Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (20K-30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (21K-£35K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£21-£35K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £21K-35K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
Are you looking to kick-start a new career as a web developer? We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (25K-40K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (21K-£35K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£21-£35K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £21K-35K. You will need to gain two years experience in this role before you can progress into a Cyber Security role. Cyber Security Role You will now be ready to move into your Cyber Security role. We have partnered with a number of large IT companies who have a massive shortage of qualified Cyber Security professionals. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
Job Summary: As a Content Writer and UX Designer at PragmatechUK, you will play a pivotal role in shaping the way our audience interacts with our brand and content. You will be responsible for crafting compelling written content that resonates with our target audience while also ensuring a seamless and user-friendly digital experience. This position requires a unique blend of creativity, writing skills, and design sensibility. Key Responsibilities: Content Writer: 1. Develop high-quality, engaging written content for our website, blog, social media, email campaigns, and other digital platforms. 2. Conduct thorough research to ensure accuracy, relevance, and credibility of content. 3. Collaborate with subject matter experts and team members to generate content ideas and strategies. 4. Optimize content for SEO to improve organic search rankings. 5. Proofread and edit content to maintain consistency and adhere to brand guidelines. 6. Stay up-to-date with industry trends and best practices in content marketing. UX Designer: 1. Collaborate with cross-functional teams to understand user requirements and business objectives. 2. Create wireframes, prototypes, and user flows to visualize and communicate design ideas. 3. Conduct user research, usability testing, and gather feedback to inform design decisions. 4. Design intuitive and visually appealing user interfaces that enhance user engagement and satisfaction. 5. Ensure the consistency and usability of design elements across all digital platforms. 6. Stay updated on UX design trends, emerging technologies, and best practices. Qualifications: Content Writer: 1. Bachelor's degree in English, Journalism, Marketing, or a related field. 2. Proven experience in content writing, copywriting, or content marketing. 3. Exceptional writing and editing skills with a keen eye for detail. 4. Proficiency in SEO best practices and content optimization. 5. Creative thinking and the ability to generate innovative content ideas. 6. Familiarity with content management systems (CMS) is a plus. UX Designer: 1. Bachelor's degree in Graphic Design, Human-Computer Interaction, or a related field. 2. Proven experience in UX/UI design, with a strong portfolio showcasing relevant projects. 3. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar. 4. Strong understanding of user-centered design principles and usability. 5. Ability to work collaboratively in a cross-functional team environment. 6. Knowledge of front-end development technologies is a plus. Benefits: - Opportunities for professional development and growth - A creative and collaborative work environment - Flexible work arrangements If you are a creative and driven individual who is passionate about content creation and user experience design, we encourage you to apply for the Content Writer and UX Designer role at PragmatechUK LTD. Join our team and help us shape the future of our digital presence. To apply, please submit your resume,demonstrating your relevant work. PragmatechUK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Application Deadline: 10/10/2023 Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed. It is not exhaustive and may be revised as needed to meet the requirements of the business or organization.
Key Responsibilities: • Assess and analyse clients' IT systems and business needs. • Provide expert advice and solutions to improve IT infrastructure and processes. • Develop and implement IT strategies and project plans. • Recommend and oversee technology upgrades and migrations. • Troubleshoot technical issues and provide timely resolutions. • Conduct training and knowledge transfer sessions for clients' staff. • Stay updated on industry trends and emerging technologies. • Evaluate and recommend software and hardware solutions. • Manage and lead IT projects, ensuring on-time delivery and within budget. • Assist with IT security assessments and risk management. • Collaborate with clients to align IT with their business goals. Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field (Master's preferred). • Proven experience as an IT consultant or in a similar role. • Strong understanding of IT systems, networks, and infrastructure. • Proficiency in various programming languages and IT tools. • Excellent problem-solving and analytical skills. • Exceptional communication and interpersonal skills. • Project management experience and certification (e.g., PMP) is a plus. • Knowledge of industry best practices and compliance standards. • Ability to work independently and as part of a team. • Continuous learning mindset to keep up with evolving technology. • Certifications in relevant areas (e.g., ITIL, CISSP, AWS, Microsoft) are advantageous. Job type: Permanent Salary: £32,100 - £37,000 Job timings: 10:00-5:00 Job Location: 59-60 Thames Street, Windsor, Berkshire, England, SL4 1TX
We are looking for python developers, DevOps Software Developers, .net developers
Web designer with a minimum of 2 year experience in WD, to provide lessons on weekends. WordPress knowledge advantageous.
This is a Business Franchise opportunity, which requires an upfront investment, with one of the UK’s fastest growing Certified Training and Award winning Technology Consultancy Firms. Attractive financing options are also offered by the business. The Role: Offering Corporate Sales Training services to the Small and Medium-sized Enterprises space within the Kensington and Chelsea area, as we grow our brand throughout the UK and overseas. Earning Potential (working as your own Limited Company): c£90k - £200k in year 1, and -c£150k - £250k+ in years 2 onwards as a single franchisee, depending on how many days you work per month, what services you wish to use / sell and how fast you scale. The PR Tech Global technology team will provide you with ongoing business support, marketing, sales development and financing solutions to scale your business. Locations: Limited number of UK locations, plus extensive opportunities in the USA. PR Tech Global are proud to offer you the opportunity to run your own successful business providing Corporate Training services to businesses in your chosen territory. PR Tech Global is a registered learning provider with the UK Government and is well placed in the UK to offer professional training services. We have over 50 certified programmes, our technology research teams provide programmes for the digital economy, dynamic and flourishing IT sector valued at $1 trillion. PR Tech Global, has the resources, technology, infrastructure and experienced executive teams to support all new franchise operators with establishing their new business. Join our successful franchise network and contribute to our success globally.
Location: Surrey, United Kingdom Company: Glorydale Merchant Services About Us: Glorydale Merchant Services is a leading provider of payment processing solutions in the United Kingdom, dedicated to empowering businesses of all sizes with efficient and secure payment solutions. With a commitment to delivering exceptional service, we are looking for a Customer Service Analyst to join our team and help us maintain our reputation for excellence in customer support. Job Description: Position Overview: As a Customer Service Analyst at Glorydale Merchant Services, you will play a vital role in ensuring our clients receive the highest level of customer service and support. You will be responsible for analyzing customer inquiries and issues, identifying trends, and working collaboratively with our customer service team to implement solutions. Your dedication to improving the customer experience will contribute to our continued success in the merchant services industry. Key Responsibilities: Customer Issue Analysis: Investigate and analyze customer inquiries, complaints, and issues related to payment processing, transaction disputes, account maintenance, and other merchant services-related concerns. Data Collection: Gather relevant data and customer feedback to identify patterns, recurring issues, and areas for improvement in our services. Trend Identification: Use data analysis to recognize emerging trends and potential service gaps, proactively addressing them to improve the overall customer experience. Root Cause Analysis: Conduct root cause analysis to determine the underlying reasons for customer issues and work with cross-functional teams to develop and implement effective solutions. Reporting: Prepare and deliver regular reports on customer service metrics, highlighting key performance indicators, trends, and areas requiring attention. Process Improvement: Collaborate with various departments, such as product development and operations, to streamline processes, resolve issues, and enhance the overall customer service experience. Customer Training: Develop training materials and provide guidance to customers, ensuring they can use our services effectively and troubleshoot common issues independently. Documentation: Maintain comprehensive records of customer interactions, investigations, and resolutions in compliance with company policies and industry regulations. Customer Feedback: Collect and summarize customer feedback, sharing insights with relevant teams for continuous product and service improvement. Qualifications: Bachelor's degree in Business, Finance, or a related field preferred. Proven experience in a customer service or customer support role, ideally in the financial or merchant services industry. Strong analytical and problem-solving skills with a keen eye for detail. Proficiency in data analysis tools and reporting software. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team environment. Knowledge of payment processing, financial regulations, and merchant services is a plus. Customer-centric mindset and a commitment to delivering exceptional service. Why Join Us: At Glorydale Merchant Services, we value our employees and provide opportunities for growth and development within our organization. As a Customer Service Analyst, you will have a chance to make a real impact on our customers' experiences and contribute to our company's success in the dynamic merchant services industry. If you are passionate about customer service, analytical thinking, and want to be part of a forward-thinking team, we invite you to apply and become a key player in shaping the future of payment processing services in the UK. How to Apply: Interested candidates are invited to submit their resume and cover letter. Please include your availability and salary expectations in your cover letter. Glorydale Merchant Services is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of responsibilities or qualifications.
Looking for a rewarding career in Healthcare or Business? Start your part-time degree today and get ahead in your career! - Choose from a wide range of courses in Healthcare and Business. - Start your degree immediately and study only two days a week - Receive up to £14,000 for financial support - Potentially secure a paid work placement in your desired role and gain industry experience Eligibility: - A valid Passport/ID - Right to live in the UK - National Insurance Number Enrol now and start your journey to a rewarding career! #healthcare #business #career #education #degree #parttime #flexible #financialsupport #workplacement #experience #connections #jobseekers #careertree #getahead
Technetc is seeking a highly skilled and talented Web Designer to join our team. We are committed to providing innovative solutions and exceptional user experiences for our clients. Responsibilities: - Collaborate with cross-functional teams to understand project requirements and translate them into visually appealing and intuitive designs. - Create wireframes, mockups, and prototypes that effectively communicate design concepts and interactions. - Develop and implement responsive web designs that are compatible across various browsers and devices. - Optimize website performance by ensuring fast loading times and efficient code. - Stay updated with the latest industry trends, design standards, and emerging technologies. - Conduct user research, gather feedback, and iterate designs based on user needs and preferences. - Collaborate with developers to ensure seamless integration of design and functionality. - Ensure consistency and adherence to brand guidelines throughout all design projects. Requirements: - Proven experience as a Web Designer, showcasing a strong portfolio of web design projects. - Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD) or similar software. - Solid understanding of user-centered design principles, web accessibility standards, and responsive design techniques. - Proficiency in HTML, CSS, and JavaScript, with the ability to translate designs into code. - Familiarity with content management systems (CMS) and experience in designing for CMS platforms. - Having bachelors or post graduation degree. - Strong communication and collaboration skills, with the ability to effectively present design concepts and gather feedback.
Software Engineer with hands-on experience in design, develop and maintain software applications using Java (ideally Java8 or newer) technology, involving frameworks such as Spring/Spring Boot and Hibernate/MyBatis.
Seeking an IT Support Technician to join Fone Store Ltd in the UK. The perfect candidate is someone who will work closely with stakeholders at all levels and be a real team player, working closely with the team and promoting the IT service to users. Roles and Responsibilities: • Troubleshoot hardware faults • Troubleshoot software faults - Windows 10, Office 365 • Troubleshoot and resolve a variety of technical issues. • Assist with projects and ad hoc tasks • Undertake Windows administration • Communicate effectively with clients to provide status updates and resolve technical issues in a timely manner. • Follow best practices and company procedures to ensure quality service delivery. • Taking ownership of issues assigned to you and follow through the system to completion • Priorities, organize and manage own workload in accordance with required schedules, ensuring customer needs are met • Ensure system security is maintained at all times • Work with the IT team to market and promote the IT service to end users Qualifications and Skills: Those with experience will have gained the following skills/experience: • Office 2016/2019, Office 365 Applications and Admin • Good knowledge of Desktop, Laptop and Printer hardware • Ability to troubleshoot Windows 10 Enterprise • Ability to identify security risk and experience with Antivirus and E-mail security • MS Office Products + Office 365 with Exchange management Job Type: Full-time Schedule: • Monday to Friday Experience: • 3-4 years (required)
Job Title: Network Consultant Location: Hybrid working (predominantly remote),client site visits Salary: As Per Industry Standard Location: London Job Ref: SOL_Net_001 Job Type: Full-time Our client is a leading Partner who are looking to grow their network consultancy practice. We are looking for someone with a strong Cisco background covering Data Centres, Wireless, Enterprise Networks, and Next Gen Firewalls. In this role you will act as the technical SME for projects supporting the sales and delivery teams, attributing to the creation of technical documents (HLD, LLD, SoW), issue resolution, technical design workshops, customer presentations, and working closely with internal stakeholders. This would be an excellent opportunity for someone looking to expand their technical knowledge and have an employer willing and able to support them through industry recognised certification and professional development. Key Technology (including but not limited to) • Cisco hardware, switching and routing in Datacentre and Enterprise Networks • Nexus 7K, 5K • Next Generation Firewalls including Firepower, Fortigate, Palo Alto • Cisco WLC 5500, 9800 series, Cisco 3702, 3800 and 9100 series Access Points • Cisco DNA • Cisco ACI, SD-WAN • Wireless (Cisco, Meraki, or Aruba) The Ideal Candidate • Experience covering the key technologies above • Strong understanding of core TCP/IP protocols • CCNP certified as a minimum, and willingness to work towards CCIE • Strong written skills, and experience creating design and SoW documents • Excellent communication skills and comfortable presenting in front of customers If you'd be interested in finding out more details, please apply with an up-to-date copy of your CV.
Web designer lessons. Must be on Saturdays and in person. Wordpress knowledge is advantageous.
Someone good with tech, I need help organising my files and merging a few phones etc together. I need to clean up some accounts. I would do it but I have hurt my self and trying to get things done as soon as possible. Making it look nice etc This will serve as an initial job interview/demo which you will get paid for. I am IT Consultant for HE, and starting up a few businesses to help create as many jobs as possible, so maybe we can collab or maybe I may have a job for you if you do this one! Looking bants along the way!
We are seeking a skilled and motivated Web Developer with expertise in ethical hacking to join our dynamic team. The ideal candidate will possess a strong background in web development, along with a deep understanding of cybersecurity principles and ethical hacking techniques. In this role, you will be responsible for designing, developing, and maintaining secure and efficient web applications while actively contributing to the identification and mitigation of potential security vulnerabilities. Responsibilities: Creating user interfaces and user experience designs. Developing and maintaining web applications. Optimising web applications for maximum speed and scalability. Testing websites across multiple browsers and platforms. Implementing security measures to protect data and prevent malicious attacks. Collaborating with other team members to ensure a successful project outcome. Implement robust security measures into web applications to protect against common vulnerabilities such as SQL injection, cross-site scripting (XSS), cross-site request forgery (CSRF), and more. Conduct security assessments and penetration testing on web applications to identify potential vulnerabilities and weaknesses. Stay up-to-date with the latest hacking techniques, security vulnerabilities, and industry best practices. Qualifications: Bachelor's degree in Computer Science or Relevant certifications (e.g., Certified Ethical Hacker, CompTIA Security+, CISSP) are a plus. 2 years experience as a Web Developer In-depth knowledge of web development languages (HTML, CSS, JavaScript etc) Bacic Knowledge of server-side programming languages such as Python, Ruby, PHP, or Node.js. Solid understanding of cybersecurity principles, ethical hacking methodologies, and common attack vectors. Experience with security assessment tools . Strong problem-solving skills and the ability to think like an attacker to identify potential vulnerabilities. Benefits: Competitive salary and benefits package. Opportunities for professional growth and skill development. Collaborative and innovative work environment. Flexibility in work arrangements (remote work options, flexible hours, etc.). If you are passionate about web development, cybersecurity, and making the digital world safer, we encourage you to apply. Join our team and play a vital role in building secure and cutting-edge web applications. Job Type: Full-time Benefits: Company pension Cycle to work scheme Free flu jabs Sick pay UK visa sponsorship Schedule: Monday to Friday Supplemental pay types: Yearly bonus Ability to commute/relocate: Feltham: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in Feltham Expected start date: 16/10/2023
IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.
Real is a cool new video dating app for iPhone created by the reputable, 100 million dollar startup behind Mixtiles and Easyplant. We’re launching a brand new app starting in Manchester and looking for a local ambassador to help with the launch. The ambassador must be a current student of The University of Manchester. The role is a short term contract to help with the launch of the application with potential to extend beyond the launch. As an ambassador, you would play a major role in the launch of the application, helping to create an initial seed community of users, creating awareness across campus, helping users sign up and to ensure that the app has a quality group of users when it launches. The role would also include approving users in the app and collecting feedback from users about how the app looks and works to help us improve it. Think of the role as brand ambassador combined with product manager/ researcher. The perfect opportunity for exposure to tech and product ahead of graduating. Working directly with our Founder & CTO!
As an IT Manager, you will be in charge of the internal IT support team and focus on the management of the company's day-to-day technology operations and implementation of its new IT systems and policies. You will also set budgets and IT strategy for the company and liaise with and monitor external HW/SW service providers. An ideal candidate must possess a strong technical background with varied and broad knowledge in infrastructure. You should be a naturally inquisitive problem solver with a positive attitude and confident/effective communication skills, who can engage with managers across all areas of the business to ensure both the daily operational needs and evolving needs are met. You may be required to travel abroad. Key responsibilities within your team includes: • Managing and coordinating a team of IT staff by regular supervisions and appraisals, including recruitment (on-boarding/off-boarding) • Providing support for all office IT equipment including HW, SW and mobile phones • Inventory managing of IT equipment • Documenting IT procedures and process for internal knowledge base and support links • Supporting and configuring of local network and LAN/WLAN • Managing company directory including deployment of all apps and role structures • Administrating and supporting of various security systems • Managing Key IT suppliers, setting KPIs and measure supplies based on SLAs • Managing external suppliers (telecoms, server and network) and maintain cost-effective contracts • Planning and deploying different technology solutions across network and IT projects during migrations, upgrades and roll outs • Controlling of IT department budget An ideal candidate for the IT Manager role will hold the following skills and experiences: • Must be fluent in English and Korean • Experience of 3rd line support level and working as a lead/manager for IT team • Experience in analysis, implementation and evaluation of IT systems, controlling information technology and working with external IT service providers • Understanding of computer systems (HW/SW), network protocols, security programs and infrastructure design • Experience working with virtualisation technology such as VMware and HyperV, Windows and Linux servers and data backup/storage solutions • Ability to manage multiple projects and tasks within a team and independently with efficiency • Time management skills and ability to prioritise workload
Full Stack Web developers for Developing front end website architecture. Designing user interactions on web pages; Developing back-end website applications; Creating servers and databases for functionality; designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access; develops the website and applications; designs and develops web interfaces for relational database systems; Ensuring crossplatform optimization for mobile phones; Ensuring responsiveness of applications; Working alongside graphic designers for web design features; Seeing through a project from conception to finished product; Designing and developing APIs; Meeting both technical and consumer needs; Staying abreast of developments in web applications and programming languages. Salary: 25000/yr Work: 38 Hrs/Week
With great attention to detail, you will proactively support our housing and domestic abuse teams with collation and analysis of data, producing statistical reports to evidence the impact of our service delivery. In conjunction with the Director of Housing, to guide the teams in their data collection, ensuring it meets the needs of individually commissioned services. You will also lead the organisation in achieving and retaining sector related quality marks, including Trusted Charity standard. With an understanding of our data obligations under GDPR legislation, you will act as the organisational DPO, advising on regulatory requirements and compliance. MAIN DUTIES & RESPONSIBILITIES: - Take the lead on data collection best practice, working closely with teams to ensure that data requested is necessary and relevant in compliance with GDPR practices. - Analyse service provision data and prepare accurate statistical reports for departmental leads and the executive team as required, to evidence performance, enhance tender bids, and report on commissioned services. - Lead on maintaining the Trusted Charity Standard accreditation at Level 2, collating and reviewing self-assessment evidence, and coordinating the external assessment process to verify quality. - Explore the relevancy and practicalities of new quality mark opportunities. - Support department leads to utilise Policies and Processes to ensure best practice and consistency of service is provided across the organisation, in line with current regulatory requirements and legislation. DPO: - Ongoing monitoring and assessment of the organisation’s compliance against data protection regulations. - Inform and advise relevant parties of data protection obligations. Coordinate and advise on information security breaches. - Responsible for coordinating and providing appropriate responses to Data Subject Access Requests (DSAR) and 3rd Party Data Requests raised to IMPAKT Housing & Support. - Responsible for Data Protection and Information Security related policies and procedures across the Organisation. - Designated point of contact for Data Subjects and the Information Commissioner’s Office (I.C.O) ADDITIONAL DUTIES & RESPONSIBILITIES: - Be flexible to the changing needs of the organisation and its service users. - Abide by the organisations staff working policies and procedures. - Promote the aims, purposes, mission, and services delivered by the organisation. - In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation. - Develop and maintain constructive relationships with all staff and volunteers across the Organisation - Liaise and cooperate with a variety of external organisations including Partner Agencies, Local Authorities, Law Enforcement Authorities, Quality Standards Bodies and Regulators. SKILLS & EXPERIENCE REQUIRED: - Experience of embedding, best practice in everyday processes used by an organisation. - Experience of Data collection and information security practices. - Experience of Quality Assurance assessment. - Proven experience of monitoring, evaluation and reporting techniques. - Knowledge of Quality Mark accreditation processes. - Working knowledge of CRM systems (eg salesforce) and data management techniques. - Familiar with data protection laws and practices, including the UK General Data Protection Regulation. The Data Protection Act 2018 and the Privacy & Electronic Communications Regulations 2003. - Ability to interpret and apply relevant regulations and legislation. Excellent data analysis & problem solving skills. - Competent in ICT, with a high level of proficiency in Sharepoint, Excel and Word. - Ability to work independently, managing conflicting priorities with ease and efficiency. - High degree of integrity and confidentiality. - Clean and enhanced DBS check. BENEFITS: - Company events - Company pension - Cycle to work scheme - Employee discount - Life insurance - Wellness programme - Referral scheme - Award winning company SCHEDULE: Full Time Monday-Friday 37.5 hours per week SALARY: £30,000 - £34,000 PA
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