Customer Service jobs in United Kingdom

Company Overview: At Sutherland Social Strats, we’re a team that thrives in the world of business while nurturing a strong love for creativity. As a new and ambitious small business, we provide plenty of room for growth and the opportunity to evolve with us. Our vision is not only to deliver exceptional social media management services but to empower our team members to reach their full potential. We’re looking for a driven, professional, and enthusiastic individual to join us as a Sales Executive & Account Manager, with the potential to grow into a Team Manager or Sales Manager role in the future. What You'll Do: - Sign up clients for our social media management packages and close accounts when required. - Meet monthly client sign-up targets (starting small during the probation period and increasing after 3 months). - Engage directly with the company owners to help shape sales strategies and contribute to the company’s growth. - Participate in weekly team meetings every Sunday and monthly social Meetups with Team. What We’re Looking For: Skills & Requirements: - Strong English communication skills (spoken and written). - Punctuality, professionalism, and a self-starter attitude. - A laptop with access to video calls, a headset, and a suitable workspace. - Familiarity with tools like WhatsApp, Microsoft Teams, Canva, Circle Loop, and Notion (preferred but not essential). - Once training is complete, availability to work 20–25 hours per week (you’ll input your own rota 1 month in advance, with working hours between Monday–Thursday, 9:00 AM–6:00 PM). Personality Fit: - Enthusiastic about sales and motivated by commission-based work. - Ready to grow with a start-up and contribute to a collaborative environment. - A team player who thrives in a dynamic, creative, and goal-driven atmosphere. What We Offer: Pay Structure: £50 -100 commission per client signed up. £ monthly for each client retained (average client retention: 6 months). Bonus rewards for exceptional performance. On-Target Earnings (OTE): Minimum OTE: £40,800/year Benefits: - Flexible working hours: Choose when you work as long as you meet your targets and deadlines. - Growth opportunities: As a start-up, we grow together—you’ll have the chance to evolve into a leadership role. - Direct contact with company owners to share ideas, get support, and help shape our journey. - Monthly social Meetups paid for by us - Quarterly Bonus Rewards Additional Notes: Training: 1 week of training Provided: ( You will need to be free and have to participate for role ) Wednesdays: 4:00 PM – 8:00 PM Thursdays: 4:00 PM – 7:00 PM Fridays: 3:00 PM – 5:00 PM Self-Employed Role: You will be self-employed and paid monthly. Invoices must be submitted before the 26th of each month (support will be provided if needed to create and send invoices).

You will be in charge of the team who responds to queries on social media

Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.

This is a commission-based role with no set targets or required hours. Your earnings will reflect your efforts as you promote tailored travel packages to meet client needs. Ideal Candidate This role is ideal for self-motivated individuals with a passion for travel, excellent customer service skills, and the ability to work independently. Qualifications • Strong communication and customer service skills. • Excellent attention to detail and organisational abilities. • Ability to manage multiple clients independently. • Social media proficiency (advantageous). • A passion for inspiring others to explore the world. Requirements • Applicants must be UK residents and not on a student visa. • Minimum age: 18. • One-off £142 ABTA qualification fee and £32 monthly support fee. • Access to a computer, smartphone, and reliable internet connection. Benefits • Flexible Work: Design your schedule to suit your lifestyle. • Earning Potential: Your income grows with your effort and results. • Travel Perks: Access discounts and opportunities to experience destinations. • Skill Development: Gain expertise in sales, travel coordination, and customer service. • Independence: Be your own boss and build a business based on your passion for travel. Why Choose This Opportunity?

Hours: 8:30am – 5:00pm with a 1 hour lunch Looking for a candidate to start end of March 2025 ** Key Responsibilities:** 1. Client & Customer Service: Build rapport with clients and maintain relationships, ensuring their satisfaction. Act as a primary point of contact for customer queries, resolving issues or escalating as necessary. Handle complaints independently, escalating to BCM if needed. ** 2. Operational Support:** Assist with the move-in/move-out process, including key management, checklists, and deposit returns. Handle reception duties as required, including answering calls, greeting visitors, managing post, and monitoring parking. Assist with administrative tasks, invoicing, stock management, and maintaining the entire filing system (online and in the office). ** 3. Building & Facility Management:** Ensure the offices are always prepared for viewings, meetings, or hotdesking. Monitor stock levels for kitchen and office supplies, keeping the facility well-stocked and maintained. Assist in health and safety procedures, such as fire drills and ensuring compliance with regulations. Ensure high standards of cleanliness and coordinate with cleaning teams. 4. Event & Meeting Room Support: Assist with booking and managing meeting rooms, ensuring they are set up, cleaned, and stocked as needed. Support with organizing networking events, ensuring attendance, set-up, and clean-up. 5. Sales & Marketing Support: Ensure the serviced office and meeting room spaces are advertised with accurate information on relevant platforms. Assist in promotional activities like sharing information with our marketing team. ** 6. General Admin and Reporting:** Provide regular updates on tasks, delays, and completed work. Assist BCM with invoicing, ensuring charges for additional services are accurately recorded. Run operational building updates, adhering to GDPR guidelines. ** 7. Compliance & Regulation:** Ensure the business complies with legal and regulatory requirements, such as anti-money laundering (AML) checks. Fill in accident/incident forms when needed and communicate any safety concerns to BCM. ** Required Skills & Experience:** Customer-Focused & Client Relations: Experience in a client-facing, customer-focused environment is essential, with the ability to build relationships and remain calm under pressure. Operational/Administrative Experience: Prior experience in managing daily office operations, particularly in the serviced office industry, would be beneficial. Communication Skills: Strong interpersonal and communication abilities to liaise effectively with clients, colleagues, and contractors. Organizational Skills: Ability to multitask, prioritize effectively, and maintain excellent time management. Problem-Solving & Adaptability: A proactive approach to solving issues with a flexible, 'can do' attitude. Technology Proficiency: Competent in Microsoft Office, particularly Outlook and Excel, to manage schedules, emails, and inventory. Teamwork & Independence: Ability to work well within a team but also take initiative and work independently when required. ** Ideal Candidate:** A service-oriented individual with experience in the serviced office industry or a similar customer-focused role. Highly organized with the ability to manage multiple tasks and meet deadlines in a fast-paced, dynamic environment. Flexible, willing to step into different roles when necessary, including covering reception duties or assisting the BCM with other operational needs.

Deal with the walk in customer and online customers to support the organization. Deal with all the customer complaints and quires and resolve the issues. Provide the fast and efficient customer services to all the customers and provide the assistance. Role involves in depth analysis of boost the sales and provide innovative ideas to increase the walk in customers.

We are recruiting for a full-time Telephonist at our practice based close to Chancery Lane. Full time Monday to Friday hours between 07:30 – 18:30 £12.50ph plus bonuses. Weekly rota with variable shifts pattern. We would prefer applicants with experience in customer service /call centre but will also consider applicants with no experience. Flexibility is required for this role. We need candidates who are flexible to work on both shifts. 07:30 - 16:00 and 10:00 - 18:30. Also to be available when needed to cover sickness and holidays sometimes at short notice.

Conduct live demonstrations of vehicles, highlighting key technical features such as engine performance, infotainment systems, safety technologies, connectivity features and discuss customer requirements and advises them on the capabilities and limitations of the goods. Will maintain records and accounts of sales made and handles customer complaints. Support the sales team by providing technical knowledge during customer consultations, particularly when customers ask detailed technical questions about engines, transmissions, or advanced technologies like hybrid or electric vehicles. Address purchase technical concerns or queries from customers. Offer guidance on scheduled maintenance, warranties, and vehicle care. Continuously stays updated with knowledge of the automotive industry, including new vehicle models to ensure customers receive the accurate advice.

Job Role: We are seeking a dedicated Customer Service Advisor responsible for all aspects of post-sale support to customers, including handling complaints and technical enquiries. Key Responsibilities: Customer Support: Answer calls and emails from existing customers. Case Management: Create cases in the CRM system to track customer interactions and issues. Order Processing: Manage orders, ensuring accurate and timely processing. Supplier Liaison: Communicate with suppliers to arrange replacement parts and resolve issues. Site Visits: Coordinate and arrange site visits as needed. Administrative Duties: Update systems with relevant information. Requirements: Excellent communication and customer service skills. Ability to handle complaints and resolve issues effectively. Strong organizational skills and attention to detail. Good problem solver. Job Type: Full-time Pay: £24,500.00 per year Schedule: Monday to Friday Experience: Customer support: 1 year (required) Complaint handling: 1 year (required)

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

ARE YOU LOOKING FOR AN AMAZING NEW CAREER IN 2025? • Stuck in a job & just not progressing? • Wanting a more fun & sociable environment? • Do you need a job that is flexible with your schedule? What does it entail? We offer on-site sales and customer services to our clients using our network of independent brand ambassadors. These services include organising events and conferences, both for business-to-business and business-to-consumer (residential) interactions.If you are ambitious and seeking to kickstart a new career, this might be the perfect opportunity for you. By taking on this role, you get the chance to represent some of the world's best brands. Alongside this exciting prospect, you'll enjoy various opportunities/flexibility where you'll receive comprehensive product and sales coaching. We are recruiting HEAVILY for a sales and customer service opportunity, located in the heart of Slough! - 2 minutes walking distance from the railway/bus station. IDEAL CANDIDATE: • Willingness to learn • Not scared to put the work in • Go-getter • Hard working • Works well in a team BENEFITS OF WORKING WITH REYAL MARKETING • 1 on 1 coaching (Provided) • Regular travel opportunities, both international and domestic (All Paid) • Flexible schedule to fit around your lifestyle • Regular weekly social nights • Progress in your career with a clear advancement system • Great personal development No experience required, all sales coaching and product training provided. If you think this is you apply now!

About Us: Tropical Vows is a premier destination wedding and tour package company specializing in unforgettable experiences in Sri Lanka. From destination weddings to outbound travel management, we have successfully conducted over 35+ destination weddings and helped countless travelers explore the beauty of Sri Lanka. With our expansion into the UK market, we are seeking a driven and dynamic individual to join our team and grow our client base. Position Overview: We are looking for a Sales & Tour Consultant who will be responsible for bringing in clients, coordinating with them, and managing partnerships with other companies. This role includes selling destination weddings and promoting Sri Lanka tour packages. The candidate will also help establish partnerships with UK-based companies offering similar services. In return, we offer a competitive monthly salary, commission, and exciting benefits, including a fully paid trip to Sri Lanka for exceptional performers. Key Responsibilities: - Identify potential clients and bring them on board. - Schedule and coordinate client meetings or calls to discuss offerings. - Close sales for destination weddings and tour packages to Sri Lanka. - Partner with companies offering similar services in the UK. - Maintain a steady pipeline of clients and ensure at least one successful sale monthly. - Collaborate with the team to understand pricing, materials, and packages. - Act as the bridge between clients and Tropical Vows for smooth communication. - Market Sri Lanka as a destination and secure partnerships to grow sales. Compensation and Benefits: - Monthly Salary: £3,600 Commissions: - 8% on each destination wedding sale. - 5% on each Sri Lanka tour package sale. Benefits: - Fully paid employee trip to Sri Lanka for outstanding performance. - Flexible work options, including part-time involvement. - Note: If no sales are made in a given month, salary and benefits will not apply. What We’re Looking For: - Sales-driven individuals with strong communication and persuasion skills. - Ability to work independently and deliver results. - Basic understanding of the travel or destination wedding industry is a plus. - Proficient in using communication tools and maintaining records. - Equal opportunity mindset – we welcome candidates from diverse backgrounds. Selection Process: 1. Online interview with the CEO via Google Meet. 2. Signing of a contractual agreement outlining responsibilities and commissions. 3. Onboarding and training to understand the products and services. Additional Notes: - Payments for commissions are made immediately after client payments are received. - This is a results-oriented role with the flexibility to work part-time if desired. Join Tropical Vows and help us bring the beauty of Sri Lanka to the world through unforgettable experiences.

- Resident Liaison Officer - Social Housing Planned Works - Based in Royal Borough Kensington & Chelsea - must be a resident of the Borough - Full time - Monday to Friday 8am to 4:30pm - 16 week FTC with the possibility of extension - start Mid February We're currently working with a leading main mechanical contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Kensington & Chelsea area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: - Working on planned maintenance projects - Being the main point of contact for residents during planned works; both face to face and via telephone/email - Pre-entry visits and company inductions - Proactively collect residents contact details for future communication - Visiting tenants in their homes and advising them on when and what work is being carried out - Act as the main point of contact and deal with any problems/queries that the tenant may have - Visiting properties that are being refurbished with potential tenants and advising them on completion dates Key requirements include: - Must hold CSCS card - Resident of Royal Borough of Kensington & Chelsea - Strong communication skills, both written & verbal - Experience working on a live construction site & within site operations - Knowledge of MS Word & Excel to an intermediate level You will be based in the temporary Site Office, working closely with the Site Managers & Engineers. This role may include lone office working while other employees are working elsewhere in the building. Due to the company Social Values policy, you must be based within the Royal Borough of Kensington & Chelsea to be considered for this role. If you're available to start in Mid February then Please apply online now!

Turn a passion for travel into a flexible source of income. As an Inteletravel agent you can sell travel to anyone including yourself and earn commissions on all the travel you sell. This is full/part time position and can fit in along side your current employment. Inteletravel offers cruises, vacations, hotels, tours and much more. This can be full/part time

We’re looking for someone who can take food order-serve food what I required to a restaurant.

Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.

As a Partner you're an independent distributor, your role is to recommend our services, helping people switch to UW. Whether it's a casual chat, virtual meetings, or reaching out to new contacts - it's your choice how you do it. You make money by helping people save on their household bills. At UW, working alongside EE & BT Openreach, we offer energy, broadband & mobile,all into one handy bill cutting out the hassle spent doing boring admin, and giving competitive rates.

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

Sales & Customer Service Representative – Field Sales (Commission-Based Only) Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance. About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience. Your Role: As a Sales & Customer Service Representative, you will: Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role. Compensation: Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You: Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!

Bala Spice is a busy business serving Indian/Bangladeshi food. We are looking for an experienced Shop Manager who can effectively run the takeaway side of the business and deal with all customer complaints and queries in addition to taking takeaway orders. The candidate will be responsible for running takeaway promotions and take live takeaway orders. You must be a team player and must have good command of English, be it written English or spoken English.

FULL TIME/PART TIME A Fantastic opportunity to join a well-loved fast food restaurant in Plumstead. We are seeking highly energetic, bubbly team players. You will be required to support the day-to-day running of the business. Will include food preparation and food production, general cleaning, and serving our customers.

About Us: L&C Consultant Limited is a premier provider of financial services, dedicated to empowering clients with tailored solutions and personalized guidance to achieve their financial aspirations. Key Responsibilities: Develop Strategic PR Plans: Design and implement public relations strategies to enhance the company's reputation and align with business goals. Build Media Relationships: Establish and maintain strong relationships with journalists, media outlets, and influencers to maximize positive exposure. Content Creation: Craft compelling press releases, articles, and promotional content to communicate key messages effectively. Manage Events and Campaigns: Plan and oversee public events, campaigns, and initiatives to boost brand visibility and client engagement. Monitor and Analyze PR Efforts: Track media coverage, analyze PR campaign results, and provide actionable insights for continuous improvement. Qualifications: Bachelor’s degree in Public Relations, Communications, or related field. Proven experience in PR or related roles. Excellent communication and interpersonal skills. Strong strategic and analytical abilities. Why Join Us? Be part of a dynamic team committed to delivering excellence and making a meaningful impact on clients’ financial success.

Join our innovative and dynamic team at Antzara Organisation where we’re not just redefining industry standards—we’re setting them. We believe in empowering our team to achieve great things, fostering an environment of growth, and supporting a culture driven by success and integrity. We’re expanding and need motivated individuals ready to make a difference! The Opportunity: We’re seeking a passionate and results-driven Sales Representative to join our team. If you’re a natural communicator with a talent for building strong relationships, understanding customer needs, and creating tailored solutions, this could be your perfect role. You’ll have the opportunity to work with a high-performing sales team, access top-notch training, and earn uncapped commission for your achievements! Key Responsibilities: - Identify and develop new business opportunities and sales leads. - Build and nurture long-term relationships with clients to enhance customer loyalty. - Conduct product presentations, and demonstrations, and address customer questions. - Meet and exceed individual and team sales targets. - Act as a brand ambassador, maintaining a high level of professionalism and enthusiasm. What We’re Looking For: - Excellent communication, negotiation, and interpersonal skills. - Self-motivated and able to work independently, with a proactive approach. - Resilient, adaptable, and thrives in a fast-paced environment. - High level of integrity and a genuine desire to help customers succeed. What We Offer: - Uncapped Earnings: Reward for your hard work! - Professional Growth: Ongoing training and development. - Dynamic Culture: A supportive team, inspiring leadership, and a clear mission. - Career Advancement: Clear path for growth based on performance. - Flexibility No experience necessary Join Us: If you’re ready to launch your career in a supportive environment that values performance, growth, and teamwork, we want to hear from you! Apply today and start your journey with us at Alfa Industries in association with Antzara Organisation.

Full time Caretaker Porter required for small B&B , living accommodation provided. Salary £1350 to £1500 a month with free accommodation provided. Job includes Checkin customers , manage deliveries, report faults in building. Manage bookings. Manage the hotel day to day business. Do small DIY, cleaning, housekeeping. Providing good customer service.