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  • Administrative Assistant
    Administrative Assistant
    hace 4 días
    £30000–£35000 anual
    Jornada completa
    London

    Administration Assistant – London / Remote Location: London / Remote Job Type: Full-time or Part-time Salary: £35,000 per year Apply: If you are interested in joining our team We are looking for a reliable, organised and professional Administration Assistant to join our team. This is an excellent opportunity for someone looking for a flexible administrative role with the option to work remotely. Key Responsibilities • Providing general administrative and office support, • Managing emails, telephone enquiries and correspondence, • Maintaining accurate records and databases, • Organising documents, files and paperwork, • Scheduling meetings and appointments, • Preparing documents, reports and spreadsheets, • Assisting with day-to-day administrative tasks, • Supporting colleagues and ensuring the smooth running of administrative processes About You The ideal candidate will be: • Highly organised and reliable, • Professional and friendly, • A good communicator with strong written and verbal English, • Comfortable working independently and remotely, • Confident using computers and Microsoft Office, • Able to manage multiple tasks and meet deadlines, • Previous administration experience is desirable What We Offer • £35,000 salary, • Full-time and part-time opportunities, • Remote working with London-based operations, • Flexible working arrangements, • Supportive working environment, • Opportunity to develop your administrative skills and career How to Apply Please use “Administration Assistant Application” as the subject of your email. We look forward to hearing from you.

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 1 mes
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Apprentice
    Apprentice
    hace 2 meses
    £11–£13 por hora
    Jornada completa
    London

    Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

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