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About the Opportunity We're partnering with a forward-thinking organisation that's passionate about using data and technology to improve how vital services are delivered. They're looking for a System Development & Training Officer to join their Quality & Performance team someone who can turn complex information systems into user-friendly tools that empower operational teams. If you've worked with Liquidlogic and love shaping how systems drive better decisions and outcomes, this is a brilliant opportunity to lead meaningful digital improvement projects from end to end. What You'll Be Doing • Ensuring business systems are fit for purpose, efficient, and aligned with service needs., • Leading on the design, testing, and implementation of new recording and reporting tools., • Delivering engaging user training and ongoing support to ensure confident system use., • Applying best practice, national guidance, and innovation to keep systems current and effective., • Managing smaller projects and contributing to larger programmes - delivering on time, on budget, and to a high standard., • Collaborating with managers and users to identify where technology can enhance front-line delivery and improve data accuracy. What You'll Bring Essential: • Practical experience using and developing the Liquidlogic system., • Strong technical understanding of business information and intelligence systems., • Skilled in system configuration, report writing, and user training., • A proactive, solutions-focused approach with a passion for improving service delivery through technology., • Excellent communication skills and the ability to work effectively across technical and operational teams., • Flexibility to travel occasionally for on-site training or system rollouts. Why Apply? This is a role where your technical expertise directly influences real outcomes. You'll join a collaborative, forward-thinking team that values innovation, integrity, and impact the perfect place for someone who wants to make systems smarter and services stronger. Desired Skills and Experience Practical experience using and developing the Liquidlogic system. Strong technical understanding of business information and intelligence systems. Skilled in system configuration, report writing, and user training. A proactive, solutions-focused approach with a passion for improving service delivery through technology. Excellent communication skills and the ability to work effectively across technical and operational teams. Flexibility to travel occasionally for on-site training or system rollouts.

Voice Recording Specialists Needed! Job Description: We are looking for resources to participate in a voice recording project. This task involves recording short phrases with names in different environments using our iOS app. It is a flexible, remote opportunity that you can complete whenever you're able. What You'll Do: • Record phrases with names (e.g., "Hi, John" or "Can you help me, Sarah?")., • Each phrase will be recorded three times per distance per environment., • Complete recordings in three different environments: (quiet, moderate, and noisy), • Maintain two specific distances from the recording device: (0-5 feet and 8-15 feet) Estimated Time to Complete the Task: • 2.5 to 3 hours Key Requirements: • iOS device (iPhone), • Reliable internet connection., • Follow the structured recording process., • Use a natural, native accent based on your market., • Ensure all recordings are completed in real noisy locations (no artificial background noise). Compensation To apply:

About Bedford Bedford Consulting is one of Anaplan’s largest and most established Gold Partners, recognised as Anaplan’s EMEA Partner of the Year for 2025 - our tenth consecutive win. We help businesses make smarter, faster decisions by connecting their planning processes through Anaplan’s cloud-based platform. With certified expertise across all functional and industry specialisations, we’re committed to delivering excellence for our clients and continuous growth for our people in a collaborative, values-driven environment. Role Opportunity An exciting opportunity for a Project Manager is now open within the Project Management Office. The role will work closely with the Bedford Professional Services teams, across all regions, to manage projects within Bedford’s Services and Product portfolio to deliver value to both Bedford’s customers and its business. Reporting into the Head of PMO, project management responsibilities include the management and transition of projects via the ‘Anaplan Way’ Agile based methodology with the required governance and control in line with Bedford’s project delivery framework. The Project Manager, ideally with EPM or Application Development experience, will be managing several (sometimes large and complex) projects simultaneously to their respective plans. This role will also play a crucial part in delivering the right outcomes to the satisfaction of Bedford’s customers. It is important therefore, the candidate has significant experience of communicating effectively to all levels of a business and different external stakeholders, as well as being used to working in a dynamic & fast paced environment. Reports to: Head of PMO Location: Hybrid – mixture of remote working and travelling to customer site or London Head Office approx. x2 days per week Key Responsibilities • Govern the definition of project scope and objectives, involving all relevant stakeholders, to drive the project through its ‘Foundations’ phase., • Develop a project plan to manage each project from, adhering to Bedford’s governance criteria and commercial parameters., • Lead internal resources/teams as well as all partners (third parties/vendors) and Customers for the seamless execution of projects, ensuring all projects are delivered on-time, within scope and to budget., • Manage changes to the project scope through the appropriate project or commercial control methods. Feeding through lessons learned through to Bedford management for corrective action as part of the Continuous Improvement process., • To manage project risks and issues appropriately, providing the correct risk management response and action from review with relevant internal business and/or Customer/partner function or stakeholders., • Measure and report project performance (RAG) using suitable services and techniques (such as the traditional RAID log and planning tools) regularly communicating to management and escalating as required in an appropriate method, with possible solution options to any challenges faced., • Providing full financial control end to end during the project. Budget tracking/forecasting and time-recording to keep to project tolerances., • To manage the transition of projects in an assured and auditable manner. Formally transitioning the products and/or solution into the Bedford Care team and Manage Services for business-as-usual support, both from a Bedford and Customer perspective before ‘Go-Live’ and closing the project correctly., • Lead and encourage all professional services team members throughout project delivery. Formulating collaboratively agreed plans and keeping the project team always updated with progress and any risk or issue management., • Work effectively with all key stakeholders to manage business expectations, both internal and Customer based. Providing confidence (backed up by evidence based objective project reporting) and building relationships to ensure Bedford project delivery will deliver to the outcomes expected., • To undertake continuous learning (periodically researching new tools and methods, or new business concepts or frameworks) and consider how to optimise productivity, reduce waste and generate more customer value. Key Pre-requisites • Proven technical project management experience of 5 years plus within an IT Professional Services and/or Manage Service environment., • Experience working within an IT Consultancy as well as an advanced knowledge of Software Development Lifecycle projects, • Knowledge of Anaplan, products/services and delivery projects, would be advantageous., • Excellent Customer-facing and internal communication skills, both written and verbal., • Solid organisational skills, including attention to detail and multitasking, as well as an ability to prioritise demanding workloads to maintain productivity., • Strong Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel) skill is essential. Working knowledge of Software Development tools such as Jira would also be advantageous., • Certification within Agile PM, Project Management Professional (PMP), PRINCE2 or similar is required., • Professional qualification in degree, equivalent discipline or alternatively to hold significant industry experience., • Able to manage several large and/or complex project deliveries in parallel at any one time., • Excellent presentation skills with proven ability to speak comfortably in front of groups and to executive audiences., • Able to chair meetings and facilitate workshops with differing audiences, assimilating information and leading discussion to achieve clear objectives., • Ability to thoroughly understand related industry technology, to formulate and articulate effective solutions with attention to commercial parameters., • Experience of working with CRM, ERP and ITSM platforms – to underpin the full Sales into Service project lifecycle - and has working knowledge of ITIL., • Good at team building, enthusiastic, self-motivated and able to motivate others as well as resolve conflicts to achieve common goals and objectives., • Personable and able to build key relationships (to be flexible in approach) and trust with colleagues, partners and customers., • A record of contributing to the wider PMO department, helping both the PMO and the wider business to achieve its strategies as well supporting the aim of continuous improvement. Company policy statement Our preferred selection process includes a combination of interviews and assessment centres. Additionally, to protect our business interests and ensure employee wellbeing, we reserve the right to conduct proportionate pre-employment checks and ongoing diligence both before and during employment.

We are currently working in partnership with a Housing Association based in the East of England, who are recruiting for an Asset Surveyor on a permanent basis. The start date is dependent upon the successful candidates notice period. The salary is circa £42,000 per annum. The ideal candidate will have experience in a similar role either as an Asset or Building Surveyor working in the public sector. Duties will include (but are not limited to): • Carrying out stock condition, maintenance, and compliance surveys across domestic and commercial properties to support the Asset Management Strategy, • Conducting detailed defect analysis and investigatory inspections, diagnosing building issues such as damp, mould, disrepair, and structural defects, and advising on remediation options and costs, • Preparing specifications, tender documents, and scaled drawings (using AutoCAD or similar) to support the delivery of capital and planned maintenance works, • Administering contracts and contractor performance, including managing JCT Minor Works contracts, valuations, certifications, and compliance with agreed standards, • Managing planned and reactive maintenance programmes, ensuring timely delivery, quality workmanship, and tenant satisfaction, • Acting as the client under CDM Regulations, appointing and liaising with Principal Designers, reviewing Construction Phase Plans, and ensuring all statutory requirements are met, • Carrying out measured surveys and producing accurate floor plans to support property transactions, adaptations, and right-to-purchase applications, • Liaising with consultants, contractors, landlords, and regulatory bodies to facilitate permissions, approvals, and technical compliance, • Monitoring and analysing contractor performance, ensuring works deliver value for money, compliance, and high standards of health and safety, • Contributing to policy, procedure, and service development, promoting innovation, continuous improvement, and a strong customer-focused approach Experience required: • Minimum three years’ experience working as a Building or Asset Surveyor within housing, property, or construction, • Proven experience in contract administration and site supervision/inspection, including management of contractors and external consultants, • Experience in preparing and delivering planned maintenance programmes and capital project works, • Demonstrated ability to write accurate specifications, produce scaled working drawings, and prepare tender documentation for building and maintenance projects, • Experience in carrying out stock condition surveys, defect analysis, and HHSRS (Housing Health and Safety Rating System) assessments, particularly relating to damp and mould, • Knowledge and experience of JCT Contracts (Minor Works, Intermediate, or Measured Term) and their administration, • Experience in estimating building works costs using Schedule of Rates (SORs), • Proven track record of managing contractors, monitoring performance, and ensuring compliance with health and safety, CDM, and building regulations, • Experience working with CAD software (such as AutoCAD) for preparing drawings and plans, • Familiarity with surveying technology and property management systems for recording data, preparing reports, and maintaining accurate records Skills, knowledge and expertise required: • Carrying out property surveys, defect analysis, and HHSRS assessments, diagnosing issues such as damp, mould, and structural defects, • Preparing specifications, scaled drawings, tender documents, and cost estimates using SORs to support maintenance and capital projects, • Managing contracts and contractors, including JCT administration, valuations, certifications, and monitoring performance, • Applying knowledge of building construction, maintenance techniques, legislation, and health & safety regulations to ensure compliant and safe project delivery, • Demonstrating strong communication, customer-focused, and problem-solving skills, including liaising with stakeholders, tenants, and regulatory bodies Working hours: • 37.5 hours per week, • Monday – Friday Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance For more information on how we process your personal data, please refer to HCLTech’s ___.

Senior Legal Adviser Permanent Full time Home based - occasional attendance at South or Midlands offices (Bristol / Hook / Birmingham) (1 day pw) Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities Make UK is the UK’s leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector. We provide a complete range of employment law advice, training, and HR services, working closely with our members to deliver tailored consultancy support that meets their specific business needs. With nearly 130 years of experience, we have been supporting businesses by staying at the forefront of employment law and HR best practices. Our consultants bring senior and executive legal and HR experience from diverse industries. They offer best practice solutions backed by commercial insight gained from years in both private and public sectors. We are seeking an Employment Lawyer to join us a Senior Legal Adviser in the South of England, working with a portfolio of clients to offer pragmatic consultancy in a range of employment enquiries. Key Responsibilities: • Provide comprehensive and timely employment law and employee relations advice via in-person meetings, phone calls (including the National Advice Line), and written correspondence., • Manage employment litigation in the Employment Tribunal from start to finish, including advocacy (with training available)., • Draft and scrutinize contracts of employment, policies, procedures, and other employment-related documents., • Present engaging seminars on employment law and employee relations topics., • Maintain a high standard of professional knowledge through continuous research and training., • Ensure compliance with office procedures for work coordination and monitoring., • Assist the Head of HR & Legal as required., • Collaborate with other business units to support member recruitment and retention., • Identify opportunities for additional fee-paying work for Make UK and assist in their procurement., • Undertake other relevant tasks to achieve the overall objectives of Make UK. Qualifications & Experience: • Substantial PQE in employment law., • Experience advising clients on employment law, employee relations, and HR matters., • Proven track record in handling tribunal cases with minimal supervision., • Advocacy experience in Employment Tribunals is an advantage. Skills: • Ability to provide practical, commercial employment law advice., • Strong analytical skills to explain complex issues clearly and succinctly., • Ability to put clients at ease and build rapport., • Resilience under pressure and ability to meet deadlines., • Excellent negotiation skills and teamwork capabilities. Business and Industry Knowledge: • Familiarity with the manufacturing sector is advantageous., • Experience with trade unions is a plus., • Proficient in time and advice recording. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration

Apprentice Electrician Southampton - Travel to Sites Permanent, full-time Competitive salary plus benefit The apprentice electrician will be required to carry out a wide range of electrical duties ranging from service and response breakdown works through to new build installations which will be mostly in the commercial industrial sectors with a more specific focus in to hazardous areas which will also result in working staying away as required. More about the role: Work at various locations throughout the UK undertaking new electrical installation works. Carry out a selection of minor civil/construction duties such as clearing cable routes, making holes in walls to enable you to carry out your electrical installation works. Testing of newly installed circuits/cabling and recording of results- under supervision by competent Engineer. Completion on test certification efficiently and submit for approval from the qualifying manager. Assist other Engineers as and when required. Responsibility for ensuring all equipment checks is undertaken prior to commencing any works. Ensure all uplifting and offloading of materials is undertaken in the correct and compliant manner with high regard for health and safety and correct working practices. Responsibility for ensuring the security of all Company equipment. Works to be carried out in accordance with health and safety to include provided RAMS documentation. The apprentice electrician holds full responsibility for reading and signing such documentation. You will also be responsible for identifying repair work required. Liaison with customers on site to discuss on-going works and further services of the Company. Completion of all works paperwork and submission in a timely manner to divisional staff. Liaison with Line manager / office staff regarding all works and recommending improvements of possible opportunities. About you: Are you currently looking for an apprenticeship scheme to become a qualified electrician? Are you looking for a position where you will make a difference to the environment? Are you based in Southampton? We are currently looking for an ambitious apprentice who has a passion for everything electrical. If this is you, then we would like to hear from you. What we can offer you: Enhanced maternity, paternity and adoption pay and leave Company pension Life assurance scheme (x4 salary) Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants Refer a friend scheme Employee assistance programme (access to GP appointments and mental health support) Competitive annual leave plus bank holidays Training and career progression opportunities About us: At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass

Instrument and Electrical Technician Southampton x 5 very urgent £45k - £55k plus overtime + call outs plus 15 % yearly bonus plus retention bonus 12% pension holidays 8 30 - 5pm Day job Training investment plan for 5 years and site has been approved by Government to run 2055. Responsibilities * Identifying, scheduling, carrying out and the recording of routine maintenance checks. • Identifying, scheduling, ...

Job Title: Singing Teacher (Contract Position).Our client, a leading recording studio in Totton, Southampton, is seeking an enthusiastic and skilled Singing Teacher to join their team on a contract basis.The studio is renowned for its dedication to nurturing musical talent and providing top-notch fa

Ensure recordings are high quality and free from background noise. Experience with voice recording or data annotation.

NIM, NTR, Fusion/Compass, Verint Recording, Verba Recording, Redbox;. Voice Recording products ranging from 8.

Use proprietary software to label, annotate, and evaluate audio clips, voice recordings, and other sound-based data. Strong, professional vocal presence suitable for voice recordings and demonstrations. Experience in broadcasting, studio recording, sound design, or roles involving audio critique and

Braintrust is seeking fluent British English speakers to participate in a short, one-time voice recording project. Voice Recording Contributor (English – UK). As a Voice Recording Contributor, you’ll record 15 short audio clips using prompts provided by Braintrust.

Voice Recording Contributor (English - UK) role at Braintrust. We are seeking fluent British English speakers (United Kingdom) to participate in a short Voice Recording Project. Access to a quiet recording space and a working phone or computer microphone.

The OWN Studio has – in four short years – developed a reputation as one of the most in-demand contemporary bridal brands in London.Launched in 2019 by Rosie Williams and Jess Kaye, the label has become a name to know for its sleek and modern take on wedding wear, and is now coming for y

Company descriptionLocation: Newcastle (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual BonusThink the AA is just about roadside assistance? Think again.For over a century, we've been evolving and adapting.Today, as the nation's leading motoring

The OWN Studio has – in four short years – developed a reputation as one of the most in-demand contemporary bridal brands in London.Launched in 2019 by Rosie Williams and Jess Kaye, the label has become a name to know for its sleek and modern take on wedding wear, and is now coming for your part

Jewellery Product Developer and Studio Assistant.Direct message the job poster from Diane Kordas Jewellery.Diane Kordas Jewellery is seeking a Jewellery Product Developer and Studio Assistant.This is an opportunity to join the West London based team on a part‑time basis with the potential to go fu

UC Communications Engineer - Contract Role (DV or SC Cleared).Location: Corsham (3 days onsite per week, flexible).Contract Length: Until end of March 2026 (with potential to extend).We are seeking a skilled Security Cleared UC Communications Engineer with a strong background in Cisco Voice and Unif

Ready to launch your career in IT and networking?.Join a trusted technology services provider with a strong reputation for delivering innovative IT, network, and voice solutions to clients in fast-paced, mission-critical industries.With a history of supporting complex trading environments and ensuri

The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system.Gen3 is goal-oriented, dynamic, and truly conversational, capable of reasoning, planning, and adapting to user needs in real time.Leveraging a multi-agent architecture and advanc

UC Communications Engineer / Cisco / Fixed Voice / SC Cleared.Contract Role (DV or SC Cleared).Corsham (3 days onsite per week, flexible).Until end of March 2026 (with potential to extend).We're seeking a skilled Security Cleared UC Communications Engineer with a strong background in Cisco Voice and

Join an exciting project to develop an AI-powered voice agent for a children's adventure park.This role involves building a custom ElevenLabs voice agent to serve as a virtual receptionist, handling customer inquiries and bookings.The project requires integrating various APIs and telephony solutions

Contract Role (DV or SC Cleared).Corsham (3 days onsite per week, flexible).Until end of March 2026 (with potential to extend).Were seeking a skilled Security Cleared UC Communications Engineer with a strong background in Cisco Voice and Unified Communication technologies and a proven track record

The OWN Studio has – in four short years – developed a reputation as one of the most in-demand contemporary bridal brands in London.Launched in 2019 by Rosie Williams and Jess Kaye, the label has become a name to know for its sleek and modern take on wedding wear, and is now coming for your part