational offboarding., • Manage project governance, including RAID, reporting, packs, and approvals., • Work with PR / Comms teams to align messaging and internal communications., • Strong background in project management, ideally within digital or banking environments., • Proven ability to navigate heavy governance and approval frameworks., • Excellent written and verbal communication skills., • Strong stakeholder management across technical and non-technical groups., • High-quality documentation and organisational skills., • Experience in large banking, financial services, or regulated industries., • Prior involvement in product decommissioning or end-of-life product lifecycle management. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Role Purpose Customer Service Team Leader This role exists to help Haringey Council to serve its customers well. This will be achieved within a specific service area including face to face (including but not limited to Customer Service Centres), digital, telephones, and service development. Main Responsibilities Customer Service Team Leader • To manage a team across the core activities of the service with a focus on delivering a high level of customer service and performance and staff management., • To specialise in one of the following areas: Customer Service Centres (face to face), Digital Contact Centre (including but not restricted to telephones, social media, inboxes and digital processing)., • To support and deputise for Customer Service Manager, and to represent the service at internal and external meetings, as required, • To provide comprehensive advice and be able to deal with complex, contentious or technical enquiries., • To ensure the provision of high quality, professional customer facing services and improved service outcomes., • To respond effectively and accurately to routine enquiries in accordance with procedures., • To assist in the delivery of various service functions in accordance with priorities and service demand., • To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes., • To comply with statute, legislation, discretionary powers, council standing orders, council policies and codes or standards of conducts., • Response to complaints and feedback to staff following investigations as appropriate, • To participate in the drafting of reports on behalf of CS Management as required, • To work on service wide projects and initiatives, including the design and development of Service-related policies and strategies., • To act as key leading resource in responding to Members Enquiries, FOI and formal Customer Complaints Key activities, • The key activities for this role include but are not limited to:, • To act as an escalation point for complex customer enquiries;, • To keep a good understanding of services, working closely with internal and Service-related subject matter experts., • To monitor handling time and use of solutions to achieve excellence in Customer Satisfaction through the pursuing of first-time contact resolution., • To own improvement initiatives aimed at demand reduction and the achievement of significant shift towards digital channels and transactions., • To work across the wider Customer Experience Team and service areas in the continuous reviews of avoidable contacts and the ongoing reduction of our cost to serve. Knowledge, Qualifications, Skills and Experience Customer Service Team Leader • Customer Service Team Leader a high knowledge of relevant legislation, best practice and customer contact procedures., • Have a high knowledge and experience of concepts, principles and practices gained through experience and development in a specific field (face to face, digital, social media, telephones, and development)., • Experience of managing and motivating teams of staff in a busy environment., • Experience of setting own and team priorities in line with agreed targets, managing workloads according to service needs., • Customer Service Team Leader Able to work under pressure with competing priorities., • High standard of written and verbal communications skills., • Good IT skills required to operate in a front-line customer services and office environment such as MSOffice, • Customer Service Team Leader Being creative and innovative on an ongoing basis, • Dealing with a range of complex matters that can have significant impactions for the Service, employees or partner organisations.

Seva Education is offering an innovative solution to meeting the needs of students with special educational needs and disabilities. You will be given an exciting opportunity to work as a part of an expanding group of schools, where your energy and experience will be valued as a part of our aim to meet the varied needs of our students. You will enjoy a high degree of job satisfaction as you have the opportunity to apply your skills to working with students in key stage 2, 3 and 4 and further education. Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service. Job Title : School Administrator (Full Time) Job Type : Permanent Location : Kings Cross Salary : £27,729 - £32,454 PA (Full Time) Reports to : Executive Head Teacher PURPOSE OF THE ROLE Responsible for an effective and efficient clerical and welfare support to the school. PRINCIPAL ACCOUNTABILITIES • Providing receptionist support to the school – being the first contact / front line in receiving visitors, staff and pupils to the school., • Providing pupil and staff attendance support to the school., • Managing the staff, pupil, parents and visitor school entry system., • Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate., • Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate., • Managing the school’s public noticeboard, adding and removing content as appropriate., • Updating the school calendar, adding and removing content as appropriate., • Updating the school’s website, adding and removing content as appropriate., • Recording, stamping and posting outgoing mail. Routine word processing, as and when required., • Updating and maintenance of the school's confidential computerized database ‘Central Record System’ which contains information on pupils and staff, and producing reports from same ., • Assisting in the maintenance of the school’s filing and archiving systems., • General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc., • Reporting premises faults, damages, incidents and other occurrences to the school Premises as appropriate including following up on and taking steps to ensure the faults are resolved in a timely manner., • Reporting equipment faults e.g. printer and photocopier, laminator, water cooler, noticeboard screens, telephone and fax system etc. and other equipment to relevant companies which whom the school has service and maintenance agreements, including following up on and taking steps to ensure the faults are resolved in a timely manner., • Monitoring school stock levels and making stock orders., • Receiving and checking stock orders by matching Delivery Notes with Purchase Orders and informing the FAO of any discrepancies including chasing up missing items, returning damaged items etc., • Assisting in generating statutory and non-statutory reports and returns to the Local Authority and government as required, in a timely manner, meeting deadlines., • Ensuring that reasons for pupil absence are obtained and recorded each morning and afternoon and filing pupil attendance records confidentially and accurately., • Strong Education., • Experience within a similar role is desirable, • A high degree of interpersonal skills utilizing these to build trust and confidence., • Excellent computer literacy skills, particularly with the Microsoft Office suite of programs., • Have experience of working with SIIMS., • Ability to pick out key information and report it in a timely manner using appropriate means of communication., • Ability to build strong working relationships across all levels., • Professional and discreet. Strong work ethic. Seva Care Group ensures all employees have a responsibility to support the School in its duties by: • Attending mandatory training on Safeguarding children., • Being familiar with individual and the School’s requirements under relevant legislation., • Adhering to all relevant national and local policies, procedures, practice guidance and professional codes., • Reporting any concerns to the appropriate authority. Note: No job description can be considered complete and this job description will be subject to review and may be amended following consultation to reflect any changes that may occur and to meet the needs of the Company.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are looking for a Senior Software Engineer passionate about solving ambitious problems and working directly with Ripple Trading and Markets in the cross-border payments space. We are passionate about the growth of our engineers and place a premium on career development. You will have a high degree of accountability and responsibility from Day 1. You will be an integral part of the Ripple Trading and Markets Team, building scalable, resilient and performant trading systems in a constantly evolving and fast paced environment. You will have real impact and have the opportunity to drive the architectural roadmap, whilst looking to optimize away manual inefficiencies. Example projects: The team has helped develop a number of modular building blocks • Low-latency Algorithms for Automated Trading and Systematic Market Making, • Real-time streaming pipelines and signals, • Pricing libraries and tooling, • Further evolution of the Algo suite, refining the signal processing and breadth of trading strategies and products., • Building towards an event-driven architecture to connect the logical building blocks and provide integrated communication between trading systems and to other partners., • Be an ambitious builder, working up and down the stack, mixing software engineering, data engineering, and distributed systems knowledge to build modern enterprise payment applications., • Build reliable, high-throughput, low-latency microservices to power a diverse range of trading use cases, • Engage in the complete software development lifecycle by collecting requirements, showcasing solid software design principles, and maintaining operational excellence through unit and integration testing, • Be a true owner, managing and supporting Trading Engineering applications throughout product lifecycle, • Work with teams across the organization, including product, legal, and business development to think beyond the technical implications of your design decisions, • Continuously raise our standard of engineering excellence by implementing and driving standard processes for coding, testing, and deployment, • Proactively identify customer and infrastructure difficulties and drive corresponding solutions., • 5+ years of software development with minimum 2 years in Ops or DevOps experience in trading environments, with expertise in large-scale distributed systems; recent work in Java, Go, or Scala is preferred., • Hands-on experience with container orchestration (Kubernetes, Docker, etc.) and cloud infrastructure, especially AWS; familiarity with Infrastructure-as-Code tools like Terraform or CloudFormation., • Strong CI/CD and deployment pipeline skills, with a security-first mentality and experience building scalable, robust, and secure distributed services., • Background in front-office trading systems, ideally with exposure to FX or crypto trading; front-end experience with React or similar frameworks is a plus., • Collaborate with the team to implement, configure, and manage comprehensive monitoring, logging, alerting, and observability solutions - advocating for security best practices., • Deploy, manage, operate, and scale applications and services on AWS - whilst troubleshooting performance issues across the stack., • Collaborative, agile approach, passionate about clean architecture, continuous improvement, and engineering standard methodologies., • Strong communication and mentorship skills, with a desire to share knowledge and work closely with a diverse and high-performing team. WHO WE ARE: Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

Project Manager – Solar Development & Delivery • London (Hybrid 3–4 days office / 1–2 days WFH), • c£90,000 + Excellent Bonus + LTIP, • 5+ Years’ Experience | Utility-Scale Renewables Are you a driven renewable energy Project Manager looking to step into an influential role with real ownership? This is a chance to join a fast‑growing, high‑energy solar developer where you’ll lead utility‑scale projects from early development right through to delivery — representing the client while the EPC executes construction. If you want impact, progression, and the ability to shape major UK solar assets, keep reading. The Opportunity You’ll take full responsibility for a portfolio of utility‑scale solar projects, working across feasibility, design, planning, grid, and handover into construction. You’ll be the key link between development teams, EPC partners, consultants, and stakeholders — ensuring projects land on time, on budget, and to the highest standard. This is ideal for a self‑starter who thrives in a fast-paced environment and wants to join a team with big ambitions and the pipeline to match. What You’ll Be Doing Development (Front-End): • Lead feasibility, design coordination, planning, permitting and grid stages., • Ensure each project is technically, commercially, and operationally ready for NTP. Stakeholder & Client Representation: • Act as the client interface with EPC contractors and delivery partners., • Build strong relationships across internal teams, landowners, consultants, DNOs and local authorities. Delivery (Construction Oversight): • Manage the transition from development to execution., • Track cost, schedule, quality, and performance across multiple sites., • Ensure HSE compliance and risk mitigation at every stage. What We’re Looking For • 5+ years’ renewable project management — ideally solar, private wire or BESS., • Strong understanding of planning, permitting, design, grid and commercial process., • Confident communicator with excellent organisation and stakeholder skills., • A proactive operator who enjoys autonomy and a fast-moving environment., • London-based with hybrid working. Why This Role Stands Out • Be part of a high‑growth developer shaping major solar assets., • Real ownership and meaningful impact on the UK energy transition., • Strong salary, bonus, and long‑term incentive plan., • Clear progression pathway for high performers.

Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. • Closing date: 9am on Monday 16 March 2026 If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April • 11am – induction morning session starts, • 12.30pm – lunch, • 1.15pm – induction afternoon session starts, • 5pm - induction afternoon session finishes, • 9.30am – induction morning session starts, • 12.30pm – lunch, • 1.15pm – induction afternoon session starts, • 4pm - induction afternoon session finishes, • Providing emotional and practical support to kinship carers., • Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. * Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. * Liaising with schools, local authorities and other professionals to coordinate support. * Supporting kinship carers with challenges relating to the child(ren) in their kinship care. * Signposting to relevant services, support organisations and Kinship training opportunities. * Coordinating celebration and family events (including in Kinship Care Week). * Supporting applications for grants for essential items or family breaks. • Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation., • Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers., • Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team., • Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols. * Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. * Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. * Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: * Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. * Experience providing structured one-to-one support, casework or family support over a defined period. * Experience working directly in community settings or alongside local authority or partner organisations. * Experience facilitating peer or support groups in community or online settings. * Experience working with statutory, voluntary and community services, including liaising with professionals around the family. * Experience recognising and responding appropriately to safeguarding concerns. * Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. * Understanding of trauma-informed and strengths-based approaches when working with families. * Awareness of how children’s social care, education, health or welfare systems affect families. * Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. * Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. * Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). * Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. * Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: • Flexible working - we understand how important it is to balance family and work life., • 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown), • Employee Assistance Programme (24/7 confidential advice line and counselling) Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. • Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?, • Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result., • Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support., • Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.

Overview Blue Gem Holdings is the holding company of four individual divisions within the serviced office industry in prime locations in the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow, we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. Blue Gem Four Divisions: One Avenue Group | Flexioffices | Economy | Identity Company Values: Positive Attitude | Problem Solving | Above and Beyond The Role (Contract Term: Temp-to-Perm, Full Time Monday – Friday, office-based) This is a hands-on leadership role where your ability to coach, guide, and grow others is front and Centre. You’ll elevate your team, helping each one build skills, hit goals, and level up. If you’re passionate about bringing out the best in people and making operational excellence, this one’s for you. Key Responsibilities -Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance, and contractors. -Ensure balanced task distribution and smooth daily operations -Lead regular 1:1s, set goals, and support individual development plans -Coordinate and document daily team briefings -Manage rotas, authorise leave, and track team absences -Act as Centre Manager when required -Uphold impeccable standards of cleanliness and hospitality throughout the Centre Candidate Profile If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: -Lead with a proactive, hands-on approach -Prioritise exceptional client care and clear, confident communication -Have strong operational and team management experience, with a talent for coordination -Stay calm, adaptable, and composed under pressure -Are relentlessly organised, with razor-sharp attention to detail -Build trust quickly and create a warm, elevated atmosphere -Love to take initiative, stay solutions-focused, and confidently own client-facing events What we offer Salary: £35,000-38,000 PA (dependent on experience) We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is purely office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. -Competitive Salary plus an annual discretionary bonus -33 Days Annual Leave: (including Bank Holidays) -Professional Growth and Support: Through fully funded training programs and personal mentoring -Health and Wellbeing: Through Blue Gem Holdings Ltd, access to our gyms and Employee Assistance Programme -Exciting Team Culture: Regular social events, partner-led networking, and team trips. -Enhanced Pension Package -Season Ticket Loan: To make your commute a breeze Finding the right fit Training covers the process, but you bring the presence! That’s why we’re after more than experience. At Blue Gem, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves.

PAIR is hiring a Learning Designer to the growing learning team. This is a hands-on learning design role. You’ll translate the best AI tools into practical, trustworthy and engaging learning on PAIR - keeping our customers up to date with personalised updates of the latest advances in AI and supporting them to do their best work, faster. This role is for someone hungry, hands-on, and excited by the opportunity to blend learning design with emerging AI tools. You’ll work day-to-day with our Head of Learning Design, adding to our offering and working to keep PAIR at the forefront of driving AI Adoption. Role details Location: London, hybrid (2 days/week in the office) Type: Full-time Reports to: Head of Learning Design Salary: £55k–£70k + stock options (depending on experience) Target start date: Early May 2026 What you’ll do You'll take newly released AI features and product updates from raw release notes → structured learning → shipped content and masterclasses, working closely with the Head of Learning Design and the wider PAIR team. Your focus will include: • Masterclass design: Support the build of new masterclasses for other AI providers (Claude, Lovable etc), drawing on PAIR's existing award-winning Masterclasses and adapting it for new tools and audiences., • Content and communications: Produce high-quality written and scripted content -newsletters, long-form articles, short-form video, social - that positions PAIR as a trusted partner for organisational AI adoption, tailored to senior decision-makers, managers, and day-to-day users., • Content updates: Monitor for relevant feature releases, triage what matters for learners, and translate updates into revised scripts and assets as part of PAIR's quarterly filming cycle. Our updates must keep pace with the speed at which AI is evolving. You will publish fresh tips and insights on new releases onto the platform within days, not weeks - and be comfortable taking a lean spec and running with it as you look to build out PAIR’s learning offering., • Learning product evolution: Contribute to the ongoing design of PAIR's learning products, with a focus on keeping skills current, personalised, and embedded in real workflows - including designing exercises and assignments that land in practice, not just on paper. This is an exciting time to be in learning design. During product sprints, we've used tools like Claude, Synthesia, and Lovable to move from learning objectives to script to prototype course within 24 hours. That pace simply wouldn’t have been possible without AI. You'll be at the centre of how PAIR blends the best of learning design with AI capability - refining and rigorously testing our processes to make it possible to build high quality learning products in days rather than months. What success looks like in 12 months By month 12: • Our AI Masterclasses continue to be of impeccable quality and lead to transformative AI adoption results, as rated by users., • New AI releases are featured on PAIR within 3 days of going live - with incisive analysis and helpful tips generated immediately., • Our personalised exercises and assignments have evolved significantly to harness the latest model advances and remain world-leading. What we’re looking for As an AI learning team, we practise what we preach. The person we hire for this role needs to be hands-on, genuinely fluent with AI tools and actively using them to do better work, faster. Non-negotiables • Writing quality: You have demonstrable experience producing engaging, clear, well-crafted written learning content - not just structured information, but content people actually want to read., • Translating complexity: You can take a technical AI feature and turn it into learning a busy manager or a first-time AI user can act on - and explain the trade-offs in how you've approached that., • Pace and organisation: You can handle multiple work streams, keep projects moving, and don't let deadlines quietly slip. PAIR moves fast - from building new courses from scratch within 24 hours to getting new updates onto the platform within 3 days of release - you are comfortable working at (very fast) pace, leveraging the best of AI to build things that simply weren’t possible before!, • AI fluency: You’re an avid user of ChatGPT, Copilot or similar with experience of using your tool of choice as a genuine workflow accelerator. You're naturally curious, always exploring new applications of AI in your work, and are as comfortable upskilling those around you as you are pushing your own practice forward., • Prompt engineering skills: You understand how to write good prompts and can design learning assignments that develop this skill in others., • Learning design instinct: You know what makes an exercise land - not too abstract, not too prescriptive, and tied to a real workflow. Nice to have • Working knowledge of Claude and Gemini, • Experience with instructional design or structured learning frameworks., • Comfort in front of a camera or in a live facilitation setting., • Familiarity with how AI tools are being adopted in enterprise or corporate environments. A note on scope Your core focus is content and learning design: writing, scripting, structuring masterclasses, and keeping PAIR's learning products current. As part of a small team, you may occasionally support broader business needs, but the mandate is clear - you're here to add to the quality, depth and speed of PAIR's learning offering. How we work • We move quickly and iterate based on real usage., • We favour clear thinking and simple communication over heavy process., • We care about the craft of what we ship, while being honest about constraints and trade-offs., • You’ll report to our Head of Learning Design who is ultimately responsible for the quality of our learning offering and ensuring PAIR keeps pace with the speed of AI advances. About PAIR PAIR helps organisations pair the best of human and artificial intelligence. We work with governments, enterprises and ambitious organisations to move beyond AI hype and into everyday, high-impact use. We do it through individually personalised AI training and adoption support, so people don’t just “know about AI” but build repeatable ways of working with it. We’re fortunate to work with customers including PwC, the Ministry of Justice and The Crown Estate, and our work has been featured in The Times and the FT. We’re a small, high-calibre team. In 2026 we’re scaling enterprise roll-outs, building a product-led growth motion, and making PAIR the place where AI practice lives and evolves inside organisations. PAIR is an equal opportunity employer. We welcome applicants from all backgrounds. How to apply The application process has five steps: • 02 March - 13 March: Submit your application through our form, linked below. Incomplete responses will not be reviewed., • 16 March: 15-min phone interviews, • 20 March - 25 March: Take home task, • 31 March: Final stage (in person), • 1 April: Decision and reference checks, • Target start date: Early May Application questions on the form Fill in the form here: Why PAIR? (150 words max) • Tell us how you're actually using AI tools in your day-to-day work right now. What are you using them for, where do they fall short, and what does that tell you about how to teach others to use them well?

Operations Manager 📍 Location: Full-time, On-site or Office (W10 5BN – Notting Hill, London) 💷 Salary: Competitive, based on experience + commission opportunities 🚀 Start date: ASAP About Us PNI Events and Rolling Minds are two of the UK’s most exciting and fast-growing experiential catering and events companies. We deliver high-impact, high-energy food and drink activations for some of the world’s biggest brands - including: Google, Disney, Meta, Nike, Amazon, Netflix, Instagram, Apple, Spotify, Pinterest, TikTok and many more. You’ll find us activating at the world’s most iconic events — Cannes Lions, Coachella, Formula 1, Glastonbury — as well as countless major festivals, launches, and global brand experiences. We specialise in creating unforgettable, fully branded food and drink experiences, including: • Branded truck tours, • Interactive dessert installations, • Innovative design-led drink pop-ups, • Bespoke product sampling, • Immersive pop-up builds and branded takeovers The Role This is a very hands-on role. You won’t just be managing from behind a desk — you’ll be actively involved in preparing, loading, delivering, setting up, running and packing down events, working closely with the wider events team to ensure excellence at every turn. You must genuinely enjoy being on-site, working with equipment, solving problems in real time, and leading from the front. As Operations Manager, you will be responsible for the smooth operational delivery of all PNI Events and Rolling Minds activations across the UK and internationally. You will oversee logistics, stock, equipment, staffing and warehouse operations - ensuring every event runs efficiently, on time and within budget. Key Responsibilities Operational Delivery • Oversee end-to-end event operations from preparation through to pack-down., • Lead the setup, live running and breakdown of activations., • Troubleshoot operational challenges quickly and effectively on-site., • Ensure all events are delivered to the highest standard. Logistics & Equipment • Manage company-wide transport logistics, including vans, equipment and stock movement., • Maintain and organise warehouse operations and inventory systems., • Ensure all catering equipment is maintained, serviced and event-ready., • Oversee ordering of stock and supplies, minimising wastage. Food & Beverage Operations • Maintain a strong understanding of food and drink service operations., • Ensure proper handling, storage and transportation of food and drink., • Understand catering equipment including freezers, fridges, coffee machines, ice cream machines, bar equipment and mobile kitchen setups., • Ensure all food hygiene and health & safety standards are met at all times. Team Leadership • Manage and support in-house and freelance operational and event staff., • Lead by example on-site with energy, professionalism and attention to detail., • Ensure all team members follow processes and maintain high standards. Financial & Process Management • Monitor event costs and support efficient budget management., • Implement and follow operational systems and processes to improve efficiency., • Use spreadsheets and operational tools to manage scheduling, stock and logistics. Who We’re Looking For • Minimum age: Over 25 years old (required), • Full UK driving licence (manual) – confident and experienced driving vans (essential)., • Proven experience in event operations, catering operations, or experiential activations., • Strong understanding of food and drink service and associated equipment., • Highly organised and detail-oriented., • Physically capable and comfortable with lifting, loading and on-site work., • Calm under pressure and solutions-focused., • Willing to travel across the UK and occasionally internationally., • Strong communication and leadership skills., • Positive, proactive attitude and genuinely enjoys hands-on work. Commission Structure In addition to salary, this role includes a highly attractive commission structure: • Earn up to 8% of revenue from any new event you bring in where we don’t already have an existing relationship (T&Cs apply). Perks & Benefits 🚴 Cycle to Work Scheme ❤️ Private Health Care (after 1 year ) 🐶 Dog-Friendly Offic e 🍦 Unlimited Free Ice Crea m 🛫 Travel opportunities in the UK & internationall y 😎 Fun, casual work environment in Notting Hil l 📅 28 Days Holiday (incl. bank holidays ) If you thrive in fast-paced environments, love being hands-on, and want to be part of some of the world’s most exciting brand activations — we’d love to hear from you .

We are working with a leading global commodities firm that is looking to recruit a Senior Project Manager to support Front Office-led change across its Commodities business. The role will focus on delivering new trading products and platform enhancements across Energy markets, working closely with Front, Middle and Back Office technology teams. You will be involved in delivering change across core trading platforms, including established ETRM systems such as Openlink Endur and Orchestrade, alongside internal applications and wider system integrations. This role is based in the City of London and offers hybrid working with 3 days in the office. The position is offering a base salary of up to £125,000 with potential flexibility, plus bonus and a strong benefits package. Key responsibilities • Deliver Front to Back New Product Onboarding initiatives across Energy and Commodities, • Manage delivery activity across trading, risk and operations technology teams, • Work closely with Front Office stakeholders and senior delivery leads, • Plan and run Agile delivery using Kanban, • Own delivery governance, RAID management and project reporting Experience required • Senior Project Management experience within Commodities, with Energy exposure highly beneficial, • Experience delivering Front Office facing technology change, • Understanding of OTC and Exchange Traded Derivatives and the trade lifecycle, • Experience working with ETRM platforms such as Openlink, Orchestrade or similar systems, • Comfortable operating in complex, fast-moving delivery environments If you are an experienced Senior Project Manager with the relevant commodities background, please respond to this advert with an up-to-date CV for initial review.

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager to support the General Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Job Title: Assistant Store Manager Location: Watford Salary: £38,525 - £45,420 + £1,975 London Weighting Role: Permanent - Full-Time Are you ready to take your retail leadership career to the next level? We’re recruiting for an ambitious and driven Assistant Store Manager to join one of the UK’s fastest-growing retail businesses. With new stores opening regularly and clear progression pathways, this is your opportunity to grow with a company that truly invests in its people. If you thrive in fast-paced environments, love leading from the front, and are motivated by delivering results, this could be the perfect role for you. About the Role As Assistant Store Manager, you’ll play a vital role in driving store performance, leading a high-energy team, and delivering an exceptional customer experience. You’ll deputise for the Store Manager when required and help ensure every operational detail runs smoothly. What You’ll Be Doing • Leading, coaching and developing a high-performing team, • Supporting the Store Manager in delivering strong commercial results, • Ensuring smooth daily operations and excellent customer service, • Driving sales performance and exceeding store targets, • Managing stock levels and overseeing daily stock ordering, • Maintaining high standards of compliance, presentation and efficiency What We’re Looking For • Experience as an Assistant Manager, Store Manager within retail or hospitality, • A hands-on leadership style with a passion for achieving targets, • Strong organisational skills and attention to detail, • A proactive, solution-focused mindset, • Flexibility to travel within a 45-minute radius to support nearby stores, • The ability to prioritise, delegate and motivate a team in a fast-paced environment What’s in It for You? • Competitive salary of £38,525 – £45,420, • Guaranteed annual salary increase, • Clear and structured progression opportunities, • Industry-leading pay and benefits, • Health cash plan and wellbeing support, • The chance to join a business with exciting UK expansion plans If you’re ambitious, driven and ready to build a long-term retail career with genuine progression opportunities, we’d love to hear from you. Apply today and take the next step in your leadership journey. About us: This Assistant Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: • Web: McCarthy Recruitment, • LinkedIn: McCarthy Recruitment, • Facebook: McCarthyRecruitment, • Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data, please contact us at the office and we will respond to your query.

🏢 Company: LEC Robotics 📍 Location: London (Knightsbridge office-based) 📑 Engagement: Full-time contract 💷 Compensation: £50,000 + generous commission on gross revenue on each sale About LEC Robotics LEC Robotics brings next-generation robotic systems for the hospitality, entertainment and leisure sectors in the UK market. We provide stable, reliable, innovative solutions for food & beverage, cleaning and wider facilities management alternatives to unreliable and expensive staffing challenges. We operate across multiple robotics categories including: · Automated coffee and food service robotics · Service and delivery robots · Cleaning and facility robots · Security and surveillance robots · Industrial and warehouse automation · Emerging autonomous systems for retail, hospitality, logistics, and commercial environments We are growing rapidly within the UK and across Europe, expanding our reach and our product line. We are in a pivotal position to work directly with top tier research and development facilities to bring cutting edge technology to growing markets. Role Description We are seeking an experienced and commercially astute National Sales Manager to lead our sales effort across the UK. This is a senior, field-based position that combines strategic territory planning with hands-on, direct selling. You will be responsible for driving national revenue, developing key accounts, and building the infrastructure and processes that will underpin LEC Robotics' commercial growth. As one of our more senior commercial hires, you will work closely with the leadership team to shape go-to-market strategy, refine our sales approach, and, as the business scales, build and mentor a team of field sales executives beneath you. There is limited existing pipeline. You will be building from the ground up, which means the opportunity and the reward is substantial. Key Responsibilities: National Sales Strategy • Design and execute a national sales strategy to drive all product revenue across all UK regions, • Define territory structure, prioritise target sectors and geographies, and establish a scalable prospecting framework, • Set and own national revenue targets, reporting directly to senior leadership on pipeline health, forecast accuracy, and performance against plan, • Lead from the front with significant time spent in the field, visiting sites, meeting decision-makers, and closing high-value deals directly, • Build and develop a national pipeline from scratch through a combination of direct field prospecting, strategic networking, and industry engagement, • Engage C-suite, operations directors, and procurement leads at target accounts, building senior-level relationships that drive long-term commercial value, • Deliver high-quality product presentations and demonstrations, working alongside the technical team to address complex customer requirements, • Maintain a rigorous and accurate CRM in HubSpot, ensuring full pipeline visibility for the leadership team at all times, • Gather and synthesise market intelligence on competitor activity, customer needs, and sector trends to inform product positioning and strategy, • Work cross-functionally with the technical, product, and operations teams to ensure customer requirements are accurately captured and delivered Required Qualifications & Experience • Proven track record in a senior field sales, national sales, or business development role, with demonstrable experience closing high-value B2B deals, • Strong experience in territory management and building a sales pipeline from scratch in a new business or startup environment, • Excellent commercial acumen with the ability to develop strategy and execute at a hands-on level simultaneously, • Confident engaging and negotiating with senior stakeholders including directors and C-suite decision-makers, • Experience managing, mentoring, or leading a sales team, either directly or in a player-manager capacity, • Exceptional organisational and communication skills with the ability to operate independently at a national level, • Sales and negotiation skills, including experience in building client relationships and achieving sales targets, • Effective Communication and Presentation skills to deliver compelling product pitches and navigate client interactions, • Market Research and Analytical skills for identifying market trends and potential opportunities, • Basic knowledge of AI, robotics, or automation technologies is preferred, • Proficiency in CRM tools (HubSpot) and Microsoft Office Suite

Objekt is seeking a highly talented and data-driven Channel Manager to join our ambitious team in London. You will be the engine room behind our owned-and-operated channels across multiple platforms, with a keen focus on YouTube growth and success. This is a role for someone who lives and breathes the YouTube ecosystem. About Us Objekt is a forward-thinking creative content studio. We’re on a mission to make the digital world a more entertaining place. We collaborate with a diverse range of clients—from household names and broadcasters to disruptive challengers and talent—to produce content that punches through the noise. We are publishing more, creating and scaling our own original digital formats. We run GRIPPED, our True Crime channel, and we have several more channel launches in the pipeline for 2026. We also manage channels for clients (from brands to other rights holders). The Role As our Channel Manager, you will take full ownership of our digital storefronts. You’ll be responsible for the health, growth, and creative performance of existing channels, our upcoming new channel launches, and our client-managed channels. Beyond YouTube, you will lead the company’s own social presence across LinkedIn and Instagram, ensuring Objekt stays front-of-mind for the brands and talent we want to work with. You will also feed in strategically into other projects offering platform and performance insight that can inform great creative. Responsibilities: • Manage the day-to-day operations of existing and future owned channels. This includes scheduling, uploading, metadata optimisation (titles/tags/descriptions), and community management., • Create high performing thumbnails., • Take a lead role in the creative and technical launch of new channels, guiding them through the journey to monetisation., • Act as the "voice of the platform" during production and creative meetings. Use YouTube Analytics and data insights to inform our senior team on what’s working, what isn't, and how we should tweak formats to improve retention., • Take control of the Objekt brand on LinkedIn and Instagram. We want our feeds to be as high-quality and "noisy" as the content we produce for clients., • Write punchy, high-engagement captions, community posts, and "clicky" (but authentic) YouTube titles., • Feed into new business pitches with informed, data-led insights, showing potential clients exactly how we will manage and grow their presence. About You: • You have a deep understanding of YouTube formats, algorithms, and audience behaviour. You know why a thumbnail works or why a viewer drops off at the 30-second mark., • You can write in various tones - from the dark, intriguing hooks needed for True Crime to the smart, professional insight needed for a LinkedIn industry post., • You look beyond views, at AVD, CTR, and traffic sources to work out the "why" behind the numbers., • You don’t wait for a brief. You’re constantly suggesting new ideas for channels, channel growth, collaborations, or content hacks., • You enjoy working in a tight-knit team and are happy to be based in our London office full-time to embrace that face-to-face creative energy. Requirements: • 2+ years experience in digital content or social media management, with a proven track record of growing YouTube channels., • Fluent in YouTube Analytics. You should be able to navigate the backend with your eyes closed., • Experience with supporting tools (eg VidIQ or Tubular Labs), • Interest in the Creator Economy. You follow the trends and understand how brands, talent, and publishers are successfully leveraging video right now., • Proficiency in Google Workspace. An understanding of Adobe Creative Cloud (Premiere/Photoshop), Canva and other creative tools is a significant advantage for quick tweaks to assets and/or creating new content. This is a full-time, permanent, office-based role at our offices in London Bridge / Southwark. If you're passionate about great content and ready to help Objekt lead the digital entertainment space, we want to hear from you.

Job Description Billing Education Recruitment Manager – Harrow Office 📍 Location: Middlesex House, 130 College Road, Harrow, HA1 1BQ (Harrow on the Hill is the nearest station which is on the Metropolitan line) 💼 Contract: Full-time, Permanent 🕐 Working Hours: • Term Time: 07:00 – 17:00 (1.5-hour lunch break), • School Holidays: 09:00 – 16:00, • 💷 Salary: £40,000 – £75,000 per annum + Uncapped Commission & Bonuses, • 📌 This is a fully office-based role. Remote or hybrid options are not available. About Enlighten Supply Pool Enlighten Supply Pool is one of the UK’s leading providers of supply teachers and education support staff, with over 15 years of trusted service. Known for quality and professionalism, we pride ourselves on making meaningful matches between educators and schools, ensuring the best outcomes for both. The Opportunity We’re looking for a Billing Education Recruitment Branch Manager to lead and grow our high-performing Harrow office. This is a fantastic opportunity for someone with a proven agency recruitment background—ideally within the education or social care sectors—who is ready to take their leadership to the next level. As a Billing Branch Manager, you’ll lead a team of Consultants and Resourcers while continuing to manage your own successful desk. You’ll drive business development, mentor staff, and shape the strategic direction of the branch with the support of senior management. Key Responsibilities • Lead from the front with your own billings and client development, • Manage, inspire, and grow a team of Recruitment Consultants and Resourcers, • Develop and execute branch sales plans and strategies, • Conduct regular 1-2-1s and team meetings to support performance and wellbeing, • Hire and develop talent in line with Enlighten’s values and growth plans, • Foster a high-performing, motivated, and collaborative team culture, • Monitor team performance, providing coaching and feedback, • Maintain strong client and candidate relationships, ensuring satisfaction and quality service, • Act on feedback from our Learning & Development and senior leadership teams What We’re Looking For • Proven billing success in agency recruitment (education sector preferred), • Experience in leading or managing a recruitment team, • Strong knowledge of the education recruitment market (or similar sectors), • Results-driven, resilient, and passionate about growth and leadership, • Exceptional interpersonal and team-building skills What You’ll Get in Return • Uncapped commission structure (no threshold on personal billings), • Bonuses & branch incentives including shares in the business, • The most effective training and coaching in the industry, • Clear career progression and promotion opportunities, • Reduced working hours during school holidays, • Fun and sociable team environment with regular company events, • Dress-down Fridays and other team perks Ready to Join Us? If you're an ambitious recruiter looking to take the next step in your career, or an established manager ready for a new challenge, we want to hear from you. 👉 Apply now or reach out for a confidential conversation.

🥤Key Account Manager – Drinks 🛍️Wholesale 📍London - Hybrid 💰£45k + 15% bonus + all travel covered We’re working with a fast-growing better-for-you drinks brand that’s building real momentum across the UK. They’re now looking for a Key Account Manager - Regional Wholesalers to take ownership of key wholesale partners and drive serious growth through that channel. This isn’t a maintenance role. You’ll be building proper partnerships, unlocking new distribution, and making sure the brand doesn’t just get listed, it actually sells. It’s a chance to make a real mark in a business that’s scaling quickly. What you’ll do 🤝 Own and grow relationships with regional wholesalers, keeping the brand front of mind 📈 Build joint plans that genuinely drive volume and visibility 🚪 Identify and open new wholesale partners to expand route to market 🔄 Work closely with field sales to turn distribution into strong rate of sale 📦 Unlock range extensions, secondary sitings and activation opportunities 📊 Track performance, spot trends and share real market insight with the wider team 🎯 Collaborate with marketing and national accounts to keep execution sharp and aligned What we’re looking for 🥤 FMCG experience, ideally working with wholesalers or within route to market 🧠 Strong understanding of how regional wholesale actually works day to day 💬 Confident building relationships with buyers and decision makers 📊 Commercially sharp and comfortable owning numbers 🔥 Motivated by growing a challenger brand in a fast-moving environment What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Holds monthly credit meetings with the Financial Controller, GM, Front Office Manager, and M&E Manager. Finance Manager - Crowne Plaza Docklands. A DAY IN THE LIFE OF A FINANCE MANAGER AT OUR HOTEL.

Salary: £28,500 per annum, plus excellent benefits Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch Location: Tudor Grange, 114 Westcombe Park Road, Blackheath, London, SE3 7RZ About the role Churchill Estates Management are recruiting for an exceptional Development Manager for our development in Blackheath, London. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you will have line management responsibility for one or two others and you will be responsible for the maintenance of the property, and providing a first-class service to Owners. Youll be the trusted, go-to person on-site and a friendly neighbour for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Development Manager is someone who loves to work front of house and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, youll have an outgoing and friendly personality with a love of people. Youll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, youll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How youll be rewarded Annual holiday entitlement of 24 days Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

You will play a key role in ensuring business-as-usual processing is completed accurately, on time, and in line with operational procedures and regulatory standards. You will: * Process daily FX and Derivatives trades across EMEA locations, including confirmation and settlement * Manage trade lifecycle events for FX Swaps, Vanilla & Exotic FX Options, NDFs, Interest Rate Swaps, Currency Swaps, Caps/Floors and Inflation Swaps * Ensure trades flow seamlessly from Front Office capture systems through accounting, payment platforms, and the General Ledger * Escalate issues promptly and provide routine reporting to management * Support the Team Leader and Section Manager (VP) with process improvements and system enhancements * Participate in UAT testing for system upgrades and follow through on issue remediation What You'll Bring * Working knowledge of derivatives settlements. • Knowledge of trade lifecycle management Knowledge of matching and drafting confirmations, managing affirmations, and resolving queries with external counterparties * Understanding of ISDA, DRV, FBF documentation and regulatory reporting obligations * Knowledge of CLS settlements, SWIFT (MT & MX formats), SAA messaging, and rate reset processing * Strong operational risk awareness and control mindset * Excellent communication skills with the ability to liaise across Operations, Front Office, Finance, and external stakeholders * Proficiency in MS Office (Power BI, BBG, Python advantageous)

If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role • You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors., • Your responsibilities will include:, • Managing renewals from strategy through to placement, • Preparing market presentations and negotiating terms with insurers, • Handling mid term adjustments and complex queries, • Ensuring documentation, compliance and audit standards are consistently high, • Acting as the technical referral point for junior handlers, • Supporting the Broking Manager with workflow oversight and team coordination, • Building strong, credible relationships with underwriters in the London market, • This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room., • You are likely to have:, • Several years' experience handling commercial insurance within a UK broker, • Strong technical knowledge across core commercial lines, • Confidence dealing with Account Executives and senior clients, • The ability to prioritise and manage competing deadlines, • A natural inclination to coach and support less experienced colleagues, • A calm, organised and detail focused approach, • This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there., • You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job., • If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer., • If you would value:, • A pure handling role without sales pressure, • Exposure to larger, more complex commercial programmes, • The opportunity to mentor and shape a team, • A route into operational leadership No CV needed for an initial discussion. Reach out directly and we will take it from there.

Front Office Manager - Conrad London St. James WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK'S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. A World of Rewards: • A global travel program for team members, • Uniforms, • Meals whilst on duty, • The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub, • The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside, • The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques, • The Orchard, for afternoon teas and lighter meals, • The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service., • Oversee the Front Office operation to maintain high standards, • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement, • Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme, • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities, • Set departmental objectives, work schedules, policies, and procedures, • Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork, • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices, • Maintain good communication and working relationships with all hotel departments, • Monitor staffing levels to meet cover business demands, • Manage staff performance issues in compliance with company policies and procedures, • Recruit, manage, train and develop the Front Office team, • Comply with hotel security, fire regulations and all health and safety legislation, • A minimum of 2 years of Front Office supervisory experience in the hotel industry, • High level of IT proficiency, • Good level of commercial awareness and sales capabilities, • Experience of managing people and developing people, • Previous experience of managing a department, • Excellent leadership, interpersonal and communication skills, • Commitment to delivering a high level of customer service, • Ability to work under pressure, • Excellent grooming standards, • Flexibility to respond to a variety of work situations, • St James Park Tube Station - District & Circle Line - across the road, • Westminster Tube Station - Jubilee Line (4 Mins Walk), • Victoria Station (8 Mins Walk), • Waterloo Station (10 Mins Walk) Exact Location: 22-28 Broadway, London, England, SW1H 0BH, United Kingdom

Executive Lounge Host/Hostess (Casual) - Hilton London Wembley WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you! Hourly Rate of £13.39 per hour A WORLD OF REWARDS • We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost., • Opportunity to work additional hours when you can, • Free and healthy meals when on duty, • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints, • Process accurately check-ins and check-out, • Ensure that all Guest supplies and amenities are offered and replenished to the required standards, • Stay current with all hotel services as well as VIP requests and special events, • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity, • Project a professional manner with an emphasis on hospitality and Guest service, • Comply with Hotel security, fire regulations and all health and safety legislation, • Execute tasks as instructed by the Executive Lounge Supervisor or Manager, • Previous Front Office experience in the hotel, leisure or retail sector, • Calm, efficient and organised, • Excellent personal presentation and communication skills, • Previous experience in Executive Lounge in a hotel environment

My client, a global bank is seeking a VP Audit Manager with strong Market Risk and/or Liquidity Risk expertise to join its EMEA Internal Audit function. This role sits at the heart of Capital Markets audit coverage, providing independent assurance over risk management frameworks, models, controls, and governance across trading and treasury activities. Youll lead complex audit engagements, oversee more junior team members, and engage directly with senior risk and front-office stakeholders across the EMEA region. Key Responsibilities Lead end-to-end internal audits covering Market Risk and Liquidity Risk frameworks Review risk appetite, limit structures, stress testing, and governance arrangements Assess controls across trading activities, valuation, model usage, and risk reporting Own audit planning, execution, reporting, and issue follow-up Direct and review work performed by audit team members Deliver clear, well-evidenced audit findings to senior stakeholders Partner with Risk, Treasury, and Front Office management across EMEA About You Internal audit experience within financial services or a regulated environment Strong hands-on knowledge of Market Risk and/or Liquidity Risk Understanding of trading products, capital markets activity, and regulatory expectations Confident challenging senior stakeholders with clarity and professionalism Proven experience managing complex audit engagements Professional qualification (CIA / ACCA / CPA or equivalent) preferred This is a high-visibility opportunity offering exposure to complex, cross-border Capital Markets audits and strong long-term career progression. Salary from £105k base + strong benefits and bonus potential. Please click to apply. TPBN1_UKTJ

The Front Office Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. As a Front Office Manager, you'll keep your department running like clockwork and lead your team to ensure our g

This role involves managing facilities and workplace contracts and suppliers as well as managing an in-house facilities team of facilities assistants across office services and front of house. This prestigious professional services firm are looking for a Facilities Manager to look after their City b

We are looking for a passionate Front Desk Manager to join our wonderful team at London Marriott Hotel Marble Arch. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door S.

We have an opportunity for you to join the Nights Team as an Assistant Night Manager. Supervisory experience or be a strong front office or nights team member in a hotel. Flexibility- to enjoy working night shifts (weekends will be included).

We are looking for a friendly, experienced and enthusiastic hotel Reception Shift Leader/Duty Manager to join our Front Office team. You must be natural leader and have thorough knowledge of the Opera system supporting our receptionists in running an efficient reception area, managing bookings, and

We are seeking a passionate Duty Manager to join our Front Desk team.

As Front Office Manager, you'll lead with purpose, overseeing Reception, Guest Relations, and the Nights team, and collaborating closely with other departments to provide guests with a seamless stay.

But being a Duty Manager at Shangri-La goes beyond expertise. Elevate Your Career as a Front Office Duty Manager at Shangri-La Hotel, The Shard, London!. Under the guidance of our Front Office Manager, you'll inspire and lead your team.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!.London hotel built in the late 1800, located in Aldwych.The hotel features 298 Guest Rooms, including 19 suites.Blending Edwardian Du Siecle with modern comfort.Our hotel sits in the center of L

A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors.

Workplace/Facilities Manager - (Prestigious Law Firm) The firm This long-established law firm has been advising businesses and individuals for several years, supporting clients across a broad range of UK and international sectors. Its client base includes prominent owner-managed businesses, leading property companies, and fast-growing entrepreneurial ventures. The firm's core focus is helping clients achieve their commercial objectives, whatever shape their business takes. About the role: As Workplace Services Manager, you will oversee the day-to-day delivery of workplace services across the firm (excluding Front of House). You'll play a key strategic and operational role in ensuring the workplace runs smoothly, safely, and efficiently, while driving continuous improvement. You will report into the Head of Front of House & Workplace Services and work closely with IT, Property and Facilities leadership. Key Responsibilities Include: Delivering the strategic vision for workplace services Ensuring exceptional service for internal stakeholders Managing workplace functions: mailroom, reprographics, records, floor support Overseeing property services coordination and supplier relationships Managing offsite transcription/document production contracts Leading on health & safety compliance and emergency procedures Supporting office moves, refurbishments, and change projects Leading, developing, and motivating a multi-skilled team Supporting budgets, benchmarking, and contract negotiations Required skills: • Proven experience in workplace, facilities, or operational management, • Background in legal environment, • Strong leadership skills and experience managing both in-house teams & vendors, • Strong contract and supplier management expertise, • Excellent communication and stakeholder engagement skills, • Robust understanding of health & safety (IOSH/NEBOSH required), • Experience with workplace technology tools, • Exposure to office moves or workplace transformation projects This is an opportunity to have a significant impact on the operational success of a highly respected firm, working as part of a supportive leadership team with a clear strategy for innovation and growth. The firm is deeply committed to equal opportunities and fostering an inclusive environment where everyone can excel. Salary will be circa £65,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Identity & Access Management (IAM) Project Manager – £750 p/d Umbrella – 6 Month Contract - Investment BankingJob Title: Identity & Access Management (IAM) Project ManagerLocation: London (Hybrid – 3 days per week in the office)Contract Type: Contract (Inside IR35)Duration: 6 Months (likely extension)Industry: Investment BankingAbout the RoleA leading global investment bank is seeking an experienced Identity & Access Management (IAM) Project Manager to deliver critical security and access-control initiatives across its technology estate. This role is ideal for a seasoned project manager with strong IAM delivery experience in highly regulated financial environments.You will oversee end-to-end IAM projects, partner with Cyber Security and Infrastructure teams, and ensure alignment with regulatory, audit, and operational requirements.Key Responsibilities • Lead delivery of IAM projects including IGA, PAM, SSO, MFA, directory services, and entitlement governance., • Manage project lifecycle activities — scope definition, planning, budgeting, governance, RAID, reporting, and stakeholder engagement., • Oversee remediation activities related to regulatory gaps, audit findings, and access control compliance., • Collaborate with cross-functional teams (Cyber Security, Windows/UNIX, Cloud, Risk, Compliance, Front Office Tech)., • Manage vendors delivering IAM technologies and ensure alignment with the bank’s architectural and security standards., • Support improvements to RBAC models, identity lifecycle processes (Joiner/Mover/Leaver), and access certification frameworks., • Ensure timely delivery of milestones across a multi-stream programme. Required Skills & Experience, • Proven experience delivering IAM or Cyber Security projects within banking or financial services., • Strong understanding of:, • Identity Governance & Administration (IGA), • Privileged Access Management (PAM), • Authentication & SSO, • Directory services (AD, Azure AD), • Role-based access models and identity lifecycle, • Experience with platforms such as SailPoint, CyberArk, Okta, Ping, Azure AD, or equivalent., • Strong governance, reporting, RAID management, and stakeholder engagement skills., • Ability to balance technical complexity with business needs in a regulated environment., • Solid understanding of audit, risk, and compliance requirements across banking. Preferred Qualifications, • PMP, PRINCE2, or Agile certification., • CISSP, CISM, or equivalent security qualification., • Experience delivering cloud-based IAM programmes. Working Model, • Hybrid contract role, • 3 days per week in the London office (required), • Flexible remote working for the remaining days

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

The right person needs to have had at least previous 3 years experience at a hotel Assistant Hotel Manager level, or as an Operations Manager, or potentially Front Office Manager at a large property. The person: At Global Talent 2020 our growing client is looking for a hands-on Assistant Hotel Manag

At least 10 years of experience, including roles as a credit analyst, credit officer, or front‑office‑facing credit trading risk manager. Perform deep‑drive analyses on products, trading, hedging strategies, and credit risk, and develop risk frameworks for new products. Jefferies is a leading