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An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.

The Fox and Anchor is a busy Hotel pub, situated in the city between Barbican and Farringdon tube stations. Popular with the office locals and well know for our Market cut menu and our Sunday roasts.

Secretary/Administrator Job Type: Part-Time (with potential for Full-Time) We are an established mortgage brokerage firm based in Kensington, dedicated to providing exceptional service to our clients. Our team is committed to helping individuals and families secure the best mortgage solutions tailored to their needs. Key Responsibilities: · Provide administrative support to ensure efficient operation of the office. · Answer and direct phone calls, emails, and other correspondence. · Schedule and coordinate meetings, appointments, and travel arrangements. · Prepare and distribute memos, letters, and other documents. · Maintain filing systems, both electronic and physical. · Assist in the preparation of regularly scheduled reports. · Handle sensitive information in a confidential manner. · Perform other administrative duties as assigned. Qualifications: · Proven experience as a secretary or administrative assistant. · Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular). · Excellent time management skills and the ability to prioritize work. · Attention to detail and problem-solving skills. · Strong organizational skills with the ability to multi-task. · Excellent written and verbal communication skills. · High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus. Working Hours: · Monday to Friday, 8:00 AM to 5:00 PM, with a 45-minute lunch break. How to Apply: Interested candidates are invited to submit their CV. We look forward to hearing from you!

We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Multilingual abilities are a big plus but not essential. Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The position requires office work from 10 AM to 6 PM, but we offer flexibility. You may also need to work outside of these hours to conduct viewings or assist clients. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.

Location: Remote Salary: £27,000 per annum + Commission Working Hours: 9:00 AM - 5:00 PM, Monday to Friday Role Overview: We are recruiting an Admin Assistant for our client in the recruitment sector. This role is vital in supporting a busy recruitment team by managing candidate records, scheduling interviews, and assisting with various administrative tasks. Key Responsibilities: Manage candidate records and update recruitment databases. Schedule interviews and handle candidate correspondence. Assist with job postings and role advertisements. Provide general administrative support to the recruitment team. Key Requirements: Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. Proficient in Microsoft Office; experience with recruitment software is a plus. Ability to work efficiently in a fast-paced environment.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Location: Remote Salary: £29,500 per annum Working Hours: 9:00 AM - 5:00 PM, Monday to Friday Role Overview: We are recruiting an Admin Assistant for our client in the property sector. This role is vital in supporting a busy property team by ensuring the smooth operation of daily tasks, including managing property listings and handling client inquiries. Key Responsibilities: Update and maintain property listings. Handle inquiries and maintain accurate property records. Schedule appointments and manage the team’s calendar. Assist with general administrative tasks to ensure smooth day-to-day operations. Key Requirements: Strong organisational skills and attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office; experience with property management software is a plus. Ability to work efficiently in a fast-paced environment.

Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!

Job Title: Accountant - Property Management Company Location: London Job Type:Full-time About Us: Unico is a leading property management company dedicated to providing exceptional service and maximizing the value of our clients' assets. We manage a diverse portfolio of residential and commercial properties. We are currently seeking a detail-oriented and experienced Accountant. Job Summary: The Accountant will be responsible for managing financial transactions, maintaining accurate financial records, and ensuring compliance with relevant regulations and standards. This role requires a strong understanding of accounting principles and practices, particularly in relation to property management. The successful candidate will work closely with other departments to ensure financial accuracy and provide valuable insights to support decision-making. Key Responsibilities: - Prepare and maintain accurate financial statements, reports, and records. - Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments. - Conduct monthly bank reconciliations and maintain general ledger integrity. - Assist in the preparation of annual budgets and forecasts. - Monitor and analyze financial performance, identifying trends, discrepancies, and areas for improvement. - Ensure compliance with local, state, and federal regulations regarding financial reporting and property management. - Collaborate with property managers to assist in financial analysis and reporting for individual properties. - Prepare tax returns and ensure timely submission. - Assist in audits and provide requested documentation to external auditors. - Support the development and implementation of accounting policies and procedures to improve efficiency and transparency. Qualifications: - Bachelor’s degree in Accounting, Finance, or related field. - CPA designation is a plus. - Minimum of 3–5 years of experience in accounting, preferably within the property management or real estate sector. - Proficient in accounting software (e.g., QuickBooks, Yardi, or similar) and Microsoft Office Suite. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Knowledge of property management accounting practices and regulations is preferred. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and growth within the company. - A supportive and dynamic work environment. - Employee recognition programs and team-building activities.

ASAP | £65-70,000 / annual | Permanent | Hybrid | London **Key Responsibilities** - Administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Teams, Engage, OneDrive for Business, Power Platform and others) - Assisting with mergers and acquisitions of companies into (and out of) - Provide 3rd line support to the FTS, Service desk and End User support teams - Implement new features and updates in the Microsoft 365 environment. - Being self-sufficient and deliver projects on time - Collaborate with other IT professionals and departments to understand their needs and provide solutions. - Supporting Proofpoint and in/outbound message flow. - Train and support end-users on Microsoft 365 applications and features. - Create and maintain documentation for Microsoft 365 configurations and procedures. - Stay up-to-date with the latest Microsoft 365 updates and best practices **Compulsory Skills** - 3+ years of experience in managing Microsoft 365 environments - M365 certification, such as MS Teams Specialist, SPO Admin or Microsoft 365 Fundamentals - Strong understanding of Microsoft 365 architecture and services - Advanced knowledge of but not limited to Exchange Online, SharePoint Online, Teams, OneDrive for Business and Power Platform - Proficiency in PowerShell scripting for Microsoft 365 administration - Excellent problem-solving and troubleshooting skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Experience with Microsoft 365 migration projects - Strong organizational and time management skills - Ability to create and maintain technical documentation

Location: London or Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£15 - £25 depending on experience) with commission (depending on performance) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role.

We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.

- Work closely with the Managing Director to oversee the day -to-day operations of the company. - Manage emails, information, office systems and other communications; answer where possible – highlighting and prioritising those that need MD attention. - Maintain records of Director's contacts. Screen calls, enquiries and requests, and deal with them when appropriate. - Plan and maintain MD's calendar and recurring tasks, arrange appointments, organise and set agendas and action points for all his meetings. - Act as 'follow-up Manager' across the team to ensure that a wide range of agreed actions are being executed. - This role will involve assisting in strategic planning, managing staff, and ensuring that business goals are met.

We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant  We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Summary Fantastic opportunity for a highly professional day house-keeper to provide exceptional on hand support and cleaning in a prestigious office in London. We seek an individual with good command of the English language, and highly engaging as this role is client facing and requires client interaction. Essential Criteria 1. Keen eye for detail 2. Excellent communication skills 3. Ability to consider the office experience and improve workplace environment 4. Strong team work skills and ability to use initiative 5. Excellent problem solver High level details Type of position: Permanent Hours of work: Morning/Day Hours per week: 15 - 35 hours per week Pay rate: £13.15 per hour Location: Central London Duties: - Provide fanastic service to clients - adapting to requests and resolving problems quickly and with precision - Complete house-keeping duties as required - Report specifics to management ensuring we have open dialogue at all times - Consider the client and offer above and beyond cleaning and support services - Maintain stock cupboards and have ownership of stock takes and product usage

Executive Assistant to the CEO  Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:   - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.   - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO.   - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination:   - Organize, attend, and take minutes during executive meetings.   - Coordinate board meetings and prepare necessary materials.   - Ensure follow-up on action items from meetings. 3. Communication Liaison:   - Serve as the primary point of contact between the CEO, internal teams, and external partners.   - Handle confidential information with discretion and professionalism.   - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management:   - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams.   - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination:   - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics.   - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations:   - Develop and implement administrative systems and procedures to enhance office efficiency.   - Prepare expense reports and manage budgets for the executive office.   - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills:  - Strong organizational skills with the ability to manage multiple tasks and priorities.  - Excellent verbal and written communication skills.  - High level of attention to detail and accuracy.  - Ability to handle sensitive and confidential information with discretion.  - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools.  - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant  We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.

We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will play a critical role in ensuring the smooth operation of daily administrative tasks. Responsibilities include managing employee timesheets, processing invoices, handling billing activities, and maintaining client records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in office software tools. Key Responsibilities: - Accurately manage and maintain employee timesheets. - Prepare, review, and process invoices and billing statements. - Assist with client management, including maintaining up-to-date records and correspondence. - Provide general administrative support, such as scheduling, data entry, and filing. - Ensure compliance with company policies and procedures related to billing and documentation. Qualifications: - High school diploma or equivalent; additional certifications in office management are a plus. - Proficiency in MS Office Suite and billing software. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to prioritize tasks and work independently in a fast-paced environment.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Interested in stocks and investment? With the expansion of the group, WinYield is looking for an Investment Analyst with a passion for investment and a good knowledge of writing investment memos. To find the right person for the role, WinYield is currently accepting applications and will hold an Investment Hackathon on Saturday 15 February 2025. About the Investment Analyst Role In our Investment Analyst, we're looking for.... - Passion and interest in investing, finance, tech and startups - All ages and experience levels - Analytical and critical thinking skills This position is an opportunity to be an early member of a fast growing fintech company located in the heart of London. The position includes a competitive package and training, and you will have ongoing contact with the senior advisors and the executive team. You should apply if you... - Have a huge passion for investing: you spend your time reading about companies and following the stock market - Other asset management companies don't "get you," as you may have studied something totally different at university or operate in a way that they don't feel is right to achieve the best performance. You should NOT apply if you are... - new to investing - looking for a turn in your career but don't know what you should do The key missions of this role include... - Screening and sourcing investment opportunities - Deep dive analysis of industries with a focus on the technology sector (Lending, Software, Payments, eCommerce) - Assistance in execution of investment mandate Please apply by completing the application form by 23:59 GMT on 27 January. We will contact you on 03 February 2025 if you are invited to take part in the Investment Hackathon on 15 February 2025. What is an investment hackathon? In a hybrid competition over the course of a day, we'll put your skills and passion to the test. During the event, you'll be tasked with pitching your best investment idea, answering questions from the panel and other competitors, and preparing another test on the day. The event will be an informal, relaxed and collegial competition where you'll get to meet the WinYield team and others who are passionate about investment. Before the day Please first submit an application by 23:59 GMT on 27 January 2025. On the application, you’ll answer a few questions about yourself and then you’ll have the chance to show off your knowledge and understanding of investing. A competitive selection process will take your answers into consideration and if you are selected to take part in the Investment Hackathon, we will contact you by 03 February 2025. If you are selected, we ask that you prepare a pitch ahead of time, presenting your best investment idea. The only criteria is that you must pitch an equity stock with market capitalisation no more than USD5B and listed in the United States. Additional information will be provided to those who are selected to participate in the Investment Hackathon. On the day The Investment Hackathon will take place on Saturday 15 February 2025 at our offices in Paddington, with the option to join virtually if you are unable to participate in person in London. The competition will be chaperoned and judged by ex-asset managers from UBS and JP Morgan, alongside members of the WinYield team. The day will begin with an introduction from the WinYield team, sharing a bit about what we do and the role of the Investment Analyst in the team. Then it will be your turn as all participants will have 15 minutes to make a pitch, which will be followed by 10 minutes of questions and answers. Participants will be encouraged to ask questions of one another. We’re looking for someone with a real passion for investment and your presentation is an opportunity to let this passion shine.Following the presentations, we will have a short tea and coffee break with the opportunity to network and chat with the WinYield team, chaperones and one another. Participants will then be asked to prepare a case study/test, lasting no more than 15 minutes with 15 minutes of Q&A. After the day We will make our decision by 19 February and you will be notified by 21 February of our decision. About WinYield WinYield is an investment company and one of the first funds to actively use LLM models and hybrid intelligence. It is behind the success of Taxscouts, Aria and many more companies. Our small team is based across London, Gibraltar and Dubai and is complemented with a board cumulating over +70 years of experience investment, M&A and IPO in different industries.

Exciting Opportunity for Trainee Dental Nurses! Part time – 10am - 2pm Full time – 9am – 5pm (Plus 1 Saturday per month) Are you aspiring to become a qualified Dental Nurse? Look no further! We are currently on the lookout for enthusiastic individuals to join our esteemed private and NHS mixed surgery as Part and Full-Time trainee dental nurses. Why join us? If you have a passion for caring and improving dental and oral health, coupled with a strong desire to expand your knowledge, then this opportunity is tailor-made for you. As you train, you'll have the chance to earn and work towards becoming a qualified Dental Nurse registered with the GDC. What we're looking for: Potential candidates should thrive in fast-paced, dynamic work environments, demonstrate quick learning abilities, and possess a team-oriented spirit with high motivation. Essential Requirements: - Preparing to enrol or already enrolled in a GDC-approved dental nurse training course (NEBDN National Diploma) - Proficient in English (both written and spoken) - Basic computer literacy in Microsoft Windows, Office, and Outlook - Dedication and commitment to work and study - Punctuality and reliability - High-level organizational and time-management skills What you gain: - Mentorship from highly skilled Dental Nurses - Qualified Dental Nurse status - Career progression guidance and opportunities - Full uniform & PPE for effective working - Valuable experience working alongside dental professionals - Pension scheme & Wellness Programme Join our team, and enjoy quarterly team lunches as part of a supportive and collaborative work environment. Don't miss this chance to kickstart your career in dental nursing! Job Types: Full-time, Part-time, Permanent - Benefits: - Additional leave - Company events - Company pension - Cycle to work scheme - Employee discount - Gym membership - Health & wellbeing programme - Private dental insurance - Referral programme - Sick pay

About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.