Customer Service jobs in United Kingdom

MAASH HIRING LTD

We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector  We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs  The wages from £13 - £18 per hr up to £2600 per month  Training available when required  to support you to attain necessary skills Please apply and we’ll contact you

21 hours agoBethnal Green, Tower Hamlets, London, England, United Kingdom

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Guilty by Olivier London

Are you the Receptionist with a passion to exceed guest expectations and who delivers brilliant service that will help us make ‘London Reloaded’? Picture it if you will: nhow London - a unique, unconventional lifestyle hotel concept in the hip Shoreditch area of London. Joining its older siblings in Milan, Berlin, Rotterdam, Marseille, Amsterdam, nhow London is one of the archetypal youngest sibling: loud, lively and loved. In case you didn’t know about us (what?!), NH Hotel Group, part of Minor Hotels, operates almost 400 hotels with around 60,000 rooms in 26 countries across Europe, America and Africa. As our Receptionist, you will be in an exciting role that will be assist the Front Office Management team in providing an excellent service across all aspects of our Front Desk operation delivering exceptional guest service from check-in to check-out and throughout the guest experience. You will go the extra mile to help us maintain the high standards required, meeting the Hotel and Guests expectations and be comfortable with standard PC systems. What is in it for you? ·£23,500 + incentives ·End-of-year bonus ·Westfield Health & Rewards ·NH University: excellent training & development opportunities ·Employee and Friends & Family rates in all NH and Minor Group Hotels worldwide ·Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide ·Free meals on shift ·Free uniform and dry cleaning ·Quirky, United and Authentic Team Knowledge and skills ·Previous Front Office experience preferred, although as long as you have a passion for people and learning we will provide full training. ·Fluent in English and knowledge of other languages is a plus! ·A charismatic and confident communicator in every sense. ·Highly organised and ability to multi-task in a driven manner. ·Team player. So what are you waiting for? Come and be part of a brilliant Team here at nhow London!

23 hours agoLondon, England, United Kingdom

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Roles & Responsibilities: - Dealing with customer enquiries into our services / products. - Responding to company email & phone calls to customers regarding their deliveries, order tracking etc, refunds etc. - Dealing with customer complaints and handling them sufficiently & keeping a detailed record. - Importing data using Google sheets (training provided) This position will be completely remote and can be done from home. If you are interested please get in touch.

1 day agoNorbiton, Kingston upon Thames, London, England, United Kingdom

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We are a Latin American Money Transfer company based in north London. We have been operating for over 20 years. We provide an excellent customer service and first-rate international rates. We also have a Latin American food shop and a courier service to Colombia. We are looking for a Confident FLUENT SPANISH SPEAKER (preferably Native) to work in our office and provide a high level of customer service to our long-standing customers. We work alongside Small World Money Transfer as an agent of theirs. If you have experience with the Small World online system this would be a bonus. • We need someone to be highly organised, responsible, and pay close attention to detail. • Able to work under pressure and multitask. • Able to handle money confidently and responsibly. • Able to take down precise notes when telephone calls come in. • The person must show initiative and be able and willing to learn. • Must take down notes of our processes whilst they get to grips with our online system. • A confident individual is needed as there is face to face customers every day and telephone conversations must be handled in an assertive voice. • The days are Tuesday to Saturday, 10am-6pm Tues-Fri and 10am-5pm on Saturdays. • There is no flexibility with these days and times they are fixed, and the person hired must be able to make these days and times. • Computer skills are essential; must be able to use Microsoft office, emails, printer, scanner, skype, iPhone and WhatsApp. • Able to speak intermediate English as we do get some English-speaking customer however majority of our customers speak Spanish. • Must be able to tend to our customers in our shop part when needed. Location of Monrey Office: 119 Newington Green Road London N1 4QY

3 days agoMildmay, Islington, London, England, United Kingdom

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MONDAY to FRIDAY venue! We are looking for a personable and enthusiastic reservationist who will be responsible in taking bookings for our restaurant and bar. This role will look after all pre-booked sales, including day to day reservations and parties/events. You will be answering the venue phone, managing the email & booking system (Collins), organise pre-orders and liaise with your sales and venue managers. On busy key days you will be the face of the venue and hosting guests to their tables. This role would suit someone that has great personality, does not get scared to take an initiative and has a great 'can do' attitude. You will be given the opportunity to train, grow and progress your career with the potential to move into a senior sales or events based role. If you are a confident and organised individual, with attention to detail and strive in a fast-paced environment - you will fit right in! Responsibilities: · Answering phone calls and email enquiries in a professional and polite manner · Understanding of Collins and Open table booking systems is preferred however training can be given for the right candidate. · Confirming bookings and processing payments in line with company procedures · Ability to undertake a variety of office support tasks · Work diligently under pressure. · Flexible working hours that differ week to week Skills and Experience: · Experience in a similar role desirable · Can-do attitude · Ability to prioritise and be highly organised · Excellent time keeping · Energetic and highly motivated · Great attention to detail This is a temporary position for festive season (until Mid December).

3 days agoCity of London, London, England, United Kingdom

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Chipotle Mexican Grill

Crew Member Cultivating a Better 🌎 – that’s our mission. Sounds like a big mission, right? Well, you’re not wrong but at Chipotle, we believe food has the power to change the world. Just two of the ways we do this is by using real ingredients and looking for authentic people to invest in – that’s where you come in. What you’ll bring to the table: • A genuine love for food ❤ • The desire to learn. It’s ok if you don’t have previous experience, that’s where we can help. We’ll provide the training you need to feel confident working at any station 💪🏼 • Energy – you love keeping busy and thrive in fast paced environments 🏃🏼‍♀️ • A real team spirit, looking out for those around you What’s in it for you: • £12.25 per hour (incl. bonus) • If your restaurant is a top performer, you can earn a week’s pay every 3 months • 50% employee discount • Free food whilst working • Free English language lessons • Opportunity to grow, (90% of our management roles are filled internally) • Referral bonus scheme • Access to Chipotle’s wellness hub • 28 days of holiday, (including Bank Holidays).

3 days agoWatford, England, United Kingdom

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Swingers Crazy Golf Club

In Short, what will I be doing? • As a Cloakroom Assistant you will look after coats, bags and other items for customers in Swingers. Your job is to keep customers personal belongings safe and return them to the owners when they leave. • Communicating effectively with the Reception Department • Interacting and providing guidance to our guests as they arrive and as they leave to ensure an amazing experience with us So, what are we looking for? • Someone who loves Hospitality as much as we do and can provide exceptional service to our guests by taking care of their needs and going that extra mile • Someone with previous experience in a fast-paced environment and who is a great team player • Someone who is an amazing team player with a good command of English Why Join us? • We love to see our teams learn and develop their knowledge and careers with us you’ll have plenty of opportunity to learn new skills and opportunity to progress • It’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. • We love a party or a chance to get together and crown the next golfing champion, you’ll get free gym membership, staff discounts and access to various employee benefit platforms. If this sounds good, then we can’t wait to hear from you! Please click “Apply” NOW

3 days agoLondon, England, United Kingdom

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Hi we looking for part or full tme staff required more info send your cv thanks

4 days agoDudley, England, United Kingdom

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Your Superpowers: - Phone-Wizardry 📞 - Details Jedi 💡 - Flexibility Ninja 🥋 - Language Guru 🗣️ - Smile-Maker 😄 Your Mission: - Answer calls with a superhero greeting! - Manage bookings like a boss. - Update reservations faster than the speed of light. - Spread our client policy wisdom. - Keep M&E on their toes. - Be the WhatsApp wizard we need. What's In It For You? - Jet-set around the world once a year. - VIP access to epic world events. - Parties, yoga, and team shenanigans. - Superhero training and growth opportunities. - Special badges and salary boosts.

5 days agoBattersea, Wandsworth, London, England, United Kingdom

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Hosco

We have exciting opportunities for a Head Porter to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centers on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests. About the Hotel Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. We create a positive stay. Canopy by Hilton London City is part of 4C Group. 4C Group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community. Canopy London City with its 340 bedrooms is a positive destination where to start exploring London. Penny Square restaurant, St Clare Cafe and Bar on the ground floor and our soon to open rooftop bar Florattica with views of the city is a delight for any traveler. The hotel is the first under Hilton’s Canopy Brand in the United Kingdom. About the role You are passionate about supporting the Housekeeping team ensuring the guest experience is on high standard creating EPIC guests experiences, in particular: Supervise (perform if need) the sorting, counting, and recording of all linen to ensure sufficient stock is available. - Check all laundry in and out, ensuring all documentation is checked and completed, as necessary. - Check and maintain periodic cleaning duties and related checklists as and when required. - Kettle cleaning (monthly) - Carpet spotting (weekly) - Corridor carpet cleaning (quarterly) - Mattress turning (quarterly) - Carpark cleaning (monthly) - Bathroom steaming (every 6 month) - To make certain chemicals/equipment are stock and used correctly with safety procedures. - To check in deliveries and put in correct storerooms. - To perform in stock, take as and when required. - To assist porter with guest request - To be flexible in shift work including evenings - To assist with light maintenance issues when required - To carry out any other reasonable requests as directed by your manager or supervisor. - Train the porter to require standards. - Work flexible hours in accordance with the departmental rota. - To follow standard operational procedures within your department to ensure efficiency and consistency of the department. Focus on Guest Experience - Provide guests with requested service and amenities within assigned timing or as soon as possible with friendly manner. - Protect guest and associate security by never revealing any personal information, room numbers. - To assist in the cleaning of the public areas (if require) You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates. What We Offer to our Enthusiasts: - Flexible working and Full-Time hours available - Employee and Friends & Family rates across Hilton Hotels & 4C Hotels worldwide - F&B Discounts of up to 50% in our Canopy London City - Restaurants & Bars - Recruit a friend scheme - £500 - Free Uniform Provided and Meals on duty - Free Access to Perkbox Platform to enjoy amazing deals and discounts from retails, entertainment, and travels - Cycle to work scheme tax-free - Free Optional medical healthcare plans (Health Cash Plans) - Workplace pension scheme - Free Access to Hospitality Action services (Financial, legal and mental health support) - Continuous Learning & Development opportunities with the best recognized UK and US institutes - Amazing Recognition Program and social events to keep you connected with Canopy London City and our EPIC Team! About the candidate You are passionate about creating EPIC guests experiences, in particular: - You love to meet, greet, and serve all sorts of people Passionate about all things Guest experience - Are in love with the happenings in our neighbourhood - Always look at ways to serve and surprise each guests - You are flexible, approachable, and sociable in nature. - Ideally you will have experience in a public contact position, preferably in an upscale or lifestyle brand hotel - You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates. - Required skills: Fast-Paced Experience, Housekeeping experience £26000.00 per annum Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests. Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. The hotel has 340 bedrooms and is the first under Hilton’s Canopy Brand in the UK. Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

5 days agoLondon, England, United Kingdom

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Christmas Market Staff (Southampton) We’re looking for enthusiastic team members, who are passionate about delivering great customer service. No experience needed as full training with be provided in store in the days leading up to Southampton Christmas Market Some of our GREAT perks whilst being part of the team....... 􏰀 50% staff discount 􏰀 Free food on shift 􏰀 Flexible working (We have 5 hours to 45 hours per week available) 􏰀 Opportunity to make great connections for seasonal work year after year Whether you are a student looking for some part time work before you head home on you are just somebody looking to make some extra cash before Christmas, we have room for you. If you are honest, personable and fun you would make a great assett to our small family business team.

6 days agoSouthampton, England, United Kingdom

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STM Group are looking for Gate Line/Customer Service Assistant who must be LOCAL to Richmond - Twickenham Station (and surrounding areas) and be willing to work at other nearby train stations on the South West Rail network. SKILLS: Customer Excellence Time Management Client relationship management Communication – written and verbal Report Writing – quality incident reports BEHAVIOUR/ATTITUDE Excellent time keeping Conflict avoidance Lead by example Punctual Reliable Self motivated Job Types: Full-time, Permanent

6 days agoRichmond, Richmond upon Thames, London, England, United Kingdom

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Hosco

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant. We are seeking professional, experienced and highly interactive candidates with a passion for customer service excellence to join the hotel. As a Luggage Porter, on any given shift, you will be required to: - Give our guests a highly courteous, personable welcome and departure whilst assisting them with their luggage according to the required standards and above - Ensure that the entrance, lobby area and other front of house areas are kept in a presentable and welcoming condition - Provide exceptional services to our guests by demonstrating full knowledge of our products, services and local area - Work closely with other team members, Concierge and Reception particularly during high volume periods whilst providing the highest service standard possible To be successful as a Luggage Porter, ideally you must have: - Excellent customer service and communication skills - Good knowledge of London and the local area - Clean and full UK driving license - Ability to work flexible days (12 hours shifts) - A good command of English is essential, a second language would be advantageous In return, we will provide you with: - Genuine career opportunities within our business - Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities - (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging - A PERKBOX subscription with benefits, discounts and savings available from your first day - A travel allowance to contribute to your commuting cost - Once you pass your probation, a special staff rate when staying in our European properties! About us The Cavendish London is managed by The Ascott Limited, one of the world’s largest lodging owner-operators. The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014. This is your opportunity to join our award winning hotel & team. Required skills: Excellent customer service skills, Knowledge of London, Hall Portering, Clean and full UK Driving License £22500.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

6 days agoLondon, England, United Kingdom

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APPLY NOW! Or for more information on the Customer Services Manager job, please contact Mr Fahed Imdad if you would like to talk about job.;All responses will be treated confidentially and your details will not be passed to any third parties without your consent. We are involved in the Car Trading business. We deal in selling and buying of the used cars and are specialised used car dealers in the Milton Keynes area.;We stock a range of used cars to suit all budgets and lifestyles.;The used car sales market is likely to be one of the biggest winners of the impending recession. The cost-of-living crisis has hit many UK households hard, and with NI increases and rising taxes, we all will be aiming to minimise our client’s expenditure on car purchases. We have stock of all range of cars in our trading place where the minimal wear and tear will be fixed;We want to expand our business and will hire the right persons who become part of our business and help us in new systems to organise and optimise to satisfy the customers. The Worker duties include: 1. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 2. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 3. co-ordinates and controls the work of those within shop; 4. discusses customer responses with other colleagues with a view to improving the product or service provided; 5. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 6. Develop goals and report progress to the owners; 7. Improving customer service experience, create engaged customers and facilitate organic growth; 8. Taking ownership of customers issues and following problems through to resolution; 9. Setting a clear mission and deploying strategies focused towards that mission; 10. Keep accurate records and document customer service actions and discussions; 11. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; 12. Keep ahead of industry’s developments and apply best practices to areas of improvement; 13. Control resources and utilise assets to achieve qualitative and quantitative targets; 14. Maintain an orderly workflow according to priorities; 15. Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; 16. Issue refunds or compensation to customers; 17. keep accurate records of discussions or correspondence with customers 18. Analyse statistics or other data to determine the level of customer service your organisation is providing; 19. Produce written information for customers, often involving the use of computer packages and software; 20. Write reports and analyse the customer service that organisation provides; 21. Develop feedback or complaints procedures for customers to use; 22. Make sure that the needs of customers are being met or exceeded; 23. Finding ways to measure customer satisfaction and improve services Key Skills involves: a. Proven working experience as a Customer Service Manager; b. Experience in providing customer service support; c. Excellent knowledge of management methods and techniques; d. Strong leadership skills to work with people within the organisation with different skills; e. Proficiency in English and other languages; f. Working knowledge of customer service software, databases and tools; g. Awareness of industry’s latest technology trends and applications; h. Ability to think strategically and to lead; i. Strong client-facing and communication skills; j. Advanced troubleshooting and multi-tasking skills; k. Customer service orientation; l. Managing a team of customer service staff; m. Handling face-to-face enquiries from customers; n. Dealing with customers who are upset or angry may be stressful; o. Communication and Excellent IT skills; p. Creative thinking, to be able to come up with new ideas to improve customer service standards. Qualification Seeking: There is no formal educational qualification required but Minimum of 3 to 4 years previous experience of working with customers is mandatory. English language proficiency must require along with good personal presentation, especially when face-to-face with customers. Degree holder in any subject is given preference.

7 days agoBow Brickhill, England, United Kingdom

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MAASH HIRING LTD

We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant  We have available jobs in different locations within London.  We have vacancies available in financial spheres also in sales, marketing and other spheres  We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs  Please apply & we will contact you.

7 days agoBethnal Green, Tower Hamlets, London, England, United Kingdom

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We are looking for experienced Team Member for Zambrero - The biggest quick service Mexican restaurant chain from Australia - at our branch in Crouch End.

11 days agoCrouch End, Haringey, London, England, United Kingdom

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Customer Service Assistant

13 days agoUpper Clapton, Hackney, London, England, United Kingdom

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Customer Service Agent & Transport Planner - Up to £27,000pa + bonus + benefits. Are you a customer-focused individual with a passion for logistics? Do you enjoy managing processes and ensuring efficient operations? Cemex UK Materials is currently seeking a Transport Planner to join their established and supportive team! With a competitive salary of up to £27,000pa plus bonus and benefits, this is an exciting opportunity to kickstart your career within Cemex. As a Transport Planner you will: Take customer orders for locally shipped plants through multi-channel (telephone and digital). Manage programmed orders and services. Manage plant and truck capacities daily. Ensure a product is dispatched to the customer on time. Liaise with plant managers and hauliers to ensure smooth running of daily operations. Modify in-process orders at customer request. Work pro-actively to establish the feasibility of customer requests. Plan future plant and truck availability. Manage late loads – including a timely notification of these issues to all the relevant parties. Proactively resolve customer issues/complaints or changes in the requested order. You will be someone who is eager to learn and enjoys working in a customer-centric environment. Your attention to detail will be crucial in ensuring that products are dispatched to customers on time, providing an exceptional level of service. Cemex UK Materials is a renowned organisation that is currently seeking a customer-focused Transport Planner to join their established and supportive team. As a Transport Planner, you would be responsible for takin & placing customer orders onto the system, day-to-day planning and scheduling of customer orders for locally shipped plants through multi-channel communication methods, such as telephone and digital means. Your primary role would be to ensure that the customers receive their products on time by managing programmed orders and services, plant and truck capacities, and liaising with the team, plant managers and hauliers to ensure smooth running of daily operations. EXPERIENCE / QUALIFICATIONS SAP experience is desirable. Experience of planning the workload of drivers / dispatch of products would be an advantage. Experience of Home Counties geographical areas is advantageous. Experience in customer service. Although experience is desirable, don't let any inexperience put you off applying. If you're looking for something new and eager to learn and progress. As part of an established and supportive team, you will have access to a range of benefits including competitive salary, bonus schemes, and opportunities for career progression. With a company culture that values innovation, collaboration, and customer focus, you can be sure that your contributions will be recognised and rewarded.

13 days agoKempston Hardwick, Stewartby, England, United Kingdom

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Asap waiter/ss supervisor/ assistant manager asap to start

13 days agoPenge, Bromley, London, England, United Kingdom

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As Reservationist you will play a vital role in the business; bookers and guests will rely on you to deliver results. We are looking for someone who can handle responsibility, use initiative, problem solving skills and solution based thinking, working for the needs of the business. Essentials: • High customer service skills, personable, adaptable and a peoples person. • Ability to work under pressure and in a fast pace environment • Respond to all enquiries in a quick manner. • Add all enquiries onto our booking platforms accurately. • Soft assign all reservations to a table to ensure SevenRooms has the optimal revenue.
 • Ensure optimisation of covers by careful and thought through placement of reservations, ensuring not to exceed the covers or pacing limit in a session. • Confirm and follow up with bookings on the day 
• Ensure all no shows, cancellations and notes are marked accurately.
 • Undertake any administrative tasks required to complete the day to day running of the reservations department. The Reservationist is the key mechanism to the night.

14 days agoMayfair, Westminster, London, England, United Kingdom

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Customer Service Team Member

16 days agoWealdstone, Harrow, London, England, United Kingdom

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KT&T Limited

Shift: Full Time, 7:00 pm - 7:00 am Job Description: The Night Auditor is responsible for the day-to-day operations of the night operations department. The Night Auditor will be responsible for the following duties. Essential Duties and Responsibilities: Perform routine night audit duties such as verifying that all rooms are accounted for, counting cash, and recording night deposit information. Perform routine day to day activities such as counting cash, verifying deposits, processing change requests, and logging receipts. Verify that all night deposit boxes are sealed and filled out to ensure that night deposits are correct. Maintain the night audit logbook and ensure that all night audits are up to date. Maintain the night audit logbook and ensure that all night audits are up to date. Maintain the night audit logbook and ensure that all night audits are up to date. Maintain a clean area in the auditorium at all times with a clean work area and a clean supply room. Assist in maintaining the auditorium at all times with a clean work area and a clean supply room. Ensure that all equipment is kept in good working condition. Ensure that all equipment is cleaned on a regular basis. Ensure that the auditorium is kept in a clean condition at all times. Qualifications: Skills & Experience: Education: High School Diploma or equivalent (Preferred) Job Types: Full-time, Permanent, Zero hours contract Salary: From £11.95 per hour

17 days agoCheapside, City of London, London, England, United Kingdom

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Job description: Travel agents advise travellers upon travel arrangements, make bookings, and receive payment for travel arrangements made. Education: Entry is most common with GCSES/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available. Tasks required by this job include: · Discusses client requirements and shows brochures containing suitable packages; · Establishes availability with tour operators and makes bookings; · Consults travel timetables, books travel tickets and accommodation; · Handles cash, debit, and credit card payment; · Informs client of any changes in travel arrangements; · Advice on issues of currency, passports, visa requirements, insurance, car hire, vaccinations, and other health precautions. Note: This job is office based in Sheffield 95% office work and 5% work from home

17 days agoHighfield, Sheffield, England, United Kingdom

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Reservation & Event Manager Revolve Restaurant and Bar - London, EC2M 2PP Revolve is a lively, modern restaurant and bar located between Broadgate Circle and Liverpool Street Station. Our all-day menu focuses on British classics, with ingredients sourced from the very best producers and suppliers. Our buzzy bar offers a premium wine list, alongside classic cocktails and craft beers. Our friendly, professional team always strives to provide the warmest of welcomes and the highest standards of service, whilst enjoying ourselves along the way. We're open from Monday to Friday, so with every weekend off, you'll also enjoy a great work life balance. If you are drawn to excellent food and drink, take pride in your work, have a can-do attitude and a happy disposition, you'll fit right in! We're looking for a passionate and talented Reservation and Event Manager. You'll provide exceptional customer service and work with an outstanding team. We'd love to hear from you! Come and join a vibrant team helping the restaurant’s fantastic events run successfully. Role Responsibilities • To take a booking and ensure all bookings are taken correctly, with all booking policies and reservation flow being respected. • To manage the booking system effectively and efficiently to maximise covers at each session. • To manage the guest profile with accurate and up to date information with the aim of enhancing the guest dining experience for any future visits. • To coordinate and organise all relevant documentation for group bookings and events. • To ensure daily/weekly reports are completed in a timely manner and communicated efficiently. • Represent Revolve and act as an ambassador of restaurant for/at outside events. Respond to all enquires promptly and in a professional manner. • Make arrangements for menus, seating, return time, special requests etc • Work together with kitchen, front house and bar staff to evaluate the needs of the guests and maximise efficiency for every department • To produce detailed proposals for all events – including timelines, food and beverage packages. • To determine and work out the breakdown of all relevant costs; such as food and beverage costs, room hire, cake charge, flower charge, transport and any other related cost to the event. • Propose these charges to guests and seek their approval. • Prepare all hire out contracts and charge the necessary deposits. • Liaise with all relevant departments in organizing the event. • To provide accurate information and brief all teams involved prior of any of any event, with ample advanced notice. Benefits: • Fun work environment • Flexible working hours (closed on Saturday and Sunday) • Daily staff lunch and dinners • Uniform provided by the company • Internal trainings & group career development

17 days agoBroadgate, City of London, London, England, United Kingdom

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