Trabajos hotel manager en Reino Unido

Accounts Payable Manager - Hotel/Hospitality - London - £50k-£55k. In this permanent Accounts Payable Manager job, you will manage a team of five AP Assistants, dealing with any escalations that arise, alongside adopting a hands-on approach to the day-to-day running of the team and AP function. Le

Join our team at London Kew Bridge Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. Come and be a Duty Manager at Premier Inn in London Kew Bridge.

Director of Rooms – Luxury 5* Hotel, Central London Salary: Negotiable Location: Central London An outstanding opportunity has arisen for a polished and experienced Director of Rooms to join a prestigious 5-star luxury hotel in Central London. We are seeking a true Rooms Division expert, a leader who lives and breathes exceptional guest experience and operational excellence across Front of House and Housekeeping. This role would suit either an established Director of Rooms or a strong Executive Head Housekeeper / Front Office Manager ready to step up into a broader strategic leadership position. Responsibilities: • Oversee the full Rooms Division including Front Office, Concierge, Front Office, Housekeeping, and Laundry., • Drive flawless guest journeys, ensuring 5* luxury standards are consistently exceeded., • Lead, inspire, and develop large, high-performing teams with a strong service culture., • Maintain and enhance Forbes / LQA standards where applicable., • Manage departmental budgets, payroll, forecasting, and cost control., • Collaborate closely with the General Manager and Executive Committee to deliver overall hotel performance., • Ensure operational compliance, brand standards, and health & safety excellence. Requirements: • Proven leadership experience within a luxury 4* and/or 5* hotel environment., • Deep expertise in Front of House and/or Housekeeping operations., • Strong understanding of luxury service standards and attention to detail., • Commercial awareness with experience managing budgets and KPIs., • A visible, hands-on leader who leads from the front and inspires excellence., • Impeccable presentation and communication skills.

Senior Venue Sourcing Account Manager - Events London / Hybrid £Negotiable Stellar opportunity for an experienced Venue Sourcing professional to join a busy team and manage key accounts delivering a range of venue solutions. The Company This agency needs no introduction and has a strong legacy of producing world class large scale events, from conferences to award ceremonies and more! With an excellent culture, brilliant staff retention and a commitment to career development this agency cares about it's team. Due to exciting growth we are now supporting with the hire of an experienced venue sourcing professional for their London team. The role As a Venue Sourcing Account Manager you will be working within a dedicated venue sourcing team, and line management is part of the role. With a dedicated portfolio of accounts you will be responsible for account mapping and developing venue sourcing business on these accounts. Writing winning proposals, attending site visits with the events and production teams and ensuring maximum commissions from venues will also be key. Attending industry events and FAM trips to increase product knowledge will be part of this role. About you As an experienced venue finder with experience working with clients in an agency or venue sourcing company you will naturally build strong relationships to ensure repeat business from clients as well as across a hotel / venue portfolio. Strong systems experience with venue sourcing software (bespoke or industry leading) is key and you will have line managed / mentored a small team. It is crucial that you have a full drivers' license and own vehicle to apply for this role. Get in touch with us to register your details if you are interested in other positions - we specialise in events, production, audio visual, creative, marketing, comms & advertising.

Vice President - European Hotel Investment Manager A leading hospitality investment business with superb hotel across Europe is seeking an Investment Manager to report directly to their Chief Investment Officer, at Vice President level. This is a senior execution role for someone capable of leading deals end-to-end — underwriting, structuring, negotiating, and closing — while acting as a confident representative of the business in meetings with private equity partners, JV counterparties, lenders and advisors. Key Responsibilities • Lead hotel investment transactions from origination through execution and completion, • Own partner engagement, including private equity sponsors and joint venture relationships, • Drive underwriting and deal structuring, ensuring commercial and investment discipline, • Lead negotiations, coordinate advisors, and manage diligence workstreams, • Present investment cases clearly and confidently to senior internal stakeholders / IC, • Support strategic portfolio decision-making and value creation initiatives, • Mentor junior team members and maintain high execution standards across the deal team Candidate Profile • Established experience in real estate private equity, hotel investment, investment banking, or brokerage, • Strong track record of executing and closing complex transactions, • Hotel sector expertise is essential (branded, lifestyle, or operationally intensive assets), • Confident communicator with strong presence in partner meetings and IC settings, • Commercial, pragmatic mindset with excellent financial and structuring capability

Criterion Capital is a family-owned, entrepreneurial private property company. Due to expansion, the Architectural Department is seeking to recruit a Planning-focused Development Manager who will be a key part of the broader Architectural and Development team, supporting and leading planning and design processes across complex schemes, particularly within central London locations. Job Purpose To manage and lead the design and planning team’s activities from asset acquisition, concept development, and planning approval through to statutory compliance, ensuring programme and budget adherence with minimal supervision. The successful candidate will be coordinating and leading the Development Management process, taking schemes through complex planning applications, late design stages, and ultimately through to completion. Role and Responsibilities Planning & Stakeholder Engagement • Lead complex planning applications within central London locations., • Oversee the planning process to secure permissions, working closely with planning consultants and statutory bodies., • Build and maintain effective relationships with local authorities, regulatory stakeholders, and industry partners., • Coordinate and lead the Development Management process through planning, detailed design, and delivery stages. Design & Development Management • Deliver design and statutory compliance approvals as per project-specific requirements., • Program and organise design activities to meet project timelines., • Arrange consultants' tender bids and manage their appointments within budget, monitoring performance and controlling fee expenditure against deliverables., • Organise Land/Planning handover meetings and validate the delivery phase brief, performing gap analyses to complete Employer Requirements (ER) and Brand Standards documents., • Lead and chair design team meetings, managing the design process through to planning approval and beyond., • Collaborate with hotel operations, construction teams, and consultants to develop and improve Criterion Capital's Employer Requirements and Brand Standards., • Monitor compliance with statutory and environmental obligations (Planning, S106, S278, Building Regulations, Insurance, CDM, BREEAM, Sustainability targets)., • Ensure the design team produces a comprehensive ER (RIBA Stage 3 Report) in coordination with Client design and operations departments for construction phase handover., • Identify and manage design risks to ensure timely mitigation., • Perform value engineering and optimisation to enhance project value., • Ensure the design output addresses all project-specific challenges., • Support commercial and construction teams in achieving project goals., • Coordinate inputs from various departments to ensure efficient and coordinated design progression., • Conduct design validation, rationalisation, and package review meetings to assess alternative design proposals., • Manage the employer representative, change control, and sample approval processes., • Handle RFIs, NCRs, and technical submittals efficiently., • Adhere to the company’s Health & Safety, Quality, and Environmental policies and procedures., • Perform other duties as required by the line manager, in line with the role's level and scope. Skills and Qualifications • Proven experience in leading complex planning applications, ideally within central London boroughs., • Preferably a background in planning consultancy or client-side property development., • Proven experience in managing design and providing technical guidance for hospitality, residential, and commercial developments., • Degree in Architecture, Engineering, Construction Management, Planning, or related discipline., • Strong knowledge of construction systems, RIBA Plan of Work, and statutory compliance requirements., • Strong expertise in UK planning processes, development management, and stakeholder engagement., • Good people management, negotiation, communication, and presentation skills., • Proactive, problem-solving, with a “thinking outside the box” mindset., • Commercially aware and experienced in managing consultant appointments., • Familiarity with key design principles (M&E design, disability, fire, and acoustic requirements)., • Understanding of contract management, contract law, and procurement types., • Proficient in IT tools: MS Office, AutoCAD, Revit, Asta, Procore.

Criterion Capital is seeking a Design Manager to control the design development process and the consultants teams for our commercial to hotel conversion projects. The Design Manager will be responsible for managing the entire design process and consultant teams, ensuring that design solutions meet client and the ERs, project cost and timescale goals, and all relevant regulatory requirements. The ideal candidate will have commercial conversion experience, and rounded experience on hotel projects delivery (Fit Out, Envelope and Services). Job Overview • Manage and oversee the consultant and contractor design process for our hotel conversion projects, ensuring all consultants’ designs meet the project’s functional, aesthetic, and technical requirements. Monitor the Consultants deliverables and programs for each stage,, • Identify and recommend early involvement of specialist packages and coordinate the work of external specialist contractors and suppliers, • Collaborate closely with the project management and operations team to ensure designs are aligned with project scope, budget, and programme and the relevant information has been shared between the project team, • Serve as the primary point of contact for all design-related matters related to the project(s), communicating effectively with clients, project managers, and construction teams., • Facilitate design review meetings with stakeholders to present concepts, obtain feedback, and refine designs to achieve final approvals., • Identify and Proactively address potential design challenges and risks that could impact costs, timelines, or project feasibility., • Incorporate sustainable design principles into all projects, ensuring that designs minimize environmental impact and adhere to green building standards where applicable., • Ensure the Consultant information format and output as well as production of all design documentation, is accurate, complete, and clear, • Support the construction stage by managing on behalf of the Principal Contractor all relevant duty holder process, • Contribute to the project QA/QC processes required to be established to ensure that the agreed design is closely controlled on site; About You: • A minimum of 3 years’ industry experience in consultancy and/or design manager roles within main contract or developer business’, • Experience as a Design Manager or similar role, preferably in hotels, or related fields., • Bachelor’s degree in architecture, or a related field., • Ability to manage design teams and coordinate with multiple stakeholders., • Experience in managing design projects within budget and to the highest quality standards., • Understanding of construction methods and how design choices impact project feasibility and costs and achieve compliance with current building regulations., • Proficiency in design software (e.g., AutoCAD, Revit, SketchUp) and familiarity with project management tools (Procore).

Dominus is a privately owned, trusted group of companies focused on the hotel and PBSA (student accommodation) sectors in Central London and across the United Kingdom. Founded in 2011, we have grown into a market-leading real estate platform with assets under management of more than £2 billion. We are an end-to-end business, with capabilities spanning acquisition, design, planning, development, and asset management. Our differentiation stems from our ability to approach each project individually and identify the optimal strategy to maximise value. We combine a highly knowledgeable team with trusted partnerships, and in doing so have built a reputation for quality throughout the industry. At this stage, we do not require any approaches from Recruitment Consultants and ask that applicants who apply meet the requirements of the Job Description. Working Environment We work on open plan trading floor style office with around sixty, which brings interaction and excitement. Our self-designed head office is on Dorset Street in Marylebone, easy to reach and close to all the amenities. Legal Team Working collaboratively with the two existing Senior Legal Counsel and guided by the Executive Director (also a qualified solicitor), Development Director, Projects Director and Senior Commercial Manager, you will join a small, collegiate Legal Team that provides support and advice to the Group’s investment and development activities in real estate, with a particular focus on construction and development delivery. The team works hand in hand with the Group’s other functions, dealing with transactions, contracts, property, construction, litigation, insurance and compliance. Working Relationships Internal All colleagues within the Group. Reporting to existing Senior Legal Counsel, Pearl Kumar and close working relationship with other Senior Legal Counsel, Junior Legal Counsel, Executive Director (Lee Saywack), Development Director (Anupriya Rajpal), Projects Director (Will Charlton), Senior Commercial Manager (Tom Cannon) and Investment Director (Sahil Khagram). External Day-to-day contact for external legal counsel on construction and development matters. Regular interaction with opposite numbers at contractors, consultants, funders and partners. Role Purpose To provide pragmatic, commercially focused legal support on construction and development matters across the Dominus portfolio, helping to manage legal risk while enabling the business to deliver projects at pace. This is a hands-on role with responsibility for drafting and negotiating key construction and consultancy documentation, managing instructions to external legal advisers and supporting the wider business in resolving issues that arise during design, construction and handover, whilst offering support from the two existing Senior Legal Counsel to expand your understanding of other practice areas to develop into a more rounded In-House Counsel. Key Responsibilities You will support projects through the development lifecycle, with a particular focus on technical design, construction, handover and in-use stages. 1. Pre-Design and Concept (Stages 0–1) – Support Role • Assist the Senior Legal Counsel in reviewing initial project proposals to identify headline construction-related risks., • Example documentation: Due Diligence Checklist. 2. Developed and Technical Design (Stages 2–3) • Draft, review and negotiate professional appointments for design and other consultants, including scope of services, fee structures, limitation of liability, indemnities and intellectual property provisions., • Prepare and negotiate collateral warranties and third-party rights in favour of funders, tenants and purchasers., • Work with the Development and Commercial teams to ensure all appointments and warranties align with project and funding requirements., • Example documentation: Professional Appointment, Collateral Warranty, Deed of Novation. 3. Construction (Stage 4) • Manage external counsel in the drafting, review and negotiation of construction contracts (for example JCT and bespoke amendments), sub-contracts and related project agreements., • Review and support negotiation of bonds, guarantees, parent company guarantees and insurance arrangements., • Ensure construction documentation is consistent across the contractual suite and reflects the agreed commercial and technical position., • Provide day-to-day legal support on issues arising during construction, including variations, extensions of time, liquidated damages, payment issues and defects., • Example documentation: Building Contract, Performance Bond, Parent Company Guarantee, Insurance Policies. 4. Funding and Security • Support the Senior Legal Counsel and Investment team on construction aspects of development and investment funding arrangements., • Ensure construction documentation and project structures comply with funder requirements, including step-in rights, direct agreements and reporting obligations., • Example documentation: Construction-focused schedules to Loan Agreements, Direct Agreements, Security Documents. 5. Handover and Close-Out (Stage 5) • Support the transition from construction to operation, including satisfaction of conditions precedent for funding drawdowns and disposals., • Example documentation: Handover Pack, Collateral Warranties, Guarantee Documents. 6. In-Use / Operational Phase (Stage 6) • Advise on day-to-day construction-related issues affecting operational assets, including defects, maintenance obligations and remedial works., • Draft and review operational contracts with construction or technical elements (for example maintenance agreements, equipment hire, minor works contracts)., • Assisting with ongoing compliance, maintenance, regulatory issues and the supply of resources, goods and services., • Example documentation: Property Management Agreement (construction aspects), Maintenance Agreement, Supply Agreement, Equipment Hire Agreement, Framework/Mini-Works Contracts. 7. Disposals and Strategic Transactions • Provide construction input into property sales and joint ventures, ensuring that construction risk is appropriately allocated and that all necessary warranties, guarantees and reports are in place., • Work with external counsel on sale agreements and due diligence, focusing on construction and development risk for potential buyers., • Example documentation: Development Funding Agreement (Construction Sections). Experience and Skills Technical Skills • Qualified solicitor in England & Wales (or equivalent common-law jurisdiction) with strong experience in construction law, gained in private practice and/or in-house., • Comfortable working with standard form construction contracts (e.g. JCT, NEC) and negotiating commercial amendments., • Experience drafting and negotiating professional appointments, collateral warranties, bonds, guarantees and associated project documentation., • Familiarity with real estate development structures and the interaction between construction, funding and asset management is desirable. Ways of Working • Ability to work collaboratively with the two existing Senior Legal Counsel, taking ownership of your matters while escalating issues appropriately., • Able to manage your own workload, juggle competing priorities and work to tight deadlines in a fast-paced environment., • Demonstrates sound judgment and a pragmatic, solutions-focused approach, balancing legal risk with commercial objectives., • Motivated to become a trusted adviser to the Development, Project, Commercial and Investment teams, being proactive in the provision of legal support. Personal Attributes • Confident, professional and approachable with excellent communication skills, both written and verbal., • Skilled at turning complicated legal issues into clear, concise guidance for non-lawyers., • Strong attention to detail and commitment to high standards of drafting and execution., • Excellent interpersonal skills with the ability to manage relationships at all levels, internally and externally., • Discreet and reliable, with the ability to handle sensitive information and work independently when required.

As Assistant Hotel Manager you’ll play a pivotal role in our management set up, working closely with the Hotel Manager to ensure smooth operations across all departments. Assistant Hotel Manager – Premier Inn – London St Pancras - 4 month fixed term contract. Collaborate with the Hotel Manager

Role Overview Criterion Capital are seeking a Project Coordinator/Assistant Development Manager to support the delivery of projects from early briefing through to approvals and coordination. Criterion Capital are a privately-held real estate company based in London that owns, develops and manages a portfolio of prime commercial, residential and hotel properties. Key Responsibilities • Support senior staff in preparing client briefs and defining project requirements., • Carry out background research, including planning history, site constraints, and technical information., • Procure and coordinate specialist consultants (e.g., structural, M&E, ecology, fire, environmental)., • Prepare and manage Planning, discharge of planning Conditions, and Building Regulation submissions, and track progress., • Liaise with statutory bodies, utility providers, and external stakeholders., • Review design and consultant documents to ensure they meet project objectives., • Coordinate project information, documentation, and key deliverables., • Attend client, consultant, and internal meetings as a project representative. Requirements • Degree or HND in architecture or engineering., • 5+ years’ experience in construction project management or technical coordination., • Strong understanding of planning processes, design procurement, and construction best practice., • Knowledge of CDM regulations and Health & Safety requirements., • Strong IT skills, including Microsoft Office and MS Project., • Excellent communication, organisation, and attention to detail., • Proactive, motivated, and able to manage multiple priorities. If you are looking for a excellent position with a rapidly growing developer, please apply today for consideration

Exciting Front Office Opportunities Across Our London Hotels! Just some of the benefits you will enjoy at Hyatt: • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted stays across Hyatt not just for you, but also your family and friends from the day you start, • Free meals on duty, • 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels, • Complimentary uniform and laundry service, • Headspace membership and access to our Employee Assistance Programme, • Career development and global opportunities within Hyatt, • Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential. Front Office opportunities across our London hotels include: • Guest Relations Host/ess, • Guest Relations Team Leader, • Front Office Host/ess, • Front Office Team Leader, • Door Host/ess, • Luggage Porter, • Concierge, • Switchboard Coordinator – Mat Cover, • Night Receptionist, • Night Duty Manager Discover unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities. • Park Hyatt London River Thames – Our newest and most luxurious hotel, where refined elegance meets breathtaking city and river views. Indulge in exquisite dining and unwind at the tranquil spa., • Hyatt Regency London – The Churchill – Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park., • Hyatt Regency London Blackfriars – Set in a Grade II-listed building on the former grounds of King Henry VIII’s Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank., • Great Scotland Yard Hotel – The Unbound Collection - Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour., • Andaz London Liverpool Street – A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy., • Hyatt Regency London Olympia - Hyatt Regency London Olympia is part of the transformation of Olympia into London’s newest destination for entertainment, hospitality and business, featuring exclusive new restaurants and bars, a brand new music venue and theatre to delight visitors from all over the world. At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next steps: Apply today and start your journey with Hyatt!

Executive Search Director. Are you a Senior Manager/Director within Executive Finance recruitment and looking for a new challenge? Do you have the gravitas to walk into a room and instantly stand out? We are representing a highly regarded International Search Agency, who specialise in Executive & Board level recruitment within the Finance, Luxury Hotel & Leisure, Tech, Consumer & Sports Sectors. With over 30+ yrs of being synonymous with excellence in leadership & senior recruitment, alongside a specific increase in the number of senior level appointments made within their luxury hotel & hospitality teams; they are pushing ahead to strengthen and grow their Hotels sector, with a Senior Manager/Director who would like to advance their career and deliver the world class end-to-end Finance retained search process to their clients globally, within their Luxury Hotels team. Our client is looking for those who have experience placing mid to senior-level £100k+ positions, within the Finance Sector; with a passion and desire to offer the highest level of service. You will ideally have experience within the luxury hotel/hospitality/leisure/Sport sector, although this is not a prerequisite. With some great existing relationships within the luxury hotel, hospitality & leisure sectors, there is a huge opportunity to work with their current clients, alongside utilising your own network; with the backing & support to build your own team around you. Their reputation for world-class service has been hard-earned. Built on rigour, integrity, and bravery, you will step into a team & remit where they have been active for 30+ years’ Operating with a differential level of detail, complexity, quality, and speed; working in an engaging, rewarding & diverse global environment, they have a mature culture that they are all proud of. Their industry is all about great people and they believe strongly that their priority is to continue to invest in their people, helping them to be the best that they can possibly be. With a very competitive base salary and bonus scheme, you will have the opportunity to continue to build a fantastic career with all the tools and support needed. If you have experience working on retained senior finance roles, have the drive, gravitas and natural presence to walk into a room and stand out; then get in touch as this is an exciting opportunity that is not to be missed.

Position: Bar Head Waitress What will I get? • Competitive salary ranging from £39,000 to £41,000 gross per annum, based on a 40-hour working week and inclusive of service charge, • Increased holiday allowance with length of service, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, discounted cinema tickets, and more, • Gym membership discounts, • Access to a 24/7 GP advice line and counselling services, including support for dependents, • Employee referral programme for line employees, • Contributory pension scheme*, • Ongoing learning and development opportunities The Role As a Bar Head Waitress at …At Sloane, you will play a central role in delivering an exceptional bar experience, combining refined service with personality, pace, and precision. Your focus will be leading the bar floor, elevating guest engagement, and supporting strong cocktail, spirits, and champagne sales, while guiding junior team members through example and knowledge. We are a unique property, blending gastro-level precision with warmth, Parisian glamour, and effortless hospitality. Our cocktail bar is intimate, stylish, and purposeful — a space where guests expect impeccable service without formality, confidence without showmanship, and consistency without stiffness. Our standards are high and uncompromising. Attention to setup, flow of service, intervention at the bar, and guest interaction is essential. Every detail matters, particularly in a space where atmosphere, timing, and intuition define the guest experience. What distinguishes our Bar Head Waitresses from more junior team members is not just polish, but depth of product knowledge, confidence in guiding guests, and the ability to sell naturally. Strict or theatrical bar service is not our style — instead, we value honest knowledge, calm delivery, and genuine care when recommending cocktails, spirits, champagne, and wines. You will work closely with the Bar Manager, Assistant Bar Manager, and Supervisors to enhance guest satisfaction, develop the team, and contribute to a culture of continuous improvement. This role is for someone who wants to be part of something truly distinctive within London’s luxury hospitality scene. Guest Experience & Service Excellence • Be a confident, visible presence in the bar, running a section while actively supporting and guiding junior bar staff, • Deliver intuitive, personalised service that reflects the relaxed elegance of our hotel and the individuality of each guest, • Lead by example, setting the standard for professionalism, pace, and guest engagement, • Support and reinforce SOPs, ensuring consistency across all shifts, • Mentor and develop junior team members through strong product knowledge, service technique, and approachability, • Handle guest feedback with care, efficiency, and discretion, resolving issues calmly and proactively, • Build rapport with regular and VIP guests, maintaining the understated excellence expected in our setting, • Support upselling and revenue growth through confident recommendations and thoughtful service What are we looking for? • Minimum 1 year of experience in a similar role within a luxury bar or hospitality environment, • Someone comfortable with both busy and quiet services, maintaining focus, energy, and standards at all times, • Excellent knowledge of cocktails, spirits, champagne, and wines, with a strong interest in French wines, • A natural host — personable, polished, and genuinely guest-focused, • Strong product knowledge with the ability to describe drinks clearly and engagingly to guests and team members, • Confident upselling skills and the ability to adapt service style to different guests and occasions, • Awareness of trends in cocktails, spirits, fashion, art, and culture, • French language skills desirable but not essential, • A self-starter with creativity, drive, and a results-oriented mindset, • Calm under pressure, detail-focused, and consistently aiming for excellence, • Strong leadership skills with the ability to motivate and support a team, • Flexible availability, including evenings, weekends, and holidays Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Criterion Capital is seeking a Construction Site Manager to help manage and monitor a commercial to hotel fit out based in Central London. The role will include dealing with the day to day on-site management running all aspects of the job. The role will include dealing with the day to day on-site management and coordination of site management, labour and sub-contractors, ensuring that projects are delivered to the required quality, budget and timescales. Accountabilities: • Responsible for day to day management of construction projects including taking corrective action where necessary, and progressing them through to completion., • To liaise with contractors, architects, quantity surveyors and others to deliver the construction phase of a range of projects., • To represent the organisation at external meetings, • To provide regular information and reports on progress and achievement of key milestones and project objectives., • To ensure accurate records are kept and documents filed., • To lead and motivate site teams, ensuring maximum productivity and efficiency of delivery., • Ensure compliance with statutory and regulatory requirements, organisational policies and procedures, including Health and Safety, equality and diversity and quality, • Carry out other duties from time to time as required by the employer., • Knowledge, skills, abilities and experience: Knowledge • Expertise in the construction process across a range of building and use types, • 2 years experience of effectively managing construction schemes and people,, • Excellent understanding of construction technology including design and construction defects and how to avoid them. Skills • A ‘can –do’ attitude with a willingness to challenge conventional thinking. A pro-active, positive thinking, commercially minded approach with the ability to work at pace., • Strong people management skills, • Good Communication skills (written, oral), • Problem solving skills, • Strong organisational skills Abilities • Ability to plan and prioritise workloads, • Ability to control and manage resources, • Ability to manage site staff to ensure delivery, • Ability to work with and get results from third party suppliers, contractors and consultants, • Ability to produce and implement construction programmes to ensure that projects are delivered on time and to budget

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product., • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals., • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs., • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue., • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers., • Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable, • Qualified in any alternative wellness practice, • Commercially (targets and results) focused, • Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

Project Delivery Engineer Jobs in North London at Stannah - Join Our Team! Lift Industry Experience Required Stannah’s Platform Lifts and Microlifts division is looking for someone who is experienced in the Lift industry to oversee site readiness and support installations across North London, the M25, and surrounding areas. You’ll manage on‑site progress, work closely with site and Operations teams, and provide technical guidance to ensure smooth, efficient lift installations. Strong knowledge of construction environments, the ability to read technical drawings, and a confident, customer‑focused approach are essential. As you may be the first Stannah representative on site, professionalism and clear communication matter. A company vehicle is included, and a DBS check will be required If you’re ready to take the next step in your lift engineering career, we’d love to hear from you Working hours: Monday to Friday 8:00 to 16:45. Project Delivery Engineer Responsibilities • Act as the main point of contact for customers, building strong relationships, offering expert advice, and ensuring satisfaction throughout the project lifecycle, • Manage the full project lifecycle including planning, scheduling, execution, and closure, ensuring projects are delivered on time, within scope, and within budget while coordinating with internal teams and external contractors, • Champion health and safety across all project activities, ensuring compliance with company policies and legal standards, and liaising with the H&S Manager to address customer queries, • Conduct site visits and audits to confirm readiness, monitor subcontractor performance, check installation quality, and provide technical guidance on fixing points, pump locations, and builders’ work, • Maintain accurate project documentation and site reports, provide regular updates to stakeholders, and identify opportunities to improve processes and enhance project delivery. Please see here for full Job descriptio___ Project Delivery Engineer Requirements • Construction or Lift qualification (Min NVQ Level 2), • Strong understanding of construction sites, building processes, and technical drawings, • Proven experience in project management within construction or lift installation. Additional Information Are you an experienced Lift Engineer or seeking the next step in your career in project management as a Project Delivery Engineer? Perhaps you already have proven experience working as a Project Engineer, or in a similar engineering role, and are now eager to take on a new challenge in the North London , M25 corridor . This is an excellent opportunity to join a dynamic team where you will play a key role in delivering projects successfully, ensuring quality standards are met, and contributing to the growth of the business. If you are motivated, detail-oriented, and passionate about engineering project delivery, we would love to hear from you. To apply, simply click the “Apply Now” button or get in touch with us directly for further information. Company Benefits: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle

We are seeking an experienced Hotel Opening Project Manager with deep operational expertise and a track record of developing and delivering client briefs, to lead and coordinate the successful opening of new hotels. This role is the critical link between hotel operations, design, and construction teams to ensure the property is built and delivered in line with the client brief, and launched to brand and operational standards. This is not a construction PM role. It is a hotel specialist position with a strong understanding of developing and delivering client briefs, how hotels come to life and how operational requirements must inform and align with physical design and development processes. Key Responsibilities: • Lead the formation of the client brief that dictates construction builds, ensuring operational requirements and brand standards are embedded from the outset., • Continuously refine and evolve the brief based on operational feedback and lessons learned from previous projects., • Act as the operational lead in meetings with design, construction, and development teams, ensuring operational needs are integrated into construction and FF&E/OS&E decisions., • Create and manage detailed and integrated project plans, critical paths, opening timelines and checklists in coordination with construction schedules, procurement plans, and hotel leadership, • Implement systems or tools to monitor progress, flag risks and record learnings, • Facilitate alignment among ownership, brand, technical services, procurement, IT, and operations to ensure smooth handover and readiness., • Lead site readiness reviews, oversee pre-opening task force deployment, and support the hotel through soft and full opening., • Provide regular progress reports to senior leadership and recommend process optimizations. Qualifications: • 5–10 years of hotel operations experience, with a minimum of 3 years in pre-opening leadership roles (as project manager, task force lead, or opening director)., • Strong knowledge of hotel operating models and how they intersect with physical design (front/back of house, guest experience, compliance, etc.)., • Experience interfacing with construction, design, FF&E/OS&E, and technical services teams., • Outstanding organizational, communication, and leadership skills across diverse stakeholders., • Familiarity with project management tools (e.g., Smartsheet, Asana, MS Project)., • PMP or similar certification is a plus.

Come and be a Duty Manager at Premier Inn in Edgware. Join our team at London Edgware Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. Duty Manager - London Edgware Premier In

YOPO is a restaurant which offers an unparalleled culinary experience, blending South American cuisine with the rich tapestry of flavours discovered throughout immersive journeys in Argentina, Chile and Peru. Each dish captures the essence of South American culinary traditions, re-imagined with creative flair. We are seeking an experienced Restaurant Manager to join our YOPO Restaurant located in the heart of Central London. You will play a crucial role in maximizing the hotel's revenue potential from our outlets, ensuring high standards of service and creating a restaurant that everyone wants to experience. Your role will involve collaborating with various departments within the hotel, and suppliers, to ensure that all aspects of our restaurant operations are executed successfully. The ideal candidate must possess a strong background in high quality restaurants at a managerial level within the within the central London market and demonstrate a deep understanding of luxury lifestyle service standards. What you'll get? • A competitive salary, • Health and wellbeing programmes, • Access to the auto-enrolment pension scheme, • Cashback medical scheme, • Perkbox platform, • Other employee discounts What you’ll do? Employees and training: ·Ensure all tribe members are given a thorough coaching in service standards ·Hold tasting sessions for YOPO employees when new menu’s items are implemented. ·To ensure all new employees attend the Hotels’ on-boarding programme within their first month And complete their online Health and Safety training. ·Complies with and applies all Human Resource procedures and policies in the management of team members ·Manage holidays and absences within team ·Forecast and close rotas for the team ·Participate in end-to-end recruitment process with HR team ·Maintain discipline and standards in the YOPO through the in house SOPs ·Conduct appraisals individually with employees before the completion of their 3-month trial period and then annually. Operations: ·Manage all operations of YOPO restaurant, PDR, Jurema Terrace and In room dining ·Maintains the standards and methods of service for both above named outlets within the Mandrake ·Maintain and update SOPs to ensure consistency of service at all times. ·Effectively handles customers’ complaints and ensure all results are recorded, actioned taken and the complaints followed up accordingly ·Ensures all employees have a full knowledge of menu and service standards ·Maintenance of the menus ensuring these are up to date at all times, including prices and availability ·Completes administrative duties as required for day to day operations. ·Ensure stock levels are controlled in line pre agreed levels. ·To ensure cash and opening and closing procedures are completed correctly ·Manage POS Button creation and updates as required. ·To maintain a close working relationship with all hotel departments, especially the kitchen. ·Run daily meetings jointly with YOPO and Kitchen team ·Bring all VIP YOPO guests to the attention of all employees and keep them informed of new policies and developments in the Restaurant. ·To ensure a safe working environment is maintained at all times. Profitability: ·To ensure that the budgeted revenues are met through bringing innovative ideas to drive revenue to the outlets. This will be driven by the concept of the menu’s and service provided. ·To ensure all dishes and menu costings are accurate and reflect the budget set. ·To maintain a profitable operation where gross profit percentages are met consistently. ·Ensure all expenses/costs and payroll % costs are kept within the budget set to ensure profitability. What we are looking for? • Minimum of 1-2 years of experience in Restaurant management within the London hospitality market, preferably in upscale or luxury 5* boutique hotels., • Strong understanding of restaurant management and standards of service, • Knowledge of Lightspeed POS systems and PDQs management, • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously, • Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members and other peers, • Creative mindset and the ability to think outside the box to create memorable guest experiences and drive revenue., • Knowledge of current industry trends and competitive landscape in Central London NO AGENCIES Must have right to work in UK

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a cruise ship, 2. 2-3yrs of hotelier experience (shipboard), 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

Night Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Night Manager, you will receive: • Salary: Competitive plus great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Night Manager who: • Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions, • Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire, • Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members, • Be proficient with Microsoft Office and have excellent knowledge of Opera, • Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm), • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care, • With previous experience as a Night Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Criterion Hospitality is looking for a hands-on Hotel Manager to take full ownership of day-to-day hotel performance. This is not a desk-based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results — managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k -£55k Key Skills & Competencies • Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly., • Comfortable working in a fast-paced environment, prioritising tasks and resolving challenges efficiently., • Able to adapt quickly, manage competing priorities, and respond proactively to issues., • Performs well in a dynamic setting, balancing multiple responsibilities with strong problem-solving skills., • Experienced in managing high-volume workloads while maintaining accuracy and attention to detail., • Strong leadership, communication, and interpersonal skills., • Knowledge of hotel management systems (PMS, Opera, etc.)., • Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day-to-Day Responsibilities (Cost & Efficiency Focused) • Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste., • Analyse daily financial reports, monitor expenditure, and identify cost-saving opportunities., • Manage staff rotas and labour costs while maintaining high service standards., • Recommend procurement and supply orders, ensuring cost-effective purchasing., • Monitor operational efficiency and implement measures to reduce waste and maximise resources., • Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control., • Address guest complaints promptly while balancing service quality with operational efficiency., • Ensure compliance with all health, safety, and operational policies in a cost-conscious manner. What You Bring 5–10 years’ hotel or senior operational experience, ideally within budget or high-volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands-on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem-solving skills.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Criterion Capital is seeking an experienced Electrical Site Manager to support the delivery of high-quality city-centre hotel projects across the UK. This is a key site-based role, responsible for managing electrical services from first fix through to testing, commissioning, and handover on premium hospitality developments. The Role As Electrical Site Manager, you will lead all electrical activities on site, coordinating subcontractors and stakeholders to ensure works are delivered safely, on programme, within budget, and to the highest quality and brand standards. Key Responsibilities Project Delivery • Manage day-to-day electrical site activities on hotel construction and refurbishment projects, • Coordinate electrical works with the main contractor, consultants, and other trades, • Ensure installations comply with drawings, specifications, and hotel brand standards, • Monitor programme performance and drive works to meet key milestones, • Attend site meetings and provide clear progress updates Health, Safety & Compliance • Lead electrical health and safety in line with CDM and HSE regulations, • Prepare and manage RAMS, • Deliver toolbox talks and site safety briefings, • Ensure compliance with BS7671, UK building regulations, and industry standards Quality, Testing & Commissioning • Inspect electrical installations for quality and technical compliance, • Manage snagging, defect rectification, and close-out activities, • Ensure readiness for testing, inspection, and commissioning, • Liaise with commissioning engineers, consultants, and client representatives Team & Subcontractor Management • Supervise electrical operatives and specialist subcontractors on site, • Plan labour and resources efficiently to meet programme demands, • Monitor productivity and resolve technical or coordination issues Commercial & Reporting • Support procurement of materials and equipment, • Track progress against programme and budget, • Identify variations and assist with valuations, • Provide accurate weekly progress reports to the project team Typical Electrical Systems • Power and lighting installations, • Emergency lighting and exit signage, • Fire alarm, security, data, and life safety systems What We’re Looking For • Proven experience as an Electrical Site Manager on hotel or complex commercial projects, • Strong knowledge of UK electrical standards and compliance requirements, • Confident leadership and coordination skills on live construction sites, • A proactive, quality-driven approach to project delivery Join Criterion Capital and be part of a team delivering landmark hospitality developments across the UK.

Criterion Capital is seeking a proactive and detail-oriented Project Manager to deliver conversions from inception to completion. This role requires someone who is able to challenge conventions to take full ownership and manage projects/teams and create comprehensive project plans outlining the scope, objectives, programme, resources, and budget. • Oversee and deliver multiple office-to-hotel conversion projects simultaneously, ensuring that each project adheres to quality standards, timelines, and budgetary constraints., • Develop comprehensive project plans outlining the scope, objectives, schedule, resources, and budget., • Drive the entire project lifecycle, from pre-construction through to project handover, ensuring clear progress tracking and milestone achievements., • Lead and coordinate diverse project teams, including internal staff, external contractors, and consultants, ensuring alignment with project goals., • Obtain necessary permits and maintain accurate and organised project records, including contracts, change orders, and inspection reports., • Negotiate contracts to obtain the best terms and value for the business., • Create detailed project timelines and milestones, ensuring adherence to project schedules., • Identify potential risks and address and resolve any issues or conflicts that arise during the project lifecycle., • Closely manage and challenge design teams and other construction professionals to ensure alignment with the project objectives., • Serve as the primary point of contact for internal client, stakeholders, and team members, providing regular updates on project status, • Implement and enforce quality control measures and ensure compliance with safety regulations and promote a safe working environment., • Maintain accurate and organised project records, including contracts, change orders, and inspection reports and ensure all documentation is up to date and in compliance with local regulations About You: • A minimum of 10 years’ experience in construction project management, • A proven track record managing medium to large-scale conversions including cut and carve., • Experience in the hotel and/or residential sector is a plus., • Bachelor’s degree in Construction Management, Civil Engineering, or a related field., • A Masters degree or additional certifications (PMP, CCM) are a plus., • Strong knowledge of construction methods, materials, and regulations., • Strong technical services knowledge., • Excellent leadership, communication, and negotiation skills., • Problem solver., • Proficient in project management software and tools (ASTApp, Procore, Excel)., • Initiative to challenge and drive projects forward., • SMSTS, CSCS black or white card, • First Aid, Fire Marshall, PASMA

⚡ Electrical Cost Manager (Associate / Senior Level) - Healthcare/Hotel Projects Why This Role? Electrical cost management on some of the most complex and mission-critical healthcare projects — including acute hospitals, specialist treatment centres, laboratories, and clinical research facilities. You’ll be trusted to manage high-value, safety-critical electrical packages in live environments where precision, compliance, and resilience matter. If you want to move beyond spreadsheets and become a true commercial advisor shaping healthcare infrastructure, this role offers real influence, visibility, and progression. What You’ll Be Doing • Leading electrical cost management from feasibility through final account on hospital and healthcare projects, • Preparing cost plans, estimates, tender documentation, and procurement strategies, • Managing change control, valuations, variations, and final accounts on complex MEP packages, • Advising on value engineering, whole-life cost optimisation, and risk mitigation in clinical environments, • Supporting contract negotiations and commercial governance, • Working closely with design, engineering, clinical planning, and construction teams, • Mentoring junior cost managers and contributing to team growth What We’re Looking For • Background in estimating or Quantity Surveying , pre construction to handover, • Electrician or Electrical engineer hands on experience is welcomed if you have the relevant skills for cost plans etc.., • Experience delivering healthcare projects, which vary in value up to £20M, • Strong knowledge of electrical systems in clinical environments (HV/LV, essential power, UPS, generators, life safety, BMS, nurse call, medical systems), • Confident working with clients, contractors, consultants, and end users

HiStory Hospitality is looking for a Head Mixologist to lead the bar program at an exciting new opening in Cornwall. You will be a hands-on, passionate, and creative leader responsible for developing a progressive drinks program that complements the restaurant’s innovative culinary vision, delivering exceptional experiences for every guest in a dynamic and inspiring environment. What We Can Offer You • Staff Meals and Beverages whilst on shift, • Use of onsite gym, • 25% off Food and Beverage across the Estate for you, your family and friends, • 50% off Stays across the Estate for you, your family and friends, • Spa discounts, • Complimentary lunch of dinner in restaurant on birthday, • Use of SUP's from Ocean Sports Centre Head Mixologist Requirements • Previous experience as a Head Bartender or Bar Manager in a high-end or Top 50 environment, • Proven ability to design and implement an innovative cocktail and beverage program, • Deep knowledge of classic and contemporary cocktails, spirits, and wine, • Skilled in training, inspiring, and developing a team to deliver world-class service, • Understanding of bar financials, stock management, and cost control, • Enthusiastic, creative, and proactive with exceptional attention to detail, • Passionate about hospitality and storytelling through drinks, • A warm, engaging personality and the desire to grow within an ambitious and expanding restaurant group We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, and ethnicity, and to create an environment where everyone, from any background, can be happy at work. We’d love to hear from you if you’re a creative, motivated Head Bartender ready to build something truly special. Tom Sellers Hailing from Nottingham, Tom Sellers is a two Michelin-starred Chef who opened his first restaurant, Restaurant Story, at 26. At launch, Tom’s unique approach garnered significant critical acclaim, being awarded a Michelin Star just five months after opening, with a second star following in 2021. Tom learned his craft from some of the world’s most influential Chefs and spent time working alongside the likes of Tom Aikens in London, Thomas Keller at three Michelin-starred Per Se in New York, and René Redzepi at two Michelin-starred Noma in Copenhagen, all before the age of 21. Story Cellar, a Parisian-inspired rotisserie restaurant, opened in 2023 to much critical acclaim, followed by Dovetale at 1 Hotel Mayfair — a sustainably minded, produce-led restaurant featuring reimagined European classics, dishes cooked over the grill, and an abundant raw bar. *this role is based in Cornwall

The Opportunity: Shape the Future of Revenue Across a Growing UK Hotel Portfolio Are you a hospitality revenue expert with a knack for turning insights into exceptional financial results? Do you thrive on crafting smart, data‑driven strategies that unlock a hotel’s full commercial potential? If so, we’d love to meet you. We’re a fast‑growing collection of upscale hotels across the UK, each celebrated for delivering standout guest experiences. As our portfolio continues to expand, we’re looking for a Senior Cluster Revenue Manager — a commercially minded leader who knows how to maximise profit, outpace the competition, and inspire others to do the same. This is your chance to take the helm of revenue optimisation across multiple properties and play a pivotal role in shaping our commercial success. Key Responsibilities • Lead the Strategy, • Craft and execute innovative revenue management strategies that drive optimal room revenue and yield across your cluster of hotels., • Read the Market, • Monitor market trends, competitor activities, and demand patterns to identify opportunities and stay ahead of the curve., • Collaborate to Win, • Partner closely with sales, marketing, and operations teams to align pricing, promotional activity, and commercial plans for maximum impact., • Leverage the Tools, • Use advanced revenue systems and analytics to continually fine‑tune rates, inventory, and distribution., • Develop Talent, • Coach and mentor property‑level revenue managers, championing best practices and a culture of continuous improvement., • Tell the Story, • Produce insightful reporting and forecasting to share performance insights and recommendations with senior leadership., • Be a Strategic Advisor, • Work hand‑in‑hand with General Managers, offering expert guidance and commercial intelligence that supports strong, sustainable profitability. The Ideal Candidate You’re someone who blends commercial sharpness with a genuine passion for hospitality. You know how to turn numbers into narratives, dashboards into decisions, and strategy into standout results. Here’s what you’ll bring: Proven Revenue Expertise • A strategic thinker who embraces challenges, finds fresh solutions, and continually looks for ways to enhance revenue and overall profitability.

The Opportunity Join our dynamic team as a Cluster Revenue Manager and take charge of driving revenue growth and maximising profitability for our designated clusters of hotels. Revenue is the lifeblood of any business, and in this pivotal role, you will play a crucial part in achieving our budgeted objectives, including revenue, profit contribution, and market share. As a Cluster Revenue Manager, you will be responsible for analysing historical data, monitoring demand patterns, and staying informed about market intelligence. With this information at your fingertips, you will develop effective strategies encompassing yield management, pricing, and positioning to optimise revenue generation. Collaboration will be key in this role. You will work closely with our pricing, strategy, and reporting teams, leveraging their expertise to capture valuable insights, conduct thorough analysis, and make data-driven recommendations. Together, we will strive to enhance our top-line performance and drive business growth. Additionally, you will play a crucial role in ensuring the accuracy of rate loading in our Central Reservation System (CRS) and Property Management System (PMS), constantly monitoring and maintaining the integrity of our pricing data. Ideal candidate • Experience of revenue management experience within the hospitality industry, preferably managing revenue for multiple hotel clusters or properties., • Proven track record in developing and implementing successful revenue management strategies, including yield management, pricing optimization, and market positioning., • Strong analytical and quantitative abilities, proficient in data interpretation and utilizing revenue management tools and software., • In-depth understanding of the local and regional hospitality market, including industry trends, competitor analysis, and market segmentation., • Excellent interpersonal and communication skills, with a history of effectively working with cross-functional teams to gather insights and translate them into revenue strategies., • Meticulous and detail-oriented, ensuring accurate rate loading in CRS and PMS systems while maintaining data integrity.

Senior Project Manager – PBSA, Hotel, Office and Industrial - London. We are currently working with a uniquely positioned multidisciplinary real estate business who handle both consultancy development / project management work for leading institutions as well and driving forward their own investment and development schemes. They have an exceptional talented team and are looking for a Senior Project Manager / Development Project Manager to join the London office. Remuneration: £80,000 - £90,000 + Benefits + Bonus c.10 – 20% London office 4/1 set up. The Role: The Senior Project Manager will be joining a small, proactive team and will report into one of the business directors with responsibility for leading new build and refurbishment projects across the 360-project lifecycle. Their core sector focus is industrial, hotel, office and residential / PBSA with project values between £5 million to c £80 million. The Project Manager will initially focus on a c.£50 million new build PBSA scheme at outline planning and a £10 million apart hotel scheme moving into site delivery with a number of future schemes and development coming online. As the business are uniquely positioned offering both the consultant services as well as investing and developing out a number of their own schemes, in addition to project running and helping with business development, the SPM will also work with the capital markets and analyst team assessing potential new investment and development opportunities so any experience in front end development appraisals, feasibility, DD, and planning would be advantageous. Given the above this represents a great opportunity for a Senior Project Manager who is looking to develop their career into the Development Project Management space. Requirements: • MRICS qualified with a BSc in Project Management, • Circa 6+ years’ PQE experience managing 360 projects preferably within the hotel, industrial, office and residential / PBSA sector., • Additional experience in development management (inputting into appraisals, DD and planning) would be advantageous., • Personality: Fun, social, ambitious, and commercially astute. This is an exciting and relatively unique opportunity for a Senior Project Manager to join a small business where they can have 360 leadership of projects and develop their career into the Development Project Management space. For further information on this opportunity please click the apply link or contact John Clarkson 02038543871

Procurement Manager (CapEx and OpEx) Location: Marylebone, London Working Style: In-Person About Dominus Dominus is a fully integrated real estate business operating across hotels and PBSA assets. We invest, develop and operate, with teams covering the full lifecycle - from acquisition and planning through to delivery, operations and asset management. Our portfolio continues to grow, supported by strong operational platforms and a pipeline of new schemes coming forward. Role Purpose We are appointing a Procurement Manager to take ownership of all non‑construction procurement across the business. This covers both CapEx (FF&E, OS&E and other capital items outside construction procurement) and OpEx (FM services, utilities, consumables and wider operational contracts). The role works closely with Development, Construction, Operations, Finance, Asset Management and Legal, supporting them with structured procurement, better commercial outcomes and clear spend visibility across all projects. Construction procurement remains with the Commercial Team. This role manages everything else that sits around and alongside our projects and operating platform. Key Responsibilities 1. Procurement Strategy & Governance • Put in place clear procurement policies and controls that support good governance., • Create structured procurement plans for the main spend areas (FF&E, OS&E, FM, utilities, consumables and corporate services)., • Run competitive, transparent processes that deliver commercial value. 2. CapEx Procurement (Outside Construction Procurement) • Lead procurement for FF&E, OS&E and other capital packages., • Manage tendering, evaluation, negotiation and contract award., • Ensure suppliers meet our standards on quality, performance and reliability., • Coordinate end-to-end delivery processes, acting as the primary liaison between suppliers and site teams to ensure timelines are met and issues are resolved promptly. 3. OpEx Procurement • Manage all operational procurement across our hotel and PBSA portfolio., • Key areas include FM services, utilities, consumables, waste, soft/hard services and corporate contracts., • Stay close to the Operations Team to make sure contracts deliver consistency, uptime and value. 4. Supplier Management and Contracting • Build a reliable supplier base with clear expectations and accountability., • Carry out supplier reviews and manage relationships proactively., • Work with the Legal Team (including use of AI‑enabled contract tools if appropriate) to ensure contracts are robust, clear and up to date., • Monitor market trends and supply‑chain risks across both CapEx and OpEx categories. 5. Financial Management and Reporting • Support accurate budgeting, forecasting and project‑level cost allocation., • Maintain a single consolidated procurement performance document bringing together spend analysis, savings achieved and key updates., • Review spend patterns to identify efficiencies and opportunities to improve commercial outcomes. 6. Cross‑Functional Collaboration • Work with the Development Team on early CapEx planning., • Align with the Projects Team on programmes and interfaces., • Partner with the Operations Team on performance and cost optimisation., • Support the Finance Team with budgeting, controls and approvals., • Work with the Asset Management Team on lifecycle planning., • Liaise with the Legal Team to ensure contracts and obligations are clear and compliant. Skills and Experience Essential • Proven procurement experience in hospitality or PBSA (hospitality strongly preferred)., • Strong understanding of CapEx procurement (FF&E, OS&E) and OpEx procurement (FM, utilities, consumables, corporate contracts)., • Experience working within or alongside an integrated real estate or operating business., • Strong commercial, negotiation and supplier‑management skills., • Comfortable interpreting spend, understanding cost drivers and presenting clear recommendations., • Able to work in a fast‑paced, entrepreneurial environment with multiple priorities., • Strong capability in tendering, evaluation and contract negotiation. Preferred • Experience working alongside a Construction / Commercial Team., • Operational procurement experience within hotels or PBSA., • Comfortable working with a Legal Team on contract reviews and negotiations., • CIPS or equivalent is helpful but not essential. Personal Attributes • Collaborative, practical and commercially minded., • Structured and detail‑driven in approach., • Proactive, solutions‑focused and able to anticipate issues early., • Strong communication skills - able to influence, challenge and drive clarity., • Resilient and adaptable, with a high level of ownership and accountability., • Aligned with Dominus’ values and approach to delivering high‑quality assets and operations.

Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell. With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity. Please email your CV and portfolio to Key Responsibilities • Lead the development and implementation of brand design standards across all hotel brands., • Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements., • Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes., • Direct the creation of room types, public area concepts, and other branded environments that elevate the guest experience., • Manage design presentations, mood boards, and sample boards to communicate design intent to internal stakeholders and senior management., • Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability., • Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability., • Support procurement processes, identifying suppliers and ensuring the design vision aligns with commercial and operational goals., • Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards., • Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects. Skills & Attributes • Strong creative and conceptual design ability, with a deep understanding of hospitality environments., • Excellent leadership, communication, and presentation skills., • Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite., • Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously., • Commercial acumen, balancing aesthetic quality with budget and operational practicality., • A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team. Experience & Qualifications • Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector., • Proven track record of leading or managing design development in hotel or high-end residential projects., • Strong portfolio showcasing both conceptual and completed work., • Degree in Architecture, Interior Design, or a related discipline.

An exciting opportunity has arisen for a passionate and driven Duty Manager to join the team at Criterion Hospitality. As Duty Manager, you will play a key role in the day-to-day operation of the hotel, supporting the Front Office Manager and wider management team to ensure smooth operations, excellent guest experience, and high service standards across all shifts. The Role As Duty Manager, you will: • Support the Front Office Manager in the effective day-to-day operation of the Front Office and public areas, • Take responsibility for the hotel during assigned shifts, acting as the senior operational presence on duty, • Lead proactive lobby and guest journey management, ensuring a visible, approachable management presence, • Handle guest queries, feedback, and complaints professionally, resolving issues in real time, • Lead, motivate, and support front office team members through a hands-on, lead-by-example approach, • Ensure consistent delivery of exceptional customer service standards, • Support training, coaching, and development of the Front Office team, • Ensure compliance with brand standards, health & safety, and operational procedures, • Liaise with other departments to ensure a seamless guest experience, • Step in operationally where required to support the team during busy periods What We’re Looking For • Previous experience as a Duty Manager, Guest Service Manager, or similar supervisory role within a hotel environment, • Strong working knowledge of Front Office operations, • A hands-on leader who leads by example and inspires their team, • Confident, professional, and personable, with strong presence and communication skills, • Passionate about service delivery and guest experience, • Comfortable working in a fast-paced, high-volume environment, • Flexible to work shifts, including evenings and weekends

Design Manager – London Salter Grange are seeking a proactive Senior Design Manager(s) to join a leading Main Contractor on exciting London projects. We have two opportunities available for the right candidates: Residential/Student Accommodation Project – c. £100m+ student scheme and £100m+ office-to-hotel conversion. Commercial Fit-Out/Refurbishment Project – c. £50m, part of nationwide frameworks. Key Responsibilities: • Lead and coordinate design teams from PCSA through delivery (RIBA stages 2–5), • Manage design schedules, information release, risk registers, and document workflows (Aconex/Fieldview), • Ensure design quality, compliance, and collaboration with Project Managers and subcontractors, • Support pre-construction activities, including planning conditions, surveys, BREEAM, and design scopes, • Mitigate design risks and maintain the golden thread of information Requirements: • HNC/Degree in Design Management, Architecture, or similar, • Experience in new build residential or student accommodation, or commercial fit-out projects, • Strong leadership, communication, and stakeholder management skills, • Positive, proactive attitude and a passion for collaborative working, • Excellent communication and problem-solving skills If you are a motivated Design Manager ready for your next challenge and a career-defining opportunity, please apply now with your updated CV.

Reception Manager £45000 London Reception Manager needed for London Corporate Accountants in the City. You would be managing one other receptionist and this is a hands-on role, so you would also be providing excellent reception and front of house customer service. This is an excellent opportunity to be involved in a very exciting company with a vibrant atmosphere. As their reception manager & ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus and Private Health. Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience welcome. Reception Manager Duties: • Managing one member of the reception team, • Organising rotas, being the lead in important situations, • Overseeing the switchboard and being the firms ambassador for some incoming calls, • Screening telephone calls and forwarding messages, • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • Assisting PAs and Directors where possible, • Booking Travel and Accommodation, • Previous FOH supervisory experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Operations Manager to oversee our 108 Brasserie, Cocktail Bar, and Meetings & Events operations. About the Role: As the F&B Operations Manager, you will play a key role in delivering exceptional guest experiences across our diverse outlets. You’ll be responsible for managing day-to-day operations, developing and supporting your team, and driving service excellence and business growth. This is a fantastic opportunity for a proactive leader with a passion for hospitality and strong operational expertise who thrives in a lively, high-standard environment. Key Responsibilities: • Lead, mentor, and develop a motivated food and beverage team across 108 Brasserie, the Cocktail Bar, and Meetings & Events., • Oversee daily F&B operations to ensure seamless service delivery and guest satisfaction., • Maintain high standards of quality, service, and presentation throughout all outlets., • Collaborate closely with kitchen, events, and front-of-house teams for smooth coordination., • Drive sales growth and profitability through effective team leadership and operational strategies., • Manage staffing, scheduling, and training to maximise productivity and team performance., • Handle guest feedback and resolve any service issues promptly and professionally., • Participate in budgeting, inventory control, and cost management to meet financial targets., • Support the delivery of successful meetings and events, ensuring all client requirements are met. What We’re Looking For: • Proven experience as a Food & Beverage Operations Manager in upscale or luxury hospitality environments., • Hands-on leadership style with a passion for training, coaching, and developing teams., • Strong operational knowledge across restaurants, bars, and events., • Excellent communication, interpersonal, and organisational skills., • Ability to work under pressure and adapt to a fast-paced environment., • A genuine commitment to delivering outstanding guest service., • Experience within London’s hospitality market is a plus. The Perks of working for The Marylebone Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Office Manager (Concierge Services) £38,000 - Temp to Perm Location - London Bank - 5 days per week Role Overview The Office Manager will be responsible for the smooth day-to-day operation of a high-end concierge office serving 50+ clients within the building. Drawing on a strong hospitality background (such as hotels or serviced accommodation), the role ensures exceptional client experience, efficient team management, and impeccable standards across the Centre. This is a hands-on leadership role, combining people management, operational oversight, and a strong focus on service excellence. Key Responsibilities Operations & Service Delivery • Oversee the daily running of the concierge office, ensuring seamless operations at all times, • Ensure consistently high standards of cleanliness, presentation, and hospitality throughout the Centre, • Proactively identify and resolve operational issues before they impact clients, • Act as Centre Manager when required, taking full responsibility for site operations Team Leadership & People Management • Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance teams, and external contractors, • Ensure fair and balanced task distribution to support efficient workflows and team wellbeing, • Lead regular 1:1 meetings, set clear goals, and support individual development plans, • Coordinate and document daily team briefings to ensure clear communication and alignment, • Foster a positive, service-led team culture that reflects a premium hospitality environment Scheduling & Administration • Manage staff rotas to ensure appropriate coverage at all times, • Authorise annual leave and monitor team absences, • Maintain accurate records related to staffing, attendance, and daily operations Client Experience • Ensure clients receive a consistently high level of service aligned with luxury hospitality standards, • Act as a point of escalation for client issues, resolving concerns professionally and efficiently, • Build strong working relationships with clients, understanding their needs and expectations Skills & Experience Essential • Previous experience in a hospitality environment (hotel, serviced apartments, luxury customer service, or similar), • Proven experience managing teams in a client-facing setting, • Strong organisational and time-management skills, • Excellent communication skills, both written and verbal, • Ability to remain calm, professional, and solutions-focused in a fast-paced environment Desirable • Experience working in concierge services, serviced offices, or premium residential/commercial buildings, • Experience acting as a duty manager or centre manager, • Familiarity with rota planning and absence management Personal Attributes • Naturally service-oriented with a strong eye for detail, • Confident leader who leads by example, • Approachable, professional, and well-presented

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking a driven and commercially minded Sales Manager to join our event sales team. This is a hands-on role for someone who thrives on building relationships, converting enquiries, and delivering seamless, high-quality events. Working closely with the Head of Event Sales and restaurant management teams, you’ll play a key role in growing private dining, group bookings and bespoke experiences across our portfolio. The Role • Manage day-to-day event and group dining enquiries from first contact through to delivery and follow-up., • Proactively drive new business through corporate outreach, agencies, local businesses and concierge networks., • Build and maintain strong client relationships to encourage repeat bookings and long-term partnerships., • Collaborate closely with restaurant teams to ensure flawless execution and exceptional guest experiences., • Prepare proposals, function sheets and reporting, ensuring all details are captured accurately and on time., • Support the wider sales strategy and contribute to campaigns and seasonal initiatives. About You • Experience in event or group sales within a restaurant, hotel or premium hospitality environment., • Confident converting enquiries and managing multiple bookings simultaneously., • A natural relationship-builder with an active network across London’s corporate and hospitality scene., • Highly organised, proactive and detail-focused., • Passionate about food, service and creating memorable guest moments. Why Join Us You’ll be part of a collaborative, ambitious team representing some of London’s most iconic dining destinations, with real opportunity to grow your career within an internationally recognised hospitality group. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service). If you’re ready to take the next step in your hospitality sales career, we’d love to hear from you.

Are you a dynamic and experienced professional with a passion for delivering exceptional guest service in luxury hospitality? We are seeking a proactive and strategic F&B Reservations Manager to oversee and drive all food and beverage reservation activities across our three prestigious London hotels. About the Role: As F&B Reservations Manager, manage all booking systems, and partner closely with restaurant and hotel management to maximise covers and revenue. Your expertise will support seamless operations across multiple venues, ensuring an outstanding experience for guests while identifying and capitalising on new business opportunities. This is a pivotal role that combines leadership, operational excellence, and market insight to contribute to the growth of our vibrant London Hotels. Key Responsibilities: • Manage and optimise all F&B reservation activities across three London hotels, ensuring accuracy and efficiency., • Oversee reservation systems integration and data consistency., • Collaborate with F&B outlets, sales, and marketing to align reservations with promotions and events., • Analyse reservation trends; prepare insightful reports to inform cluster-level decisions., • Handle VIP and special guest requests with discretion and personalised service., • Develop and enforce SOPs to maintain high operational standards., • Manage budgets for reservation operations while ensuring cost control and efficiency., • Innovate by implementing market intelligence and forecasting to drive revenue growth., • Champion a unified booking infrastructure across the cluster for enhanced visibility and guest insights. Skills and Experience: • Proven experience managing F&B reservations in luxury or upscale hotels, preferably across multiple properties., • Proficient with reservation platforms and CRM tools., • Strong leadership skills with the ability to train and motivate teams., • Excellent organisational, multitasking, and communication skills., • Analytical mindset with capability to leverage data for business development., • Problem-solving expertise and the ability to handle high-pressure situations professionally., • Knowledge of the London hospitality market is an advantage. The Perks of working for The Doyle Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Guest Relations Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager you will receive: • Salary: Competitive with great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day including days off if you wish to come in!, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Guest Relations Manager who will: • Ensure the smooth running of the department on a day-to-day basis with effective communication., • Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met., • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members, • Proficient with Microsoft Office and excellent knowledge of Opera, • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care, • Has previous experience as a Guest Relations Manager or Duty Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Regional Engineering Manager Millennium Hotels and Resorts UK are looking for a Regional Engineering Manager who will be working and supporting the London Hotels. No two days are the same, as you will be supporting the Hotels on-site and working with the Director of Engineering UK. You will also be involved in Projects where you can use your expertise and skills. Our Regional Engineer Manager will be responsible for managing all functions within the Engineering Department to ensure that the properties are maintained and kept in a high state of repair at all times. Whilst also ensuring that all Health & Safety measures are in place and adhered to within the job responsibility. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. For you We offer a benefits package including: • Social Events, Wellbeing and Team Activities, • Training and development, • Cash Health Plan cover option available, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme The Regional Engineering Manager key responsibilities will include: • Participate in all engineering / maintenance activities such as installing, repairing, maintaining and operating machinery and plant equipment to the required company standard., • Participate in a Planned Maintenance regime to all areas of the hotel to include main plant, public areas and guest bedrooms on a daily basis, • Update record sheets and logs resulting from Planned Preventive Maintenance practises., • Well conversant with statutory requirements governing Asbestos, Health & Safety., • Fully conversant with ISO 14001 and 18001 policies and procedures, • Prepare energy management programme by establishing energy reduction objectives, maintenance records., • Correct application of planning and organising in order to provide a consistent high level of service, • Provide pro-active and reactive maintenance cover and to assist other team members in emergency as and when required. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a Membership Coordinator to join us Jumeirah Carlton Tower in The Peak Spa. The main duties and responsibilities of this role: • Act as a primary point of contact for members, responding promptly and professionally to inquiries, requests, and feedback., • Assist with onboarding new members, ensuring they feel welcomed and informed about the benefits, events, and community ethos., • Support the coordination and communication of member events, activities, and experiences., • Build and maintain positive relationships with members, ensuring a warm, personalised, and consistent level of service. Greeting by name where possible., • Maintain accurate and up-to-date member records on MRM, Book4time and Sales Reconciliation sheet., • Prepare reports and data summaries for the Membership Manager, including engagement metrics, renewals, and event participation. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Similar experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Role Overview: Criterion Capital is seeking a dynamic and experienced Pre-Construction Project Manager to join our team, managing the preconstruction packages for our residential and commercial to hotel conversion construction projects. This role is central to delivering successful PRS (Private Rented Sector) developments for a business that acts as a developer, asset manager, and owner/operator of long-term hospitality and residential assets. The Pre-Construction Manager will lead the management of RIBA Stages 1-2, ensuring the development of robust designs, comprehensive client briefs, and the mitigation of risks before projects are handed over to the construction team. This role requires close collaboration with design, construction, asset management, and operations teams to align on project objectives and ensure seamless delivery. • Oversee and deliver the pre-construction phase of multiple residential projects simultaneously, ensuring that each project adheres to quality standards, timelines, and budgetary constraints., • Develop comprehensive project plans outlining the scope, objectives, schedule, resources, and budget., • Drive the pre-construction delivery through to handover to Construction, ensuring clear progress tracking and milestone achievements., • Lead and coordinate diverse project teams, including internal staff, external contractors, and consultants, ensuring alignment with project goals., • Identify scope of surveys required to inform the design and de-risk construction., • Identify and procure enabling works to de-risk construction, • Negotiate contracts to obtain the best terms and value for the business., • Create detailed project timelines and milestones, ensuring adherence to project schedules., • Identify potential risks and address and resolve any issues or conflicts that arise pre-construction, • Implement and enforce quality control measures and ensure compliance with safety regulations and promote a safe working environment., • Maintain accurate and organised project records, including contracts, change orders, and inspection reports and ensure all documentation is up to date and in compliance with local regulations About You: • A minimum of 10 years project management/director, • A proven track record managing medium to large-scale residential projects, • Bachelor’s degree in Construction Management, Civil Engineering, or a related field., • A Masters degree or additional certifications (PMP, CCM) are a plus., • Strong knowledge of construction methods, materials, and regulations., • Excellent leadership, communication, and negotiation skills., • Proficient in project management software and tools (MS Project, Procore, Primavera)., • Initiative to challenge and drive projects forward. Please apply today for consideration

Join us as an Engineering Facility Manager at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, this property includes high-end amenities and require meticulous service services to ensure a world-class living experience for our residents. At the Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as an Engineering Facilities Manager at 1 Mayfair by The Dorchester Collection, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. What you’ll do As an Engineering Facilities Manager, you’ll oversee the pre-opening and ongoing management of 1 Mayfair Residences including a swimming pool, spa, meeting rooms, and a fitness centre. You will be responsible for overseeing daily operations, managing maintenance, vendor relations, safety compliance, and enhancing resident satisfaction. A day in the life of our Engineering Facilities Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. The list below details the key functions deemed essential: • As an Engineering Facilities Manager you will execute the mobilization plan in the run up to the building completion, as directed by the Area Director of Engineering and in collaboration with the development and asset management team and lead all on site pre-opening activities that relate to the technical aspects of the building., • As an Engineering Facilities Manager you will be responsible for selecting and implementing the CAFM system and immerse yourself in the ongoing construction activities to understand all the intricacies of the finished building., • You will work collaboratively with contractors, consultants, and suppliers to deliver projects on time, within budget, and to the highest quality standards., • You will ensure all maintenance services are delivered in line with Dorchester Collection’s standards and with understanding of the needs and lifestyle of ultra-prime residence clients. You will be responsible of overseeing and coordinating an A La Carte menu of maintenance service provided to our residents., • You will ensure that there is an excellent communication with residents, providing prompt, professional and discreet service always and liaise with the property management team and other departments to ensure engineering services support the overall luxury experience., • You will lead and supervise a small team of maintenance engineers, ensuring adherence to safety, service, and quality standards., • You will oversee planned preventative maintenance (PPM) programs and reactive maintenance to ensure all equipment and systems are fully operational., • You will ensure compliance with all relevant statutory and regulatory engineering requirements., • You will provide technical advice and troubleshooting support to resolve complex engineering challenges and have excellent technical expertise when it comes to managing complex building systems including HVAC, pumps, chillers, BMS, lifts, plumbing and public health systems., • You will also be responsible for conducting regular audits and inspections to ensure full compliance with health, safety, and environmental regulations, maintaining accurate documentation of all engineering systems, maintenance records, and statutory certifications, leading emergency response efforts for engineering-related incidents and ensuring compliance and proactive management of all aspects of the general safety regulations and the Building Safety Act 2022. What you’ll bring Essential Skills and Experience • Previous experience in facilities management, with at least 2-3 years in a managerial role overseeing luxury properties., • Experience with pre-opening processes and project management preferred, • Exceptional leadership skills, strong technical knowledge, and a customer-centric approach., • Proven experience managing luxury residential estates, commercial buildings, or high-end hospitality environments., • Experience in managing maintenance teams, vendors, and contractors., • Strong background in health and safety, building management, and operational compliance, • Excellent knowledge of High-Risk Buildings under the Building Safety Act and understanding the role of the Principal Accountable Person (and the Accountable Person) as well as the importance of The Golden Thread., • Bachelor’s degree in Engineering, Facilities Management, Property Management, or a related field., • Excellent verbal and written communication skills in English. Preferred Skills • Additional qualifications or certifications in building systems management, sustainability practices, or related fields would be beneficial., • Experience in managing large-scale luxury residential communities or hospitality facilities., • Experience in managing specialized amenities such as swimming pools, spas, and fitness centres., • Proficiency in building management software and systems., • Experience in a similar position for luxury residence property or relevant customer service role for a luxury hotel What you’ll get • Complimentary Stays: Enjoy 12 complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus: Earn a £1000 bonus when you recommend a friend., • Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are - • Supervise and manage the Reservations team, offering guidance, support, and training., • Conduct regular training sessions to ensure team knowledge of hotel policies and systems., • Monitor team performance and provide constructive feedback., • Schedule and coordinate team shifts to ensure adequate coverage., • Assist in recruitment and onboarding of new team members., • Process telephone and email reservations using Opera, ensuring accuracy. Candidate Profile • Previous supervisory or management experience preferred., • Excellent English communication skills., • Proficient in Microsoft Word, Excel, and PowerPoint., • Strong knowledge of Opera reservation system., • Ability to communicate effectively at all levels. About you At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

If you’re an experienced Kitchen Manager, Head Chef, Catering Manager or similar and want to be part of a dynamic management team and our vision, develop yourself in a market leading company. Kitchen Manager - London Euston - Premier Inn. As Kitchen Manager for Premier Inn you will be responsible

Safety and Security Manager – Park Plaza Westminster Bridge London At Park Plaza, first-class safety and security is every bit as important to the hotel experience as a great night’s sleep in this stylish location. That is why your contribution as our Safety and Security Manager is so important. Park Plaza Westminster Bridge Hotel is our largest hotel with 1023 rooms and is a very busy operation. Under the support and guidance of the relevant Senior Manager, you'll perform Head of Department duties connected to all Safety & Security services to our guests, employees, visitors, their belongings and all hotel assets. Delivering a personalised high standard of customer service. Effectively manage your department, being a hands on leader. As one of London’s largest and busiest hotels, Park Plaza Westminster Bridge regularly hosts high‑profile events and VIP guests. We’re seeking a Safety & Security Manager with proven experience managing complex operations, collaborating with external agencies, and overseeing health & safety for large‑scale environments. Your main duties as our Safety and Security Manager: • Surveillance duties, public area vigilance for external areas of the hotel, • Handling security and safety breaches, conducting investigations, • Follows guidance and instructions given by leadership team, • Attends and completes all mandatory Health & Safety training, and is responsible for hygiene & health & safety within the department, • Advising management of best practice, being solution focused, as well as improving & implementing security protocols to protect the business, • Communicates effectively with both internal and external guests via written correspondence, phone and face to face, • Engages with colleagues and guests, conducting & assisting sales with client show-rounds, • Clear communication both written and verbal, • Strong emphasis on managing and developing a team including training, • Working with 3rd party agencies when necessary, • Formulating of 90-day-action-plans and projects that have been assigned by the General/Hotel Manager, • Plan, assist and participate in safety/security audits and submit follow up reports, • Oversee the security control room operations, monitor training and competency in the use of all systems within the security control room, • Monitor that the Security Officer schedules are appropriate for the requirements of the operations of the hotel, • Complete weekly payroll with the Assistant Security Manager, • Review security incidents/breaches and implement relevant changes, maintaining an incident log in the diligence system, • Maintain and put correct measures in place to ensure that the systems for the control of all guest room entry keys, master keys and electronic devices are correctly audited and that all operating procedures are always followed., • Record-keeping of Lost and Found Property procedures, • Establishes/maintains strong relationships with relevant civil authorities and law enforcement and be main point of contact for the Police, law enforcement agencies, local authorities & government agencies (such as the EHO), • Assist with any VIP reconnaissance and fact finding duties, • Ensure that the staff entrance procedures are always maintained, including staff bag searches, • Ensure that the Security Officers patrol the hotel in its entirety at least once per shift (twice per team) and report any irregularities and breaches, • Coordinate any emergency and evacuation procedures, • Ensure that the hotel crisis management plan is updated monthly, • Provide regular training to HODs on the hotel's emergency evacuation procedures, • Assist and deliver the implementation of inspection programs, • Revise departmental SOPs as necessary, • To maintain and monitor the provision of information required by the CCTV operator, • Oversee team members dealing with valuables / lost property / or guest room safes and ensure that all property is audited weekly, • Attend internal/external meeting where necessary and chair the health and safety committee What we’d like to see from you: • Extensive experience in the hotel safety and security industry, • Minimum qualification: IOSH Managing Safely; Desirable: NEBOSH certification, • Minimum qualification: SIA Certification Level 2; Desirable: SIA Level 3, • Essential: passing of Basic DBS check, • Previous successful management experience with a strong ability to handle conflict in a personable manner, • Knowledgeable in CCTV operations, fire safety, emergency training, criminal and health and safety investigations, and possesses relevant report writing & clear communication skills. Benefits of working for us as our Safety & Security Manager: • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year - including bank holidays, increasing with years of service, • Discretionary bonus, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.