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About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities • Act as the first point of contact for client enquiries via phone, email, and in person, • Provide general administrative support to the team, including document preparation, data entry, and filing, • Schedule meetings, manage calendars, and coordinate appointments, • Maintain office supplies and liaise with suppliers and service providers, • Assist with onboarding new clients and maintaining accurate client records, • Support compliance and regulatory documentation processes, • Handle incoming and outgoing correspondence, • Ensure the office environment is well-organised and professional at all times Requirements • Previous experience in an administrative role, ideally within financial services or a professional services environment, • Excellent communication skills, both written and verbal, • Confident in dealing with clients and maintaining a high level of professionalism, • Strong organisational skills and attention to detail, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Ability to multitask and prioritise workload effectively, • A proactive and positive attitude Desirable • Experience working in a regulated environment, • Familiarity with CRM systems or financial software What We Offer • Competitive salary, • Supportive and collaborative team environment, • Opportunities for professional development, • Central London office location
We are seeking a highly organised and reliable Office Assistant to join our team. In this role, you will be the backbone of our office, providing comprehensive administrative support and ensuring the smooth and efficient operation of our daily activities. The ideal candidate has excellent multitasking abilities, a positive attitude, and a strong work ethic. Key Responsibilities • Administrative Support: Manage and coordinate office procedures, including filing, data entry, and record keeping., • Front Desk Management: Serve as the first point of contact for guests and clients, answering and directing phone calls, and managing general email inquiries., • Communication: Handle all incoming and outgoing mail and packages. Take meeting notes and transcribe them into documents., • Supply & Equipment Management: Maintain and re-stock office supplies and ensure all office equipment, such as printers and copiers, is operational., • Scheduling & Coordination: Assist with scheduling meetings and appointments, manage calendars, and coordinate travel arrangements., • Event Planning: Assist in the organisation of company events and conferences., • Facility Upkeep: Help organize and maintain common office areas., • Special Projects: Support office staff and management with clerical tasks and special projects as needed. Qualifications and Skills • Experience: Proven experience in an administrative or office support role is preferred., • Education: A high school diploma or equivalent is required., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with calendar management and other office software., • Organisational Skills: Strong organisational and time-management abilities with great attention to detail., • Communication: Excellent verbal and written communication skills, with a positive and professional demeanor., • Problem-Solving: The ability to work independently, multitask, and prioritise tasks effectively.
About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Key Responsibilities • Assist with the preparation, review, and management of legal documents, contracts, and agreements., • Assist and maintenance building compliance documents and renewals, • Maintain compliance registers and ensure timely submission of statutory and regulatory filings., • Conduct research on relevant legislation, regulations, and industry guidelines., • Support in the monitoring and implementation of compliance frameworks, policies, and procedures., • Assist in internal audits and compliance checks., • Maintain accurate and up-to-date records of licences, certifications, and company policies., • Liaise with external regulators, advisors, and legal counsel when required., • Help in investigating and reporting compliance breaches or incidents., • Support training initiatives on compliance, data protection, anti-money laundering (AML), and related areas., • Provide general administrative support to the legal and compliance team, including filing, diary management, and meeting coordination. Skills & Qualifications • Degree (or working towards) in Law, Business, Building Compliance, or related field preferred., • Previous experience in a legal, compliance, or regulatory environment desirable., • Strong knowledge of corporate governance, data protection, and regulatory frameworks is an advantage., • Excellent organisational and administrative skills with attention to detail., • Strong research and analytical ability., • Effective communication skills (written and verbal)., • Proficiency in Microsoft Office Suite and document management systems., • Ability to handle confidential information with integrity and discretion. Personal Attributes • Proactive, detail-oriented, and able to work independently., • Strong problem-solving and critical-thinking skills., • Ability to prioritise multiple tasks and meet deadlines., • Team player with a collaborative attitude. Salary & Benefits • Competitive salary
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.
Completing day to day duties Entering data Checking in vehicles Liasing with drivers Keeping expense log
Company Overview: Southern Land London Limited is a premier property management and accommodation services company located in the heart of London's Chinatown. We provide comprehensive services including property management, maintenance, cleaning, and promotional support for rental properties. Our mission is to deliver exceptional service and create comfortable, well-maintained living spaces for our clients. As part of our growth strategy, we are seeking a proactive and results-oriented Marketing and Commercial Manager to drive brand visibility and commercial success. Key Responsibilities: Develop and implement comprehensive marketing strategies across digital channels, print, events, and property listings to enhance brand awareness and attract high-quality clients. Manage commercial operations, including pricing strategies, revenue forecasting, and partnership development, ensuring sustainable business growth. Oversee campaign execution, collaborating with internal teams and external partners to deliver high-quality marketing initiatives on time and within budget. Monitor and analyze market trends, competitor activity, and campaign performance, providing data-driven insights and recommendations to optimize outcomes. Build and maintain strong relationships with clients, partners, and stakeholders, acting as a trusted advisor to support business development and brand expansion. Prepare detailed reports on marketing performance, commercial metrics, and ROI to guide strategic decision-making and management review. We Offer: A competitive annual salary of £48,000–£53,000, reflecting the responsibility and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the vibrant and culturally rich Chinatown district, offering exposure to a diverse community. The chance to join a dedicated team committed to excellence, innovation, and client satisfaction.
About Noor Relief Fund Noor Relief Fund is a small but growing international humanitarian charity NGO dedicated to supporting orphans, providing clean water, and delivering life-saving aid. Registered in the UK and based in London, our work spans the Middle East, South Asia, and East Africa, where our passion and dedication to creating positive change drive everything we do. From emergency relief to long-term development, our projects provide the essentials of life - food, water, healthcare, and education while bringing opportunity to vulnerable communities, tackling hunger, poverty, disease, and illiteracy. We are guided by compassion, integrity, and transparency and we are entering an exciting new phase of growth. This means strengthening our fundraising, expanding our reach, and investing in the people who will help us achieve even greater impact. Joining NRF means becoming part of a passionate, mission-driven team where your work will directly transform lives. Role Purpose As Marketing Manager, you will lead and manage all aspects of Noor Relief Fund’s marketing, communications, and digital presence. You will be responsible for developing and executing a cohesive strategy that drives donor, sponsor, and partner growth, maximises fundraising impact, and strengthens NRF’s visibility. This includes leading multi-channel campaigns (both online and offline), managing digital marketing and website performance, guiding content and creative output, and providing strategic direction for social media. You will use data-driven insights to optimise performance and ensure accountability, while also forging partnerships and exploring innovative approaches to expand NRF’s reach. This is a pivotal role for a dynamic, mission-driven leader who can combine strategy with creativity to deliver measurable growth and impact. Key Responsibilities 1. Department Leadership & Strategy • Lead and manage all aspects of NRF’s Marketing Department., • Develop and deliver NRF’s overall marketing strategy in alignment with organisational objectives., • Drive the growth and engagement of NRF’s supporter base — donors, sponsors, and partners — by expanding reach and building long-term relationships., • Set clear KPIs and provide regular reports on performance and ROI to leadership., • Ensure NRF’s brand is consistently represented across all channels and touchpoints. 2. Campaigns & Fundraising Communications • Design and execute multi-channel fundraising campaigns (email, WhatsApp, newsletters, PPC, website, offline channels)., • Ensure all communications are highly targeted, results-driven, and audience-appropriate., • Collaborate closely with the Fundraising team to strengthen acquisition, retention, and lifetime value across donors, sponsors, and partners., • Maximise supporter engagement and income generation through innovative, data-driven campaign strategies., • Evaluate campaign performance, sharing learnings and best practices across the organisation. 3. Digital Marketing, Paid Advertising & Website Performance • Manage and optimise NRF’s Google Ads account to maximise reach, conversions, and cost efficiency., • Lead paid media campaigns across PPC and social platforms, ensuring strong ROI., • Oversee SEO strategy to improve organic growth and online visibility., • Manage NRF’s website as a key fundraising and communications tool, ensuring it is supporter-friendly, up to date, and optimised for performance., • Implement regular website testing, ensuring strong user journeys and conversion rates. 4. Content, Media & Creative Oversight • Work with the Media Team to produce compelling, high-quality content (videos, designs, supporter updates, impact reports)., • Ensure all creative output reflects NRF’s values of transparency, compassion, and professionalism., • Manage website content management, ensuring accuracy, relevance, and strong user experience., • Maintain consistency in messaging and branding across all channels and platforms., • Develop content guidelines and storytelling frameworks to inspire and engage supporters. 5. Social Media Management (through the Social Media Officer) • Provide strategic direction for NRF’s social media to align with marketing and fundraising objectives., • Supervise the Social Media Officer to ensure content aligns with the overall marketing strategy., • Guide platform-specific campaigns tailored to engage diverse groups and audiences., • Oversee paid social campaigns and organic content, optimising performance through data insights., • Monitor emerging trends and platform developments to keep NRF’s social presence relevant and impactful. 6. Data, Analytics & Optimisation • Use analytics tools (Google Analytics, Ads Manager, CRM data, etc.) to monitor, review and evaluate performance across donors, sponsors, and partners., • Regularly test new tactics and optimise strategies to improve landing page conversions, online donations, and supporter list growth., • Produce clear reports and insights for leadership, showing measurable results and recommendations for future campaigns., • Develop dashboards and reporting processes to track progress against KPIs and demonstrate ROI., • Integrate supporter data to strengthen personalisation, improve donor journeys, and deepen engagement with sponsors and partners. 7. Partnerships & Innovation • Identify and pursue opportunities to build partnerships with sponsors, agencies, influencers, and community organisations., • Develop engagement and relationship strategies to strengthen and expand NRF’s reach with corporate, institutional, and external partners., • Explore and test new marketing channels, technologies, and strategies to reach wider audiences., • Strategise NRF to be represented externally to raise brand visibility, credibility, and influence., • Forge collaborations and stay ahead of sector trends that amplify impact, expand reach, and keep NRF’s marketing innovative and competitive. Core Skills & Experience • Minimum 5 years’ experience in marketing, including at least 2 years in a management or leadership role, ideally within a charity, non-profit, or mission-driven organisation, • Proven track record of leading marketing functions, ideally within a charity, nonprofit, or mission-driven organisation., • Strong expertise in digital marketing, including PPC, SEO, paid social, and multi-channel campaign management., • Demonstrated success in setting KPIs, analysing performance, and delivering measurable ROI., • Skilled in using data and analytics tools (Google Analytics, Ads Manager, CRM) to inform strategy, optimise campaigns, and improve donor and sponsor journeys., • Excellent copywriting, storytelling, and content development skills, with the ability to adapt messaging for diverse audiences., • Experience in developing partnerships with sponsors, agencies, or corporate supporters., • Confident in managing people, freelancers, and agencies to deliver high-quality creative and digital output., • Strong relationship-building skills with experience engaging donors, sponsors, or external partners., • Strong communication skills, both written and verbal., • Strong IT skills, including familiarity with project management tools, apps, and emerging AI platforms that enhance marketing delivery., • Ability to balance strategic oversight with hands-on delivery in a fast-paced environment. Additional Skills & Knowledge • Experience managing Google Ad Grants for Charities., • Knowledge of donor behaviour, supporter engagement, and fundraising marketing., • Familiarity with CRM and donor/sponsor management systems., • Creative skills (design, video editing, or UX) to support content development. Personal Characteristics • A genuine passion for Noor Relief Fund’s mission and values, with a strong desire to make a positive difference., • Proactive and self-motivated, bringing energy and initiative to your work while encouraging and supporting others., • Committed to high standards and delivering quality outcomes, with a focus on impact., • Positive and solutions-focused, able to adapt and remain resilient when faced with challenges., • Reliable and professional, with the ability to stay calm and flexible under pressure., • A collaborative team player who values openness, respect, and shared success. Why Join Us? • Be part of a passionate, purpose-driven organisation making a real difference., • Work closely with leadership and have a direct impact on our growth., • Opportunities for professional development and long-term career progression., • A supportive, mission-led culture where creativity and innovation are encouraged. If you are passionate about using marketing to drive meaningful impact, and possess the skills to deliver strategy and leadership while growing engagement and income, we encourage you to apply for this exciting opportunity. Application Process To apply, please submit your CV and a short cover letter outlining your relevant experience and why you are passionate about joining Noor Relief Fund. Due to the high volume of applications we anticipate, we may be unable to respond individually to every applicant. If you do not hear from us within four weeks of the closing date, please assume you have not been successful on this occasion. We encourage applications from candidates who may not meet every single requirement listed but who can demonstrate the skills, experience, and passion needed to succeed in this role.
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data. · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure all rentals and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process the rental agreements between both parties accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. Skills and responsibilities: · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:, 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements., 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO., 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed., 5. Meeting Coordination:, 6. - Organize, attend, and take minutes during executive meetings., 7. - Coordinate board meetings and prepare necessary materials., 8. - Ensure follow-up on action items from meetings., 9. Communication Liaison:, 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners., 11. - Handle confidential information with discretion and professionalism., 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence., 13. Project Management:, 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams., 15. - Track project timelines and progress, ensuring that deadlines are met., 16. Travel and Event Coordination:, 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics., 18. - Organize corporate events, conferences, and off-site activities for the CEO., 19. Office and Executive Operations:, 20. - Develop and implement administrative systems and procedures to enhance office efficiency., 21. - Prepare expense reports and manage budgets for the executive office., 22. - Handle personal tasks for the CEO as required. Qualifications: • Education: Bachelor's degree in Business management, Communications, or a related field preferred., • Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting., • Skills:, • - Strong organizational skills with the ability to manage multiple tasks and priorities., • - Excellent verbal and written communication skills., • - High level of attention to detail and accuracy., • - Ability to handle sensitive and confidential information with discretion., • - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools., • - Strong problem-solving skills and proactive attitude. Attributes: • Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment., • Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision., • Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? • Be a part of an innovative and growing business., • Work directly with visionary leaders in a dynamic environment., • Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Company Description TuTeck Technologies is a global technology company empowering enterprises with data-driven insights and digital innovation. Operating from London (UK), Kolkata (India), and Delaware (USA), our team of 150+ consultants leverages cutting-edge technology to help organizations transform their operations and unlock new opportunities. With over 500 years of combined experience, our leadership team guides clients in Technology, Consulting, Advisory, and Product Implementation. Recognized with awards like the NASSCOM SME Inspire Award and certified with SOC Type2, ISO 9001:2015, and ISO 27001:2022, we ensure the highest standards in quality management and information security. Our services include AI & ML Engineering, Data Management & Governance, Data & Business Intelligence, Digital Engineering, Cloud Adaptation, and Salesforce Consulting, all designed to streamline processes, enhance customer interactions, and drive business growth. Role Description This is a full-time hybrid role for a Business Development Manager based in the London Area, United Kingdom, with some work from home acceptable. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and developing strategies to drive business growth. Additional responsibilities include conducting market research, preparing proposals, managing contract negotiations, and collaborating with internal teams to ensure client satisfaction. Qualifications 6+yrs of experience in Business Development, Sales, and Client Relationship Management in IT Service Companies Strong market research and strategic planning skills Excellent communication, negotiation, and presentation skills Knowledge of Technology Consulting, AI & ML Engineering, and Digital Transformation Proficiency in CRM software and Microsoft Office Suite Ability to work both independently and as part of a team Bachelor’s degree in Business, Marketing, or related field; advanced degree is a plus Experience in the technology industry is highly desirable Track record of closing multi tower, mid-large deals (5-100 MM+) Based in London Travel will be required Industry IT Services and IT Consulting Employment Type Full-time Edit job description Job Types: Full-time, Permanent Benefits: On-site parking Work Location: Hybrid remote in Wembley HA9 7ND
Summary: INFORICH Europe Ltd., part of the rapidly growing “ChargeSPOT” power bank sharing platform, is seeking a proactive and results-driven Field Sales Assistant Manager to lead the expansion of our service network across Greater London and nearby areas. You will play a central role in securing new installation partners, developing usage promotion strategies, and collaborating with internal teams to deliver high service quality. This position offers an exciting blend of field sales, business development, and market launch responsibilities in a start-up environment. Key Responsibilities: Drive sales activities to expand the ChargeSPOT installation base, focusing on enterprise and high-traffic locations across London Manage and develop relationships with key clients, site partners, and local stakeholders Oversee and support maintenance of installed ChargeSPOT units to ensure quality and user satisfaction Lead field operations while collaborating closely with local and HQ teams (marketing, operations, support) Contribute to new projects and market-launch initiatives as the London team expands Qualifications: Required: Strong communication and negotiation skills Self-starter comfortable with both fieldwork and remote team collaboration Preferred: 2+ years of field sales, business development, or B2B sales experience (industry open) Practical experience managing key accounts or area markets Experience with offline/onsite product or service deployment Experience in the mobility, sharing economy, or tech service sectors High level of commercial adaptability UK driver’s license Working Conditions: Salary: 28kpa + commission Full-time permanent Hybrid structure (2 days/week remote; regular field/site work in London) 32 Days Annual Paid Leave Birthday leave Flexible working hours (core team meetings and occasional event attendance required) Laptop, mobile device, and essential business tools provided Inclusive, international, and startup-like work culture Why Join Us? Join a high-growth company bringing innovative power solutions to London and Europe Gain first-hand experience building a market presence from the ground up in a fast-paced environment Play a key role in launching and scaling a globally recognized technology platform in the UK Leadership and career development opportunities expected as the London team expands Equal Opportunity Employer: At INFORICH, we believe that diverse perspectives drive innovation. We are proud to be an equal opportunity employer and actively encourage applicants from underrepresented backgrounds. About INFORICH INFORICH is a fast-growing technology company, operating “ChargeSPOT,” a power bank sharing platform with over 74,000 stations across 9 countries and territories in Asia and beyond. As we continue to expand internationally, we are strengthening our local teams to support sustainable and scalable growth across new markets. By submitting your CV and personal information, you consent to INFORICH processing your data for recruitment purposes and sharing it with our affiliated entities worldwide, including in jurisdictions outside the UK and the EEA. Please note that some of these countries may not offer the same level of data protection as the UK. Where such international transfers occur, we implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to ensure your data is protected in line with applicable privacy laws. Your information will be stored securely and used solely for the purposes of assessing your suitability for current or future roles within our group. You have the right to withdraw your consent or request access, correction, or deletion of your data at any time by contacting us via email.
Business Development Executive – Automotive Tuning Company Location: [Willesden / Office Location] Salary: Base of £24k OTE £35k + Commission Type: Full-time 9:00am 6:00pm We are a fast-growing vehicle remapping and performance tuning company, looking for a motivated Business Development Executive to join our team. This role combines sales outreach with technical file processing, making it ideal for someone who is target-driven but also highly organised and detail-oriented. You’ll be responsible for generating new business through cold calling and building partnerships with garages and dealerships, while also processing tuning files and managing customer data throughout the day. 🔑 Key Responsibilities: Make outbound cold calls to garages, dealerships, and trade partners to generate new business Build and maintain strong client relationships to drive repeat sales Process tuning files accurately and efficiently using our dealer-level software Ensure correct data input, record-keeping, and file management across systems Achieve and exceed weekly/monthly sales and business development targets ✅ Requirements: Previous sales or business development experience (B2B preferred) Confident communicator with excellent negotiation and closing skills Strong IT skills with excellent attention to detail (essential for tuning file/data input) Comfortable with multitasking between sales and technical tasks Self-motivated, resilient, and target-driven Automotive knowledge/interest is advantageous but not required 💰 What We Offer: Competitive base salary + uncapped commission Full training on remapping software, file processing, and sales techniques Career growth opportunities in a rapidly expanding company Supportive team environment with performance-based rewards If you’re ready to combine business development with technical precision in a fast-paced automotive environment, we want to hear from you. 👉 Apply now by sending your CV. Interviewing immediately.
Work in office based role Asses risks in data Buisness admin Level 6 Apprenticeship
Marchants & Co Ltd is a well-established company with a proven track record in the successful completion of a wide variety of projects including data centre, commercial, residential and education sectors. Our success reflects our commitment to our employees and partners, and our dedication to safety, quality, innovation, sustainability, and customer satisfaction. Marchants & Co Ltd specialise in interior fit out (office interiors, Acoustic fabric ceilings and fabric wall linings) mainly for commercial projects - the company is seeking to recruit a Project Manager to lead a projects in Central London, England. Candidates must have solid experience in project management within a similar environment although their current role may be at senior engineer / construction manager level. Experience of large fit out projects including / ceilings / wall pannelling is essential, Typical Project Manager Job Duties: • Managing project budgets to ensure they do not exceed the budgeted amount, • Managing daily operations of construction projects from start to finish, including communicating with subcontractors and vendors about any issues that may arise, • Gather client input and make recommendations on design elements and materials to be used in the project, • Managing the hiring of contractors, subcontractors, architects, and engineers as needed to complete the project on time and within budget, • Ensuring that all building codes and ordinances are followed throughout the construction process, • Estimating costs and managing budgets for projects using computer software such as Excel or Access, • Coordinating with architects and engineers on project design issues and problems, • Managing all aspects of interior fit out construction projects from start to finish, including scheduling and budgeting for materials and labour costs, • Coordinating with clients to address any concerns or issues during project development phase Education & Experience Requirements • 8+ years’ experience in the construction industry with significant experience in a project engineering / construction management / project management role, • Experience of project management on fit out projects, • Bachelor’s degree in construction management, civil engineering, or a related field., • Strong track record in project completion, • Previous demonstrable experience of dealing with design, budget and scheduling issues and managing to a successful outcome Benefits: The role provides attractive career opportunities as well as competitive salary and benefits package. It is necessary that applicants already have authorisation to work in the UK and do not require a work permit. If you are interested in this position, send your CV.
Private Assistant to Senior Management (Female Executive) We are looking for a dedicated and detail-oriented Private Assistant to support a female member of our senior management team. The ideal candidate will be highly organized, proactive, and capable of handling a wide range of administrative, financial, and operational tasks with efficiency and discretion. Key Responsibilities (include but are not limited to): Assisting with day-to-day company operations and basic administrative tasks Preparing, organizing, and submitting spreadsheets and reports Drafting, formatting, and managing business documents Designing promotional materials and simple graphics (e.g., posters, flyers, social media visuals) Recording and verifying HR-related data, such as employee forms and attendance records Collecting, recording, and verifying receipts, invoices, and expense records Supporting financial data entry and assisting with basic finance reports Preparing meeting agendas, minutes, and follow-up actions Coordinating schedules, calendars, and appointments Handling internal communications and liaising with different departments as required Assisting with other ad-hoc tasks to ensure smooth business operations Requirements: Bachelor’s degree or above (Finance, Accounting, Business Administration, or related majors preferred) Previous experience as a Finance Assistant or in a similar role is highly desirable Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic graphic tools (e.g., Canva; Photoshop is a plus) Excellent written and verbal communication skills Strong attention to detail and accuracy in data handling Ability to work independently with a high sense of responsibility, discretion, and confidentiality Prior experience as an assistant or in administrative support is an advantage This role provides the opportunity to work closely with senior management, gain insights into both company operations and financial processes, and make a direct contribution to the company’s growth
Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.
About Greyhawk Capital Greyhawk Capital is a boutique real estate investment firm headquartered in Mayfair, London. We specialise in structuring property development projects for High Net Worth and Sophisticated investors, offering secured 10–12% annual returns plus capital growth. We are building a highly skilled investor relations team in the UK to support our fundraising efforts and deliver exceptional service to our investor base. Role Overview As a Business Development Associate, you will be responsible for reaching out to potential UK investors, introducing Greyhawk Capital, qualifying prospects, and booking meetings for senior partners. This role is suited to ambitious, confident communicators who are target-driven and eager to grow in financial services and investment management. Key Responsibilities Make outbound calls and emails to potential High Net Worth and Sophisticated investors. Introduce Greyhawk Capital’s investment products in a clear, professional manner. Qualify investors according to regulatory categories (HNW/Soph). Book Zoom or in-person meetings for senior partners. Accurately log calls, outcomes, and investor data into the CRM. Support investor follow-up and relationship-building. Requirements Previous experience in telesales, business development, or client acquisition. Excellent spoken and written English (clear, professional, and confident). Understanding of investments, finance, or real estate (preferred). Strong resilience, motivation, and drive to achieve targets. Based in London or surrounding areas, with flexibility to attend Mayfair office.
Job Description The Advertising Manager will lead Canting Fusion’s advertising and promotional activities to drive restaurant awareness, customer footfall and revenue growth. This role requires fluency in both English, Cantonese and Mandarin to effectively target and engage multicultural customers, especially within the local community, visiting business and tourist clientele. Key Duties and Responsibilities • Develop, plan and execute comprehensive advertising campaigns across online (social media, Google, WeChat, etc.), print and out-of-home channels to promote the restaurant and special events., • Liaise with media outlets, designers and vendors to coordinate delivery of promotional content in English, Cantonese and Mandarin., • Manage the advertising budget, ensuring maximum ROI and regular reporting on spend and results., • Monitor and analyse the effectiveness of campaigns (using analytics, feedback and sales KPIs), adjusting strategies to meet revenue and customer acquisition targets., • Conduct ongoing competitor and market research and observation to identify promotional opportunities within the hospitality sector and the Chinese community in London., • Oversee the creation, translation and localisation of advertising content to ensure cultural relevance and accuracy for Chinese-, Cantonese- and English-speaking customers., • Support the restaurant’s digital presence by managing website content, online listings and paid advertising campaigns., • Build relationships with local businesses, corporate offices, Chinese community groups and influencers to increase brand visibility., • Organise promotional events, partnerships, or collaborations to boost footfall. Essential Skills and Qualifications • Fluency in English, Cantonese and Mandarin (spoken and written), with strong copywriting ability in these languages., • Minimum 3 years’ experience in advertising, marketing or promotions, ideally within hospitality, food or retail., • Demonstrated ability to plan, execute, analyse and evaluate successful advertising campaigns across digital and traditional media., • Strong skills in data-driven marketing, campaign management, ROI analysis and digital advertising tools., • Excellent organisational, interpersonal and project management skills., • Creative flair with a commercial mindset., • Previous advertising experience in a bilingual or multicultural environment., • Experience with WeChat/Chinese social media, digital ad placements and London hospitality marketing., • Ability to work flexibly, sometimes outside standard hours to support campaign launches or events. This role is crucial for building Canting Fusion’s brand profile and driving measurable increases in revenue and market reach.
Job Title: Business Development Executive Location: 163 City Road, London, EC1V 1NR Job Type: Full-time, On-site Salary: £35,000–£42,000 per year + commission and bonuses About Us TANG TECHNOLOGY CONSULTANCY LTD is a professional consultancy firm specialising in tailored information and technology advisory services across multiple industries. Our mission is to support SMEs and corporate clients in improving their IT systems, enhancing cybersecurity, and adopting cloud-based solutions for greater efficiency and resilience. With a team of experienced consultants, we deliver services ranging from IT system assessments and network optimisation to data backup solutions and migration planning. As part of our expansion, we are seeking a proactive and results-driven Business Development Executive (BDE) to join our team. This role will be central to identifying new business opportunities, building strong client relationships, and driving the growth of our consultancy services in the UK and European markets. Key Responsibilities: Identify, research, and pursue new business opportunities within IT consultancy, cybersecurity, and digital transformation sectors. Develop and maintain strong relationships with SMEs and corporate clients, understanding their challenges and offering tailored solutions. Work closely with consultants to design customised service proposals and deliver persuasive client presentations. Represent the company at industry events, conferences, and networking forums, promoting our consultancy expertise. Manage the sales pipeline, from lead generation to contract negotiation and deal closure. Track and analyse sales performance, providing regular updates to senior management. Contribute to the company’s strategic business development plans by providing market insights and competitor analysis. Candidate Profile: Proven experience in business development, B2B sales, or client relationship management, ideally within consultancy or professional services. Strong communication and negotiation skills, with the ability to influence decision-makers at all levels. Ability to develop tailored proposals and close deals effectively. Self-motivated, goal-oriented, and able to work independently as well as collaboratively with consultants. Good understanding of IT services, cybersecurity, or digital transformation markets is an advantage. Proficiency in CRM tools and Microsoft Office.
System architect and developer Job Description: As a System Architect and Developer, you will play a critical role in designing, developing, and implementing robust, scalable, and secure systems that support our innovative AI-driven platform. You will lead a team of developers, collaborate with cross-functional teams, and contribute to strategic technology decisions that align with our business goals. Key Responsibilities: · Lead System Architecture Design: o Develop and implement system architectures that meet business requirements. o Ensure scalability, security, and performance of the platform. o Evaluate and recommend technologies and tools to enhance development efficiency. · Software Development: o Write clean, maintainable, and efficient code. o Oversee the development of new features and enhancements. o Conduct code reviews and ensure adherence to best practices. · Team Leadership: o Lead and mentor the development team in the London office. o Facilitate collaboration between developers, data scientists, and product managers. o Coordinate with the CTO to align the team's efforts with company objectives. · Project Management: o Define project scopes, timelines, and deliverables. o Monitor progress and adjust plans as necessary to meet deadlines. o Communicate project status and risks to stakeholders. · Quality Assurance: o Implement testing strategies to ensure software quality. o Address and resolve technical issues promptly. o Maintain documentation for system architecture and development processes. · Stay Current with Industry Trends: o Keep up-to-date with emerging technologies and industry best practices. o Integrate relevant advancements into the company's technology stack. Qualifications: · Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. · Experience: o Minimum of 7 years of professional experience in software development. o At least 3 years in a system architect or senior developer role. o Proven experience leading development teams. · Technical Skills: o Proficiency in programming languages such as Python, Java, or C++. o Strong understanding of AI and machine learning concepts. o Experience with cloud platforms like AWS, Azure, or Google Cloud. o Familiarity with microservices architecture and RESTful APIs. o Knowledge of database systems (SQL and NoSQL). o Experience with DevOps practices and CI/CD pipelines. · Soft Skills: o Excellent leadership and team management abilities. o Strong problem-solving and analytical skills. o Effective communication skills, both verbal and written. o Ability to work collaboratively in a fast-paced environment. What We Offer: · Competitive salary and benefits package. · Opportunity to work with a dynamic team at the forefront of AI innovation in finance. · Professional growth and career development opportunities. · A collaborative and inclusive work environment. · Flexible working arrangements.
About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.
Job Title: Senior NPD Executive Barry M Beauty Location: North West London (MUST BE LONDON BASED) or close links. Full-time, Hybrid (3 days in the office, 2 days working from home) About Us: Barry M Beauty is a leading player in the cosmetics industry, known for its innovation and commitment to creating high-quality colour cosmetics products. We are seeking a highly motivated and creative Senior NPD Executive to join our team. Reporting to the Head of NPD, this role is a unique opportunity to contribute to the development of cutting-edge colour cosmetics and actively engage with clients to bring their visions to life. Job Summary: As a Senior NPD Executive, you will have the opportunity to independently manage a client facing account, developing products, and working through critical paths to ensure all key deadlines are met, with a clear understanding of costings, as well as working with suppliers. Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, building and maintaining strong relationships. Conduct client meetings, understand their product requirements, and ensure their expectations are met throughout the product development process. NPD Process Management: Collaborate with the Head of NPD to set and execute the NPD strategy. Lead end-to-end product development projects, from concept to market launch, while adhering to timelines and budgets. Cross-functional Collaboration: Work closely with design, manufacturing, chemist, technical and other teams to develop innovative colour cosmetics product concepts and prototypes. Ensure seamless communication among departments to drive project success. Market Research and Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and gaps in the colour cosmetics market. Utilise data-driven insights to guide product development decisions. Budget and Cost Management: Assist in budget planning and management, optimising costs while maintaining product quality and performance. Product Documentation: Create and maintain detailed project documentation, including project plans, reports, and status updates. Quality Assurance: Collaborate with quality control teams to ensure all products meet rigorous quality and safety standards. Client Presentations: Prepare and deliver compelling product presentations to clients, showcasing product concepts, features, and benefits. Key Requirements: Degree in a relevant field, preferably in cosmetics or a related discipline. Proven experience in product development or a related role, with a minimum of 2 years of experience. Strong project management skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Client-facing experience with a track record of building and maintaining client relationships. Analytical mindset with the ability to leverage data for informed decision-making. Detail-oriented with a strong commitment to quality and innovation. Proficiency in project management tools and software. Benefits: Performance-based bonuses. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Employee discounts on our extensive range of colour cosmetics products. Barry M Cosmetics embraces diversity and is committed to fostering an inclusive work environment. We warmly welcome applications from suitably qualified candidates, irrespective of their gender, race, disability, age, sexual orientation, gender identity, religious beliefs, marital status, or pregnancy and maternity status.
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.