Income and Business Support Officer - Oak Housing Ltd

Job Description: We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you. WE DON'T GIVE SPONSORSHIP. Position: Night Receptionist Location: Kings Cross Express Inn, London Job Type: Full-Time / Part-Time Shift Timing: 12-hour night shifts Pay Rate: £12.21 per hour Start Date: Immediate Responsibilities: Welcome and assist late-arriving guests with check-in and check-out procedures. Handle guest enquiries, reservations, and phone calls efficiently. Ensure guest comfort and safety throughout the night. Perform nightly audits and maintain accurate records. Monitor CCTV and coordinate with the night security or management team if required. Prepare reports and ensure a smooth handover to the morning team. Requirements: Previous hotel reception or customer service experience preferred. Excellent communication and interpersonal skills. Confident using PMS or hotel management software (training provided). Reliable, punctual, and able to work independently. Good spoken and written English. What We Offer: Competitive hourly pay (£12.21/hour). Paid training and career growth opportunities across our hotel group. Birthday day off as a special perk. Supportive management and a welcoming team environment. WE DON'T PROVIDE SPONSORSHIP VISA. If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.

HR Officer Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for a HR Officer, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with a Human Resources or Administration role for at least 2 years, will be IT literate and an excel super-user. The HR officer will be the first point of contact for general enquiries, working closely with manager and the Director of Operations, while also maintaining accurate and confidential HR records. The Human Resources Officer will be responsible for: • Supporting the Director of Operations in delivering a responsive and efficient HR service, • Providing first line HR support and advice to staff, • Managing the onboarding process of all new starters –coordinating inductions, sending and completing documentation, performing right to work checks, • Supporting all HODs in the recruitment process –creating/posting adverts, creating/updating job descriptions, shortlisting candidates, coordinating with HODs for interviews and trials, sending offer letters, • Maintaining accurate employee records, • Supporting employee relations by participating in grievance and disciplinary procedures, • Managing payroll data entry and liaising with Director of Finance for all payroll and accounts queries and administration, • Managing stock levels of staff uniforms – ensuring all new starters are provided with uniforms and locker keys (where applicable), and all leavers return their company property, • Creating memos and waivers, • Assisting all HODs and the Director of Operations with any ad-hoc tasks, • Assisting with internal communications, including staff announcements, • Supporting and coordinating SPHG Knowledge Hub events, • Organising staff appraisal programmes, including Employee of the Month programme, • Managing office supplies What we are looking for: • Previous experience in an HR support or administrative role, • Outstanding attention to detail, • Strong organisational and time management skills, • Great adaptability and problem-solving skills, • Ability to maintain a calm demeanour in sensitive and difficult circumstances, • Technical knowledge of all Microsoft systems (Outlook, Word, Excel and Power Point), • Professionalism and ability to be discreet when handling sensitive information, • Comfortable working independently and as part of a team, • Excellent communication skills, • Fluent in English communications, both verbally and in text, • A proactive, can-do attitude and a willingness to learn If you're ready for a challenge and want to step into a dynamic, people-focused role, don’t look further; apply today.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, with the opportunity to earn up to £47,000 p/a! Why work with us as a Receptionist? • Salary of up to £32,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Create a warm, professional, and welcoming first impression for all members and their guests, • Manage restaurant bookings and guest arrivals efficiently, handle phone calls and email enquires promptly and professionally, • Act as a key point of communication between members, guests, and departments, • Respond to inquiries and requests calmly while maintaining high service standards What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Confident communicator with excellent organisational skills, • Discreet, reliable, and team-oriented, with a genuine passion for customer service, • The ability to multitask and remain calm under pressure in a fast-paced environment Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.

The Post Office Branch Manager is integral to ensuring the smooth and efficient operation of the post office. This role requires a strong focus on delivering services to customers in a friendly and professional manner. Key responsibilities include: • Overseeing daily operations and ensuring efficient service delivery., • Managing staff schedules, training, and promoting teamwork and high performance., • Handling customer inquiries and complaints with professionalism and courtesy., • Maintaining accurate financial records, including cash handling and transaction processing., • Ensuring compliance with all postal regulations and health and safety standards., • Promoting additional services offered by the post office to enhance the customer experience., • Organising community events to strengthen local engagement and awareness of services. Experience Required: • Previous experience in a retail or customer service environment is essential., • Experience in managing or supervising a team is highly desirable., • Strong organisational skills with the ability to multitask effectively., • Excellent communication skills, both verbal and written, with a focus on customer interaction., • Familiarity with financial transactions and basic accounting principles is advantageous., • A proactive approach to problem-solving and decision-making is essential for success in this role. This opportunity allows you to contribute positively to the community while developing valuable skills in management and customer service. Job Details: • Type: Full-time, • Pay: £12.71 per hour, • Expected hours: 47.5 hours per week, • Schedule: Day shift, • Work Location: In person, • Preferred experience in Post office: 2 years

About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

The Business Support Officer provides essential administrative and operational support to the chauffeur operations team. The role ensures smooth day-to-day running of bookings, driver coordination, client communication, and business administration, contributing to a seamless premium service experience. Key Responsibilities Operations & Booking Support • Support the management of daily chauffeur bookings and schedules, • Coordinate with chauffeurs regarding job allocations, timings, and route details, • Monitor changes, delays, and last-minute booking requests, • Prepare invoices, quotations, and booking confirmations, • Maintain client records, contracts, and service agreements, • Manage documentation such as driver records, licenses, insurance, and vehicle details, • Act as a point of contact for corporate clients and private customers, • Respond professionally to booking enquiries, changes, and complaints, • Liaise between clients, chauffeurs, and management to resolve issues efficiently, • Strong organizational and multitasking abilities, • Excellent communication and customer service skills, • High attention to detail and accuracy, • Ability to remain calm under pressure and handle time-sensitive requests, • Proficient in Microsoft Office and booking/scheduling systems, • Problem-solving and proactive approach

Job Opening :Receptionist _ Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.21 per hour Riviera London is seeking a friendly, well-presented, and reliable Receptionist to join our team. This is a great opportunity for someone with excellent communication and organizational skills who enjoys providing outstanding customer service in a professional environment. Key Responsibilities: - Greeting and assisting guests and visitors in a courteous manner - Answering phone calls and responding to emails promptly and professionally - Managing bookings, appointments, and front desk records - Maintaining a tidy and welcoming reception area - Supporting general administrative tasks as required Requirements: - Previous experience in a receptionist or customer-facing role preferred - Strong communication and interpersonal skills - Confident with Microsoft Office and booking systems - Professional appearance and positive attitude Hours: Full-time or part-time options available Start Date: Immediate If you’re enthusiastic and eager to be part of a dynamic team, we’d love to hear from you.

We are seeking a proactive and energetic individual to join our team as a Student Recruitment & Enrolment Officer. The successful candidate will drive the growth of our tuition centre by focusing on lead generation and parent engagement. Key Duties & Responsibilities Required Qualifications • Minimum SPM / O-Level or Diploma., • Experience in sales, marketing, customer service, or education is advantageous., • Strong communication skills and confidence in engaging with parents., • Self-driven and proactive, with the ability to independently find leads., • Good follow-up skills and relationship-building ability., • Basic digital skills in WhatsApp, social media, Google Forms, and Excel. Benefits • High commission for each new student recruited., • Additional bonuses for meeting monthly targets., • Full training provided., • Career development opportunities., • Supportive and collaborative team environment.