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Data and Monitoring Officer £26,229 per annum Birmingham Mind Offices, Albert House, Birmingham (Hybrid) Full-Time Permanent Hours:37.5 Hours per week Our client has an opportunity for a data driven individual to help ensure that they have systems, processes, and measurement tools to monitor and evaluate the impact of their mental health services. Our client is the city’s leading independent mental health charity and every day they use data to inform the decisions they take, ensuring they provide excellent care and support for people where and when they need it. With strong Excel skills you will demonstrate a passion for analysing complex data and compiling reports for both internal and external stakeholders. You’ll act as a System Administrator for their CRM system and assist with the continual improvement of the organisation's database. Key Responsibilities: · Assisting the Performance & Evaluation Manager to build questionnaires and data collection tools within the organisation’s database, to ensure that the organisation can effectively monitor and evaluate the outcomes and value of its many different services. · Support the development and delivery of training and awareness programmes throughout the organisation on data and our systems. · Lead data cleaning and processing for monthly data submissions to the NHS Mental Health Services Data Set (MHSDS) and other regular reporting. · Export and analyse data from our CRM database (VIEWS), regularly producing data visualisations and reports, working closely with service managers and partner organisations often within tight time scales. About You: To be successful, you will be highly numerate and confident working with quantitative data and will have experience of using monitoring and evaluation tools. Strong Excel skills are a must with the ability to convey data insights and training across the organisation. You’ll be meticulous in your approach and able to work to tight deadlines. Our client is looking for an individual that holds a relevant qualification or experience that includes research, evaluation or handling of data. Apply now to help us deliver “Better Mental Health for All” in Birmingham. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Candidates must have the right to work in the UK for a minimum of 12 months. Our lient is not a registered sponsor and therefore are unable to offer visa sponsorship for this position. They are very proud of their diverse workforce and actively encourage applications from people that come from minority communities. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. The closing date for applications is Monday 8th June 2026 Interviews are expected to take place week commencing Monday 22nd June 2026

Recruitment Advisor - Social Work experience required Your new company You’ll be joining a local authority committed to delivering high-quality services and making a positive impact within the community. With a strong focus on people, compliance and continuous improvement, the organisation is investing in its recruitment function to ensure efficient, inclusive and candidate-focused hiring practices. You’ll be part of a collaborative HR and Resourcing team that values innovation, service excellence and professional development. Your new role As a Recruitment Advisor, you will play a key role in supporting end-to-end recruitment activity across a diverse portfolio of roles. Acting as a trusted partner to hiring managers, you’ll provide expert advice on attraction strategies, compliance and best practice recruitment, ensuring a smooth and timely candidate experience.Key responsibilities will include: • Managing the full recruitment lifecycle., • Using the applicant tracking system (ATS) to manage vacancies, candidate workflows and reporting, • Supporting or maintaining recruitment data within Oracle, ensuring accuracy and compliance, • Advising hiring managers on selection methods, shortlisting and interview best practice, • Coordinating advertising, screening and interview processes, • Ensuring compliance with safer recruitment, equality and data protection legislation, • Contributing to continuous improvement of recruitment processes and systemsWhat you'll need to succeed You will ideally demonstrate: • Experience working in a Recruitment Advisor / Recruitment Officer role, preferably within a Local Authority or public sector environment, • Practical experience using an Applicant Tracking System, with Eploy experience highly desirable, • Working knowledge or experience of Oracle HR or recruitment systems, • Strong understanding of safer recruitment principles and employment legislation, • Excellent communication skills and the ability to work collaboratively with stakeholders at all levels, • Experience supporting or recruiting into social work or social care roles would be a strong advantage, particularly an understanding of statutory and compliance-driven recruitment. What you'll get in return • A competitive salary and grading structure, • Local Government Pension Scheme, • Flexible and hybrid working arrangements (subject to service needs), • Generous annual leave entitlement, plus bank holidays, • A supportive and inclusive working environment, • Ongoing access to training and development, including systems and policy updates, • The opportunity to contribute to services that make a direct impact on the local community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789584

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

6 month full-time contract with Birmingham City Council as a Senior Performance Officer Your new company On behalf of Birmingham City Council, we are recruiting a Senior Performance Officer to join the Highways and Infrastructure team. Birmingham City Council is one of the UK’s largest local authorities and plays a critical role in maintaining and improving the city’s highways, transport networks and infrastructure. The Highways and Infrastructure service manages complex, high-value contracts that are central to the safe and efficient operation of the city, working closely with service providers to ensure strong performance, value for money and accountability. Your new role This role is a 36.5-hour per week position, working Monday to Friday from 9am to 5pm, with a hybrid working arrangement requiring two days per week in the Birmingham City Centre office at Council House. Reporting to the Principal Performance Officer, you will be responsible for providing high-quality performance and management information to support the effective management of highway maintenance and management service contracts operating within the scope of the PFI Interim Services Contracts. You will analyse service provider performance to support decision-making, contract compliance and the application of contract mechanisms, particularly in relation to payments, audit and verification. The role involves monitoring and analysing performance data and reports, assessing service provider programmes and proposals, supporting liaison across internal and external teams, and ensuring that systems and processes are in place to enable effective contract and performance management across the Highways service. What you'll need to succeed To succeed in this role, you will bring strong experience in performance analysis, contract management support or management information reporting within a complex or public sector environment. You will be confident working with large data sets, validating performance information and translating analysis into clear, auditable reports that support operational and financial decision-making. A good understanding of service level agreements, contract performance monitoring and compliance processes is essential, along with the ability to work collaboratively across multidisciplinary teams. You will have excellent attention to detail, strong communication skills and the confidence to challenge information constructively while supporting service improvement and effective contract delivery. What you'll get in return In return, you will receive an hourly rate of £18.61 PAYE plus holiday allowance, equivalent to £20.86 per hour in total. You will benefit from a hybrid working model, a central Birmingham location, and stable Monday to Friday hours. This role offers the opportunity to gain valuable experience within a high-profile Highways and Infrastructure service, contributing to the oversight of critical citywide contracts while developing your performance and contract management expertise within a major local authority. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4794976

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About the opportunity This is an exciting opportunity to join our friendly, supportive Business Support Team and play a central part in delivering high quality printing and posting services that make a real difference to people affected by dementia. As a Business Support Print Officer, you will help run a busy and reliable Print Room that supports colleagues across the Dementia Support and Partnerships Directorate and beyond. You will produce a wide range of printed materials that meet our brand guidelines and reflect the professionalism and compassion that Alzheimer’s Society stands for. Your work will help ensure that people living with dementia, their families and carers receive clear, timely and accessible information from the services they rely on. You will also support the success of Alzheimer’s Society events and groups by providing the materials needed to promote, inform and guide participants. The role also occasionally includes digitising paper records so that important information is stored securely and can be accessed appropriately. You will work carefully and in line with our information governance and data protection requirements. This is a role with real purpose, contributing directly to earlier diagnosis, better support and improved outcomes for people affected by dementia. There will also be opportunities each year to come together in person as part of the wider Business Support team to build relationships, share learning and shape our service. Important: • This role requires on-site working from our Alzheimer’s Society office in Birmingham (Tricorn House, 51-53 Hagley Rd, Birmingham, B16 8TP ). You will need to be able to travel independently to and from this base., • We are pleased to offer this role as a permanent opportunity with a 21-hour weekly contract currently available, offering some flexibility in how your working hours are arranged so the role can fit alongside your personal commitments., • Provisional Interview Date: Wednesday 10 June 2026 - this will take place at Tricorn House, 51-53 Hagley Rd, Birmingham, B16 8TP About you We are looking for someone who: • Works well as part of a team and knows when to ask for support., • Can stay calm under pressure and manage their workload confidently., • Has good IT skills and knowledge and is comfortable with Microsoft 365 applications., • Has experience of working in a print room, although this is helpful rather than essential because full training and support will be provided., • Can prioritise work effectively and meet tight deadlines while maintaining excellent attention to detail. Most importantly, you are someone who cares about delivering a great service and who wants to use their skills to support people with dementia and those who care for them. Please do not be discouraged from applying if you do not meet every requirement. We value transferable skills, potential and a willingness to learn. Key Responsibilities: • Provide high quality scanning, printing and photocopying services that follow Alzheimer’s Society processes and brand guidelines., • Manage incoming print requests and keep an organised workflow that meets agreed timescales., • Carry out routine checks and maintenance on Print Room equipment, fixing simple issues where appropriate and escalating others promptly., • Monitor paper and consumable stock levels and order supplies to maintain continuity of service., • Support the digitisation and secure handling of documents in line with data protection and information governance requirements., • Work collaboratively as part of the Business Support Team, helping maintain a smooth and reliable service for colleagues across the organisation About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Jewellery Quarter Bullion – Deputy Chief Executive Officer Location: Birmingham, Office-based Contract: Full time, permanent contract, 37.5 hours per week Salary: Executive-level salary + performance bonus + long-term equity opportunity Package & Benefits • Performance bonus, • Long-term equity opportunity, • Company car, • 33 days holiday (with option to buy up to 5 additional days), • Onsite Gym, • Health and wellbeing programme, • Employee discount Birmingham; visa sponsorship is not available About Jewellery Quarter Bullion BullionByPost / Jewellery Quarter Bullion (JQB) is the UK’s leading online bullion dealer with £500m+ annual turnover, over 1.5 million orders shipped annually and operations across the UK, EU and US markets. We’re not a startup — but we think and move like one. Our brands, including BullionByPost.co.uk and Gold.co.uk, are trusted by hundreds of thousands of investors and collectors worldwide. We are an ambitious, entrepreneurial and commercially driven business with a strong focus on growth, customer experience, operational excellence and innovation. We are now looking for a Deputy CEO to work alongside the CEO in defining and delivering the next stage of ambitious growth across the business. You’ll help drive the evolution of the business as we continue embedding AI and automation into our operations, leveraging the expertise and infrastructure of our sister AI business, Danucore, whilst accelerating international growth and strengthening our position as market leader. This is a rare opportunity to join a high-growth business at scale, with a genuine pathway towards becoming CEO. Role Overview This is not a “sit in meetings and nod” type of role. This is a highly hands-on leadership position suited to someone who thrives in fast-paced, commercially focused environments and enjoys operating both strategically and operationally. You’ll be in the detail, in the numbers and in the execution, whilst also helping shape wider business strategy and growth plans. Working closely with the CEO and wider Leadership Team, you will help drive revenue growth, improve operational performance and support the ongoing evolution of the business. Key areas of responsibility will include: • Marketing & Growth – performance marketing, CRM, customer acquisition and brand growth, • Sales & Commercial Strategy – pricing, revenue growth, customer lifecycle and commercial opportunities, • Ecommerce & Customer Experience – conversion, UX, product development and data-led optimisation, • Operational Performance & Scalability – fulfilment, efficiency, scalability and customer journey improvements, • AI & Automation Initiatives – embedding automation and operational efficiencies across the business Delivering an excellent customer experience is a core pillar of this role, not an add-on. Key Responsibilities • Drive commercial growth, customer acquisition and revenue performance across the business, • Support and influence marketing, ecommerce and sales strategies to improve conversion, retention and customer lifetime value, • Lead operational improvement initiatives focused on scalability, efficiency and customer experience, • Work closely with senior leadership teams to identify growth opportunities and improve business performance, • Support AI and automation initiatives to improve operational efficiency and decision-making, • Use data, reporting and commercial insight to drive strategic and operational decisions, • Collaborate cross-functionally with Marketing, Sales, Operations, Technology and Finance teams, • Help shape the future direction, structure and scalability of the business Skills & Experience • Strong commercial instinct with experience driving revenue and margin growth, • Proven experience within marketing, sales or ecommerce functions (ideally across multiple areas), • Highly data-driven with strong analytical and decision-making capability, • Strong operational and execution capability, • Comfortable operating in a highly hands-on role rather than a purely strategic position, • Strong stakeholder management and communication skills, • Genuine passion for customer experience and operational excellence, • Ability to move quickly, solve problems and deliver outcomes within fast-paced environments, • Experience within high-consideration or trust-led industries such as financial services, luxury retail or insurance (desirable), • Exposure to operational scaling, fulfilment or logistics environments (desirable), • Genuine interest in AI, automation and technology-driven operational improvement (desirable) Why You’ll Love It Here • Genuine progression opportunity towards CEO, • Significant autonomy and commercial influence, • Opportunity to make a real impact within a market-leading business, • Established business with significant growth potential and scalability, • Opportunity to help shape AI and automation strategy across the company, • Fast-paced, entrepreneurial and ambitious environment, • Strong, focused team with a high-performance culture, • Be part of a business that values Integrity, Agility, Ambition, Clarity and Efficiency About You You’ll thrive in this role if you: • Are highly ambitious and growth-focused, • Are commercially driven and outcome-oriented, • Balance strategic thinking with hands-on execution, • Are naturally curious, resilient and solutions-focused, • Enjoy accountability and operating at pace, • Care deeply about customer experience and operational standards, • Measure success based on outcomes rather than optics, • Want to help build, scale and shape a market-leading business Please note that all successful candidates will be required to complete pre-employment screening checks, which include: • Right to work verification, • Criminal record check (DBS), • Reference checks, • For certain roles, credit or fraud screening may also be required Ready to Apply? If this sounds like the right opportunity for you, we’d love to hear from you. At JQB we champion diversity and promote equal opportunities. We encourage applications from every background, you’re welcome here.

Job Title Campaign & CRM Manager Location Hybrid (3 days per week in the office), Birmingham Division Marketing Reports to Head of Digital Marketing Contract Permanent, Full-Time (37.5hrs per week) As Campaign & CRM Manager for ZEISS UK & Ireland, you will lead the strategy, planning, and execution of data-driven, multi-channel CRM programmes across B2B and B2C audiences—using insight, technology, and targeted communications to drive measurable business results. Responsibilities • CRM Strategy and Plans: Develop and own the overall CRM strategy and activity plan for ZEISS UK & Ireland (B2B and B2C) aligned to business and marketing objectives and agreed KPIs. Define customer and consumer segmentation, journeys and contact strategies to maximise engagement and value. Coordinate annual communication calendars and ensure alignment with brand and product activities., • Always On: Plan, deliver, and optimise integrated multi-channel always on strategies for B2B and B2C audiences to defined KPIs., • Campaign Management: Plan, deliver, and optimise multi-channel campaigns (ZEISS owned social/digital channels, platforms, email) for B2B and B2C audiences to defined KPIs., • Performance Measurement & Optimisation: Ensure all activity is tracked, measured and reported against defined KPIs. Analyse performance and provide insight-led recommendations to improve engagement and conversion. Lead a structured test and learn roadmap (tests across platform, channel, media, creative, messaging) to continuously improve effectiveness., • Content and Communications: (Social and Digital): Oversee creation and delivery of customer/consumer centric SEO optimised content and Communications for ZEISS B2B and B2C social channels and digital platforms., • Segmentation & Personalisation: Develop and maintain robust audience segmentation models for B2B and B2C.Drive personalisation strategies to deliver relevant content and offers at scale across channels., • Technology Ownership: Administer and optimise CRM and marketing automation platforms and tools (e.g. Salesforce, Marketing Cloud and similar). Driving best practice and in-house capability. Identify and implement enhancements to workflows, integrations, and processes to improve efficiency and performance., • Compliance & Governance: Ensure all CRM activity complies with data protection and privacy regulations (e.g. GDPR, opt-in/opt-out rules). Maintain robust processes for consent, preference management, and data handling. Work in partnership with Data Protection Officer., • Data Management: Partner with data, IT and Commercial teams to ensure data quality, accuracy and availability for CRM activity. Contribute to data strategy, including data capture, enrichment, and usage for segmentation and personalisation., • Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Service, Product, and Data teams to align CRM activity with wider business goals and initiatives., • Agency Management: Responsible for working collaboratively with and managing creative and media agency partner/s to deliver annual plans, campaigns and KPIs. Lead briefing, execution, feedback, and review processes, embedding learnings and optimising ways of working., • Budget Management: Plan and manage CRM projects and initiatives within agreed budgets, ensuring cost-effective delivery and clear ROI., • Global & Local Collaboration: Collaborate with HQ and other ZEISS markets to share and adopt best practices, tools, and approaches in CRM. Build and nurture local and international CRM networks within ZEISS., • Community Management: Ensure effective community management across all ZEISS B2B and B2C social media accounts, in partnership with agencies or internal teams, • Brand Stewardship: Act as a brand guardian, ensuring all CRM and digital communications reflect ZEISS brand values, visual identity, and tone of voice . Required Knowledge & Experience Essential Criteria • Approximately 5+ years’ experience developing and delivering CRM strategies for B2B and/or B2C audiences, with demonstrable results., • Strong understanding and practical application of CRM principles, customer lifecycle marketing, segmentation, and personalisation., • Hands-on experience Salesforce and Marketing Cloud), • Proven experience using a wide range of digital marketing channels and platforms, including PPC, display, social media (Meta, TikTok, Pinterest, LinkedIn), email, and affiliates, • Strong analytical skills: able to interpret data, derive insights, and translate them into clear, actionable recommendations., • Operational knowledge of analytics tools (e.g. Google Analytics) and reporting tools (e.g. Power BI)., • An understanding of user behaviour and conversion funnels to feedback to product owners and steer product development., • Working knowledge of data privacy and consent regulations (e.g. GDPR) and their application in CRM., • Proven ability to work effectively in cross-functional teams and influence stakeholders at different levels., • Strong project management skills with experience managing multiple initiatives simultaneously., • Experience managing agencies (creative and media) to deliver high-quality work on time and on budget., • Proven ability to work with creative agencies to deliver impactful multimedia content, from briefing through to creative approval., • Experience creating or commissioning SEO-optimised content for digital platforms., • Strong copywriting and briefing skills for customer-facing communications. Desirable Criteria • Graphic design skills and experience with Adobe Creative Cloud (e.g. Photoshop, Illustrator, InDesign) or similar tools. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Customer Engagement Officer Job Location: Brindley Place, Birmingham. Salary: £26,000 Contract type: Permanent Working hours: 37 hours per week. Office attendance - Once per week. Close Date: 5th June Interview date: 15th June GreenSquareAccord is expanding its Customer Engagement team, and we`re excited to be recruiting a for a Customer Engagement Officer to support our work in strengthening how we listen to, learn from, and act on customer feedback. This is a fantastic opportunity to join a developing team at an exciting time, playing a hands?`on role in delivering meaningful engagement activities and helping us improve services across the organisation. If you`re passionate about working with customers, creating inclusive engagement opportunities, and making sure residents feel heard, valued, and involved, this role gives you the chance to make a real difference. About the role You`ll play a key role in delivering customer engagement activities and ensuring customer insight drives decision-making across the organisation. Working closely with the Customer Engagement Manager and wider teams, you will: • Support the planning and delivery of inclusive engagement activities, events, and consultations., • Gather, analyse, and interpret customer feedback, survey data, and complaint trends., • Turn insight into clear, actionable recommendations to improve services., • Help embed the customer voice into service design and improvement initiatives., • Support customer experience projects, ensuring timelines and outcomes are met., • Build strong relationships with colleagues and stakeholders to promote a customer-focused culture., • Track actions and demonstrate the impact of customer feedback We`re seeking someone who is organised, collaborative, and genuinely passionate about improving customer experiences. You`ll bring: • Experience supporting or delivering customer engagement or feedback activities., • Strong communication skills, with the ability to explain insights clearly, • A proactive, solution-focused mindset., • The ability to manage multiple tasks and work to deadlines., • Attention to detail, especially when working with data and reporting., • A strong commitment to equality, diversity, and inclusive engagement. It would be great if you also have: • Experience working with diverse or hard-to-reach groups., • Exposure to project or change environments., • Relevant training or qualifications in customer engagement, community development, or customer experience. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: • We believe our customer is everything, • We are one team, • We are supportive and caring, • We are business-minded for social purpose, • We are curious and ambitious. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: • 25 days annual holiday entitlement, • A defined contribution pension scheme., • Trust based flexible working and a Confidential Employee Assistance Programme (EAP)., • Two days paid volunteering leave per year, • Buying and selling of annual leave, • Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more! All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Job Title: Accounts Administrator / Finance Administration Officer\n\nRole Overview\n\nWe are looking for an organised and detail-oriented individual to support the day-to-day finance administration function, helping to ensure records are maintained accurately and financial processes run efficiently across the business.\n\nKey Responsibilities\n\n Support the processing of supplier invoices, customer invoices, and employee expenses in a timely and accurate manner\n\n Assist with maintaining purchase ledger and sales ledger records\n\n Carry out account reconciliations, including supplier statements and bank transactions\n\n Support payment processing and allocation of receipts\n\n Assist the wider finance team with month-end administration and reporting tasks\n\n Help manage invoice and account queries from suppliers, customers, and internal departments\n\n Maintain accurate financial records and filing systems in line with company procedures\n\n Provide general administrative support to the finance department as required\n\n Assist with payroll administration and other ad hoc finance duties where necessary\n\n Ensure confidentiality and compliance with company financial processes and data handling procedures

Project Management Office \n\nLocation: Birmingham\n\nSalary: From £40K per year (dependant on experience)\n\nHours: 37 hours per week - Monday to Thursday 07.30-16.00, Friday 07.30-12.30\n\nVacancy Type: Full-time, Permanent\n\nAbout Us\n\nWe are a growing, innovative defence business with a turnover of £15–20 million, delivering high-quality solutions to UK and international customers. As we continue to scale, we are investing in a Project Management Officer (PMO) to ensure robust delivery, compliance, and operational excellence across all programmes.\n\nThe Opportunity\n\nWe are looking for a highly organised and proactive PMO to support the successful delivery of multiple projects across the business.\n\nThis is a fantastic opportunity to play a key role in a fast-growing SME where you’ll have real visibility, influence, and the chance to shape how projects are delivered in a regulated, high-impact environment.\n\nWhat You’ll Be Doing\n\nSupporting Project Managers in planning, tracking, and delivering projects\nMaintaining project schedules, documentation, and governance processes\nProducing clear, accurate reports and dashboards for senior leadership\nTracking risks, issues, and dependencies across multiple programmes\nCoordinating project meetings, reviews, and action logs\nSupporting resource planning and highlighting capacity constraints\nEnsuring compliance with defence, quality, and audit requirements\nCreating a Product Initiation process (PID)\nWhat We’re Looking For\n\nExperience in a PMO, project support, or co-ordination role\nStrong organisational skills with excellent attention to detail\nConfidence working with data, reporting, and project tracking tools (e.g. Excel, MS Project)\nAbility to manage multiple priorities in a fast-paced environment\nStrong communication skills and the ability to work across teams\nDesirable (but not essential)\n\nExperience in defence, aerospace, or other regulated industries\nKnowledge of project methodologies such as APMP, PRINCE2 or Agile\nExperience with risk management or financial tracking\nWhy Join Us?\n\nBe part of a growing business where your work has real impact\nGain exposure to complex, high-value defence projects\nWork closely with senior leadership and experienced project professionals\nOpportunity to develop your career within project management and PMO\nSecurity Requirements\n\nDue to the nature of our work, you must be eligible to obtain UK security clearance.\n\nOther:\n\nMust be a British National with no Dual Nationality due to security clearance.\nEligible to obtain UK security clearance to SC level.\nHolidays: 25 days: combination of compulsory shut down and floating days\n\nBenefits:\n\nCompany events\nCompany pension\nHealth & wellbeing programme\nLife insurance\nSick pay\nTo Apply \n\nIf you feel you are a suitable candidate and would like to work for Mcgeoch Technology, please do not hesitate to apply

Job Title: Laboratory Technician Assessor\n\nSalary: £30,000–£34,000\nLocation: Hybrid / Remote with National Travel across England\n\nAre you an experienced laboratory professional with a passion for developing others? Our client is looking for a motivated and knowledgeable Laboratory Technician Assessor to support and inspire apprentices throughout their learning journey, helping them achieve their full potential while ensuring outstanding quality and compliance.\n\nThis is an exciting opportunity to combine your technical laboratory expertise with your passion for training, coaching, and assessment in a flexible hybrid role with travel across England.\n\nAbout the Role\n\nAs a Laboratory Technician Assessor, you will deliver high-quality workplace assessment and learner support to apprentices, ensuring excellent progression, achievement, and successful completion of apprenticeship programmes.\n\nThe Laboratory Technician Assessor will work closely with learners, employers, tutors, and internal quality teams to deliver a consistent, engaging, and compliant learning experience.\n\nKey Responsibilities:\n\n Conduct workplace competency assessments and provide developmental feedback to learners.\n\n Deliver learner inductions, initial assessments, and identify support needs.\n\n Support apprentices to build knowledge, skills, and behaviours throughout their programme.\n\n Monitor learner progress through e-portfolio and learner management systems.\n\n Complete learner reviews and maintain accurate, compliant documentation.\n\n Support learners in preparation for assignments, exams, and End Point Assessment (EPA).\n\n Review and monitor off-the-job training records to ensure compliance and progress.\n\n Work collaboratively with employers to plan and deliver effective apprenticeship training.\n\n Participate in internal quality assurance, standardisation, and moderation activities.\n\n Use digital learning tools and remote delivery methods to enhance learner experience.\n\n Promote safeguarding, wellbeing, equality, diversity, and inclusion at all times.\n\n Maintain CPD and continuously improve assessment practice.\n\nWhat They Are Looking For:\n\nEssential\n\n✔ Industry-relevant qualification at Level 3 or above (e.g. City & Guilds / BTEC or equivalent)\n✔ Assessor qualification (TAQA/A Units or equivalent), or willingness to work towards\n✔ Significant experience in a laboratory technician or scientist role\n✔ Experience assessing or evaluating work against set standards\n✔ Strong understanding of Health & Safety, Safeguarding, and Equality & Diversity\n✔ Evidence of recent Continuous Professional Development (CPD)\n\nDesirable\n\n✔ Internal Quality Assurance (IQA) qualification\n✔ Experience working within apprenticeship delivery\n✔ Understanding of Ofsted inspection framework\n✔ Knowledge of quality standards such as ISO 9001 and Matrix Standard\n✔ Experience using e-portfolio systems such as Smart Assessor, OneFile or Bud\n\nAdditional Information:\n\nThis role is subject to an Enhanced DBS check and requires regular travel across England.\n\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job Title: Apprenticeship Trainer\n\nSalary: £45,000\n\nLocation: Fully remote / home based (UK)\n\nRole Overview\n\nOur client is looking for a motivated and knowledgeable Apprenticeship Trainer who can deliver high-quality training and support to learners across a range of professional subject areas. As the Apprenticeship Trainer you’ll play a key role in helping apprentices develop their skills, gain qualifications, and progress in their careers.\n\nKey Responsibilities\n\n Deliver engaging apprenticeship training and coaching remotely\n\n Support learners through their qualifications and development journey\n\n Track learner progress and provide constructive feedback\n\n Ensure all training delivery meets required standards and frameworks\n\n Work collaboratively with internal teams and employers to support learner success\n\n Maintain accurate records and documentation in line with compliance requirements\n\nDelivery Areas (you should be able to deliver one or more of the following):\n\n Human Resources (HR)\n\n Procurement\n\n Business Improvement\n\n Finance\n\nAbout You\n\n Experience delivering training, coaching, or assessing within apprenticeships or a similar environment\n\n Strong background in at least one of the listed subject areas\n\n Confident working independently in a remote/home-based role\n\n Excellent communication and organisational skills\n\n Passionate about helping learners develop and succeed\n\nWhat’s on Offer\n\n Opportunity to make a real impact on learner development\n\n * Supportive and professional environment\n\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. \n\nPlease see below the shift pattern:\nMonday- Thursday 13:00- 21:00 \nFriday 10:00- 18:00\n\nTHE ROLE-\n \nOpen / Close the building and maintain security levels (building sweeps for people on site when closing etc) \nManagement of reception desk and cover reception as part of a rota (to include weekends and evenings) \nMonitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise \nMaintain a high standard of service to the building users by proactively identifying areas requiring maintenance \nProvide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate \nDevelop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required \nDaily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs \nDaily completion of documented building checks \nAct as the first point of contact for facilities/building issues (building management, landlord and contractors) \nManage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) \nCarry out basic repairs and maintenance to building fabric and equipment \nCarry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. \nAct as Health & Safety contact, First Aider and Fire / Chief Fire Marshal \nOverseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions \nManagement of personal emergency evacuation procedures (PEEP) \nProvide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk \nAssist faculty in classrooms as and when required, with basic IT troubleshooting \nManage and invigilate on-site Computer based assessments (CBA); schedule and facilitate \nReport any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams \nCarry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) \nCarry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities \nCreate and issue staff and students lanyards \nEnsuring all staff and students wear lanyards whilst on site \nBe flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. \nPerform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level

Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour.\n\nPlease see below the shift pattern:\nMonday- Thursday 13:00- 21:00 \nFriday 10:00- 18:00\n\nTHE ROLE-\n \nOpen / Close the building and maintain security levels (building sweeps for people on site when closing etc) \nManagement of reception desk and cover reception as part of a rota (to include weekends and evenings) \nMonitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise \nMaintain a high standard of service to the building users by proactively identifying areas requiring maintenance \nProvide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate \nDevelop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required \nDaily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs \nDaily completion of documented building checks \nAct as the first point of contact for facilities/building issues (building management, landlord and contractors) \nManage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) \nCarry out basic repairs and maintenance to building fabric and equipment \nCarry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. \nAct as Health & Safety contact, First Aider and Fire / Chief Fire Marshal \nOverseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions \nManagement of personal emergency evacuation procedures (PEEP) \nProvide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk \nAssist faculty in classrooms as and when required, with basic IT troubleshooting \nManage and invigilate on-site Computer based assessments (CBA); schedule and facilitate \nReport any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams \nCarry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) \nCarry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities \nCreate and issue staff and students lanyards \nEnsuring all staff and students wear lanyards whilst on site \nBe flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. \nPerform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level

Job Title: Sales Manager - EdTech / SaaS\nSalary: £65,000 - £75,000 + commission\n\nLocation: Remote\n\nAbout our client\n\nOur client is a specialist training management platform built for organisations delivering apprenticeships and skills training, including independent training providers, colleges, universities and employers. The platform supports end-to-end delivery across areas including apprenticeships, Skills Bootcamps, Adult Skills Fund provision, apprenticeship units, Foundation Apprenticeships and Study Programmes.\n\nThe platform helps providers streamline programme design, enrolment, compliance, learning delivery, evidence capture, funding management, learner progress tracking and business intelligence reporting. Its proposition is built around reducing administration, improving visibility, supporting compliance and giving providers clearer insight into learner and business performance.\n\nThe Opportunity\n\nOur client has been successful in opening up new logos across the independent training provider marketplace and is now looking to build on that momentum. The business wants to continue growing its ITP footprint while moving more aggressively into the FE and HE sectors.\n\nThis is a key commercial leadership role for someone who understands complex EdTech/SaaS sales, can lead and develop a growing business development team, and can help increase market share across funded learning, apprenticeships, study programmes, NEET provision and wider skills delivery.\n\nThe Role\n\nThe Sales Manager will lead the new business sales function, supporting the existing two BDMs while helping to hire and onboard two additional BDMs, with a further planned hire in 2027. The role will combine hands-on sales leadership, coaching, pipeline management, market strategy and direct involvement in larger, more complex opportunities.\n\nThis person will be expected to bring structure, energy and commercial pace to the team, while ensuring the sales approach remains consultative, credible and aligned to the needs of training providers, colleges, universities and employers delivering funded learning.\n\nKey Responsibilities\n\n Lead, coach and develop a growing team of Business Development Managers focused on new business acquisition.\n\n Support the recruitment, onboarding and performance management of two additional BDMs, with a further planned hire in 2027.\n\n Drive new logo growth across ITPs while helping expand more aggressively into FE and HE.\n\n Develop and manage a high-quality pipeline across apprenticeships, study programmes, NEET provision, Skills Bootcamps, ASF and wider funded learning markets.\n\n Support BDMs through lengthy, complex SaaS sales cycles involving multiple stakeholders, procurement processes and senior decision makers.\n\n Work closely with marketing, product, customer success and senior leadership to sharpen messaging, campaigns and market approach.\n\n Lead from the front on larger strategic opportunities, including demos, stakeholder mapping, commercial proposals and negotiations.\n\n Use CRM data and sales metrics to improve forecasting, conversion, activity levels and pipeline quality.\n\n Build strong relationships with senior leaders across training providers, colleges, universities and employer providers.\n\n Represent our client professionally at sector events, conferences and networking opportunities.\n\nIdeal Candidate\n\n Proven sales leadership experience within EdTech, SaaS, education technology, training technology or a closely related software environment.\n\n Strong understanding of complex B2B sales cycles, ideally into education, skills, apprenticeships, FE, HE or funded learning markets.\n\n Experience managing, coaching or mentoring BDMs or new business sales professionals.\n\n Comfortable selling to multiple stakeholders including CEOs, COOs, Commercial Directors, MIS/Data leads, Quality Directors, Curriculum leads, Finance and Procurement.\n\n Commercially sharp, consultative and able to translate platform capability into clear business value.\n\n Credible with senior decision makers and able to operate at both strategic and hands-on levels.\n\n Strong pipeline discipline, CRM usage and forecasting capability.\n\n Knowledge of apprenticeships, study programmes, NEET provision, Skills Bootcamps, ASF, FE or HE would be highly advantageous.\n\n Ambitious, resilient and comfortable working in a growth-focused SaaS environment.\n\nPackage\n\n £65,000 - £75,000 basic salary, depending on experience.\n\n Commission / bonus package.\n\n Opportunity to lead and shape a growing commercial team.\n\n * Chance to join a respected EdTech/SaaS business with strong momentum in the training provider market and significant growth potential across FE and HE.\n\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Retrofit Skills Coach\nSalary: £35,000 - £45,000 per annum\nBenefits: 33 days’ holiday (incl. bank holidays), discretionary additional day, contributory pension, annual leave purchase scheme\nLocation: Hybrid – home, head office, and remote sites as required\nAbout Our Client\nOur client, is a leading force in retrofit skills, dedicated to improving the sustainability of UK housing. They support the national transition to net zero by training professional retrofitters and shaping industry standards.\nRole Purpose\nThe Lead Tutor will deliver high-quality training, assessment, and, where applicable, internal quality assurance across our client’s retrofit training portfolio. The role requires expert technical knowledge, strong training capability, and a commitment to learner success.\nKey Responsibilities\nTraining & Assessment\n Deliver retrofit training across classroom, online, bootcamp, and bespoke formats.\n Assess learner work and provide constructive feedback within a 5-day SLA.\n Adapt delivery to diverse learning needs and ensure compliance with awarding body standards.\nLearner Support\n Act as the primary contact for allocated learners.\n Provide coaching, guidance, and remove barriers to learning.\nQuality Assurance & Collaboration\n Conduct IQA activities (where qualified).\n Partner with colleagues to monitor progress, share best practice, and support trainer development.\nCourse & Product Development\n Contribute technical input to course design, updates, and evaluation.\n Maintain up-to-date knowledge of legislation, standards, and industry innovation.\nAdministration & Compliance\n Maintain accurate learner records and ensure adherence to all regulatory and internal requirements.\nEssential Requirements\n Qualified Retrofit Assessor or Coordinator (or DEA where relevant).\n 3+ years’ professional retrofit experience with strong technical expertise.\n Excellent communication, organisational skills, and digital capability.\n Ability to inspire and support diverse learners.\nDesirable\n IQA qualification.\n Experience mentoring other trainers/assessors.\n Knowledge of emerging technologies and industry trends.\n Training/assessing qualifications or progress towards them.\n Experience assessing retrofit learner work.\nPersonal Attributes\n Passionate, learner-focused, and committed to high-quality delivery.\n Patient, adaptable, collaborative, and improvement-driven.\n Able to work independently, prioritise effectively, and meet deadlines.\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

SRT Marine Systems plc (SRT) is a globally recognised leader in the field of international maritime surveillance technology and systems. As a reputable, well-established, and ambitious multinational organisation headquartered in the United Kingdom, we serve a diverse and extensive global customer base.\n\nThe company exerts a significant influence within the maritime sector by pioneering the next generation of Maritime Domain Awareness (MDA) technologies, products, and systems. Our solutions substantially enhance security, safety, environmental protection, and sustainability. Our clientele spans the globe, ranging from the largest national coastguard agencies to individual vessel owners.\n\nAs a globally recognised authority in delivering integrated civil defence surveillance and intelligence systems that enable intelligence-led operational capabilities. A key element of our comprehensive solutions here at SRT involves the deployment and management of unmanned, remotely operated, and autonomous vehicles (UAVs, USVs, and ULVs), which provide versatile and adaptive surveillance functionalities.\n\nAs part of our strategic growth initiatives, SRT is expanding this division and actively seeking highly skilled and experienced pilots and engineers. These professionals will support both ongoing and forthcoming programmes worldwide, overseeing the deployment and operation of SRT's innovative range of autonomous surveillance and interception platforms in collaboration with our sovereign clients.\n\nPlease note: The UAV / UAS / Drone Pilot is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period.\n\nRole Overview \n\nYou as a UAV / UAS / Drone Pilot will be responsible for the piloting and operation of rotary vertical take-off and landing (VTOL) unmanned aerial vehicles (UAVs) Commercial Drones. Daily responsibilities include conducting UAV missions, monitoring and maintaining drone performance, and adhering to operational guidelines. This role would suit someone with either commercial or military experience with an operating weight over 25kg. The role also involves collaborating with other teams and our in-country partner to ensure mission success and providing feedback for process improvements.\n\nResponsibilities - UAV / UAS / Drone Pilot\n\nYou as a UAV / UAS / Drone Pilot will be responsible for the piloting and operation of rotary vertical take-off and landing (VTOL) unmanned aerial vehicles (UAVs). Daily responsibilities include conducting UAV missions, monitoring and maintaining drone performance, and adhering to operational guidelines. This role would suit someone with past military experience The role also involves collaborating with other teams and our in-country partner to ensure mission success and providing feedback for process improvements.\n\nYou'll be working as part of a 2-person flight team and as part of a wider UAV and operations team, delivering safe, compliant, and high-quality UAV services.\n\nConduct pre-flight checks, risk assessments, and equipment inspections to ensure operational readiness Operate UAVs to capture high-quality imagery, video, and data for reporting purposes \nWhen required, operate as a visual observer, remote pilot assistant, or safety officer \nMaintain flight logs, technical records, and documentation in accordance with regulatory requirements \nCollect and manage aerial data, ensuring accuracy and quality for client deliverables \nTraining and onboarding support may also be part of your responsibilities within the role \nConfidence operating within regulated and sometimes extreme environments \nPositive and open to new types of work and responsibility \n\nRequirements - UAV / UAS / Drone Pilot\n \nExperience with Drone Piloting, UAV technology, and operation of VTOL drones - (multirotor & fixed-wing would be highly beneficial) \nProficiency in Piloting and UAV operational best practices \nFlight planning, execution and safety in the field \nAbility to provide Training and mentorship for safe and effective drone use \nStrong understanding of data collection and analysis from drone operations \nFamiliarity with safety protocols and regulatory frameworks for UAV operations \nExcellent communication and teamwork skills \nRelevant certifications, such as a CAA Remote Pilot Certificate or equivalent (preferred) \nTechnical knowledge of drone maintenance and troubleshooting is a plus \nFlexibility to work in dynamic environments and adapt to diverse mission requirements \nCAA / EASA License would prove highly beneficial \nA1 / A2 / A3 certifications would prove highly beneficial \n\nBenefits - UAV / UAS / Drone Pilot\n \nHighly competitive salary, fantastic accommodation and flights IAW company policy \nPrivate Healthcare & additional benefits package \nDevelopment opportunities \n\nSRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community

About The Company\nHR Officer\nLocation: Home-based with travel\nReporting to: HR Business Partner\nWe are a care and education organisation committed to supporting adults and young people to live healthy, active and fulfilling lives, regardless of background or disability. Our people play a vital role in creating safe, supportive and stimulating environments, and our HR team is central to making this happen. As an HR Officer, you will help ensure our workforce is well supported, compliant and equipped to deliver high-quality care and education services.\nAs a key member of the HR function, you’ll work closely with HR Business Partners and line managers to embed HR policies, support change initiatives, manage HR cases and deliver projects that enable safe, compliant and effective services. You’ll also play a vital role in coaching managers, producing insightful HR data, and building strong relationships across the business.\nAbout you:\nYou’ll be CIPD Level 5 qualified (or equivalent experience) with extensive experience ideally within the our sectors. You will need to have Complex ER experience, excellent communication skills and a strong eye for detail. You’ll be confident advising and coaching managers whilst contributing to continuous improvement and leading on change programs. This role is a senior advisor level so you will need plenty of experience under your belt to assist our large group of managers in a very fast-paced environment.\nWhy join us?\nYou’ll be part of a supportive, ambitious and values-driven organisation that puts people at the heart of everything it does and is committed to helping everyone experience a meaningful life.\n\nAbout The Role\nKey Responsibilities\nSupport the HR Business Partners and the Director of HR & Resourcing in delivering the People Plan in line with business objectives\nChampion the consistent application of HR policies, procedures, and best practice, ensuring ongoing compliance with employment legislation\nLead and contribute to key HR projects and organisational integrations as agreed with HRBPs\nSupport and lead change initiatives, including restructures, reorganisations, and TUPE transfers\nProduce, analyse, and present HR management information and reports that inform decision‑making and drive continuous improvement\nBuild and maintain strong working relationships across the organisation, as well as with external partners such as legal advisors\nProvide support to HRBPs with shared services projects and complex casework when required\nEnsure all HR cases are accurately logged and maintained within internal systems, providing regular reviews and advice\nCoach and upskill Line Managers to strengthen capability and confidence in managing HR matters\nMaintain accurate, up‑to‑date HR files, records, and trackers\nRegularly review caseloads, identifying and escalating risks to the HRBPs and Director of HR & Resourcing\nReview internal investigation reports, challenging where additional evidence or detail is required\nLead and deliver Line Manager HR inductions, onboarding support, and ongoing mentoring across the organisation\nFacilitate HR clinics and deliver training sessions on key HR topics to Line Managers\nSupport HRBPs with SIP call actions and follow‑ups\nProactively partner with Operational teams to prevent avoidable HR issues and reduce case volumes\nAttend management meetings (both in person and virtually) to provide HR guidance and support\nManage Right to Work and sponsorship processes accurately and within required timescales\nWork alongside the HR Compliance Coordinator to upskill Managers on compliance requirements\nEscalate any risks to the organisation promptly to HRBPs and the Director of HR & Resourcing\nIdentify and report emerging themes and issues within divisions to HRBPs\nAct as deputy for the HR Business Partner during periods of absence or annual leavePlease note: This job description is not exhaustive, and the post holder may be required to undertake additional duties appropriate to the role as identified by the company.\nSalutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

Position: Senior Finance Officer\n Location: Birmingham\n Salary: £38,050 - £44,131\n Contract: Permanent, Full-time\n Working pattern: Hybrid (3 days on campus, 2 from home)\n\nSellick Partnership are recruiting on behalf of Birmingham City University for a Senior Finance Officer to join its Business Partnering team within Finance. This is a business-facing role supporting Schools and Professional Services, providing financial insight to support effective decision-making.\n\nKey responsibilities:\n\nSupporting budgeting, forecasting and variance analysis\n\nMonitoring income and expenditure across departments and projects\n\nProducing timely management information and financial reports\n\nSupporting project bids, costings, business cases and ROI analysis\n\nLeading on project audits and ensuring compliance with regulations\n\nMaintaining accurate financial records, journals and recharges\n\nAbout you:\n\nIdeally studying towards a full accountancy qualification (ACA / ACCA / CIMA / CIPFA)\n\nConfident working with stakeholders and providing financial advice\n\nStrong Excel skills and experience using finance systems\n\nHigher education or project / grants experience is advantageous but not essential. \n\nApply now for immediate consideration or contact Sellick Partnership for a confidential discussion.\n\nSellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

The role of Business Support Officer involves delivering efficient administrative support to ensure seamless departmental operations within the public sector. This position requires excellent organisational abilities and attention to detail to meet the needs of a fast-paced environment.\n\nClient Details\n\nThe employer is a public sector organisation with a national reach, known for its structured and professional environment. This small-sized team values precision and efficiency in its daily operations, offering a supportive atmosphere for its employees.\n\nDescription\n\nProvide comprehensive administrative support to the department.\nLiaise with the communications team on the listening exercise and related outputs.\nTake accurate notes and minutes during meetings.\nManage documents and provide general administrative support.\nCoordinate logistics for events, meetings, and consultations, including scheduling and bookings.\nConduct desk-based research as required.\nFormat and quality-check reports, briefings, and correspondence.\nAdminister document approval and sign-off processes.\nCoordinate schedules and ensure the timely delivery of tasks.\nHandle correspondence and maintain accurate records.\nAssist in the preparation of reports, presentations, and briefing materials.\nManage data entry and maintain organised digital and physical filing systems.\nCollaborate with team members to support project delivery and deadlines. \n\nProfile\n\nA successful Business Support Officer should have:\n\n Experience working in a policy, public affairs, or public sector environment\n\n Familiarity with consultation processes or government correspondence\n\n Excellent written and verbal communication skills\n\n Excellent attention to detail with a 'right first time' approach\n\n Good IT skills (including Microsoft Word, Outlook, PowerPoint and Excel)\n\n Demonstrable experience of being able to handle multiple complex requests and, take ownership of work\n\n A background in administration and data entry/schedule management\n\n Ability to grasp complex information in a pressurised environment \n\n Ability to work flexibly and comfortably in a constantly changing environment whilst effectively managing conflicting priorities \n\n Law or legal skills - desirable\n\nJob Offer\n\nHourly rate of £13.45 per hour.\nHybrid working available, with 1-2 days per week in the office required.\nOpportunity to work within a supportive public sector team in Birmingham.\nProfessional working environment with a strong focus on efficiency and organisation.If you are ready to contribute as a Business Support Officer within the public sector, apply now to take the next step in your career

Senior Social Media and Content Officer\n£34,702 per annum\nRemote / Hybrid (occasional travel to Birmingham)\nFull-Time\nPermanent\nFull-time, 35 hours per week\nClosing Date: Thursday 14th May 2026\nAbout the role\nThis is an exciting new role at the Money Advice Trust and a genuine opportunity for someone to make it their own.\nWe’re looking for a creative and strategic Senior Social Media and Content Officer to lead and evolve our social media and content across our well-known charitable services (National Debtline and Business Debtline) and our training and consultancy arm.\nReporting into the Senior Marketing Manager in the Brand and Marketing team, you’ll balance purpose‑driven storytelling with performance‑focused marketing, shaping content that raises awareness, drives engagement, supports service uptake and promotes our B2B training and consultancy services.\nIf you’re ready to move beyond execution and play a key role in setting direction and strategy, this role is for you.\nAbout us\nThe Money Advice Trust is a UK charity providing free, impartial debt advice to individuals and small businesses. Our mission is to help prevent financial difficulty and remove problem debt from people’s lives.\nAlongside our advice services, we deliver training and consultancy to help organisations better support customers in vulnerable circumstances.\nWhat you’ll do\n Develop and deliver a comprehensive social media and content strategy aligned to organisational goals\n Plan, create and publish engaging, accessible and empathetic content across social media, web, email and campaigns\n Manage content calendars across platforms including LinkedIn, Facebook, Instagram, X and YouTube\n Translate complex debt advice and financial information into clear, audience‑focused content\n Lead social content for B2C advice services and B2B training and consultancy\n Plan and manage paid social campaigns, including budget oversight and optimisation\nAbout you\nYou’ll be an experienced social media and content professional who combines strategic thinking with hands‑on delivery. You’re confident leading activity, comfortable using data to inform decisions and motivated by the opportunity to make a social impact.\nYou’ll bring:\n Experience in a social media or content marketing role\n A strong understanding of multi‑channel content planning and delivery\n Experience running paid social campaigns and managing budgets\n The ability to communicate complex or sensitive information clearly and compassionately\n Strong analytical skills and confidence using insight, metrics and reporting\n Excellent collaboration and stakeholder‑management skills\nDon’t worry if you don’t meet every requirement, if you’re excited about the role, we’d still love to hear from you\nWhat We Offer\n Opportunity to make a meaningful social impact\n A supportive, inclusive and values-driven culture\n Opportunities for learning and professional development\n Flexible working arrangement\n 29 days annual leave plus bank holidays\n A contributory pension scheme\n Generous Life Insurance\n Wellbeing days to support your mental health\n A healthcare cashback scheme\n Access to an Employee Assistance Programme\n Working outside the UK (up to 30 days in a 12-month period)\n Free on-site gym\n * Enhanced maternity pay\nHow to Apply\nWe’d love to learn more about you! Please click apply now to upload your CV and answer a couple of questions.\nWe value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.\nIf you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.\nImportant Information\nWe may close this role early if we receive a high number of applications, so please apply as soon as possible.\nWe will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.\nOur Commitment to Inclusion\nWe take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.\nWe use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

You'll be a senior developer on our in-house travel management platform, working across the full stack — from React frontends to Node.js APIs and background processing services that handle live travel data. The platform spans Linux and Windows environments, including containerised services running on Docker. The role involves real-time problem diagnosis, complex data transformation across multiple databases, and a high degree of autonomy. You'll be expected to own technical decisions, independently investigate and resolve issues across the entire stack, and operate as a trusted point of escalation when things go wrong. This is a hands-on technical role with genuine responsibility. About Us: CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate market. Our proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to our customers. Headquartered in Australia, we provide local services solutions to clients across the globe. Skills & Experience : • 3+ years commercial experience with Node.js and TypeScript, • Strong SQL skills — complex queries, relational schemas, multi-database environments (PostgreSQL and/or MS SQL Server), • React (hooks, functional components), • Experience transforming and mapping complex data structures (XML, JSON), • Git — confident with branching, conflict resolution, • Familiarity with NestJS, tRPC, or similar API frameworks is a strong plus, • Experience with background processing patterns (queues, cron jobs, webhooks) is highly valued Key Responsibilities: • Build and maintain features across React frontends and Node.js/NestJS APIs, • Develop and support background processing services that ingest and transform travel data from external systems, • Write and optimise complex SQL across PostgreSQL and MS SQL Server databases, • Investigate and resolve production issues end-to-end — from browser through API to database and background processors, • Drive forward platform modernisation initiatives as they are prioritised Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks, this continually applies during the course of your employment. You can read about SC on the government site - _ Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process : • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com

We are looking for an analytical Compliance Officer with previous experience in data protection and GDPR governance, who is seeking to join a Birmingham based company and one of the leading organisations in its sector in a data protection role. Data protection and compliance are a vital part of any

Data and Monitoring Officer £26,229 per annum Birmingham Mind Offices, Albert House, Birmingham (Hybrid) Full-Time Permanent Hours:37.5 Hours per week We have an opportunity for a data driven individual to help ensure that we have systems, processes, and measurement tools to monitor and evaluate the impact of our mental health services. Birmingham Mind are the citys leading independent mental health charity and every day we use data to inform the decisions we take, ensuring we provide excellent care and support for people where and when they need it. With strong Excel skills you will demonstrate a passion for analysing complex data and compiling reports for both internal and external stakeholders. Youll act as a System Administrator for our CRM system and assist with the continual improvement of the organisation's database. Key Responsibilities: Assisting the Performance & Evaluation Manager to build questionnaires and data collection tools within the organisations database, to ensure that the organisation can effectively monitor and evaluate the outcomes and value of its many different services. Suppor...

• End-to-end payroll responsibility across weekly and monthly payrolls, • Broad role combining payroll, HR administration, and systems support, • Strong long-term progression opportunities within HR and operational supportPayroll & HR Administrator Black Country Circa £38,000 + Benefits Full-Time | PermanentPayroll & HR Administrator – Manufacturing Sector An established and growing manufacturing business in the Black Country is seeking an experienced Payroll & HR Administrator to join its busy finance and HR team. This is an excellent opportunity for a Payroll Administrator, Payroll Officer, HR Administrator, or Payroll & Benefits professional looking for a varied role with long-term progression into HR, systems, and operational support. The successful candidate will manage end-to-end payroll across weekly and monthly payrolls while supporting wider HR administration, employee records, absence management, and process improvement projects.Key Responsibilities Payroll:, • Manage end-to-end payroll processing for weekly and monthly payrolls, • Process payroll accurately and within strict deadlines, • Handle RTI submissions, statutory payments, P60s, and payroll compliance, • Maintain payroll records and employee data, • Investigate payroll queries and Time & Attendance anomalies, • Support payroll system improvements and process automatio...

We are seeking a highly organised and detail-oriented Funding Data Officer to join our Management Information Systems (MIS) team at Sandwell College. This is an excellent opportunity to play a key role in ensuring the accuracy, integrity, and compliance of student data that underpins funding and performance across the organisation. Key Responsibilities • Processing learner enrolments and data amendments accurately and within required deadlines, • Setting up and managing electronic timetables and registers across designated areas, • Carrying out regular data validation checks to ensure audit compliance, • Monitoring register completion and following up with curriculum staff where required, • Acting as a key point of contact for data queries relating to enrolment, registration, and achievement, • Liaising with curriculum and exams teams to ensure timely and accurate recording of achievements, • Maintaining secure and accurate student records in line with GDPR and college proceduresSkills, Knowledge and Expertise, • GCSE English and Maths (Grade A*–C / 4–9) or equivalent, • Level 3 qualification in a relevant subject, • Experience of working in an education or training environment, • Experience using a student records system or large databases, • Excellent organisational skills and abil...

Job Description: Student Support and Experience Officer Job Description Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom, is looking for a Student Support Officer across of all campuses which includes Birmingham, Manchester, London, Bradford and Leicester campus. Scholars School System is a national independent higher education provider, offering world class education. Taught programmes, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have successfully completed their learning journey in the last five years with the current student population is over 3000. Our core values are very important because 1. We share a common set of values across everything we do which helps to define who we are and how we behave., 2. We put our students and our community at the heart of all that we do., 3. We foster excellence, innovation and creativity., 4. We celebrate diversity, inclusion, equality and the breaking down of barriers to success., 5. We have high expectations of ourselves, our students and our partners. Purpose Scholars School System is seeking to appoint a Student Support Officer who can coordinate with the lecturer’s schedule around students and support academic operations. You should be able to offer information on all enquiries (internal and external) both basic and complex queries from students and departments who have concern about students. Responsibilities • Coordinate and manage lecturers’ schedules to ensure effective class delivery aligned with student needs., • Respond to enquiries from students and departments, addressing both basic questions (e.g., funding information) and complex issues (e.g., student welfare concerns)., • Support student registration, enrolment, and class assignment through the CRM system., • Monitor student attendance and coursework submission deadlines in liaison with lecturers to track student progress., • Collect, collate, and distribute coursework for assigned programmes., • Maintain and update student records and databases (CRM and VLE), ensuring data accuracy and compliance with policies., • Assist with the organisation of induction week activities, examination boards, and other academic events., • Act as the first point of contact within the academic department for student academic and welfare matters, escalating issues as appropriate., • Ensure safeguarding and PREVENT duties are upheld, and that students comply with organisational policies on behaviour, health and safety, and welfare., • Conduct regular student surveys and feedback collection to support continuous improvement of programmes., • Participate in open days and visit days, providing information and guidance to prospective students., • Undertake relevant training and development, and perform additional duties as assigned by management. Requirements • Must have minimum 2 years of experience in higher education, • Bachelor’s degree in Business administration or related subject, • Must have a good knowledge of using database like CRM, • Exhibit strong leadership and problem-solving skills, • Must have a good communication skill, • Experience of providing support and ensuring student engagement Salary and Benefits • £27,000 - £30,000 per year depending on experience, • Holiday entitlement is 28 days annual leave plus bank holidays, • Up to £5k annual incentives (on top of salary) given quarterly on meeting KPIs upon successful probation period, • 5% annual increase per year on completion from your start date of service and on meeting KPIs, • Complementary lunch as part of company benefit Job Type • Full-Time, Permanent, • Basic hours are 9am to 6pm on site, • Travel to other campuses may be required, all expenses reimbursed

About the job Job summary Commercial Officer The Commercial team supports the Intellectual Property Office (IPO) to spend public money responsibly through effective procurement, contract management and supplier management. A key part of the role is ensuring compliance with procurement regulations and the IPO Spend Policy. Commercial is split into three category teams: DDaT contracts, People Services contracts and Corporate contracts. This post sits within the People Services category team, providing commercial advice and support across the IPO. The portfolio includes Consultancy and Professional Services, Human Resources, Resourcing, and Learning and Development. You will contribute to all aspects of public buying activity, including procurement, contract and supplier management, and the maintenance of commercial records and data. We are looking for a proactive self-starter who works well with others, communicates clearly and has strong attention to detail. You will lead and support activities across the IPO's buying process, helping ensure business needs are met through compliant and effective commercial approaches. You'll use your procurement knowledge while building and maintaining strong working relationships with stakeholders across the organisation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Procurement and contract management • Lead and support the full procurement lifecycle, from identifying needs and drafting tender documentation through to contract award and ongoing contract management., • Support the development and delivery of procurement strategies that achieve value for money and comply with organisational policies and procedures., • Ensure procurement activity complies with public procurement legislation, regulations and organisational guidance. Stakeholder engagement and supplier management • Advise internal stakeholders on compliant routes to market, providing clear guidance on commercial options and requirements., • Build and manage relationships with suppliers and stakeholders, resolving issues promptly and maintaining effective communication., • Support supplier performance reviews to confirm delivery against contract terms and identify improvement actions. Financial and risk management • Identify, assess and help manage commercial risks linked to contracts and supplier performance., • Monitor and report on procurement spend, supporting budget management and identifying cost-saving opportunities. Policy, governance and compliance • Ensure procurement activity aligns with organisational policies and procedures and complies with public procurement regulations., • Maintain accurate and up-to-date records of procurement activity, contracts and suppliers in line with audit and compliance requirements. Market analysis and continuous learning • Undertake market research to identify potential suppliers and understand market trends to inform sourcing decisions., • Keep up to date with changes in procurement regulations, market conditions and best practice. Process improvement • Contribute to continuous improvement of procurement processes, tools and templates to increase efficiency and effectiveness., • Identify opportunities to innovate and add value within commercial and procurement activities. Commercial administration • Use the e-tendering system to publish tenders., • Maintain contract and purchase order information in the e-tendering system., • Approve Requests to Purchase (RTP) within the purchase-to-pay (P2P) process. Person specification Essential Criteria: • Experience in a procurement or commercial role, ideally within the public sector or another regulated environment., • Experience of contract management., • An understanding of central government frameworks and how to use them., • Strong relationship-building skills, with the ability to communicate clearly and influence stakeholders., • Ability to manage and prioritise your own workload with minimal supervision., • Experience using procurement systems (for example, e-tendering systems)., • Knowledge of PCR 2015 and PA23 regulations., • Proficient in Microsoft Office, including Teams, Outlook, Word, Excel and PowerPoint. How to Apply: Click the 'Apply now' button and complete the application form by providing the following: 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Sharon Duncombe. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Delivering at Pace, • Communicating and Influencing, • Making Effective Decisions Benefits Alongside your salary of 32,816, Intellectual Property Office contributes 9,506 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 750 word Personal statement will demonstrate your Experience against the listed person specification. Stage 2 - Interviews If invited to interview Behaviours Experience and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out in person at our Newport Office. Additional Information As part of the role, the successful candidate will be expected to work towards obtaining, as a minimum, Level 4 CIPS once they have successfully passed probation. This will be paid for by the IPO. Candidates must be either partly qualified (Level 1) or fully qualified (Level 1 plus Level 2) in order to receive it: Financial and Commercial Allowance Level 1 (Part Qualified) - 1,494 Financial and Commercial Allowance Level 2 (Fully Qualified) - 3,285 This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note: CVs sent direct to the IPO will not be accepted. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Job Title: Accounts Administrator / Finance Administration Officer Role Overview We are looking for an organised and detail-oriented individual to support the day-to-day finance administration function, helping to ensure records are maintained accurately and financial processes run efficiently across the business. Key Responsibilities • Support the processing of supplier invoices, customer invoices, and employee expenses in a timely and accurate manner, • Assist with maintaining purchase ledger and sales ledger records, • Carry out account reconciliations, including supplier statements and bank transactions, • Support payment processing and allocation of receipts, • Assist the wider finance team with month-end administration and reporting tasks, • Help manage invoice and account queries from suppliers, customers, and internal departments, • Maintain accurate financial records and filing systems in line with company procedures, • Provide general administrative support to the finance department as required, • Assist with payroll administration and other ad hoc finance duties where necessary, • Ensure confidentiality and compliance with company financial processes and data handling procedures ...

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