London
No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome
Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner
Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions
Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions
Handle guest complaints and resolve issues in a professional and courteous manner
Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available
Work closely with restaurant staff to ensure a seamless guest experience
Perform administrative duties such as data entry, filing, and scheduling appointments as needed
Requirements: High school diploma or equivalent
Proven experience as a receptionist or in a similar customer service role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
A friendly and welcoming demeanor with a passion for providing exceptional customer service
Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
