First line support jobs in United Kingdom

Dealing with customer, handling complain, manage the booking, organise booking, handling driver etc

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!

We are looking for a passionate and dedicated Nursery Practitioner to join our team in SW19. You will play a key role in providing exceptional care and education for children, ensuring a safe, nurturing, and stimulating environment that promotes their development. This is a fantastic opportunity for someone who is enthusiastic about early years education and committed to delivering high-quality childcare. Nursery Assistants, Nursery Practitioners, Nursery Room Leaders, Senior Nursery Practitioners all welcome to apply! Key Responsibilities:Childcare and Education Provide high-quality care and education to children in line with the Early Years Foundation Stage (EYFS) framework. Plan, deliver, and evaluate engaging and age-appropriate learning activities. Monitor and document children’s progress through observations, learning journeys, and assessments. Support the development of children’s social, physical, and emotional skills. Health and Safety Ensure a safe and secure environment for all children by adhering to safeguarding policies and procedures. Conduct daily checks and risk assessments to maintain a clean, safe, and well-organized environment. Promote health and hygiene practices, including meal supervision and supporting toileting routines. Parental Engagement Build positive and trusting relationships with parents and carers. Provide regular feedback to parents about their child’s progress, milestones, and daily activities. Address any concerns or queries from parents professionally and empathetically. Team Collaboration Work collaboratively with colleagues to plan and deliver high-quality childcare services. Participate actively in team meetings, training sessions, and nursery events. Support the Nursery Manager and senior staff in maintaining smooth daily operations. Qualifications and Experience:Essential:Level 3 Diploma in Childcare or equivalent qualification. Sound knowledge of the EYFS framework and early childhood development. Previous experience working in an early years setting. Understanding of safeguarding and child protection protocols. Paediatric First Aid Certificate (or willingness to obtain).

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

The "preamble" Before we get started on the usual jargon about how good we are, let's be real about this. We've got a pretty nice vibe here and we do genuinely care about hiring great people and treating them well so that they will stay and grow with us, but as most hospitality businesses know, we can't offer you a sweet little Monday to Friday gig with a million posh perks (like big banks do!). As much s we would love to.... We're lucky to have a very decent owner, 3 pretty cool locations, and a nice team of humans who are here to provide an amazing service to our guests first and foremost, and also to have a great time working with a solid team. Now, who would choose a bank over that?! Right, now to the usual... Who are we? A cultural landmark with a rich history in music and film, Olympic Studios has been lovingly restored back to film as an independently owned, boutique three-screen cinema with a buzzy Café & Dining room on the ground floor, and private Members Club upstairs. ** What are we looking for?** We are looking for a motivated, versatile and experienced Chef de Partie to join our busy kitchen, delivering a modern European menu to both upstairs members’ club and the cafe and bistro on the ground floor. What will you be doing day to day? · Working with the Head Chef and the kitchen team to maintain high standards in the quality of food both in its flavour, preparation and its presentation · Ensuring that each dishes is prepared and cooked with pride, according to our standards · Working as part of a great team to ensure a smooth and high-quality service in a supportive environment · Training, guiding and and mentoring other junior chefs (DCDP and Commis chefs) · Maintain a detailed knowledge of the full menu and be able to explain dish descriptions/allergens · Ensuring stock is rotated and labelled correctly within your sections · Ensure your work areas/spaces are clean at all times · Assist filling out daily due diligence checks and checklists to assist your team in subsequent services · Making sure all checklists and cleaning rotas are adhered to · Working in all areas of the kitchen depending on the daily needs Preparation of a whole range of food but with a particular emphasis on pastry · To observe all Company Food Hygiene and Health and Safety policies in line with required food safety standards · To assist the Head Chef, to check the completeness of all food and kitchen equipment sent to each function · To assist the Head Chef to check the completeness of all suppliers’ deliveries and the correctness of their invoices · To set out, maintain and monitor high standards of cooking and presentation · Ensuring that all completed food is correctly wrapped, labelled, and put in out-fridge for each event · To ensure that all completed jobs are fully checked off before it leaves the unit · To work closely with Head Chef and other chefs at each event to ensure that the function runs smoothly · To liaise and work closely with the Café and Restaurant teams What we are looking for (if you do not fill all of these criteria, we may still have opportunities for you) · A minimum of 2 years’ experience as a Chef · Great knowledge on health and safety, especially food safety · Willingness to play a key part in a well performing team · Ability to work under pressure in a fast-paced environment · Commitment and drive · The ability to attend and undertake all required training · A genuine passion for food · Confident communication skills · Attention to detail How can you apply? What do we offer? · Staff cinema screenings and free cinema tickets (see? this is unique!) · Discounted dining (we would expect nothing less) · A really (honestly) great and supportive Head Chef (not a scary one) · Career progression (as expected) · 28 days holiday (we wish we could offer more) · Cycle to work scheme (the usual jargon- look, we're trying to improve at least!!!)

Job Title: Housekeeping Supervisor (Duty Manager) Reports to: Cluster Operations Manager Location: Crowne Plaza, Basingstoke Shift Details: • Rate of Pay: £12.50 • Flexibility to work weekends, holidays, and early or late shifts as required. • Shift Lengths: May vary depending on the needs of the property. ________________________________________ Role Overview The Housekeeping Supervisor (Duty Manager) is responsible for overseeing the daily operations of the housekeeping department while also handling key responsibilities for the wider operational management of the property. This includes maintaining the cleanliness and organisation of guest rooms, public areas, and other designated spaces, as well as ensuring smooth service across housekeeping, health & safety, maintenance, and security. As a Duty Manager, you will also ensure compliance with hotel procedures, oversee emergency response protocols, and contribute to operational excellence across all hotel functions. This role requires strong leadership skills, an eye for detail, excellent problem-solving abilities, and the capacity to manage multiple areas of responsibility, ensuring the hotel runs smoothly and efficiently at all times. ________________________________________ Key Responsibilities Housekeeping Responsibilities: 1. Room Cleaning & Preparation: o Supervise and ensure guest rooms are cleaned to the highest standards. o Oversee bed-making, linen changes, towel replacements, and replenishing room amenities. o Ensure all in-room equipment (e.g., kettles, trays) is clean and in working order. o Check for damages, leaks, and operational issues (e.g., TV problems) and report them to the Duty Manager (DM)/Facilities/Security Ops. o Ensure rooms are prepared within the required time frame as per SOPs. 2. Public Area Cleaning: o Maintain public areas, including hallways, lobbies, meeting rooms, and washrooms, ensuring cleanliness and safety. o Oversee the emptying of waste bins and manage rubbish disposal protocols according to property guidelines. 3. Laundry & Linen Management: o Supervise the collection and delivery of dirty linens to the laundry room. o Ensure linen storage areas are organised, well-stocked, and all items are properly sorted. 4. Guest Requests & Reporting: o Respond promptly to guest requests and ensure their needs are met efficiently. o Report guest-related issues immediately to the DM or relevant department. o Uphold confidentiality and privacy in line with company policies. 5. Inventory & Supplies: o Monitor and manage stock levels of cleaning supplies, toiletries, and other amenities. o Ensure that housekeeping carts are fully stocked and ready for each shift. 6. Health & Safety Compliance: o Ensure all health and safety protocols are followed, including proper handling of cleaning chemicals and equipment. o Ensure that staff wear necessary PPE as required by the property. Duty Manager Responsibilities: 7. Operations Management & Leadership: o Oversee daily property operations, including housekeeping, maintenance, and guest service operations. o Conduct regular property inspections, identifying maintenance needs, and logging these issues for resolution. o Ensure rooms are ready for guest arrivals, effectively managing resources, time, and staff to meet deadlines. o Report all maintenance and property-related issues in real-time, ensuring they are promptly addressed. o Ensure operational efficiency across all departments and prioritise business needs. 8. Fire & Safety Compliance: o Serve as the Fire Controller, ensuring all fire safety procedures are followed, including emergency evacuation plans. (Training will be provided) o Conduct regular fire safety inspections, fire walks, and ensure fire exits and alarms are in working order. o Respond to emergencies promptly and act as First Aider when required. (Training will be provided) o Ensure compliance with all regulatory health and safety standards, including proper maintenance of safety equipment. 9. Team Management & Support: o Supervise housekeeping and general assistant teams, ensuring smooth shift handovers and proper task delegation. o Manage staff rotas, ensuring adequate shift coverage, especially during peak times. o Provide training to staff on safety protocols, confidentiality, service standards, and operational procedures. 10. Stakeholder Communication & Problem-Solving: o Act as the primary point of contact for operational, security, and maintenance issues. o Respond to emails and operational requests promptly, ensuring not just acknowledgment but follow-through to resolution. o Escalate critical issues to senior management when necessary and ensure proper documentation. o Take proactive steps to resolve on-site issues efficiently, ensuring smooth operations across all areas of the hotel. 11. Maintenance & Security Oversight: o Ensure any maintenance issues are reported and resolved within 24 hours by coordinating with internal teams and contractors. o Oversee and ensure security protocols are adhered to by working with third-party security teams. o Regularly inspect both the interior and exterior of the property to identify and address any potential issues. 12. Reporting & Documentation: o Maintain accurate records of all operational activities, including incident reports, maintenance logs, and health & safety documentation. o Prepare detailed operational reports, ensuring compliance with hotel standards and regulations. o Use Excel and other systems to compile data-driven reports on property safety, electricity usage, and maintenance trends. 13. Compliance & Business Standards: o Ensure adherence to hotel standards, confidentiality policies, and compliance regulations. o Monitor contractor access to ensure safe practices and completion of work. o Maintain high levels of professionalism, proactive problem-solving abilities, and uphold a positive work environment. 14. Emergency Procedures & Protocols: o Be familiar with and ensure staff are trained on emergency evacuation procedures, including the location of exits and assembly points. o Act promptly and efficiently in emergencies, ensuring all staff and guests are safe and protocols are followed. ________________________________________ Skills and Requirements • Experience: Previous experience in housekeeping and operational management or supervisory roles preferred. • Leadership Skills: Strong ability to lead a team, delegate tasks effectively, and ensure high service standards. • Attention to Detail: A commitment to maintaining high cleanliness standards, operational efficiency, and safety. • Communication Skills: Strong communication and interpersonal skills, both for interacting with guests and managing staff. • Health & Safety Knowledge: Basic understanding of health and safety protocols, including the handling of cleaning products and safety equipment. • Problem-Solving Ability: Ability to manage and resolve operational challenges independently. • Confidentiality: Ability to maintain confidentiality and respect guest privacy. • Flexibility: Ability to work varying shifts, including weekends, holidays, and early/late shifts as needed.

Summary: We are seeking a motivated and detail-oriented individual to support the patisserie section in crafting exceptional cakes that delight our customers. As an Assistant for Chef - Cake Decorator, you will contribute to the creation of stunning cakes by handling essential tasks like chopping fruits, mixing ingredients, piping cream, and packaging orders. This role serves as a foundation for mastering the art of cake decoration and is the first step on the journey to becoming a skilled cake artisan. Key Responsibilities: Preparation: Prepare a variety of creams, fillings, and frostings in accordance with Caffe Concerto’s recipes and quality standards. Accurately measure and mix ingredients to achieve consistent results. Maintain cleanliness and organization of workstations and tools during cream and filling preparation. Decoration and Assembly: Pipe and apply specified creams, fillings, and frostings to cakes as per recipes and designs. Apply other decorations, such as fruits, edible flowers, chocolate shavings, or sprinkles, in line with Caffe Concerto’s aesthetic standards. Script personalized messages on cakes using various font styles and techniques. Learn and apply basic and intermediate cake decoration techniques to enhance design quality. Packaging and Delivery: Carefully wrap and package cakes to ensure freshness, presentation, and safety during transport. Pack branch orders accurately based on specific branch requirements. Assist in preparing cakes for display, ensuring proper placement and visual appeal. Operational Support: Monitor stock levels of ingredients, tools, and decorations, and report shortages. Assist with inventory management by organizing supplies and restocking as needed. Support the cleaning and maintenance of equipment, ensuring compliance with hygiene and safety standards. What We Offer: A supportive and inclusive environment that values your creativity and attention to detail. Opportunities for learning and development, including training in advanced cake decorating techniques. A chance to work in a dynamic team where your contributions directly enhance customer satisfaction. Required Skills and Qualifications: A passion for baking and cake decoration, with a willingness to learn and grow in the craft. Basic knowledge of baking techniques, ingredients, and tools (training will be provided). Strong attention to detail and ability to follow precise instructions. Good manual dexterity and artistic flair for creating visually appealing designs. Ability to work efficiently under time constraints in a fast-paced environment. Strong organizational skills for packing, order preparation, and inventory management. Excellent communication skills, including the ability to write clearly and attractively when scripting messages on cakes. Knowledge of food safety and hygiene practices (preferred but not mandatory). Physical Requirements: Ability to stand for long periods and perform repetitive tasks. Capability to lift and move ingredients or equipment up to 20kg when needed. This role is ideal for someone passionate about baking and ready to embark on an exciting journey in the patisserie world. Join us at Caffe Concerto and bring joy to customers through beautifully crafted cakes!

Job Title: Social Media & Client Manager Location: Remote (UK-based preferred) Job Type: Full-time Salary: Competitive + Performance Bonuses Start Date: ASAP About e!studios e!studios is a fast-growing social-first video marketing agency helping high-impact entrepreneurs and service-based businesses scale through standout content, elite strategy, and done-for-you execution. With clients ranging from personal brands to multi-7-figure enterprises, we specialize in turning founders into thought leaders and content into revenue. We’re not your average agency. We operate at a high standard, think like owners, and bring big results for our clients—while having fun doing it. Role Overview We’re looking for a Social Media & Client Manager to join our powerhouse team. This hybrid role blends sharp social media expertise with stellar client communication skills. You’ll be the key point of contact for a portfolio of high-profile clients—owning their strategy, managing content rollout, and ensuring they feel supported and seen every step of the way. This role is perfect for someone who thrives in a fast-paced, results-driven environment, loves content and storytelling, and can confidently manage relationships with CEOs, founders, and entrepreneurs. Key Responsibilities Client Management: - Act as the primary point of contact for your client accounts - Lead onboarding, check-ins, and strategy sessions - Understand each client’s goals, voice, and audience - Build trust through proactive communication and sharp attention to detail - Keep clients informed, aligned, and excited about their content and growth Social Media Strategy & Execution: - Develop monthly content calendars across TikTok, Instagram, LinkedIn, and YouTube - Write captions, content hooks, and call-to-actions in line with each client’s brand voice - Work closely with video editors and designers to deliver content that performs - Optimise content based on performance insights and platform trends - Stay ahead of algorithm changes and leverage trends to boost reach Project Management: - Collaborate with our creative team to deliver content on time and to spec - Monitor deliverables and ensure client expectations are met (and exceeded)? - Identify opportunities for upselling or expanding services with current clients What We’re Looking For - 2+ years of experience in social media management or client management (agency experience is a plus) - Proven ability to manage client relationships and keep projects moving - Strong understanding of social platforms, especially TikTok, Instagram Reels, and LinkedI saying n - Exceptional communication skills—both written and verbal - Strategic thinker with creative flair and a bias for action - Organised, detail-oriented, and thrives in a deadline-driven environment - Confident using tools like Notion, Slack, Google Drive, and analytics dashboards Why Join e!studios? - Work with a team that gets it—we’re ambitious, kind, and all about impact - Flexible remote work setup - Access to inspiring clients, brands, and projects - Room to grow—this role has real career progression potential - Be part of something that's redefining what agency life can look like To Apply: Send us your CV and 2-3 examples of social media work you’ve led (content calendars, captions, results, etc.)

Assist patients to make informed decisions about their liveS Empower patients to make their own decisions. work with Hospital staff and other organisations to advocate for a discharge plan in line with the patients wishes communicate and liaise with hospital staff and others to ensure the patient’s needs are fully understood. Enable patients to self-advocate, and , if needed, represent them and speak on their behalf

Become a Care Assistant and make a real difference Making a difference means more than just providing care, it’s about bringing comfort, companionship and dignity to people’s lives. It’s being there to offer a reassuring smile, a listening ear and a helping hand when it’s needed most. As a Care Assistant, you’ll support individuals with daily tasks, encourage independence and create meaningful connections that truly impact their well-being. Your kindness can turn everyday moments into something special, helping people live with dignity and joy. Personal care is an essential part of being a Care Assistant, ensuring that those you support can maintain their dignity at all times. This includes helping with things like washing, dressing, bathroom visits and always respecting personal choices and preferences. For example, you might support someone in getting ready for the day by helping them dress and ensuring they feel comfortable and confident in the outfit they have chosen to wear. While these responsibilities may feel personal, they are crucial in providing compassionate and respectful care, you empower individuals to live as independently as possible while feeling valued and supported. Benefits: - Excellent Hourly Rate - Paid Breaks - Complementary meals - Bank Holiday Enhancement - Young workers (18+) are paid the same as those aged 25+ - Free DBS - Unlimited access to our Refer a Friend bonus voucher scheme - £50 each - Full-time, part-time and bank hours offered - Automatic enrolment on to our pension scheme - CPD accredited training programme delivered by the home’s Care Academy - NVQ part funded support - 12 weeks induction programme with support from an assigned Mentor - Career opportunities - A 24/7 specialist welfare help line for guidance & support Career Progression: To support your career path, we offer training through our Care Academy, and it starts with a 12-week induction programme. You don’t need previous experience in care, our induction is comprehensive and you will also be guided by a mentor and supported by the whole team, we will give you the confidence and skills to provide compassionate care. We also offer opportunities for career progression, with some team members starting as Care Assistants and growing into roles like Care Practitioner, with nursing as their next career step! If you're passionate about making a difference, we’ll be with you every step of the way. Contact us to learn more about daily life in our home as Care Assistant and take the first step towards a rewarding career in care. Together, we can positively impact the lives of those who need care and support, helping them live with dignity, comfort, and independence.

Become a Care Assistant and make a real difference Making a difference means more than just providing care, it’s about bringing comfort, companionship and dignity to people’s lives. It’s being there to offer a reassuring smile, a listening ear and a helping hand when it’s needed most. As a Care Assistant, you’ll support individuals with daily tasks, encourage independence and create meaningful connections that truly impact their well-being. Your kindness can turn everyday moments into something special, helping people live with dignity and joy. Personal care is an essential part of being a Care Assistant, ensuring that those you support can maintain their dignity at all times. This includes helping with things like washing, dressing, bathroom visits and always respecting personal choices and preferences. For example, you might support someone in getting ready for the day by helping them dress and ensuring they feel comfortable and confident in the outfit they have chosen to wear. While these responsibilities may feel personal, they are crucial in providing compassionate and respectful care, you empower individuals to live as independently as possible while feeling valued and supported. Benefits: - Excellent Hourly Rate - Paid Breaks - Complementary meals - Bank Holiday Enhancement - Young workers (18+) are paid the same as those aged 25+ - Free DBS - Unlimited access to our Refer a Friend bonus voucher scheme - £50 each - Full-time, part-time and bank hours offered - Automatic enrolment on to our pension scheme - CPD accredited training programme delivered by the home’s Care Academy - NVQ part funded support - 12 weeks induction programme with support from an assigned Mentor - Career opportunities - A 24/7 specialist welfare help line for guidance & support Career Progression: To support your career path, we offer training through our Care Academy, and it starts with a 12-week induction programme. You don’t need previous experience in care, our induction is comprehensive and you will also be guided by a mentor and supported by the whole team, we will give you the confidence and skills to provide compassionate care. We also offer opportunities for career progression, with some team members starting as Care Assistants and growing into roles like Care Practitioner, with nursing as their next career step! If you're passionate about making a difference, we’ll be with you every step of the way. Contact us to learn more about daily life in our home as Care Assistant and take the first step towards a rewarding career in care. Together, we can positively impact the lives of those who need care and support, helping them live with dignity, comfort, and independence.

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus

As an IT Support Technician, you will be the first point of contact for clients requiring technical assistance. Your primary responsibility will be to troubleshoot, resolve issues, and ensure the seamless operation of our clients' systems and networks. This role plays a key part in upholding our reputation for reliability and excellent customer service. Responsibilities: Provide first-line technical support to end-users for hardware, software, and peripheral-related issues. Diagnose and resolve software and hardware-related technical problems. Install, configure, and update software and hardware as needed. Manage user accounts, access permissions, and security rights. Monitor and maintain IT systems and networks to ensure efficiency. Track and log all support requests, issues, and resolutions using our ticketing system. Assist in developing and updating IT policies, procedures, and documentation. Perform remote troubleshooting and offer step-by-step technical guidance. Collaborate with IT team members and other departments to provide seamless support Maintain a professional approach, ensuring excellent customer service and confidentiality. Qualifications & Requirements Proven experience in an IT Support Technician or similar role. Strong knowledge of computer systems, mobile devices, and technology solutions. Hands-on experience with operating systems such as Windows, macOS, and Linux. Familiarity with remote desktop tools and help desk software. Excellent problem-solving and communication skills. Ability to work both independently and collaboratively. Strong organizational and multitasking capabilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.

Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908

Hi there! It's Sam and Luigi here. We run this great restaurant in Chelsea and we want you to be a part of it. Pizza Pilgrims started life in 2011, when 2 brothers took a “Pizza Pilgrimage” of discovery. Once home, they installed a Neapolitan pizza oven and sold their first pizza on Berwick St Market. Since then, they have opened pizzerias in London and Oxford (so they would be able to make pizza in the rain). As part of the pizzeria team, your role at Pizza Chef would be to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas: - Food, quality & safety: Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. - Supporting the Team: We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. In return for your hard work we will: • Invest in your growth and development • Pay you a competitive rate including an equal share of tronc for all BOH and FOH teams plus bonus • Hold two full staff parties for everyone throughout the year, we even close our pizzerias so everyone can join in • Ensure you always have lots of fun • Feed you all the pizza you would like

Position: Flexible working -Bank cove SW17, SW18, SW19,SW20 Hours: BANK COVER STAFF NEEDED London Childcare Solutions Ltd are currently recruiting for a passionate team of qualified staff. What we will offer you: As a cover supply worker you can expect a competitive salary, excellent in house training and development and as well as a caring and passionate, fun and supportive place to work in. We will be here to support you at each stage and support with career progression within Early Years. Role and Responsibilities - The successful candidates must be able to: · demonstrate knowledge of the EYFS and promote learning through play. · Work with children aged 3months to 5years using the EYFS curriculum. · Ability to organise and plan activities based on the children's interests and next steps. · Work in an inclusive community setting helping every child to reach their full potential. · Work in partnership with parents to promote children’s learning and development. · · Work as part of the team to ensure all essential day to day tasks are completed in line with the demands of the area you are working within ie. Hygiene standards and room preparation · You will be responsible to ensure the children you care for are fully supervised and remain safe and well and you lead by example and drive the culture of Safeguarding Children · To provide support for your team and colleagues within the nursery that you are working in · To deliver high quality Early Childhood practice and experiences for all children in the nursery, including those with Special Educational Needs and/or Disability, promoting emotional wellbeing by embedding the EYFS curriculum. · Ensure you are meeting Health and Safety standards by risk assessing all areas in the nursery and rooms that you will be base in and ensure the children are safe by removing any risks identified. · You must be highly motivated, driven, and willing to learn. · Support the nursery planning, observations, support with children’s record keeping and assessments. · Supporting with the child’s daily needs, interests, and stages of development · Maintain confidentiality and always remain professional Our ideal candidate: · Experience of working within children within Early Years · Full and relevant Level 1 or equivalent in childcare qualification · 12 hours paediatric first aid (Can be completed as part of agency induction programme) · Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (Can be completed as part of agency induction) This position is subject to an Enhanced DBS Certificate and satisfactory employment references. · The successful candidates will be required to undertake relevant training that is needed for the role. Job Types: Full-time, Part-time Pay: £12.30-£14.00 per hour Benefits: Childcare Discounted or free food On-site parking Schedule: 8 hour shift Day shift Experience: childcare: 1 year (preferred) Work Location: In person Reference ID: Ac1