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You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Hi All We have a houseware store where we deal with heavy lifting, stock control and mainly customer service. we prefer someone who lives nearby as we open our store at 9am and close 7.30pm as we display plenty of items outside, it takes approx 20-30 min to put everything back in the store thanks
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Hi there! It's Sam and Luigi here. We run this great restaurant in Chelsea and we want you to be a part of it. Pizza Pilgrims started life in 2011, when 2 brothers took a “Pizza Pilgrimage” of discovery. Once home, they installed a Neapolitan pizza oven and sold their first pizza on Berwick St Market. Since then, they have opened pizzerias in London and Oxford (so they would be able to make pizza in the rain). As part of the pizzeria team, your role at Pizza Chef would be to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas: - Food, quality & safety: Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. - Supporting the Team: We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. In return for your hard work we will: • Invest in your growth and development • Pay you a competitive rate including an equal share of tronc for all BOH and FOH teams plus bonus • Hold two full staff parties for everyone throughout the year, we even close our pizzerias so everyone can join in • Ensure you always have lots of fun • Feed you all the pizza you would like
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Position: Flexible working -Bank cove SW17, SW18, SW19,SW20 Hours: BANK COVER STAFF NEEDED London Childcare Solutions Ltd are currently recruiting for a passionate team of qualified staff. What we will offer you: As a cover supply worker you can expect a competitive salary, excellent in house training and development and as well as a caring and passionate, fun and supportive place to work in. We will be here to support you at each stage and support with career progression within Early Years. Role and Responsibilities - The successful candidates must be able to: · demonstrate knowledge of the EYFS and promote learning through play. · Work with children aged 3months to 5years using the EYFS curriculum. · Ability to organise and plan activities based on the children's interests and next steps. · Work in an inclusive community setting helping every child to reach their full potential. · Work in partnership with parents to promote children’s learning and development. · · Work as part of the team to ensure all essential day to day tasks are completed in line with the demands of the area you are working within ie. Hygiene standards and room preparation · You will be responsible to ensure the children you care for are fully supervised and remain safe and well and you lead by example and drive the culture of Safeguarding Children · To provide support for your team and colleagues within the nursery that you are working in · To deliver high quality Early Childhood practice and experiences for all children in the nursery, including those with Special Educational Needs and/or Disability, promoting emotional wellbeing by embedding the EYFS curriculum. · Ensure you are meeting Health and Safety standards by risk assessing all areas in the nursery and rooms that you will be base in and ensure the children are safe by removing any risks identified. · You must be highly motivated, driven, and willing to learn. · Support the nursery planning, observations, support with children’s record keeping and assessments. · Supporting with the child’s daily needs, interests, and stages of development · Maintain confidentiality and always remain professional Our ideal candidate: · Experience of working within children within Early Years · Full and relevant Level 1 or equivalent in childcare qualification · 12 hours paediatric first aid (Can be completed as part of agency induction programme) · Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (Can be completed as part of agency induction) This position is subject to an Enhanced DBS Certificate and satisfactory employment references. · The successful candidates will be required to undertake relevant training that is needed for the role. Job Types: Full-time, Part-time Pay: £12.30-£14.00 per hour Benefits: Childcare Discounted or free food On-site parking Schedule: 8 hour shift Day shift Experience: childcare: 1 year (preferred) Work Location: In person Reference ID: Ac1
About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet all guests warmly and professionally, creating a positive first impression. - Assist guests with inquiries, providing information on menu offerings, venue facilities, and special events. - Ensure that regular guests are recognized and greeted according to their preferences, updating profiles as needed to enhance future visits. About you: - Previous experience as a receptionist in a similar environment. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Summary: We are seeking a motivated and detail-oriented individual to support the patisserie section in crafting exceptional cakes that delight our customers. As an Assistant for Chef - Cake Decorator, you will contribute to the creation of stunning cakes by handling essential tasks like chopping fruits, mixing ingredients, piping cream, and packaging orders. This role serves as a foundation for mastering the art of cake decoration and is the first step on the journey to becoming a skilled cake artisan. Key Responsibilities: Preparation: Prepare a variety of creams, fillings, and frostings in accordance with Caffe Concerto’s recipes and quality standards. Accurately measure and mix ingredients to achieve consistent results. Maintain cleanliness and organization of workstations and tools during cream and filling preparation. Decoration and Assembly: Pipe and apply specified creams, fillings, and frostings to cakes as per recipes and designs. Apply other decorations, such as fruits, edible flowers, chocolate shavings, or sprinkles, in line with Caffe Concerto’s aesthetic standards. Script personalized messages on cakes using various font styles and techniques. Learn and apply basic and intermediate cake decoration techniques to enhance design quality. Packaging and Delivery: Carefully wrap and package cakes to ensure freshness, presentation, and safety during transport. Pack branch orders accurately based on specific branch requirements. Assist in preparing cakes for display, ensuring proper placement and visual appeal. Operational Support: Monitor stock levels of ingredients, tools, and decorations, and report shortages. Assist with inventory management by organizing supplies and restocking as needed. Support the cleaning and maintenance of equipment, ensuring compliance with hygiene and safety standards. What We Offer: A supportive and inclusive environment that values your creativity and attention to detail. Opportunities for learning and development, including training in advanced cake decorating techniques. A chance to work in a dynamic team where your contributions directly enhance customer satisfaction. Required Skills and Qualifications: A passion for baking and cake decoration, with a willingness to learn and grow in the craft. Basic knowledge of baking techniques, ingredients, and tools (training will be provided). Strong attention to detail and ability to follow precise instructions. Good manual dexterity and artistic flair for creating visually appealing designs. Ability to work efficiently under time constraints in a fast-paced environment. Strong organizational skills for packing, order preparation, and inventory management. Excellent communication skills, including the ability to write clearly and attractively when scripting messages on cakes. Knowledge of food safety and hygiene practices (preferred but not mandatory). Physical Requirements: Ability to stand for long periods and perform repetitive tasks. Capability to lift and move ingredients or equipment up to 20kg when needed. This role is ideal for someone passionate about baking and ready to embark on an exciting journey in the patisserie world. Join us at Caffe Concerto and bring joy to customers through beautifully crafted cakes!
**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!
IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.