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Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

FULL TIME/PART TIME A Fantastic opportunity to join a well-loved fast food restaurant in Plumstead. We are seeking highly energetic, bubbly team players. You will be required to support the day-to-day running of the business. Will include food preparation and food production, general cleaning, and serving our customers.

About the job We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as an Assistant Night Manager. As an Assistant Night Manager you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Support night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Manage administrative tasks, procedures, processes and standards and ensure correct practice within the night team Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts Successful Assistant Night Manager's have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous. In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Training experience, Leadership skills, Customer care, Hospitality Discussed at venue Department: Secretary / Executive Assistant About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Summary: We are seeking a motivated and detail-oriented individual to support the patisserie section in crafting exceptional cakes that delight our customers. As an Assistant for Chef - Cake Decorator, you will contribute to the creation of stunning cakes by handling essential tasks like chopping fruits, mixing ingredients, piping cream, and packaging orders. This role serves as a foundation for mastering the art of cake decoration and is the first step on the journey to becoming a skilled cake artisan. Key Responsibilities: Preparation: Prepare a variety of creams, fillings, and frostings in accordance with Caffe Concerto’s recipes and quality standards. Accurately measure and mix ingredients to achieve consistent results. Maintain cleanliness and organization of workstations and tools during cream and filling preparation. Decoration and Assembly: Pipe and apply specified creams, fillings, and frostings to cakes as per recipes and designs. Apply other decorations, such as fruits, edible flowers, chocolate shavings, or sprinkles, in line with Caffe Concerto’s aesthetic standards. Script personalized messages on cakes using various font styles and techniques. Learn and apply basic and intermediate cake decoration techniques to enhance design quality. Packaging and Delivery: Carefully wrap and package cakes to ensure freshness, presentation, and safety during transport. Pack branch orders accurately based on specific branch requirements. Assist in preparing cakes for display, ensuring proper placement and visual appeal. Operational Support: Monitor stock levels of ingredients, tools, and decorations, and report shortages. Assist with inventory management by organizing supplies and restocking as needed. Support the cleaning and maintenance of equipment, ensuring compliance with hygiene and safety standards. What We Offer: A supportive and inclusive environment that values your creativity and attention to detail. Opportunities for learning and development, including training in advanced cake decorating techniques. A chance to work in a dynamic team where your contributions directly enhance customer satisfaction. Required Skills and Qualifications: A passion for baking and cake decoration, with a willingness to learn and grow in the craft. Basic knowledge of baking techniques, ingredients, and tools (training will be provided). Strong attention to detail and ability to follow precise instructions. Good manual dexterity and artistic flair for creating visually appealing designs. Ability to work efficiently under time constraints in a fast-paced environment. Strong organizational skills for packing, order preparation, and inventory management. Excellent communication skills, including the ability to write clearly and attractively when scripting messages on cakes. Knowledge of food safety and hygiene practices (preferred but not mandatory). Physical Requirements: Ability to stand for long periods and perform repetitive tasks. Capability to lift and move ingredients or equipment up to 20kg when needed. This role is ideal for someone passionate about baking and ready to embark on an exciting journey in the patisserie world. Join us at Caffe Concerto and bring joy to customers through beautifully crafted cakes!

**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!

Housekeeper California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique guesthouse, the first property opened within The Megaro Collection portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The California Hotel.

IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.

Working Days: 6 days a week Times: 8pm-6am (60h p/w) Location: Central London Salary: £42,000-£45,000 DOE About The Role: As a Residential Security Officer, you will be the first line of support for employees and visitors to the site, providing a professional and friendly service. You will be based in a security gatehouse on the property, outside of the residence, therefore regular patrols of the perimeter will be required. This role is working for a family home & business with a small team of staff. As part of your role, your key responsibilities will include, but are not limited to: - Vigilant, regular and comprehensive patrols, noting and reporting unusual activity, suspicious people, vehicles etc - Act as a first line support to employees and visitors to the site, providing a professional and friendly service whilst controlling access in and out of the property - Monitor fire, security, alarm system and CCTV, ensuring all are working properly - Ensure that assigned tasks are completed in a professional and timely manner, meeting relevant legislation - Respond promptly to any security incidents or emergencies, keeping the residents safe - Maintain accurate records of incidents, activities and contractors on site - Ensuring security equipment is working properly e.g. security lighting, alarms, CCTV coverage, reporting any issues - Collaborate with other security personnel to ensure comprehensive coverage The ideal candidate should meet the following criteria: - You must have the right to work in the UK - Previous military experience is important - SIA license is advantageous - Experience working security for a private family residence and/or office is an advantage - Strong communication skills (fluent spoken and written English) - A professional demeanour with sound judgement, integrity and the ability to remain calm under pressure - Reliable and punctual with a strong work ethic - Good level of fitness - Ability to work on own initiative, self-starter - Data management and strong record keeping skills

Location - Forest Hill Station, London Start Date - 6th January 2025 Hourly Rate - £15.00per hour Hours - Tuesday to Friday, 8:00 AM to 6:00 PM __________________________________________________________________________________________ Are you passionate about working with children in a nurturing, home-like setting? Do you have the skills and experience to provide outstanding care and support for young children? If so, we’d love to hear from you! We are looking for a dedicated Childminding assistant to join our small childcare setting. This role involves working closely with children in a ratio of 1 adult to 3 children, ensuring they are safe, happy, and engaged in their early development. Role Responsibilities - Supporting the daily care of children, including changing nappies. - Creating and leading fun, educational activities tailored to the children’s developmental stages. -** Attending playgroups** and community activities to enrich the children’s social experiences. - Cleaning and maintaining the toys and play environment to ensure a safe, hygienic setting. - Walking with and pushing a** 4-seater pram** to local outings or playgroups, requiring physical fitness and enthusiasm for outdoor activities. Requirements To be successful in this role, you should meet the following criteria: At least** 2-3 years of experience** working with children in a professional setting. An** A Level 3 qualification** in childcare or a similar field. First Aid valid Paediatric First Aid Certificate. DBS Check Enhanced DBS clearance (or willingness to obtain one). Physical Fitness Ability to walk and push a 4-seater pram comfortably. What We Offer - Competitive hourly rate of £15 per hour. - Paid holidays in line with standard employment contracts. - Paid contribution for work travel - Paid contribution for food expenses - Paid for qualifications and training - A supportive and** welcoming work environment** in a small, home-like setting. - Opportunities to make a meaningful difference in the lives of young children. __________________________________________________________________________________________ If you are enthusiastic, reliable, and have a genuine love for working with children, we’d love for you to join our team! We look forward to hearing from you! Job Type: Full-time Pay: £15.00 per hour Expected hours: 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Free or subsidised travel Free parking Education: GCSE or equivalent (preferred) Experience: Nursery: 1 year (preferred) Nursery experience:** 1 year** (preferred) Childcare: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Expected start date: 06/01/2025

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous Waiter/Waitress experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.