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Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are seeking an experienced lawyer looking for a flexible, part-time role to support GBGB’s regulatory and disciplinary processes. This position is ideal for a legal professional who seeks reduced office time while continuing to apply their advocacy and administrative expertise or an individual looking for a start in sports practice. Reporting to the Director of Regulation. The role is based in Central London. The role will be largely remote but will require the individual to access the office regularly. It would suit an individual that could commute to central London. Key Responsibilities - Provide legal advice and support on regulatory, licensing and disciplinary matters within the sport. - Represent GBGB in hearings. - Liaise with Disciplinary Committee on listing of hearings. - Draft legal documents, reports, and case summaries. - Able to take witness statements and assess evidence. Charge drafting experience helpful. - Liaise with internal teams, external counsel, regulatory and other external bodies. - Ensure compliance with GBGB’s Rules of Racing and welfare regulations. - Assist in reviewing and improving regulatory policies and procedures. - To oversee the Documents, Data and Controls Procedure, updating as and when necessary. Key Requirements - Qualified solicitor or barrister with a valid practicing certificate. - Experience in regulatory, sports, or administrative law. - Strong advocacy skills with experience representing clients in hearings or tribunals. - Excellent drafting, analytical, and negotiation skills. - Ability to work independently with minimal supervision. - Strong administrative and organisational skills. - Role requires ability to use Word, Teams, Excel. Experience of Clue case management is helpful. - Interest or experience in greyhound racing, sport or the betting industry would be advantageous. ** Benefits** - Flexible working arrangements (remote/hybrid options available). - Opportunity to work within a respected regulatory body. - Competitive salary based on experience. Excellent pension. - Supportive work environment with a focus on work-life balance. - Health benefits scheme. Application Process To apply, please send your CV and a cover letter outlining your suitability for the role to Phillip Law by 28 February 2025.

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £11.44 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. f this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are looking for an experienced Management Adviser to join our team and help us and our clients identify and solve operational and managerial issues to create value and optimise existing processes. Who are we? We are a boutique Business Consultancy with a focus on finding niches for innovation, conducting market research, business plan writing & operations consulting (such as HR/hiring). Our vision is to provide results-oriented help in a form of end-to-end solutions. We work with clients from the idea stage to the growth stage. Our business culture is "explore - launch - automate", bringing disruptive innovation to the inefficient processes in various industries. Key examples are: DWP-run Grant Funding (2021) - working as a government-endorsed grant Gateway, assisting businesses of various sizes to take part in a subsidised employment scheme. Career learning portal (2019-2022), with the most popular build being “UK Career”, which covers all the key areas and allows users to understand their career goals and what they need to know and do to achieve success. About you Does changing the way things work for the better excite you? Are you driven by partnering with stakeholders to deliver their work more efficiently and effectively? Are you the one who makes things organised, conscious about using new software and systems to be more efficient, and minimising routine & human error? Are you curious and always eager to learn about new processes, new techniques? Are you focused on making change happen? If the answer is “Yes”, then please apply! Your job Joining a boutique consultancy, you will be working with our team to improve how we deliver services to our clients, ensuring more efficient use of resources, technology, materials and processes. You will primarily focus on enabling data-driven operational decisions within our organisation and for our clients. Main job duties / responsibilities include: gathering and analysing operational data; conducting interviews with senior employees and management to gain insights into problem areas; determining most effective solutions for current issues and presenting potential solutions to clients; overseeing the implementation of solutions based on available resources; keeping in touch with clients and updating them on implementation of solutions and any issues. ** We expect the following:** - educated to a degree level - strong command of English - be able to relocate to London Visa sponsorship: available for this position Job Type: Full-time Pay: Up to £50,000.00 per year Work Location: In person (Kings Cross / Angel Station)

The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Large Format Print and Production Operator We are currently looking for a large format print operator to join our busy team to run various printers. The successful candidate will need to be open to learning new processes as the company grows and expands. The Job Operate large format printing machines and equipment to produce high-quality prints and graphics. Set up and calibrate printing machines according to job specifications, including loading materials, adjusting settings, and ensuring proper color calibration. Monitor printing process to ensure print quality and make adjustments as needed. Prepare and inspect materials for printing, including checking for defects, ensuring proper sizing, and maintaining inventory of printing supplies. Maintain and troubleshoot printing equipment, performing routine maintenance tasks and coordinating repairs when necessary. Collaborate with design and production teams to ensure accurate and timely execution of print jobs. Follow safety protocols and maintain a clean and organized work environment. Assist with finishing tasks such as cutting, trimming, laminating, and mounting prints as required. Keep track of production schedules, prioritize tasks, and meet deadlines. Maintain records of jobs completed, materials used, and other relevant production data. Requirements: 2 years Previous experience with large format printers (preferable) A good knowledge of Illustrator / photoshop & Excel Excellent attention to detail The ability to work to tight deadlines and manage your own workload Great Team work spirit Flexibility in regards to working hours A positive “can do” attitude is essential for any candidate Working Hours: Monday- Friday 10-6pm Job Type: Full-time Pay: From £12.00 per hour Expected hours: 40 per week

To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst” instead of “Data Guru”). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.” 4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,” instead of “Work on marketing.” 5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project management”). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Job Description: 1. First point of contact for all Europe and Asia region; 2. Following up on clients’ communications, ordering and billing and tracking the organisation’s expenditure 3. Communicating with clients through emails and building positive relationships with them 4. Invoicing clients, collecting company data and negotiating agreements senior management 5. Educating clients about company products and services 6. Making employee travel arrangements and helping with minor technical issues 7. Create content for business promotion 8. Preparing plans to help streamline and improve business operations Requirement: 1. Bachelor’s degree 2. Time-management skills 3. Ability to pay attention to detail 4. Organization skills 5. Ability to multitask 6. Mandarin speaking is essential

The Company: An exciting opportunity for a Fashion Administrator / Sustainability Co-ordinator with strong organisation skills and who is fully PC literate to join a Apparel and Accessories supplier to the UK high street. This is a varied role encompassing administration, stock management and forecasting, customer system administration and is a fantastic company with progression opportunities. The Role: Working alongside the sales, design and merchandising team and ensure all the procedures emanating from the sale to the customer are managed efficiently and effectively. Receiving all the product and sales information from the sales team and producing the final range sheets for each customer. Meticulous attention to detail. Data input Sample administration - assisting in the organisation and filing of samples received from various suppliers and maintaining accurate records. Placing purchase order instructions Checking order confirmations from the suppliers. Assisting Account Co-ordinator’s with all administration requirements as required. Skills Required: Will have worked in a similar role Must have excellent administration and organisational skills to a high level Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred).