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Barton Peveril is a highly successful 6th Form College and we have an opportunity for a Senior Examinations Officer to join our Exams and MIS Team. This role is a full-time permanent role. You will oversee the exams team and manage the workload of the office including making candidate entries, planning and managing the operational elements of examination sessions, overseeing the work of invigilators and dealing with results and post-results services. You will work closely with the Examinations and Assessment Manager to ensure full compliance with JCQ regulations and act in their absence. You will be comfortable leading a team, working with data and be confident in using data rich software. You will have excellent knowledge of JCQ regulations, attention to detail, organisational skills and the ability to meet deadlines. You will be able to communicate with all levels of staff, students, parents and be able to give outstanding customer service. You must be a team player who is approachable and flexible within your work. The College offers a competitive benefits package including membership of the local government pension scheme, free use of an on-site Gym, access to free parking on the College site as well as excellent staff wellbeing opportunities.

Pastoral Mentor / Student Support Worker Provide pastoral care, mentoring and safeguarding support within a secondary education setting. This full-time, term-time role supports student progress, behaviour management and personal development across Key Stages 3 and 4. If you’ve also worked in the following roles, we’d also like to hear from you: Learning Support Assistant, SEN Teaching Assistant, Teaching Assistant, Youth Worker, Inclusion Support Worker, Behaviour Mentor, Safeguarding Support Officer, Pastoral Support Worker, Learning Mentor, Classroom Support Worker, Classroom Assistant, Pastoral Support Worker, Behaviour Support Worker SALARY: £24,796 per annum FTE / Actual Annual Salary £20,116 per annum + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday 8.30am - 4.00pm, Term Time only (39 weeks) JOB OVERVIEW As part of an exciting phase of growth, the organisation is seeking a committed and compassionate Pastoral Mentor / Student Support Worker to join its secondary education team. With a strong focus on safeguarding, student wellbeing and inclusion, this is a rewarding opportunity within a supportive academy environment. The Pastoral Mentor / Student Support Worker will work closely with Year Heads and the wider pastoral care team to provide mentoring, early intervention and behaviour management support. You will play a key role in promoting positive student progress and personal development. As a Pastoral Mentor / Student Support Worker you will build trusted relationships, support emotional wellbeing and contribute to a safe, inclusive school community where every learner can thrive. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Pastoral Mentor / Student Support Worker include: • Student Support: Provide individualised support and guidance on academic, social, emotional and behavioural issues, • Attendance Monitoring: Monitor student attendance, punctuality and overall wellbeing, • Behaviour Management: Manage student behaviour within the year group in line with school policies, • Mentoring: Deliver one-to-one mentoring to build confidence, resilience and self-esteem, • Early Intervention: Identify emerging concerns and implement appropriate support strategies, • Parental Liaison: Maintain regular communication with parents and carers regarding student progress and wellbeing, • Agency Collaboration: Liaise with teachers, support staff and external agencies to ensure a holistic and coordinated approach, • Year Group Support: Work collaboratively with the Year Head to ensure the smooth running of the year group and deputise in their absence, • Curriculum Contribution: Contribute to the development and implementation of year group curriculum plans, • Policy Development: Support the development and implementation of year group policies and procedures, • Data Analysis: Analyse student data to identify trends and areas for improvement, • Meetings and Reporting: Attend pastoral meetings and contribute to reports and documentation relating to student progress and wellbeing, • General Duties: Undertake any other reasonable duties within the scope of the post CANDIDATE REQUIREMENTS • A genuine interest in the welfare and development of young people, • Possess excellent communication, interpersonal and listening skills, • Patient, empathetic and reliable individual with a positive and caring approach, • Strong advocate for safeguarding and promoting the well-being of children, • Team player with a collaborative approach and a commitment to confidentiality, • Have experience working with young people in a pastoral care setting (desirable but not essential) BENEFITS • Exceptional team environment where all staff are valued, • Excellent Continuing Professional Development with high quality CPD programs, • Many opportunities for career progression, • Extensive department resources and facilities, • One day per academic year — a fully paid day off to support personal events, • Two-week October half term: Providing staff and students with an extended break during the autumn term, • Enrolment in one of the UK’s largest public sector pension schemes, • A tax efficient Cycle-to-Work scheme through salary sacrifice, • Staff membership rates to a modern Leisure Centre The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school will ensure that all their recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service / DBS checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14448 Full-Time, Permanent Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Careers Adviser / Employability Coordinator An exciting opportunity for a Careers Adviser / Employability Coordinator to lead careers education, employer engagement and student progression activities within a thriving secondary education environment. The role focuses on careers programmes, stakeholder partnerships, events management and student destination tracking. If you’ve also worked in the following roles, we’d also like to hear from you: Employability Adviser, Work Experience Coordinator, Careers & Employability Officer, Student Progression Coordinator, Careers Advisor, Employability Adviser, Employability Co-ordinator, Education Partnerships Coordinator, Careers Co-ordinator, Careers & Employability Advisor, Careers Lead, Careers Officer, Work Experience Coordinator SALARY: £27,779 per annum FTE / Actual Annual Salary £23,291 + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8.00am to 4.00pm and Friday 8.00am to 3.30pm, term time only (38 weeks) JOB OVERVIEW We have a fantastic new job opportunity for a Careers Adviser / Employability Coordinator to lead and deliver a progressive careers-related learning programme within a growing secondary school environment. Working closely with senior leadership, the Careers Adviser / Employability Coordinator will develop careers education initiatives, coordinate employer engagement activities, and oversee impactful careers events including careers fairs and practice interviews. As a Careers Adviser / Employability Coordinator you will manage destination data, support student progression, build partnerships with employers and community organisations, and ensure compliance with Gatsby Benchmarks and careers guidance standards. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Careers Adviser / Employability Coordinator include: • Programme Leadership: Design, implement and evaluate the school’s Careers Related Learning programme aligned with national careers standards and Gatsby Benchmarks, • Stakeholder Engagement: Build and manage relationships with employers, community partners and volunteers to support careers education initiatives, • Careers Event Management: Plan and deliver major careers events including careers fairs, practice interviews and employer engagement activities, • Independent Advice Coordination: Organise schedules for external careers advisers ensuring students receive impartial guidance and progression support, • Data Analysis & Reporting: Monitor student destination data and engagement metrics to inform strategic improvements and reporting, • Operational Administration: Oversee careers administration processes ensuring accurate records, efficient systems and professional standards, • Work Experience Programme Management: Coordinate workplace learning placements, ensuring health and safety compliance and appropriate opportunities for students, • Employer Partnerships: Proactively identify and secure local business partners to support placements, talks and careers enrichment activities, • Communication Strategy: Promote careers opportunities and information through digital platforms, communications and school channels, • Strategic Contribution: Support the development of careers strategy and ensure compliance with education policies and statutory guidance CANDIDATE REQUIREMENTS • Previous experience coordinating careers education, employability programmes, student progression or similar initiatives, • Experience organising events, managing stakeholders or coordinating external partnerships, • Strong organisational skills with the ability to manage multiple projects and deadlines, • Experience analysing data, producing reports and monitoring programme outcomes, • Excellent communication and relationship-building skills with employers, students and staff, • Strong administrative skills including database management, record keeping and digital systems, • Ability to work collaboratively with teaching staff, leadership teams and external organisations, • Commitment to equality, inclusion and widening participation for all students BENEFITS • Exceptional team environment where all staff are valued, • Excellent Continuing Professional Development with high quality CPD programs, • Many opportunities for career progression, • One day per academic year — a fully paid day off to support personal events, • Two-week October half term: Providing staff and students with an extended break during the autumn term, • Extensive department resources and facilities, • A tax efficient Cycle-to-Work scheme through salary sacrifice, • Staff membership rates to the onsite Leisure Centre, • Enrolment in one of the UK’s largest public sector pension schemes The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. They will ensure that all recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14510 Full-Time, Term Time, Permanent Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery of unpaid Council Tax, including setting up payment arrangements and preparing cases for enforcement action * Use Academy Revenues systems to update accounts, record actions, and maintain audit trails * Ensure compliance with Council Tax legislation, data protection requirements, and council policies * Work collaboratively with colleagues across Revenues, Benefits, Customer Services, and Finance What We&rsquo...

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 We are looking for an enthusiastic, motivated, and dedicated individual with a demonstrable commitment to top quality regulatory services, with relevant qualifications and/or experience. The Council will offer appropriate support to the successful candidate in their professional development. Your new role The fulfilment of the purpose of the service is the primary focus as should be the aim at all times: • Provide help and advice to make homes liveable, safe and healthy. You will supervise and support a team of officers responsible for the enforcement and administration of the additional HMO licensing scheme within the Private Sector Housing service for Portsmouth City Council. You will also support the Housing Regulations Licensing Manager to ensure the service complies with relevant legislation, regulations and policies, and is a high quality effective regulatory service. As a team leader the role will focus on supporting the team in the delivery of the council's enforcement and regulatory services with respect to licensing of Houses in Multiple Occupation. The role will also focus upon legislative compliance supporting the Head of Service and Housing Regulation Manager. Please see the full job profile attached at the bottom of this page for all details of the role and what it will involve! Who is the person? • It is essential that the post holder is (a) educated up to (or working towards) at least level 5 in a relevant Housing, construction or environmental health qualification or (b) ideally will have demonstrable experience in working within an enforcement team in a regulatory field., • It is desirable that the post holder will hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction and has experience of, and training in, the supervision of professional officers., • It is desirable that the post holder holds (or is working towards holding) member level CIEH membership, chartered member of the CIH or membership of another relevant body. This will include evidence of extensive continual professional development (CPD)., • For new starters without a relevant qualification. Applicants will be considered for a development role starting at band 9 and moving to band 10 when level 5 level is achieved., • The post holder can balance a busy and varied workload with strong time management., • The post holder will have a demonstrable knowledge of inspecting residential property and support direct reports in doing so is essential., • The post holder will have demonstrable knowledge and experience of the Housing Health and Safety Rating system (HHSRS) and supporting direct reports in its application., • The post holder will have knowledge of relevant legislation such as the Housing Acts, Public Health Acts, and Police and Criminal Evidence Act (PACE) to support and advise direct reports on such matters., • The post holder will have knowledge and experience of enforcement action, including keeping accurate and detailed records, having a pragmatic approach to evidence gathering, assessing and making decisions on the best course of action and supporting direct reports in this task., • 10.Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance., • 11.Ideally have Experience of supervising staff, including monitoring and improving performance using data, • Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example., • The post holder will be able to identify and provide advice to a range of stakeholders and direct reports on necessary property repairs and produce schedules of works with clear instructions on what works should be carried out., • The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances., • Excellent communication skills. Ability to communicate clearly and concisely with different audiences at different levels, both verbally and in writing. The post holder will be competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases. Also how to understand data that is presented and how it reflects the performance of the system as well as that of individual officer performance. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act . We are committed to our values of respect, integrity, collaboration , inclusivity and being people-focussed . These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Leasehold Officer Location - Eastleigh Hourly rate - £18.70 - £25.50 per hour 37 Hours per week - (Monday - Friday) Duration - On-going contract Sellick Partnership Ltd are assisting a well-established housing organisation with the recruitment of a Leasehold Officer to manage a wide portfolio taking full responsibility for leasehold management. Job responsibilities for the Leasehold Officer: Your main purpose as a Leasehold Officer will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants Knowledge, skills and experience required You'll be able to demonstrate knowledge and experience in both leasehold and shared ownership products, together with an understanding of the legislation affecting these customers (in particular the Commonhold and Leasehold Reform Act 2002, Landlord and Tenant Act and Building Safety Act 2022). You'll have demonstrable knowledge and experience of applying Leasehold law relating to assignments, consents, enfranchisement, lease extensions, breach of covenants and service charges. You'll need to be able to deal with difficult, sensitive and challenging behaviour and situations in a calm and professional manner, whilst using your initiative to problem solve. If you feel well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. TPBN1_UKTJ

Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with service standards and complaints procedures Provide advice and guidance to teams on complaints handling and resolution Draft detailed investigation reports and correspondence for review and approval Analyse complaint trends and produce reports to support service improvement Support delivery of complaints training and guidance to staff Liaise with senior managers, stakeholders and external partners during investigations Maintain accurate records using case management systems and ensure compliance with data protection requirements About You Experience handling, investigating or responding to customer complaints Strong communication, investigation and report writing skills Ability to remain objective and professional in challenging situations Experience working in a customer service or case management environment Knowledge of complaints procedures and regulatory guidance is desirable...

We are working with a growing law firm to hire a Risk and Compliance Solicitor in Southampton. In this role, you will work closely with the Head of Risk and Compliance and the firm’s regulatory officers to ensure total adherence to legal, professional, and financial rules. The firm is looking for a qualified Solicitor or Legal Executive with significant experience in a dedicated compliance role or a strong background in post-qualification litigation. The responsibilities will include: • Providing expert advice on regulatory, risk, and compliance issues across all departments of the firm., • Acting as the Data Protection Officer, managing UK GDPR compliance, data breaches, and subject access requests., • Recording and investigating complaints or breaches, and making necessary reports to the SRA or ICO., • Designing, drafting, and implementing new compliance policies and procedures to meet changing legislation., • Managing the internal file review process and reporting on findings to drive continual improvement., • Supporting the annual professional indemnity insurance renewal and managing active claims and notifications., • Assisting the MLRO with Money Laundering Regulations and the submission of Suspicious Activity Reports., • Maintaining central compliance registers and overseeing the annual bulk practising certificate renewal. If you are looking for a senior-level compliance challenge with significant variety and responsibility, we would love to hear from you. Please apply today to begin the conversation. Ref: 1480

Barton Peveril is a highly successful 6 th Form College and we have an opportunity for a Senior Examinations Officer to join our Exams and MIS Team. This role is a full-time permanent role. You will oversee the exams team and manage the workload of the office including making candidate entries, planning and managing the operational elements of examination sessions, overseeing the work of invigilators and dealing with results and post-results services. You will work closely with the Examinations and Assessment Manager to ensure full compliance with JCQ regulations and act in their absence. You will be comfortable leading a team, working with data and be confident in using data rich software. You will have excellent knowledge of JCQ regulations, attention to detail, organisational skills and the ability to meet deadlines. You will be able to communicate with all levels of staff, students, parents and be able to give outstanding customer service. You must be a team player who is approachable and flexible within your work. The College offers a competitive benefits package including membership of the local government pension scheme, free use of an on-site Gym, access to free parking on the College site as well as excellent staff wellbeing opportunities. TPBN1_UKTJ

Careers Adviser / Employability Coordinator An exciting opportunity for a Careers Adviser / Employability Coordinator to lead careers education, employer engagement and student progression activities within a thriving secondary education environment. The role focuses on careers programmes, stakeholder partnerships, events management and student destination tracking. If you’ve also worked in the following roles, we’d also like to hear from you: Employability Adviser, Work Experience Coordinator, Careers & Employability Officer, Student Progression Coordinator, Careers Advisor, Employability Adviser, Employability Co-ordinator, Education Partnerships Coordinator, Careers Co-ordinator, Careers & Employability Advisor, Careers Lead, Careers Officer, Work Experience Coordinator SALARY: £27,779 per annum FTE / Actual Annual Salary £23,291 + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8.00am to 4.00pm and Friday 8.00am to 3.30pm, term time only (38 weeks) JOB OVERVIEW We have a fantastic new job opportunity for a Careers Adviser / Employability Coordinator to lead and deliver a progressive careers-related learning programme within a growing secondary school environment. Working closely with senior leadership, the Careers Adviser / Employability Coordinator will develop careers education initiatives, coordinate employer engagement activities, and oversee impactful careers events including careers fairs and practice interviews. As a Careers Adviser / Employability Coordinator you will manage destination data, support student progression, build partnerships with employers and community organisations, and ensure compliance with Gatsby Benchmarks and careers guidance standards. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Careers Adviser / Employability Coordinator include: • Programme Leadership: Design, implement and evaluate the school’s Careers Related Learning programme aligned with national careers standards and Gatsby Benchmarks, • Stakeholder Engagement: Build and manage relationships with employers, community partners and volunteers to support careers education initiatives, • Careers Event Management: Plan and deliver major careers events including careers fairs, practice interviews and employer engagement activities, • Independent Advice Coordination: Organise schedules for external careers advisers ensuring students receive impartial guidance and progression support, • Data Analysis & Reporting: Monitor student destination data and engagement metrics to inform strategic improvements and reporting, • Operational Administration: Oversee careers administration processes ensuring accurate records, efficient systems and professional standards, • Work Experience Programme Management: Coordinate workplace learning placements, ensuring health and safety compliance and appropriate opportunities for students, • Employer Partnerships: Proactively identify and secure local business partners to support placements, talks and careers enrichment activities, • Communication Strategy: Promote careers opportunities and information through digital platforms, communications and school channels, • Strategic Contribution: Support the development of careers strategy and ensure compliance with education policies and statutory guidance CANDIDATE REQUIREMENTS • Previous experience coordinating careers education, employability programmes, student progression or similar initiatives, • Experience organising events, managing stakeholders or coordinating external partnerships, • Strong organisational skills with the ability to manage multiple projects and deadlines, • Experience analysing data, producing reports and monitoring programme outcomes, • Excellent communication and relationship-building skills with employers, students and staff, • Strong administrative skills including database management, record keeping and digital systems, • Ability to work collaboratively with teaching staff, leadership teams and external organisations, • Commitment to equality, inclusion and widening participation for all students BENEFITS • Exceptional team environment where all staff are valued • Excellent Continuing Professional Development with high quality CPD programs • Many opportunities for career progression • One day per academic year — a fully paid day off to support personal events • Two-week October half term: Providing staff and students with an extended break during the autumn term • Extensive department resources and facilities • A tax efficient Cycle-to-Work scheme through salary sacrifice • Staff membership rates to the onsite Leisure Centre • Enrolment in one of the UK’s largest public sector pension schemes The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. They will ensure that all recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14510 Full-Time, Term Time, Permanent Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role ·Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. ·Take ownership of a defined housing patch, understanding resident needs and local priorities. ·Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. ·Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. ·Serve legal notices (including NOSPs) and manage Introductory Tenancies. ·Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. ·Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. ·Lead on patch plans, chair patch meetings and participate in resident engagement activity. ·Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. ·Support tenants with welfare benefit advice and Homebid bidding where necessary. ·Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. ·Manage mutual exchanges and provide advice to tenants on their housing options. ·Respond to MP and Councillor enquiries in line with procedures. ·Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. ·Carry out evictions where necessary. ·Maintain accurate case records across housing management systems. ·Provide phone and office cover where required and support colleagues across other patches if needed. ·Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements ·Experience delivering tenancy and estate management services within a local authority or housing association. ·Experience managing anti-social behaviour cases, including legal action where required. ·Knowledge of tenancy law and housing management practice. ·Understanding of safeguarding responsibilities in a housing context. ·Experience carrying out estate inspections and property visits. ·Ability to manage a varied caseload and prioritise effectively. ·Strong written and verbal communication skills, including report writing. ·Experience working collaboratively with internal teams and external agencies. ·Good IT literacy and experience using housing management systems. ·Ability to travel across the patch (Car User designation applies). ·Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholdersDesirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

Pastoral Mentor / Student Support Worker Provide pastoral care, mentoring and safeguarding support within a secondary education setting. This full-time, term-time role supports student progress, behaviour management and personal development across Key Stages 3 and 4. If you’ve also worked in the following roles, we’d also like to hear from you: Learning Support Assistant, SEN Teaching Assistant, Teaching Assistant, Youth Worker, Inclusion Support Worker, Behaviour Mentor, Safeguarding Support Officer, Pastoral Support Worker, Learning Mentor, Classroom Support Worker, Classroom Assistant, Pastoral Support Worker, Behaviour Support Worker SALARY: £24,796 per annum FTE / Actual Annual Salary £20,116 per annum + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday 8.30am - 4.00pm, Term Time only (39 weeks) JOB OVERVIEW As part of an exciting phase of growth, the organisation is seeking a committed and compassionate Pastoral Mentor / Student Support Worker to join its secondary education team. With a strong focus on safeguarding, student wellbeing and inclusion, this is a rewarding opportunity within a supportive academy environment. The Pastoral Mentor / Student Support Worker will work closely with Year Heads and the wider pastoral care team to provide mentoring, early intervention and behaviour management support. You will play a key role in promoting positive student progress and personal development. As a Pastoral Mentor / Student Support Worker you will build trusted relationships, support emotional wellbeing and contribute to a safe, inclusive school community where every learner can thrive. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Pastoral Mentor / Student Support Worker include: • Student Support: Provide individualised support and guidance on academic, social, emotional and behavioural issues, • Attendance Monitoring: Monitor student attendance, punctuality and overall wellbeing, • Behaviour Management: Manage student behaviour within the year group in line with school policies, • Mentoring: Deliver one-to-one mentoring to build confidence, resilience and self-esteem, • Early Intervention: Identify emerging concerns and implement appropriate support strategies, • Parental Liaison: Maintain regular communication with parents and carers regarding student progress and wellbeing, • Agency Collaboration: Liaise with teachers, support staff and external agencies to ensure a holistic and coordinated approach, • Year Group Support: Work collaboratively with the Year Head to ensure the smooth running of the year group and deputise in their absence, • Curriculum Contribution: Contribute to the development and implementation of year group curriculum plans, • Policy Development: Support the development and implementation of year group policies and procedures, • Data Analysis: Analyse student data to identify trends and areas for improvement, • Meetings and Reporting: Attend pastoral meetings and contribute to reports and documentation relating to student progress and wellbeing, • General Duties: Undertake any other reasonable duties within the scope of the post CANDIDATE REQUIREMENTS • A genuine interest in the welfare and development of young people, • Possess excellent communication, interpersonal and listening skills, • Patient, empathetic and reliable individual with a positive and caring approach, • Strong advocate for safeguarding and promoting the well-being of children, • Team player with a collaborative approach and a commitment to confidentiality, • Have experience working with young people in a pastoral care setting (desirable but not essential) BENEFITS • Exceptional team environment where all staff are valued • Excellent Continuing Professional Development with high quality CPD programs • Many opportunities for career progression • Extensive department resources and facilities • One day per academic year — a fully paid day off to support personal events • Two-week October half term: Providing staff and students with an extended break during the autumn term • Enrolment in one of the UK’s largest public sector pension schemes • A tax efficient Cycle-to-Work scheme through salary sacrifice • Staff membership rates to a modern Leisure Centre The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school will ensure that all their recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service / DBS checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14448 Full-Time, Permanent Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Pastoral Mentor / Student Support Worker Provide pastoral care, mentoring and safeguarding support within a secondary education setting. This full-time, term-time role supports student progress, behaviour management and personal development across Key Stages 3 and 4. If youve also worked in the following roles, wed also like to hear from you: Learning Support Assistant, SEN Teaching Assistant, Teaching Assistant, Youth Worker, Inclusion Support Worker, Behaviour Mentor, Safeguarding Support Officer, Pastoral Support Worker, Learning Mentor, Classroom Support Worker, Classroom Assistant, Pastoral Support Worker, Behaviour Support Worker SALARY: £24,796 per annum FTE / Actual Annual Salary £20,116 per annum + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday 8.30am - 4.00pm, Term Time only (39 weeks) JOB OVERVIEW As part of an exciting phase of growth, the organisation is seeking a committed and compassionate Pastoral Mentor / Student Support Worker to join its secondary education team. With a strong focus on safeguarding, student wellbeing and inclusion, this is a rewarding opportunity within a supportive academy environment. The Pastoral Mentor / Student Support Worker will work closely with Year Heads and the wider pastoral care team to provide mentoring, early intervention and behaviour management support. You will play a key role in promoting positive student progress and personal development. As a Pastoral Mentor / Student Support Worker you will build trusted relationships, support emotional wellbeing and contribute to a safe, inclusive school community where every learner can thrive. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Pastoral Mentor / Student Support Worker include: Student Support: Provide individualised support and guidance on academic, social, emotional and behavioural issues Attendance Monitoring: Monitor student attendance, punctuality and overall wellbeing Behaviour Management: Manage student behaviour within the year group in line with school policies Mentoring: Deliver one-to-one mentoring to build confidence, resilience and self-esteem Early Intervention: Identify emerging concerns and implement appropriate support strategies Parental Liaison: Maintain regular communication with parents and carers regarding student progress and wellbeing Agency Collaboration: Liaise with teachers, support staff and external agencies to ensure a holistic and coordinated approach Year Group Support: Work collaboratively with the Year Head to ensure the smooth running of the year group and deputise in their absence Curriculum Contribution: Contribute to the development and implementation of year group curriculum plans Policy Development: Support the development and implementation of year group policies and procedures Data Analysis: Analyse student data to identify trends and areas for improvement Meetings and Reporting: Attend pastoral meetings and contribute to reports and documentation relating to student progress and wellbeing General Duties: Undertake any other reasonable duties within the scope of the post CANDIDATE REQUIREMENTS A genuine interest in the welfare and development of young people Possess excellent communication, interpersonal and listening skills Patient, empathetic and reliable individual with a positive and caring approach Strong advocate for safeguarding and promoting the well-being of children Team player with a collaborative approach and a commitment to confidentiality Have experience working with young people in a pastoral care setting (desirable but not essential) BENEFITS Exceptional team environment where all staff are valued Excellent Continuing Professional Development with high quality CPD programs Many opportunities for career progression Extensive department resources and facilities One day per academic year a fully paid day off to support personal events Two-week October half term: Providing staff and students with an extended break during the autumn term Enrolment in one of the UKs largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice Staff membership rates to a modern Leisure Centre The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school will ensure that all their recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service / DBS checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14448 Full-Time, Permanent Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ

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