Quality assurance manager jobs in United Kingdom

AZ Catalyst is a UK-based consultancy dedicated to supporting startups and SMEs across various sectors. We specialise in helping innovative businesses grow through strategic planning, funding guidance, and tailored support services. Our team is passionate about quality, impact, and delivering measurable results. As part of our ongoing expansion, we are seeking a skilled and committed Quality Control Technician to ensure excellence across our operations. **Job Overview:** As a Quality Control Technician, you will be responsible for monitoring, inspecting, and testing processes and outputs to ensure compliance with internal standards and regulatory requirements. You will play a critical role in maintaining the integrity and consistency of our services and deliverables, identifying quality issues, and helping implement continuous improvements. **Key Responsibilities:** 1. Perform detailed inspections and quality checks on operational procedures, outputs, and documentation 2. Evaluate processes for compliance with company policies, client expectations, and applicable standards (e.g., ISO, regulatory frameworks) 3. Record, report, and analyse quality data and metrics to identify trends and potential areas for improvement 4. Collaborate with project and service delivery teams to identify root causes of quality issues and recommend corrective/preventive actions 5. Maintain and update quality control documentation, including checklists, reports, and compliance logs 6. Assist in the preparation and execution of internal and external audits 7. Participate in quality training and contribute to the development of best practices within the company 8. Support continuous improvement initiatives across all areas of the business **Candidate Requirements:** 1. Proven experience in a Quality Control or Quality Assurance role (minimum 1-2 years preferred) 2. Familiarity with quality management systems, tools, and standards (e.g., ISO 9001, Six Sigma principles, or industry-specific QA practices) 3. Excellent attention to detail, organisational skills, and analytical thinking 4. Strong problem-solving ability and capability to work with cross-functional teams 5. Proficiency in using Microsoft Office (Word, Excel, etc.) and quality-related software or tools 6. Clear communication skills, both written and verbal 7. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment What We Offer: 1. Competitive salary and benefits 2. Opportunities for professional growth and development 3. A supportive and collaborative team environment 4. The chance to contribute to exciting, high-impact projects with innovative companies

The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.

Job Description: An experienced IT professional in project management and network security, seeking to deliver high-quality training in network security, ethical hacking, and IT systems. The IT Trainer will design and deliver comprehensive training programs, mentor aspiring professionals, and ensure learners acquire practical knowledge and certifications in network security. Key Duties: Curriculum Development: Create and update training materials on network security, ethical hacking, and IT project management. Incorporate real-world scenarios and case studies into the training modules. Training Delivery: Conduct workshops, seminars, and online sessions for IT professionals and students. Provide hands-on guidance on tools, techniques, and best practices in network security. Mentorship: Mentor and guide learners in their career development within IT and cybersecurity. Organize career advancement workshops and provide individual feedback. Quality Assurance: Ensure training programs meet industry standards and certifications. Continuously evaluate and improve training effectiveness. Stakeholder Collaboration: Engage with organizations and institutions to identify training needs. Represent the training program at industry events and conferences.

Job Title: Alloy Refurbishment Technician Industry: Automotive / Vehicle Services Job Description: We are seeking a skilled and detail-oriented Alloy Refurbishment Technician to join our team of professionals. The ideal candidate will have knowledge and experience in wheel refurbishment, repair, and finishing processes, with a keen eye for quality workmanship. This rewarding role is perfect for individuals passionate about automotive restoration and refurbishing work. On the job training also available. **Key Responsibilities:** 1. Refurbishment & Repairs: - Inspect, repair, and refurbish alloy wheels to a high standard. - Address surface damage such as scratches, scuffs, dents, cracks, and corrosion. - Straighten bent alloy wheels, ensuring structural integrity. 2. Preparation & Finishing: - Strip, clean, mask, and prepare wheels for repair and refinishing. - Apply paint, powder coating, or diamond cutting finishes as required. - Sand, polish, or buff alloys to achieve a flawless and professional finish. 3. Tools & Equipment Operation: - Safely operate machinery such as lathes, spraying equipment, and curing ovens. - Maintain equipment and tools to ensure reliable operation. 4. Quality Assurance: - Inspect work at every stage to guarantee it meets company and client standards. - Ensure accurate color matching, surface finishes, and durability. 5. Health & Safety Compliance: - Follow all workplace safety guidelines, particularly when working with machinery, chemicals, and paint. - Wear and maintain personal protective equipment (PPE). 6. Customer Service: - Communicate effectively with clients regarding their requirements, timelines, and pricing. - Provide aftercare advice on protecting refurbished alloy wheels. **Key Requirements:** 1. Experience: - Proven experience in alloy wheel refurbishment or a related auto repair/refinishing role. - Familiarity with various finishes such as powder coating, painting, polishing, and diamond cutting. 2. Technical Skills: - Strong knowledge of alloy wheel repair and refinishing techniques. - Hands-on experience with CNC diamond-cutting lathes (preferred). - Proficiency in using hand tools, air tools, and spray paint systems. 3. Attention to Detail: - Precision and attention to detail to ensure top-quality finishes. - Ability to inspect and assess wheel damages effectively. 4. Physical Ability: - A willingness to perform manual labor and work in a physically demanding environment. - Ability to stand for long periods and lift/handle heavy equipment or wheels. 5. Problem-Solving: - Strong diagnostic and troubleshooting skills when assessing wheel damage or repair challenges. 6. Communication: - Ability to clearly communicate with customers, team members, and management. - Strong organizational and time management skills to meet deadlines. 7. Qualifications: - A technical qualification in automotive repair, paint systems, or a related field is advantageous. - Certification in wheel refurbishment processes (preferred). 8. Work Ethic: - High level of professionalism, reliability, and pride in craftsmanship. - Ability to work independently or as part of a team. **Preferred Skills:** - Experience with SMART (Small to Medium Area Repair Techniques) repairs. - Knowledge of alloy wheel chemistry and materials. - A driving license to assist with pick-ups and deliveries if required. This position offers the opportunity to work with a dynamic and passionate team, with room for professional growth and development. If you are dedicated to delivering exceptional craftsmanship and restoring vehicles to their former glory, we encourage you to apply!

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908

Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.