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Job Description: 1. First point of contact for all Europe and Asia region; 2. Following up on clients’ communications, ordering and billing and tracking the organisation’s expenditure 3. Communicating with clients through emails and building positive relationships with them 4. Invoicing clients, collecting company data and negotiating agreements senior management 5. Educating clients about company products and services 6. Making employee travel arrangements and helping with minor technical issues 7. Create content for business promotion 8. Preparing plans to help streamline and improve business operations Requirement: 1. Bachelor’s degree 2. Time-management skills 3. Ability to pay attention to detail 4. Organization skills 5. Ability to multitask 6. Mandarin speaking is essential

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

The role offers flexible, remote working to assist a charity publisher to promote and sell its flagship magazine on global philanthropy. The role also provides support to our annual event programme which convenes global participants to discuss philanthropy. As marketing support you will assist the subscriptions manager in delivering campaigns to attract new subscribers and support the organisation’s efforts to ensure existing subscribers renew their subscriptions. As events support you will assist the head of marketing, advertising & events with invites, event materials and post-event follow ups for our 19 events per year. Activities will include Marketing support · Supporting subscriptions manager with digital marketing campaigns – emailing and following up with known contacts to promote the magazine · Carrying out physical marketing campaigns – sending letters to known contacts to promote the magazine · Researching new audiences for the publications · Data collection tasks through online research · General administrative tasks using Excel and Wordpress · Design and deployment of email campaigns using Canva and Mailchimp · Keeping our sector conference calendar up to date by reviewing event notifications and updating on Wordpress Event support · Designing, building and scheduling Mailchimp emails for event invitations – both from Alliance and for external partners · Designing pre- and during-event marketing materials, such as social media shareables and PowerPoint slides · Following up with all registrants post-event with marketing messaging · Processing event subscribers and keeping our database up-to-date Anyone interested must be based in the UK, have access to a computer and a stable internet connection, be contactable by telephone and have access to a printer. All other items required to carry out the role will be provided.

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £11.44 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are looking for a enthusiastic and outgoing sales person, who will assist with taking and confirming bookings, answering the phone and emails. Creating a data base and working closely with management on building relationships with local businesses to promote our venue with 3am entertainment license every day of the week. Working hours are 10am - 6pm Monday - Friday unless required otherwise.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Title: Junior Data Breach Notification Coordinator – Full Time Location: Remote Department: Cybersecurity Reports to: Incident Response Manager Job Summary: We are seeking a highly organised and detail-oriented Data Breach Notification Coordinator to join our Cybersecurity team. In this role, you will be responsible for identifying individuals whose personal information—particularly banking details—has been compromised and sold on malicious databases. You will coordinate the notifications to affected individuals, guide them through security measures, and collaborate with internal teams to prevent further exposure of sensitive data. This is an exciting opportunity to play a key role in the protection of personal and financial data, supporting victims through a critical part of the data breach response process. Key Responsibilities: Monitor and Analyse Data Breaches: Regularly monitor databases and security platforms for signs of stolen financial data, including banking and credit card information. Notify Affected Individuals: Promptly inform individuals whose personal data has been compromised, ensuring clear, empathetic communication regarding the breach. Provide Protective Guidance: Advise affected individuals on steps to protect their personal information, including updating passwords, securing accounts, and initiating credit monitoring services. Collaborate with Internal Teams: Work closely with the Cybersecurity and Legal teams to execute breach response protocols, ensuring that all legal and compliance requirements are met. Maintain Records and Reporting: Keep thorough records of all notifications, breaches, and communications. Provide regular reports to management on breach incidents, status updates, and recovery progress. Coordinate with Authorities and Partners: Work with relevant authorities, such as law enforcement and regulatory bodies, to report criminal activity related to data breaches. Coordinate with third-party partners, such as credit monitoring agencies, to support affected individuals. Offer Ongoing Support: Provide continued support to affected individuals throughout the recovery process, ensuring they have access to resources and assistance when needed. Organisational Excellence: Highly organised, with a strong attention to detail and the ability to manage multiple cases simultaneously in a fast-paced environment. Communication Skills: Strong written and verbal communication skills, with the ability to explain complex security issues in a clear and empathetic manner. Problem-Solving Abilities: Ability to assess situations quickly, identify the next steps, and offer practical advice to mitigate further damage. Cybersecurity Awareness: A foundational understanding of cybersecurity principles, particularly related to data breaches, identity theft, and financial security. Compliance Knowledge: Familiarity with data protection regulations, such as the GDPR, and an understanding of legal requirements for breach notifications. Supportive and Empathetic: A patient and understanding approach when dealing with victims of data breaches, offering reassurance and guidance throughout the process. Education & Experience: ⁃ A degree in Cybersecurity, Information Technology, or a related field is preferred but not required. ⁃ Previous experience in a customer service, data protection, or cybersecurity role is desirable, but we are also open to training the right candidate. ⁃ Experience with breach response protocols or data security practices is a plus. What We Offer: ⁃ Competitive salary and benefits package. ⁃ A dynamic and supportive work environment with opportunities for career growth. ⁃ Training and development in cybersecurity and data protection. ⁃ The chance to make a real impact on data security and customer protection. If you have a passion for cybersecurity and a keen eye for detail, we invite you to apply for the Data Breach Notification Coordinator position and join our dedicated team in safeguarding sensitive information.

The Company: An exciting opportunity for a Fashion Administrator / Sustainability Co-ordinator with strong organisation skills and who is fully PC literate to join a Apparel and Accessories supplier to the UK high street. This is a varied role encompassing administration, stock management and forecasting, customer system administration and is a fantastic company with progression opportunities. The Role: Working alongside the sales, design and merchandising team and ensure all the procedures emanating from the sale to the customer are managed efficiently and effectively. Receiving all the product and sales information from the sales team and producing the final range sheets for each customer. Meticulous attention to detail. Data input Sample administration - assisting in the organisation and filing of samples received from various suppliers and maintaining accurate records. Placing purchase order instructions Checking order confirmations from the suppliers. Assisting Account Co-ordinator’s with all administration requirements as required. Skills Required: Will have worked in a similar role Must have excellent administration and organisational skills to a high level Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred).

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.

Executive Assistant to the CEO  Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:   - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.   - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO.   - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination:   - Organize, attend, and take minutes during executive meetings.   - Coordinate board meetings and prepare necessary materials.   - Ensure follow-up on action items from meetings. 3. Communication Liaison:   - Serve as the primary point of contact between the CEO, internal teams, and external partners.   - Handle confidential information with discretion and professionalism.   - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management:   - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams.   - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination:   - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics.   - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations:   - Develop and implement administrative systems and procedures to enhance office efficiency.   - Prepare expense reports and manage budgets for the executive office.   - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills:  - Strong organizational skills with the ability to manage multiple tasks and priorities.  - Excellent verbal and written communication skills.  - High level of attention to detail and accuracy.  - Ability to handle sensitive and confidential information with discretion.  - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools.  - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.

We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will play a critical role in ensuring the smooth operation of daily administrative tasks. Responsibilities include managing employee timesheets, processing invoices, handling billing activities, and maintaining client records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in office software tools. Key Responsibilities: - Accurately manage and maintain employee timesheets. - Prepare, review, and process invoices and billing statements. - Assist with client management, including maintaining up-to-date records and correspondence. - Provide general administrative support, such as scheduling, data entry, and filing. - Ensure compliance with company policies and procedures related to billing and documentation. Qualifications: - High school diploma or equivalent; additional certifications in office management are a plus. - Proficiency in MS Office Suite and billing software. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to prioritize tasks and work independently in a fast-paced environment.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

We are seeking an experienced manager to assume the position of General Manager at a well-established gym in Eltham. The gym has been open for 3 years, we are looking for a committed individual to lead and drive the club forward with the support of an experienced owner under a successful franchised model. Please review the job description below and if you feel like you would be a good fit for the role then we very much look forward to hearing from you. Key Responsibilities: Oversee and manage all facets of business operations. Develop and implement effective sales strategies to drive membership growth and achieve revenue targets for the club. Analyse sales data and performance metrics to identify areas for improvement; implement corrective actions. Lead and motivate a team of employees to deliver exceptional customer service. Ensure compliance with company policies and procedures. Provide regular reports to senior management on business performance. Assist in recruiting, training, and developing teams, fostering a high-performance and collaborative culture. Conduct regular staff performance evaluations, provide constructive feedback, and implement development plans as needed. Oversee day-to-day gym operations, ensuring a clean, safe, and welcoming environment for members and staff. Qualifications: Proven managerial experience in gyms/health clubs. Strong leadership skills with the ability to effectively manage a team. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to analyse data and make informed decisions. Proficient in administrative tasks and computer applications. We offer a competitive compensation and benefits package for the right candidate. If you are a motivated individual with a passion for sales, leadership, and driving business success, we would love to hear from you. Base salary is £32,000 per annum with the option to earn up to £40,000 if club targets are met. Job Types: Full-time, Permanent Pay: £32,000.00-£40,000.00 per year

Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).