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  • Business Consultant
    Business Consultant
    hace 6 horas
    £34000–£38700 anual
    Jornada completa
    Rednal

    Pay: £36,500.00 per year Job description: Business Consultant Job overview RestroIQ Ltd is a UK-based consultancy and digital decision-support business serving restaurants, caterers, takeaways, food vendors and aspiring food-business owners. We are seeking a Business Consultant to support the delivery of client consultancy assignments and the continued development of our digital decision-support services. The successful candidate will assess business feasibility, analyse financial and operational information, identify commercial risks and improvement opportunities, and translate findings into practical recommendations. The role will also help convert recurring client requirements into defined improvements for RestroIQ’s digital platform and decision-support tools. Job details • Salary: £36,500 gross per year, • Working hours: 37.5 hours per week, • Employment type: Permanent and full-time, • Location: Birmingham, • On-site availability at RestroIQ’s Birmingham office is required, • Occasional attendance at client premises may be required, • Hybrid working arrangements may be discussed where appropriate, subject to business and client-delivery requirements, • Reporting to: Director, RestroIQ Ltd Key responsibilities • Assess the feasibility and commercial viability of proposed and existing businesses, including their business models, locations, target customers, start-up costs, operating assumptions and anticipated revenue., • Prepare and review cost, pricing, profitability and break-even analyses., • Analyse fixed and variable costs, expected sales volumes, delivery-platform charges and other factors affecting business performance., • Gather and document client requirements through structured discussions and reviews of relevant business information., • Map existing or proposed operational processes and identify inefficiencies, control weaknesses, commercial risks and opportunities for improvement., • Translate analytical findings into evidence-based recommendations, options and practical implementation plans., • Advise clients on business-model development, operational improvement, cost management, service delivery and commercial decision-making., • Translate recurring client needs and consultancy findings into defined business requirements for RestroIQ’s digital platform and decision-support tools., • Work with technical resources to clarify required functionality, business rules and intended user outcomes., • Support clients with the implementation of agreed recommendations and establish appropriate measures for monitoring results and benefits., • Prepare professional feasibility reports, financial models, process maps, analytical summaries, presentations and other client deliverables., • Attend client meetings and present analytical findings and recommendations where required., • Manage assigned consultancy work in accordance with agreed deadlines and quality standards. Essential skills and experience • One to two years of relevant experience in business consultancy, management consultancy, business analysis, commercial analysis or a closely related role., • Experience gathering, documenting and evaluating business requirements., • Understanding of profitability, pricing, cost analysis and break-even assessment., • Ability to identify business risks, inefficiencies and improvement opportunities., • Strong report-writing, presentation and stakeholder-communication skills., • Strong organisational skills and the ability to manage multiple client assignments and deadlines., • Proficiency in Microsoft Excel and PowerPoint., • Ability to work on site at RestroIQ’s Birmingham office and attend client premises when required. The successful candidate will report to RestroIQ Ltd’s Director and work closely with clients and the company’s technical resource. The position requires a practical, analytical and client-focused individual who can convert business information into clear recommendations and support clients with implementation. Work Location: In person

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  • Server
    Server
    hace 11 horas
    £14.57–£16.57 por hora
    Jornada completa
    Birmingham

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.07 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Kitchen Porter
    Kitchen Porter
    hace 2 días
    £14.71 por hora
    Jornada completa
    Birmingham

    Job Ref: PER1634 Branch: Tattu Birmingham Location: Tattu Birmingham, Birmingham Salary/Benefits: £14.71 Per Hour OTE Contract type: Flexi-Part Time Hours: Full Time Posted date: 21/09/2026 Closing date: 21/10/2026 What You'll Get Up To: • You will be committed to maintaining the highest cleanliness standards within our kitchen., • Great attention to detail, taking pride and always working to the best of your ability., • Support the chefs in the preparation of food to deliver the best service for our guests., • Demonstrate commitment and passion on every shift., • Willingness to learn new skills and continuously improve. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

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  • Trainee
    Trainee
    hace 11 días
    £14–£14.7 por hora
    Jornada completa
    Birmingham

    Join a friendly and busy dental practice as a Trainee Dental Nurse. With three modern surgeries, we are conveniently located and offer both NHS and private care. This is an excellent opportunity for individuals eager to start a career in dentistry, as full training is provided and no previous dental experience is required. Key Responsibilities: • Prepare treatment rooms and assist dentists and hygienists during procedures., • Provide support to patients before, during, and after their treatments., • Maintain accurate patient records and manage scheduling efficiently., • Manage stock inventory and ensure proper sterilization of equipment., • Adhere strictly to hygiene and infection control protocols. Ideal Candidate Profile: • Enthusiastic and passionate about pursuing a career in dentistry., • Possesses excellent communication skills, fluent in English., • Highly organised, reliable, and keen to learn new skills., • Demonstrates professionalism, punctuality, and a strong team-player attitude., • Legally eligible to work in the UK, holding necessary visas or permits if applicable., • Currently enrolled in or planning to enrol in the NEBDN dental course; a letter of enrolment will be required. What We Offer: • A competitive pay package., • Comprehensive training and opportunities for career development., • Provision of uniforms and Personal Protective Equipment (PPE)., • Employer pension contributions., • Access to an Employee Assistance Programme (EAP)., • Health cover benefits. Embark on your journey towards becoming a qualified Dental Nurse. We invite enthusiastic candidates to apply today!

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  • Chef de Partie
    Chef de Partie
    hace 2 días
    £16.96 por hora
    Jornada completa
    Birmingham

    Job Ref: PER1633 Branch: Tattu Birmingham Location: Tattu Birmingham, Birmingham Salary/Benefits: £16.96 Per Hour OTE Contract type: Fixed Term Hours: Full Time Hours per week: 40 Posted date: 21/09/2026 Closing date: 21/10/2026 What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Show versatility with your skills and experience working in all sections of professional kitchens., • Ability to remain calm during pressurised services., • Demonstrate experienced knife skills and impeccable attention to detail., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes . Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

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  • Assistant commercial manager
    Assistant commercial manager
    hace 16 días
    £31300–£42000 anual
    Jornada completa
    Birmingham

    About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

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  • Business Development Manager
    Business Development Manager
    hace 16 días
    £36500–£38000 anual
    Jornada completa
    Smethwick

    1. Liaise with the director and senior staff to determine the range of goods and services to be sold across the retail, off-licence and takeaway arms., 2. Contribute to the development of sales strategies and set annual and quarterly sales targets by channel., 3. Identify and secure new B2B accounts, including local trade, catering, wholesale and event customers., 4. Compile and analyse sales figures by SKU, category and channel; produce reports and commercial recommendations for the director., 5. Conduct market research and customer surveys on product range, packaging and pricing, including consumer demand for regional Indian ready-meal and grocery lines., 6. Negotiate supply agreements and pricing with wholesalers and specialist Indian grocery and spice importers; manage margin and cost of goods., 7. Develop the commercial specification for the Indian takeaway menu — pricing architecture, portion economics, promotional bundles — working with the head chef on costings and feasibility., 8. Manage third-party delivery aggregator relationships (Deliveroo, Uber Eats, Just Eat), including commission terms, listing optimisation and campaign spend., 9. Plan and evaluate marketing campaigns and promotional activity; measure ROI., 10. Monitor competitor activity across the Hampton and wider south-west London catchment., 11. Ensure commercial activity complies with alcohol licensing conditions, Challenge 25 and relevant trading standards requirements. Skills Needed: Person specification Essential Degree-level qualification or equivalent, or substantial demonstrable experience in a business development, commercial or account management role. Proven record of revenue growth and account acquisition. Strong communication and numeracy: margin analysis, pricing, forecasting. Commercial negotiation experience with suppliers or trade customers. Working knowledge of the UK food retail and off-licence sector. Desirable 1. Familiarity with Indian and South Asian food categories, ingredients and supplier networks., 2. Experience with EPOS and stock management systems. Personal Licence holder under the Licensing Act 2003.

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  • Primary School Teacher
    Primary School Teacher
    hace 19 días
    £30000–£40000 anual
    Jornada completa
    Birmingham

    XPTeach is seeking a dedicated and enthusiastic Primary School Teachers to join our partner schools. As a Primary School Teacher, you will be responsible for creating an engaging and supportive learning environment for young students, fostering their academic and personal growth. Key Responsibilities: • Planning and delivering high-quality, age-appropriate lessons across the primary curriculum., • Assessing, recording, and reporting on the development, progress, and attainment of students., • Creating a stimulating and inclusive classroom atmosphere that encourages active participation and learning., • Managing classroom behaviour effectively to ensure a safe and productive learning space., • Communicating regularly and effectively with parents and guardians regarding student progress and well-being., • Participating in school events, staff meetings, and professional development opportunities. Qualifications and Skills: • Qualified Teacher Status (QTS) usually required, though those looking to train can find placements within our partner schools., • A relevant Bachelor's degree in Education or a related field., • Proven experience teaching within a primary school setting., • A strong understanding of the National Curriculum., • Excellent classroom management and organizational skills., • Passionate about primary education and committed to student success., • Strong communication and interpersonal abilities.

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  • Marketing Manager
    Marketing Manager
    hace 1 mes
    £70000 anual
    Jornada parcial
    Birmingham

    Absolutely — here is a shorter version around 1,500 characters, suitable for LinkedIn/job boards: 🚀 JOIN OUR INNOVATION PROJECT — REMOTE OPPORTUNITIES We are developing an innovative patented technology project focused on a concept for converting tap water into electricity and are looking for motivated professionals to join our early-stage team. 💰 RESULTS-BASED PAYMENT: £70 PER SUCCESSFUL RESULT At the initial stage, selected team members will work on agreed objectives and receive £70 for each genuine, verified successful result. Examples include qualified investor introductions, arranging relevant meetings, identifying suitable funding opportunities, business partnerships, technology specialists or other agreed project deliverables. 🏠 WORK FROM HOME Remote opportunities are available, with applicants welcome from the UK and internationally. We are particularly interested in: • IT Managers & IT Specialists, • Technology Project Managers, • Business Development Managers, • Operations Managers, • Investor Relations / Fundraising Specialists, • Marketing & Communications Managers, • Engineering & Technical Specialists, • Research & Development Professionals, • Government / MP Outreach Specialists, • Project & Programme Managers 🏛️ We also need people who can professionally research and contact investors, venture capital firms, angel investors, businesses, technology partners and UK Members of Parliament regarding appropriate opportunities for the project. 💼 FUTURE FULL-TIME JOBS After sufficient project funding is secured, we aim to develop a larger team and create full-time paid positions, subject to funding, business requirements and individual employment agreements. We are looking for reliable, professional, self-motivated people who can work independently and deliver genuine results. Remote | Results-Based | £70000 Per Successful Result | Future Full-Time Opportunities | Technology & Innovation

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  • Scheduler
    Scheduler
    hace 2 meses
    Jornada completa
    Birmingham

    About the Role Scruffy Dog Productions Limited is seeking an experienced and highly organised Master Scheduler to support the planning and delivery of our fast-paced creative production projects. Working across production, design, workshop, procurement, project management and installation teams, the Master Scheduler will create and maintain integrated project schedules, ensuring activities, resources, dependencies and key deadlines are clearly coordinated and visible across the business. This is a hands-on role suited to someone who thrives in a dynamic production environment where priorities can change quickly and successful delivery depends on exceptional planning and coordination. Key Responsibilities • Develop, maintain and continuously update master project schedules across multiple production workstreams., • Coordinate timelines across design, fabrication, procurement, logistics, installation and project delivery., • Establish key milestones, dependencies, critical paths and delivery dates., • Work closely with Project Managers, Production Managers, Workshop teams and other stakeholders to ensure schedules accurately reflect project requirements., • Monitor progress against agreed timelines and proactively identify delays, risks, clashes and resource constraints., • Highlight schedule risks and provide practical solutions to keep projects on track., • Coordinate resource requirements and sequencing across concurrent projects., • Maintain accurate schedule information and provide clear progress updates to senior stakeholders., • Support short-term and long-term planning during critical production and installation periods., • Ensure schedule changes are communicated promptly to relevant teams., • Contribute to improving scheduling processes, visibility and project delivery efficiency. You will ideally have: • Proven experience in Master Scheduling, Project Scheduling, Production Planning or a similar role., • Experience working within production, manufacturing, construction, events, experiential, creative or other project-based environments., • Strong understanding of project dependencies, critical paths, milestones and resource planning., • Excellent organisational and time-management skills., • Strong analytical and problem-solving abilities., • Excellent communication skills and the confidence to work with multiple teams and stakeholders., • Ability to manage competing priorities and remain calm under pressure., • Strong proficiency with scheduling/project management software and Microsoft Excel., • A proactive approach with excellent attention to detail.

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  • Field Sales Agent
    Field Sales Agent
    hace 2 meses
    £31300–£42000 anual
    Jornada completa
    Walsall

    We are looking for a motivated and customer-focused Field Sales Agent to join our growing wholesale building merchant business. This role involves developing relationships with trade customers, contractors, and commercial clients while promoting our range of building materials and construction products. Key Responsibilities • Develop and maintain strong relationships with trade customers and business clients., • Identify new sales opportunities and generate business leads., • Promote and sell building materials and company products to commercial customers., • Visit customer sites to provide product advice and sales support., • Prepare quotations, negotiate prices, and secure customer orders., • Manage customer accounts and maintain accurate sales records., • Monitor market trends and competitor activity to identify sales opportunities., • Liaise with internal sales, warehouse, and delivery teams to ensure excellent customer service., • Achieve agreed sales targets and contribute to overall business growth. Requirements • Previous experience in field sales, trade sales, or business development, preferably within the building materials or construction sector., • Strong communication and negotiation skills., • Ability to build long-term customer relationships., • Good organisational and record-keeping skills., • Full UK driving licence preferred., • Positive attitude with a proactive approach to sales.

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  • Customer Service Manager
    Customer Service Manager
    hace 2 meses
    £31300–£42000 anual
    Jornada completa
    Walsall

    We are seeking an experienced and customer-focused Customer Service Manager to join our team. The successful candidate will be responsible for managing daily customer service operations, supporting the customer service team, and ensuring excellent service delivery to customers, suppliers, and business partners. Key Responsibilities: • Manage and supervise daily customer service operations and support the customer service team., • Handle customer enquiries, complaints, and service requests professionally and efficiently., • Develop and maintain strong relationships with trade customers, suppliers, and business partners., • Monitor customer orders, deliveries, returns, and after-sales support., • Coordinate with sales, warehouse, and purchasing teams to ensure smooth business operations., • Maintain accurate customer records and service documentation., • Review and improve customer service procedures and operational processes., • Monitor team performance and provide guidance, training, and support where required., • Prepare service reports and assist management with operational improvements. Requirements: • Previous experience in customer service management or a similar supervisory role., • Strong communication and problem-solving skills., • Ability to manage customer relationships and resolve service issues effectively., • Good organisational skills with the ability to manage multiple priorities., • Experience working with internal teams and external business partners.

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