Assistant office manager jobs in BirminghamCreate job alerts
- Midlands Housing
Interviews todayAdministrator4 hours ago£11.44 hourlyFull-timeSparkbrook, BirminghamMidlands Housing LTD IS HIRING! We are looking for an experienced Admin for a temporary role, however, this could change to a permanent position depending on candidates work ethic. About Midlands Housing: Midlands Housing is a Housing Association Company which is committed to provide a safe, supportive, and nurturing environment for individuals in need of housing support. Our mission is to empower residents through compassionate care, fostering independence, and ensuring a high quality of life. Our Mission Midlands Housing aims to: ● Provide high-quality supported housing. ● Foster a sense of community and belonging. ● Promote independence and personal growth. ● Ensure the safety and well-being of all residents. ● Uphold the values of respect, dignity, and inclusion. Core Values ● Compassion: We approach each resident with empathy and understanding. ● Integrity: We maintain honesty and transparency in all our actions. ● Respect: We value the dignity and individuality of every person. ● Excellence: We strive for the highest standards in everything we do. ● Collaboration: We work together to achieve our mission and support our residents. Your Role As an Administrator you will be at the forefront of all resident and business interactions. Some of your responsibilities will be, Tenant Management: Handle tenant inquiries, requests, and complaints, ensuring they are addressed promptly and professionally. Manage tenant records, ensuring accurate and up-to-date information in the system. Coordinate lease renewals, terminations, and ensure all necessary documentation is completed and filed correctly. Property Maintenance Coordination: Serve as the point of contact for maintenance requests and ensure they are addressed in a timely manner. Schedule routine inspections, repairs, and follow up on work orders to ensure they are completed. Maintain records of maintenance and repairs for each property. Administrative Support: Assist in the preparation of reports, including occupancy reports, financial reports, and maintenance updates. Manage and organise office files, both physical and digital, ensuring they are well-maintained and easily accessible. Handle phone calls, emails, and in-person inquiries from tenants, landlords and housing officers. Financial Administration: Oversee bills, direct debits and service charges, ensuring payments are processed accurately and on time. Assist in budget preparation and tracking, including reporting on expenses related to property maintenance and tenant services. Office Operations: Ensure smooth daily operations of the housing office, including managing office supplies, equipment, and resources. Assist in organizing meetings, events, and other administrative functions related to property management. Communication and Reporting: Communicate updates, policies, and changes to tenants regarding property-related matters. Provide regular updates to management on property performance, tenant satisfaction, and maintenance issues. Data Entry and Database Management: Input and maintain data related to tenant information, payments, and maintenance requests into the property management system. Applicant Requirements: - Must have experience in administration. - Must have strong communication skills. - Must have experience using software such as Word, PDF, Excel (Microsoft) Desired Requirements (not essential): Previous experience of working within a Housing Association/Supported Accommodation Company. Job Type: Temporary to permanent Pay: £22,997.00-£24,379.00 per year Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person Reference ID: MH-ADMIN
Immediate start!Easy apply - SA Promotions
Customer Sales Advisor7 days ago£22000–£26000 yearlyFull-timeBrookfields, BirminghamCustomer Sales Advisor - full training given! Full Time Opening Are you looking for a vibrant role within a great team environment? Passionate about customer service and your ability to work with people? Looking for growth and a role where you will be noticed? SA Promotions have a great new opening that could be the perfect match for you! SA Promotions are a dedicated event sales and marketing agency looking to expand their vibrant customer service team. At SA Promotions customer care and customer satisfaction is paramount and this is why our team excel when it comes to delivering quality customer acquisition and an increase in brand loyalty for our clients. Would you be excited about training in: Customer Service Sales Campaign Management We are searching for our next intake of entry level candidates, apply today for more information! Customer Service Advisor's at SA Promotions have an array of opportunities when it comes to career development. Unlike other companies we understand that our customer service team and our team members that begin at the entry level are our prize team members! Customer Service Advisors understand what makes a campaign a success, what the customer really needs and where the pressure points in a campaign really are. This is why we offer progression, training, mentoring and development opportunities to all of our Customer Service Advisors here at SA Promotions. Does this sound like you: Great work ethic Able to commute to Birmingham City Centre Previous experience in a customer facing role can be beneficial but not a necessity Open minded Willing to learn Outgoing/love to work as part of a team Great communication skills Ability to adapt/problem solve Why Choose SA Promotions ? Coaching and development in your role Support and training available Progression available Career growth within a thriving company Uncapped commissions and weekly bonuses Travel opportunities - Covid safe! Company events Great team environment and working culture For more information apply today! All applications will be reviewed and the shortlisted candidates will be invited in to meet with a member of the Management Team in person at our office to discuss this Customer Service Assistant position in more detail. Any successful candidate will be a quick learner, possess a positive 'can-do' attitude and be passionate about working with people! Candidates please note we are offering this position on a self-employed basis with performance based and commission only earnings, if you haven't worked this way before no problem! Please ask our hiring manager for all of the information if contacted!
Immediate start!No experienceEasy apply
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